Now that summer is behind us, it’s time to get back to business! In preparation for this busy and jam-packed season, we’ve added some of the most exciting new features and enhancements to Rental Tools yet! Thanks to feedback from thousands of dedicated landlords and property managers, we’ve also made numerous UX improvements to take managing your rental business to the next level.

Enough with the suspense — let’s get to the main event! Here’s a look at updates available today on Apartments.com:

Message Leads and Renters Directly

Say goodbye to juggling phone calls and emails — our new messaging feature makes communicating with renters easier than ever! Now, you can receive and reply to leads, send application invites, and chat with current renters directly on Apartments.com.

Inbox allows for filtering messages by read status, favorites, and even message type (lead, applicant, or resident)! Plus, you can easily archive and delete conversations to keep things clutter-free. Streamline your communication and manage everything in one place today!

Offer Renters Peace of Mind with Built-In Renters Insurance

Ask any seasoned landlord, and they’ll say that renters insurance is a worthwhile investment. But as we all know, getting renters to actually purchase coverage can be a challenge. That’s why we’ve partnered with premier global protection provider, Assurant, to simplify renters insurance for both you and your tenants.

Now, tenants can get renters insurance directly through Apartments.com, eliminating the extra steps needed to outsource coverage. For landlords, this makes it easier to enforce renters insurance requirements, acquire proof of coverage, and gain peace of mind throughout your tenant’s occupancy. Learn more about Renters Insurance through Apartments.com to see how it can benefit you and your tenants today!

Get Paid Faster with Express Pay

Delayed rent payments are a thing of the past. Now, you can experience quick and seamless transactions with Express Pay on Apartments.com. Most payments are expressed, streamlining rent collection for landlords everywhere!

One of the best parts about Express Pay is that it does all the heavy lifting for you. Express Pay automatically identifies low-risk ACH rent payments and processes them faster, depositing payments into your account a day earlier than usual. Not to mention, it’s completely free! Learn more about getting paid faster and enjoy a future of faster, hassle-free transactions!

Enhance Listings with Matterport 3D Tours

Want to take your online listing to the next level? Now you can with an immersive Matterport 3D Tour! Available now for Premium listings, Matterport 3D tours provide a full 360 ° view of your property. This unmatched viewing experience allows interested renters to virtually walk through your property, getting a true sense of the space without ever setting foot inside.

How do you create a Matterport 3D tour, you ask? It’s easy – no professional equipment required! All you need is a smartphone or tablet and just a few minutes to capture your space. See our comprehensive step-by-step guide to get started and have your 3D tour up and running in no time.

Upgrade Canadian Listings with Premium

This one’s for the ambitious landlords of the north! Canadian listings are now eligible for our Premium packages, which offer more exposure, high-quality leads, and interactive media to help you fill vacancies faster.

Want to showcase your listing on all websites across the Apartments.com network? Or maybe you’re interested in creating one of those 3D tours we just discussed. All those dreams can become a reality when you upgrade your Canadian listing and go Premium! Learn more about Premium Listings and discover all the benefits it has to offer today!

Did You Know?

Before you go, we want to remind you of a few ways we support your property management needs. Here are some benefits of listing with Apartments.com:

  • We send your renter rent reminders for you, so you can relax knowing that we keep your renter informed.
  • We mask your real phone number with a call-tracking number so that your number isn't publicly exposed (Learn more).
  • You can view your listing directly from your properties dashboard. Just click on the [...] submenu on your listing and select ”View Listing” for the listing’s link.

In Case You Missed It…

While the year isn’t over yet, we wanted to look back and reflect on some of our biggest platform updates over the past few months.

We kicked off the year with exciting new features like room-for-rent listings and easier access to criminal reports. Thanks to your feedback, we’ve also made major improvements to the site, including faster loading times and enhanced search functionality. Check out our highlights from last quarter to catch up on these new, innovative developments.

And remember, the year’s not over yet! Stay tuned for more as we wrap up 2025 and prepare for an even better 2026!

A professional headshot image of Emma Robinson.

Emma Robinson

Hi, I’m Emma! I’m a seasoned marketing professional with over three years of content writing experience. Over the course of my career, I’ve written for various industry pioneers in the real estate space. This experience has qualified me to educate Apartments.com’s audience on how to succeed as a landlord, property manager, or property owner in competitive rental markets.