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Total Monthly Price
$2,385 - $12,518
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
507 - 1,419 sq ft
The Sur, situated in the coveted Crystal City Shops area of Arlington, VA, provides an exceptional living experience with its top-notch location. Residents love being minutes away from DCA airport, suiting the needs of frequent travelers. The modern and spacious apartments are complemented by friendly, professional staff who contribute to a welcoming community atmosphere. Animal lovers will delight in the pet-friendly environment, featuring a dedicated pet spa for their furry companions. The abundance of nearby parks, schools, and restaurants enhances convenience for an active lifestyle. With premier amenities like a rooftop terrace and an Airstream coffee station, The Sur offers a vibrant and engaging living environment.
Highlights
- Pet Washing Station
- Gated
- Balcony
Pricing & Floor Plans
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Unit 0522price $2,385square feet 785availibility Now
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Unit 0322price $2,487square feet 785availibility Jan 9
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Unit 1006price $2,472square feet 746availibility Now
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Unit 0813price $2,502square feet 754availibility Now
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Unit 1113price $2,627square feet 754availibility Now
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Unit 1122price $2,538square feet 771availibility Now
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Unit 1028price Call for Rentsquare feet 750availibility Jan 11
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Unit 0429price $2,452square feet 755availibility Feb 7
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Unit 1225price $2,632square feet 750availibility Mar 4
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Unit 0718price $2,582square feet 778availibility Feb 13
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Unit 0918price $2,632square feet 778availibility Feb 27
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Unit 0618price $2,557square feet 778availibility Mar 5
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Unit 0208price $2,968square feet 899availibility Feb 22
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Unit 1023price $2,547square feet 752availibility Mar 4
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Unit 0924price $3,003square feet 886availibility Mar 6
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Unit 0621price $3,198square feet 1,108availibility Now
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Unit 0711price $3,242square feet 1,128availibility Now
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Unit 0811price $3,265square feet 1,128availibility Now
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Unit 0211price $3,285square feet 1,195availibility Now
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Unit 0229price $3,318square feet 1,156availibility Now
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Unit 0333price $3,511square feet 1,156availibility Jan 16
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Unit 0205price $3,404square feet 1,321availibility Now
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Unit 0603price $3,401square feet 1,095availibility Jan 26
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Unit 0403price $3,446square feet 1,167availibility Feb 13
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Unit 0607price $3,486square feet 1,225availibility Feb 14
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Unit 0210price $3,431square feet 1,202availibility Feb 28
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Unit 0715price $3,366square feet 1,109availibility Mar 8
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Unit 1030price $3,736square feet 1,334availibility Mar 8
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Unit 0827price $3,376square feet 1,099availibility Apr 7
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Unit 0612price $4,391square feet 1,407availibility Jan 23
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Unit 0522price $2,385square feet 785availibility Now
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Unit 0322price $2,487square feet 785availibility Jan 9
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Unit 1006price $2,472square feet 746availibility Now
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Unit 0813price $2,502square feet 754availibility Now
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Unit 1113price $2,627square feet 754availibility Now
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Unit 1122price $2,538square feet 771availibility Now
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Unit 1028price Call for Rentsquare feet 750availibility Jan 11
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Unit 0429price $2,452square feet 755availibility Feb 7
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Unit 1225price $2,632square feet 750availibility Mar 4
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Unit 0718price $2,582square feet 778availibility Feb 13
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Unit 0918price $2,632square feet 778availibility Feb 27
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Unit 0618price $2,557square feet 778availibility Mar 5
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Unit 0208price $2,968square feet 899availibility Feb 22
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Unit 1023price $2,547square feet 752availibility Mar 4
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Unit 0924price $3,003square feet 886availibility Mar 6
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Unit 0621price $3,198square feet 1,108availibility Now
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Unit 0711price $3,242square feet 1,128availibility Now
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Unit 0811price $3,265square feet 1,128availibility Now
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Unit 0211price $3,285square feet 1,195availibility Now
