Preston Hollow Village
7825 Firefall Way,
Dallas,
TX
75230
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Monthly Rent
$1,530 - $9,815
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 3.5 ba
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Square Feet
528 - 2,356 sq ft
Pricing & Floor Plans
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Unit 3532price $1,530square feet 528availibility Now
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Unit 3432price $1,530square feet 528availibility Aug 3
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Unit 3732price $1,605square feet 528availibility Aug 9
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Unit 2736price $1,890square feet 648availibility Now
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Unit 3442price $1,900square feet 728availibility Aug 15
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Unit 3250price $2,146square feet 847availibility Now
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Unit 2810price $2,373square feet 778availibility Now
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Unit 2710price $2,293square feet 778availibility Jul 31
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Unit 3216price $2,306square feet 775availibility Now
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Unit 3248price $2,326square feet 860availibility Now
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Unit 3212price $2,386square feet 867availibility Now
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Unit 2332price $2,423square feet 871availibility Now
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Unit 2632price $2,423square feet 871availibility Jun 14
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Unit 2732price $2,499square feet 871availibility Jun 16
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Unit 2808price $2,709square feet 881availibility Now
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Unit 2608price $2,703square feet 881availibility Jun 22
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Unit 2834price $2,950square feet 1,109availibility Now
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Unit 1610price $3,349square feet 1,246availibility Now
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Unit 2256price $2,768square feet 1,267availibility Jun 30
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Unit 3628price $1,921square feet 766availibility Jul 7
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Unit 3228price $1,996square feet 766availibility Aug 3
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Unit 2538price $2,283square feet 846availibility Jul 8
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Unit 3614price $1,911square feet 721availibility Jul 23
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Unit 3352price $1,911square feet 721availibility Jul 29
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Unit 3314price Call for Rentsquare feet 721availibility Aug 13
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Unit 3610price $2,071square feet 719availibility Aug 2
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Unit 2716price $2,718square feet 931availibility Aug 3
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Unit 1508price Call for Rentsquare feet 1,378availibility Aug 17
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Unit 3406price $2,952square feet 1,078availibility Now
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Unit 3466price $3,317square feet 1,359availibility Now
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Unit 2700price $3,839square feet 1,570availibility Now
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Unit 2556price $3,539square feet 1,570availibility Jun 29
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Unit 2456price $3,539square feet 1,570availibility Jul 27
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Unit 1208price $3,765square feet 1,784availibility Now
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Unit 2618price $3,939square feet 1,624availibility Now
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Unit 1228price $4,825square feet 2,031availibility Now
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Unit 1128price $4,900square feet 2,031availibility Now
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Unit 1520price $4,925square feet 2,099availibility Jul 26
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Unit 3736price $2,892square feet 1,141availibility Aug 3
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Unit 2754price $3,514square feet 1,445availibility Aug 5
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Unit 3532price $1,530square feet 528availibility Now
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Unit 3432price $1,530square feet 528availibility Aug 3
-
Unit 3732price $1,605square feet 528availibility Aug 9
-
Unit 2736price $1,890square feet 648availibility Now
-
Unit 3442price $1,900square feet 728availibility Aug 15
-
Unit 3250price $2,146square feet 847availibility Now
-
Unit 2810price $2,373square feet 778availibility Now
-
Unit 2710price $2,293square feet 778availibility Jul 31
-
Unit 3216price $2,306square feet 775availibility Now
-
Unit 3248price $2,326square feet 860availibility Now
-
Unit 3212price $2,386square feet 867availibility Now
-
Unit 2332price $2,423square feet 871availibility Now
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Unit 2632price $2,423square feet 871availibility Jun 14
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Unit 2732price $2,499square feet 871availibility Jun 16
-
Unit 2808price $2,709square feet 881availibility Now
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Unit 2608price $2,703square feet 881availibility Jun 22
-
