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  • Primary Photo - Elle at the Medical Center
  • Leasing Office - Elle at the Medical Center
    Clubhouse - Elle at the Medical Center
  • Clubhouse - Elle at the Medical Center
    Clubhouse - Elle at the Medical Center
Contact This Property

Tour Options: In-Person, Self-Guided Self-Guided Tours Available This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.

Language: English and Spanish

Open 9am - 6pm Today

View All Hours Office Hours Monday & Tuesday, 9am - 6pm Wednesday, 10am - 6pm Thursday, 9am - 6pm Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, 1pm - 5pm

Elle at the Medical Center media gallery Unit
call 281-941-6970
Floor Plan View Body
Texas Harris County Houston Medical Center South Elle at the Medical Center

Elle at the Medical Center

8181 El Mundo St, Houston, TX 77054 Property Website

3.8 (4 reviews)

Property Rating

3.8
Good
Out of 5

3.8 Blended Score

See all 4 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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281-941-6970
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  • Monthly Rent

    $1,389 - $6,112

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    1,015 - 1,467 sq ft

Elle at the Medical Center
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Move-in Special

It's a SCARY GREAT DEAL! Settle in and Tune in! Enjoy a Free 55-inch Smart TV and One Month Free on Select Homes If You Move in Before October 31st! *Restrictions Apply. Contact Leasing for Details.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
A1 $1,675 – $4,593
1 Bed 1 Bath 1,015 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2503
    price $1,675
    square feet 1,015
    availibility Oct 22
B3 $1,389 – $4,807
2 Beds 2 Baths 1,241 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1402
    price $1,389
    square feet 1,241
    availibility Now
  • Unit 3302
    price $1,510
    square feet 1,241
    availibility Now
  • Unit 1202
    price $1,625
    square feet 1,241
    availibility Now
  • Unit 3702
    price $2,850
    square feet 1,241
    availibility Oct 22
  • Unit 1602
    price $1,540
    square feet 1,241
    availibility Oct 28
  • Unit 1302
    price $1,641
    square feet 1,241
    availibility Dec 15

B6 $1,464 – $3,985
2 Beds 2 Baths 1,323 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2204
    price $1,464
    square feet 1,323
    availibility Now
  • Unit 1204
    price $1,699
    square feet 1,323
    availibility Now
  • Unit 1404
    price $1,595
    square feet 1,323
    availibility Oct 23
  • Unit 0404
    price $1,570
    square feet 1,323
    availibility Dec 7

B4 $1,515 – $4,666
2 Beds 2 Baths 1,267 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3102
    price $2,850
    square feet 1,267
    availibility Now
  • Unit 2102
    price $1,515
    square feet 1,267
    availibility Oct 30
B5 $1,795 – $3,891
2 Beds 2 Baths 1,267 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1005
    price $1,860
    square feet 1,267
    availibility Now
  • Unit 3405
    price $1,795
    square feet 1,267
    availibility Oct 23
  • Unit 2805
    price $1,813
    square feet 1,267
    availibility Oct 30
B2 $1,745 – $3,663
2 Beds 2 Baths 1,218 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3101
    price $1,745
    square feet 1,218
    availibility Oct 22
B1 $1,779 – $3,678
2 Beds 2 Baths 1,192 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1701
    price $1,779
    square feet 1,192
    availibility Oct 27
C1 $1,810 – $6,112
3 Beds 2 Baths 1,467 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0206
    price $1,810
    square feet 1,467
    availibility Now
  • Unit 3906
    price $1,842
    square feet 1,467
    availibility Now
  • Unit 1506
    price $2,113
    square feet 1,467
    availibility Now
  • Unit 0606
    price $1,973
    square feet 1,467
    availibility Nov 1

