Venue Museum District

Maintenance is a recurring issue. Repairs often take weeks to months. Communication is not good. Requests put into the maintenance system are closed without the problem being solved, sometimes with no action taken at all.

Amazing place to live. Safe and clean. Chelsea, the assistant manager is extremely kind and thoughtful! Glenda the manager always has an open door policy and Venue is always trying to improve!

We love living at the Venue! We have been here for almost 8 years. The current staff is the best we’ve had! They make life as smooth as possible in every way!

Overall great place to live. Elevator down a little too frequently. Great transition with new management team. Wish the gym had stair climber.

Happy to still live here. Ten years and beyond. Great staff. Prompt maintenance fixes. Convenient light rail and nearby restaurants. Gated parking and good security. Friendly residents.

I've been a resident since 2022. A huge shout-out to the receptionists in the concierge because they go out of their way to provide the best service to the residents especially cause the concierge is open 24/7. The other residents are super nice and chill. The facilities and amenities are maintained properly. Submitting a maintenance request is as easy as 1-2-3 via their website portal and requests are usually completed within 24-48 hours. Safety is their number one priority and luckily they're located in a safe environment. In addition, key fobs are required to obtain access and there are cameras inside and outside around the buildings so kudos for enhanced security. This apartment offers easy access to midtown and downtown so there's more shopping, dining, and entertainment options available nearby. I definitely recommend living here and you will not regret it.

I love living at the Venue! The location is perfect especially for some new to Houston well all of Texas! I relocated from Florida and bring in the museum district there is always something to do. Also worth the Metro right here getting downtown is a breeze especially if you don’t have to worry about parking The amenities are great we have a fabulous gym and the apartments are beautiful! The front office team was so helpful with my move! I felt like I already new people by the time I moved in Chelsea was and continues to be amazing. Glenda is also awesome. Could not be happier here!!

I have lived at this property since Nov 2020 (over 1.5 years) and during our course we have seen management change approximately every 6 months. In addition to the constant turn over of staff, we have had 2 thefts due to a malfunctioning garage gate that is consistently broken. Our bike that was locked inside the garage was stolen and the catalytic converter from my vehicle was stolen while parked inside the garage. They will not increase the amount of security cameras inside the garage despite the constantly malfunctioning gate and do not have security to patrol the premises. Additionally, the gate has been open for 60+ days now with no end insight. I actually liked living at this property as its conveniently located to the med center and the apartment is very quite, but the fact that I have had over $7,000 of property stole while living here is very unsettling.

Management / staff at this location is excellent. Facilities are clean and the building / amenities are well-maintained. On the rare occasion that a maintenance request is needed, the request process is seamless and turnaround times are quick. The property is also in a safe and prime location. ~5-10 min walking distance from the fine arts museum, Hermann Park, McGovern Centennial Gardens and the natural science museum, among others. The no-nonsense policies enforced by staff and the variety of floor plans available make this property ideal for families, professionals, retirees, individuals who work from home and anyone else who may be searching for luxury living in a safe location at reasonable rates.

The existing management team is doing a great job of trying to improve the living experience for residents. However staffing shortages in maintenance team makes their job almost impossible particularly with an aging property.

The neighborhood is very nice, easy access to downtown, museums, medical center. The building is quiet and the neighbors are nice, quiet and respectful.

Great location and amenities, spacious and stylish apartments and wonderful staff.

The attitude of management is not so good. For instance, the decision to lock up the rooms where we are supposed to put heavy trash is a real irritant. We were promised a resolution to this problem for months, but nothing has changed. Boxes pile up at the doors and block the ramp down to the cars. This is a safety hazard and it is a problem for handicapped access. There are many kinds of trash besides cardboard boxes which needs a place to go.

I love living in this mid-rise community. All the people who work here from the management, to the concierge, to the housekeeping and maintenance staff is helpful, friendly, courteous, kind, obedient, cheerful and make us feel so welcome. This is easily the most well-run luxury apartment community in Houston. First class all the way!!!

This complex offers a luxury location and amenities at an amazing value that has only improved since we moved in. We looked all over the city and couldnt find a comparable complex that offers the same benefits at anywhere near the same value! Our favorite amenity is the 24/7 concierge - youll never feel alone or helpless as they are always available to help.

All nine years of my residence here have been rewarding. Great staff and management. The amenities are well managed and the new decore is visually pleasing.

Venue Museum District - great location, great staff, great service, clean environment, spacious apartments, good value, best in town

We love living here. Staff and amenities are top notch

The Venue Museum District is a great place to live. My favorite things about the complex are the 24 hour concierge service and the location (close to Hermann Park).

We love the Venue! Great people, excellent amenities, spacious floor plans. They really truly care about their residents and will do anything day or night to assist them

Its convenient to all the museums and the medical center and the metro rail.

Excellent value - price for quality! Have loved living here!

Great location, really good apartment, especially the floor plan. It's too bad that the new medical tower has blocked our view of downtown. Electricity use is quite high because of the big windows, and the fact that they are only double glazed.

The same as I submitted before: great staff, great location, well maintained building, reasonably priced.

We have stayed here just about 4 years altogether now. We first lived here for 2 years then moved away for a year, but we had to come back to this property. Because there hasn't been a property that we have lived in that is as community oriented as this one before. Our stay at Venue Museum District has been very pleasant and rewarding with a friendly staff to make our "home" comfortable.

Other than the homeless problem and the lack of security, the physical location is great. I have to say carrying pepper spray has been a new accessory for my wardrobe walking my dog outside of the building or to the metro that I never thought I would have.

The Venue is a unique facility that offers luxury apartments in one of Houston's most desirable areas, the museum district. Overall, the facility is well maintained and the support team is responsive to needs, however, additional work is need to provide an environment that is consistently safe and secure.

This is a great location for those working in the medcenter with the rail line so easily accessible.

Building is well maintained, staff is very professional and courteous, location is great, ample parking

We love living in this community. Everyone who works here from the management, to the concierges, to the maintenance staff is kind, helpful, and helps us to feel welcome. This is without a doubt the best run apartment community we have ever lived in.

We LOVE living here! The people are awesome! The staff exceptional! Safe, beautiful, a place we are grateful to call home

I have been very satisfied and happy to have lived here for eight years.

This is an older building that is well maintained. I like the size and brightness of the apartments. I moved here from a newer high rise that was not well maintained and had terrible maintenance service. Venue is head and shoulders the better place to live. The complex is very quiet and the neighbors all seem very considerate of ones privacy. Another great feature of Venue is its nearness to the light rail lines stations at the Museum. They are a short walk and connect you directly to downtown or the med center without a car.

Great staff. great location, great floorplan, lots of room and closet space, nicely appointed, overall great value.

Great staff, great building construction, great room layout and storage,great location.