Unit 2834price $2,950square feet 1,109availibility Now
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Unit 1610price $3,349square feet 1,246availibility Now
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Unit 2256price $2,768square feet 1,267availibility Jun 30
-
Unit 3628price $1,921square feet 766availibility Jul 7
-
Unit 3228price $1,996square feet 766availibility Aug 3
-
Unit 2538price $2,283square feet 846availibility Jul 8
-
Unit 3614price $1,911square feet 721availibility Jul 23
-
Unit 3352price $1,911square feet 721availibility Jul 29
-
Unit 3314price Call for Rentsquare feet 721availibility Aug 13
-
Unit 3610price $2,071square feet 719availibility Aug 2
-
Unit 2716price $2,718square feet 931availibility Aug 3
-
Unit 1508price Call for Rentsquare feet 1,378availibility Aug 17
-
Unit 3406price $2,952square feet 1,078availibility Now
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Unit 3466price $3,317square feet 1,359availibility Now
-
Unit 2700price $3,839square feet 1,570availibility Now
-
Unit 2556price $3,539square feet 1,570availibility Jun 29
-
Unit 2456price $3,539square feet 1,570availibility Jul 27
-
Unit 1208price $3,765square feet 1,784availibility Now
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Unit 2618price $3,939square feet 1,624availibility Now
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Unit 1228price $4,825square feet 2,031availibility Now
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Unit 1128price $4,900square feet 2,031availibility Now
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Unit 1520price $4,925square feet 2,099availibility Jul 26
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Unit 3736price $2,892square feet 1,141availibility Aug 3
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Unit 2754price $3,514square feet 1,445availibility Aug 5
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$300
- Dogs Allowed
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Monthly pet rent$25
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One time Fee$350
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Pet deposit$250
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Weight limit100 lb
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Pet Limit2
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Comments:Pet-friendly community - Breed restrictions apply - Weight limit: 100 pounds full grown Pet deposit: $250/per pet - One-time deposit refundable Pet fee: $350/per pet - One-time fee Pet rent: $25/month/per pet
- Cats Allowed
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Monthly pet rent$25
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One time Fee$350
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Pet deposit$250
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Weight limit--
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Pet Limit2
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Comments:Pet-friendly community - Breed restrictions apply - Weight limit: 100 pounds full grown Pet deposit: $250/per pet - One-time deposit refundable Pet fee: $350/per pet - One-time fee Pet rent: $25/month/per pet
- Parking
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Covered--
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OtherValet services available for residents of The Preston building--
Details
Property Information
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Built in 2016
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526 units/8 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Preston Hollow Village
At Preston Hollow Village, we provide homes for our residents to thrive in. From the moment you walk through the door, youll be welcomed by high-end comfort and contemporary design, excellently accommodating every lifestyle. Premier community amenities provide the right combination of relaxation and energy, while our ideal location and on-site shopping and dining offer conveniences that you wont find anywhere else. Preston Hollow Village apartments are comprised of three modern, chic buildings: The Preston, The Douglas, and The Royal. We offer a multitude of studio, one-, two, and three-bedroom floor plans to ensure that youll find a home to fall in love with. Our array of in-home amenities is vast, including Epicurean inspired kitchens with granite or quartz countertops, faux and real hardwood flooring, spa-style baths with designer tile and dual sinks, oversized windows, ten-foot ceilings, and energy efficient washers and dryers. Preston Hollow Village truly provides the ultimate living experience. Our pet-friendly and smoke-free community is rich with state-of-the-art amenities to help you feel invigorated and energized. Here youll find three refreshing pools with sundecks, a top-tier fitness facility, a climate-controlled wine cellar, outdoor barbecue grills with dining tables, a rentable clubhouse, and 2 business centers with 2 conference rooms. Plus, we also offer frequent resident events to give you the perfect opportunity to explore your passions while getting to know your neighbors. At our Preston Hollow Village apartments, social experience is essential. The upscale yet casual neighborhood of our Dallas luxury apartments is conveniently located near shopping centers, award-winning schools, local museums, and beautiful parks. Preston Hollow Village offers a plethora of on-site dining, services, and more. Youll also enjoy easy access to Highway 75 and the DART public transportation system. Our apartments for rent in Dallas, TX are the perfect place to get refreshed, get connected, and get living. Contact us today!
Preston Hollow Village is an apartment community located in Dallas County and the 75230 ZIP Code. This area is served by the Dallas Independent attendance zone.
