The Brooklyn @9590
9590 Forest Ln,
Dallas,
TX
75243
Today
|
Edit
Favorites
469-620-8215
-
Monthly Rent
$1,005 - $1,941
-
Bedrooms
1 - 3 bd
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Bathrooms
1 - 3 ba
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Square Feet
548 - 1,318 sq ft
The Brooklyn @9590
Favorites
The Brooklyn @ 9590 is just what you have been looking for in an apartment home with its head-turning style and extraordinary location you will be experiencing the best-kept secret in Dallas. We offer large one and two bedroom apartment homes with contemporary kitchens, spacious closets, washer/dryer connections plus a lot more. Enjoy many of our amenities like our sparkling swimming pool with a spacious sundeck, relax in the clubhouse or take your dog to enjoy their freedom in the bark park. We make living easy, but do not take our word for it come by the leasing office today and see why our residents love calling The Brooklyn@ 9590 home.
Highlights
- English and Spanish Speaking Staff
- Pool
- Walk-In Closets
- Office
- Sundeck
- Dog Park
- Gated
- Balcony
- Property Manager on Site
Pricing & Floor Plans
filter results by bedrooms
1 Bedroom, 1 Bathroom, 548 SQFT
$1,005
1 Bed
1 Bath
548 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 1121price $1,005square feet 548availibility Now
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Unit 121 W-D Con.price $1,005square feet 548availibility Now
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Unit 117price $1,005square feet 548availibility Now
1 Bedroom, 1 Bathroom, 597 SQFT
$1,030
1 Bed
1 Bath
597 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 905price $1,030square feet 597availibility Now
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Unit 105price $1,030square feet 597availibility Dec 13
1 Bedroom, 1 Bathroom, 721 SQFT
$1,128
1 Bed
1 Bath
721 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 815price $1,128square feet 721availibility Now
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Unit 423price $1,128square feet 721availibility Now
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Unit 402price $1,128square feet 721availibility Now
1 Bedroom, 1 Bathroom, 597 SQFT
$1,180
1 Bed
1 Bath
597 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1109Rprice $1,180square feet 597availibility Now
1 Bedroom, 1 Bathroom, 721 SQFT
$1,278
1 Bed
1 Bath
721 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 410Rprice $1,278square feet 721availibility Now
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Unit 1110Rprice $1,278square feet 721availibility Now
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Unit 319Rprice $1,278square feet 721availibility Now
1 Bedroom, 1 Bathroom, 855 SQFT
$1,287
1 Bed
1 Bath
855 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 915price $1,287square feet 855availibility Now
1 Bedroom, 1 Bathroom, 825 SQFT
$1,379
1 Bed
1 Bath
825 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1009Rprice $1,379square feet 825availibility Now
-
Unit 511 W-D Con.price $1,379square feet 825availibility Now
-
Unit 509Rprice $1,379square feet 825availibility Now
1 Bedroom, 1 Bathroom, 855 SQFT
$1,437
1 Bed
1 Bath
855 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 910Uprice $1,437square feet 855availibility Dec 31
1 Bedroom, 1 Bathroom, 825 SQFT
$1,234
1 Bed
1 Bath
825 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 510price $1,234square feet 825availibility Jan 31, 2026
1 Bedroom, 1 Bathroom, 548 SQFT
$1,155
1 Bed
1 Bath
548 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1104Rprice $1,155square feet 548availibility Mar 31, 2026
2 Bedroom, 2 Bathroom, 1048 SQFT
$1,530
2 Beds
2 Baths
1,048 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 212price $1,530square feet 1,048availibility Now
2 Bedroom, 2 Bathroom, 1155 SQFT
$1,665
2 Beds
2 Baths
1,155 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 606price $1,665square feet 1,155availibility Now
-
Unit 609price $1,665square feet 1,155availibility Dec 15
2 Bedroom, 2 Bathroom, 1048 SQFT
$1,680
2 Beds
2 Baths
1,048 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 209Rprice $1,680square feet 1,048availibility Now
-
Unit 201Rprice $1,680square feet 1,048availibility Now
-
Unit 210price $1,680square feet 1,048availibility Dec 15
2 Bedroom, 2 Bathroom, 1255 SQFT
$1,791
2 Beds
2 Baths
1,255 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 503price $1,791square feet 1,255availibility Now
