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Tour Options: In-Person

Language: English and Spanish

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

The Holden media gallery Unit
call 469-771-1882
Floor Plan View Body
Texas Dallas County Carrollton The Holden

The Holden

2500 Guerrero Dr, Carrollton, TX 75006

3.6 (17 reviews)

Property Rating

3.6
Good
Out of 5

3.6 Blended Score

See all 17 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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469-771-1882
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  • Monthly Rent

    $1,070 - $2,870

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    700 - 1,000 sq ft

The Holden
Property Management Company Logo
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At The Holden Apartments, we embrace comfort, convenience, and luxury. Come home to stunning kitchens with quality features, a contemporary aesthetic, and an open design in our one, two, and three-bedroom apartments.

Read More

Pricing & Floor Plans

filter results by bedrooms
A1 $1,070 – $2,100
1 Bed 1 Bath 700 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1528
    price $1,070
    square feet 700
    availibility Now
  • Unit 126
    price $1,070
    square feet 700
    availibility Jun 12
  • Unit 1711
    price $1,070
    square feet 700
    availibility Jun 13
  • Unit 325
    price $1,070
    square feet 700
    availibility Jul 11
  • Unit 722
    price $1,070
    square feet 700
    availibility Aug 11

A1 Renovated $1,100 – $2,160
1 Bed 1 Bath 700 Sq Ft $250 Deposit
17 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1025
    price $1,100
    square feet 700
    availibility Now
  • Unit 1027
    price $1,100
    square feet 700
    availibility Now
  • Unit 128
    price $1,100
    square feet 700
    availibility Now
  • Unit 822
    price $1,100
    square feet 700
    availibility Now
  • Unit 821
    price $1,100
    square feet 700
    availibility Now
  • Unit 321
    price $1,100
    square feet 700
    availibility Now
  • Unit 123
    price $1,100
    square feet 700
    availibility Now
  • Unit 1722
    price $1,100
    square feet 700
    availibility Now
  • Unit 1823
    price $1,100
    square feet 700
    availibility Now
  • Unit 1822
    price $1,100
    square feet 700
    availibility Now
  • Unit 1726
    price $1,100
    square feet 700
    availibility Now
  • Unit 1728
    price $1,100
    square feet 700
    availibility Now
  • Unit 726
    price $1,100
    square feet 700
    availibility Now
  • Unit 315
    price $1,100
    square feet 700
    availibility Jun 30
  • Unit 1513
    price $1,100
    square feet 700
    availibility Jul 4
  • Unit 817
    price $1,100
    square feet 700
    availibility Aug 11
  • Unit 713
    price $1,100
    square feet 700
    availibility Aug 11

B1 $1,200 – $2,240
2 Beds 1 Bath 866 Sq Ft $250 Deposit
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 622
    price $1,200
    square feet 866
    availibility Now
  • Unit 2012
    price $1,200
    square feet 866
    availibility Now
  • Unit 1312
    price $1,200
    square feet 866
    availibility Jun 16
  • Unit 1913
    price $1,200
    square feet 866
    availibility Jun 17
  • Unit 1326
    price $1,200
    square feet 866
    availibility Jun 18
  • Unit 517
    price $1,200
    square feet 866
    availibility Jun 27
  • Unit 1122
    price $1,200
    square feet 866
    availibility Jun 30
  • Unit 512
    price $1,200
    square feet 866
    availibility Jul 11
  • Unit 1412
    price $1,200
    square feet 866
    availibility Aug 11

B1 Renovated $1,330 – $2,470
2 Beds 1 Bath 866 Sq Ft $250 Deposit
12 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1623
    price $1,330
    square feet 866
    availibility Now
  • Unit 1422
    price $1,330
    square feet 866
    availibility Now
  • Unit 2016
    price $1,330
    square feet 866
    availibility Now
  • Unit 1922
    price $1,330
    square feet 866
    availibility Now
  • Unit 527
    price $1,330
    square feet 866
    availibility Now
  • Unit 521
    price $1,330
    square feet 866
    availibility Now
  • Unit 1926
    price $1,330
    square feet 866
    availibility Now
  • Unit 1213
    price $1,330
    square feet 866
    availibility Jun 11
  • Unit 1121
    price $1,330
    square feet 866
    availibility Jun 30
  • Unit 1327
    price $1,330
    square feet 866
    availibility Jun 30
  • Unit 222
    price $1,330
    square feet 866
    availibility Jul 5
  • Unit 218
    price $1,330
    square feet 866
    availibility Aug 6

