Haven at Augusta Woods

Ya cumplí mi primer año aquí y puedo confirmar que es muy agradable, la atención de las personas que trabajan aquí es muy buena son muy amables y confiables no me sé todos sus nombres pero si puedo dar gracias a Diana, a Mary y fijo a todos los demás me encanta que traten de hablar español para hacernos sentir como en familia.

They do not clean the dog park The hall way and lobby is always dirty and smell bad

I've lived here since 2019 and it was nice when I first moved in. The grounds were maintained, trash was picked up at a decent time, and neighbors were courteous. I don't know what happened, but everything went downhill drastically right before COVID hit. Trash started getting picked up around 1-2am. It used to get picked up by midnight at least. We're required to pay for valet trash so why am I still paying if they're not picking it up? Parking used to be plentiful when I moved in, but now it's just awful! If you get back late and live in the first few building like I do this results in having to park wayyy at the other end of the parking lot and walk back. I decided to finally get a garage. I was supposedly on a "wait list" for one for over 1 year, and when I finally got one I was able to only use it for 2 weeks. They told me that someone else had rented the garage online, but I could have a different garage. If someone supposedly went online suddenly and rented my garage why did I even have to wait on a list for over a year, and since I already waited why did I have to go back to the bottom of the list? There was also a strange man wondering the complex. He'd be vandalizing the property, throwing trash into the pool, doing laundry and bathing in the pool, and pouring pool water all over the furniture. When we finally called to report him we were told we didn't have a courtesy officer anymore so we'd have to call the police which we did. The property has also been vandalized multiple times by different parties as well as cars being broken in to. The front gate is broken often allowing anyone to come in, and the codes guests are supposed to use at the call box don't work. They used to keep a log where you'd have to sign for your packages, but not anymore. At one point they were leaving them in the hall outside the office if it came past 6 instead of bringing it to your door. Then they started putting all of them in a room left unattended and unlocked so anyone can just walk in. I've also filed numerous noise complaints since August. I haven't been able to have peace or quiet in my home since they moved in mid last year. I even sent video evidence of the constant noise. I've called security and the courtesy officer for assistance, and nothing was resolved. I even referred a friend to move in, and with how things have gone downhill I'm embarrassed to have recommended that they move here, and I won't do it again.

The management at the property are not doing anything about the residents that have pets. The stairways and hallways smell because resident do not pick up after their animals. It’s really disgusting and something that a non pet owner should not have to be worrying about.

We have been here since 2017 and just renewed our 3rd lease. We love Summer & Holly who are always there to help at anytime. The other residents are friendly and it’s dog friendly. Close by stores has been a plus for us as well. If you’re looking for a nice beautiful place to call home, Haven at Augusta has accomplished that for us

Best look elsewhere cuz they don’t respond to residents concerns. They don’t answer the phone, or VM. They are kinda shady to be frank. Promise things and they don’t follow thru. My washer leaked all over the floor and they told me it would be fixed on Monday. Didnt happen. Then it was to be fixed on Tuesday, that didn’t happen. I called through out the day. They don’t answer phones. I’m a cancer Pt and don’t need this added stress. It’s been a real problem here from day one.

Marley and Heather are THE BEST agents in this area! They will make sure everything is easy to understand when signing the lease and get you moved in on the date and floor level you want. Breath of fresh air from my last apartment complex experience. Highly recommend!

I moved in a few weeks ago, and I absolutely love it here. The space feels more like a home than an apartment, and it’s awesome everything is brand new! Also, I can not say enough about the staff. They have gone above and beyond to accommodate my kids and I, and are always friendly and courteous. Great place to call home! -Amanda

This is our second apartment complex & by far our favorite. Staff is very helpful & quick to respond to assist us. We were informed with every step of the process. We are so happy we chose this complex over others.

Amazing complex. We LOVE living here & calling It home. Staff is very friendly and they care about their residents. Move In process was quick and simple.