Everleigh Short Pump 55+ Active Adult Apar...

Everleigh is a great place to live in the middle of Short Pump. Lovely apartments, well manicured landscaping and friendly staff. It is convenient to shopping, restaurants, medical facilities, etc. A nice place to call home.

My best experiences at Everleigh are most of the residents are very friendly and cordial. I like the current management and maintenance teams, whom I find are extremely helpful in time of need. I also enjoy residing in a very quiet environment.

We enjoy the community here. The residents are caring and giving people. The office and maintenance people are working very hard to give the residents enjoyable events and are helpful with some of the questions we have. They can't please everyone, but they sure give it their best.

We are so glad we moved to Everleigh. My husband & I really enjoy using the lap pool& are looking forward to our weekly workouts w the instructor. We have met many of the residents and enjoy our fellowship with them. We enjoy the special events & programs offered. We know & appreciate the efforts by staff to offer us a very special place to live. Our new maintenance staff is doing a great job answering & fixing our maintenance issues. Looking forward to planting our garden. My husband enjoys watching the tomatoes grow & ripen. As we move along our retirement path we hope to make this our home!

The apartment has had a terrible time with the WiFi service. They also need to do some painting in hallways. In my opinion the soffice staff are not very friendly.

I have been living here almost 2 years and I am still addressed in this community rewards system by my MAIDEN NAME. That speaks volumes about a management team who cannot be bothered with minutia when it comes to our personal sense of self-esteem. Simple point in fact: having lived here for almost 2 years, I have been unable to raise or lower the blinds in my apartment (with 16 windows) due to the fact that I am less than 5 feet tall and the cords to my blinds have been shortened, knotted, tied and re-tied and beyond my reach to raise or lower unless climbing on my couch in the living room. I have four joint replacements, 2 knees and 2 hips and SHOULD NOT HAVE TO CLIMB ON FURNITURE OR LADDERS TO PERFORM SIMPLE FUNCTIONS FOR VIEWING MY TELEVISION WITHOUT GLARE, SIMPLY because Everleigh has only agreed to fix this at my own expense. Need a handrail for bathroom? buy it and pay for it to be installed. (and leave it for next tenant, of course).

I am happy with the community as a whole. However, too often yearly maintenance work is postponed for a long time. A year has gone by and the building/windows have not been cleaned. There should be more cameras for security purposes.

i am verY happy here. the staff are WONDERFUL AND THE PEOPLE ARE AMAZING. it is so much fun and so many things to do.it is also convient to everything. the grounds are kept up and the buliding is kept clean

Comfortable Apartment & good location to all necessary needs. Social activities available with other residents. Maintenance available for apartment needs. Staff is available for answering any questions or concerns you as a resident might have. Grounds are attractive and well maintained.

The everleigh is clean and well organized. The staff is helpful. It's a good experience. I appreciate the delicious hot breakfast served and happy hour is very important to the community

The location is perfect. I walk to the grocery store. It is a fairly small group of people and it is easy to know everyone. The apts are large. The staff is great.

Lately it has not been so good as people are failing to pick up after their dogs inside as well as outside the building. You would think it’s a 55 plus community so people would know better. Unfortunately that has not been the case.

Evereigh Short Pump is a very clean and quiet community. Most residents are friendly and courteous.. I've learned this past few weeks snow removal on the parking lot is inadequate. Sidewalks are better maintained. I believe management communication should be improved, for example we have new members of the maintenance staff, residents never received a communique introducing the new staff members. I have an overall general feeling residents should be informed when events take place which affect the community as a whole..

I have lived at Everleigh Short Pump almost 2 years, and I am so happy with my experiences. Any issues, questions, or concerns are addressed in a timely manner. The people are so welcoming and the community offers so many activities to the residents. If I could make one suggestion it would be to try to incorporate more large round tables in the community room. The long rectangular tables are not as conducive to talking to everyone as round tables would be. I love the location, all the friends I have made, and just renewed my lease for another year.

We have personally been to all the 55 communities within 30 miles of Short Pump. Everleigh Short Pump is hands down the best fit for us is almost all of our categories.

I have lived at Everleigh since February 29, 2024. They allowed me to transfer apartments within due to a noise level. Since then I have loved my apartment. Around Thanksgiving, I had a new neighbor who had a lot of baggage and noise, but this has been resolved I understand. Given all that, I love my apartment and my community of wonderful people. Friends get together in each others apartment for special occasions, meet downstairs in Activities room at least 3 times a week with two breakfasts and a Happy Hour by staff. There are card games, movies, informative meetings, etc if we wish to participate. Staff is available if we have a problem. We schedule if possible as they are enormously busy. I appreciate our staff. We finally have a good working staff interested in our wellbeing. I hope to spend the rest of my days here at Everleigh in peace. Nancy S Denby

It seems like we are loosing some amenities but the rent doesn't go down The hot tub was broken most of the summer and fall and we didn't get a break on rent either.

I love my new home at Everleigh! It is new and modern and perfect for my needs. The staff are great, professional and friendly and helpful, but the thing I love most is the feeling of "community". Everyone I have met has been warm, friendly and helpful and I have been invited to join the various activities offered. I would strongly recommend Everleigh to anyone wanting to move to a 55 active community!

Many nice people live here. We enjoy having breakfast downstairs together and playing cards and games. I feel safe here. The staff is quick to resolve any issues or fix something that is broken.

Wonderful property and residents enjoy the amenities Maintenance is on point and property is well kept Management is great to work with on issues Wish we had a dog park

I’m enjoying living here, friendly people and staff, very clean and plenty of activities. Hopefully everyone is doing well and can enjoy the times sharing our lives ??

It took us a while to get settled. My wife still working. I worked to sell our townhome. Slowly getting unpacked and internally put things where we wanted and then moved them around. The residentes are extremely friendly. The staff responsive. Most issues were our own. We lived in the same place for 35 years raising 3 kids. Apartment living changed dramatically from our apartments in Northern VA and then Henrico. Just taking us awhile to adapt to a friendlier style of apartment living.

Moving to Everleigh has been such a pleasure. The residents are helpful to newcomers. We feel comfortable in our new environment. The activities are fun as well as challenging. Staff especially the maintenance staff are very responsive & provide feedback on a regular basis.

Since moving into Everleigh nearly 2 years ago, there has been a huge turn over in residents, administration, and maintenance. The community, however, is still a wonderful place to live. There is always something to do, and most residents are very friendly. There have been problems (especially with pets) but the admin has worked hard to address those areas of concern. I would still highly recommend to tour the community to see if it fits your needs.

I'm very impressed with the ambiance, atmosphere and attitude when I first came to Everleigh. I've been here for 2 weeks and hope to live here for a long time. It has all the amenities I was looking for. I'm very happy.

Location and friends made among residents are the two factors that keep me at Everleigh Short Pump. Otherwise, Everleigh offers interior entry apartments for the elderly...that's it. The concept advertised of an active adult community with educational lectures, trips to local venues of interest and amenities onsite has turned out to be largely a myth.

It has been a pleasant experience. I still need a little help, but am sure I will receive it. The staff is very kind and helpful. The building is clean and the staff work hard to ensure that I am content.

I moved here three weeks ago and love it. Staff is helpful and responsive to needs, residents are welcoming and friendly, and activities are varied and enjoyable. My apartment is beautiful, as are the common areas and exterior. Everything is clean and well maintained.

Apartments are large, the grocery store is within walking distance and the building has everything that I need for a comfortable and happy life.

Really enjoy living at Everleigh. The people are great. Water aerobics during the summer months is refreshing and fun. We don’t have to pay for a separate gym any longer.

