Alys

Parking is issue here. All extra parking spots are always occupied. My unit smelled bad on first day I am still trying to make manager understand that there is something called as deep cleaning. Blinds are old. Internet providers names are strange. No Verizon, att and fibre connections here so be careful before booking that you have to be on long calls with local provider who mostly don’t know anything about internet :)

This place will tell you one thing then end up charging you for extra services. You cannot trust what you are getting with this place. We were showed pictures and told one thing to move into something different. Look elsewhere. Run from this place.

I have had a lot of experience with leasing apartments. My goal has been to live a 100% maintenance free lifestyle. I met Jessica a couple of months ago when I visited the complex. I was so pleased with her reception of me and my million questions. As I continued to visit and ask questions she consistently treated me with patience, transparency and has been accommodating beyond basic service. My decision to make Alys my next home can be attributed to the personal attention from staff and the many amenities this community provides. Thank you Jessica.

The new management company really gives customer service a new meaning! They are always understanding and attentive to resident needs. Can't wait to renew my lease with them!

Great place to live I love my apartment and my dog loves the pet park.

I just moved in and the staff is wonderful they answered all my millions of questions, worked with my move in date since moving from out of state is always hard to coordinate. The apartments are very nice and promising new management with what they say the updates are going to be.

Horrible service and management. I have lived in this apartment complex for 3 years. These ALYS people just bought the property last month. Ive lived through 4 different management companies ans this is the worst by far. Within their 1st month of taking over they posted notices on multiple peoples doors that their rent was late by 2 months. They dont respond to calls. When they do show up they leave the job unfinished and trash all over your home. Stay away until AYLS leaves. When considering moving to a different apt, they want to charge us over $300 in application fees and deposits for a place we've lived at longer than they've even been there. Steer clear of this place till another management company buys them out, like all the others.

If you would like to deal with work orders not being fulfilled and having to wait a few months for them to get finished, that's if you keep calling them saying it hasn't been done they always say they will be out there but never happens don't count on the pool grills to be working they don't always keep up with the propane tanks. Management is very bad and doesn't care for your feedback. If you decide to move here make sure you ask to put in your contact that work orders will be done in a few business days and see what they say.

It seems every year, we change management companies and things get worse not better. Security here is nonexistent. The Regency's website says "residents love living in a controlled access community" and that would be the case if we were a controlled access community. The access gates haven't functioned in over a year and a half and people in the area know it. Non-residents can come and go as they please. During the summer, I have witnessed cars pulling into the visitor parking spaces and unloading their kids to spend the day at our pool. I've seen cars pulling into our complex to unload their trash at our dumpster and then driving off. Cars have been broken into and tires have been slashed. My neighbor even had a stranger knock on his door looking for drugs. Not renewing our lease. We're under new management (Star Alliance) but I'm not sticking around to see if this place gets better or worse. There are newer apartment/townhomes in the area that offer either the same or more amenities for less rent.

The town homes are very nice & modern w/ a great weight rm and convenient to I-45. You need renters ins. as well as a washer and dryer. They advertise as a gated comm., but the gates are never closed. Also if you have a 1 story down, the upstairs noise is loud, but otherwise a nice living experience.

We have lived here for several years now and are very pleased not only with the town home itself but also with the great service that we always get from the staff. They are always very helpful and have always made us feel more like neighbors than tenants. I have and will continue to recommend the town homes here.

My family is living here temporarily while our home is being built. We have had multiple issues which go unaddressed by this community. Every time you call its the same "OH. Nobody has been by there yet?!?!" Um, no! So I call and call and call!

When i first walked into the office the ladies in the office were very friendly and helpful. It felt like home. I love my apartment, and since i work nights i love the fact that i can pull into my garage and not have to walk across a parking lot anymore. My neighbors are so nice and i feel like i am living in a small neighborhood instead of an apartment complex.

I moved into this location without seeing it because I was relocating to Houston, Texas. My initial experience with the personnel should have alerted me of what was to come. The service at the front office is very poor. And for the amount of rent that you pay at this complex you are better off renting a home or buying one. A mortgage would be less. The ammenities could be so much better. I would give this place a 2 out of 5 stars and this is just for the location alone which is right by I-45.