Discovery at The Realm
3600 Windhaven Pky,
Lewisville,
TX
75056
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Monthly Rent
$1,318 - $3,300
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 3.5 ba
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Square Feet
597 - 1,687 sq ft
Pricing & Floor Plans
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Unit 3242price $1,384square feet 635availibility Now
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Unit 5142price $1,433square feet 635availibility Now
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Unit 4142price $1,433square feet 635availibility Nov 1
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Unit 2424price $1,318square feet 597availibility Aug 29
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Unit 2205price $1,345square feet 724availibility Now
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Unit 2203price $1,345square feet 724availibility Now
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Unit 3123price $1,355square feet 724availibility Now
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Unit 1221price $1,420square feet 725availibility Now
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Unit 1415price $1,445square feet 725availibility Now
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Unit 1419price $1,445square feet 725availibility Now
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Unit 3306price $1,420square feet 715availibility Now
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Unit 5306price $1,473square feet 715availibility Now
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Unit 4406price $1,483square feet 715availibility Now
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Unit 1217price $1,452square feet 761availibility Now
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Unit 3219price $1,486square feet 780availibility Now
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Unit 4319price $1,659square feet 780availibility Now
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Unit 4119price $1,679square feet 780availibility Now
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Unit 4128price $1,517square feet 698availibility Now
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Unit 5428price $1,502square feet 698availibility Aug 24
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Unit 3320price $1,531square feet 828availibility Now
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Unit 3336price $1,531square feet 828availibility Now
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Unit 3310price $1,531square feet 828availibility Now
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Unit 3203price $1,552square feet 836availibility Now
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Unit 3405price $1,577square feet 836availibility Now
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Unit 3329price $1,592square feet 836availibility Now
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Unit 5226price $1,568square feet 734availibility Now
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Unit 4326price $1,583square feet 734availibility Now
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Unit 4426price $1,593square feet 734availibility Now
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Unit 1316price $1,615square feet 870availibility Aug 3
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Unit 1416price $1,680square feet 870availibility Jul 8, 2027
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Unit 1407price $1,773square feet 998availibility Now
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Unit 3340price $1,773square feet 998availibility Now
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Unit 1107price $1,808square feet 998availibility Now
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Unit 3417price $1,836square feet 1,076availibility Now
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Unit 1233price $1,846square feet 1,076availibility Now
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Unit 1429price $1,871square feet 1,076availibility Now
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Unit 3209price $1,886square feet 1,030availibility Now
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Unit 3309price $1,926square feet 1,030availibility Now
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Unit 4133price $2,029square feet 1,030availibility Aug 8
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Unit 3330price $1,886square feet 1,055availibility Now
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Unit 3130price $1,906square feet 1,055availibility Now
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Unit 1220price $1,926square feet 1,055availibility Now
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Unit 3427price $1,911square feet 1,078availibility Now
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Unit 3331price $1,926square feet 1,078availibility Now
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Unit 3307price $1,926square feet 1,078availibility Now
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Unit 5117price $1,962square feet 1,076availibility Now
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Unit 2231price $2,120square feet 1,135availibility Now
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Unit 2407price $2,320square feet 1,135availibility Aug 1
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Unit 336price $3,000square feet 1,405availibility Now
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Unit 308price $3,000square feet 1,405availibility Now
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Unit 330price $3,000square feet 1,405availibility Aug 5
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Unit 221price $3,095square feet 1,461availibility Now
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Unit 4216price $2,082square feet 1,142availibility Aug 8
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Unit 4416price $2,107square feet 1,142availibility Aug 15
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Unit 3416price $2,080square feet 1,142availibility Aug 24
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Unit 333price $3,300square feet 1,687availibility Now
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Unit 305price $3,300square feet 1,687availibility Now
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Unit 331price $3,300square feet 1,687availibility Aug 4
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Unit 3242price $1,384square feet 635availibility Now
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Unit 5142price $1,433square feet 635availibility Now
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Unit 4142price $1,433square feet 635availibility Nov 1
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Unit 2424price $1,318square feet 597availibility Aug 29
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Unit 2205price $1,345square feet 724availibility Now
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Unit 2203price $1,345square feet 724availibility Now
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Unit 3123price $1,355square feet 724availibility Now
