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  • Primary Photo - Palazzo at Cypresswood
  • 2 BR, 2 BA - 1243-1250 SF - Palazzo at Cypresswood
    2 BR, 2 BA - 1243-1250 SF - Palazzo at Cypresswood
  • 2 BR, 2 BA - 1243-1250 SF - Palazzo at Cypresswood
    2 BR, 2 BA - 1243-1250 SF - Palazzo at Cypresswood
Contact This Property

Language: English and Spanish

Closed Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

Palazzo at Cypresswood media gallery Unit
call 888-976-8319
Floor Plan View Body
Texas Harris County Houston Northwest Houston Palazzo at Cypresswood

Palazzo at Cypresswood

13801 Napoli Dr, Houston, TX 77070

4.1 (26 reviews)

Property Rating

4.1
Great
Out of 5

4.1 Blended Score

See all 26 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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This Listing has been verified by CoStar’s listing verification process, which combines internal screening and fraud detection technology. Always beware of scams.

Today
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888-976-8319
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  • Monthly Rent

    $1,038 - $1,778

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    686 - 1,243 sq ft

Palazzo at Cypresswood
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Move-in Special

Look and lease within 48hrs, earn 4 weeks free!

Pricing & Floor Plans

filter results by bedrooms
A1 $1,038 – $1,213
1 Bed 1 Bath 686 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5105
    price $1,213
    square feet 686
    availibility Now
  • Unit 9105
    price $1,038
    square feet 686
    availibility Aug 7
A2 $1,185 – $1,216
1 Bed 1 Bath 702 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 9107
    price $1,216
    square feet 702
    availibility Now
  • Unit 5207
    price $1,185
    square feet 702
    availibility Jun 20
A1R $1,238 – $1,264
1 Bed 1 Bath 686 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1305
    price $1,264
    square feet 686
    availibility Now
  • Unit 10208
    price $1,248
    square feet 686
    availibility Jun 13
  • Unit 9305
    price $1,238
    square feet 686
    availibility Jul 3
A5 $1,239 – $1,271
1 Bed 1 Bath 793 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 9208
    price $1,256
    square feet 793
    availibility Now
  • Unit 11303
    price $1,271
    square feet 793
    availibility Jun 11
  • Unit 4214
    price $1,256
    square feet 793
    availibility Jun 13
  • Unit 3208
    price $1,239
    square feet 793
    availibility Aug 25

A7 $1,445 – $1,510
1 Bed 1 Bath 1,074 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6109
    price $1,445
    square feet 1,074
    availibility Now
  • Unit 8106
    price $1,479
    square feet 1,074
    availibility Now
  • Unit 3310
    price $1,479
    square feet 1,074
    availibility Jun 13
  • Unit 7206
    price $1,445
    square feet 1,074
    availibility Jun 20
  • Unit 1306
    price $1,460
    square feet 1,074
    availibility Jun 20
  • Unit 8306
    price $1,510
    square feet 1,074
    availibility Jun 20
  • Unit 6210
    price $1,445
    square feet 1,074
    availibility Jun 23

