Madison at Black Mountain

washer broken Madison at Black Mountain is very quick and efficient. My washer broke and they had a new one ordered the same day and installed within the next. Thanks!

Great place to call home We just renewed our lease in April and the process was really quick and easy. No need to go into the office everything can be done online which was awesome. We love the management and staff at Madison at black mountain. Looking forward to another year in our home

Good news Good maintenance crew and the environment is beautiful new & improved

Very nice and quite. All of the staff have been very nice. When we call for service it is done right away.

Not only do they charge a deposit but will also charge a NON refundable $500 deposit on top of that based upon the lowest credit score possible. Since we just moved to the area and did not have the luxury of looking very long, we applied thinking our credit was good enough not to have the extra charge. We put $100 down to hold the apartment which we would have lost if we didn't accept the extra charge for a ridiculously low credit score that came from nowhere since we keep track of ours. But again, no time or an extra $100 to lose, so signed since it seemed a nice apartment. Little did we know but the insulation between floors is NON existent! We asked who lives above and was assured a quiet older lady lived above. We have kids and would not move to a top floor out of respect for our neighbors. Well, the so called "quiet" older lady walks around day and night since she is obviously retired and likes to walk around in heels like a drunk monkey at ALL hours of the day and night...sometimes at 3 and 4 in the morning. And it is not only a single lady. There are two or three others up there and a dog whom it sounds like they play ball with inside as well. Been here over a month and have NOT had a good night's sleep since. The kids stare at the ceiling with a worried look on their faces; likely thinking the ceiling is going to cave in. Granted, it's been a while since living in an apartment but I KNOW I have never dealt with this level of noise!! Obviously this place is poorly built and it makes you worry about the possibility of a fire breaking out and just tearing it's way through an uninsulated building. We are not the only ones in the complex complaining either. The turn-over is high. There are people constantly moving out and I wish I would have talked to another tenant before moving in here. So be warned. You will be miserable. Whether up or downstairs. Horrible noise from above or neighbors complaining below. Not sure which is worse or less stressful. If we had the money to move, we would. Now just saving up to get out when the lease is up. Again...find a better place and talk to other tenants before moving in. It is expensive, time consuming and back breaking to move in and out. Not something I'd ever recommend.

I was rented an apartment that I was told was going to be remodeled soon - that was a year ago. Now they are renovating the pool area in the middle of summer, with no regard to those with kids that use it daily - who does that? There are residents here that can't get their trash in the bins, don't pick up after their pets, not to mention breeds that aren't allowed and not on leash, and let their kids play in the parking lot, when there are play areas and a park 2 blocks down the street, don't have the courtesy to turn down their car stereos when the pull into the complex and don't observe the speed limit. I could go on and on, but I think you get the idea. The managers at site are very nice, but their hands are tied by upper management and new owners. There is not enough room here to list all the things that were wrong with my apartment, not to mention I paid a $200 cleaning fee and it was not clean.

My apartment is a good apartment just cost too much