I love my apartment and the residents are very friendly. The only thing I would like to see is that someone needs to know how to keep the records straight in the main office. I noticed when I got my April statement that I hadn’t been charged for trash it pest control. I confronted them at the office and they said get it straight, they said it came to a certain amount and they withdrew it from my bank account. When I checked my bank statement they had taken out twice the amount. This was April 6th and I have asked them about it so many times and it is still pending. I didn’t want to put it here, but I felt that it would get the point across. This is July and I think that three months of them holding my money is long enough.

I'm just about to move into my new home at the Eveleigh and couldn't be more excited! The staff here have been fantastic throughout the process of helping me get everything for move in, squared away. Love this place!

I love the property and residents and staff, Beautiful property The amenities are awesome and well taken care of I enjoy the coffee everyday as well as meeting other tenants and their pets

Property is not near what it was supposed to be. There has never been any landscaping aside from sort of cutting the grass. Pool works on and off, same with hot tub. Fire pit is ridiculous! It’s not electric and good look finding the clicker to turn it on. Doors have gotten better but on occasion you may not get in the door you want to enter. Can’t blame staff for these issues, their hands are somewhat tied. However it would be nice to see a manager walk through building occasionally. All in all, most people here say if it wasn’t for the amazing people that live here, they wouldn’t have stayed. Although many have left recently. What a shame…

Property is not near what it was supposed to be. There has never been any landscaping aside from sort of cutting the grass. Pool works on and off, same with hot tub. Fire pit is ridiculous! It’s not electric and good look finding the clicker to turn it on. Doors have gotten better but on occasion you may not get in the door you want to enter. Can’t blame staff for these issues, their hands are somewhat tied. However it would be nice to see a manager walk through building occasionally. All in all, most people here say if it wasn’t for the amazing people that live here, they wouldn’t have stayed. Although many have left recently. What a shame…

It is an excellent place to live, beautifully maintained, and a very good environment to make and maintain friends. Amenities for physical and mental fitness are excellent.

I have enjoyed living here and meeting people. I have also made some good friends. You aren’t forced to do things you don’t want to do and you can enjoy your home or visit with other people. We can go to the Movie, play cards, go to yoga or work out in the gym. We can also go to a Bible study or crafts and to the pool. We have a lot of things to do if we want to. Thanks, Chloe

Very positive experiences after living here for 10 days. So easy to make friends. Lots of activities. Residents and staff so friendly.

The building is poorly constructed and the cheapest line of appliances appears to be used. For instance, the garbage disposal is very small and struggles to chop up the smallest thing. Most of my doors close automatically when I want them to stay open. The carpet isn't held down by transition strips between kitchen and bathroom and bedroom and is falling apart. Management team seems to prefer sitting in their offices and sending out annoying emails about so-called "rules and regulations," when they should be out visiting with residents once in a while. We are paying for nice amenities and they are not being delivered.

Very nice community and staff. Excellent location. Clean and well kept. Lovely property!

Everleigh provides comfortable accommodations and good amenities, but the real draw for us is the residents.

Quality of materials in building are sub standard. Constant maintenance issues for a new property. Now pool unable to use because broken pipes. Always something out of order . Expect more for the price charged for rent and fees.

I am very pleased with my choice to stay in Everleigh Short Pump. there are excellent amenities, Staff is very friendly and approachable. always asks about my stay here. Facility is always clean, beautifully decorated , excellent location, outside is always manicured. I am very happy.

Great location, nice apartment, wonderful amenities.

Location is excellent, ELIZABETH actually is the only staff member that I really had most of my dealings with, I would not be here if it was not for her. She process excellent communication skills. The facility is kept very clean.

Love it. Lots of room. Walk in closets and more importantly walk in showers. Large balcony overlooking n the pool. Close to major shopping area and restaurants. Just a short drive to 288 or 64 to head to other areas.

I am very satisfied with the high quality of Everleigh.

We are very pleased with Everleigh Short Pump. The Administrative Team is professional, responsive and friendly. Denis and Hazel T

Everleigh Short Pump is just a standard apartment dwelling. It was marketed as luxury and exclusive. The price exceeds the quality of materials in the building.

The office team is very responsive, professional and friendly.