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Unit 0229price $3,318square feet 1,156availibility Now
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Unit 0333price $3,511square feet 1,156availibility Jan 16
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Unit 0205price $3,404square feet 1,321availibility Now
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Unit 0603price $3,401square feet 1,095availibility Jan 26
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Unit 0403price $3,446square feet 1,167availibility Feb 13
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Unit 0607price $3,486square feet 1,225availibility Feb 14
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Unit 0210price $3,431square feet 1,202availibility Feb 28
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Unit 0715price $3,366square feet 1,109availibility Mar 8
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Unit 1030price $3,736square feet 1,334availibility Mar 8
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Unit 0827price $3,376square feet 1,099availibility Apr 7
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Unit 0612price $4,391square feet 1,407availibility Jan 23
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
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Utilities & Essentials
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Trash Services - HaulingAmount for shared trash/waste services. Charged per unit.$10 / mo
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Package ServicesAmount for package services. Charged per unit.$17 / mo
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Utility - Billing Administrative FeeAmount to manage utility services billing. Charged per unit.$5.78 / mo
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Common Area - GasUsage-Based (Utilities).Shared amount for common area gas usage. Charged per unit.Varies
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Utility - ElectricUsage-Based (Utilities).Amount for provision and consumption of electricity. Charged per unit.Varies
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Utility - Variable Refrigerant FlowUsage-Based (Utilities).Amount for energy to power Variable Refrigerant Flow System used to cool the building and/or rental home. Charged per unit.Varies
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Utility - Water/SewerUsage-Based (Utilities).Amount for provision and/or consumption of water and sewer services Charged per unit.Varies
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Renters Liability Insurance - Third PartyAmount for renters liability insurance obtained through resident's provider of choice. Charged per leaseholder. Payable to 3rd PartyVaries
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Utility - Stormwater/DrainageUsage-Based (Utilities).Amount for provision of storm water services. Charged per unit.Varies
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One-Time Basics
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Due at Application
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Application FeeAmount to process application, initiate screening, and take a rental home off the market. Charged per applicant.$50
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Due at Move-In
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Utility - New Account FeeAmount to establish utility services. Charged per unit.$15
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Community Amenity FeeAmount for community amenity use and services. Charged per unit.$500
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Security Deposit (Refundable)Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. Charged per unit.$750
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Due at Move-Out
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Utility - Final Bill FeeAmount billed to calculate final utility statement. Charged per unit.$15
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Due at Application
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Dogs
Restrictions:Pit bulls (American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Terrier, and American Bulldog), German Shepherds, Akitas, Rottweilers, Boxers, Doberman Pinschers, Mastiff Breed, Malamutes, Cane Corso, Husky, Chow Chow, Any Wolf Hybrid, Great DanesRead More Read LessComments
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Cats
Restrictions:Comments
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Pet Fees
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Pet FeeMax of 2. Amount to facilitate authorized pet move-in. Charged per pet.$500
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Pet RentMax of 2. Monthly amount for authorized pet. Charged per pet.$50 / mo
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Garage Lot
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Parking FeeMax of 1. Amount for garage parking space/services. May be subject to availability. Charged per rentable item.$150 / mo
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Parking
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Parking FeeMax of 2. Amount for parking space/services. May be subject to availability. Charged per rentable item.$250 / mo
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Other Parking Fees
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Parking - ReservedMax of 1. Amount for reserved parking space/services. May be subject to availability. Charged per rentable item.$350 / mo
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Storage Unit
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Storage FeeMax of 1. Amount for usage of optional storage space. May be subject to availability. Charged per rentable item.$250 - $700 / mo
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Renters Liability/Content - Property ProgramAmount to participate in the property Renters Liability Program. Charged per unit.$14.50 / mo
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Renters Liability Only - Non-ComplianceAmount for not maintaining required Renters Liability Policy. Charged per unit.$10.75 / occurrence
