Escena
8301 W Charleston Blvd,
Las Vegas,
NV
89117
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Monthly Rent
$1,164 - $1,975
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
686 - 1,200 sq ft
Pricing & Floor Plans
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Unit W2066price $1,329square feet 800availibility May 20
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Unit W2055price $1,329square feet 800availibility Jun 8
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Unit E2001price $1,164square feet 686availibility Jun 27
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Unit W1063price $1,686square feet 1,000availibility Now
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Unit W1005price $1,580square feet 1,000availibility May 13
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Unit W1053price $1,670square feet 1,000availibility Sep 5
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Unit E1017price $1,669square feet 1,030availibility Now
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Unit E1037price $1,669square feet 1,030availibility Now
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Unit E1014price $1,669square feet 1,030availibility Now
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Unit E1069price $1,844square feet 1,113availibility Now
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Unit E2060price $1,904square feet 1,113availibility Now
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Unit E2073price $1,869square feet 1,113availibility May 15
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Unit W1059price $1,889square feet 1,200availibility Jul 20
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Unit W2066price $1,329square feet 800availibility May 20
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Unit W2055price $1,329square feet 800availibility Jun 8
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Unit E2001price $1,164square feet 686availibility Jun 27
-
Unit W1063price $1,686square feet 1,000availibility Now
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Unit W1005price $1,580square feet 1,000availibility May 13
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Unit W1053price $1,670square feet 1,000availibility Sep 5
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Unit E1017price $1,669square feet 1,030availibility Now
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Unit E1037price $1,669square feet 1,030availibility Now
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Unit E1014price $1,669square feet 1,030availibility Now
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Unit E1069price $1,844square feet 1,113availibility Now
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Unit E2060price $1,904square feet 1,113availibility Now
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Unit E2073price $1,869square feet 1,113availibility May 15
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Unit W1059price $1,889square feet 1,200availibility Jul 20
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$250
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Application Fee$45
- Dogs Allowed
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Monthly pet rent$45
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One time Fee$250
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Weight limit25 lb
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Pet Limit2
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Restrictions:Are you searching for a home to share with your pet? Find it at Escena. Our pet-friendly community is the perfect fit for you and your four-legged companion. Please call our leasing office for our complete pet policy.
- Cats Allowed
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Monthly pet rent$45
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One time Fee$250
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Weight limit25 lb
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Pet Limit2
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Restrictions:Are you searching for a home to share with your pet? Find it at Escena. Our pet-friendly community is the perfect fit for you and your four-legged companion. Please call our leasing office for our complete pet policy.
- Parking
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Surface LotOne parking permit is provided to residents at move-in. Parking is not assigned. Please contact us in the leasing office for our full parking policy.--
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CoveredOne parking permit is provided to residents at move-in. Parking is not assigned. Please contact us in the leasing office for our full parking policy.--
Details
Lease Options
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Available months 12
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Short term lease
Property Information
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Built in 1992
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344 units/2 stories
Matterport 3D Tours
About Escena
Upgrade your lifestyle at Escena, where we offer comfort, convenience, quality, and outstanding value! Our spacious 1, 2, and 3-bedroom floor plans feature upgraded kitchens with new counters, cabinets, stainless steel appliances, patios & balconies, and full-size washers & dryers in every apartment home. You won't need to go far to enjoy our amazing amenities! Here at Escena, we have three pools, spas, soccer field with outdoor track, 24-hour fitness center, business center & package parcels, barbecue and picnic areas, playground, and pet park.Only a hop, skip & a jump away you'll find Downtown Summerlin, The Lakes, Boca Park, and Red Rock Recreation area! We are close to parks, freeways, schools, banks, shopping, dining, recreation, and everything else that matters. Enjoy outstanding customer service and beautiful surroundings while living at Escena Apartment Homes. Call, email, stop by, or lease online today!
Escena is an apartment community located in Clark County and the 89117 ZIP Code. This area is served by the Clark County attendance zone.
