ReNew WestGlen

It is important not to be deceived by the new name of ReNew WestGlen apartments, as there have been no actual improvements or changes. The owner's neglect has led to the deterioration of facilities, making it challenging for residents to get issues resolved. Despite increases in rent, the quality of service does not seem to match the cost. Even after leaving the apartment in better condition than when moving in and having it professionally cleaned, residents have faced struggles in getting their security deposit returned. This situation highlights the importance of thorough research and caution when choosing a place to live.

The community has been great. Office staff is very nice and pleasant and always willing to go above and beyond when something is needed rather it’s a work order or just a question

Property manager was always available and responded when we had questions. The handyman is always most helpful. When the outside Apartment lights did not come on because of daylight savings time change, and it was dark and therefore unsafe to walk up the steps to our apartment, after reporting it to the office, it was immediately attended to the next day.

I really believe the team has been doing a fantastic job of staying on top of everything. I am very happy with the local team and the way that they manage our complex.

We have been here a few days and so far so good. Jade has been amazing. Very quiet community and we love it! We look forward to many many many days in our new home The Washington’s

Great response time to maintenance fixes and keeping us up to date through the app and emails! The property manager and maintenance team are very friendly and always seeing them around and saying hi, the neighbors are the best to have here as well.

Just moved in and everything was so smooth and easy! The office was great about communicating with me and making sure my transition to the apartment was easy!

I love it here! Best area and community I've lived in since living on my own. Maintenance responds in a timely manner. We have monthly events that we can participate in and meet other neighbors. It's definitely a positive experience.

I have been living in these apartments for some time now, and I must say it’s the perfect place for those who appreciate peace and comfort. The apartments are located in a quiet community, offering a cozy and relaxing atmosphere. There is a great outdoor pool on the property, perfect for enjoying in the summer, as well as a well-equipped fitness center. I would also like to thank the staff — they are all very responsive and always ready to help. Any issues or concerns are addressed quickly and efficiently, which makes living here even more enjoyable. I highly recommend this place to anyone looking for a comfortable and peaceful place to live!

Nice neighborhood. Some units are a bit rough around the edges. Maintenance is a little slow at times. Amenities are about par for the course.

Jade and Patrick are phenomenal! I love living here! My kids do too! All around just a quiet lovely community! I would highly recommend renew westglen apartments!

Everyone is so helpful and responsive! I've going on my 5th year living here, and I've been extremely satisfied with everything. I hope to stay here for years to come!

I appreciate the customer service and the updates that have been made. Jade and Pat have been outstanding! My questions and concerns have always been promptly answered.

So far at west glen I cannot complain, friendly community and a nice place to stay. Close to stores and restaurants. Recommend westglen to anyone

Living in an apartment has been an overwhelmingly positive experience for me. Here’s why: The amenities are a standout feature. The gym is well-equipped and saves me the cost of a separate gym membership. There’s also a beautiful swimming pool. These extras have significantly enhanced my lifestyle and provided great value for the rent I pay. The apartment itself is designed for efficient living. It’s compact but well-laid-out, with plenty of storage and modern appliances. This has encouraged me to adopt a more minimalist lifestyle, focusing on quality over quantity in my possessions.My apartment living experience has been exceptional. The blend of convenience, community, and modern amenities has made it an ideal living situation. Whether you’re a young professional, a small family, or someone looking to downsize, apartment living can offer a comfortable and fulfilling lifestyle. I highly recommend considering it as a viable and enjoyable living option.

Great location but communication to residents lacks since new ownership. Waits to complete maintenance requests based on renewals, says they’re going to fix something and then never does or says they are waiting for a part and have to keep asking about the fix many times. Let’s 3rd parties in without communication and supervision.

The staff, especially Jade, has been very welcoming and helpful from day one. My husband passed away last year while we were in Texas so I decided to come back to St. Louis to be close to both my kids. I am so grateful that I found this place. It’s the perfect location for me. I love my apartment as well as the community. It suits me so well.

This place is great ! Love the pool and the community. The surrounding woods bring such a nice aesthetic to this quiet apartment complex! Highly recommend...

The staff is friendly and made the transition from the previous management team seamless. I look forward to the exciting changes that are happening.

I’ve been here 6 months and I’ve had a good experience living here but still waiting for a handicap parking spot. Flex payment option has been a nice feature also.

This is an excellent community to be a part of. The management ensures you are happy and comfortable. They are very friendly and eager to help.

My experience with renew is great. With the last management we have to go with 12 months whenever we renew the lease, they weren't flexible but with the new management we have different options which is amazing. If you call for any service You get response immediately and the maintenance service people does their work on same day. Staffs at leasing office are great. Many other good things to say.

Maintenance is a little slow but all employees are great and friendly I love jade and pat :) they have been nothing but welcoming ans kind and address my problems in a kind fashion

Have loved living here and for 11 years! Especially enjoyed being on my balcony facing the woods and lots of deer! Love the smaller size of the community and neighbors have always been great. Maintenance excels. New company that recently purchased the property is fantastic! Jade, in the office, is very accommodating, professional, and easy to work with. The same can definitely be said about the Maintenance Manager and his staff. I am impressed with all of the upgrades and improvements being made! The new Company truly cares about the residents and the complex itself! Love it here!

I've had an incredible experience living at Westglen Village Apartments in Ballwin. The community is not just a place to live, but a true home. The Yoffie family's warm and welcoming atmosphere truly sets this complex apart. From the moment I moved in, Lauren's friendliness made me feel like part of the family. Her genuine care and attention to residents' needs create an amazing sense of belonging, and she informed me of a couple local gems that Ballwin residents have access to which I would likely not have discovered on my own. The apartments are just barely tucked away, far enough from any main roads to be quiet and peaceful but close enough that anything I need is a five-minute drive away. The pool is really nice and gets plenty of shade throughout most of the day so it's a great place to relax or have fun. And I LOVE having a washer and dryer in my unit and don't have to leave to do laundry. The maintenance team, led hands-on by David, the owner, deserves a special mention. His team's helpfulness and promptness in addressing the only maintenance issue I had were excellent. It's a rare find to have a team that not only fixes things properly but does so with a smile and genuine concern for your comfort. Overall, Westglen Village Apartments exude a sense of community and comfort that's hard to match. The Yoffie family's dedication, with David's expertise and his daughter Lauren's friendliness, make this place an oasis. I feel truly at home during my time here and can't recommend it enough to anyone seeking a welcoming and enjoyable living experience.

Very quiet and peaceful location. In very nice neighborhood setting. Staff were very responsive to any requests. Any requests were answered promptly and dealt with. Has a nice pool at apartment and near a community pool. Close to shopping.

There have been huge rent increases and no updates in these 50+ year old buildings.

Love this complex! I look out at woods. Very peaceful. Nice pool area. Very responsive to any repairs you need. Reasonably priced based on location and size. Highly recommend.

Having resided in this apartment now for over a year, I have found it to be a well-maintained living quarters with rapid response when there is any suggestion of something going wrong. The management is usually in some avenue of addressing what is seen to be needed and it gets done. For the most part there is a quietness that makes it a peaceful haven and a great place to live. Joan W.

I love living here! I love the wooded setting. The new owner is very responsive to any maintenance request I have. The new owner is making a lot of improvements. They have just put all new windows in. I would highly recommend it!