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Common Area/Clubhouse RentalAmount to rent a shared common area space, including clubhouse. May be subject to availability. Charged per unit.$100 / hour
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Cable TV and Internet ServicesAmount for cable and internet services in rental home. Charged per unit. Payable to 3rd PartyVaries
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Intra-Community Transfer FeeAmount due when transferring to another rental unit within community. Charged per unit.$1,000 / occurrence
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Lease Violation - TrashAmount for violation of waste-related community policies. Charged per unit.$25 / occurrence
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Returned Payment Fee (NSF)Amount for returned payment. Charged per unit.$50 / occurrence
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Late FeeAmount for paying after rent due date; per terms of lease. Charged per unit.10% of base rent / occurrence
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Lease Buy OutAmount agreed upon by resident to terminate lease early and satisfy lease terms; additional conditions apply. Charged per unit.200% of base rent / occurrence
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Late Move-Out FeeAmount for moving out later (holdover) than scheduled; excludes rent and other charges. Charged per unit.150% of base rent / day
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Utility - Vacant Cost RecoveryUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy. Charged per unit.Varies
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Access Device - ReplacementAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes. Charged per device.$100 / occurrence
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Resident Change FeeAmount to process a change in leaseholder during lease term. Charged per unit.$350 / occurrence
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Utility - Vacant Processing FeeAmount for failing to transfer utilities into resident name. Charged per unit.$50 / occurrence
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Reletting FeeMarketing fee related to early lease termination; excludes rent and other charges. Charged per unit.100% of base rent / occurrence
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Insufficient Move-Out Notice FeeAmount for not providing notice to move-out as required by lease. Charged per unit.200% of base rent / occurrence
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Lease ViolationAmount for violation of community policies and/or per lease terms. Charged per unit.Varies
Property Fee Disclaimer: Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pet breed and other pet restrictions apply. Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Details
Lease Options
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3 - 15 Month Leases
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Short term lease
Property Information
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Built in 2020
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360 units/12 stories
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LEED certified Gold
Matterport 3D Tours
Select a unit to view pricing & availability
About The Sur
The Sur, situated in the coveted Crystal City Shops area of Arlington, VA, provides an exceptional living experience with its top-notch location. Residents love being minutes away from DCA airport, suiting the needs of frequent travelers. The modern and spacious apartments are complemented by friendly, professional staff who contribute to a welcoming community atmosphere. Animal lovers will delight in the pet-friendly environment, featuring a dedicated pet spa for their furry companions. The abundance of nearby parks, schools, and restaurants enhances convenience for an active lifestyle. With premier amenities like a rooftop terrace and an Airstream coffee station, The Sur offers a vibrant and engaging living environment.
The Sur is an apartment community located in Arlington County and the 22202 ZIP Code. This area is served by the Arlington County Public Schools attendance zone.
Unique Features
- Electronic Thermostat
- Airbnb-friendly. Hosting part-time allowed
- Recycled Quartz Countertops
- Extra Storage
- Large Closets
- Outdoor Kitchen
- 24/7 On-site, self-serve marketplace
- Airsteam Coffee Station
- Kitchen Islands in Select Homes
- Green Building
- Hardwood Style Flooring
- Rooftop Terrace
- Car Charging Stations
- Roller Window Shades
- Rooftop Water Feature
- Conference Room
- Balconies in Select Homes
- Bar Cabinet In Select Homes
- Efficient Appliances
- Package Management with Fetch
- Zen Meditation Garden
Community Amenities
Fitness Center
Concierge
Gated
Conference Rooms
- Concierge
- Pet Washing Station
- EV Charging
- Public Transportation
- Conference Rooms
- Fitness Center
- Gated
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Refrigerator
- Washer/Dryer
- Air Conditioning
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Refrigerator
- Quartz Countertops
- Balcony
- Concierge
- Pet Washing Station
- EV Charging
- Public Transportation
- Conference Rooms
- Gated
- Fitness Center
- Electronic Thermostat
- Airbnb-friendly. Hosting part-time allowed
- Recycled Quartz Countertops
- Extra Storage
- Large Closets
- Outdoor Kitchen
- 24/7 On-site, self-serve marketplace
- Airsteam Coffee Station
- Kitchen Islands in Select Homes
- Green Building
- Hardwood Style Flooring
- Rooftop Terrace
- Car Charging Stations
- Roller Window Shades
- Rooftop Water Feature
- Conference Room
- Balconies in Select Homes
- Bar Cabinet In Select Homes
- Efficient Appliances
- Package Management with Fetch
- Zen Meditation Garden
- Washer/Dryer
- Air Conditioning
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Refrigerator
- Quartz Countertops
- Balcony
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 12pm - 5pm |
Directly across the Potomac River from Washington, D.C., Arlington is less a suburb than an extension of the nation’s capital. It’s the home of the Pentagon, Arlington National Cemetery, and Ronald Reagan Washington National Airport, with a number of waterfront parks offering beautiful views across the river to the National Mall.