B2 $1,390 – $2,590
2 Beds 2 Baths 1,000 Sq Ft $250 Deposit
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1424
    price $1,390
    square feet 1,000
    availibility Now
  • Unit 1625
    price $1,390
    square feet 1,000
    availibility Now
  • Unit 616
    price $1,390
    square feet 1,000
    availibility Now
  • Unit 213
    price $1,390
    square feet 1,000
    availibility Jun 30
  • Unit 413
    price $1,390
    square feet 1,000
    availibility Jun 30
  • Unit 1124
    price $1,390
    square feet 1,000
    availibility Jun 30
  • Unit 1914
    price $1,390
    square feet 1,000
    availibility Jul 1
  • Unit 1624
    price $1,390
    square feet 1,000
    availibility Jul 11
  • Unit 1113
    price $1,390
    square feet 1,000
    availibility Jul 14
  • Unit 416
    price $1,390
    square feet 1,000
    availibility Aug 11

B2 Renovated $1,540 – $2,870
2 Beds 2 Baths 1,000 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 615
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 2021
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 1325
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 425
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 524
    price $1,540
    square feet 1,000
    availibility Jul 15

A1 $1,070 – $2,100
1 Bed 1 Bath 700 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1528
    price $1,070
    square feet 700
    availibility Now
  • Unit 126
    price $1,070
    square feet 700
    availibility Jun 12
  • Unit 1711
    price $1,070
    square feet 700
    availibility Jun 13
  • Unit 325
    price $1,070
    square feet 700
    availibility Jul 11
  • Unit 722
    price $1,070
    square feet 700
    availibility Aug 11

A1 Renovated $1,100 – $2,160
1 Bed 1 Bath 700 Sq Ft $250 Deposit
17 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1025
    price $1,100
    square feet 700
    availibility Now
  • Unit 1027
    price $1,100
    square feet 700
    availibility Now
  • Unit 128
    price $1,100
    square feet 700
    availibility Now
  • Unit 822
    price $1,100
    square feet 700
    availibility Now
  • Unit 821
    price $1,100
    square feet 700
    availibility Now
  • Unit 321
    price $1,100
    square feet 700
    availibility Now
  • Unit 123
    price $1,100
    square feet 700
    availibility Now
  • Unit 1722
    price $1,100
    square feet 700
    availibility Now
  • Unit 1823
    price $1,100
    square feet 700
    availibility Now
  • Unit 1822
    price $1,100
    square feet 700
    availibility Now
  • Unit 1726
    price $1,100
    square feet 700
    availibility Now
  • Unit 1728
    price $1,100
    square feet 700
    availibility Now
  • Unit 726
    price $1,100
    square feet 700
    availibility Now
  • Unit 315
    price $1,100
    square feet 700
    availibility Jun 30
  • Unit 1513
    price $1,100
    square feet 700
    availibility Jul 4
  • Unit 817
    price $1,100
    square feet 700
    availibility Aug 11
  • Unit 713
    price $1,100
    square feet 700
    availibility Aug 11

B1 $1,200 – $2,240
2 Beds 1 Bath 866 Sq Ft $250 Deposit
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 622
    price $1,200
    square feet 866
    availibility Now
  • Unit 2012
    price $1,200
    square feet 866
    availibility Now
  • Unit 1312
    price $1,200
    square feet 866
    availibility Jun 16
  • Unit 1913
    price $1,200
    square feet 866
    availibility Jun 17
  • Unit 1326
    price $1,200
    square feet 866
    availibility Jun 18
  • Unit 517
    price $1,200
    square feet 866
    availibility Jun 27
  • Unit 1122
    price $1,200
    square feet 866
    availibility Jun 30
  • Unit 512
    price $1,200
    square feet 866
    availibility Jul 11
  • Unit 1412
    price $1,200
    square feet 866
    availibility Aug 11

