Vantage Point Apartments

I moved in of November of 2020 and the whole process was easy but the apartments are infested with roaches. The office people are disorganized. There’s new fees every month. Save yourself and DO NOT move here!

They registered my car but then towed it anyway 30 mins away and said there is nothing they can do. The handbook says nothing about registering your car, I put my faith in them when they said they did it with me online but that's my fault for trusting my apt complex. They also essentially paid people for reviews.

I am a current resident of this complex and I have lived here for close to 5 months now. When looking at the complex it does not take a rocket scientist to see that this complex is older than others, so yes it will have some problems. I will be honest during my time here I have ran into a couple complications with my unit, but they have always been resolved as quickly as possible! When I first moved in our A/C went out and was not working, we contacted the office and Jose the complex's lead engineer had the repair done within 24-36 hours. He has always gone above and beyond for us. In my opinion the property is very lucky to have him and I greatly appreciate everything he has done for us so far! The office/heart of the complex has some of the best staff members! Lauren, Kazee and Louisa go above and beyond to ensure that the residents are happy, granted they can't make everyone happy but they do try their best. Every time I have brought something to their attention and it does not matter who I speak with in the office they always get it fixed or give me a timeline estimate as to when my problem will be resolved. This property is older as I said before but they are doing their best to make it look good and show the value of the property. Since Lauren the new property manager has taken over there has been a list of changes for the good and I look forward to see more changes through out the property here in the future! The only suggestion I have for the complex is to add a dog run for resident that have dogs. Overall, I am very happy to live in this complex!

We are having to pay the price once again on a mistake staff has made on our account. We always pay our dues on time, we have been good to our community while we have lived here and it wasn’t until recently that we have experienced annoyance after annoyance because staff has done their job incorrectly and when confronted they responded although they said one thing to us, the paperwork said another and “technically” we were informed. I find that to be completely unsettling and would steer away from looking at this property to live at. I will live the rest of our lease here uncomfortably and not knowing if they will screw us over like this anytime they make a mistake and don’t find it in themselves to make THEIR mistake right. It’s one thing to have miscommunications and minor kinks here and there but on multiple occasions they have set us up for failure. We recently transferred to a different unit and that experience was completely rough. Prior to them accepting our transfer they wanted to charge an additional deposit. When we told them we would simply look elsewhere because it wasn’t worth it to us since we’d have to do the same at a new complex and we might as well go that route they waived the deposit. We were grateful and decided to stay until the first payment for the new apartment resulted in a miscommunication between employees. We had paid rent and they were charging an additional amount plus fees etc; my husband went in to sort it out and took care of it. They did waive fees since they had make the mistake and we did not mind paying what we had to pay although they had told us a different amount just a couple days before. We just wanted to make it right. Now we are in this situation again. They told my husband one thing, that’s what we paid and now they are saying differently and this time we have to pay for their mistakes. Not until we lived here had we had any notes on our door, we never cause trouble and keep to ourselves. Why this is happening I’m not sure. The only thing we’re guilty of is not seeing the red flags right before the transfer and choosing to stay. I urge you to look elsewhere to live. A key thing as a necessity to live peacefully is knowing you have a team of staff that truly want you to live comfortably, with no hassles and utter negligence towards your living situation to deal with.

after looking at the reviews, I went to this place because of the low rates, however all of the reviews were true, they were very rude and unwilling to show me an APARTMENT on that day?.. I was unsure why the rude and unnecessary attitude