Avaya Steeplechase

This place is not worth the prices, the staff is extremely unprofessional, and the buildings are infested with Roaches!!!!!

Its nice for a first apartment but my only problem was how much I was paying for the condition of the apartment as well as the roach problem. They were scheduled for November of 2019 and no one came until 6 months later. And barely sprayed so the roaches are running rampant. Maintenance has gotten way better. Front office is nice but if youre struggling they do not do payment plans!! So fair warning for anyone that has a hardship (since it comes at random) there is no leniency. Also they make you pay for valet trash mandatory as well as the public dumpster waste of money. Lots of extra fees for no reason. Just be warned but if you dont mind that then its a nice community to live in. Also shared water bill.

This place is way too expensive for the lack of security and its so called "gym". I was robbed at gunpoint and had my car stolen from me and my brothers car was broken into. The gate is 90% broken and left open for any one to come in and out at any time. They have "security" about 1 week per month maybe... Its not a very safe place. The "gym" is tiny and half of the dumbbells are missing so its basically just treadmills and one machine. The washroom is dirty and the dryers don't work properly.. If you have any other options dont rent here.

I had the misfortune of stumbling across this complex and thought that it would be a decent place to live because it was pretty cheap and the model unit I was shown looked really nice. I picked a unit, signed paperwork, and paid for everything I was required to pay for. When I walked into the unit I noticed that it was a little dirty. Then I noticed that the soap shelf for the shower was sitting on the bathroom counter instead of on the wall of the shower and found a small pile of trash left in the closet. Let management know and they got it taken care of pretty quickly. Upon a more thorough inspection I noticed a lot of other issues. The biggest concerns were three different areas that had obvious signs of water damage that were either ignored or badly covered up. There was also a hole in the sidewall of one of the cabinets in the kitchen, dead bugs in a few different places, an outside light fixture that was missing it's covering, excess caulking that was just painted over instead of being removed, flashing at the bottom of the kitchen cabinets that was just leaning against the cabinet instead of being adhered to the cabinet, damage to the countertops in the kitchen, what looked like water damage or rot to the bottoms of one side of the kitchen cabinets and to the bottom of the tub in the bathroom, the bar for towels in the bathroom had a screw that was loose in the drywall and looked like it might fall at any time, the door to the bathroom needed to be replaced as it appeared to be water damaged at the bottom, and just generally dirty/not cleaned well. I took pictures of everything that looked like it might be problematic and took those pictures to the leasing agent who passed them on to the manager. Manager agreed that it was not acceptable and promised to repair all these issues. After repairs were supposed to have been completed I went to walk through the apartment and noticed that a fire extinguisher was left in my sink, the apartment was even dirtier than before, there was still a hole in the sidewall of the kitchen cabinet, the towel bar was not fixed, only one of the possible water damage spots had been fixed (painted over, but most likely not fixed), they had replaced the floorboards under the kitchen sink but didn't paint them, and hadn't replaced the covering for the outdoor light fixture. I also noticed that the wall in the kitchen was spongy to the touch which indicates water damage or rot in the wall.

I had the pleasure of going on a tour with Erwin the property manager . He was so polite and patient i NEVER can decide on the things i want and he helped me choose a great unit in my budget with Black appliances inside i love it and i love how patient he was with me in helping me out to find my new place called home THANK YOU LANDINGS AT STEEPLECHASE YOU GUYS ROCK !

The mainly resson I like this place is because everything is close to it, Kroger,heb, mc donals, autozone, etc. Also i can always find a close Parkin spot to my apartment!

This place is by far the worst you will ever deal with on many levels, this place is not coming together. First thing you will notice is you will have to PAY extra to park there as if high rent is not enough, and like my daughter even if you pay to have this sticker on your car they will call and have your car towed costing you over 200.00 if they do not like you , apparently they do not like getting repair orders for their dilapidated property. My daughter put in a work order and she gets her car towed in the middle of the night. This is not the first time these horrible office employees dealt a dirty hand to my daughter, right after she moved in she was accused of having extra pets and they insisted she pay a fine or more deposits, she only has ONE pet and she has secured the pet deposit with them when she move in. They are relentless in their efforts to cause trouble with a paying renter. I will be referring this matter to my lawyer for the expenses that they caused her, and for harassing her. Meanwhile we are looking for more suitable apartments that are professional and have some sense of how to run a complex without the unnecessary attitude and malicious doings. They have disrupted my daughters Job, and finances for the last time, Its obvious to me they have erased previous reviews , the past few years are missing except for last positive reviews from last two months { probably their own } , their deliberately trying to hide their inability to manage the property by deleting reviews , they can erase this one but I am a fast writer and plane to post my opinion as many places as it takes until they understand they need to Fix this property not act like a bunch of derelict employees.

So my ratings are based on the past month or so, the property has gotten much better! I’ve been at the property for a year and will be transferring to a larger apartment and newly renovated thanks to Symira and Tracie! Tracie has really been on my side and have blessed me and my family so much! The property is still coming together, and I’m very greatful for the great changes! The new maintenance team is great so far! Of course the complex isn’t perfect, I mean what complex is? Just a tad bit more critiquing and we will definitely be there! I would suggest the gate system is fixed, and we residents received the defaulted gate code for times that we have guest over. Mr Erwin the new manager seems to be cool as well, no bad vibes when in conversation with him, which is awesome! Although it did take a bit of transitioning to get the property to where we are now, it was very helpful!

DO NOT MOVE TO THIS PLACE!!! They lie to you when it comes to monthly charges, at the begging they try to get you in and once you've signed everything then come all these charges and hidden fees! Over priced and the place is CRAP!! Since day one I moved in there was a leak on my ceiling a big yellow stain that for a whole year I kept requesting them to fix it and paint it and they never did . They're toilets do not flush properly all the poop comes back hours later. The vents smell like a sewage and it comes through the AC vents . I'm so glad I moved out such a stressful place and the parking is terrible not assigned and you have to drive around to hunt for spots! The whole yard smells like dog poop! There is piles and piles everywhere!

To access the 24 hour gym, you will need to PURCHASE a key, same clubhouse no changes, rent too high for old property, the windows and doors shake if the neighbor closes their door too hard, too many too name. Never seen a playground

This place is expensive for the type of unit they offer. Been living here for 2 years. Rent was "ok" but they been already since i here by two different property owners. Is something wrong or what? By the price they want 1 bedroom u easily can rent something better for the same price in better conditions. I work late and cant visit the office for some request. Always left voice mails and they never call back. Bad administration and some people at the office look very unprofessional. Thank You.

Everything is calm and quiet. Neighboors seem to stay to themselves. Everything in the complex is within reasonable reach. And the grounds are well maintained. The office staff seem friendly and non invasive. The only thing I can say has me worried is maintenance request. I havent recieved confirmation any of my were received, and have heard no response, and i submitted them a week ago. I think ill give it another week before I go in and ask whats going on.