The community provides a wide range of living options, from apartments, townhomes, and duplexes to condos and houses. A major reason for Arlington’s popularity is that there is so much to do. Washington may be packed with monuments, museums, and other sightseeing landmarks, but Arlington holds the advantage when it comes to the more day-to-day shopping, dining, entertainment, and nightlife.
You’ll have several options for getting around town or into D.C., whether you choose to drive, take the Metro, or ride your bike — Arlington has earned a silver rating from the League of American Bicyclists.
Learn more about living in Arlington| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 9 min | 4.6 mi | |
| Drive: | 9 min | 5.3 mi | |
| Drive: | 10 min | 5.6 mi | |
| Drive: | 11 min | 5.9 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2026. All rights reserved.
Transportation options available in Arlington include Potomac Yard/Vt, Yellow/Blue Line Track 2 Platform, located 1.1 miles from The Sur. The Sur is near Ronald Reagan Washington Ntl, located 1.5 miles or 4 minutes away, and Washington Dulles International, located 29.0 miles or 46 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Walk: | 20 min | 1.1 mi | |
|
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Drive: | 3 min | 1.2 mi |
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Drive: | 3 min | 1.4 mi |
| Drive: | 4 min | 1.5 mi | |
| Drive: | 5 min | 2.1 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
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Drive: | 3 min | 1.2 mi |
|
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Drive: | 9 min | 3.2 mi |
|
|
Drive: | 9 min | 3.2 mi |
|
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Drive: | 7 min | 4.0 mi |
|
|
Drive: | 7 min | 4.0 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Ronald Reagan Washington Ntl
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Drive: | 4 min | 1.5 mi |
|
Washington Dulles International
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Drive: | 46 min | 29.0 mi |
Time and distance from The Sur.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 4 min | 0.2 mi | |
| Walk: | 13 min | 0.7 mi | |
| Drive: | 3 min | 1.5 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Four Mile Run Park
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Walk: | 14 min | 0.8 mi |
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Shirlington Park
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Drive: | 6 min | 3.1 mi |
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Douglas Park
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Drive: | 7 min | 3.1 mi |
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Tuckahoe Park
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Drive: | 9 min | 3.9 mi |
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Franklin Delano Roosevelt Memorial
|
Drive: | 9 min | 4.4 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 10 min | 5.0 mi | |
| Drive: | 10 min | 5.0 mi | |
| Drive: | 13 min | 7.7 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 8 min | 4.4 mi | |
| Drive: | 16 min | 8.0 mi |
Property Ratings at The Sur
Solve the Gym Weight lifting problem, if not, I have no choice but to let other people know about my suffering while living here.
Property Manager at The Sur, Responded To This Review
Thank you for sharing your feedback. Our fitness center is designed to accommodate a variety of workout styles, including strength training and free-weight use, during designated hours. We do ask all residents to be mindful of proper gym etiquette and safety guidelines while using the space and will be sure to send reminders. If you need anything else, please let us know!
Living at the Sur has been enjoyable. Management and maintenance team both are friendly, efficient and provide prompt and professional service. Many amenities and activities. Highly recommend!
Property Manager at The Sur, Responded To This Review
Thank you for the 5 star review! We are thrilled to hear you have had such a pleasant experience here at The Sur. I hope you have a wonderful rest of your week!
The Sur has been for my family an outstanding place to live at. The cleanliness, the response and care from management and concierge desk are fabulous. The whole management team has always friendly and helpful. We love it in here! If I do not mention any other nuisances is because they do not exist.
Property Manager at The Sur, Responded To This Review
We're thrilled to hear that you and your family have enjoy living at The Sur. It’s our goal to provide a clean, welcoming, and supportive community, and we’re so glad that our team has made a positive impact. Your feedback means the world to us—thank you for sharing! Andrew Cordner | Sr. Community Manager
El edificio es muy limpio y moderno, cuenta con todas las amenidades necesarias, muy amables todos los administradores y la comunidad es muy amigable.