-
Unit 1005price $1,791square feet 1,255availibility Now
-
Unit 1018price $1,791square feet 1,255availibility Now
2 Bedroom, 2 Bathroom, 1155 SQFT
$1,815
2 Beds
2 Baths
1,155 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 605price $1,815square feet 1,155availibility Now
-
Unit 603Rprice $1,815square feet 1,155availibility Now
-
Unit 611Rprice $1,815square feet 1,155availibility Now
2 Bedroom, 2 Bathroom, 1255 SQFT
$1,941
2 Beds
2 Baths
1,255 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 501Uprice $1,941square feet 1,255availibility Now
3 Bedroom, 3 Bathroom, 1318 SQFT
$1,871
3 Beds
3 Baths
1,318 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 431price $1,871square feet 1,318availibility Now
1 Bedroom, 1 Bathroom, 548 SQFT
$1,005
1 Bed
1 Bath
548 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1121price $1,005square feet 548availibility Now
-
Unit 121 W-D Con.price $1,005square feet 548availibility Now
-
Unit 117price $1,005square feet 548availibility Now
1 Bedroom, 1 Bathroom, 597 SQFT
$1,030
1 Bed
1 Bath
597 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 905price $1,030square feet 597availibility Now
-
Unit 105price $1,030square feet 597availibility Dec 13
1 Bedroom, 1 Bathroom, 721 SQFT
$1,128
1 Bed
1 Bath
721 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 815price $1,128square feet 721availibility Now
-
Unit 423price $1,128square feet 721availibility Now
-
Unit 402price $1,128square feet 721availibility Now
1 Bedroom, 1 Bathroom, 597 SQFT
$1,180
1 Bed
1 Bath
597 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1109Rprice $1,180square feet 597availibility Now
1 Bedroom, 1 Bathroom, 721 SQFT
$1,278
1 Bed
1 Bath
721 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 410Rprice $1,278square feet 721availibility Now
-
Unit 1110Rprice $1,278square feet 721availibility Now
-
Unit 319Rprice $1,278square feet 721availibility Now
1 Bedroom, 1 Bathroom, 855 SQFT
$1,287
1 Bed
1 Bath
855 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 915price $1,287square feet 855availibility Now
1 Bedroom, 1 Bathroom, 825 SQFT
$1,379
1 Bed
1 Bath
825 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1009Rprice $1,379square feet 825availibility Now
-
Unit 511 W-D Con.price $1,379square feet 825availibility Now
-
Unit 509Rprice $1,379square feet 825availibility Now
1 Bedroom, 1 Bathroom, 855 SQFT
$1,437
1 Bed
1 Bath
855 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 910Uprice $1,437square feet 855availibility Dec 31
1 Bedroom, 1 Bathroom, 825 SQFT
$1,234
1 Bed
1 Bath
825 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 510price $1,234square feet 825availibility Jan 31, 2026
1 Bedroom, 1 Bathroom, 548 SQFT
$1,155
1 Bed
1 Bath
548 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1104Rprice $1,155square feet 548availibility Mar 31, 2026
2 Bedroom, 2 Bathroom, 1048 SQFT
$1,530
2 Beds
2 Baths
1,048 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 212price $1,530square feet 1,048availibility Now
2 Bedroom, 2 Bathroom, 1155 SQFT
$1,665
2 Beds
2 Baths
1,155 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 606price $1,665square feet 1,155availibility Now
-
Unit 609price $1,665square feet 1,155availibility Dec 15
2 Bedroom, 2 Bathroom, 1048 SQFT
$1,680
2 Beds
2 Baths
1,048 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 209Rprice $1,680square feet 1,048availibility Now
-
Unit 201Rprice $1,680square feet 1,048availibility Now
-
Unit 210price $1,680square feet 1,048availibility Dec 15
2 Bedroom, 2 Bathroom, 1255 SQFT
$1,791
2 Beds
2 Baths
1,255 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 503price $1,791square feet 1,255availibility Now
-
Unit 1005price $1,791square feet 1,255availibility Now
-
Unit 1018price $1,791square feet 1,255availibility Now
2 Bedroom, 2 Bathroom, 1155 SQFT
$1,815
2 Beds
2 Baths
1,155 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 605price $1,815square feet 1,155availibility Now
-
Unit 603Rprice $1,815square feet 1,155availibility Now
-
Unit 611Rprice $1,815square feet 1,155availibility Now
2 Bedroom, 2 Bathroom, 1255 SQFT
$1,941
2 Beds
2 Baths
1,255 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 501Uprice $1,941square feet 1,255availibility Now
3 Bedroom, 3 Bathroom, 1318 SQFT
$1,871
3 Beds
3 Baths
1,318 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 431price $1,871square feet 1,318availibility Now
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details.
Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
-
One-Time Basics
-
Due at Application
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Application Fee Per ApplicantCharged per applicant.$250
-
-
Due at Move-In
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Administrative FeeCharged per unit.$0
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-
Due at Application
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Dogs
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Monthly Pet FeeMax of 2. Charged per pet.$25
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One-Time Pet FeeMax of 2. Charged per pet.$300 - $300
35 lbs. Weight LimitRestrictions:Breed Restrictions ApplyRead More Read LessComments -
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Cats
-
Monthly Pet FeeMax of 2. Charged per pet.$25
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One-Time Pet FeeMax of 2. Charged per pet.$300 - $300
35 lbs. Weight LimitRestrictions:Comments -
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Birds
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Monthly Pet FeeMax of 2. Charged per pet.$25
-
One-Time Pet FeeMax of 2. Charged per pet.$300 - $300
Restrictions: -
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Fish
-
Monthly Pet FeeMax of 2. Charged per pet.$25
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One-Time Pet FeeMax of 2. Charged per pet.$300 - $300
Restrictions: -
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Reptiles
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Monthly Pet FeeMax of 2. Charged per pet.$25
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One-Time Pet FeeMax of 2. Charged per pet.$300 - $300
Restrictions: -
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Details
Lease Options
-
6 - 12 Month Leases
-
Short term lease
Property Information
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Built in 1981
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236 units/3 stories
About The Brooklyn @9590
The Brooklyn @ 9590 is just what you have been looking for in an apartment home with its head-turning style and extraordinary location you will be experiencing the best-kept secret in Dallas. We offer large one and two bedroom apartment homes with contemporary kitchens, spacious closets, washer/dryer connections plus a lot more. Enjoy many of our amenities like our sparkling swimming pool with a spacious sundeck, relax in the clubhouse or take your dog to enjoy their freedom in the bark park. We make living easy, but do not take our word for it come by the leasing office today and see why our residents love calling The Brooklyn@ 9590 home.
The Brooklyn @9590 is an apartment community located in Dallas County and the 75243 ZIP Code. This area is served by the Richardson Independent attendance zone.
Unique Features
- Bark Park
- Spanish Speaking Staff
- Richardson County School District
- Night Patrol
Contact
Languages:
English & Spanish
Open 9am - 6pm Today
Community Amenities
Pool
Laundry Facilities
Clubhouse
Business Center
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Online Services
- Business Center
- Clubhouse
- Walk-Up
- Pool
- Gated
- Sundeck
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Walk-In Closets
Refrigerator
Disposal
Freezer
Indoor Features
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Ceiling Fans
- Smoke Free
- Cable Ready
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Kitchen
- Oven
- Refrigerator
- Freezer
Model Details
- Vinyl Flooring
- Dining Room
- Office
- Sunroom
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
Location
Get Directions
Amenities
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Online Services
- Business Center
- Clubhouse
- Walk-Up
- Gated
- Sundeck
- Dog Park
- Pool
- Bark Park
- Spanish Speaking Staff
- Richardson County School District
- Night Patrol
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Ceiling Fans
- Smoke Free
- Cable Ready
- Dishwasher
- Disposal
- Kitchen
- Oven
- Refrigerator
- Freezer
- Vinyl Flooring
- Dining Room
- Office
- Sunroom
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
Expenses
Recurring
Assigned Other Parking
$25
Bird Rent
$25
Cat Rent
$25
Dog Rent
$25
Fish Rent
$25
Reptile Rent
$25
One-Time
Bird Fee
$300
Cat Fee
$300
Dog Fee
$300
Fish Fee
$300
Reptile Fee
$300
Office Hours
469-620-8215
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Just 20 minutes northeast of Downtown Dallas, Lake Highlands is filled with sizable homes and affordable apartments for rent. Residents in this neighborhood enjoy a mostly residential community with plenty of green space as well as a short commute to Dallas. The neighborhood is bordered by Interstate 345 and 635, making it easy to commute into downtown or the rest of the Dallas area.