Unique Features
- Business Center with PCs
- LED Light Fixtures
- Soccer Field
- Outdoor Track
- Pet Stations
- Private Patio or Balcony
- Xeriscape Landscaping
- Energy Star Rated Appliances
- Full Size Washer and Dryer in Select Apartments
- Low-Flow Water Fixtures
- Relaxing Spa
- Upgrade Package 2 2BR
- Clothes Care Center
- Parcel Pending
- 24-Hr Fitness Center
- Ceiling Fan in Bedroom
- Coffee Bar and Lounge
- Washer and Dryer Connection in Select Apartments
- Air Conditioning and Heat
- BBQ Grilling Area with Gas Grills
- Fenced Pet Park with Benches
- Smart Lock
- Washer/Dryer in Unit
- Barbeque Gas Grilling
- Community Playground
- Gas Oven and Range
- Large Kitchen Pantry
- Soccer Field with Outdoor Track
- Gated Community
- Resident Clubhouse
Community Amenities
Pool
Fitness Center
Playground
Clubhouse
- Package Service
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Fitness Center
- Spa
- Pool
- Playground
- Gated
- Grill
Apartment Features
- Cable Ready
- Stainless Steel Appliances
- Walk-In Closets
- Package Service
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Gated
- Grill
- Fitness Center
- Spa
- Pool
- Playground
- Business Center with PCs
- LED Light Fixtures
- Soccer Field
- Outdoor Track
- Pet Stations
- Private Patio or Balcony
- Xeriscape Landscaping
- Energy Star Rated Appliances
- Full Size Washer and Dryer in Select Apartments
- Low-Flow Water Fixtures
- Relaxing Spa
- Upgrade Package 2 2BR
- Clothes Care Center
- Parcel Pending
- 24-Hr Fitness Center
- Ceiling Fan in Bedroom
- Coffee Bar and Lounge
- Washer and Dryer Connection in Select Apartments
- Air Conditioning and Heat
- BBQ Grilling Area with Gas Grills
- Fenced Pet Park with Benches
- Smart Lock
- Washer/Dryer in Unit
- Barbeque Gas Grilling
- Community Playground
- Gas Oven and Range
- Large Kitchen Pantry
- Soccer Field with Outdoor Track
- Gated Community
- Resident Clubhouse
- Cable Ready
- Stainless Steel Appliances
- Walk-In Closets
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 9am - 5pm |
| Sunday | 10am - 5pm |
Nestled in the picturesque area of Las Vegas' suburban West Side, Canyon Gate is a charming residential community just seven miles west of the casinos and nightlife of the Las Vegas Strip. Residents enjoy an eclectic mix of restaurants, shopping and basic amenities without leaving the neighborhood, and night time brings a breathtaking view of the Vegas lights. Locals also find themselves just minutes from the towering rocky outcrops and hiking in Red Rock Canyon.
Quiet residential streets, gated homes and luxury mansions draw in families and business professionals looking for a peaceful getaway with an easy commute to the downtown area. Residents with children also enjoy extra peace of mind with the 24/7 security provided by the gated developments.
Learn more about living in Canyon Gate| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 6 min | 2.8 mi | |
| Drive: | 11 min | 6.3 mi | |
| Drive: | 21 min | 11.0 mi | |
| Drive: | 20 min | 13.2 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Transportation options available in Las Vegas include Sahara Station, located 8.2 miles from Escena. Escena is near Harry Reid International, located 12.2 miles or 22 minutes away, and Boulder City Municipal, located 34.7 miles or 45 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
Sahara Station
|
Drive: | 14 min | 8.2 mi |
|
Las Vegas Hilton Station
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Drive: | 16 min | 8.6 mi |
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Harrah's/Imperial Palace Station
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Drive: | 17 min | 8.9 mi |
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Flamingo/Caesars Palace Station
|
Drive: | 17 min | 9.1 mi |
|
Bally's/Paris Las Vegas Station
|
Drive: | 18 min | 9.8 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Harry Reid International
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Drive: | 22 min | 12.2 mi |
|
Boulder City Municipal
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Drive: | 45 min | 34.7 mi |
Time and distance from Escena.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 4 min | 0.2 mi | |
| Walk: | 8 min | 0.4 mi | |
| Walk: | 13 min | 0.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Springs Preserve
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Drive: | 11 min | 5.7 mi |
|
Spring Mountains National Recreation Area
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Drive: | 13 min | 8.7 mi |
|
DISCOVERY Children's Museum
|
Drive: | 14 min | 9.5 mi |
|
Las Vegas Natural History Museum
|
Drive: | 13 min | 9.5 mi |
|
Shark Reef at Mandalay Bay
|
Drive: | 19 min | 10.7 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 2.8 mi | |
| Drive: | 7 min | 4.1 mi | |
| Drive: | 7 min | 4.3 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 34 min | 21.1 mi |
Property Ratings at Escena
Well i came here to experience what everyone has been complaining about. So far i have had nothing but excellent service. And top notch above and beyond service since i came. The community isn't bad at all. I feel the residents could do better controlling the trash issues that has nothing to do with the property people at all to me. So far its been safe with no concerns or doubts. Outstanding job Escena keep up the great work!