Unique Features
- Easy access to I-75
- Refreshing Soaking Tub
- Relaxing Courtyard and Pool Views
- Wine Refrigerators*
- Designer interiors
- Island Kitchen*
- Minutes to Downtown Dallas
- Washer and Dryer Included
- 100% Smoke-Free Community
- Custom Closet Shelving
- Designer Bath Tile
- Pets Welcome and Adored
- Blackout Shades in Master Bedrooms
- Pets adored
- Separate Glass Cooktop with Vent Hood
- Valet Parking Available at The Preston
- Barbeque Grills and Outdoor Dining Tables
- Custom Tile Backsplashes
- Golf Simulator
- Online Payments Available
- Brand-new community
- Breakfast Bar w/ Pendant Lighting*
- Complimentary Wifi Access in Common Spaces
- Elevator Access in Each Building
- Large Entertainment & Dining Spaces
- Sonos Wireless Speaker System
- Climate Controlled Wine Cellar
- Dual Sink Bathroom Vanity*
- Granite Counters
- Hardwood Flooring
- Private Patios and Balconies*
- Walk to Preston Hollow Village Shopping
- Floor to Ceiling Windows*
- Striking Dallas Skyline Views*
- Walk to Preston Hollow Village Dining & Shopping
- Walk-in Shower
Community Amenities
Pool
Fitness Center
Elevator
Concierge
Clubhouse
Controlled Access
Business Center
Grill
Property Services
- Community-Wide WiFi
- Controlled Access
- Maintenance on site
- Concierge
- On-Site Retail
- Vision Impaired Accessible
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- EV Charging
Shared Community
- Elevator
- Business Center
- Clubhouse
- Multi Use Room
- Breakfast/Coffee Concierge
- Disposal Chutes
- Conference Rooms
Fitness & Recreation
- Fitness Center
- Spa
- Pool
- Walking/Biking Trails
- Gameroom
Outdoor Features
- Sundeck
- Cabana
- Courtyard
- Grill
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Island Kitchen
Granite Countertops
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Surround Sound
- Sprinkler System
- Framed Mirrors
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Breakfast Nook
- Quartz Countertops
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Office
- Views
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
- Community-Wide WiFi
- Controlled Access
- Maintenance on site
- Concierge
- On-Site Retail
- Vision Impaired Accessible
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- EV Charging
- Elevator
- Business Center
- Clubhouse
- Multi Use Room
- Breakfast/Coffee Concierge
- Disposal Chutes
- Conference Rooms
- Sundeck
- Cabana
- Courtyard
- Grill
- Dog Park
- Fitness Center
- Spa
- Pool
- Walking/Biking Trails
- Gameroom
- Easy access to I-75
- Refreshing Soaking Tub
- Relaxing Courtyard and Pool Views
- Wine Refrigerators*
- Designer interiors
- Island Kitchen*
- Minutes to Downtown Dallas
- Washer and Dryer Included
- 100% Smoke-Free Community
- Custom Closet Shelving
- Designer Bath Tile
- Pets Welcome and Adored
- Blackout Shades in Master Bedrooms
- Pets adored
- Separate Glass Cooktop with Vent Hood
- Valet Parking Available at The Preston
- Barbeque Grills and Outdoor Dining Tables
- Custom Tile Backsplashes
- Golf Simulator
- Online Payments Available
- Brand-new community
- Breakfast Bar w/ Pendant Lighting*
- Complimentary Wifi Access in Common Spaces
- Elevator Access in Each Building
- Large Entertainment & Dining Spaces
- Sonos Wireless Speaker System
- Climate Controlled Wine Cellar
- Dual Sink Bathroom Vanity*
- Granite Counters
- Hardwood Flooring
- Private Patios and Balconies*
- Walk to Preston Hollow Village Shopping
- Floor to Ceiling Windows*
- Striking Dallas Skyline Views*
- Walk to Preston Hollow Village Dining & Shopping
- Walk-in Shower
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Surround Sound
- Sprinkler System
- Framed Mirrors
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Breakfast Nook
- Quartz Countertops
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Office
- Views
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 6pm |
| Sunday | 1pm - 6pm |
The majority of the landscape in North Dallas is filled with attractive, upscale homes, but there are several surprisingly affordable options as well. Several large shopping centers serve as the community’s main attractions, with a wide selection of nearby restaurants and movie theaters.
