Map
  • Add a Property
  • Renter Tools
    • Favorites
    • Saved Searches
  • Manage Rentals
  • Apartments For Rent
    • Bon Air Apartments For Rent
    • Colonial Heights Apartments For Rent
    • East Highland Park Apartments For Rent
    • Glen Allen Apartments For Rent
    • Henrico Apartments For Rent
    • Innsbrook Apartments For Rent
    • Manchester Apartments For Rent
    • Midlothian Apartments For Rent
    • Montrose Apartments For Rent
    • North Chesterfield Apartments For Rent
  • Houses For Rent
    • Chester Houses For Rent
    • Chesterfield Houses For Rent
    • Colonial Heights Houses For Rent
    • Dinwiddie Houses For Rent
    • East Highland Park Houses For Rent
    • Glen Allen Houses For Rent
    • Hopewell Houses For Rent
    • Mechanicsville Houses For Rent
    • Midlothian Houses For Rent
    • North Chesterfield Houses For Rent
  • Condos For Rent
    • Bellwood Condos For Rent
    • East Highland Park Condos For Rent
    • Glen Allen Condos For Rent
    • Henrico Condos For Rent
    • Hopewell Condos For Rent
    • Lakeside Condos For Rent
    • Laurel Condos For Rent
    • Lawrenceville Condos For Rent
    • Meadowbrook Condos For Rent
    • Montrose Condos For Rent
  • Townhomes For Rent
    • Bon Air Townhomes For Rent
    • Brandermill Townhomes For Rent
    • Chesterfield Townhomes For Rent
    • Dumbarton Townhomes For Rent
    • Glen Allen Townhomes For Rent
    • Henrico Townhomes For Rent
    • Innsbrook Townhomes For Rent
    • Lakeside Townhomes For Rent
    • Laurel Townhomes For Rent
    • Meadowbrook Townhomes For Rent
  • Help Center
  • Richmond Average Rent
  • Area Guide
  • Rent Calculator
  • Property Management Companies

Language

Apartments.com Logo
Manage Rentals      Sign Up / Sign In
  • 1BR, 1BA - Lofts and Upper Lofts at Canal Walk III
  • Building Photo - Lofts and Upper Lofts at Canal Walk III
    Building Photo - Lofts and Upper Lofts at Canal Walk III
  • Building Photo - Lofts and Upper Lofts at Canal Walk III
    Building Photo - Lofts and Upper Lofts at Canal Walk III
Contact This Property

Language: English

Open 9am - 5pm Today

View All Hours Office Hours Monday, 9am - 5pm Tuesday, 10am - 7pm Wednesday, 9am - 5pm Thursday, 10am - 5pm Friday, 9am - 5pm Saturday, 10:30am - 4pm Sunday, Closed

Lofts and Upper Lofts at Canal Walk III media gallery Unit
call 804-509-1545
Floor Plan View Body
Virginia Richmond City County Richmond Shockoe Bottom Lofts and Upper Lofts at Canal Walk III

Lofts and Upper Lofts at Canal Walk III

10 S 20th St, Richmond, VA 23223

4.3 (16 reviews)

Property Rating

4.3
Great
Out of 5

4.3 Blended Score

See all 16 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

Today
Share Listing
Favorites
804-509-1545
Property Management Company Logo
  • Monthly Rent

    $1,306 - $3,495

  • Bedrooms

    Studio - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    425 - 1,041 sq ft

Lofts and Upper Lofts at Canal Walk III
Property Management Company Logo
Share Listing
Favorites

These all-inclusive Richmond, VA apartments offer resort-like living overlooking a picturesque city skyline, the James River and Richmond's favorite cultural and entertainment attractions. Here, modern day conveniences flow seamlessly with the area's rich history and architectural character. To enjoy a unique Richmond lifestyle, come visit the crown of Shockoe Bottom and make the Lofts and Upper Lofts at Canal Walk your new home. One of our most popular features is our all-Inclusive monthly payment. One price covers your rent, internet, cable, heating and air conditioning, electric, water/sewer/door-to-door trash collection service Sunday Thursday. Imagine moving in with everything immediately available. Theres no set up, no registration, no extra deposit and no waiting for a service technician to get you started. From your first day, you are ready to begin enjoying your new home and all its luxury features.