You can find many restaurants scattered throughout the Lake Highlands neighborhood – all within a short drive of your home. Take a ride over to Lalibela Ethiopian Restaurant & Bar for some awesome food, or give some authentic Tex-Mex cuisine a whirl at El Fenix. On sunny days, locals love to gather at Flag Pole Hill Park in the southwest corner of the district. Bring a picnic and enjoy the scenic overlook at White Rock Lake. Hiking at White Rock Creek Trail has gorgeous views, plus it has connections to other parks within the White Rock Creek Greenbelt.
Learn more about living in Lake Highlands
Education
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 6 min | 2.5 mi | |
| Drive: | 10 min | 4.4 mi | |
| Drive: | 13 min | 7.7 mi | |
| Drive: | 16 min | 8.7 mi |
The Brooklyn @9590 is within 6 minutes or 2.5 miles from Richland College. It is also near The Art Institute of Dallas and Southern Methodist University.
Schools
Public Elementary School
Grades PK-6
570 Students
Attendance Zone
Charter Elementary, Middle & High School
Grades K-12
1,123 Students
Nearby
Public Middle School
Grades 7-8
750 Students
Attendance Zone
Public High School
Grades 9-12
2,896 Students
Attendance Zone
Private Elementary School
Grades K
7 Students
Nearby
Private Elementary & Middle School
Grades PK-8
96 Students
Nearby
Private Middle & High School
Grades 8-12
23 Students
Nearby
School data provided by
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Dallas include Lbj/Skillman, located 1.7 miles from The Brooklyn @9590. The Brooklyn @9590 is near Dallas Love Field, located 15.0 miles or 23 minutes away, and Dallas-Fort Worth International, located 23.9 miles or 30 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 5 min | 1.7 mi |
|
|
Drive: | 5 min | 2.2 mi |
|
|
Drive: | 6 min | 2.4 mi |
|
|
Drive: | 6 min | 2.5 mi |
|
|
Drive: | 7 min | 3.4 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 18 min | 12.5 mi |
|
|
Drive: | 22 min | 15.8 mi |
|
|
Drive: | 22 min | 15.9 mi |
|
|
Drive: | 20 min | 16.1 mi |
|
|
Drive: | 25 min | 19.3 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
|
Drive: | 23 min | 15.0 mi |
|
Dallas-Fort Worth International
|
Drive: | 30 min | 23.9 mi |
Time and distance from The Brooklyn @9590.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Walk: | 11 min | 0.6 mi | |
| Walk: | 12 min | 0.6 mi |
The Brooklyn @9590 has 3 shopping centers within 0.6 mile, which is about a 12-minute walk. The miles and minutes will be for the farthest away property.
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Richland Park
|
Drive: | 7 min | 2.5 mi |
|
Terrace Park
|
Drive: | 8 min | 3.7 mi |
|
Berkner Park
|
Drive: | 9 min | 4.2 mi |
|
Huffhines Park
|
Drive: | 9 min | 4.6 mi |
|
Cottonwood Park
|
Drive: | 11 min | 5.1 mi |
The Brooklyn @9590 has 5 parks within 5.1 miles, including Richland Park, Terrace Park, and Berkner Park.
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 7 min | 3.0 mi | |
| Drive: | 7 min | 3.4 mi | |
| Drive: | 8 min | 3.6 mi |
The Brooklyn @9590 has 3 hospitals within 3.6 miles, the nearest is Medical City Dallas Hospital which is 3.0 miles away and a 7 minute drive.
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 34 min | 25.4 mi | |
| Drive: | 63 min | 48.0 mi |
The Brooklyn @9590 is 25.4 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
Property Ratings at The Brooklyn @9590
6/1/22
Poor management & arrogant staffs
Doesn’t rent this apartment. Rude , arrogant, unprofessional staffs & poor management , the staffs are not helpful. You will find roaches , bugs and can’t even flushed the toilets for use ,when you call or walk-in is even a waste of time because they won’t respond. They toll cars , same staffs refuse given one sticker for your car because the car is not on your name but you are living there (must the car be on your name? before moving in )I have never experienced this kind of bad treatment in my life . We regret moving in my neighbors also complained same bad behavior from their rude staff . Don’t rent
Property Manager at The Brooklyn @9590, Responded To This Review
Thank you for taking the time to share your feedback. While we appreciate the feedback, we regret to hear that you feel this way. We will be addressing the customer service matter with our team, however, we also want to clarify some community policies: Towing is enforced so that our resident’s vehicles have ample space to park and those residents have their vehicles in their names. It is correct that if the vehicle is not in a lease holder’s name that it can not be registered as a resident’s vehicle however, all other vehicles have the ability to register as visiting vehicles on the visitor parking website. Additionally, pest control is completed on a schedule, by request, and prior to move in. If there are pests that need to be remedied the request is fulfilled one day per week by the pest control contractor. Lastly, work orders are submitted and completed in the order they are received unless it is an emergency. The only other delay may be due to lack of parts availability through the suppliers. If you have any additional questions or concerns, please don't hesitate to let us know. We're here to provide the best living experience possible.