A1 - Signature 1 Bed, 1 Bath $1,255
1 Bed 1 Bath 686 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2306
    price $1,255
    square feet 686
    availibility Jun 6
A5R $1,357
1 Bed 1 Bath 793 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3207
    price $1,357
    square feet 793
    availibility Jun 14
A3R $1,331
1 Bed 1 Bath 752 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4103
    price $1,331
    square feet 752
    availibility Jun 15
A7R $1,545
1 Bed 1 Bath 1,074 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1212
    price $1,545
    square feet 1,074
    availibility Jun 20
B2 $1,725 – $1,734
2 Beds 2 Baths 1,103 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 10313
    price $1,733
    square feet 1,103
    availibility Now
  • Unit 11309
    price $1,734
    square feet 1,103
    availibility Jun 13
  • Unit 10109
    price $1,725
    square feet 1,103
    availibility Jul 10
B1 $1,692
2 Beds 2 Baths 1,074 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4207
    price $1,692
    square feet 1,074
    availibility Jun 8
B3 $1,750 – $1,778
2 Beds 2 Baths 1,243 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8210
    price $1,778
    square feet 1,243
    availibility Jul 27
  • Unit 1110
    price $1,750
    square feet 1,243
    availibility Jul 31
A1 $1,038 – $1,213
1 Bed 1 Bath 686 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5105
    price $1,213
    square feet 686
    availibility Now
  • Unit 9105
    price $1,038
    square feet 686
    availibility Aug 7
A2 $1,185 – $1,216
1 Bed 1 Bath 702 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 9107
    price $1,216
    square feet 702
    availibility Now
  • Unit 5207
    price $1,185
    square feet 702
    availibility Jun 20
A1R $1,238 – $1,264
1 Bed 1 Bath 686 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1305
    price $1,264
    square feet 686
    availibility Now
  • Unit 10208
    price $1,248
    square feet 686
    availibility Jun 13
  • Unit 9305
    price $1,238
    square feet 686
    availibility Jul 3
A5 $1,239 – $1,271
1 Bed 1 Bath 793 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 9208
    price $1,256
    square feet 793
    availibility Now
  • Unit 11303
    price $1,271
    square feet 793
    availibility Jun 11
  • Unit 4214
    price $1,256
    square feet 793
    availibility Jun 13
  • Unit 3208
    price $1,239
    square feet 793
    availibility Aug 25

A7 $1,445 – $1,510
1 Bed 1 Bath 1,074 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6109
    price $1,445
    square feet 1,074
    availibility Now
  • Unit 8106
    price $1,479
    square feet 1,074
    availibility Now
  • Unit 3310
    price $1,479
    square feet 1,074
    availibility Jun 13
  • Unit 7206
    price $1,445
    square feet 1,074
    availibility Jun 20
  • Unit 1306
    price $1,460
    square feet 1,074
    availibility Jun 20
  • Unit 8306
    price $1,510
    square feet 1,074
    availibility Jun 20
  • Unit 6210
    price $1,445
    square feet 1,074
    availibility Jun 23

A1 - Signature 1 Bed, 1 Bath $1,255
1 Bed 1 Bath 686 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2306
    price $1,255
    square feet 686
    availibility Jun 6
A5R $1,357
1 Bed 1 Bath 793 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3207
    price $1,357
    square feet 793
    availibility Jun 14
A3R $1,331
1 Bed 1 Bath 752 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4103
    price $1,331
    square feet 752
    availibility Jun 15
A7R $1,545
1 Bed 1 Bath 1,074 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1212
    price $1,545
    square feet 1,074
    availibility Jun 20
B2 $1,725 – $1,734
2 Beds 2 Baths 1,103 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 10313
    price $1,733
    square feet 1,103
    availibility Now
  • Unit 11309
    price $1,734
    square feet 1,103
    availibility Jun 13
  • Unit 10109
    price $1,725
    square feet 1,103
    availibility Jul 10
B1 $1,692
2 Beds 2 Baths 1,074 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4207
    price $1,692
    square feet 1,074
    availibility Jun 8
B3 $1,750 – $1,778
2 Beds 2 Baths 1,243 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8210
    price $1,778
    square feet 1,243
    availibility Jul 27
  • Unit 1110
    price $1,750
    square feet 1,243
    availibility Jul 31
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Pet Limit
    2
  • Comments:
    $200 pet fee for second pet
  • Cats Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Pet Limit
    2
  • Comments:
    $200 pet fee for second pet
  • Parking
  • Surface Lot
    --
  •  
  • Garage
    garage & surface available
    --
  • Storage Fees
  • Storage Unit
    $40/mo

