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Total Monthly Price
$1,255 - $8,447
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 3 ba
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Square Feet
767 - 1,300 sq ft
Pricing & Floor Plans
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Unit 3-123price $1,363square feet 767availibility Now
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Unit 2-114price $1,767square feet 767availibility Dec 8
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Unit 1-223price $1,455square feet 767availibility Jan 25, 2026
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Unit 1-311price $1,396square feet 800availibility Now
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Unit 1-113price $1,424square feet 834availibility Now
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Unit 1-122price $1,255square feet 1,004availibility Now
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Unit 2-317price $1,279square feet 1,004availibility Now
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Unit 2-217price $1,372square feet 1,004availibility Now
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Unit 1-325price $1,546square feet 1,045availibility Now
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Unit 3-201price $1,521square feet 1,042availibility Nov 7
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Unit 3-208price $1,636square feet 1,004availibility Nov 10
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Unit 1-318price $1,493square feet 1,004availibility Dec 19
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Unit 2-100price $1,466square feet 1,036availibility Nov 21
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Unit 3-123price $1,363square feet 767availibility Now
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Unit 2-114price $1,767square feet 767availibility Dec 8
-
Unit 1-223price $1,455square feet 767availibility Jan 25, 2026
-
Unit 1-311price $1,396square feet 800availibility Now
-
Unit 1-113price $1,424square feet 834availibility Now
-
Unit 1-122price $1,255square feet 1,004availibility Now
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Unit 2-317price $1,279square feet 1,004availibility Now
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Unit 2-217price $1,372square feet 1,004availibility Now
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Unit 1-325price $1,546square feet 1,045availibility Now
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Unit 3-201price $1,521square feet 1,042availibility Nov 7
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Unit 3-208price $1,636square feet 1,004availibility Nov 10
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Unit 1-318price $1,493square feet 1,004availibility Dec 19
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Unit 2-100price $1,466square feet 1,036availibility Nov 21
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Utilities & Essentials
- Utility - Billing Administrative FeeAmount to manage utility services billing.$5.85 / mo
- Utility - ElectricUsage-Based (Utilities).Amount for provision and consumption of electricity.Varies
- Utility - GasUsage-Based (Utilities).Amount for provision and consumption of natural gas.Varies
- Trash Services - HaulingUsage-Based (Utilities).Amount for shared trash/waste services.Varies
- Utility - Water/SewerUsage-Based (Utilities).Amount for provision and/or consumption of water and sewer servicesVaries
- Renters Liability Insurance - Third PartyAmount for renters liability insurance obtained through resident's provider of choice.Varies
- One-Time Basics
- Due at Application
- Application FeeAmount to process application, initiate screening, and take a rental home off the market.$35
- Due at Move-In
- Security Deposit (Refundable)Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.$500
- Due at Application
- DogsRestrictions:Pit Bull Terriers/Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf-hybridRead MoreRead Less
- Cats
- Allowed
- Pet Fees
- Pet FeeMax of 1. Amount to facilitate authorized pet move-in.$300
- Pet RentMax of 1. Monthly amount for authorized pet.$30 - $50 / mo
- Garage Lot
- Parking FeeMax of 1. Amount for garage parking space/services. May be subject to availability.$60 / mo
- Storage Unit
- Storage FeeMax of 1. Amount for usage of optional storage space. May be subject to availability.$30 / mo
- Renters Liability/Content - Property ProgramAmount to participate in the property Renters Liability Program.$14.50 / mo
- Cable TV and Internet ServicesAmount for cable and internet services in rental home.Varies
- Renters Liability Only - Non-ComplianceAmount for not maintaining required Renters Liability Policy.$10.75 / occurrence
- Payment Services - AlternativeAmount for using a third party rent payment installment program (i.e. Flex, Jetty Rent).Varies
- Security Deposit - Additional (Refundable)$50 - $100
- Returned Payment Fee (NSF)Amount for returned payment.$30 / occurrence
- Intra-Community Transfer FeeAmount due when transferring to another rental unit within community.$500 / occurrence
- Lease Buy OutAmount agreed upon by resident to terminate lease early and satisfy lease terms; additional conditions apply.200% of base rent / occurrence
- Payment Services - Third PartyAmount for using a third party, electronic payment processing service (i.e. credit card, ACH, etc.).Varies
- Utility - Vacant Cost RecoveryUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy.Varies
- Access Device - ReplacementAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes.$25 - $100 / occurrence
- Utility - Vacant Processing FeeAmount for failing to transfer utilities into resident name.$35 / occurrence
- Late FeeAmount for paying after rent due date; per terms of lease.$7.99 / occurrence
- Lease ViolationAmount for violation of community policies and/or per lease terms.Varies
- Legal/Eviction FeesAmount for legal expenses incurred for lease violations.Varies
Property Fee Disclaimer: Total Monthly Leasing Price includes base rent, all monthly mandatory and any user-selected optional fees. Excludes variable/usage-based utilities and services, deposits, and required one-time fees due at or prior to move-in or at move-out. The total price varies on selected options, third-party rates, and other variable factors, including usage-based rates. Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms, which may be requested prior to applying. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Utilities included in rent: None.
Details
Lease Options
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3 - 13 Month Leases
Property Information
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Built in 1988
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240 units/3 stories
Matterport 3D Tour
Select a unit to view pricing & availability
About Avana West Park
At Avana West Park, everything just clicks - we've thought of everything to make your life more comfortable. Make yourself at home in our newly renovated spaces - updated with modern features like grey shaker kitchens and stylish bathrooms. Enjoy time outside in the seasonal outdoor pool, gather around the firepit on those chilly Minnesota evenings, or take a stroll through the community with your pup. With so many options, why live anywhere else?
Avana West Park is an apartment community located in Dakota County and the 55337 ZIP Code. This area is served by the Burnsville Public attendance zone.
Unique Features
- Private balcony or patio
- On-site laundry center
- Wood-look vinyl flooring and cozy wall-to-wall carpet*
- Cooling, energy-efficient ceiling fans
- Outdoor game area and firepit
- Parcel lockers for secure package delivery
- Seasonal Pool w/ Sundeck and Lounge Areas
- Multiple fitness centers featuring cardio equipment and free weights
- Outdoor grilling station and picnic area
- State of the Art Fitness Center w/ Free Weights
- Traditional Layouts for a Cozy Luxurious Feel
- Pet-Friendly Community w/ Bark Park
- Stainless-Steel Appliances
- Upgraded kitchens featuring grey shaker cabinets*
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
- Laundry Facilities
- Business Center
- Lounge
- Fitness Center
- Pool
- Playground
- Tennis Court
- Sundeck
- Picnic Area
- Dog Park
- Laundry Facilities
- Business Center
- Lounge
- Sundeck
- Picnic Area
- Dog Park
- Fitness Center
- Pool
- Playground
- Tennis Court
- Private balcony or patio
- On-site laundry center
- Wood-look vinyl flooring and cozy wall-to-wall carpet*
- Cooling, energy-efficient ceiling fans
- Outdoor game area and firepit
- Parcel lockers for secure package delivery
- Seasonal Pool w/ Sundeck and Lounge Areas
- Multiple fitness centers featuring cardio equipment and free weights
- Outdoor grilling station and picnic area
- State of the Art Fitness Center w/ Free Weights
- Traditional Layouts for a Cozy Luxurious Feel
- Pet-Friendly Community w/ Bark Park
- Stainless-Steel Appliances
- Upgraded kitchens featuring grey shaker cabinets*
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 5pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
15 miles south of Minneapolis sits Burnsville, a quiet suburban community with the feel of a small town and the amenities of a large city. It’s a great hometown for commuters – Interstates 35E and 35W run through town, giving folks renting in Burnsville a direct route to each of the Twin Cities and beyond.
Nowhere in the city is far from outdoor activities—Burnsville contains over 1,800 acres of parkland and outdoor recreation area, including Buck Hill ski area, Crystal Lake, and large swaths of Murphy-Hanrehan Park and the Minnesota Valley National Wildlife Refuge.
Thanks to an initiative known as “Heart of the City,” Burnsville’s downtown area is a thriving business district full of unique shopping, dining, and entertainment amidst an attractive layout of sidewalks, trees, and public artwork.
Learn more about living in Burnsville| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 14 min | 7.0 mi | |
| Drive: | 11 min | 7.3 mi | |
| Drive: | 24 min | 13.9 mi | |
| Drive: | 24 min | 14.0 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Burnsville include Mall Of America Station, located 7.6 miles from Avana West Park. Avana West Park is near Minneapolis-St Paul International/Wold-Chamberlain, located 10.0 miles or 17 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 12 min | 7.6 mi |
|
|
Drive: | 12 min | 7.9 mi |
|
|
Drive: | 13 min | 8.1 mi |
|
|
Drive: | 13 min | 8.3 mi |
|
John P Humphrey Interlocking
|
Drive: | 14 min | 9.1 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 26 min | 16.8 mi |
|
|
Drive: | 25 min | 17.7 mi |
|
|
Drive: | 34 min | 24.8 mi |
|
|
Drive: | 49 min | 35.9 mi |
|
|
Drive: | 50 min | 37.6 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Minneapolis-St Paul International/Wold-Chamberlain
|
Drive: | 17 min | 10.0 mi |
Time and distance from Avana West Park.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 6 min | 0.3 mi | |
| Walk: | 10 min | 0.6 mi | |
| Drive: | 3 min | 1.2 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Minnesota Valley National Wildlife Refuge
|
Drive: | 6 min | 2.1 mi |
|
Buck Hill
|
Drive: | 8 min | 4.9 mi |
|
Normandale Community College Japanese Garden
|
Drive: | 12 min | 6.6 mi |
|
Minnesota Zoo
|
Drive: | 14 min | 7.2 mi |
|
Sea Life Minnesota
|
Drive: | 11 min | 7.6 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 2.4 mi | |
| Drive: | 15 min | 10.3 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 19 min | 13.0 mi |
Property Ratings at Avana West Park
The management provides a positive experience for their residents and their service staff are friendly and well trained.
Property Manager at Avana West Park, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I have lived in this community for over 10 years and this area works very well with my quality of life.
Property Manager at Avana West Park, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana West Park!
My husband and I have lived here for over 10 years and like the community and Burnsville location.
Property Manager at Avana West Park, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana West Park!
I love it here. It’s great. One thing though…..the walls and ceilings are very thin. I’m woke up by the upstairs neighbors Monday through Friday. I hear every time they’re intimate, when they shower, her talking to colleagues when she’s working. I really wish I didn’t hear EVERYTHING. I even hear their conversations and the click click click of her shoes as she walks around. But we love everything and everyone else.
Property Manager at Avana West Park, Responded To This Review
Thank you for sharing your feedback! We’re so happy to hear that you love living here and enjoy everything else about the community. We do apologize for the noise concerns you've mentioned, and we understand how frustrating it can be. We encourage you to reach out to the office so we can explore possible solutions to improve your experience. Your comfort is important to us, and we want to ensure you have the best living environment possible. Thank you again for being a valued resident!
Amazing staff that are friendly and helpful. Great place to live with great amenities.
Property Manager at Avana West Park, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana West Park! Thank again for the awesome feedback! Hope you have a great day.
the late fees, and they lost my check for rent, and try to charge me a late fee for them losing it.
Property Manager at Avana West Park, Responded To This Review
Thank you for bringing this to our attention. I’m sorry to hear about the issues with your rent check and the late fees. Please stop by the office at your earliest convenience so we can resolve this matter promptly. We want to ensure everything is sorted out and that you have a smooth experience living at Elan Yorktown. We appreciate your patience and look forward to addressing your concerns.
The Staff are courteous and respond in a timely manner
Property Manager at Avana West Park, Responded To This Review
Thank you for your kind words! We’re thrilled to hear that you’ve had a positive experience with our staff. Providing timely and courteous service is a top priority for us, and your feedback reassures us that we’re on the right track. If there’s anything more we can do for you, please don’t hesitate to let us know.
Great place to live and not far from major highways!!!
Property Manager at Avana West Park, Responded To This Review
Thank you for your positive review! We’re delighted to hear that you’re enjoying your time here and finding the location convenient. If you need anything or have any suggestions to make your experience even better, feel free to reach out. Thanks again for your feedback!
It has a good location with easy mobility, safe and with recreational areas around it.
Property Manager at Avana West Park, Responded To This Review
Thank again for the awesome feedback! Hope you have a great day.
My son and I moved here in Oct. 2023 and so far we are both loving it. The staff have been friendly from the start and they are great at responding to the few minor issues that we have had. The building is kept clean and there are no odors in the hallways! Our pup loves the dog park and the fact that we have walking trails right behind our building help to encourage us to get out more with him. He also loves the staff as they give him treats, lol
Property Manager at Avana West Park, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana West Park! Thanks again for taking some time to about your visit to Avana West Park. Be well!
Property Manager at Avana West Park, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana West Park! Thanks again for taking some time to about your visit to Avana West Park. Be well!
If you're looking for a seamless process to get information regarding the apartment and moving in then it's the right place. It's convenient and right off of Highway 13 so everything is close by. Make sure to lock in the price when you inquire because the rent does not stay the same and fluctuates by a whole lot, $300 . Please be aware that when you move in it may and will possibly be dirty and filthy. You'll have to deep clean it yourself and just hope that it's good enough to live in comfortably.
Property Manager at Avana West Park, Responded To This Review
Hi there, we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. It would be great to have the opportunity to discuss this in person or on the phone, so please feel free to reach out to me directly. Again, Thank you for your feedback.
I just signed my 10th lease and I am satisfied with my community and my surroundings in Burnsville.
Property Manager at Avana West Park, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Avana West Park gave you such a great experience. Thank again for the awesome feedback! Hope you have a great day.
Lots of amenities, nice upkeep, respectful and knowledgeable maintenance crew, plus vending machines!
Property Manager at Avana West Park, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
I just moved into my apartment a few weeks ago and so far, my experience has been positive! The apartment was clean and ready for move in. The office team was friendly and easy to work with to get my keys and they were patient with all my questions! I had a few small maintenance issues and the office was quick to put in my orders. Andy was here the very next day and was able to complete everything and made friends with my dog, lol.
Property Manager at Avana West Park, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Vivir aquí fue la mejor elección que pude escoger ! Siento que la atención y comunicación con la administración es excelente ! Y resuelven en tiempo récord ! Muy agradecida !
Property Manager at Avana West Park, Responded To This Review
¡Gracias por la genial retroalimentación! Esperamos verte y hacer de tu lugar un hogar.
When I first moved here, I had some reservations about the place, but as time went on, I started to develop a love for it. Many thanks to the outstanding staff. Heidi, Kiara, Andy, and Q. The building has undergone recent renovations that have transformed it from a drab space to one I can proudly invite friends and family to visit. Everything, including excellent restaurants, a hospital, and groceries, is literally within walking distance. From the amenities to the phenomenal neighbors. I Would highly recommend moving.
Property Manager at Avana West Park, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
This community is in a good location in Burnsville and they strive for a clean and welcoming living experience.
Property Manager at Avana West Park, Responded To This Review
We appreciate your positive review about your recent experience with us!
Avana West is Not just a place to live, it feels like Home!
Property Manager at Avana West Park, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Finally a management / owner team that cares and diligently tries to make the complex better!
Property Manager at Avana West Park, Responded To This Review
Hi there, thank you so much for your positive comments about Avana West Park! Thank you so much again for your feedback! We hope you have a great day!
Avana West Park tienen unos amplios apartamentos súper cómodos y la administración es súper amable te ayudan en todo el proceso y son muy rápidos me mudé hace poco y estoy encantada es muy tranquilo el lugar y súper limpio
Property Manager at Avana West Park, Responded To This Review
Hi there, thank you so much for your positive comments about Avana West Park! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Great community! So much around the area! Can't wait for spring/summer to hit up the pool, tennis court, and some basketball!!
Property Manager at Avana West Park, Responded To This Review
Hi there, thank you so much for your positive comments about Avana West Park! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Me gusta la tranquilidad y la seguridad del Complex
Property Manager at Avana West Park, Responded To This Review
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
The laundry rooms are disgusting. They have put air fresheners in the entry that are so strong that when I exit my home into the hallway I am coughing, the cleaners for common areas do not do their jobs. etc. It is visibly dirty and honestly just disgusting at times.
Property Manager at Avana West Park, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are going to be re doing all laundry in each building starting at the end of January. We will be getting new flooring, paint and machines.
Avana west park is aiming to become a better home for tenants but still have a long way to go. The outside of the apartments is starting to look more modern but the inside of the apartments is falling apart.
Property Manager at Avana West Park, Responded To This Review
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
My actual unit is nice and clean with fresh paint, carpet and flooring. Love this.
Property Manager at Avana West Park, Responded To This Review
Hello, we're happy to hear you had such a positive experience with our team!
There have been some serious issues living here but we're still here. I like the location and that makes it better.
Property Manager at Avana West Park, Responded To This Review
Hello there, we appreciate you taking the time to leave us this feedback.
I’m on the fence here - thinking about buying out of my lease and look for somewhere else to live. The office employee (not the manager) said she walked through my apartment add nothing was wrong with it ( thats a kind way of calling someone a liar) Apparently she missed all the dirt / spiderwebs and dead insects covering the balcony. I can’t have guests coming over until I hire a cleaning company and have them clean my balcony.
Property Manager at Avana West Park, Responded To This Review
Hello Ahmed, we are disappointed to see your low star rating. Our records show that maintenance took care of the work order request on 6/7/22. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Avana West Park (952) 426-3888
We are on our 8th year at this community there have been a lot of changes in management and residents to get along with some better than others!
Property Manager at Avana West Park, Responded To This Review
Hi there, thank you so much for your positive comments about Avana West Park! Please don't hesitate to reach out if there's anything additional we can do for you.
This is our 8th lease and with three ownership changes it hasn't been easy to llve in this community. New managers have come and gone and it has been difficult to build a lasting relationship here.
Property Manager at Avana West Park, Responded To This Review
Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Easy leasing process, very immaculate facility, good location.
Property Manager at Avana West Park, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana West Park.
Weve only lived here a couple weeks but so far we couldnt be happier with our move.
Property Manager at Avana West Park, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Avana West Park!
Espero que puedan lograr que la experiencia de vivir en este complejo de apartamento sea excelente ya que es una buena zona para vivir
Property Manager at Avana West Park, Responded To This Review
We are disappointed to hear that you did not have a more positive experience with us at Avana West Park. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (952) 426-3888. We look forward to hearing from you.
Nice looking apartment. Cheap blinds in living room and paint job. Have requested maintenance on multiple things and have been completed but then still do not work.
Property Manager at Avana West Park, Responded To This Review
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Avana Park is a great place to live at, its affordable, spacious and the leasing office and the maintenance are amazing and quick to respond
Property Manager at Avana West Park, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Avana West Park!
This place has been by far the best apartment I've lived in. The staff has been exceptional with everything from first meeting to days after moving in. I would recommend anyone checking this place out for your next apartment, you would be very pleased. To add a little more the inside is so nice, awesome layout of our two bedroom. And can't wait to use the pool, grill, and fire pit areas!
Property Manager at Avana West Park, Responded To This Review
Thank you for your feedback. Providing exceptional service is our number one priority and we are happy to hear that we are meeting your expectations.
I lived there for a year from 2016-2017. It started out good, but then the place was bought out by another company. That's when it all went to crap. The switch was painful. Many people and neighbors who moved out during that time weren't getting their deposits back for weeks and months! We were trying to get a garage stall and their system was "down" for months. One of their employees had to go back through tenants who had one and had left by hand to get us one. Megan was that employee and she's this apartment's only positive point! There were so many problems that one of their employees ended up quitting because she was tired of so many tenants complaining. They started charging for everything, messed up on us paying rent and would try to charge us, loose packages, and when the "redecorated" with the ugliest color schemes. The exterior of the apartment painters were sloppy and they got paint on my patio furniture, which the office didn't really care about it. It was an awful year, and I'd never live there again or suggest anyone else to live there. It's a great neighborhood though.
Property Manager at Avana West Park, Responded To This Review
We are sorry to hear about your negative experience. Over the last several months, we have streamlined our deposit accounting process and are happy to report that people will be getting their refunds much quicker. We have also implemented a package locker system which will help considerably when it comes to managing deliveries. It also allows for residents to have 24-hour access to their packages. We are glad to hear you had a positive experience with Megan as she is a great asset to our team. We value your feedback and always take our residents? comments and concerns into consideration as we move forward. Please let us know if we may be of further assistance.
I have been silent for a year. I feel guilt every time someone moves in, I didn't warn people. This place has serious problems: mold, no one answering the phone, 6 months behind on service requests, broken appliances for months, a.c. not working for three months, doors won't lock, garage stuck open, broken doors into building, stained carpet, garbage door stuck open, no notice of outages, storage locker lefts, no heat for the 5th time this winter, mold in washers...if they're working, no communication, call corporate they give you the number to a regional manager that never calls back, try to switch apartments yet not a priority only new people are... until their not new, strange upgrades that are ridiculous while vital things like doors that open or lock go unrepaired, don't answer emergancy requests, 1.5 inch ice covering windows and slider, use 5 fans to circulate a.c., shown models and not real apartment until it's too late, mice, broken toilets and showers...but it's okay because you have 2 bathrooms, no shoveling or deicer on sidewalks, mold in bathroom, under window units, around windows, smoking in hallways and garage...complain and told to call the EPA. This is just my building and from my neighbors on my floor. Please do your research. Come talk to the people who have had to: take appliances out of the trash that work, insulate to keep baby warm, buy fans, space heats, portable a.c. units, convection stoves, mini fridges, wipe condinsation daily to prevent more mold, buy air purifiers for every room, scrub your walls and ceiling with bleach because the mold is through the drywall. If this sounds like fun then come join us who are trapped at the Fitzgerald. The neighbors get along great as a result of bonding over our horrible life at the Fitzgerald after the management company Trinity took over.
Property Manager at Avana West Park, Responded To This Review
Thank you for letting us know of your concerns. We would love to address these issues right away. Please contact the office with your name and apartment number and we will be happy to assist you. We would also be happy to set up a time for you to meet with our Community Manager and Maintenance Supervisor and thoroughly review all of your concerns. Feel free to reach out to us by phone or by email at fitzgerald@trinity-pm.com. We are happy to be of service.
From your packages being stolen to the general upkeep of this place, I wouldn't recommend it to anyone moving to the Burnsville area. There are many more nicer and affordable places than this one. We were able to terminate our contract with the Fitzgerald because of their violation. Our walls and ceiling were leaking due to the construction crew's negligence. Unfortunately for them, they did not come fix the problem for 18 days, and even then they didn't fix it entirely (only fixed the ceiling). I fell ill and baffled the doctors because I did not have the flu, or any additional problems with my heart, chest, or breathing. I discussed the possibility of my symptoms being because of mold exposure. Sure enough, my roommate and I stumbled upon black mold in where the water had been leaking, and additional places that were not affected. Management sent their renovation crew over to take care of it - they sprayed it and patched it up. There was no checking for additional mold done. To anyone moving to the Fitzgerald, please be aware of the fact that you may have black mold in your apartment unit sitting behind the walls or underneath the molding. Again, there are better places to move than here and I would highly recommend looking elsewhere.
Property Manager at Avana West Park, Responded To This Review
We are sorry to hear of your issues at the Fitzgerald Apartment Homes. We take all moisture related maintenance requests very seriously. This is why we had a third party company inspect/repair the concerns that were present in your apartment home. The repairs were based on their findings during the inspection. Please let us know if we may further assist you. We are here to be of service.
If I could give them negative stars I would. We moved out on October 31st, 2017. And didn't get our deposit back until December 26th, 2017. Which is illegal. We also went in multiple times to let them know we hadn't received it, they were no help. We followed all of the steps required for sending our lease. We gave them a 3 page letter stating why and when we were leaving. When turning in the keys we gave them our forwarding address and they still sent it to our address at the fitzgerald. We also never received an explanation letter as to what we were getting back of our deposit and why which is also illegal. DO NOT STAY HERE SAVE YOURSELF THE HASSEL.
Property Manager at Avana West Park, Responded To This Review
Thank you for your review. Please call our Community Manager directly at (952) 895-0308 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
Worst experience ever with the management team. My fiance and I came in for a showing on Thursday at 1pm. We were shown three floor plans, the Buchanan, the Daisy, and Wilson. We fell in love with the Wilson floor plan and the guy that gave us the tour, the assistant manager, told us there will be few Wilsons available on second and third floor by August 1st of 2017. We were so stoked and my Fiance filled out the application right away after the assistant manager reassured us that they were available. They overcharged us by $50 when we filled out the application as it wouldn't let us submit it without paying. We called the office to no answer so we had no choice but to come in the next day. There was another lady in the office and not the assistant manager so we talked to her about them overcharging us and she couldn't even find our application. When she did find us in the system she told us oh no the apartment you applied for is rented out, it's not available. She said the assistant manager forgot to push it through so that's why it showed it available. We then requested to see another floor plan and they scheduled it for Saturday at 6:30 pm. My fiance left work early to make the drive, only to get called an hour before the scheduled time to let him know that the assistant manager won't be able to make it. Mind you the other lady had to make the call and it didn't even come from the assistant manager, the one who scheduled the second tour. She didn't even have an excuse for him just said he can't make it and if they could reschedule it. At this point we felt like we were given the run-around and requested a refund for the $300 they took when we did the application. We were told that we were going to get a paper check by mail and that it will take 10 days?!
Property Manager at Avana West Park, Responded To This Review
Thank you for bringing these concerns to our attention. If you are in need of additional assistance, please contact our Cares Team at feedback@trinity-pm.com. We are here to be of service.
We are extremely unhappy with our new apartment. It says air conditioning, but they're old wall units only in the bedrooms. Even with the bedroom units on and 2 box fans directing air to the living room, the living room is still close to 80 degrees all of the time. The units are so old they have to be manually adjusted. If I leave, they either run all day or are off all day. Huge waste of energy. It says cieling fans... But the only fan we have is in our dining room. Who wants a cieling fan in their dining room instead of their bedroom?? It should be switched. At the very least, install another ac box in the living room. We haven't been here in the winter yet but I'm very skeptical of the baseboard heating. The opening at the top is large and seems like a fire hazard and I am extremely worried of my small child around it. The decks are unsafe. The distance between railings is outside the Burnsville code limits. My small dog and child could easily fall through. I see many people have had to rig their own way of lessening the distance by using mesh, a baby gate, and even garden fencing to make it safer. The sliding doors are old and very difficult to open and close. The locks don't latch unless you slam them shut. The screen door is worse. It doesn't shut completely so if left open, ants and other bugs come inside. We can't even use it to cool the living room down on a cooler day because we don't want the bugs. The floor plans are terrible. The living room is an awkward rectangle that is way too narrow and long. We have a 2 cushion and 3 cushion couch and there is no way to arrange it comfortably. Plus, the actual floor plan of our unit is considerably different from what is listed online. We will not be renewing and are counting down the days to leave.
I walked in to see what they had available to rent on short notice. The office staff, specifically Megan, was wonderful and very friendly. She was quick to answer any questions I had and gave me a tour. I actually lived in this complex 19 years ago and liked it then. I'm impressed with all the updates that have been made, especially the dog run! The application process was quick, smooth, and painless! I was shocked at how quickly I was able to get a response. I'm excited to be moving back in next month!
Love how well kept they keep the older establishment. Has a dog park and great paths for walking.
You can tell this apartment is under new management because there is a lot of changes going on. A lot of apartments are being renovated and new policies have been implemented. I unfortunately did not get one of the newly renovated apartments so I still live in a unit from what I believe was called trailway pond apartments. The staff are nice and friendly and try to keep everyone happy which is nice. Its not a horrible place but its not the best
Avana West Park Photos
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Models
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1 Bedroom 1 Bathroom A1 | 767 Sq Ft
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1 Bedroom 1 Bathroom A2 | from 800 sq ft
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1 Bedroom 1 Bathroom A3r | from 834 sq ft
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2 Bedroom 1 Bathroom B2 | from 1004 sq ft
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2 Bedroom 2 Bathroom B3 | from 1024 sq ft
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2 Bedroom 2 Bathroom B3 | from 1024 sq ft
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You can take a virtual tour of Avana West Park on Apartments.com.
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429 E Travelers Trl
Burnsville, MN 55337