Read More

Pricing & Floor Plans

filter results by bedrooms
One Bedroom $1,306 – $2,751
1 Bed 1 Bath 650 – 1,041 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit U705
    price $1,663
    square feet 854
    availibility Jul 21
  • Unit U303
    price $1,546
    square feet 854
    availibility Aug 10
  • Unit U206
    price $1,346
    square feet 851
    availibility Sep 29
Two Bedroom $1,966 – $3,495
2 Beds 2 Baths 970 – 1,041 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit U307
    price $1,966
    square feet 970
    availibility Jun 25
  • Unit U607
    price $2,074
    square feet 970
    availibility Jul 11
  • Unit U507
    price $2,083
    square feet 970
    availibility Aug 18
Studio $1,359 – $1,712 Not Available
Studio 1 Bath 425 – 570 Sq Ft
One Bedroom $1,306 – $2,751
1 Bed 1 Bath 650 – 1,041 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit U705
    price $1,663
    square feet 854
    availibility Jul 21
  • Unit U303
    price $1,546
    square feet 854
    availibility Aug 10
  • Unit U206
    price $1,346
    square feet 851
    availibility Sep 29
Two Bedroom $1,966 – $3,495
2 Beds 2 Baths 970 – 1,041 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit U307
    price $1,966
    square feet 970
    availibility Jun 25
  • Unit U607
    price $2,074
    square feet 970
    availibility Jul 11
  • Unit U507
    price $2,083
    square feet 970
    availibility Aug 18
Studio $1,359 – $1,712 Not Available
Studio 1 Bath 425 – 570 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $0
  • One time Fee
    $350
  • Pet deposit
    $0
  • Pet Limit
    2
  • Comments:
    Please ask about weight and breed restrictions. Pet rent range is $20-$40 per month (per pet), based on recommendation from PetScreening system.
  • Cats Allowed
  • Monthly pet rent
    $0
  • One time Fee
    $350
  • Pet deposit
    $0
  • Pet Limit
    2
  • Comments:
    Please ask about weight and breed restrictions. Pet rent range is $20-$40 per month (per pet), based on recommendation from PetScreening system.
  • Parking
  • Covered
    --
  •  
  • Other
    --

Details

Utilities Included

  • Gas
  • Water
  • Electricity
  • Heat
  • Trash Removal
  • Sewer
  • Cable
  • Air Conditioning
  • Internet

Lease Options

  • Short term lease

Property Information

  • Built in 1900
  • 110 units/8 stories

Matterport 3D Tours

1BR,1BA-573SF
1/4

About Lofts and Upper Lofts at Canal Walk III

These all-inclusive Richmond, VA apartments offer resort-like living overlooking a picturesque city skyline, the James River and Richmond's favorite cultural and entertainment attractions. Here, modern day conveniences flow seamlessly with the area's rich history and architectural character. To enjoy a unique Richmond lifestyle, come visit the crown of Shockoe Bottom and make the Lofts and Upper Lofts at Canal Walk your new home. One of our most popular features is our all-Inclusive monthly payment. One price covers your rent, internet, cable, heating and air conditioning, electric, water/sewer/door-to-door trash collection service Sunday Thursday. Imagine moving in with everything immediately available. Theres no set up, no registration, no extra deposit and no waiting for a service technician to get you started. From your first day, you are ready to begin enjoying your new home and all its luxury features.

Lofts and Upper Lofts at Canal Walk III is an apartment community located in Richmond City County and the 23223 ZIP Code. This area is served by the Richmond City Public Schools attendance zone.