Property Manager at Escena, Responded To This Review
Hi there! Glad we were able to help. Let us know if you need anything else!
I have lived here for over a year now, and let me just say I use to struggle a lot with our previous property management and when I mean struggle I mean struggle. They have recently switched both new manager and leasing agents and I don’t usually write reviews but they deserve one. They have completely switched this place around with caring for all the residents planning constant FREE events with food venders and more! Darlene is great she has way better work ethic than the previous people that were here!
Property Manager at Escena, Responded To This Review
Thank you for you’re awesome feedback! We strive for the best customer service! If you need anything please don’t hesitate to let us know.
Love the events we have here. On Sundays they had a community bbq when we were moving in and it was so nice!! Can’t wait for future events. Thank you Darlene and the office for this treat
Property Manager at Escena, Responded To This Review
Thank you for you’re awesome feedback! We strive for the best customer service! If you need anything please don’t hesitate to let us know.
I just moved in a few weeks ago, and honestly i love it here. Darlene has been amazing with making sure my move has been all easy and smooth. They even host events here for the residents! 10/10
Property Manager at Escena, Responded To This Review
Thank you for you’re awesome feedback! We strive for the best customer service! If you need anything please don’t hesitate to let us know.
Came on here to see what the reviews are all about … I’ve had nothing but great experiences. Darlene helped me out during my moving process and she was delightful. She showed me to my unit and asked me to point out anything I wasn’t content with. Within minutes.. MINUTES Maintenace showed up and addressed everything I pointed out. Wasn’t much but the fact that they made me feel heard goes a long way…
Property Manager at Escena, Responded To This Review
Thank you for you’re awesome feedback! We strive for the best customer service! If you need anything please don’t hesitate to let us know.
I have lived at escena since it was conam and the new leasing team has been wonderful. They are all very welcoming and inviting and quick to answer any questions I have and follow up with pending items in my unit.
Property Manager at Escena, Responded To This Review
Thank you for you’re awesome feedback! We strive for the best customer service! If you need anything please don’t hesitate to let us know.
The woman named Avina in the front is lovely and manages is friendly however it doesn’t appear as though they are effective nor have the tools to address basic tenant challenges. Only how to collect rent.
Property Manager at Escena, Responded To This Review
I'm disappointed to hear that your experience at Escena wasn't a positive one. I'll speak with the team about what we can do better next time.
I usually don't write reviews, but I have never experienced such poor management at any apartment complex in the valley until I lived at Escena. If you want to be dealing with collections 3 months after you move out on a debt they reported, but you don’t even owe, then this is the place. I lived in a 1-bedroom unit for over a year without issue. However, everything fell apart when I tried to move to a 3-bedroom apartment. The process was a complete mess, involving constant back-and-forth with the assistant manager and various leasing agents. - They told me they don’t provide leases until MOVE-IN day—something I’ve never encountered before - And then said I wouldn’t be able to move in until 2 PM. On move-in day, I still didn’t have a lease, and no one had checked on the apartment for the entire month leading up to my move. It had plumbing issues, which they tried to push aside, offering me a different apartment on the east side as a solution. I decided not to move in and they sent me a final account notice of almost $1,000 which was incorrect. Turns out they owed me a refund BUT they sent that original account balance to collections. They are unresponsive and unprofessional, leaving me stuck with a debt I shouldn't even owe. What really frustrated me was the lack of communication and poor customer service. I tried to address concerns about overcharges from the automated rent system and getting a lease, but I was always told to "give them more time" and to "be patient." The staff’s passive-aggressive attitude only added to the frustration. They didn’t seem to understand that this is not just a property for me—it's my home. I would strongly advise anyone considering living here to look elsewhere. The management is a nightmare, and the stress is not worth it. Save yourself the trouble.