For outdoor fun, Anderson Bonner Park provides a great spot for running or biking along White Rock Creek, and numerous golf courses and sports facilities are nearby. Folks in North Dallas enjoy convenient access to Southern Methodist University and Dallas Love Field Airport. With world-class medical facilities such as Medical City Children’s Hospital and Texas Health Presbyterian Hospital Dallas nearby, North Dallas is an excellent location for healthcare professionals.
Learn more about living in North Dallas| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 3 min | 1.1 mi | |
| Drive: | 6 min | 3.3 mi | |
| Drive: | 12 min | 6.0 mi | |
| Drive: | 14 min | 8.7 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Dallas include Walnut Hill, located 0.8 mile from Preston Hollow Village. Preston Hollow Village is near Dallas Love Field, located 7.9 miles or 16 minutes away, and Dallas-Fort Worth International, located 24.6 miles or 31 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 14 min | 0.8 mi |
|
|
Drive: | 3 min | 1.1 mi |
|
|
Drive: | 5 min | 2.6 mi |
|
|
Drive: | 5 min | 2.7 mi |
|
|
Drive: | 7 min | 2.9 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 11 min | 8.1 mi |
|
|
Drive: | 15 min | 9.7 mi |
|
|
Drive: | 15 min | 9.7 mi |
| Drive: | 21 min | 16.8 mi | |
|
|
Drive: | 25 min | 16.9 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
|
Drive: | 16 min | 7.9 mi |
|
Dallas-Fort Worth International
|
Drive: | 31 min | 24.6 mi |
Time and distance from Preston Hollow Village.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 1 min | 0.1 mi | |
| Walk: | 6 min | 0.3 mi | |
| Walk: | 8 min | 0.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Dallas Trekkers Walking Club
|
Drive: | 7 min | 4.1 mi |
|
Cottonwood Park
|
Drive: | 11 min | 5.6 mi |
|
Richland Park
|
Drive: | 12 min | 6.4 mi |
|
White Rock Lake
|
Drive: | 12 min | 6.4 mi |
|
Dallas Arboretum
|
Drive: | 15 min | 8.0 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Walk: | 14 min | 0.7 mi | |
| Drive: | 4 min | 1.5 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 30 min | 19.8 mi | |
| Drive: | 63 min | 46.8 mi |
Property Ratings at Preston Hollow Village
Moved in the Preston almost 8 yrs ago. Enjoy the location and businesses in walking distance. Like the security of a concierge and valet service. I like the feeling of added security P.D.
Property Manager at Preston Hollow Village, Responded To This Review
We are delighted to know that you've enjoyed your time with us for the past 8 years. The convenience of our location and the services we provide are indeed some of the things we are proud of. We're glad to hear that you're enjoying them. Sincerely, The Preston Hollow Village Management Team
We love living in The Preston at Preston Hollow Village! All the staff are very helpful, engaging, and professional. It's also so nice to be within walking distance of so many wonderful restaurants and shops. The amenities and special events are also very nice. No complaints, and we're here for life!
Property Manager at Preston Hollow Village, Responded To This Review
We're truly grateful to know that you appreciate our team's efforts and the convenience of our location. We're also thrilled that you're enjoying our amenities and special events. Your satisfaction is our top priority and we're committed to maintaining the quality of your experience. Sincerely, The Preston Hollow Village Management Team
I enjoy living in this community. It is well maintained and full of useful amenities. It is quiet and peaceful and seren. The concierge staff and in the leasing office are always super pleasant and helpful. Veronica is always going above and beyond in her customer service.
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your kind words and are thrilled to hear that you're enjoying the peaceful atmosphere and amenities in our community. It's wonderful to know that our team, especially Veronica, has been able to assist you in a way that stands out. We strive to provide the best service to all our residents. Sincerely, The Preston Hollow Village Management Team
I just moved in three days ago, and so far, everything has been great! The move-in process was smooth, the apartment was clean and ready, and the staff has been welcoming and helpful. Excited to call this place home!