Unique Features

  • Private Balcony/Patio*
  • Fire Sprinklers
  • Indoor Corridor
  • Above Standard Ceiling Height
  • Fireplaces Available*
  • Full Size Washer/Dryer Available*
  • Microwave Ovens
  • Individual Air Conditioning
  • Dual-Pane Glass

Contact

View Property Website
Language: English
Open 9am - 5pm Today
  • Monday, 9am - 5pm
  • Tuesday, 10am - 7pm
  • Wednesday, 9am - 5pm
  • Thursday, 10am - 5pm
  • Friday, 9am - 5pm
  • Saturday, 10:30am - 4pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Elevator

  • Laundry Facilities
  • Controlled Access
  • Property Manager on Site
  • 24 Hour Access
  • Recycling
  • Laundry Service
  • Elevator
  • Breakfast/Coffee Concierge
  • Fitness Center
  • Spa
  • Pool
  • Gated
  • Courtyard
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Granite Countertops

Microwave

Refrigerator

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Fireplace
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Microwave
  • Oven
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Crown Molding
  • Views
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Controlled Access
  • Property Manager on Site
  • 24 Hour Access
  • Recycling
  • Laundry Service
  • Elevator
  • Breakfast/Coffee Concierge
  • Gated
  • Courtyard
  • Grill
  • Picnic Area
  • Fitness Center
  • Spa
  • Pool
  • Private Balcony/Patio*
  • Fire Sprinklers
  • Indoor Corridor
  • Above Standard Ceiling Height
  • Fireplaces Available*
  • Full Size Washer/Dryer Available*
  • Microwave Ovens
  • Individual Air Conditioning
  • Dual-Pane Glass
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Fireplace
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Hardwood Floors
  • Crown Molding
  • Views
  • Window Coverings
  • Balcony
  • Patio
Expenses
One-Time
Cat Fee $350
Dog Fee $350
Utilities Included
Gas, Water, Electricity, Heat, Trash Removal, Sewer, Cable, Air Conditioning Included
Office Hours
Monday 9am - 5pm
Tuesday 10am - 7pm
Wednesday 9am - 5pm
Thursday 10am - 5pm
Friday 9am - 5pm
Saturday 10:30am - 4pm
Sunday Closed
804-509-1545
Neighborhood

Just east of Richmond's bustling downtown lies Shockoe Bottom, one of the city's most historic and eclectic neighborhoods. Hugging the shores of the James River, Shockoe Bottom mixes classic architecture with modern conveniences and a spirited energy. Stately brownstones house new businesses, while residents inhabit modern lofts previously used as industrial warehouses. Shockoe Bottom rentals also include luxury apartments in modern buildings and longstanding townhomes.

Aside from a bustling retail and restaurant industry, Shockoe Bottom boasts spectacular views. A stroll along the Canal Walk affords residents and visitors alike unexpected views of the river rapids in an urban setting. The Virginia Capital Trail runs through the community, serving as a perfect location for some jogging or recreational biking.

Learn more about living in Shockoe Bottom 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Reynolds C.C., Downtown
Drive: 4 min 1.5 mi
VCU
Drive: 5 min 2.2 mi
Virginia Union University
Drive: 7 min 3.4 mi
University of Richmond
Drive: 18 min 8.2 mi
Lofts and Upper Lofts at Canal Walk III is within 4 minutes or 1.5 miles from Reynolds C.C., Downtown. It is also near VCU and Virginia Union University.
Schools
  • Public Schools
  • Private Schools
Bellevue Elementary
Public Elementary School
Grades PK-5
188 Students
Attendance Zone
Martin Luther King Jr. Middle
Public Middle School
Grades 6-8
501 Students
Attendance Zone
Armstrong High
Public High School
Grades 9-12
747 Students
Attendance Zone
Central Montessori School
Private Elementary School
Grades PK-4
Nearby
Central Montessori School Of Virginia
Private Elementary & Middle School
Grades PK-8
137 Students
Nearby
K12 International Academy
Private Elementary, Middle & High School
Grades K-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Lofts and Upper Lofts at Canal Walk III is near Richmond International, located 8.5 miles or 15 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Richmond Main Street Amtrak Station
Walk: 6 min 0.3 mi
Richmond Staples Mill Road Amtrak Station
Drive: 14 min 8.3 mi
Ashland Amtrak
Drive: 27 min 19.8 mi
Petersburg Amtrak Station
Drive: 34 min 24.1 mi
Airports Distance
Airports Distance
Richmond International
Drive: 15 min 8.5 mi
Walker's Paradise
93
Walk Score®
Out of 100
Lace up your walking shoes because this area is considered a walker’s paradise.
Good Transit
56
Transit Score®
Out of 100
The area around this property has good transit with many nearby transportation options.
Bikeable
67
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Lofts and Upper Lofts at Canal Walk III.