Property Manager at Escena, Responded To This Review
I'm disappointed to hear this about your experience at Escena, and will share your feedback with the team so we can take the opportunity to improve.
Office staff are very friendly and helpful. Escena is a nice gated community with a plethora of fun events throughout the week.
Property Manager at Escena, Responded To This Review
Hey there - our pleasure! Happy you had a great experience.
Honestly would not recommend any one to live here due to management not knowing about any situations going on in complex. Complex appliances not being fixed when transferring from one apartment to another. Not giving discount on families who have lived here for years is wild to me.I can honestly say past two years have been the worst experience
Property Manager at Escena, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards). Thank you for your feedback.
Escena is great rental area. They’ll make sure you’re comfortable until you end up leaving the nest and finding your eventually forever home. Great place for solo or little families
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
The entire office staff is amazing! They are very easy to talk to and they all seem to care a great deal about the community.
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
There’s been a constant of issues while staying at Escena from incorrect rent amount (resulting in delayed payment), untimely maintenance requests, issues with people dogs, and broken mailboxes to name a few. The resolution time is horrible and has made living at Escena unbearable and wouldn’t recommend anyone to rent here. Once my lease is up I do plan on locating to another property.
Property Manager at Escena, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right.
Great community, well maintained, friendly environment.
Property Manager at Escena, Responded To This Review
Thanks for letting us know. We appreciate the nice comments and will pass along to the Team. Have a great day!
Save yourself the headache , this is an over priced shoebox. Maintenance is slow, my car was broken into, and so many junk fees your rent will be a different price every month.
Property Manager at Escena, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at Escena. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right.
Save yourself the headache , this is an over priced shoebox. Maintenance is slow, my car was broken into, and so many junk fees your rent will be a different price every month.
Property Manager at Escena, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards). Please reach out to us at 702-254-7880 or escena@greystar.com directly to see what we can do to make it right.
Just moved in and it’s been great. I needed to find a place last minute and they really worked with me, from the front office the awesome maintenance man Jordan. Everyone was so nice and helpful.
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
My experience with Escena apartments has been a good one I really have no complaints I love that’s they have so many options to pay your rent it really does help they are all very polite in the office
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
Thank you to Jordan for taking care of my maintenance requests today. He was able to quickly complete two of them and gave me a timeline for the last one for follow up. Also thank you to Kameron for looking into my requests.
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
Kameron was amazing. He showed us the entire complex and explained everything to us flawlessly. I am so excited to live here because of the way we were treated.
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
The community is very peaceful and I haven’t had any issue. The maintenance team is great and the leasing office is helpful! Especially Kameron he always is so pleasant any time I have any questions and that makes a huge difference
Property Manager at Escena, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Escena gave you such a great experience. Can't wait to see you again. Take care!
I have come to appreciate the location, and enjoy the inclusion into,activities, contests, food vendor, etc.
Property Manager at Escena, Responded To This Review
Hi, friend - thanks for taking the time to leave some honest feedback. We appreciate it! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
Nothing to share beside poor customer service from maintance and leasing staff.
Property Manager at Escena, Responded To This Review
We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at escenamgr@greystar.com and we'll figure it out together.
The location is amazing but I wouldn’t move here knowing what I know now. Maintenance takes forever to get anything done. I placed a request multiple times for multiple issues that have come up since moving in. I’ve literally waited over a month to get them to finally come out. It looks nice, but even the more updated appliances crap out and you can forget getting it fixed in a timely manner.
Property Manager at Escena, Responded To This Review
Hello - it's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. I'm going to talk to the team here at Escena to see how we can improve for next time. Please contact us at escenamgr@greystar.com so we can work with you to make it right. Looking forward to hearing from you.