Details

Lease Options

  • 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months

Property Information

  • Built in 2008
  • 363 units/3 stories

Matterport 3D Tours

1 BR, 1 BA - 793 SF
1/4

About Palazzo at Cypresswood

Palazzo at Cypresswood Apartment Homes in Houston, Texas is a premier residential community offering a range of one- and two-bedroom apartment homes. Boasting a mix of newly renovated units, residents can indulge in modern and stylish living spaces. Located in the thriving NW Houston area, this community provides easy access to the esteemed Vintage Park Shopping Village, esteemed schools, major employers, and exciting entertainment options. Surrounded by lush green spaces and prestigious golf courses, residents can relish in an environmentally balanced and culturally rich lifestyle with a small-town atmosphere. With a host of exciting amenities and an exceptional location, Palazzo at Cypresswood promises a truly luxurious suburban mid-rise living experience.

Palazzo at Cypresswood is an apartment community located in Harris County and the 77070 ZIP Code. This area is served by the Cypress-Fairbanks Independent attendance zone.

Unique Features

  • Laundry In Unit
  • Picnic/bbq Area
  • Community Wifi
  • Additional Storage
  • Handicap Accessible
  • Package Acceptance
  • On-Site Management
  • Pet Park

Contact

View Property Website
Languages: English & Spanish
Closed Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Elevator

Clubhouse

Controlled Access

Recycling

Business Center

Property Services

  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Recycling
  • Online Services
  • Planned Social Activities
  • Pet Play Area

Shared Community

  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space

Fitness & Recreation

  • Fitness Center
  • Pool

Outdoor Features

  • Gated
  • Sundeck
  • Courtyard
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Granite Countertops

Microwave

Highlights

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Smoke Free
  • Security System

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Hardwood Floors
  • Carpet
  • Walk-In Closets
  • Window Coverings
  • Balcony
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Recycling
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space
  • Gated
  • Sundeck
  • Courtyard
  • Grill
  • Picnic Area
  • Fitness Center
  • Pool
  • Laundry In Unit
  • Picnic/bbq Area
  • Community Wifi
  • Additional Storage
  • Handicap Accessible
  • Package Acceptance
  • On-Site Management
  • Pet Park
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Smoke Free
  • Security System
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Hardwood Floors
  • Carpet
  • Walk-In Closets
  • Window Coverings
  • Balcony
Expenses
Recurring
Cat Rent $25
Dog Rent $25
One-Time
Storage Fee $40
Cat Fee $400
Dog Fee $400
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
888-976-8319
Neighborhood

Northwest Houston is a sprawling sector of the city that’s home to several prominent neighborhoods. Tree-lined streets, paved sidewalks, and upscale homes are spread throughout Northwest Houston, but there are also pockets where you’ll find affordable apartments and houses for rent as well. Enjoy the park-like atmosphere that accompanies this district that’s home to Bear Creek Pioneers Park. This expansive wooded park is known for its abundant wildlife like deer and ducks, offering trails, fields, and more. Residents appreciate the easy access to inner-city neighborhoods like Downtown, Uptown, and Midtown Houston.

Learn more about living in Northwest Houston 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Univ. of Houston, Downtown
Drive: 32 min 21.2 mi
The Art Institute of Houston
Drive: 31 min 21.9 mi
Houston Community College
Drive: 39 min 22.9 mi
Lone Star College
Drive: 35 min 26.9 mi
Palazzo at Cypresswood is within 32 minutes or 21.2 miles from Univ. of Houston, Downtown. It is also near Lone Star College and The Art Institute of Houston.
Schools
  • Public Schools
  • Private Schools
Moore Elementary School
Public Elementary School
Grades PK-5
995 Students
Attendance Zone
Hamilton Middle
Public Middle School
Grades 6-8
1,538 Students
Attendance Zone
Cypress Creek High School
Public High School
Grades 9-12
3,366 Students
Attendance Zone
The Oaks Adventist Christian School
Private Elementary, Middle & High School
Grades K-12
156 Students
Nearby
The Woods Private School
Private Elementary School
Grades PK-5
289 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Palazzo at Cypresswood is near George Bush Intcntl/Houston, located 19.1 miles or 24 minutes away, and William P Hobby, located 34.2 miles or 53 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Houston
Drive: 32 min 21.3 mi
Airports Distance
Airports Distance
George Bush Intcntl/Houston
Drive: 24 min 19.1 mi
William P Hobby
Drive: 53 min 34.2 mi
Car-Dependent
37
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
37
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Palazzo at Cypresswood.