Shopping Centers Distance
Shopping Centers Distance
Wilton Square at Tobacco Row
Walk: 6 min 0.3 mi
City View Marketplace
Drive: 2 min 1.3 mi
Eastlawn Shopping Center
Drive: 3 min 1.9 mi
Lofts and Upper Lofts at Canal Walk III has 3 shopping centers within 1.9 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Richmond Canal
Walk: 9 min 0.5 mi
Maggie L Walker National Historic Site
Walk: 19 min 1.0 mi
Chimborazo Park
Drive: 3 min 1.2 mi
Monroe Park
Drive: 4 min 2.0 mi
James River Parks
Drive: 8 min 3.8 mi
Lofts and Upper Lofts at Canal Walk III has 5 parks within 3.8 miles, including Richmond Canal, Maggie L Walker National Historic Site, and Chimborazo Park.
Hospitals Distance
Hospitals Distance
Bon Secours Richmond Community Hospital
Drive: 3 min 1.7 mi
Children's Hospital of Richmond
Drive: 8 min 3.9 mi
Bon Secours St. Mary's Hospital
Drive: 14 min 7.5 mi
Lofts and Upper Lofts at Canal Walk III has 3 hospitals within 7.5 miles, the nearest is Bon Secours Richmond Community Hospital which is 1.7 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Fort Gregg-Adams Military Reservation Bland
Drive: 31 min 22.3 mi
Fort Gregg-Adams Military Reservation Hopewell
Drive: 33 min 23.0 mi
Lofts and Upper Lofts at Canal Walk III is 22.3 miles from Fort Gregg-Adams Military Reservation Bland, and is convenient to other military bases, including Fort Gregg-Adams Military Reservation Hopewell.
 
 

Property Ratings at Lofts and Upper Lofts at Canal Walk III

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.3
Great
Out of 5

4.3 Blended Score

16 Renter Reviews

Share details of your own experience with this property

Sort By
 
  • Most Recent
  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
5/17/24
Don't Do It

Even though I asked to be placed on the parking pass list I've never been given one. Not that I could afford $150 a month anyways... ridiculously high price... The parking situation is trash and the people paying $150 for spot are parking in the free spots instead meaning I have to park far away. Our elevator has been broken for over a month and a half. It breaks often but is normally fixed after a week. The stairs smell like pee a majority of the time. The all in one washer/dryer combo sucks and I usually have to take my laundry elsewhere to do it. Packages aren't even delivered to my building, instead I have to go to the building next door to get them. It's been an okay time up until recently. Best thing I ever did was move out!

Property Manager at Lofts and Upper Lofts at Canal Walk III, Responded To This Review

Thank you for sharing your feedback with us. We apologize for the issues you have experienced during your time in our community. We appreciate your time as a resident and will take your comments into consideration for improvement.

5/20/23
Verified Renter

Lack of communication is my biggest complaint. My lease renewal was stalled because I didn’t submit proof of renters insurance but I HAD submitted it months earlier. I told them and was told the problem was solved. It’s been about a month and someone knocked on my door this morning to tour my apartment.

Property Manager at Lofts and Upper Lofts at Canal Walk III, Responded To This Review

We apologize for any miscommunication that may have occurred regarding your lease renewal and proof of renters insurance. We strive to provide excellent customer service and we will take your feedback into consideration to improve our communication process moving forward.

5/16/23
Verified Renter

Overall, pretty good. I lived here for 2 years, and if I wasn't moving out of town, I'd live here longer. Neighbors are considerate, lots of dogs to brighten up my day. Amenities are top notch - indoor courtyard, gym, free laundry machines (on top of the in-unit ones). Maintenance is quick to respond for issues inside your apartment, and they're always right on time with those filter changes. Sometimes random things malfunction for a while, like elevators or parking garage doors, but those things have not directly impacted me.