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Unit 1221price $1,420square feet 725availibility Now
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Unit 1415price $1,445square feet 725availibility Now
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Unit 1419price $1,445square feet 725availibility Now
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Unit 3306price $1,420square feet 715availibility Now
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Unit 5306price $1,473square feet 715availibility Now
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Unit 4406price $1,483square feet 715availibility Now
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Unit 1217price $1,452square feet 761availibility Now
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Unit 3219price $1,486square feet 780availibility Now
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Unit 4319price $1,659square feet 780availibility Now
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Unit 4119price $1,679square feet 780availibility Now
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Unit 4128price $1,517square feet 698availibility Now
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Unit 5428price $1,502square feet 698availibility Aug 24
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Unit 3320price $1,531square feet 828availibility Now
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Unit 3336price $1,531square feet 828availibility Now
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Unit 3310price $1,531square feet 828availibility Now
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Unit 3203price $1,552square feet 836availibility Now
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Unit 3405price $1,577square feet 836availibility Now
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Unit 3329price $1,592square feet 836availibility Now
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Unit 5226price $1,568square feet 734availibility Now
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Unit 4326price $1,583square feet 734availibility Now
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Unit 4426price $1,593square feet 734availibility Now
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Unit 1316price $1,615square feet 870availibility Aug 3
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Unit 1416price $1,680square feet 870availibility Jul 8, 2027
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Unit 1407price $1,773square feet 998availibility Now
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Unit 3340price $1,773square feet 998availibility Now
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Unit 1107price $1,808square feet 998availibility Now
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Unit 3417price $1,836square feet 1,076availibility Now
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Unit 1233price $1,846square feet 1,076availibility Now
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Unit 1429price $1,871square feet 1,076availibility Now
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Unit 3209price $1,886square feet 1,030availibility Now
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Unit 3309price $1,926square feet 1,030availibility Now
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Unit 4133price $2,029square feet 1,030availibility Aug 8
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Unit 3330price $1,886square feet 1,055availibility Now
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Unit 3130price $1,906square feet 1,055availibility Now
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Unit 1220price $1,926square feet 1,055availibility Now
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Unit 3427price $1,911square feet 1,078availibility Now
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Unit 3331price $1,926square feet 1,078availibility Now
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Unit 3307price $1,926square feet 1,078availibility Now
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Unit 5117price $1,962square feet 1,076availibility Now
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Unit 2231price $2,120square feet 1,135availibility Now
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Unit 2407price $2,320square feet 1,135availibility Aug 1
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Unit 336price $3,000square feet 1,405availibility Now
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Unit 308price $3,000square feet 1,405availibility Now
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Unit 330price $3,000square feet 1,405availibility Aug 5
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Unit 221price $3,095square feet 1,461availibility Now
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Unit 4216price $2,082square feet 1,142availibility Aug 8
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Unit 4416price $2,107square feet 1,142availibility Aug 15
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Unit 3416price $2,080square feet 1,142availibility Aug 24
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Unit 333price $3,300square feet 1,687availibility Now
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Unit 305price $3,300square feet 1,687availibility Now
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Unit 331price $3,300square feet 1,687availibility Aug 4
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- One-Time Move-In Fees
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Administrative Fee$75
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Application Fee$60
- Dogs Allowed
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No fees required
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Comments:Breed restrictions apply, please contact for details.
- Cats Allowed
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No fees required
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Comments:Breed restrictions apply, please contact for details.
- Parking
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Other--
- Storage Fees
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Storage Unit$35/mo
Details
Lease Options
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12 - 15 Month Leases
Property Information
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Built in 2016
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772 units/4 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Discovery at The Realm
Live your best life surrounded by a gorgeous lake with a water fall and beach, sparkling pool with deck and grills, expansive dog park, top of the line fitness center and a clubhouse that is open year round. Choose from studio, one-bedroom, and two-bedroom townhomes & apartments in Lewisville, TX with exquisite finishes.We are now offering self-guided tours! Visit our website to schedule a tour on your terms! Whichever option you choose, our team is here to help answer any questions.
Discovery at The Realm is an apartment community located in Denton County and the 75056 ZIP Code. This area is served by the Lewisville Independent attendance zone.