B1 Renovated $1,330 – $2,470
2 Beds 1 Bath 866 Sq Ft $250 Deposit
12 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1623
    price $1,330
    square feet 866
    availibility Now
  • Unit 1422
    price $1,330
    square feet 866
    availibility Now
  • Unit 2016
    price $1,330
    square feet 866
    availibility Now
  • Unit 1922
    price $1,330
    square feet 866
    availibility Now
  • Unit 527
    price $1,330
    square feet 866
    availibility Now
  • Unit 521
    price $1,330
    square feet 866
    availibility Now
  • Unit 1926
    price $1,330
    square feet 866
    availibility Now
  • Unit 1213
    price $1,330
    square feet 866
    availibility Jun 11
  • Unit 1121
    price $1,330
    square feet 866
    availibility Jun 30
  • Unit 1327
    price $1,330
    square feet 866
    availibility Jun 30
  • Unit 222
    price $1,330
    square feet 866
    availibility Jul 5
  • Unit 218
    price $1,330
    square feet 866
    availibility Aug 6

B2 $1,390 – $2,590
2 Beds 2 Baths 1,000 Sq Ft $250 Deposit
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1424
    price $1,390
    square feet 1,000
    availibility Now
  • Unit 1625
    price $1,390
    square feet 1,000
    availibility Now
  • Unit 616
    price $1,390
    square feet 1,000
    availibility Now
  • Unit 213
    price $1,390
    square feet 1,000
    availibility Jun 30
  • Unit 413
    price $1,390
    square feet 1,000
    availibility Jun 30
  • Unit 1124
    price $1,390
    square feet 1,000
    availibility Jun 30
  • Unit 1914
    price $1,390
    square feet 1,000
    availibility Jul 1
  • Unit 1624
    price $1,390
    square feet 1,000
    availibility Jul 11
  • Unit 1113
    price $1,390
    square feet 1,000
    availibility Jul 14
  • Unit 416
    price $1,390
    square feet 1,000
    availibility Aug 11

B2 Renovated $1,540 – $2,870
2 Beds 2 Baths 1,000 Sq Ft $250 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 615
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 2021
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 1325
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 425
    price $1,540
    square feet 1,000
    availibility Now
  • Unit 524
    price $1,540
    square feet 1,000
    availibility Jul 15

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $400
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions may apply.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $400
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions may apply.
  • Parking
  • Surface Lot
    --
  •  
  • Covered
    --

Details

Lease Options

  • 12 month leases available
  • Short term lease

Property Information

  • Built in 1981
  • 320 units/2 stories

Matterport 3D Tours

2BR,1BA - 866SF
1/6

About The Holden

At The Holden Apartments, we embrace comfort, convenience, and luxury. Come home to stunning kitchens with quality features, a contemporary aesthetic, and an open design in our one, two, and three-bedroom apartments.

The Holden is an apartment community located in Dallas County and the 75006 ZIP Code. This area is served by the Carrollton-Farmers Branch Independent attendance zone.

Unique Features

  • Wood-burning fireplace

Contact

View Property Website
Languages: English & Spanish
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Online Services
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Fitness Center
  • Pool
  • Playground
  • Tennis Court
  • Gated
  • Fenced Lot
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Granite Countertops

Microwave

Highlights

  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Online Services
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Gated
  • Fenced Lot
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Tennis Court
  • Wood-burning fireplace
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
469-771-1882
City - Carrollton

Right in the in the heart of the Dallas-Fort Worth area, Carrollton is a large suburban community that regularly earns recognition as one of the best places to live in America by national publications. The landscape is filled with residential neighborhoods, upscale homes, and apartment communities on charming tree-lined streets. Residents benefit from a low crime rate, and families love the wide availability of excellent public schools.

Public parks and nature trails provide endless opportunities to enjoy the great outdoors without going far from home. Just north of town, Lewisville Lake is a popular weekend destination for boating, fishing, and just lounging on the shore. There are several waterparks nearby as well. Carrollton is only 20 minutes west of the University of Texas at Dallas and a few minutes northeast of the Dallas/Fort Worth International Airport, adding even more convenience for those looking for an apartment in a great location.

Learn more about living in Carrollton 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Brookhaven College
Drive: 15 min 6.7 mi
Collin County CC, Courtyard
Drive: 13 min 7.5 mi
Parker University
Drive: 17 min 9.8 mi
UT Dallas
Drive: 17 min 10.3 mi
The Holden is within 15 minutes or 6.7 miles from Brookhaven College. It is also near Collin County CC, Courtyard and Parker University.
Schools
  • Public Schools
  • Private Schools
Blanton Elementary School
Public Elementary School
Grades PK-5
473 Students
Attendance Zone
Polk Middle
Public Middle School
Grades 6-8
967 Students
Attendance Zone
Smith High School
Public High School
Grades 9-12
1,933 Students
Attendance Zone
Newfound School
Private Middle & High School
Grades 8-12
5 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Carrollton include Downtown Carrollton Station, located 3.4 miles from The Holden. The Holden is near Dallas-Fort Worth International, located 16.1 miles or 22 minutes away, and Dallas Love Field, located 16.7 miles or 25 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Downtown Carrollton Station
Drive: 8 min 3.4 mi
North Carrollton/Frankford Station
Drive: 10 min 4.8 mi
Farmers Branch Station
Drive: 13 min 6.8 mi
Farmers Branch Station
Drive: 13 min 6.8 mi
Royal Lane Station
Drive: 16 min 9.1 mi
Commuter Rail Distance
Commuter Rail Distance
Trinity Mills Station
Drive: 7 min 3.5 mi
Hebron Station
Drive: 12 min 7.1 mi
Old Town Station
Drive: 14 min 9.6 mi
Highland Village/Lewisville Lake Station
Drive: 16 min 12.4 mi
Medical/Market Center
Drive: 25 min 17.5 mi
Airports Distance
Airports Distance
Dallas-Fort Worth International
Drive: 22 min 16.1 mi
Dallas Love Field
Drive: 25 min 16.7 mi
Car-Dependent
23
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
22
Transit Score®
Out of 100
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Holden.

Shopping Centers Distance
Shopping Centers Distance
Trinity Mills Crossing
Walk: 14 min 0.7 mi
Trinity Plaza Shopping Center
Drive: 3 min 1.1 mi
Trinity Mills
Drive: 3 min 1.2 mi
The Holden has 3 shopping centers within 1.2 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Beckert Park
Drive: 10 min 5.1 mi
Arbor Hills Nature Preserve
Drive: 12 min 6.0 mi
Elm Fork Preserve
Drive: 11 min 6.2 mi
Environmental Education Center
Drive: 14 min 8.2 mi
Coppell Community Garden
Drive: 14 min 8.6 mi
The Holden has 5 parks within 8.6 miles, including Beckert Park, Elm Fork Preserve, and Arbor Hills Nature Preserve.
Hospitals Distance
Hospitals Distance
First Texas Hospital Carrollton
Drive: 3 min 1.4 mi
Methodist Hospital for Surgery
Drive: 7 min 3.6 mi
Baylor Scott & White Medical Center Carrollton
Drive: 9 min 4.1 mi
The Holden has 3 hospitals within 4.1 miles, the nearest is First Texas Hospital Carrollton which is 1.4 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Dallas Naval Air Station
Drive: 33 min 22.2 mi
NAS Fort Worth Joint Reserve Base
Drive: 57 min 43.4 mi
The Holden is 22.2 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
 
 

Property Ratings at The Holden

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.6
Good
Out of 5

3.6 Blended Score

17 Renter Reviews

Share details of your own experience with this property

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9/21/23
ROACHES EVERYWHERE!

These 5 star are lies, must have paid for fake reviews. I wish I would have read other reviews before signing my lease. The reviews are true about the ROACHES! The extermination DOES NOT work. I've even seen them in my dishwasher, under the kitchen sink, countertop, pantry, cabinets, bathroom and bedroom. I keep my apartment clean and I didn't have roaches where I moved from. If you move in, buy some sticky roach/bug traps, you will need them. If you just need a place to stay for a time, then to each its own. It is better to do a short term lease even though it cost more. There is no courtesy officer, like most apartment communities after hours. The entry/exit gates are always open. The pools are closed on Mondays for cleaning. Some weekends, some of the adults have loud music, drinking alcohol by the pool. The next day, a maintenance person is picking up empty beer/soda cans and trash. The fitness center is newly remodeled but I never received an email or information about the hours or access code. If you're looking for curb appeal..you won't find it here. The grass is never watered, most of it is brown but lawn service comes faithfully every week. The office has lack of communication and rarely answers the phone. You would have to personally go into the office or email them. But as long as you want to view a unit or apply for leasing, they're available. Advertising apartments as newly renovated is a joke. The only thing new is the dishwasher and refrigerator. The ice maker isn't connected to the water line to make ice, you have to buy ice or ice trays. Your car will get towed if it isn't registered or anybody visiting who stays overnight. And by all means if you are in a rental car, please register it so it won't get towed. THE MANAGEMENT COMPANY IS PATHETIC!