Property Manager at Lofts and Upper Lofts at Canal Walk III, Responded To This Review

Thank you so much for taking the time to share your experience with us at Upper Lofts at Canal Walk. We're thrilled to hear that you enjoyed your time living with us and that our community, amenities, and maintenance team met your expectations. We appreciate your feedback and hope that you'll keep us in mind if you ever find yourself back in the area.

4/26/23
Verified Renter

love how clean and up to date the hallways are. the staff are great in the main office, maintenance, cleaning crew, and trash service. great place

Property Manager at Lofts and Upper Lofts at Canal Walk III, Responded To This Review

We love how you're enjoying the cleanliness and modern feel of our hallways, and that our team has been so helpful and accommodating. Thank you for the compliments, we greatly appreciate it.

4/12/23
Verified Renter

The location is great and the character of the apartment is great. Everything else is less than. I had to wait 7 months to get a parking spot, in the meantime my car was hit several times on the street while parked. I can hear every conversation my neighbor has despite him talking in a normal voice. My entire apartment shakes when I use my laundry machine and the drying cycle takes longer than air drying the clothes. I dust weekly and you couldn't tell, my rag comes up black every time (despite not having any pets or windows open) - so I can't imagine the last time they actually cleaned the duct work or had the windows properly sealed.

Property Manager at Lofts and Upper Lofts at Canal Walk III, Responded To This Review

Thank you for taking the time to provide your feedback. We appreciate your kind words about the location and character of the apartment. We apologize for any inconvenience you experienced regarding parking and noise from your neighbor. We will take your comments into consideration to better improve our property. Thank you again for your review.

4/9/23
Verified Renter

The Upper Lofts at Canal walk are the best lofts in Richmond! Tall ceilings, modern amenities, gym, pool and a great management team. Steps away from a brewery convenient stores great restaurants grocery stores and pharmacies. it is dog friendly with a cute dog park. It’s a secure area so you feel safe walking around the complex. Some of the best restaurants are in Shockoe bottom or Shockoe slip. It’s a great area to live in and very close to the interstate.

Property Manager at Lofts and Upper Lofts at Canal Walk III, Responded To This Review

Thank you so much for taking the time to leave such a glowing review of The Upper Lofts at Canal Walk! We're thrilled to hear that our modern amenities, convenient location, and dog-friendly policies have made your living experience so enjoyable. We hope you continue to enjoy everything our community and the surrounding area have to offer!

2/2/23
Verified Renter

Love the trash pick-up. It’s convenient that the electric and water are included so I have less bills to worry about. I wish parking was included with rent.

6/30/21
mixed bag

I think a lot of the reviews on here were left prior to new management taking over, or at the least, new staff. I had a great experience with maintenance requests and office staff. They were friendly and even worked with me on a move out mix up where we were both at fault. Being in the industry- I know most places could have legally held their ground and taken me for thousands- but they did the right thing when they didn’t have to. Never had qc issues (I believe the system was replaced building wide in the last few years), buildings are cleanish especially when you consider how many residents these buildings house. Elevators sucked and were broken a lot. But overall- my apartment was beautiful and I would rent here again for sure if I was to move back to the city.

1/13/18
Do Not Live Here

I love my apartment, but I am leaving this place as soon as I can. I have lived here for over a year and a half, and since then I have experienced numerous issues. My washer/dryer breaks down frequently. Even flooded my apartment after the maintenance crew said that it was fixed. There is a leak within the bathroom wall that the office will not fix, causing water damage that compounds on itself. The management office is absolutely incompetent, minus one or two. Additionally, there aren't enough parking spaces for the amount of tenants here, so you have to try and find spot on the street or you end up with a 5-6 block walk back. Please, do yourself a favor and look elsewhere.

12/20/17
just don't do it.