Property Manager at The Sur, Responded To This Review
Hello, Thank you so much for your review of The Sur. We're so happy to hear that you've had such a wonderful experience and look forward to seeing you again soon. Have a great day! Andrew Cordner | Sr. Community Manager
Thank you so much for all your quick response, everything was great and solved!!!
Property Manager at The Sur, Responded To This Review
As always, we're happy to help! Glad to hear you had a 5-Star experience at The Sur. Please don't hesitate to reach out if you need anything else!
A great facility with a friendly and competent staff that includes the leadership, facility staff and maintenance personnel. The occupants are a friendly group of diverse people enjoying each other and our homes. Iris & Bob C
Property Manager at The Sur, Responded To This Review
Thank you, Iris and Bob, for your wonderful review! We're so happy to hear that you've had such a positive experience with our team at The SUR! Our residents are the best part of our community, so if there’s anything we can do to continue making your experience enjoyable, please don’t hesitate to reach out! Have a great day! Andrew Cordner | Sr. Community Manager
This is a great community with great views and amazing staff. I am glad I chose to live here.
Property Manager at The Sur, Responded To This Review
Hi, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Living at The SUR has been wonderful and convenient for my work/life balance. If I had a chance to do it again, I would! The beauty of the building coupled with the management team brings a sense of cohesiveness.
Property Manager at The Sur, Responded To This Review
Thank you so much! We're thrilled to hear that living at The SUR has been such a positive experience. We strive to create a cohesive and enjoyable living environment, and it's wonderful to know we've succeeded in doing so—thanks again for your kind words! - Andrew Cordner | Sr. Community Manager
The views are just as beautiful as the building! Management and maintenance are great!
Property Manager at The Sur, Responded To This Review
Thank you! We're delighted you had such a fantastic experience at The Sur! Andrew Cordner | Sr. Community Manager
Excelente lugar THE SUR Para disfrutar tu vida. Seguro, Sano y de respeto mutuo entre quienes habitan aquí.
Property Manager at The Sur, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at The Sur. We're happy we could meet your expectations!
The Sur is a nice community to live. The atmosphere is welcoming and the residents are friendly. The location is on the South end of Arlington and close to Alexandria. You can walk to a mini market and Target & Total Wine is two stop lights away.
Property Manager at The Sur, Responded To This Review
Hello, Thank you for sharing your experience! It's great to hear that you've enjoyed the atmosphere created at The Sur. Don't hesitate to reach out if there is anything you need from our office. Have a great weekend! Andrew Cordner | Sr. Community Manager
Living at The Sur has been an exceptional experience that I highly recommend to anyone. This modern and beautifully designed apartment building offers state-of-the-art facilities and an attentive, helpful, and competent support team. For professionals working in Arlington, Pentagon, Washington D.C., or Alexandria, The Sur offers an unbeatable location. Whether you're commuting by car, public transport, or even scooter, this location seamlessly connects you to the entire city. The convenience doesn’t stop there; numerous supermarkets, shops, and commercial centers are just a stone’s throw away. After nearly two years of residing here, I am returning to my home country, but I can confidently say these have been the best years filled with the greatest experiences. I invite everyone to discover The Sur and enjoy this wonderful living experience as I did.
Property Manager at The Sur, Responded To This Review
Thank you for the glowing recommendation for The Sur! Your experience truly highlights the exceptional living environment we strive to create at our community. Wishing you all the best with your move! We hope to welcome you back to The Sur in the future. Andrew Cordner | Sr. Community Manager
Come live at the Sur! Great people and management!! The community is amazing and the views are beautiful.
Property Manager at The Sur, Responded To This Review
Hello, Our team works hard to create a fun and welcoming environment, so it's wonderful to hear that you've had this type of experience. The views never fail to impress either! We're grateful to have you as part of our community. If there's anything we can do to make your experience even better, please don't hesitate to let us know. Andrew Cordner | Sr. Community Manager
El servicio de mantenimiento es de calidad, oportuno y confiable.
Property Manager at The Sur, Responded To This Review
Hello, We're happy to hear that you've received wonderful service here with us at The Sur. As always, we're happy to help! Have a great day! Andrew Cordner | Sr. Community Manager
The SUR truly embodies the saying “there’s no place like home” especially after a long day.