Unique Features
- 24/7 Bodega
- 3 Miles from Lake Lewisville
- Oversized Closets
- BILT Rewards
- Building Elevators
- Designated Walking Trails
- Double Vanity Sinks
- Granite Countertops Kitchens and Baths
- Grilling Stations with Outdoor Seating
- Underground Garage Parking
- Designer Lighting and Plumbing Fixtures
- Designer Plank Flooring Throughout
- Onsite Storage Rooms Available
- W/D Hookup
- Keyless Entry
- Lap and Infinity Pool with Large Tanning Deck
- Stainless Steel Appliance Package
- Electronic Thermostat
- Package Lockers
- 2 Fitness Centers Including a Yoga Studio
- Flexible Rent Payments
- Kitchen Pantry*
- Side-by-Side Refrigerators*
- 2 Expansive Pet Parks
- Energy Efficient VRF HVAC System
- Extra Deep Kitchen Sinks
- Luxury Wood-Style Plank Flooring
- The Hub Resident Event Center
- Tile Backsplash in Kitchen
- Two Finish Design Scheme Options
- Walk-In Showers*
- Carport and Guest Parking
- Courtyards with Resort-Style Seating
- Gated Community with Manned Guard House
- Kitchen Islands with Pendant Lighting
Community Amenities
Pool
Fitness Center
Elevator
Clubhouse
Controlled Access
Grill
Gated
Conference Rooms
Property Services
- Package Service
- Wi-Fi
- Controlled Access
- On-Site Retail
- Online Services
- Planned Social Activities
- Pet Play Area
Shared Community
- Elevator
- Clubhouse
- Lounge
- Storage Space
- Conference Rooms
Fitness & Recreation
- Fitness Center
- Pool
- Basketball Court
- Tennis Court
- Walking/Biking Trails
- Gameroom
Outdoor Features
- Gated
- Courtyard
- Grill
- Lake Access
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Island Kitchen
Granite Countertops
Highlights
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Storage Space
- Double Vanities
- Tub/Shower
- Framed Mirrors
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
Model Details
- Hardwood Floors
- Vinyl Flooring
- Views
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Deck
- Package Service
- Wi-Fi
- Controlled Access
- On-Site Retail
- Online Services
- Planned Social Activities
- Pet Play Area
- Elevator
- Clubhouse
- Lounge
- Storage Space
- Conference Rooms
- Gated
- Courtyard
- Grill
- Lake Access
- Dog Park
- Fitness Center
- Pool
- Basketball Court
- Tennis Court
- Walking/Biking Trails
- Gameroom
- 24/7 Bodega
- 3 Miles from Lake Lewisville
- Oversized Closets
- BILT Rewards
- Building Elevators
- Designated Walking Trails
- Double Vanity Sinks
- Granite Countertops Kitchens and Baths
- Grilling Stations with Outdoor Seating
- Underground Garage Parking
- Designer Lighting and Plumbing Fixtures
- Designer Plank Flooring Throughout
- Onsite Storage Rooms Available
- W/D Hookup
- Keyless Entry
- Lap and Infinity Pool with Large Tanning Deck
- Stainless Steel Appliance Package
- Electronic Thermostat
- Package Lockers
- 2 Fitness Centers Including a Yoga Studio
- Flexible Rent Payments
- Kitchen Pantry*
- Side-by-Side Refrigerators*
- 2 Expansive Pet Parks
- Energy Efficient VRF HVAC System
- Extra Deep Kitchen Sinks
- Luxury Wood-Style Plank Flooring
- The Hub Resident Event Center
- Tile Backsplash in Kitchen
- Two Finish Design Scheme Options
- Walk-In Showers*
- Carport and Guest Parking
- Courtyards with Resort-Style Seating
- Gated Community with Manned Guard House
- Kitchen Islands with Pendant Lighting
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Storage Space
- Double Vanities
- Tub/Shower
- Framed Mirrors
- Wheelchair Accessible (Rooms)
- Dishwasher
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Hardwood Floors
- Vinyl Flooring
- Views
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Deck
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 12pm - 5pm |
Roughly forty minutes north of downtown Dallas, Lewisville is a growing suburban city developing a reputation as one of the region’s most attractive places to live. The local culture is a charming mix of neighborhood friendliness and urban attraction. There are family-friendly attractions and plenty of natural areas for outdoorsy people to enjoy. Kid Mania is a play center with a bouncing maze, arcade, and more.
MCL Grand Theater serves as the artistic and cultural hub of the community, hosting everything from gallery exhibitions to stage plays to dance recitals to classical and contemporary concerts, while the historic venue of the Greater Lewisville Community Theater hosts smaller-scale productions in a more intimate setting.
Lewisville Lake on the north side is a popular weekend trip destination among people all over the Dallas area, and locals enjoy the best access to the lake’s boating, fishing, and swimming.
Learn more about living in Lewisville| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 17 min | 8.6 mi | |
| Drive: | 22 min | 13.1 mi | |
| Drive: | 25 min | 15.8 mi | |
| Drive: | 30 min | 23.7 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Lewisville include North Carrollton/Frankford Station, located 7.2 miles from Discovery at The Realm. Discovery at The Realm is near Dallas-Fort Worth International, located 17.0 miles or 21 minutes away, and Dallas Love Field, located 23.1 miles or 33 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 14 min | 7.2 mi |
|
|
Drive: | 15 min | 10.9 mi |
|
|
Drive: | 18 min | 13.3 mi |
|
|
Drive: | 18 min | 13.3 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
| Drive: | 10 min | 5.9 mi | |
| Drive: | 12 min | 6.8 mi | |
|
|
Drive: | 14 min | 9.4 mi |
| Drive: | 16 min | 10.8 mi | |
| Drive: | 27 min | 19.3 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas-Fort Worth International
|
Drive: | 21 min | 17.0 mi |
|
Dallas Love Field
|
Drive: | 33 min | 23.1 mi |
Time and distance from Discovery at The Realm.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 9 min | 0.5 mi | |
| Drive: | 2 min | 1.2 mi | |
| Drive: | 4 min | 1.8 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Arbor Hills Nature Preserve
|
Drive: | 8 min | 4.6 mi |
|
Lewisville Lake Environmental Learning Area
|
Drive: | 13 min | 7.4 mi |
|
Coppell Community Garden
|
Drive: | 13 min | 9.6 mi |
|
Elm Fork Preserve
|
Drive: | 17 min | 11.2 mi |
|
Beckert Park
|
Drive: | 19 min | 11.7 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 3.1 mi | |
| Drive: | 6 min | 3.6 mi | |
| Drive: | 9 min | 5.1 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 38 min | 28.7 mi | |
| Drive: | 58 min | 44.9 mi |
Property Ratings at Discovery at The Realm
where to start? there is so much bad here. 1. AC consistently goes out for weeks at a time EVERY summer 2. elevators have worked maybe 5 months of the almost 3 years we've been here 3. the fobs reset annually with no warning - they charge $100 and make you wait 45-90 minutes for someone to get you back in. Happened 3 times to us. 4. they double book your paid parking - has happened 3x to us. 5. leasing is RUDE and you have to go in person for anything - they ignore calls and emails. 6. didn't have hot water for 3 days (twice). this place is FOUL. I would rather live in my car, but can't afford to break my lease. don't waste your time, energy, or money here.
As a previous tenant at this apt I have ended my lease because I was hardly there and paying a mortgage in rent. I moved to the area because of the location and it being close to things. I wish I would have searched around more but the body of water in the middle of the complex won me over. As tenants mentioned in previous reviews the DO CHARGE YOU FOR EVERY LITTLE THING. I was made aware of that once my lease was signed. During my lease I had a severe flooding right before Christmas due to their faulty equipment and had to have fans blowing continuously throughout the house and even had to provide continuous access while out of the country. It was such a big inconvenience nobody ever even asked me about compensation and they never even finished repairing the floor baseboards under the cabinets but I sure had to pay rent every month. Now I’m receiving a $650 bill after I’ve moved out because I didn’t schedule a move out inspection, and they are keeping my deposit. I would def say look around the area there are def better options than this place for sure. Parking is also trash as someone mentioned in the previous comments. The only thing that saved me was I had a handicap decal
Do not move here!!! They have rats in the ceilings and management doesn’t care to solve the issue
There has been a smoke alarm going off in one of the apts on my floor for a week. The gates are always broken. Elevator is always broken grills are always broken. Used to be really nice. They just gave up
Please read before signing: Zero stars I was a resident for 18 months and recently moved out. The apartment was nice but I toured when the building was new. After moving in, I found that common areas were littered with dog poop, shared amenities like grills didn’t work, community gates were broken (and typically left wide open), amenities for dogs were frequently out of order (no water for dogs in the Texas heat?), and more. Things aren’t always perfect, but what I can’t stress enough was that things either never got fixed, or took months to repair. These were some of the reasons I chose to move out. After moving out, I was slapped with a very high move out bill most of which is a total scam and Gabriela, the assistant to the property manager, has been unreasonable to work with, doesn’t answer my questions, and hasn’t provided proof or explanation for most of the charges. My $200 refundable pet deposit (not the $250 pet fee I also paid) is also missing. Gabriella can’t seem to find it, whoops! Moral of the story, don’t live here. Find a place where the landlord treats you like a human rather than dollars on a spreadsheet.
