Otis

Fantastic place to live - services, maintenance, and management are incredible.

The staff at the Otis really knows how to create a feeling of community! The decor in the common spaces and amenities are lovely!

Anyone in the Market for a new apartment you should check out the Otis building. people are great and the area is a great place to live.

The Otis is a clean and swanky building with a friendly vibe among the building tenants. Double the fun when you meet and make friends with people‘s pets in the elevator. for access to food and fun, the location can’t be beat.

I’ve lived a lot of places in the last 10 years, and this is the first place I’m excited to stay in for the long haul! Great location, excellent amenities, and top notch staff - couldn’t ask for more!

Everyone is so welcoming and kind which makes living at the Otis a pleasure.

You guys are the best. Keep doing what you’re doing because you’re doing it right. But actually you guys make living here a real pleasure. Nowhere else in Richmond can compare.

The Otis is truly an oasis. It is wonderful being able to come home each day to such a beautiful building and welcoming staff. From the amenities to the leasing office staff, everyone and everything is truly excellent!

The apartment is beautiful. The amenities are extremely nice. Staff is very welcoming overall great experience.

The Otis is one of those apartment buildings that you are proud to call home. The staff are attentive and very professional while at the same time they give you their upmost attention if you have any issues. A breathe of fresh air here since moving from Brooklyn.

Great location, amazing amenities, and staff. Definitely recommend if you're looking for a comfortable place to live.

The leasing office staff works hard to build a strong community by hosting events and connecting with local restaurants/businesses. Excellent amenities and location

My wife and I have been living at the Otis since last July and have loved every minute! From the state-of-the-art facilities like the gym, common-room area, and pool to the spaciousness of our personal unit, the Otis is a place we're proud to call home.

New and nice apartments in the middle of Scotts Addition. A lot of common facilities and a feeling of secureness.

A wonderful apartment community in a very advantageous Richmond neighborhood!

The Otis is a beautiful building with great amenities! From the outdoor planters to the indoor common spaces, the vibe is elegant, yet comfortable. There is a definite sense of community here which you don't always get in a large rental building. The staff in the leasing office helps to reinforce that feeling.

The safety, cleanliness, and amenities do not compare to any other apartment complex in the area!

great place in a great location with great people working there.

From the moment I set foot in the Otis Apartment Complex in Richmond, it became abundantly clear that this place is a cut above the rest. Let me break it down for you. Management: In an era where customer service seems to be dwindling in quality, the management team at Otis stands as a shining beacon of how things should be done. Their attentiveness is unparalleled. Whenever I had queries or concerns, they were met with a friendly smile and an immediate resolution. It's evident that they genuinely care about their residents and go the extra mile to ensure a pleasant living experience. Maintenance: Minor maintenance requests can be a hassle in many complexes, but not here at Otis. Each time I submitted a request, it was addressed on the very same day. It's comforting to know that you live in a place where issues are resolved promptly, and you don't have to repeatedly follow up or wait around.

I can’t say enough good things about living at The Otis! The level of service and care provided by both the leasing office and maintenance staff are top notch. Further, the cleanliness of the property is excellent. I love the feel every time I enter the building and truly feel at home here!

Otis has been great. If something is not working or need repair, we are notified in a timely manner and it is fixed as soon as possible. The employees are always super helpful.

We are thrilled with our living experience so far! In our touring experience, The Otis is by far the best residence in Scott's Addition. We appreciate the attention to detail in the aesthetic of the units and amenities and the thoughtfulness given to curating resident events that help take advantage of the stunning space and vibrant neighborhood.

We toured Otis first, then 4 other apartment complexes and chose Otis. First and foremost, the secured parking garage was a huge plus and the security of packages.

Ver clean and safe. Awesome location. Employees are polite, helpful, and respectful. Wonderful community to live in.

In my experience, Otis Management has consistently demonstrated excellence in their services. Their team members have proven to be exceptionally friendly, always maintaining a warm and welcoming approach towards residents. Moreover, they consistently go above and beyond to ensure that the needs of their residents are met with utmost care and attention.

Otis is amazing! It’s definitely the best apartment complex I’ve ever toured and lived at. The amenities are great and the building itself is beautiful! You’re paying for not only a beautiful apartment but also the luxuries of the on-site pool, gym, coffee shop, etc. Prime location in Scotts Addition too!

Fantastic place to live - building, community, and general experience are perfect.

We love living at Otis, so far! The staff are all wonderful. Cannot wait for the pool to open!

Otis is a phenomenal apartment community. The high end feel of the place is second only to the quality of the property management and maintenance staff. The location is unbeatable, with so many things around that can be walked to, and the amenities are top notch. You definitely get what you pay for.

I have loved living at Otis so far! The staff is super friendly and helpful and the location is great. I feel safe and there is always stuff around the area to do (& it’s walking distance!!)

Has been amazing so far! Management is super on top of everything and the amenities are fabulous:) can’t wait for warmer weather to use the pool!