Property Manager at Preston Hollow Village, Responded To This Review
We're grateful for your positive feedback. It's wonderful to know that your move-in process was smooth and that our team has been welcoming and helpful. We're excited to have you as part of our community. Sincerely, The Preston Hollow Village Management Team
Our experience moving into this apartment complex has been fantastic. The transition was smooth, and everything has been wonderful so far. The management and staff have been helpful, and we are truly enjoying our new home. The apartment itself is everything we hoped for—comfortable, well-maintained, and a great place to live. Highly recommend!”
Property Manager at Preston Hollow Village, Responded To This Review
We're grateful for your positive feedback. It's great to hear that your transition into our community was smooth and that you're enjoying your new home. We strive to maintain a comfortable and well-kept environment for all our residents. Your recommendation means a lot to us. Sincerely, The Preston Hollow Village Management Team
Great place to live and great staff. Veronika and Jacob are the best to work with in the front office! My only problem has been with corporate not willing to work with me on pricing etc. at renewal.
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your positive remarks about our community and the team members you've interacted with. We're sorry to hear about your concerns regarding renewal pricing. We encourage you to reach out to us directly at 1 972-930-5599 or prestonhollowmgr@willowbridgepc.com so we can discuss this further. Sincerely, The Preston Hollow Village Management Team
We love living here. People are very nice. Leasing office, concierge, valet etc are always there to Help. Would definitely recommend this community
Property Manager at Preston Hollow Village, Responded To This Review
We're truly grateful for your positive feedback and recommendation. It's wonderful to hear that you're enjoying your experience with us and finding our team helpful. Your satisfaction is our top priority. Sincerely, The Preston Hollow Village Management Team
We have lived here since this past June, and we are absolutely thrilled with our apartment at Preston Hollow Villiage, and the amenities provided. The concierage staff, the leasing staff, and the maintenance staff and their quick reponses to our needs, have been just wonderful. We can't say enough about our awesome living experience here!
Property Manager at Preston Hollow Village, Responded To This Review
We're truly grateful for your positive feedback. It's great to know that you're enjoying your time with us and finding our amenities and services to your satisfaction. Your kind words about our team's responsiveness are much appreciated. We're committed to ensuring a wonderful living experience for all our residents. Sincerely, The Preston Hollow Village Management Team
Living at Preston Hollow Village feels like resort living. There are so many useful amenities and the upkeep of the property is pristine. It is so convenient having Trader Joes, amazing restaurants ,salons etc right outside my front door.
Property Manager at Preston Hollow Village, Responded To This Review
We're grateful for your positive feedback. It's wonderful to know that you're enjoying the amenities and the convenience of our location. We strive to maintain a pristine environment and your recognition of our efforts is truly appreciated. Sincerely, The Preston Hollow Village Management Team
We absolutely love living at the Preston Hollow Village apartments. There are so many extra conveniences, including on site shopping and restaurants, and of course the fitness and pool centers. And they have different floor plans within 3 buildings that can work for different budgets.
Property Manager at Preston Hollow Village, Responded To This Review
We're truly grateful for your positive feedback. It's wonderful to know that you're enjoying the conveniences and amenities we offer at Preston Hollow Village. We strive to provide a variety of floor plans to suit different needs and budgets. Your satisfaction is our top priority. Sincerely, The Preston Hollow Village Management Team
Our move in day was flawed by the fact that no one left our keys with the front desk and we had to wait 2 hours for leading office to open. Since then, things have been well. Really like the staff at the concierge. Very welcoming and helpful.
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your feedback and are sorry to hear about the inconvenience you experienced on your move-in day. We're glad to hear that since then, things have been going well and that you find our concierge welcoming and helpful. We strive to provide a seamless experience for all our residents. If you have any further concerns, please feel free to reach out to us at 1 972-930-5599 or prestonhollowmgr@willowbridgepc.com. Sincerely, The Preston Hollow Village Management Team
It is so nice to be a part of this wonderful community. The neighbors are friendly and the amenities are great. The leasing office associates are super friendly and helpful, especially Veronica who was instrumental in making my move in process very easy and not at all stressful.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you so much for your review! It's wonderful to know that our team, especially Veronica, was able to assist in making your move-in process smooth. We strive to create a welcoming and friendly environment for all. Sincerely, The Preston Hollow Village Management Team
We've only been here a few days, and we're still moving in in stages, but everything is easily accessible, and staff are very friendly and helpful. We're glad we're here!