Shopping Centers Distance
Shopping Centers Distance
Grant Palace Shopping Center
Walk: 13 min 0.7 mi
Kroger Center Cypresswood
Walk: 13 min 0.7 mi
Cy Creek Plaza
Walk: 17 min 0.9 mi
Palazzo at Cypresswood has 3 shopping centers within 0.9 mile, which is about a 17-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Hundred Acre Wood Preserve
Walk: 18 min 0.9 mi
Kickerillo-Mischer Preserve
Drive: 2 min 1.2 mi
Fallen Warriors Memorial
Drive: 4 min 2.0 mi
Cy-Champ Park
Drive: 5 min 2.6 mi
Little Cypress Creek Preserve
Drive: 11 min 6.2 mi
Palazzo at Cypresswood has 5 parks within 6.2 miles, including Hundred Acre Wood Preserve, Kickerillo-Mischer Preserve, and Fallen Warriors Memorial.
Hospitals Distance
Hospitals Distance
St Luke's Hospital at The Vintage
Drive: 2 min 1.2 mi
First Texas Hospital
Drive: 5 min 2.5 mi
Houston Methodist Willowbrook Hospital
Drive: 4 min 2.7 mi
Palazzo at Cypresswood has 3 hospitals within 2.7 miles, the nearest is St Luke's Hospital at The Vintage which is 1.2 miles away and a 2 minute drive.
Military Bases Distance
Military Bases Distance
Lyndon B Johnson Space Center
Drive: 66 min 47.6 mi
Pelican Spit Military Reservation
Drive: 95 min 73.2 mi
Palazzo at Cypresswood is 47.6 miles from Lyndon B Johnson Space Center, and is convenient to other military bases, including Pelican Spit Military Reservation.
 
 

Property Ratings at Palazzo at Cypresswood

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.1
Great
Out of 5

4.1 Blended Score

26 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
  2. ...
8/8/23
VERY UNSAFE

Cars are being broken into DAILY! Pool is closed every other day. Hallways and garages are FILTHY! How hard is it to pressure wash, it's concrete! RIDICULOUS! Management excuses and rationale of how/why these issues are being handled is absurd. Rent costs enough! Fix the problems!!!!

Property Manager at Palazzo at Cypresswood, Responded To This Review

Hi! Thank you for taking the time to share your experience with us at Palazzo at Cypresswood. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!

7/26/23
DO NOT LIVE HERE

The management is the worse I've seen in my life. Precautions they should be taking to ensure we are protected are not done. The gate is a thief's paradise, just freelance to walk in and take whatever they want. I think the owner needs to have a reality check for ways to protect his tenants and their belongings better. Simply having an officer patrol the gate from 9 PM- 6 AM while the gate is being "fixed". Do yourself a favor and stay away from here.

Property Manager at Palazzo at Cypresswood, Responded To This Review

Hi! Thank you for taking the time to share your experience with us at Palazzo at Cypresswood. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!

7/25/23
Horrible

These apartments are very unsafe with parking. Gate is always open and management doesn’t listen to residents

Property Manager at Palazzo at Cypresswood, Responded To This Review

Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Please call us at (281) 970-0043 so we can work towards a solution. Thank you and have a great day.

7/21/22
Don't be Fooled

This place has went downhill. Lack of security, poor customer service, and unsafe to park your car. Hallways are disgusting and the security gates never work.

Property Manager at Palazzo at Cypresswood, Responded To This Review

We take your feedback seriously and are actively working to address the issues you mentioned. Your satisfaction is important to us, and we appreciate your patience as we work to improve. Please reach out to our management team so we can address your concerns!