I have lived here a little over 6 months and I would tell anyone and everyone not to live here. a few of my complaints: 1.The whole outside of the building smells like dog urine and the dog owners NEVER clean up after their pets. I have a dog here and I always clean up after them because...that's my job as a dog owner. They have a "dog run" which is literally a long narrow area that's fenced in where dogs do their business and owners never clean up after them and neither do maintenance. Maybe if they provided a better and bigger area for the dogs the smell around the building wouldn't be so strong. 2. PARKING IS TERRIBLE. One of the "perks" when signing our lease was 2 "free" parking passes. What that means is they give you two passes that are good for the free lot down on dock st (which is always full after about 3 PM), or street parking. They have closed down about 2-3 lots since I have been here which has resulted in zero open parking spots. It's ridiculous and they seem to be not worried about it at all. I've been towed and ticketed because of this. I would pay an extra $50 a month for one parking spot but I don't want to give them anymore of my money. 3. NOISE LEVEL IN THE SUMMER. The pool area is the worst in the summer. Our bedroom window is right next to the pool area, which I thought would be a nice view. I wish I would have realized this was a bad thing when I signed my lease. The staff do NOTHING to enforce their "pool area is closed after 10 PM" rule. They have put up stupid little notes around the building once, which of course did nothing. I have had to call the onsite deputy about 3-4 times due to people being loud, drunk, and inconsiderate till about 4 AM. They blast music, grill, swim, scream, etc till late into the night. I have reported it to the front office too, but nothing happened. 4. The staff do absolutely nothing when you write in complaints.As you can tell. 5. My AC unit broke over the summer and it took about 2 months for them to fix it. I have talked to other residents and it seems everyones unit has broken. 6. They take better care of their other buildings more than the lofts at canal. They always seem more clean. 7. People are always smoking int the stairwells. 8. They have been doing construction for over a year. 8 AM wake up call monday-friday. I never planned to complain, but, I wish I would have seen a review like this before I signed a year of my life away here.

12/6/17
Never do business with the Lofts of Canal Walk

I am having a horrible time with this location. I attempted to get an apartment with the Lofts. I was unfortunately declined in which I was advised I would get the holding fee back to my card. (Not to mention the experience and length of time in the office and computer issues encountered during applying.) The deposit was mailed to an address that I no longer live and the company is trying to charge me either 35.00 to have MY money sent to an address or I have to wait until 12.15.2017 to have MY money resent. IN addition , the Rep Keonia or KeeKee has hung up on me twice. I asked for a management, she states they are busy. After indicating I'd wait, I was placed on hold for about 5 minutes and hung up again. NEVER do business with this place!

9/22/17
not so great

The grounds are dirty, leasing staff is unprofessional and rude and doesn't value your time (despite thier voicemail message ). The whole utilities included thing actually kind of sucks from a maintenance standpoint- for example our AC went out for the whole month of July - it was 82 degrees in the apartment at one point- we called and emailed and they claimed they "fixed it" 4 times (it would work for a half day and then temp would creep back up- ya ok). We ended up deciding to move- for this and other reasons--big one is felt we were over-paying for what we were getting- and it wasn't until we said something in front of a prospective resident touring our apt that they actually fixed the AC for good. When it's cooler in the un- air conditioned stairways than it is it your apartment and no one from the front office seems to really care yet you are technically still paying for essentially broken AC- ya kinda turns you off from a place. Also included internet is a joke--its so slow! Anyways- this was one of several incidents in which the leasing office displayed their utter lack of care and total disregard for the residents. Seems like they wasted a lot of money on a fancy new office rather than fix their obvious staffing issues

8/18/17
Moldy Units, Damaged Goods, No Parking

My husband and I lived there for a year and would not recommend it. We had mold growing in our unit, and we they attempted to clean it, they ruined 2 of my husband's blazers. And the mold came back. And ruined some of my aloe plants. But don't fret, they can fix somethings... when they get to them... like our A/C we lost for a few days, our dishwasher that quit working, our bathroom light that wouldn't turn on (multiple times. and it wasn't the bulb.).... Parking is included with rent, but good luck finding a spot if you don't get home in the evenings before 7 pm. The package room is a mess, and no notifications come when you do get a delivery. So check often and search hard when you do. Everything is out of order.... the vending machines, over half of the cardio equipment, and often the fob system to get in. I have circled the building knocking on doors before to get in my own building. And Shockoe Bottom itself isn't worth the rent. It is dirty. It doesn't attract the classiest weekend crowd. The only nearby grocery store is a small, Farm Fresh.. where nothing is fresh.....