Great community. Child friendly. Well kept property.
Property Manager at Escena, Responded To This Review
Awww, thanks friend! We really appreciate your kind words about Escena! Thanks again for taking some time to about your visit to Escena. Be well!
Nice property, layout of apartment is nice. Location is very convenient.
Property Manager at Escena, Responded To This Review
Thank you so much for kind review! Please let us know if there is anything we can improve on, we value our residents feedback.
I am very happy with my apartment and feel safe and secure. I am very satisfied with the property and office property staff.
Property Manager at Escena, Responded To This Review
Hello, Thank you for taking the time to leave us a review! We really appreciate the kinds words! We are always looking for ways to improve so any feedback is greatly appreciated!
Very unaccommodating. Takes forever to get a work order done. They do not take any work order requests seriously and are always making excuses to not complete a request in a timely manner. I have had multiple issues since I moved in 3 months ago that were overlooked and not taken seriously unless I really pressed the issue!!!
Property Manager at Escena, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (702) 254-7880 at your earliest convenience and we will do our best to resolve this with you.
I love it here! I am so happy. I decided to call this place my home. The front office is so sweet! They are very efficient and if you need anything it is done in a timely manner. I would definitely recommend for a first apartment.
Property Manager at Escena, Responded To This Review
We appreciate your positive review about your recent experience with us! Thank you again for leaving us this response!
I've been living here for 3 yrs and the complex has always been clean and neat. My neighbors are friendly, and the community is peace and as a single woman I've always felt safe.
Property Manager at Escena, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Overpriced. Amenities are not kept clean. They will nickel & dime you.
Property Manager at Escena, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (702) 254-7880 to speak to our manager directly.
the worst place I've ever lived in my whole life, every time something stops working and the management of this place is rubbish, rude manager, apartment completely old in its electrical work, all the time your appliances burn out and they take months to fix , the pool most of the time is closed for maintenance that never ends, the worst experience of my life
Property Manager at Escena, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (702) 254-7880 so we can work towards a resolution. We look forward to hearing from you.
Very satisfied with this property. So much so, I've lived here 5 years.
Property Manager at Escena, Responded To This Review
Hi, we are so happy to read such a great review about Escena! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nice community. Have lived here 5 years and very satisfied.
Property Manager at Escena, Responded To This Review
Thank you for the high star review! Please let us know if there is ever anything we can do to help you! Thank you for being a part of our community!
Maybe if I give them a score that will affect their ratings, then they’ll actually take the time to address the fact the my AC unit has been having issues since JUNE. Yes, since June in the VEGAS heat, we’ve been having issues with our AC unit not circulating cool air. All maintenance requests have been closed out as “resolved”, but I am still having to go downstairs to tap the contactor on the unit to get the fan going. Which I feel like actually might be kind of dangerous for me to do myself, but I have a baby and need cool air to be flowing in my apartment since we live in Vegas. The downstairs neighbors AC unit (might I add, is currently unoccupied) was looked at by the vendor and fixed before fixing ours. Save yourself the time, do not move in here. If I could give this apartment complex a negative rating, I would.
Property Manager at Escena, Responded To This Review
This is not the kind of experience we want our residents to have and we want to do our best to make it right. We strongly encourage you to reach out to our Regional Manager, Christina, at (702) 550-3107 . She would be more than happy to speak with you about any pending issues. We look forward to speaking with you. Thank you for providing us with feedback and please have a wonderful day!
You could rent this same size apt for a lot cheaper in Vegas, but they charge more here bc they consider it to be in a Summerlin, which it's not. And they don't include water btw, that was an extra fee added to your rent. I do love that a lot of shopping is nearby, but that's about it. All the neighbors are loud, upstairs ppl smoked weed all the time and you could smell it from the vents. And they were awake from like 9pm-9am, pounding and pacing all across their apt, which has "hardwood" flooring. So yea it's loud. I found their playground to be so dirty, several times there was broken glass all over. I call a maintenance guy that was nearby and he just ignores me. There's dog poop all over the place, ppl could care less. Maintenance always wants to come and fix any issues in your apt when you're not there and I don't trust them. The 4 poeple in the office are pretty useless. So many working there and all clueless. They charge you a $75 late fee if you pay past the 3rd, and we were told past the 5th when we first got there. And when we left Feb 28, 2018, I get a call a week later from a rude woman asking when I'm paying my rent...wow.