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your positive feedback and are happy to hear that you're finding everything easily accessible. It's wonderful to know that our team has been friendly and helpful during your move-in process. We're grateful you chose to join our community and are happy to have you as a new resident. Welcome home! Sincerely, The Preston Hollow Village Management Team
No working freight elevator cost me an extra $2500 in moving costs. Garage, west side of building, and sometimes the lobby have smelled like sewage since we moved in more than a year ago. Online complaints about sewage smell go back more than 2 years. When I wanted to extend lease for a few months, rate was astronomical. Can’t wait for our new house to be done to get out of here.
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your feedback and are sorry to hear about the issues you've experienced. We understand the inconvenience caused by the elevator situation and the unpleasant odors you've mentioned. We also acknowledge your concerns about the lease extension rate. We would like to discuss these matters further with you. Please reach out to us at 1 972-930-5599 or prestonhollowmgr@willowbridgepc.com. Sincerely, The Preston Hollow Village Management Team
Great people. Kyle was great in showing us our new home. I’m sure we will love living there The location is perfect for us. Shopping. Salons. Restaurants etc
Property Manager at Preston Hollow Village, Responded To This Review
We're thrilled to hear that Kyle was able to assist you effectively. It's wonderful to know that you're finding the location ideal and convenient. We look forward to making your experience at our community even more enjoyable. Sincerely, The Preston Hollow Village Management Team
Great location and wonderful staff. A great quality of life. The number of restaurants and stores within walking distance makes daily activities extremely convenient.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for sharing your review. We strive to provide the best experience possible so we’re happy to read that you really enjoy our location and helpful service. We love having you as a resident at Preston Hollow Village! Sincerely, The Preston Hollow Village Management Team
Beautiful apartment!!! Great community, lots of restaurants and every convenience near by. Great location!! I just moved in and it has been a really good experience. The apartments and community is really a Live work and play experience. Even though it is apartment living, it is quiet and peacefull in your apartment like a home and all the lively activities outside. Even have Trader Joe's downstairs. Couldn't get better.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for your review of Preston Hollow Village. We're so glad that our community's even balance of feeling peaceful yet centrally located fits perfectly with your lifestyle. We are confident you will continue to enjoy your time in our community and hope to have you as a happy resident for years to come! Sincerely, The Preston Hollow Village Management Team
I like living in a community that feels safe and convenient. A big plus is the pet community at this complex. Dog park days are very fun to engage and socialize.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for your review! We are delighted to hear that you are thoroughly enjoying Preston Hollow Village living. We're proud to be a pet-friendly community and love providing our residents with a warm and friendly environment to call home. If you ever need anything, you know where to find us. Sincerely, The Preston Hollow Village Management Team
The Elevators do not work and management have confirmed they will not make the proper fixes. DO NOT CONSIDER MOVING HERE unless you want to live in a building that has no elevators.
Property Manager at Preston Hollow Village, Responded To This Review
Our team strives to provide the utmost professional service and we're disappointed to hear that this hasn't been your experience in our community. If you have any remaining questions or concerns, please contact our office directly via 1 972-930-5599 or prestonhollowmgr@lincolnapts.com. We'd appreciate the opportunity to discuss any unresolved matters in hopes to clarify any miscommunication or potential errors. Thank you for your time. Sincerely, The Preston Hollow Village Management Team
Elevators are out more than half of the time. The freight elevator has been out more than 95% of this year. There have been electrical failures several times and management seems totally disinterested in fixing the problems other than sending email updates
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your insight and feedback. Knowing that you have this impression of our services is disappointing and we'd like to provide a better experience moving forward. Please contact our office via 1 972-930-5599 or prestonhollowmgr@lincolnapts.com at your earliest convenience so that we may address your concerns and resolve your comfort in our community. Sincerely, The Preston Hollow Village Management Team
My car was broken into and vandalized last night. Management limited to say “we are not responsible for any theft inside our garage”. There are too many residents and they can’’t keep the property safe. The bike room also had several thefts last year. It needs more investment/improvements in security. Another issue is the elevator that is constantly broken.