6/6/17
Never Live Here

Pros: Location and the one check a month policy. Cons: Oh boy where do I begin? First, the free internet is an absolute scam. The free internet is limited to 10 mbps, which for those unfamiliar is barely enough to stream Netflix let alone do any major web browsing. They have a deal with a local ISP to where you can only use their services and must pay more for the "premium" internet which is 20 mbps which, again, is WAY below acceptable standards. A decent internet speed comes in around 50 mbps. Next, the office staff is absolutely TERRIBLE. They are unresponsive, never follow through on promises, and either intentionally or unintentionally spread misinformation about policies constantly. If you need maintenance in your apartment done, forget about it. Average wait time is over a month and a half, even when an issue is deemed an "emergency" by the property. Our apartment had black mold and it was never addressed in three months. Beyond that, a nearby neighbor had black soot coming out of their ventilation that was never addressed. The "free" parking does not really exist as the parking lot is very typically full by later in the day. The building is currently under construction and cleaning which has no estimated end date (so assume years as it has already been a few, or the entirety of your lease). Every day at 8 AM they begin working on the building which reverberates through the entire apartment complex and forbids you from sleeping beyond that time. Now, I get that every apartment complex in Richmond has negative reviews online and I encourage everyone to take all online reviews with a grain of salt. HOWEVER, this property truly is the exception. Living here is absolutely terrible. It is common knowledge around the building that the front office staff is poorly managed, the maintenance team is unreliable at best, and that the tenants are not highly prioritized due to high leasing numbers. If you can, avoid living at property at all costs...There are plenty of great apartments on this same street for similar prices. Do not live here.

10/2/16
Nickel and Dime

When I moved into this apartment things were clean. When I moved out, I cleaned everything very thoroughly, however, they found one spec of dirt inside a cabinet and they charged me $35, claiming that I didn't clean it. They charged me $25 because they said I hadn't wiped off the countertops because they could see the water droplets that had dried there.

10/2/16
Incompetent Staff

When I was given a parking pass, the office staff who filled it out made a typo. She corrected it. However, my car got towed because she corrected it instead of giving me a new one, so the towing company thought my parking pass was a fake. Then the office staff refused to pay the cost of towing! Even though it was their fault that my car got towed! Do not live here, the staff is incredibly stupid.

There are no reviews for this property. Be the first to add a review on this property.

Submitted by a verified resident of the apartment community. Participating residents may receive reward points in exchange for posting a review during their lease term, regardless of the nature of the review. Delete
Translated Review: See Original Hide Original

Responded To This Review

Translated Comment: See Original Hide Original

Property Manager Responded

Read More
Was this helpful? Vote review helpful Thanks for your feedback!
Flag Review
  1. ...
  2. ...

Lofts and Upper Lofts at Canal Walk III Photos

  • 1BR, 1BA

  • 1BR,1BA-573SF

Models

  • Studio

  • Studio

  • Studio

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

Nearby Apartments

Within 50 Miles of Lofts and Upper Lofts at Canal Walk III

View More Communities
  • Overview

    1817 E Main St

    Richmond, VA 23223

    1-2 Br $1,544-$1,919 0.1 mi

  • The Trail Lofts

    12 S 17th St

    Richmond, VA 23219

    1-2 Br $1,230-$2,396 0.2 mi

  • The Bakery

    1715 E Grace St

    Richmond, VA 23223

    1-2 Br $1,350-$2,510 0.2 mi

  • Atrium Lofts at Cold Storage

    500 N 18th St

    Richmond, VA 23223

    1-2 Br $1,265-$3,168 0.4 mi

  • Todd Lofts

    1128 Hermitage Rd

    Richmond, VA 23220

    1-3 Br $1,391-$2,456 2.8 mi

  • The Cooperage

    1650 Overbrook Rd

    Richmond, VA 23220

    1-2 Br $1,393-$3,302 3.0 mi

Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Lofts and Upper Lofts at Canal Walk III has studios to two bedrooms with rent ranges from $1,306/mo. to $3,495/mo.

Can I see a model or tour Lofts and Upper Lofts at Canal Walk III?

You can take a virtual tour of Lofts and Upper Lofts at Canal Walk III on Apartments.com.

What neighborhood is the property located in?