12/14/21
Very Unprofessional. Proceed with Caution

Reserved an apartment online in which they did a hard credit pull and took my money. The next day, I get a call from management they had a 'malfunction' and someone who saw the apartment in person 'applied at the same time I was upset but because I paid the application fees and deposit I asked what was available they offered me an apartment for 100 sq/ft less for 5 fewer dollars. Online the apartment was a completely different price. Unrealizable and poor management. Seem to be extremely incompetent

11/20/21
Caution

Beautiful place to live (2 stars), unfortunately the management is another story. Please be careful, for example: if you run into a dilemma (terribly awful noisy neighbors) what it says in your lease may not apply. You can complain… months later they may finally fix the issue but only to replace it with another. Concern from management? None. The care to terminate my lease and start fresh away from this disappointment….Definitely Yes

Property Manager at Palazzo at Cypresswood, Responded To This Review

Although we appreciate all feedback, yours is deeply concerning to us. We value our residents and care about them deeply and are disappointed you feel this way. Please reach out to us directly when you can so we can take care of these claims properly. Thank you and we hope to speak with you soon.

7/20/21
TRYING TO FIGURE OUT HOW THEIR IS A 4.7 RATING

I'm shocked to see a 4.7 rating as most of the comments are negative as well as they should be. Been a resident since 2009 and its sad that as of a few years ago, the property started going downhill. Maintenance of the grounds is horrible, the hallways are disgusting with trash bins open and all over the place. Flies and roaches crawling around inside & outside the areas. Entrance doors are in horrible condition. My place flooded in February due to a main fire line busting. They NEVER repaired the area where water moisture testing showed to be extremely high. I could write a book, but trust me when I say, DO NOT WASTE YOUR HARD EARNED MONEY!!!

Property Manager at Palazzo at Cypresswood, Responded To This Review

We apologize if you've had a less than positive experience. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. To see one of our longtime residents feel this way is very disheartening. We have great confidence in our team and their ability to take your concerns and do what they can to improve your time here going forward.

5/22/21
Don’t move here

If you’re a tenant. Ever wonder why you don’t see motorcycle on that huge property? They’ve all been stolen. Houses are being broken into. Cars are being broken into. You are not safe. I asked the front office why we don’t get notified of crimes. They say it’s because corporate doesn’t feel we need to know. We have to hold these ppl accountable like they hold us accountable for rent money.

Property Manager at Palazzo at Cypresswood, Responded To This Review

Thank you for your feedback. Your well-being and the well-being of our community are our top priority and we'd love to work with you on how we can improve our services. Please know that we don't take these situations lightly, and our staff tries to be as vigilant about community occurrences as we can, but even the strongest of systems meet their challenges. To make sure you don't face a similar circumstance again, please contact our office so we can discuss this further and help you in any way we can.

Property Manager at Palazzo at Cypresswood, Responded To This Review

Thank you for bringing this issue to our attention. Please know that we don't take these situations lightly as our residents' comfort is absolutely critical to us. We would like to discuss this matter with you personally so we may aid in any way we can. Please stop by our office whenever you're able to. We look forward to connecting soon.