Property Manager at Preston Hollow Village, Responded To This Review
Marcio, we deeply regret the unfortunate incident with your car and understand the distress it caused. We take feedback seriously and are actively improving security measures to prevent future incidents. Following the recent event, we held a community crime watch meeting to address residents' concerns. We have replaced security personnel and are planning to install additional cameras. We have also assessed and modified garage gate accessibility. While no security measures can eliminate crime entirely, our efforts have proven effective in preventing break-ins to the bike room since last year. We understand your frustration and are continually exploring ways to enhance security. We are open to discussing our security measures with anyone who has concerns. We strive to maintain a safe and comfortable community for all residents. If you have further questions, please contact me at prestonhollowmgr@lincolnapts.com. -Egniz R., Business Manager
We are staying at the Preston building. The apartment is very well built and maintained, very nice, new and luxury. It has Google Nest and Sonos speaker built in. The 3-bedroom apartment we are staying is very spacious. However, the experience with the entrence front-desk people was not very good. They seem don't greet us and not welcoming when we walk in. When asking for help, normally we don't get much help. For example, we just moved in last Friday, and we have a lot of stuff to buy during the first few days, so ever time when we come in with lots of stuff, they don't warmly, proactively offer help. One staff tried to avoid eye contact with us when we walk in. Overall, I feel they could improve their receiption staff's professionism and attitude.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for taking the time to review our community. While we're pleased that you're having an overall positive experience, it's disappointing to hear that our service hasn't met the same standards. If you wouldn't mind, our team would appreciate the opportunity to discuss the specifics of your experience and work towards making improvements accordingly. At your convenience, please contact our office via 1 972-930-5599 or prestonhollowmgr@lincolnapts.com. We look forward to connecting with you! Sincerely, The Preston Hollow Village Management Team
Just moved in 3 day’s ago. We already love our new life after living in a 4,500 sq. ft. Home for the last 25 years. The staff and the cleanliness the amenities are out of this world. Alan
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for your review. We're so pleased to read that you love living at Preston Hollow Village. We look forward to continuing to provide you with outstanding service and amenities for years to come! Sincerely, The Preston Hollow Village Management Team
I love living in this community. It is convenient located in central Dallas. The apartments are clean and well-kept. I live in The Preston where we get to enjoy the concierge and valet.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for sharing some of your favorite aspects of Preston Hollow Village! We're happy to hear how much you're enjoying our community, and we hope to continue providing you with a wonderful living experience. Sincerely, The Preston Hollow Village Management Team
Give 4 stars bc the elevators are always broken. Other than that I love the property! Concierge is great as is the valet! The apartments themselves are very spacious and cozy
Nice facility with nice staff and neighbors. Very clean. Things don't always work right in common areas which is a bit frustrating but overall, a good place to live.
The Preston building has had numerous issues unfortunately. Our freight elevator has been out for months. Ice makers in the common areas have been inoperative for over a year. Numerous thefts and security issues in the garages of these buildings over the past year.
The Preston: One elevator has been out for the past 4 months and no plan to fix it until June. The other elevator is out 3-4 times a week. You have to plan your life around the elevator. I also heard that this is not a new problem in this building. Concierge service was 24 hours but not anymore. Garage smell is an ongoing problem. The leasing office pretends to be helpful and caring, but they are not. There are some positive things mostly related to the neighbors, location, maintenance crew and amenities.
There are two Thyssen Krupp (TK) elevators in the "Preston" building that keep failing, leaving residents taking the stairs. One has been down for 3 months -- drive motor failed in Jan 2023 and TK has been unable to supply a replacement part yet. Meanwhile the other elevator has been failing repeatedly for periods of many hours, leaving residents sweating in the stairwells. Reviews on this site include elevator complaints in 2019!!! Management needs to take action to solve problem permanently. The building has a lot of positive things going for it, but without reliable elevators none of that matters. Stay away until the problems are solved.