Lofts and Upper Lofts at Canal Walk III is in Shockoe Bottom in the city of Richmond. Here you’ll find three shopping centers within 1.9 miles of the property. Five parks are within 3.8 miles, including Richmond Canal, Maggie L Walker National Historic Site, and Chimborazo Park.

Back To Top

Send a Message

Contact Property
enter move in date in the format: 2 digit month / 2 digit day / 4 digit year

I would like to...

Send Message

Submitting Request

Send a Message

Contact Property

Thank you! Your email has been sent.

Error

Report an Issue Print Get Directions

Try These Popular Nearby Searches

Cities

  • Manchester Rentals
  • North Chesterfield Rentals
  • Bon Air Rentals
  • Lakeside Rentals
  • Dumbarton Rentals

Neighborhoods

  • Downtown Richmond Rentals
  • West End Rentals
  • Northside Rentals
  • East End Rentals
  • Westover Court Rentals

ZIP Codes

  • 23225 Rentals
  • 23221 Rentals
  • 23224 Rentals
  • 23220 Rentals
  • 23219 Rentals

Search by Bedrooms

  • Studio Apartments in Richmond
  • 1 Bedroom Apartments in Richmond
  • 2 Bedroom Apartments in Richmond
  • 3 Bedroom Apartments in Richmond

Other Rental Types

  • Shockoe Bottom Lofts for Rent
  • Shockoe Bottom Houses for Rent
  • Shockoe Bottom Condos for Rent
  • Shockoe Bottom Townhomes for Rent
  • Richmond Lofts for Rent
  • Richmond Houses for Rent
  • Richmond Condos for Rent
  • Richmond Townhomes for Rent
  • Private Landlord Rentals Richmond
  • Richmond Duplex Rentals
  • 23223 Houses for Rent
  • 23223 Condos for Rent
  • 23223 Townhomes for Rent

Stay on Budget

  • Richmond Apartments Under $600
  • Richmond Apartments Under $700
  • Richmond Apartments Under $800
  • Richmond Apartments Under $900
  • Richmond Apartments Under $1,000
  • Richmond Apartments Under $1,500
  • Richmond Apartments Under $2,000

Filter by Popular Amenities

  • Pet Friendly Apartments in Richmond
  • Furnished Apartments in Richmond
  • Apartments with Washer & Dryer in Richmond
  • Wheelchair Accessible Apartments in Richmond
  • Apartments with EV Charging in Richmond
  • Apartments with Balcony in Richmond
  • Apartments with Air Conditioning in Richmond
  • Richmond Waterfront Apartments

Find Specialty Housing

  • Student Housing in Richmond
  • Richmond Low Income Housing
  • Senior Housing in Richmond
  • Short Term Rentals in Richmond
  • Luxury Apartments in Richmond
  • Cheap Apartments in Richmond
  • Corporate Housing in Richmond
  • Move-In Specials in Richmond
  • New Apartments in Richmond
  • About Us
  • Advertise
  • Legal Notices
  • Privacy Notice
  • Avoid Scams
  • Accessibility
  • Calculate Rent Affordability
  • Renterverse
  • Sitemap
Property Logo
apartments.com
© 2025 CoStar Group, Inc. Equal Housing Opportunity

Equal Housing Opportunity

© 2025 CoStar Group, Inc.

Equal Housing Opportunity

Ready to Apply?

Good News! This rental is accepting applications through Apartments.com. Act now and your $ purchase will include 9 additional FREE application submissions to participating properties.

Or if you already have an account


Required

Required

Valid Email Required

You must acknowledge the disclaimer to continue
Next
Continue

Take me to this property's website
Send Message
Interested in this property? Send message today.
Rate & Review Lofts and Upper Lofts at Canal Walk III
Please select a rating
50 character minimum
By clicking submit, I agree to the Apartments.com Terms of Service and the Ratings & Reviews Terms of Use.

What Are Walk Score®, Transit Score®, and Bike Score® Ratings?

Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.

Learn How It Works

What is a Sound Score Rating?

A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources

Learn How It Works

Share This Listing
Listing Image

10 S 20th St

Richmond, VA 23223

Email

Link Copied

(804) 509-1545
Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness