Preserve At Copperleaf

We have lived here for 3 years. Cortland was absolutely amazing... These new owners, Preserve, are terrible. We have not had a working dishwasher since 6/30. The break caused us to have some flooding, and now our apartment stinks. We are concerned of mold, which is a safety concern. Just washing dishes in the sink can leak water into the carpet. My husband has gone to the office multiple times (cause you can't reach anyone by phone), even showed pictures. No follow up calls and they closed all our tickets in the portal. We were told by the temp maintenance worker (they only have 1 full timer for the complex), that no one had put in an order for our dishwasher to be replaced or anything. When I confronted the office, they sent them back over to "identify" the issue and have not heard a word since then. We can't wait for our lease to be up so we can leave now. I don't recommend moving here.

The pool has been locked up and completely green for over a month. IN ADDITION. The management either don’t know anything about anything or tell you whatever to get you out of the office as fast as possible. When you set time aside to stop at the office to ask questions about rent, late fees, maintenance, trash, etc. you will find out on your own that it is untrue or misleading. You will be left with a feeling of distrust and disappointment

I’m here at this community almost 14 years, The location is ideal, ease of access to many famous stores,hospitals and good schools in the area.

Great place to live, great amenities, great apartment. Everyone in the community is super friendly. The staff is amazing and maintenance team is top. Several times I needed a maintenance (AC, lights, windows) and every time the maintenance team did a great job helping me.

I've been at Cortland Copperleaf for almost a year now, and I have to say, it has been one of the best apartment living experiences I've had. The maintenance team is attentive and responsive. When my AC was out, I called the emergency maintenance line (it 9PM) and the maintenance team called back and arrived to look at the issue, all within an hour. All my maintenance requests have been resolved same day, with no issues. On top of that, the office staff has been nothing but helpful, friendly, and accommodating. In my opinion, Management/Office Staff and the Maintenance team can make or break the living experience at an apartment and the team here is TOP NOTCH!

Friendly staff and quiet community. I’ve lived here for 4 years and have never had any issues

I moved here around 3 or 4 weeks ago. So far, my experience as a tenant has been very nice. The employees here go above and beyond to help you. The amenities are very clean and modern. The gym, pool, barbeque area all look magnificent. They are very fast when responding to maintenance requests.

I recently relocated here a couple of weeks ago and I must say, my experience has been nothing short of amazing. The apartment offers a clean & peaceful environment that's perfect for unwinding after a long day. The customer service provided has been outstanding, with attentive staff members who go above and beyond to ensure residents' needs are met promptly and efficiently. Moreover, the amenities provided by the apartment are top-notch, enhancing the overall living experience. From well-maintained fitness facilities to inviting communal spaces, every aspect contributes to a comfortable and enjoyable lifestyle. In summary, I wholeheartedly give this apartment complex a perfect 10 out of 10 rating.

He vivido aqui por mas de 2 años y es un lugar increible, el personal siempre atento a lo que necesitas, nos encanto este lugar por su policitca de no fumar, lo cual es excelente, ya que estas libre de olores de fumadores, las instalaciones y amenidades son de lo mejor, una piscina super bonita, y con diferentes profundidades para todos, GYM muy bien equipado, sala de correos que garantiza tu paquetes esten seguros, todo se controla por una App, lo cual es genial. Sin duda espero seguir viviendo aqui por varios años mas, porque aqui lo tenemos todo.

I really love living at Cortland Copperleaf, the apartment is great, quiet community, excellent amenities.

Wonderful living environment with very friendly and helpful staff members

Property management staff have been great since day one with a great welcoming attitude. All of our questions were answered during our application process, and after moving in. Special thank you to Elizabeth and Natalie for making our moving process into this nice complex as pleasant as it could be.

Just signed a lease here and I worked with Elizabeth. She was very helpful and accommodating with the move in process. It’s a great property and look forward to my time here. I highly recommend Cortland Copperleaf and be sure to ask for Elizabeth.

Phenomenal!!! I’ve lived on site for 2 years and seen a phenomenal improvement. Keep up the outstanding customer care! We thank you??

This is the best experience I’ve ever had with an apartment complex! I was attended swiftly and information was as clear as could be. Natalia is the best!! She made the process of completing the application and moving in so easy for us. The area in which the apartments are located is beyond my expectations along with the amenities. If you’re considering this apartment complex I highly recommend it!

This complex was everything me and my husband were looking for! The units are beautiful and spacious, and the grounds are very well kept. Our dogs also love it here, there’s a dog park and lots of grassy areas. Natalia made the moving process so easy, she was there to answer all of my questions before and after we moved in, I truly can’t thank her enough!

