Riviera at West Village

Riviera at West Village has a great design with a safe inner courtyard, parking on your level, responsive and competent maintenance staff. Its location near the Katy Trail, inner courtyard and West Village are definite pluses. The office staff is friendly and helpful. I really cannot think of any negatives.

Fantastic location with easy access to shopping, dining, and public transit. It’s been super convenient for my daily routine.

I love the uptown area but wanted something tucked away from the business. This community has the best location. It is quiet but close to what I need all at the same time. Anjanette and Leticia were so helpful. I will be moving in soon. Can't wait!

I'm so happy with my wonderful placement! The enviable location and great amenities like the gym and pool make it so enjoyable. My cozy apartment truly feels like home!

Great staff. Great place. Great location. Great price. Can’t beat it in uptown!

Management has provided innovative features, like the keyless door locks and ceiling fans with lights.

I am so happy to be back at Riviera At West Village. I had to move away for a year but now that im back I feel like im home. The location and staff are the greatest, but having a smart home is also amazing for so many different reasons!!

Riviera has been a great place to live. I’m a tenant of almost 3 years and just renewed my lease. Staff are amazing, communicative and efficient. Highly recommend moving here. Prices are also amazing for the location and quality.

Location cannot be beat. The neighborhood is well-patrolled by law enforcement and the locked gates make it even more secure.

If you are looking for a great location to live, and do not care about the appearance and quality of your home, Riviera is a good place to live. In my experience, it is one of the worst places to live in Uptown. The units smell old, every week something break. Every week they need to fix the water where we don't have running water for hours.

This is a decent apt for the area, but it has alot of issues that are not shared before renting or touring the complex. The water is shut off all the time, there are random guests coming and going due to short term rentals with airbb, it is super loud with landscaping and trash, and poor insulation for the outer units. The gate to get in is nice

I've lived here for about a year and I have loved it! The management office is very attentive and wants all residents to feel safe and cared for. The property has done many improvements in my short time being here like adding 2 gyms, landscaping, a resident quick mart - it's all great! I always recommend this building to people looking for apartments.

Love it! The location is great for the price and moving in was extremely easy. Been here for about a month and have 0 complaints

Riviera at west village has gone down on their quality of treatment to their residents. Everyone that lives here hates to live in this complex.

This place needs a new property/community manager. It’s gone downhill since December. I would recommend hiring someone with a pleasant attitude. Otherwise I enjoy the location. Current maintenance staff and leasing staff are very nice and friendly.

Location can't be beat in a neighborhood that has grown in leaps and bounds in the time I have resided here.

Living at the Riveria is awesome! Great staff, I feel safe and it’s close to everything! Walking distance to Katy Trail and west village makes it a desirable place to live. You get the feel of living in a big city yet you have trees and it’s a pretty quiet community!

I cannot say enough good things about Jaleesa and the apartment renting process. I have looked at at least 20 properties uptown, for comparison. From the beginning she was so welcoming and helpful. Initially the only unit available was a smaller unit, so I leased that one and mentioned that if a bigger unit became available that I'd want it. Jaleesa remembered and called me a week before my move in date (last time I spoke with her was like 2 months ago, idk how she remembered!!) about the bigger unit. She even stayed late that day until I got off of work to look at the unit and sign the new lease. I have been overwhelmed with the whole moving process but she has been so helpful and made it a breeze. She is so genuinely kind and I am so excited she is the manager here, as I know she will help me with any problem. Highly recommend!! I NEVER leave reviews bc it's time consuming and I hate having to make accounts, but I want everyone to know how great she was during this whole process. I can't say enough good things about her!! I just realized that I didnt even mention the apartment and the grounds of riviera. It is beautiful! Grills, couches, tables, hammocks, spots to hang out outside everywhere on the property, and the unit is great as well. It has the most square feet compared to all other apartment properties that I looked at, AND it is the cheapest. I have no idea how I lucked out with that. I definitely recommend moving here!

Wonderful community, great location, excellent maintenance crews and aboveboard staff

The property is located in an ideal location and has easy access to great Dallas offerings.

Excellent location, size of apartments and nice staff.

Based on the management and maintenance crews Riviera is a safe and pleasant place to live in Uptown Dallas.

Riviera has a fantastic front office staff and good maintenance staff. They do their best to ensure that residents are comfortable and happy with their living situations and act promptly when something needs to be addressed. I had a lot of problems with my unit when I first moved in and every interaction I had with staff was great.

Great community and super convenient location. Could not be more impressed at how the community staff members handled repairs during the recent snow and ice storm.

Riviera is extremely welcoming. Staff is great. Sarah and Christina go above and beyond to help. Apartments are spacious as and nicely remodeled and in a great location.

Great property! Sarah and Christina are top notch at helping during the move-in process. They could not have made it easier for me. I would definitely recommend Riviera West Village to others who are looking for an easily accessible smaller community in Uptown that is not only convenient by location but also has much better floorplans than any of the other nearby communities.

Wonderful management, quick response to any problems

Such a great place to live with awesome staff! I never have any worries about a thing and am very well taken care of as a resident. Amazing location with Katy trail across the street and endless restaurants/bars to choose from with in walking distance

wonderful spot, wonderful team, walk to restaurants and katy trail!

My review is that it is the most mismanaged community I have every set foot on, so yes, I would love to spread the word, and that word is that I recommend to everyone that asks me that they do not move here.

The staff is fantastic and the complex is clean, safe and well maintained.

Travis is one of the best managers I have experienced. He is beyond helpful and always makes sure things are fixed promptly. He goes to great lengths to make sure things are taken care of.

Al llegar el piso tenía una paga de pulgas y de moscas. Estuvimos meses conviviendo con ellas, con picaduras en las piernas y muy a disgusto. El control de plagas vino en varias ocasiones pero aún así se necesitaron varias semanas para eliminarlas del todo. En la bañera, en la cocina, en el salón... nos quitábamos pulgas de los tobillos y de los brazos, teníamos picaduras hasta en la cara!! Realmente fue decepcionante tener que convivir con este tipo de insectos, no pensamos que eso pudiera pasar en Riviera, y desde la administración se limitaron a contestar nuestros emails, pero jamás nos ofrecieron una compensación económica en el alquiler o vivir temporalmente en otro apartamento. A parte de esto el apartamento es muy oscuro y tiene un patio que no merece la pena usar (suelo de cemento y un muro que le quita toda la luz, lleno de hojas constantemente que se cuelan por abajo, aunque yo barra todos los días, cuando pasan con el soplador de hojas o cuando hace viento se cuelan por debajo). Ahora nos mudamos y nos exigen pagar una limpieza profesional de las moquetas aunque eso no está en el contrato que firmamos.

If youre thinking of moving to Riviera at West Village - just do it. In addition to an amazing location (everything within walking distance) - theres a phenomenal management and maintenance team in place.

Management staff is excellent. Apartment layouts and Kitchen space is great! Street noise level is loud, and take time to adjust to.

Love The Riviera. Very friendly management team and have the best customer service I have seen.

Rafael and his team are excellent managers of our maintenance needs

I have lived here for 8 years and could not be happier!

The Riviera at West Village is the perfect apartment if you are fresh out of college or several stages later in life. In a prime location, the apartment complex is extremely nice and spacious!

Such a great staff and a wonderful location!

Riviera at West Village is an excellent apartment community with a helpful staff, great amenities, and wonderful location.

Beautiful apartments in the perfect part of town!

A great location and a great apartment for the Uptown Dallas Area!

The reviera at West Village provides the perfect apartments for those who value location and square footage and are not interested in paying for expensive amenities.

My maintenance request was responded to quickly and the problem was addressed before I got home from work! Great service.

Love the staff here, Krista is always like sunshine on a cloudy day

I have live here for 7 years and love the staff, maintenance and location. Best place in Uptown!

I've been living at Riviera for almost a year and a half, and it's a decent place to live. The front office is great and friendly. The residents here are, in general, very respectful and quiet. Several bars are within walking distance, restaurants, Katy Trail, movie theater. There's a Walgreens and CVS nearby. My only complaints for shops would be that I wish there were more recreational/entertainment shops nearby or some places to pick up stuff like art or decorations. There was a situation where someone was stealing mail, and I think once or twice cars were broken in to, including my own. They stole a dollar in change from me, but I don't keep anything of value in my car. The apartments are a mixed bag. The bedroom faces the interior of the complex, so noise isn't an issue when sleeping. The walls are great, and you'll never hear your next door neighbor. The bedroom has a large closet, and is fully carpeted in my unit. There are real wood floors. The kitchen is adequate, with good appliances and plenty of cabinet space. It feels like there's a lot of wasted space. The bathroom is oddly shaped. the wall between the kitchen and living room would be better off not existing. If you get a unit without a balcony, there's a "sunroom" with a wall dividing the dining and the sunroom. That entire wall kind of ruins the space. If you get a sunroom, pay attention to the downstairs unit. If they've got a patio, the floor in that area gets ice cold during the winter, and spreads to the living and dining room floor. Don't expect to be able to fully utilize the space since it's so cold in winter. Now the major cons. Much of the complex faces Lemmon or Cole. Those streets are LOUD. It took me a few weeks to get used to it, and unless a Harley drives by I don't really hear it anymore. I have a small balcony. I haven't used it since I moved in. The traffic is so obnoxiously loud, I've just left the doors shut for over a year. If you get a balcony, don't plan on relaxing on with a drink after work. It's too loud. Don't expect a lot of natural light. The apartments are narrow with windows on either end, and there are trees surrounding the complex. There is a large window in the bedroom, but you'll probably keep the blinds closed 24/7/365, as all the residents seem to do. Finally, there's the floors. Be prepared to hear your neighbor above. The wooden floors really cause a lot of noise. Overall, this isn't a terrible place to live, but there are some issues.

We have been living at Riviera in a 1315sqft 2/2 since May 2017 and we absolutely love it. We spent a long time looking around Uptown for the right floor plan and space for us, and the apartments here are beautifully designed with plenty of living space and closet/storage space! It's almost impossible to find this amount of space for and great amenities for the price. We think Riviera is perfectly situated - 30 seconds on foot from the West Village which has coffee, shopping, restaurants, bars and a movie theater, but yet Riviera is quiet! We like how easy it is to park and that the cars are secure inside the building. We love our spacious balcony which we have an 8 seater table and chairs on. We love the pool and the cardio room and weights room. The leasing office is friendly and they do a great job managing all our packages! The maintenance team keep the building looking great and they are friendly and approachable. We like the valet trash service. We have a small dog and think the facilities for animals here are excellent. The residents are a great mix of young professionals, and young families, and the pool and bbq/common areas are plenty spacious for everyone to enjoy. Really I don't have anything negative to say. I think we'll resign another 12 month lease if they'll have us!

The property has had a recent change in management, which has been positive for the property. The front office is very responsive and friendly. They have routinely gone above and beyond. The property itself is quiet in the middle of Uptown. Walking distance to everything. We've been happy with our home here.