Property Manager at The Holden, Responded To This Review

Hi there. While we appreciate all feedback, our team is saddened by the allegations within this review. We invite you to reach out to our team directly so we can identify you as a resident and properly address your concerns. Thank you and we hope to speak with you soon.

8/2/21
ROACH INFESTED

If I could give this apartment a one star…I definitely would. The maintenance is terrible and does cover up jobs instead of actually addressing the issue (WITH MOLD). Also, it’s infested with roaches and I cannot wait to move out.

Property Manager at The Holden, Responded To This Review

Hello and thank you for your review. We would like to work with you to clear up any issues you've experienced with pests as well as maintenance concerns. Please stop by our office at your earliest convenience and we'd be happy to assist you. Sincerely, Community Director - Carrollton Oaks

5/25/21
Amazing customer service and price!

Absolutely LOVE the community and price! Very good size and price for the area. Also they have outstanding staff! Daniela helped me and was amazing! Everyone seemed so knowledgeable and friendly! This is definitely a place like no other!

Property Manager at The Holden, Responded To This Review

Hi there, we're delighted by your thoughtful review and 5-star rating of Carrollton Oaks! It's our pleasure to work for a stunning community and provide our residents with top-notch service. We hope you continue to love your time with us! Sincerely, Marisol I., Community Director - Carrollton Oaks

5/20/21
AWESOME STAFF!

Recently visited and loved the customer service that I received by the office staff. The grounds are well maintained. Maintenance is quick and gets the job done. The office was clean and welcoming. I'd highly recommend Carrollton Oaks to family and friends!

Property Manager at The Holden, Responded To This Review

Thank you for commending our professional services and well-kept community! We work diligently to give our residents the very best, and our team is delighted to receive your recommendation and positive remarks about Carrollton Oaks. Sincerely, Marisol I., Community Director - Carrollton Oaks

8/22/20
Great place to live

Great community and great maintenance service. Dog park love dogs

Property Manager at The Holden, Responded To This Review

Hi there! Thanks so much for the 5-star rating! We're delighted to hear you love living at our community. We will be sure to keep up the great work and look forward to continuing to exceed your expectations! Sincerely, Marisol I., Community Director - Carrollton Oaks

12/20/19
Do NOT Move Here!

If I Could Give 0 Stars, I Would! The Leasing Team Will Tell You Anything To Get You To Move In But They Wont Own Up To It! They Wouldn’t Let Us See Our Apartment Until The Very Day We Were Set To Move In, The Apartment They DID Show Us That Was Supposed To Be “Exactly Like The One We Were Due To Move In” Was 2x The Size Of What They Were Actually Giving Us. Ridiculous! $250 Lost.

Property Manager at The Holden, Responded To This Review

We apologize for any miscommunication you feel had occurred during your tour. We assure you that our team serves current and prospective residents with transparency and honesty so we are disappointed that this wasn't your experience. While we transition apartments over to new residents we want to make sure it is clean and ready for you so that is often the case if you are not permitted to see the home yet. In those cases, we show an example or model home to show the layout. We are sorry that your expectations were not met upon seeing the actual available unit but we are more than willing to answer any additional questions you may have at our office. Feel free to stop by again and we wish you luck with your apartment search. Kind regards, Jessica M, Community Director - Carrollton Oaks

5/14/19
Negative Stars

If you’re not going to read all of this I’ll summarize- loud neighbors, a ton of screaming kids, chaotic atmosphere, broken down and seedy, electrical, water, and AC issues, cockroach infestation, and leasing staff is difficult, to say the least. They love to make things more difficult than they need to be. The problems started before we even moved in! They initially gave us the wrong move in date. When I called to let them know we were coming is when they informed me the real move in date was a week later. So we had to unload the truck we had JUST loaded up, return it (and eat the cost), get our former apartments to let us stay another week, then load up the van again and drive down from Oklahoma the following weekend. Carrollton Oaks did not offer to mitigate any expenses or inconvenience that resulted from their huge mistake. Here are the main reasons my husband and I hate it here. Although new management took over about a year ago, they really aren’t any better. 1. Like many others have said, they come into your apartment quite often for “inspections.” But they’re not actually inspecting anything, they just want to pop you on lease violations. Fun story, we came home from vacation to find our kitchen flooded and maintenance had LEFT OUR FRONT DOOR UNLOCKED and all the lights on! No one notified us and we had to mop it up ourselves. 2. It is extremely loud and hectic. Kids of all ages running around screaming at 10pm on a school night, cops and fire trucks coming regularly at night, music blasting from cars, neighbors that always seem to have to argue outside, people honking their horns all the time, etc. 3. Our unit is absolutely disgusting and broken down. The outlets blow out lightbulbs all the time, and they’ve blown fuses on 2 of our lamps. The carpet was filthy and almost all the kitchen cabinets and drawers either won’t open or close completely, or have fallen off due to rot, cockroaches eating the wood glue, and the fact that they’re just decades old and should have been replaced. Another stunt they pulled includes being forced to pay them $30 for a dog poop DNA test so they can know who isn’t picking up after their dog. I can’t even. Based on our experiences I have a strong feeling they will try to keep our deposit to pay for everything they have to fix, but they can meet us in small claims court if so.

Property Manager at The Holden, Responded To This Review

Thank you for your candor. We are extremely disheartened to hear of your experience as it is our top priority to ensure that our residents receive top-notch service and exceptional living quality and we can see we have fallen short in providing that to you. We apologize for not delivering the 5-star experience you deserve. It is unfortunate we cannot change your experience, but we are grateful that you took the time to leave us a thorough review so that we can improve for our current and future residents. Your input has been invaluable to us and we welcome any further feedback you may have. We thank you for your residency and wish you all the best in your future endeavors. Kindly, Jessica M., Community Director - Carrollton Oaks

6/1/18
Carrollton Oaks

Carrollton Oaks has a lot to offer. Our kids love the soccer field and pools. We love having reserved parking!

4/14/18
Keep Looking.

Six apartment inspections in the last month. More covered parking (paid) is available that normal parking (free) and they're tow happy, so figure that one out, censorship of legitimate issues on the apartments internal forum, tried to sneak in higher utility costs until someone threatened them with a lawyer. Don't. Just, don't.

2/15/18
Tenants beware

Cons: The apartments have a revolving door....no one wants to stay. The appliances are old and rigged to work but not fixed properly. The electricity flickers with every loud noise upstairs. If you are downstairs, you'll hear every thing they do upstairs. There are dog poop stands, but few of the owners clean up after their pets. When it rains the side walks flood with mud and water, though they did install plastic along the side walks, they are more of tripping hazard than effective prevention. Cable service sucks due to the electricity problems. You'll need wifi and a tablet to watch anything consistently. Getting a clean filter is like pulling teeth. The gate is broken most weekends so anyone can get in, and the cops are usually around looking for the kids who hop the fence and start fires in the dumpster. Parking is a battle. They don't limit the number of vehicles per residence and commercial vehicles and trailers take the resident parking. They tow residents who have no choice and park in visitors even though there are cars without outdated tags sitting with flats in the parking lot in both resident and visitor parking. Really... Dont park in visitors once you've gotten the resident pass. They are towing tenants to force us to pay for the rickety car ports. Pros: I like my floor plan and the flooring in my apt and my neighbors are friendly. The location is convenient for work and hitting up some of the local night life. I can honestly say the office staff and maintenance men have always been prompt with response time... Just no follow through to get things done right.

8/4/17
Stay Away

This place is horrible. The girls in the office need to find new jobs. I wouldn't recommend this place to my worst enemy. Can't wait until my lease is up to get far away from here

Property Manager at The Holden, Responded To This Review

We apologize for this but we also understand there are other factors that may play into this disagreement. We encourage you to come and speak with our manager personally to help get all of the issues resolved.

6/15/17
Very nice apartments

I plan on moving in to these apartments with my family very soon. I went to check them out and noticed that the management is very friendly and caring for the residents. All of the apartments look very clean and the residents are very friendly.

Property Manager at The Holden, Responded To This Review

Thank you for coming to visiting us and for the consideration! We look forward to having you.

3/9/17
Horrible experience, avoid at all costs

The location is nice but this apartment complex is definitely the worst part of the area. It's constantly trashed and dirty. The management keeps changing and getting worse with each change. The people in the office are friendly and nice but can't do much to help since a lot of the issues are mandates from the property management group. The manager on site is completely incompetent. There are constantly "improvement" projects going on but they are never done according to schedule. You can be sure that whatever notice you are given will be incorrect. When they replaced the doors for all units, they were a month off schedule and they violated several provisions of Texas law by not including peep holes with the new doors or the required interior lock for the doors. They eventually fixed this but it took almost a month. Also, I now have paint and plaster stains all over my interior from the changing of the door. Parking has always been an issue so they took advantage of that and built covered parking which they charge extra money for but they took away a ton of parking spots to do this. Also, they used the lowest bidders so one of the covered areas fell down during the first storm. It looks completely unsafe. It took them several years to get the gate working and it still breaks down all the time. They repaved the lots but again were a week off schedule and used the lowest bidders so the job was horribly done. Maintenance does respond in a decent amount of time and for the most part is ok but they do do the cheap and easy fix instead of fixing it correctly. The biggest issue is the constant changing of policies and fees. The most recent example was increasing the maintenance fees, which is a fee that is agreed upon in the lease. This was a change to the terms of the lease and in violation of the agreements in the lease but they didn't care and did it anyways. They know there is nothing residents can do because if you don't pay the increase, it will be a negative mark against your credit and also hurt your chances of being approved at a new apartment complex but if you want to fight in court, the legal fees will cost you more than its worth. Also, they like to show you a nice clean unit when you come to apply but when you actually move in the unit will be horribly dirty and have defects unlike the nice one they showed you initially.

Property Manager at The Holden, Responded To This Review

We apologize and want to do everything we can to help. Please come and see us, we can talk about everything and find a solution.

8/11/16
Best apartments in town!

If I Could give these apartments 10 stars I would. I'm glad to call this place my home.

Property Manager at The Holden, Responded To This Review

Dear Anonymous, Thank you so much for making Carrollton Oaks your home. We appreciate your positive feedback and hope to serve you many more years!!!

6/12/16
DON'T LET THE FAKE SMILES GET YOU PROPERTY OVERSOLD!!!!!

I lived at this property for 2 years and 6 months and had at least 5 different next door neighbors in the apartment next door to me. YOU DO THE MATH. The property went from being quiet and normal living conditions to complete trash. In my opinion the issues stem from the management and the revolving door of leasing consultants they have in the office. Again I lived in the apartment for 2 years and 6 months and there have been at least 4 different leasing agents outside of the one assistant manager. They have even lost paper work from my leasing agreement and asked me to re-sign the documents which makes me question the validity of the leases that I've signed. If you move to this property you will be subjected to SUDDEN rule changes, outlets not working , clogged bathtubs, stove top ranges over heating, bed bugs, and dog droppings all over the property. Not to mention that if you try to contact the property manager about any of your complaints she will not return your call or have her assistant manager "handle it". Since moving in the apartment I've had to have my stove replaced, my bathtub had to be fixed four times ( and was still clogged when I moved out) and my window which I had to hold open with either a candle or window clamps. The worse part again is that if you complain you are put off as if you are bothering the management. It got to the point where I had to call the then corporate office just to schedule a carpet cleaning because the leasing agent who was employed at the time kept "forgetting". Overall I wouldn't suggest moving into the property until the current management has been fired. It will be a complete waste of your money and time. The managers lie about upgraded units and truthfully the only upgrades that I've seen made was to their front office. They sold the property as a gated community when I moved in and the gates were never closed and when questioned about when the gates would be fixed they would lie and say "the computers will be here this week" needless to say "this week" turned into to two years and the gates were finally operating as of 02/22/2016. PLEASE put your money elsewhere.

9/22/15
Do Not Move Here!!

This place is TERRIBLE! The management is 3 full grown women who act like children. We got BED BUGS from the people below us and it took a week until we were treated. We had to wash all of our clothes and put them in bags outside our apt and we got charged $100 for "trash" Also, the pool was GREEN all summer :(

9/10/15
Pros and Cons

The management at Carrollton Oaks is awesome. They worked hard for us to get us in as soon as we needed to (since other living arrangements fell through and we were in a bind to get in somewhere quickly). They even stayed in past office hours to process our paper work. They were very friendly with us. The maintenance crew is great as well. They always responded promptly to requests and worked hard to address any concerns we had. It is centrally located in Carrollton and within 20 minutes to nearby Plano and the shopping there. It is close to the library, splash pad, and water park in Carrollton - great if you have kids. The cons of this place are that it's older. This means there are many maintenance issues and sometimes the crew does the cheaper, quick fixes. Also, some of the neighbors listen to loud music at night. The residents are not too great about cleaning up after their pets. Finally, the pools were never clean. We gave up after a few attempts of swimming in them and just went elsewhere when we needed to cool off.

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  • 2BR,1BA - 866SF

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2500 Guerrero Dr

Carrollton, TX 75006

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