Property Manager at Escena, Responded To This Review
Hello, I am glad that you like the location of Avery Villas! You are right, it is a great area with easy access to shopping. We are sorry that you had difficulty at our community, our management team's goal is to ensure that everyone is completely satisfied, I am sorry that we fell short of that goal. If there are any other issues that you would like to discuss, please reach out to our team at manager.averyvillas@conam.net or (702) 254-7880. Thanks! Customer Service - Avery Villas
I agree with someone else who stated, this place is a joke. Management is so horrible that nothing will ever get done for you. I had the lead manager Mayra, or something like that, come to my apartment and put in her phone two things that were to get done and assured me that they would be done the next day. There was no follow up, no maintenance done and like always never did get done. I have like three outstanding work orders that never were dealt with. I am not living there any longer! ConAm is the worst to deal with as well. The actual management company will not even respond to you. They just take your money and thats all they want. Be aware that they trick you at the end of your lease and charge you not only all of your deposit but then they want more. When you sign out and end your lease they'll say, " no you don't owe anything...." then smack, the collections company is after you. Eric is horrible as a manager. He and the other girls need to get new jobs. I really don't know how they even got hired. Don't bother with this place.....take your money somewhere else where they won't steal it from you.
Property Manager at Escena, Responded To This Review
Hello - We're so sorry to hear that you've left with this impression! We never want to add to the stress of someone's move-out, and we apologize. If you believe you were charged anything in error, please let us know so we can fix it. You can reach our Community Manager, Mayra, directly via email at manager.averyvillas@conam.net, or ask for her at 702-254-7880. You can also reach out to our corporate office at customerservice@conam.com - ConAm Customer Service (customerservice@conam.com)
I thought these people were pretty cool at first. I even defended them when others talked badly about them. I did my best to work with them when we had problems, but the simple fact is they don't care. Bizarrely, everyone I speak to in the office I swear, is told to figure me for a liar. I feel like they never believe what I'm telling them, like I'm going to make up problems... It's just ridiculous really and I'll be moving out shortly since their answer to the problem several times now is always to just to tell me move out, well thanks, I guess I'll move out. Unbelievable.
Property Manager at Escena, Responded To This Review
Hi there - I'm so sorry you had this experience. Please rest assured we find this type of behavior unacceptable, and will address it immediately. If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make it right.
As you see here they have too many vacancies almost triple to what any other apartment complex in the area has and the reason people move out just after they finish their first lease or other many who break the lease because they are sick of tired with the management staff. Rather than saying things that cannot be proved online and sound like an opinion I want you to take a look at the outside A/C units that they have in the complex, The brand name is YORK and they are around 25 years old outside condenser units as old as the complex, they were never replaced since the inception, They only changed the ones close to the leasing office and the model homes to deceive prospective tenants during walk around, This apartment complex is infested with units with inefficient A/C systems than cannot keep up with las vegas extreme and prolonged heat, If you come in any day between 1pm to 5pm you will see the maintenance crew running to show up for work orders not they are not skilled or knowledgeable to fix or diagnose anything, maintenance and management will blame you why the A/C is not working by claiming that you don't know how to set the temperature on the control unit which is ridiculous. after persistent requests because obviously maintenance cannot fix the problem the office will hire a fraudulent vendor (Abbey Cooling) who will find the problem but then submit a report to the management that everything is fine so they won't spend 5000 or more on replacing faulty units and components, what happens is that you will end up with a utility bill that is equal to half the price of the rent during all summer months and that is what happened to me and to most tenants who flock to the office everyday requesting a solution which the management will always refuse to do anything that will fix, they will send their crew every time but if it costs more than 30 dollars to fix forget it. Mayra the manager is a hostile and belligerent person who will blame the customer for any problem hem she or they having, Do not expect Conam the parent company to help you with anything since Norma is friends to the management at Avery villas. If you looking to experience this kind of continuous pattern of frustration and difficulty move in they will treat like a king when you sign the lease but after days you will know who they are, Mayra and conam and their maintenance should be ashamed of themselves.