8/16/21
Horrible Living Conditions
I have lived here through 4 leases with many management changes, each one worse than the last. We pay for pest control and no one comes. We have black mold and management refuses to address it, even after verbal and written notice. Don't move here, the amenities are not worth the prices.
Property Manager at The Brooklyn @9590, Responded To This Review
Hi, Andrew. We're very disappointed you feel this way. Due to the nature of your concerns, we feel it would be best if we spoke with you directly. Please give us a call when you can so we can learn more about your experience and address these matters.
3/18/21
Zero communication from office and property management staff
I have lived in an apartment complex owned by this company for a few years. I am extremely disappointed and upset with the current office staff and the property management group. The most recent disappointment is the lack of communication for the on-site laundry centers. After the winter storm that impacted Texas (roughly 2/13/21 - 2/18/21) the on-site laundry centers were completely unusable due to water damage and other factors. There was ZERO communication to the residents about this service (most units are without W/D hookups) and when I asked a staff member in the office for an update, she just said she wasn't sure. We didn't have a single piece of communication until *after* my husband emailed the office staff on 3/11! Three weeks *after* the last of the weather cleared! The communication we received was a note on the laundry center door saying it was closed until further notice. I guess this is better than no communication but it's still not ideal for residents who rely on this service. In addition to this, we also emailed the property management group (AlphaOmega) on 2/27 and NEVER RECEIVED ANY COMMUNICATION BACK. Nothing. The employees are silent. No one seems to understand they are in hospitality and customer service while managing a residential property. In addition to this upsetting issue, we also have had to treat the massive roach problem on our own (we used to request pest control but finally stopped after never seeing someone come to our apartment). We are also missing the door to our mail slot at the mailbox area. It looked like someone tried to get into the mailboxes and several doors were pried open. Our door was almost all the way off one day and then the next day it was gone. We haven't had a mail covering on our mailbox for almost 2 weeks. Again, this was brought up and has not been addressed. No communication.
Property Manager at The Brooklyn @9590, Responded To This Review
We assure you that we take these concerns very seriously and we'd like to speak with you in hopes of addressing each that you've mentioned. Our team looks forward to improving your experience. Please give us a call at (214) 343-0308 when you are available. Thank you. - The Brooklyn at 9590 Management
6/4/19
Absolute Mess
The apartments are old and tiny. Definitely not worth half of what they charge. Should be shut down with the amount of drug dealers and tweakers who roam the complex. They will try and gouge you for more money after you move out!!!! If you are considering here DO NOT MOVE IN. There are gunshots and mugging happening all the time.
8/14/18
Change of management was a downgrade in quality
This apartment complex used to be Snug Harbor. While it wasn't perfect, it was definitely a livable space. Citygate took over management about three months ago and it's been nothing but problems. We have two gates. Neither have worked at all (they're just left open all the time) since Citygate took over. The "dog park" is nothing but a dirt patch at this point. The sprinklers no longer function in it, so all the grass has died. The swimming pool has been open for roughly 2 weeks out of the last 3 months. This is summer time we're talking about. The appliances are extremely old. There used to be a security company that would patrol the complex on a regular basis, but Citygate either changed vendors and didn't tell any of the tenants, or they got rid of them entirely. Trash used to be regularly picked up, but it looks as though that's gone away as well. Diapers, fast food bags, and bottles/beer cans are sporadically thrown throughout the parking spaces. I had an emergency maintenance request yesterday. The landscapers evidently hit a rock while mowing when I was at work, and it hit my glass patio door, shattering it. I come home from work at night, and since I'm on the ground floor, I immediately call their "emergency" request line to get it fixed and followed up three more times that night. No one called. I called at 7pm. Not a single response. I had to go down to the office at 9:00am this morning only to find they were closed for a meeting, finally letting out at 9:15. Severely agitated, I spoke with the young lady at the office, explaining I needed it to be fixed so I could go to work. 10 minutes was the estimate I was given, when in reality, it was 40. To make it up to me, a poorly worded email was sent to me offering an apology and a 25 dollar gift card so I could "buy lunch." My door was broken by a contractor of the company, I had to deal with having a WIDE OPEN door for 15-18 hours, and had to put up with a false emergency request line. 25 dollar gift card? Nope. I've lived here for three years now. I strongly regret renewing my lease. I advise anyone considering moving into this particular area to shop around and do research. The management in these lower income areas are absolutely the worst I've seen unless they're a smaller company.