I have been living at Copperleaf for 3 months now and I love it! The leasing staff is great! Maintenance comes same day if not first thing in the morning . Very safe community and friendly neighbors.

The interiors are tasteful and no compromise in quality. Good service as well

Tengo poco de vivir aquí y me encanta vivir aquí. Son amables en la oficina y todo esta limpio y buen ambiente en el lugar estoy feliz de haber elegido estos condominios como mi nuevo hogar.

I love this community, apartments are very well maintenance and whenever I have issues, the Cortland tema is there to help me.

The pool is well maintained the gym has great equipment and I can appreciate the maintenance teams quick turnaround time when I need minor issues fixed in my apt. Thank you Elizabeth for showing these apts.

The community is very well kept, pool area is nice and relaxing.

Very nice place, clean, friendly neighbors and great location.

Remarkable property that is well maintained. Knowledgeable & courteous staff that solve problems quickly. Overall a great experience so far.

Really enjoying the gym, pool and grilling at the pool! Neighbors are cool and friendly.

While rent rates for surrounding communities are increasing under the guise of "inflation," Cortland Copperleaf is one community that has kept their rates at a reasonable amount. I had been at my previous apartment complex for 3 years and 2 months. Had I renewed for another term, my base rent rate would have increased by 16% since signing my first lease. Keep in mind, this is the base rent only, so not including the additional fees, which also increased significantly. With Cortland Copperleaf, what you pay for is what you get, which is exactly how it should be. The previous community kept adding "amenities" that they argued are in high demand, but I truly found that hard to believe. Cortland's front of "no frills, no BS" service makes it a reasonable community without all the necessary gimmicks.

Gym is great, pool is nice, enjoying cooking out at the grill. Close to freeway and local restaurants.

Copperleaf had been great so far, really enjoying the community. Staff is very friendly and helpful. Maintenance is quick to respond to my request, they are friendly as well. The pool is beautiful, gym is nice and my neighbors are friendly.

Cortland Copperleaf has been the best place for my family & I, we really enjoy it here!

Cortland Copperleaf is perfect place to call home!

Copperleaf has been everything I was looking for! Awesome staff, very nice and helpful!

Great service and great staff! This experience has been everything I hoped for! Looking forward to friends and family moving as well!

My experience at Cortland copperleaf has been phenomenal. They have always been attentive and addressed any questions I’ve had. The service team has also addressed my service requests in a timely manner. This community definitely feels like home!

Perfect place for me and my family, really enjoying all the amenities Copperleaf has to offer!

Copperleaf is very nice, well kept & clean! Friendly staff, maintenance is great!

The property is very well maintained. Facilities are clean and well equipped. We absolutely love hanging out around the pool on the weekends.

My family and I have lived at Copperleaf since 2021, we have enjoyed our stay. Kids have made a lot of friends and our little pup loves the dog park. We plan on renewing our lease in June. Staff has been very helpful and maintenance is great.

Being new to Houston and my new surroundings, everything has fallen into place. I am really enjoying my new home at Copperleaf. The staff made my move in process very easy, everything was ready to go when I arrived. I am looking forward to enjoying the pool, gym and getting to know my neighbors.

Great place to live with friendly maintenance and office staff. My wife and I have enjoyed living here since day one, the amenities are great, office staff is very personable and maintenance is always on top of their stuff! I will definitely be renewing my lease here.

Great place to make a home for singles or family. I have made some great memories with my family we love the large spacious kitchen and island. We love to cook as a family. The pool is our social area splash and cook out.

I think everyone one should move here. I love it here.

Beautiful property, friendly and responsive staff, timely communication. I'd certainly recommend!

Pros- Grounds are well kept, pretty safe, nice amenities available, and nicely updated units. Cons- Apartments are loud, you can hear every move any neighbor makes. Air conditioners hardly help, be prepared for a high electricity bill. Overall decent property, best for price in the area.

Friend leasing agents and community team. My concerns are always addressed as soon as possible. The community is beautiful, especially the pool, and I love how easy it is to find parking by my building. Love Cortland Copperleaf so much!

Great upgrades and leasing staff. Big improvement from the last time we lived here.

It’s been nearly a year and Heather and Mgbore always make my stay here a pleasure. I travel quite a bit and I’m always confident that when I return, everything is safe and sound.

During my time here at Cortland Copperleaf, it has been an overall pleasant experience. Team members have been a pleasure to work with, during my search and as a resident.

Always appreciate the wonderful level of attention received by apartment management and maintenance team.

The units at Cortland Copperleaf are very spacious and up to date on appliances. The office staff is very helpful and knowledgeable. Lots of amenities also

The Cortland Copperleaf is an amazing place to live. Good community, the staff is really helpful and all amenities are really good.