Property Manager at The Sur, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Excelente ubicación, tranquilidad, facilidades de servicios primordiales, limpieza y orden
Property Manager at The Sur, Responded To This Review
Hello, Thank you so much for your positive comments about The Sur! Have a wonderful day! - Andrew Cordner | Sr. Community Manager
Beautiful apartments, quality appliances and upgrades, great amenities and location. Professional staff, maintenance staff is amazing. My apartment and several others have a very bad odor coming from toilets. Something about poor air pressure in the building. Awful. Not all units but quite a few
Property Manager at The Sur, Responded To This Review
Thank you so much for taking the time to let us know how we're doing! I'm glad you've had a positive experience with our team, but I'm disappointed to hear that you are having trouble with odors in your apartment. Please call us today at 703.272.2727 so we can get this resolved right away. You can also reach me directly at thesurmgr@greystar.com. Andrew Cordner | Sr. Community Manager
Very happy with our move here! No complaints that haven’t been resolved within the two months we’ve lived here.
Property Manager at The Sur, Responded To This Review
We are so happy YOU chose to live with us at The Sur! We are lucky to have such an awesome staff, and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency.
The sur has very good apartments and is a great place to live. Highly recommended.
Property Manager at The Sur, Responded To This Review
Thank you for sharing your experience! We greatly appreciate the recommendation.
In my opinion they don't care about handicapped parking. They only want to do the bare minimum. They are constantly taken and keep people looking for spaces that are not there. The manager stated that it would be too hard to convert them back once they expand a few spots. One excuse after another. The elevators are down more than they are up it seems. Entrance doors are constantly broke allowing anyone in or out as they feel like it. The garage door has been broke for about 6 months. Almost everytime someone moves out, the electric gets shut off stopping the air conditioning in multile apartments from working, for us its happened 3 times in the last month. We were hoping the new management company would make things better.. that has not been the case at all.. beautiful place but check things out before you move in.
Property Manager at The Sur, Responded To This Review
Hi Tony, we appreciate your concern on wanting to add more handicapped parking spaces. That is not a correct statement on what was said about converting them back. What was shared was that we are noting your request and that it is not as simple to convert a current space into a handicap by simply painting it blue as you suggested. We appreciate you sharing your ideas on how we can quickly make these changes but we do need to make sure we are following all city and county guidelines. We do have handicapped spaces on all 3 levels of our garage and are compliant with the county guidelines for the number and location of these spaces.
Close to everything but not in the mix for a respite at home. Spacious interiors and crafted amenities make living here a great experience.
Property Manager at The Sur, Responded To This Review
Thank you for sharing your feedback and are glad to hear you have had a great experience living here!
Excelente lugar…. Te exigen que cumplas con las reglas de la Comunidad.
Property Manager at The Sur, Responded To This Review
Thank you very much for the great review. We really appreciate you being a resident here.
Es muy caro para los servicios que ofrece, el tratamiento de la basura no es bueno, los ductos están deshabilitados y el acceso a los contenedores cerrado con llave, no se puede entrar y la basura en el suelo ha provocado muchas ratas
Property Manager at The Sur, Responded To This Review
Thank you for sharing your feedback. Please contact us at thesur@greystar.com so we can discuss this with you.
I have lived at the Sur for almost 2 and a half years. I was satisfied with Van Metre management company. So far in the three months working with Greystar, I am not satisfied. They are full of excuses. In my opinion as a resident, I would seriously consider another apartment complex, before renting at the Sur.
Property Manager at The Sur, Responded To This Review
Thank you for sharing your concerns. We hoped after spending time and explaining everything we are working through as the new management you'd have an understanding of our plan to better the community. If you feel these were excuses we sincerely apologize and hope you will reach out to us for clarification. Since arriving in December we have already addressed many of the concerns you brought to us and will continue to work to make more improvements.
Overall, I love this apartment. Great staff, super friendly, great amenities, beautiful aesthetics. I'm having a great experience so far.
Property Manager at The Sur, Responded To This Review
We are so happy to hear you love your apartment! Thank you for sharing your experience and being a great part of our community.