Get ready for move out charges. I just moved out last month, and they charged me over $200 for "touch up paint". Still have not received evidence of what "needed" to be painted. I paid for a move out service that left the place cleaner than when I moved in! I've never been charged for this when leaving an apartment. Also, my car got broken into and they did nothing about it. I had to move because I did not feel safe.
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for taking the time to leave us a Review! I'm sorry to hear you had a less than perfect experience. It is only through feedback like yours that we can work to improve our resident experiences. In regard to the painting charges, our management team sent you the photos of the damages, several needing patch work which results in the entire wall needing to be painted to match. In regard to your vehicle, incidents like this are handled solely by local authorities. We are happy to work with said authorities to provide any helpful information to help any investigations along.
Good: Great location, friendly neighbors and staff (maintenance was always willing to help). Bad: Safety, gate does not work most of the time besides you will have to pay extra to park on designated covered parking my cousin’s car got broken into and they also stole her 4 tires! Ugly: Dog’s pee in the elevator, pet’s poop in public areas. BEWARE of move out last statement charges, cleaning fees outrageous, paint charges, additional utilities bills and repairs. Make sure you take pictures, videos and be prepared to pay $1,000 plus after moving out. Management not responsive to emails or calls!
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for taking the time to share your concerns with us. It is only through receiving feedback like this that we can work to improve our residents’ experiences here at Discovery. We are looking into your complaints/issues and will contact you within 48 hours to discuss and hopefully resolve your issue. Thank you again for sharing this information so we have an opportunity to address it.
I love living here feels like you’re on vacation full time!!
Property Manager at Discovery at The Realm, Responded To This Review
Thank you so much for taking the time share your positive experience at Discovery at The Realm! We are so pleased that you enjoy the resort lifestyle here. Your feedback means a great deal to us.
The HVAC system here does not work. It breaks multiple times a week, usually overnight. Not worth it
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for taking the time to share your concerns with us. It is only through receiving feedback like this that we can work to improve our residents’ experiences here at Discovery. We are looking into your complaints and will contact you within 48 hours to discuss and hopefully resolve your issue. Thank you again for sharing this information so we have an opportunity to address it.
Left after 4 months, worth paying an early termination fee. My experience in quick summary: • Moving out – Prepare for an outrageous bill. I lived there for a little over 4 months and I was charged a $621.83 move-out fee. I’ve called and emailed the property manager multiple times but they never answer. Here are the ridiculous charges: - Cleaning fee ($234) – swept the floor, took out the trash, and didn’t leave any stains. Don’t understand how they came up with that number. I reached out but never got a reply. - Touch up paint ($175) - I didn’t even hang any photos, maybe some scuffs during the move. I would think repainting is standard procedure after tenants move out. - Replace water filter ($75) – Filter should be replaced every 6 months. My move-in date is 7/10/21, move out on 11/15/21, that’s just over 4 months. You do the math and tell me what am I missing here? - Light bulbs ($10) – I lived there for 4 months and 2 light bulbs are already out shortly before I left, tell you something about the quality they provide. - Fridge Shelf($75) - Don’t rearrange your fridge shelf, they will charge to put it back in place. I returned the keys 3 days before and I asked the office to do a walkthrough with me, the lady rolled her eyes and said we don’t do that. I knew it was fishy but didn’t expect it to be that bad. • Cockroaches – If you must live here, avoid units near a trash chute. Trash chutes are infested with cockroaches, ants, and other bugs. They will come into your apartment! Pest control spray will keep most of them out but big ones will sneak in occasionally. • Sneaky fees – unit doesn’t come with a reserved parking spot unless you pay for it, but can only reserve one space per unit, regardless # of bedrooms. It’s a hassle if your unit has more than 1 car because you will never find parking in the evening. We have 2 bedrooms unit but they only give you 1 key fob, had to pay for additional key fobs. Don’t forget to add valet trash and pest control to your budget. One of the few luxury apartments that don’t include an in-unit washer/dryer. • Excessive friendly reminder – they send out trash room guidelines, valet trash guidelines, and community etiquette reminders like every 5 days. Overall, minus the bugs problem, I didn’t have much problem staying there in those 4 months. My move-out experience was not pleasant, I wish they were more transparency and I hope the same won’t happen to you if you decided to stay here.
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for taking the time to share your concerns with us. It is only through receiving feedback like this that we can work to improve our residents’ experiences here at Discovery. We are looking into your complaints and will improve our communication for the future. Thank you again for sharing this information so we have an opportunity to address it.
They are the worst..No response to customer..No response to tour request as well..called like 5-6 times in the past month..Only answer they have is we are busy..What is the point of having a leasing office if no one responds
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for reaching out to us. We always aim to deliver a great experience, and we are disappointed when we didn’t meet expectations. Our leasing teams may miss calls occasionally due to being out on property tours with prospective residents, but they do make an effort to return every voicemail within 24 hours. We’d like to ensure we received your voicemail(s). Would you be willing to provide us with more information? We pride ourselves in having a great leasing team and have sent your feedback to management. We hope you’ll give us another chance so that you can get the kind of excellent service we are known for.
I have lived here for about 4 years now and when I first moved it was great and I had no complaints. However recently the customer service has declined dramatically that I would not recommend renting here. With the recent Winter Storm many residents had some form of water damage. My particular unit had a flood that affected the entire apartment. I left the apartment on Tuesday 2/16 when my water was turned off, Friday 2/19 when I returned to check on the apartment there was still water standing in my apartment in my closet and living room, the carpet in my bedroom was also still soaking wet. I was told that the water would be mopped up and the rug in my living room would also be taken out of the apartment. When I came back to check on the apartment on Monday 2/22 the apartment was still in the same condition so I spent the evening mopping up water in the closet and living room and trying to drag a HEAVY rug that was soaked in water to the balcony. Meanwhile my bedroom carpet was still soaked. I came back to the apartment on Wednesday 2/24 to see the apartment in the same condition when I spoke to management I was promised that someone would stop by to speak to me about the damage - that never happened. Finally by Friday 2/26 there had been fans placed throughout the apartment to dry up the moisture within the apartment - 10 days after the water was initially discovered and reported. Management continues to be non-responsive during the entire process. I have sent emails asking for status updates/timeline for when the work would be complete and have heard nothing. I have to physically go to my apartment and check for updates. After recently checking my apartment it looked like everything was complete and I could move back in after a month of waiting, I sent an email to management on 2/23/21 to confirm. 2/26/21 still haven't heard from Management but I decided to move back only to discover that there is mold underneath the kitchen sink, the lock for my apartment has been broken, and paint all over the kitchen cabinets. I understand that this was an extreme event and it takes time to complete repairs, however that does not excuse the lack of communication coming from Management. During this time there has not been any discussion of any sort of concessions while residents have been without an apartment for over a month with no timeline in sight. For the price they are charging and with the lack of customer service, there are better options in the area.
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for taking the time to share your concerns with us. It is only through receiving feedback like this that we can work to improve our residents’ experiences here at Discovery. We apologize for the delays you experienced regarding the repairs from the Freeze. As you stated, this was a tremendous undertaking for our team, and the process took some time to resolve. You are right that we could have done better in regard to communication and i guarantee we are working to improve for the future. Thank you again for sharing this information so we have an opportunity to address it.
I have lived at Discovery for 3 years now. I’ve observed several problems. They’ve escalated and I feel the need to warn people: don’t live here. It’s Texas. It gets hot. When the AC goes out, it’s a big deal. The apartment uses an HVAC system, resulting in the whole building losing air conditioning for days on end. Often. Calling the office does nothing (see below), so you call the emergency maintenance number. Nothing happens. You call back, they apologize, and then still nothing. It's been 3 days. You’re sweating. I’ve repeated this same ritual every couple of months. They don't email or call. If you show up in person to the office, at the same time as an employee (not likely), they’ll tell you “it isn’t our fault”and give you the phone number of a manager who doesn’t answer or return calls. As I type this, my apartment has been without AC for 5 days. What’s the plan, Discovery? This one may be a plus for some people: the complex is as close as can be to the site for the Castle Hills 4th of July Fireworks Spectacular. Pros: fireworks from the balcony. Cons: eyebrows burned off from the proximity of the fireworks. Frames knocked off the wall during the blitz. Dogs with PTSD from the deafening onslaught. A sobering reminder of the fragility of life from the patriotic assault. God bless America. There was a long time where the fire alarms would consistently go off in the middle of the night. It's impossible to ignore. They would sometimes stay on for long periods of time, turn off, only to restart once you let your guard down. Sometimes they would emit one beep, reminding you that the apartment is the one who is in charge. Other times, you’d hear the blaring tone softly, thinking you were hearing things, only to realize that another building is the unlucky one that night. Maybe you can rest easy, maybe you’ll never learn to trust again. The pitch of the alarm is a B flat in case you wanted to mentally prepare. You’d think they were a 7th grade boy with the way they communicate. If you call the front office during normal operating hours, prepare to leave a voicemail, as you will not be answered. Lower your expectation for a call back, it won't happen. If this was a one-off I wouldn’t mention it. If you show up to the front office in person, prepare to wait. I’ve showed up in the middle of the day in the middle of the week and waited for an hour until a person showed up. And if you don’t want Covid, I wouldn’t go inside (they don’t wear masks).
Property Manager at Discovery at The Realm, Responded To This Review
Thank you for taking the time to share your concerns with us. It is only through receiving feedback like this that we can work to improve our residents’ experiences here at Discovery. We are looking into your complaints/issues and will work to improve our resident experiences going forward. Thank you again for sharing this information so we have an opportunity to address it.
Catherine, the property manager is amazing. Extremely helpful, very responsive and professional. Really knowledgeable and willing to help, in any way possible. Brooke is great also. Both of them are highlights of the property
Property Manager at Discovery at The Realm, Responded To This Review
Thank you so much for taking the time share your positive experiences at Discovery at The Realm! We are so pleased that you enjoy working with our staff and living here. Your feedback means a great deal to us.
Discovery @ The Realm has been a great home to me for a few years now. Everything from the on-site bar to the resort style pool has been great! I highly recommend this property if you are looking for a community that goes above and beyond to make their residents feel right at home.
Property Manager at Discovery at The Realm, Responded To This Review
Thanks for the 5 star review! We're so glad that you've enjoyed our community over the years. We work have to create an enjoyably environment for all our residents!
Amazing place. Beautiful landscape, lake, amenities... specially the club! Apartments are beautiful and well maintained. Love this place!
Property Manager at Discovery at The Realm, Responded To This Review
Thanks for the glowing review! We work have to create an enjoyably environment for our residents. Glad to see you are loving the community!
We LOVE living here! We have lived here for almost a year. The price competes or is way better than everyone around us for how nice it is. The property is always clean and looks great. All the amenities have been really nice and well kept. PLUS they are expanding! There are lots of fun events here for all kinds of interests. They are very pet friendly, which is really hard to find. All of our friends are jealous when they see how nice our apartment is plus the amenities for a great price. The staff is awesome to work with, especially the manager. Our favorite feature is sitting on the dock over the pond. No other apartment complex is like this one!
Property Manager at Discovery at The Realm, Responded To This Review
Thank you so much for taking the time share your positive experiences at Discovery at The Realm! We are so pleased that you enjoy our amenities, events and living here! Your feedback means a great deal to us.
Moving from uptown Dallas to here was the best choice I've ever made. Very friendly and helpful staff. The apartments are beautiful and spacious. Very luxurious pool, gym, property, and restaurant.
Property Manager at Discovery at The Realm, Responded To This Review
Thank you so much for taking the time share your positive experiences at Discovery at The Realm! We are so pleased that you enjoy our suite of amenities and living here. Your feedback means a great deal to us.
Discovery at The Realm Photos
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Discovery at The Realm
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1BR,1BA / 780SF / 1G
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Studio
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Studio
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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Discovery at The Realm has studios to three bedrooms with rent ranges from $1,318/mo. to $3,300/mo.
You can take a virtual tour of Discovery at The Realm on Apartments.com.
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Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
3600 Windhaven Pky
Lewisville, TX 75056