Property Manager at Escena, Responded To This Review
We hate for any of our residents to be without A/C, especially at this time of year, and we apologize. A/C units are our first priority right now when it comes to work orders. Throughout the day we communicate to our maintenance team immediately when an A/C call comes in so they can respond within an hour during business hours and within two hours after hours. We want to assure you that the maintenance and the office teams have a clear understanding that these issues are priority and get bumped to the top of list for completion. If a unit is beyond repair and needs replacement, we will do so. Please check in with our team at 702-254-7880 if you have any questions, or our Community Manager, Mayra, at manager.averyvillas@conam.net. You can also reach our corporate home office at customerservice@conam.com - ConAm Customer Service
I have to say, I'm quite happy with the apartment itself - but the management makes this place miserable to live. Maintenance does shoddy half-jobs and you have to fight for simple little things like water cleanup after a small flood. Moreover, their office hours are entirely contained within my working hours, so unless I take time off work I can't even speak to someone about my issues until the weekend. USPS also has a fun habit of dropping packages at the office, which Avery/Conam calls a "service" but it's somewhat less of a service when you can't get to said packages 5 days per week. When I asked about the possibility of expanding office hours, like very other service business has had to, I was simply told that it's been that way for years and that was all the justification they need not to change them. I guess progress and change are things that never happen in Avery/Conam's world - unfortunately for them that world doesn't coincide at all with reality.
Property Manager at Escena, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at Escena. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right.
I have live at Silver Shadow for almost a year now. My kids and I enjoy living here. my lease will be expiring and I will be renewing my lease. Since the beginning the leasing office has been very helpful. There is new management but they great. My apartment is upgraded and the price I pay for it is very reasonable compared to other apartments around the area. The most important thing for me is my kids and they love it here. they have a playground and a mini soccer field. My kids are out there almost every day. Obviously there is times where my work orders don't get done the same day I report it but maintenance does not take more than three days to complete my work orders,, if its an emergency they get it done immediately. I've seen they are doing a lot of upgrades and that's another reason I have decided to stay. Overall I would recommend this place to anyone.
Property Manager at Escena, Responded To This Review
Hi, your review about Escena made our day! Thanks so much for taking the time to write.
This place is a joke...It's not worth the rent. Although there is new management this place is terrible . Maintenance is a joke. You might be lucky to get your maintenance request done within the same week. Don't hold your breath. The apartments are out dated....there is no linen closets...the kitchens are not spacious at all. I could go on and on for at least an hour...point being don't waste your money on paying rent here. Don't believe the hype that Silver Shadows try to do to lure u here. Our lease is up at the end of August and it can't get here quick enough .
Property Manager at Escena, Responded To This Review
Hi - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly.
I have never had a problem here, ever since management has changed everything is taken care of quickly. The front desk people are kind and very helpful. My apartment is nice as well. I'm happy.
Property Manager at Escena, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Escena!
I just moved in 2 months ago and so far it is a comfortable environment. If you have children there is a nice little park, indoor and outdoor pool and a small soccer field for them to play in. One fall back is there is no bus service for the children to get to school so if that is important to you, keep that in mind. However the school district is rated pretty high.
Property Manager at Escena, Responded To This Review
You're the best! We really appreciate the positive review.
I've lived here for two years now and have seen it go through a couple management companies. The current one is genuinely trying to change the appearance that the other companies let go. They have updated the apartments, they updated the pool and clubhouse area, as well as set up a new dog park, children's park and a soccer field.
Property Manager at Escena, Responded To This Review
Hi there! Glad we were able to help. Let us know if you need anything else!
Escena Photos
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Escena has one to three bedrooms with rent ranges from $1,164/mo. to $1,975/mo.
You can take a virtual tour of Escena on Apartments.com.
Escena is in Canyon Gate in the city of Las Vegas. Here you’ll find three shopping centers within 0.7 mile of the property. Five parks are within 10.7 miles, including Springs Preserve, Spring Mountains National Recreation Area, and DISCOVERY Children's Museum.
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A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
8301 W Charleston Blvd
Las Vegas, NV 89117