En The Sur puedes vivir con la comodidad y lujo de una residencia además de contar con una excelente area de amenidades. La distribución de los departamentos fueron pensados para facilitar la vida del residente, en cuanto a acabados en baños, estancias, area de lavado, cocina y baños experiencias agradables con la calidad que se requieren, son más que funcionables, con todo alcance de tus necesidades. Si se quiere hacer una muy agradable estancia opto por The The Sur como un excelente lugar de vida. 624 Apt.
Property Manager at The Sur, Responded To This Review
Gracias por tomarse el tiempo de compartir su experiencia
The marijuana scent in the building has become unbearable. It is frequently extends from the hallways into the elevators, lobby, and parking garage. I have heard that multiple floors are having the same issue. The smell is frequently strong enough in our unit that we have to open all of windows (even in heat, humidity, and cold) to get some relief - this happens multiple times a day. We have been in contact with management since April about this issue with no resolution (over 6 months) - we have sent emails as well as gone down to speak with them in person as the smoking was occurring. The exact unit smoking has been identified and management has no interest in solving the issue. If you are concerned about second-hand smoke affecting your health I do not recommend living in The Sur until they are able to control this issue.
Property Manager at The Sur, Responded To This Review
Thank you for sharing your experience. If you have not done so already please reach out to our new office team so we can speak with you in person about your concerns. Since Greystar has taken over management of The Sur we are working to address all the concerns that have been going on.
The Sur has been a great place to live this past few years! Being one of the initial waves of residents me and my GF have seen a few issues that are typical with new buildings/residences the size of the Sur. Although the issues can raise a concern, I give the benefit of the doubt that the owners will iron out the rough edges in 2022/2023. Regardless choosing the Sur will certainly make you a happy resident as the staff and location + units are AMAZING!! It’s one thing to have a nice view but it’s another to have great staff which cares for their residents and for each other (which is great to see/witness). The events that the Sur also holds for its residents are also top notch and the investments made to make us happy are certainly appreciated!
Property Manager at The Sur, Responded To This Review
Thank you for sharing your experience. Greystar is the new management company for The Sur and we are actively reviewing all old reviews and concerns
I want to preface by saying the Sur is a beautiful building physically. But as a lot of other reviewers from other sites have said, the experience of living here has been tarnished by the leasing office and management. I moved in not to long ago, and there has already been two “preventative maintenance” requests enforced by the building, where where maintenance and Van Metre representatives enter your private space for things like “recaulking windows” and “routine maintenance”. The first time, they didn’t even mention the reasoning, which is extremely suspicious. On top of that, they come during weekdays when people are working. They go through EVERYTHING including your closets, bedrooms, and more. They make it seem like it’s a logical thing, but it’s not, especially since this building is brand new. Imagine if you’re renting a house and your landlord comes into your private spaces for vague “preventative maintenance” every other month, seems pretty ridiculous doesn’t it. They act like it’s justified when no other landlord would dare give a dumb reasoning for entry when there aren’t any problems in the majority of apartments. It’s an invasion of privacy. In addition, the use of Fetch is completely unnecessary. They have a storage room where they keep packages. I guess they just want to shift the responsibility to have residents deal with it. It’s a waste of $12 per month. When you apply for the building, they ask you to pay up the $500 admin fee. It was never clarified what that entailed. They said it was similar to an amenity fee, so I just paid it. However, being that the 8th floor space, the entry way on the first floor, and the doors on the south side are completely inaccessible, it makes me wonder if the $500 was just another way for them to pocket the money and give nothing in return. It’s extremely shady.
The Sur Photos
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The Sur
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2BR, 2BA - 1,334 SF
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Studio
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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The Sur has units with in‑unit washers and dryers, making laundry day simple for residents.
Utilities are not included in rent. Residents should plan to set up and pay for all services separately.
The Sur has studios to three-bedrooms with rent ranges from $2,385/mo. to $12,518/mo.
Yes, The Sur welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.
A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $2,385 for a one-bedroom, you would need to earn about $86,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.
The Sur is offering Discounts for eligible applicants, with rental rates starting at $2,385.
Yes! The Sur offers 6 Matterport 3D Tours. Explore different floor plans and see unit level details, all without leaving home.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
3400 Potomac Ave
Arlington, VA 22202