4/16/21
Save Yourself Misery

My boyfriend at I lived at Palazzo for a little over a year and a half. First off, we moved in September of 2019 and the day after we moved in we discovered that our cars were towed. Management at the time told us she could have bet her job that her staff gave us the permits. Clearly not! We would definitely want our cars towed and would’ve loved to pay $600 to get our cars back... NOT! The staff failed to give us our parking permits and could only get the towing charges dropped for one car not both cars. It’s better than what we would’ve paid for BOTH cars, but at the same time, it wasn’t our fault that someone was not doing their job. Second, they installed trash bins for the trash valet. That was going ok until unmannered residents would throw their candy wrappers, or whole Chick Fil A bags, in our bin. Of course trash valet is not responsible for anything that isn’t in a trash bag, so then we are expected to pick up someone else’s garbage... great. Third, the gates are ALWAYS broken giving easy access to whoever, whenever putting resident’s home, cars and safety at risk. They do have someone that guards the complex 10p-5a, but that does no good when they are laid back in their cars on their phone the whole time someone enters the gates. Finally, our apartment was broken into in February. Thankfully nothing was taken, but there are no cameras in the hallway, so we couldn’t find who did it— our safety was then violated. There’s only cameras in the parking garage and outside the complex. Our door was kicked down and all maintenance did was put the broken pieces back together and called it a day. The night security guard saw us with the police and asked what happened so we showed him our door. He then proceeded to tell us two motorcycles were stolen from our parking garage side A WEEK BEFORE our apartment was broken into. He said he saw one motorcycle come in and three motorcycles come out and he, “didn’t think anything of it,” as someone was leaving with resident’s motorcycles. What great security Palazzo has. ?? The only pro I have for Palazzo is that there’s a parking garage and you can easily walk to your apartment from there.

Property Manager at Palazzo at Cypresswood, Responded To This Review

We apologize that you haven't had a positive experience in our community when it comes to parking. We keep stringent parking regulations in place in order to keep our community running smoothly for all of our residents. We're also sorry to hear about this incident in your home. This case has been noted by our managerial staff and steps will be taken to ensure the security of our residents' belongings. To make sure you don't face a similar circumstance again, please contact our office so we can discuss this further and address these concerns to give you some peace of mind.

1/5/21
worst service ever.

The complex looks ok. How ever we made an appointment to go and tour, upon arriving to the property no one greet us. We nock the door no reply, we nock the window and the agent on the other side just gave us a nasty look and point with the finger to go to the door like train dogs. After 20 minutes we left. Save your time and avoid the place, if this is the service before signing I can't imagine once you move in.

Property Manager at Palazzo at Cypresswood, Responded To This Review

On behalf of our team, I am so sorry to hear about this experience. We strive to make any prospective residents feel welcomed at our community so we're disheartened that this was not the case for you. We would love the chance to make this right and show you why Palazzo at Cypresswood is a wonderful community to call home. Please reach out to us so that we may improve your experience and schedule a time to meet with you.

8/24/20
Decline of a great property.

4 property managers in less than 7 months Jennifer(left in April), Riquelma(“transferred” in September), Samantha(quit in December), and now Rosa(current). That is where the problem is, and the only constant person Caeser is no longer there! So this property is completely at a loss. With fire sprinklers in public areas being covered still from when they painted the property 2+ years ago, and also elevator permit being expired for a year and a half! It’s so sad that a beautiful property like Palazzo, can be ran to the dumps by a poor management company! Glad to be out of there.

Property Manager at Palazzo at Cypresswood, Responded To This Review

We are always looking to improve, and we hope to speak with you directly to see what we can do better. We can be reached at (281) 957-6876. Thank you.

3/24/20
Happy Here!

I am really happy I chose to move here. The office staff are wonderful, helpful and patient. The maintenance staff is top notch! My apartment is beautiful and I feel safe in my home. Only thing to complain about is my neighbors who don't think they need to pick up after their pets. But this is the case anywhere. Glad i made the move!

Property Manager at Palazzo at Cypresswood, Responded To This Review

Thank you for the 5-star review recommending our community! We truly appreciate you taking the time to share your experience as reviews let us know what we are doing right, and where we can improve. Give us a call in the office if you need us!

1/7/20
Don't move here

I have complained everyday since I moved in about noise and put smoking and to this day, 4 1/2 months later, nothing has been done about it. The property maintenance if failing too. There is so much trash piled up in the dumpster, next to the dumpster, and they even had to get a large industrial dumpster next to all that because trash is piling up so bad.

9/25/19
Terrible management

We moved out early (cleaned, left no trash, turned in keys ect) our lease was up 7/5, but we paid for the entire month, and yet we just received a letter from a creditor for "PALAZZO AT CYPRESSWOOD" for $1049. We received no communication of any kind. Management was always disorganized, but this is just ridiculous. Don't move in here unless you feel dealing with their incompetence on a weekly basis, and again after you've moved out.

9/26/17
lived here a year

I have lived here a year with my roommate, the apartments are super nice and spacious but the staff is terrible, always a new person in the office, I hardley ever in the whole year of living here saw the same people. 10 days after living here we were broken into AND NEVER heard from anyone about ANYTHING in regards to looking at the cameras and recently my roomates car battery was stolen from her car and the office never called back. Also gates NEVER work... always broken and when they do work no one can get through with the code because the system never works. I would not reccommend unless you want to be frustrated just about the whole time you live here, for the price we pay they should have things more organized and working better.

12/30/16
FYI for future residents

My sister took me to see an old friend that lives there last evening. While I was there she tells us, check this out; There's numerous videos of one of the residents walking around the complex for hours wearing body armor, with an ar 15 rifle, as well as a pistol. I asked her if anyone told management, and she wasn't sure. We looked at their facebook and it actually showed numerous folks commenting visitor comments about it. The Palazzo management MARKED THEM ALL AS SPAM SO IT WOULDNT ALARM THE RESIDENTS. Just FYI from what I've personally witnessed.

6/13/16
CANNOT WAIT TO MOVE

The office staff is nice, but they are a joke. Ms. Beverly on the other hand though, she is usually extremely rude. On occasion when there are "future residents" in the office she will act polite. The maintenance men never come and fix what they're supposed to fix. They don't even speak English so it's a struggle just to get them to understand the problem when they do come. The pool looks clean but is defiantly NOT! The whole 10 months I've lived here I have not seen anyone clean the pool one time, my neighboor brought their little girls down to the pool with my family and EVERYONE got sick after swimming in the pool. The parking is ridiculous, people without parking stickers always park in the parking garage that is supposed to be for residents. When we moved here they told us how strict the parking policy was and that they tow cars out often. THAT is a lie. Other than that the apartment is usually quite and we've never had any security issues.

3/24/16
Staff Changes: NO professionalism

When I moved into these apartments in Feb 2015, the apartment staff was amazing! Since the recent changes in managers, the customer service is non-existent. If professional, attentive staff is of zero importance to you, this is the place for you. It's hard to maintain a "luxury" appeal when the staff behave as if they work at a fast-food chain. Note to management: class it up a bit in the office.

10/9/15
Friendly and Professional Staff

The quality of the apartments and managment has always been friendly and professional. Palazzo at Cypresswood is very pleasent and managed very well.

9/1/15
My Stay @ the Palazzo

Hi, Ive lived at the Palazzo for 4 years now and have to say that its been a great experience. I love the parking garages, they are very roomy and there are always spots available. The pool is very clean and fun to lay by on my days off. Ive never had any issues living there. The apartments are also very quiet. Ive lived at older apartments and they dont compare to the sound proofing at the Palazzo. Great access to 249 so running errandsis convenient. My neighbors have always been very nice and ive never had an issue with anyone while living there. They just installed cameras inside the parking garages so the cars are even more protected from breakins. This has never happened while ive lived there but better to be safe than sorry. The interior is very nice! I love the black apliences and the washer and dryer. Im moving to midtown soon do to a new job. Im going to miss living here, its been a wonderful experience