Leasing staff is knowledgeable, professional and follows through with every detail. Amenities are amazing. Move in was efficient and property is meticulously clean and beautiful. I am excited to get settled in calling Preston Hollow Village my new home.
Constant issues with elevator and ac in our apt. Disappointed in the communication between the building and the residents. Need to be more prompt in details of what is happening in the building with the residents. Constant sewage smell in garage that has not been addressed.
Beautiful apartments and wonderful community with plenty of shopping and places to eat within walking distance. The amenities including the dogs parks (one for large and one for small) as well as indoor golf simulator is just icing on the cake!
I couldn't say more good things about Preston Hollow Village Apartments. I live in The Preston building and I love it. It is conveniently located, safe, aesthetically pleasing, and truly what I consider a luxury apartment. Having the dog bathing amenity is also a major plus. Any of my guests that have been over love it as well and now I get people wanting to come over all of the time. Highly recommend.
Constant issues with elevator, humidity, sewage smells, on site staff is great, we enjoy location and shopping. Looking forward to when more restaurants open up
I would recommend a lower floor so that the water pressure is better, other than that I'm pretty happy with this place
This place is absolutely wonderful - helpful friendly staff, kind warm neighbors, lovely grounds well maintained and consistently clean & classy. We are blown away for the quality we get for the cost we pay, and could not be happier with the entire environment and lifestyle this place affords us. LOVE IT HERE!
Friendly community. Friendly staff. Plethora of amenities, restaurants and retails just outside your door. Great location close to shops, malls and businesses.
my requests were handled super fast and hassle free. making the entire process easy for me, which i appreciate.
I would recommend it because it is conveniently located. It is a great building/facility and has all the amenities I need. I don't think it is being maintained well. The halls are often littered with paper and stuff on the floor. There is often dog poop or urine in the elevator. The landscaping is not maintained. I understand during the pandemic there have been staffing problems, but the issue with the litter and dog droppings needs to be addressed.
The algorithm used to price gouge people who are honest hard working and just want a fair price shut people out. Nickel and dime people out of contracts. Insanity that one bedroom apartments demand such high percentages of avg living wages/ monthly salaries
It's a very nice property and Eboni was extremely friendly
I really like the community, I do think they are very cost prohibitive
People who live here are cool and fun (some suck) Front office is very amateur
It is kept clean and updated. I love the location!
I would recommend, with the disclaimer that the dog park is not very good, and parking in the garage is exceedingly limited unless you reserve a spot.
I like it. Near Trader Joe'. Nice staff.
I lived at the Douglas for 2 1/2 years. The first year it was a nice place to live. After that it was terrible due to property management. Request for repairs are slow if repairs are made at all. Management is frequently unavailable if there are issues. Terrible book keeping system and management team. They will make every effort to keep you security and pet deposits for no reason. I highly recommend that you only live here if you are willing to live in a place that presents itself as upper end but in reality is a mediocre place to live and very poorly managed.
The dogs are great but residents need to be required to keep barking - especially from large dogs- to a minimum. It has recently become awful.
Apartment itself was great but building had issues and management was not tenant focused
I love the central location and the surrounding shopping complex.
Preston Hollow Village Photos
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The Douglas - 1BR,1BA-1150sft
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Large kitchen island with hardwood flooring and dark cabinets
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Large kitchen island with hardwood flooring and dark cabinets
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Large living room
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Dining room
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one bedroom apartment. Living room space
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Dining room and Living room
Models
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Studio
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Studio
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Studio
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Studio
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1 Bedroom
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1 Bedroom
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Preston Hollow Village has studios to three bedrooms with rent ranges from $1,530/mo. to $9,815/mo.
You can take a virtual tour of Preston Hollow Village on Apartments.com.
Preston Hollow Village is in North Dallas in the city of Dallas. Here you’ll find three shopping centers within 0.4 mile of the property. Five parks are within 8.0 miles, including Dallas Trekkers Walking Club, Cottonwood Park, and Richland Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
7825 Firefall Way
Dallas, TX 75230