A1 $1,675 – $4,593
1 Bed 1 Bath 1,015 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2503
    price $1,675
    square feet 1,015
    availibility Oct 22
B3 $1,389 – $4,807
2 Beds 2 Baths 1,241 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1402
    price $1,389
    square feet 1,241
    availibility Now
  • Unit 3302
    price $1,510
    square feet 1,241
    availibility Now
  • Unit 1202
    price $1,625
    square feet 1,241
    availibility Now
  • Unit 3702
    price $2,850
    square feet 1,241
    availibility Oct 22
  • Unit 1602
    price $1,540
    square feet 1,241
    availibility Oct 28
  • Unit 1302
    price $1,641
    square feet 1,241
    availibility Dec 15

B6 $1,464 – $3,985
2 Beds 2 Baths 1,323 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2204
    price $1,464
    square feet 1,323
    availibility Now
  • Unit 1204
    price $1,699
    square feet 1,323
    availibility Now
  • Unit 1404
    price $1,595
    square feet 1,323
    availibility Oct 23
  • Unit 0404
    price $1,570
    square feet 1,323
    availibility Dec 7

B4 $1,515 – $4,666
2 Beds 2 Baths 1,267 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3102
    price $2,850
    square feet 1,267
    availibility Now
  • Unit 2102
    price $1,515
    square feet 1,267
    availibility Oct 30
B5 $1,795 – $3,891
2 Beds 2 Baths 1,267 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1005
    price $1,860
    square feet 1,267
    availibility Now
  • Unit 3405
    price $1,795
    square feet 1,267
    availibility Oct 23
  • Unit 2805
    price $1,813
    square feet 1,267
    availibility Oct 30
B2 $1,745 – $3,663
2 Beds 2 Baths 1,218 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3101
    price $1,745
    square feet 1,218
    availibility Oct 22
B1 $1,779 – $3,678
2 Beds 2 Baths 1,192 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1701
    price $1,779
    square feet 1,192
    availibility Oct 27
C1 $1,810 – $6,112
3 Beds 2 Baths 1,467 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0206
    price $1,810
    square feet 1,467
    availibility Now
  • Unit 3906
    price $1,842
    square feet 1,467
    availibility Now
  • Unit 1506
    price $2,113
    square feet 1,467
    availibility Now
  • Unit 0606
    price $1,973
    square feet 1,467
    availibility Nov 1

* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        $60
    • Due at Move-In
      • Administrative Fee
        $125
      • Deposit
        0.00
  • Dogs
      Restrictions:
      None
      Read MoreRead Less
      Comments
      | Restrictions: None
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    • Cats
        Restrictions:
        None
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        Comments
        | Restrictions: None
        Read MoreRead Less
      • Garage Lot
        Each home comes with a detached or attached garage.
      • Other
        Please call for more information.

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Property Information

      • Built in 1995
      • 212 units/2 stories
      • Furnished Units Available

      Matterport 3D Tours

      Clubhouse
      1/5

      About Elle at the Medical Center

      Welcome to Elle at the Medical Center, where luxury meets convenience in the Medical Center area of Houston, TX. Our one-, two-, and three-bedroom apartment homes boast large open-concept floor plans, expansive windows, and upscale features like soaking tubs and custom cabinetry. With amenities such as a fully equipped fitness center and resort-style swimming pool with stunning waterfalls, living at Elle at the Medical Center provides luxury in a location convenient to work, outdoor activity, and city life.

      Elle at the Medical Center is an apartment community located in Harris County and the 77054 ZIP Code. This area is served by the Houston Independent attendance zone.

      Unique Features

      • Furnished Corporate Suites
      • 24-Hour State-of-the-Art Fitness Center
      • Bedroom Carpeting
      • Eight Floorplans with Large Square Footage
      • Stunning Bathroom Vanities
      • Landscaped Walking Paths
      • Oversized Garden Tubs
      • Private Balcony/Patio
      • 1, 2, and 3 Bedroom Apartment Homes
      • Attached and Detached Garages*
      • Custom Pendant Lighting
      • Fireplaces*
      • Prewired for Alarms
      • Convenient WiFi Access in Common Areas
      • Elegant Resident Activity Center
      • Washer and Dryer Included
      • Huge Walk-In Closets
      • Lagoon-Style Pool with Waterfalls
      • Lush Tropical Landscaping
      • Rentable Covered Parking
      • Coffee Bar
      • Engineered Wood Flooring
      • Limited Availability On Corporate Units
      • Mirrored Wardrobe Closets
      • Private Fenced Yards*
      • Remote Controlled Access Gates
      • Soaring Cathedral Ceilings and Crown Molding
      • Stainless Appliances* and Granite Countertops
      • Texas Medical Center Shuttle Service

      Contact

      View Property Website
      Languages: English & Spanish
      Open 9am - 6pm Today
      • Monday & Tuesday, 9am - 6pm
      • Wednesday, 10am - 6pm
      • Thursday, 9am - 6pm
      • Friday, 10am - 6pm
      • Saturday, 10am - 5pm
      • Sunday, 1pm - 5pm
      Property Management Company Logo

      Self-Guided Tours Available

      This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.

      Community Amenities

      Pool

      Fitness Center

      Furnished Units Available

      Clubhouse

      Controlled Access

      Grill

      Gated

      24 Hour Access

      Property Services

      • Package Service
      • Wi-Fi
      • Controlled Access
      • Maintenance on site
      • Property Manager on Site
      • 24 Hour Access
      • Furnished Units Available
      • Trash Pickup - Door to Door
      • Renters Insurance Program
      • Online Services
      • Planned Social Activities

      Shared Community

      • Clubhouse
      • Lounge
      • Multi Use Room
      • Corporate Suites
      • Walk-Up

      Fitness & Recreation

      • Fitness Center
      • Sauna
      • Pool
      • Walking/Biking Trails

      Outdoor Features

      • Gated
      • Cabana
      • Courtyard
      • Grill
      • Picnic Area
      • Dog Park

      Apartment Features

      Washer/Dryer

      Air Conditioning

      Dishwasher

      High Speed Internet Access

      Hardwood Floors

      Walk-In Closets

      Granite Countertops

      Yard

      Highlights

      • High Speed Internet Access
      • Wi-Fi
      • Washer/Dryer
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Double Vanities
      • Tub/Shower
      • Fireplace
      • Handrails
      • Framed Mirrors
      • Wheelchair Accessible (Rooms)

      Kitchen Features & Appliances

      • Dishwasher
      • Disposal
      • Ice Maker
      • Granite Countertops
      • Stainless Steel Appliances
      • Pantry
      • Eat-in Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Freezer

      Model Details

      • Hardwood Floors
      • Carpet
      • Tile Floors
      • Vinyl Flooring
      • Dining Room
      • Family Room
      • Office
      • Den
      • Built-In Bookshelves
      • Crown Molding
      • Vaulted Ceiling
      • Views
      • Walk-In Closets
      • Linen Closet
      • Furnished
      • Window Coverings
      • Balcony
      • Patio
      • Yard
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Package Service
      • Wi-Fi
      • Controlled Access
      • Maintenance on site
      • Property Manager on Site
      • 24 Hour Access
      • Furnished Units Available
      • Trash Pickup - Door to Door
      • Renters Insurance Program
      • Online Services
      • Planned Social Activities
      • Clubhouse
      • Lounge
      • Multi Use Room
      • Corporate Suites
      • Walk-Up
      • Gated
      • Cabana
      • Courtyard
      • Grill
      • Picnic Area
      • Dog Park
      • Fitness Center
      • Sauna
      • Pool
      • Walking/Biking Trails
      • Furnished Corporate Suites
      • 24-Hour State-of-the-Art Fitness Center
      • Bedroom Carpeting
      • Eight Floorplans with Large Square Footage
      • Stunning Bathroom Vanities
      • Landscaped Walking Paths
      • Oversized Garden Tubs
      • Private Balcony/Patio
      • 1, 2, and 3 Bedroom Apartment Homes
      • Attached and Detached Garages*
      • Custom Pendant Lighting
      • Fireplaces*
      • Prewired for Alarms
      • Convenient WiFi Access in Common Areas
      • Elegant Resident Activity Center
      • Washer and Dryer Included
      • Huge Walk-In Closets
      • Lagoon-Style Pool with Waterfalls
      • Lush Tropical Landscaping
      • Rentable Covered Parking
      • Coffee Bar
      • Engineered Wood Flooring
      • Limited Availability On Corporate Units
      • Mirrored Wardrobe Closets
      • Private Fenced Yards*
      • Remote Controlled Access Gates
      • Soaring Cathedral Ceilings and Crown Molding
      • Stainless Appliances* and Granite Countertops
      • Texas Medical Center Shuttle Service
      • High Speed Internet Access
      • Wi-Fi
      • Washer/Dryer
      • Air Conditioning
      • Heating
      • Ceiling Fans
      • Cable Ready
      • Double Vanities
      • Tub/Shower
      • Fireplace
      • Handrails
      • Framed Mirrors
      • Wheelchair Accessible (Rooms)
      • Dishwasher
      • Disposal
      • Ice Maker
      • Granite Countertops
      • Stainless Steel Appliances
      • Pantry
      • Eat-in Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Freezer
      • Hardwood Floors
      • Carpet
      • Tile Floors
      • Vinyl Flooring
      • Dining Room
      • Family Room
      • Office
      • Den
      • Built-In Bookshelves
      • Crown Molding
      • Vaulted Ceiling
      • Views
      • Walk-In Closets
      • Linen Closet
      • Furnished
      • Window Coverings
      • Balcony
      • Patio
      • Yard
      Office Hours
      Monday 9am - 6pm
      Tuesday 9am - 6pm
      Wednesday 10am - 6pm
      Thursday 9am - 6pm
      Friday 10am - 6pm
      Saturday 10am - 5pm
      Sunday 1pm - 5pm
      281-941-6970
      Neighborhood

      As its name implies, Medical Center South is located directly south of the Texas Medical Center, which is home to Houston’s major healthcare facilities and medical schools. The neighborhood is also locally known as the Astrodome since the Houston Astrodome dominated the neighborhood. NRG Arena, NRG Stadium, and NRG Center are also located in the neighborhood so living here will give you easy access to rodeos, football games, concerts, and more. Although the area was initially created for the Astrodome, it has since changed drastically. Along with medical facilities, Medical Center South is laden with restaurants, stores, and an abundance of housing options. Rental options include large single-family houses, luxury condos, and modern apartments and townhomes. Attracting even more renters, Medical Center South is also convenient to Downtown Houston, Midtown, and Hermann Park.

      Learn more about living in Medical Center South 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      UT Health Houston
      Drive: 6 min 3.1 mi
      Baylor College of Medicine
      Drive: 7 min 3.2 mi
      Texas Southern University
      Drive: 8 min 4.6 mi
      Rice University
      Drive: 11 min 5.0 mi
      Elle at the Medical Center is within 6 minutes or 3.1 miles from UT Health Houston. It is also near Baylor College of Medicine and Texas Southern University.
      Schools
      • Public Schools
      • Private Schools
      Whidby Elementary School
      Public Elementary School
      Grades PK-5
      394 Students
      Attendance Zone
      Cullen Middle
      Public Middle School
      Grades 6-8
      324 Students
      Attendance Zone
      Yates High School
      Public High School
      Grades 9-12
      851 Students
      Attendance Zone
      Beresford School
      Private Elementary, Middle & High School
      Grades PK, 1, 4 & 7-12
      Nearby
      East Sunnyside Bible Academy
      Private Elementary, Middle & High School
      Grades PK-11
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation

      Transportation options available in Houston include Reliant Park, located 1.7 miles from Elle at the Medical Center. Elle at the Medical Center is near William P Hobby, located 10.9 miles or 23 minutes away, and George Bush Intcntl/Houston, located 24.3 miles or 33 minutes away.

      Transit / Subway Distance
      Transit / Subway Distance
      Reliant Park
      Drive: 3 min 1.7 mi
      Fannin South
      Drive: 4 min 1.7 mi
      Smith Lands
      Drive: 4 min 2.4 mi
      Dryden/Tmc Stn Sb
      Drive: 6 min 3.4 mi
      Tmc Transit Center
      Drive: 7 min 3.7 mi
      Commuter Rail Distance
      Commuter Rail Distance
      Houston
      Drive: 12 min 7.1 mi
      Airports Distance
      Airports Distance
      William P Hobby
      Drive: 23 min 10.9 mi
      George Bush Intcntl/Houston
      Drive: 33 min 24.3 mi
      Car-Dependent
      25
      Walk Score®
      Out of 100
      This area is considered a car-dependent area and most errands will require a car.
      Some Transit
      37
      Transit Score®
      Out of 100
      You'll likely want a car when living in this area since it has few transit options.
      Somewhat Bikeable
      48
      Bike Score®
      Out of 100
      You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from Elle at the Medical Center.

      Shopping Centers Distance
      Shopping Centers Distance
      Holly Knight Shopping Center
      Drive: 3 min 1.2 mi
      OST Plaza
      Drive: 3 min 1.7 mi
      Southland Shopping Center
      Drive: 4 min 2.1 mi
      Elle at the Medical Center has 3 shopping centers within 2.1 miles, which is about a 4-minute drive. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Houston Zoo
      Drive: 6 min 3.0 mi
      Hermann Park
      Drive: 7 min 3.2 mi
      Houston Maritime Museum
      Drive: 6 min 3.5 mi
      Cockrell Butterfly Center
      Drive: 7 min 3.9 mi
      Lowrey Arboretum
      Drive: 10 min 3.9 mi
      Elle at the Medical Center has 5 parks within 3.9 miles, including Houston Zoo, Hermann Park, and Houston Maritime Museum.
      Hospitals Distance
      Hospitals Distance
      Harris Health System
      Walk: 7 min 0.4 mi
      Sun Behavioral Houston
      Drive: 4 min 2.1 mi
      Woman's Hospital of Texas
      Drive: 5 min 2.5 mi
      Elle at the Medical Center has 3 hospitals within 2.5 miles, the nearest is Harris Health System which is 0.4 mile away and a 7 minute walk.
      Military Bases Distance
      Military Bases Distance
      Lyndon B Johnson Space Center
      Drive: 38 min 25.3 mi
      Pelican Spit Military Reservation
      Drive: 66 min 50.9 mi
      Elle at the Medical Center is 25.3 miles from Lyndon B Johnson Space Center, and is convenient to other military bases, including Pelican Spit Military Reservation.
       
       

      Property Ratings at Elle at the Medical Center

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      3.8
      Good
      Out of 5

      3.8 Blended Score

      4 Renter Reviews

      Share details of your own experience with this property

      Sort By
       
      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      10/5/22
      READ BEFORE MOVING HERE!! THESE ARE PROBLEMS YOU WILL HAVE DURING YOUR LEASE.!!!!!!

      I have been living here for 2 years and I really liked it in the beginning. Then I think they change administration or something, but it has been decreasing security, and maintenance, it takes forever for to something be repaired and has to be called that way they can come. The maintenance people are really nice. I understand is not their fault because I have noticed that they do not have the number of people that they used to have. The gate is always broken and takes forever for them to fix it. as an example right now the gate has been broken for more than a month and the management is not doing anything extra to have extra security in the place. I got robbed last night and I am sure is because anyone can access the complex because the security guy never stop the car to access it or is not at the gate. when I came here I remember where two security guys and they were 24/7 now they only have one guy and only at night. which does not make sense to have one. Because, while the guy is doing his round, no one is in front. My building is sinking and so far I haven't heard anything from anyone, plus they have a really bad problem with pests. I have a lot of roaches and I have reported and they do not mind. to put the cherry on top they have raised my rent for an amount that shocks anyone without improving anything in the complex.

      8/6/20
      Huge roach issue, bad customer service

      All they care about is collecting your money and they do a GREAT job. Management is horrible. Rent goes up every month. Appliances always stop working. Cats jump and scratch cars. Theft. Anything bad you can think of, you’ll experience it here.

      8/4/18
      From my experience 08/2018

      The security is very poor, 5 thefts were happened yesterday. The management staff do not know how to treat the customers, they are very harsh. Also the manager always outside unlike the system always down if you need any information or inquiries. Today, they cut the water for more than 2 hours without any notice. The apartment inside is very good and the decoration is very fancy, also the room space is big. I will not recommend it for someone want to stay in a good apartment with quiet environment.

      Property Manager at Elle at the Medical Center, Responded To This Review

      Good afternoon & thank you for taking the time to provide your feedback. We are so sorry to see this 1* review, and want you to know that we are constantly using feedback like yours to improve our offering of services. If you have any additional information on the events described above, we would certainly love to learn more -please give us a call in the office. Regarding the water issue, we do apologize for the inconvenience. This was a City of Houston water line issue & unfortunately, our entire block was affected. We did post a notice on ActiveBuilding to attempt to warn residents of the stoppage. If there is anything else we can do for you, please give us a call or email FeedbackSolutions@JMGrealty.com. Thank you.

      12/5/17
      Disrespectful

      I've lived at this complex going on 6 months now and haven't had any issues until today when it came time to pay my rent. The Elle recently decided to stop accepting money orders. Personal checks and cashiers checks are now the only accepted methods of payment. I work and go to school, both full time. I haven't had an opportunity to have checks made and there's no establishment open that I can have a cashier's check made today, since it's now Sunday the 3rd. I left for work Friday morning before their office opened and didn't leave until after it was already closed. Same situation Saturday, but with school. When I called today to get the total with utilities I also asked the leasing consultant Shawn Williams for alternative methods in which I could pay my rent, since I can no longer run down the street to Kroger or a gas station for a money order. He basically said (I'm paraphrasing here), "Personal and cashiers checks are the only options to pay your rent. I have no idea where you can get either of those made on a Sunday. If your rent isn't in the drop box tomorrow morning there will be a $75 late fee added." I pay for school out of pocket. I don't have disposable income to spend on an excessive and ridiculous fee on top of my rent. One of the main reasons I chose this complex was because I knew money orders would be accepted, and since I can't just pay it online that option was the next most convenient one. The leasing consultant Shawn had no remorse or compassion or helpful suggestion. When I began trying to explain all of this to him he repeatedly cut me off, talked over me, and then refused to contact his supervisor before HANGING UP ON ME. I worked in the multi-family housing industry for three years. Customer service is so imperative when dealing with someone's home. And to my knowledge the property manager role is generally a 24/7 on call role regarding issues of this nature (I can recall several instances where I contacted mine while leasing alone on a Sunday). I feel incredibly disrespected by this person and intend to file a complaint on him with his immediate supervisor, as well as with the corporate office first thing tomorrow morning.

      Property Manager at Elle at the Medical Center, Responded To This Review

      Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Elle at The Medical Center FeedbackSolutions@JMGrealty.com

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      Elle at the Medical Center Photos

      • Elle at the Medical Center

      • Clubhouse

      • Leasing Office

      • Clubhouse

      • Clubhouse

      • Clubhouse

      Models

      • 1 Bedroom

      • 2 Bedrooms

      • 2 Bedrooms

      • 2 Bedrooms

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      Frequently Asked Questions
      Which floor plans are available, and what are the price ranges?

      Elle at the Medical Center has one to three bedrooms with rent ranges from $1,389/mo. to $6,112/mo.

      Can I see a model or tour Elle at the Medical Center?

      You can take a virtual tour of Elle at the Medical Center on Apartments.com.

      What neighborhood is the property located in?

      Elle at the Medical Center is in Medical Center South in the city of Houston. Here you’ll find three shopping centers within 2.1 miles of the property. Five parks are within 3.9 miles, including Houston Zoo, Hermann Park, and Houston Maritime Museum.

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      8181 El Mundo St

      Houston, TX 77054

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