Property Manager at The Brooklyn @9590, Responded To This Review
We would like to extend our sincerest apologies concerning all the issues that you have had to deal. Being the new owners and management team we pride ourselves in maintaining the highest quality standards for our residents but it seems as if we have let you down. So, we hope you will give us the opportunity to discuss the issues further. You can reach out to us by phone at (214) 974-4406 or by email at brooklynmgr@citygatepg.com. Thank you, we look forward to hearing from you.
1/6/18
One of the Best Apartment Communties I've lived in
My experience at Snug Harbor Apartments has been nothing but the best. I've been living here for well over 5 years now. Eric the property manger is extremely professional. The office personnel staff Tasha in Jaunea are very professional and courteous. The property is kept clean at all times. The maintenance crew are quick and polite on repairs. The community here at Snug Harbor is quite I have not had any problems. Just renewed my least for another year I wish they had a 15 month lease.
Property Manager at The Brooklyn @9590, Responded To This Review
Thank you for your amazing review and 5-star rating and for renewing your lease. If you need anything please do not hesitate to stop by the leasing office to meet the new management team that is now onsite since the property was recently purchased.
9/26/15
One of the best.
I’ve lived in the Snug Harbor for about 6 months, I love it, the office staff are friendly and more than helpful, maintenance is fast and efficient, I have lived in several apartment complexes in several states (even was manager of a couple) and I have to say this is one of the best, the first thing that struck me when we moved in was how clean the apartment was, the light fixtures are beautiful, the appliances in the kitchen were so clean they almost looked new, the exterior is also kept very clean with no trash anywhere, they just repaved the parking lot, not just any damage but the whole lot, and we have a doggy park which my little dog loves and I can let her off the leash, it’s very quiet and I feel really safe here, it is gated and as my husband works nights and also may be deployed in the near future that is very important to me. The rents are more than reasonable for what you get here, I honestly would recommend Snug Harbor to anyone.
Property Manager at The Brooklyn @9590, Responded To This Review
Wow thank you for your amazing review we greatly appreciate the acknowledgment. Have a great day!
8/4/15
One of the better slums I've lived in
Snug Harbor is a large complex with a nautical theme; the red,yellow and blue exterior definitely sets it apart from the other surrounding apartment communities. There's plenty of free parking; the units are well maintained on the outside; and the leasing office looks like a boat dock. Security is excellent! If you happen to get home late and the leasing people forget to tell you that you have to have a gate pass, you will NOT get in - but then, anybody trying to rip you off after dark won't either. Also, the neighbors are friendly and helpful; they will offer to let you use their bathroom because they know it'll be days before maintenance shows up and has yours working again. Our building has resident patrol cats that keep watch over the property and chase the dumpster rats away. If you have to live on the cheap until the government starts sending your check again, this is the place to be.
Property Manager at The Brooklyn @9590, Responded To This Review
Thank you for sharing about your living experience in our community back in 2015. If there is anything that you need today please stop by the leasing office.
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Does The Brooklyn @9590 have in-unit laundry?
While The Brooklyn @9590 does not provide in‑unit laundry, on‑site laundry facilities are available for shared resident use.
What utilities are included in rent at The Brooklyn @9590?
Utilities are not included in rent. Residents should plan to set up and pay for all services separately.
Which floor plans are available, and what are the price ranges?
The Brooklyn @9590 has one to three-bedrooms with rent ranges from $1,005/mo. to $1,941/mo.
Is The Brooklyn @9590 pet-friendly?
Yes, The Brooklyn @9590 welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.
How much income do I need to rent at The Brooklyn @9590?
A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $1,005 for a one-bedroom, you would need to earn about $36,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.
Does The Brooklyn @9590 have move-in specials?
The Brooklyn @9590 is offering Specials for eligible applicants, with rental rates starting at $1,005.
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