9/1/15
Went downhill really fast

I have lived here for 2 years. It was good the first year. Then the office staff changed and it got a lot worse. The new staff is very rude and inconsiderate. They seem to switch people in and out every couple months. Property maintenance is a joke. I have had to call repeatedly to get service due to them changing maintenance systems and not notifying anyone or just forgetting. The gates on either side of the office don't lock, one of which never did, and the one near the vehicle entrance gate doesn't lock either. Its been like that for over 2 months. Parking without a sticker in the garage is never enforced so there is never any resident parking meaning you have to park on the roof. On the roof they have had a car window busted out, on the first floor the wheels got stolen off a new car. Also the notice the other reviewer mention in July was actually a home invasion where a man kicked DOWN the door to rob an apartment. He kicked it completely off the hinges. The woman screamed and luckily scared him away, could have been a lot worse. But a vague letter was sent out that really didn't warn anyone. Lately there has been a large influx in low quality residents moving in. They seem to treat the pool as their private party area. The rule of 2 guest per residents is never really enforced so paying residents cant use the pool chairs since 20 people from one family are using them all. And its like that every single weekend. If you don't believe me, just walk through the unlocked open gate and see for yourself! Place is such a joke.

9/1/15
relaxed, comfortable and safe.

beautiful, elegant and great pool area. nice park in walking distance for walking/running and just relaxing. Great staff and nice community feeling. As a woman I feel safe here cameras everywhere, alarms and gate access only. I have to move to Dallas but I loved living here.

8/27/15
Office staff does not care about their job

We have been here a year and are leaving, after already turning in our 60 day notice they realized they never set up our gate code! Every time i get a package at the front office I have to make sure i am tracking it online because they do not tell me it is there, the one time they did it was a week later. I called the office to check on if a package was there and they said they are sorry they had a lot of other stuff going on. We love our apartment but with getting more notices of break-ins and bad office staff it is time to go.

8/16/15
My Home

I pre-rented my apt before my building was completed and have been here for about 5-6 yrs now. What made me want to move here was the parking garage. I live on the 3rd floor and it is so nice to be able to park on the same floor you live on. What makes me stay year after year. I love seeing my same neighbors since I moved in, The Staff is friendly and they know you. The community activities, Saturday morning brunches, Food trucks on Thursday, Movie nights by the pool, crawfish boils, Bar-B-Q's and Pool parties. There is something for everyone. I can bike to work or to the park close by. I am 5 minutes away from the Vintage Park, which has great restaurants, shopping and the Alamo theater. I call this place my "re-treat."

8/4/15
What you see is what you get

These apartments are beautiful and relatively new, and there have been no issues since I've been here (4 months) with roaches because of the nice upkeep. That said, there is a certain feel of security that is missing in a building as nice as these. The property is gated, however cars often piggyback through the car gates, or the gates are left wide open for extended periods of time for apparently no reason other than mechanical issue. This allows anyone who pleases to come in and out. As a single girl living alone, this makes me especially uncomfortable. Furthermore, none of the building are locked to outsiders- once you are through the gate you can be right outside the front door of any of there apartments. Recent notices went out stating there were "attempted car and/or apartment robberies" but with no other information. It seemed purposely vague, and has certainly left me with a feeling of unease here.

7/23/15
Best Place to Live

This luxury apartment complex has a lot to offer. Large affordable apartments in a gated community with a small town feel. The management is AWESOME and continues to improve. Great Apartment experience !!!

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Palazzo at Cypresswood Photos

  • Palazzo at Cypresswood

  • 1 BR, 1 BA - 793 SF

  • 2 BR, 2 BA - 1243-1250 SF

  • 2 BR, 2 BA - 1243-1250 SF

  • 2 BR, 2 BA - 1243-1250 SF

  • 2 BR, 2 BA - 1243-1250 SF

  • 2 BR, 2 BA - 1243-1250 SF

  • 2 BR, 2 BA - 1243-1250 SF

  • 2 BR, 2 BA - 1243-1250 SF

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Palazzo at Cypresswood has one to two bedrooms with rent ranges from $1,038/mo. to $1,778/mo.

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You can take a virtual tour of Palazzo at Cypresswood on Apartments.com.

What neighborhood is the property located in?

Palazzo at Cypresswood is in the city of Houston. Here you’ll find three shopping centers within 0.9 mile of the property.Five parks are within 6.2 miles, including Hundred Acre Wood Preserve, Kickerillo-Mischer Preserve, and Fallen Warriors Memorial.

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