Treehouse
5701 Pony Farm Dr,
Richmond,
VA
23227
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Monthly Rent
$1,190 - $2,935
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
586 - 1,003 sq ft
Pricing & Floor Plans
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Unit 209price $1,245square feet 723availibility Now
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Unit 207price $1,245square feet 723availibility Now
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Unit 105price $1,245square feet 723availibility Now
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Unit Aprice $1,190square feet 586availibility Jul 2
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Unit 202price $1,365square feet 857availibility Now
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Unit 101price $1,365square feet 857availibility Now
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Unit 207price $1,365square feet 857availibility Now
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Unit Cprice $2,025square feet 1,003availibility Now
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Unit Cprice $2,025square feet 1,003availibility Jun 19
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Unit 209price $1,245square feet 723availibility Now
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Unit 207price $1,245square feet 723availibility Now
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Unit 105price $1,245square feet 723availibility Now
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Unit Aprice $1,190square feet 586availibility Jul 2
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Unit 202price $1,365square feet 857availibility Now
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Unit 101price $1,365square feet 857availibility Now
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Unit 207price $1,365square feet 857availibility Now
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Unit Cprice $2,025square feet 1,003availibility Now
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Unit Cprice $2,025square feet 1,003availibility Jun 19
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$175
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Application Fee$50
Pet policies are negotiable.
- Dogs Allowed
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Monthly pet rent$25
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One time Fee$300
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Weight limit100 lb
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Restrictions:Breed Restrictions Apply: Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid
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Comments:Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid
- Cats Allowed
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Monthly pet rent$25
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One time Fee$300
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Weight limit--
- Parking
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Surface Lot--1 Max
Details
Lease Options
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6 - 14 Month Leases
Property Information
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Built in 1974
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466 units/2 stories
Matterport 3D Tours
About Treehouse
Treehouse is located in the great school district of Henrico County and offers great amenities, such as a sparkling swimming pool with Wi-Fi and a large fitness center. We are just minutes from downtown, VCU or Scott's Addition, with easy access to I-95 and I-295. Of course you'll find plenty of free parking, access to public transportation, and nearby Henrico County schools. College students are always welcome. Ask about our utilities included plan for water and gas! We can't wait to meet you at Treehouse!
Treehouse is an apartment community located in Henrico County and the 23227 ZIP Code. This area is served by the Henrico County Public Schools attendance zone.
Unique Features
- Roommate Style*
- Walk-Thru Kitchen
- Courtyard View*
- Dressing Area*
- Exterior Storage
- Pet Park
- Closet Organizing System
- Open Layout
- Wooded View*
- Faux Wood Blinds
- Private Entrance
- Washer/Dryer Included
- Abundant Storage
- Premium Wood Style Flooring
- Walk-in Closet(s)
- Valet Trash Service
Community Amenities
Pool
Fitness Center
Playground
Clubhouse
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Curbside
- Online Services
- Planned Social Activities
- Business Center
- Clubhouse
- Walk-Up
- Fitness Center
- Pool
- Playground
- Tennis Court
- Walking/Biking Trails
- Courtyard
- Grill
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Refrigerator
Wi-Fi
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Cable Ready
- Storage Space
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Oven
- Range
- Refrigerator
- Breakfast Nook
Model Details
- Hardwood Floors
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Deck
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Curbside
- Online Services
- Planned Social Activities
- Business Center
- Clubhouse
- Walk-Up
- Courtyard
- Grill
- Picnic Area
- Dog Park
- Fitness Center
- Pool
- Playground
- Tennis Court
- Walking/Biking Trails
- Roommate Style*
- Walk-Thru Kitchen
- Courtyard View*
- Dressing Area*
- Exterior Storage
- Pet Park
- Closet Organizing System
- Open Layout
- Wooded View*
- Faux Wood Blinds
- Private Entrance
- Washer/Dryer Included
- Abundant Storage
- Premium Wood Style Flooring
- Walk-in Closet(s)
- Valet Trash Service
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Cable Ready
- Storage Space
- Tub/Shower
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Oven
- Range
- Refrigerator
- Breakfast Nook
- Hardwood Floors
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Deck
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Featuring a historic charm and progressive attitude, Richmond is the capital city of Virginia. Nicknamed the “Creative Culture,” art, history, and a strong sense of community define this eclectic city. Walk through the cobblestone streets to find murals, sculptures, and other forms of public art decorating local businesses and storefronts. From the Virginia Museum of Fine Arts to the Poe Museum, the arts are represented throughout the entire city. Not just for art lovers, foodies thrive in Richmond. The city has been crowned as one of the best spots in the country for great eats, and residents can get a taste of all it has to offer through the countless local restaurants that encompass every cuisine from southern comfort to Korean barbeque. With all the hustle and bustle of the city, residents need an escape into nature, and the city certainly provides. The James River runs through Richmond allowing thrill seeking residents to explore the whitewater rapids.
Learn more about living in Richmond| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 11 min | 4.6 mi | |
| Drive: | 11 min | 4.8 mi | |
| Drive: | 12 min | 5.1 mi | |
| Drive: | 13 min | 5.6 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at Treehouse
They denied me, and I never got an email saying this, after j paid my 150 for app fee and hold fee. They never got back to me at all after calling for about two weeks. Horrible customer service!!!! I will take action though!
Property Manager at Treehouse, Responded To This Review
Hello Jessica, we apologize for any inconvenience you may have experienced. We would like to investigate this matter further to ensure that it is properly addressed. We kindly request you to contact our office at your earliest convenience at 804-321-3509 so that we can gather more information and work towards a solution. Please be assured that we are committed to providing exceptional service to our residents. We appreciate your feedback and the opportunity to improve our community. Thank you.
This property did it's job, once we were able to contact them and sign the lease. My roommate and I needed a place to stay, which this place provided, nothing more. We started the process at the start of the month, however one week before the expected move in date, and when my other lease ended, they told us there was no available space and the apartment we wanted was not ready. They gave us an apartment with many issues, however once we reported it, they did fix it. We asked for all the documents, however we never received during our time here. the place does have a lot of cockroaches and bugs, even though they do maintenance pretty often. They were ok at being responsive, but they never went above and beyond like other places I stayed at. I would honestly recommend another place.
Property Manager at Treehouse, Responded To This Review
Hello Jason, we apologize for any inconvenience you may have experienced. We would like to investigate this matter further to ensure that it is properly addressed. We kindly request you to contact our office at your earliest convenience at 804-321-3509 so that we can gather more information and work towards a solution. Please be assured that we are committed to providing exceptional service to our residents. We appreciate your feedback and the opportunity to improve our community. Thank you.
This place is “fine” overall. But management and upkeep of the property is horrible. No one ever answers the phone, returns calls, ladies in the leasing office are RUDE and dismissive - the list can go on. Roaches are definitely a thing here. I truly wish I would have read the reviews more carefully before moving here. I’m looking forward to leaving at the end of my lease.
Property Manager at Treehouse, Responded To This Review
Hello Erin, I am sorry to hear about your concerns. We do our best to provide excellent customer service to all of our future and current residents, so it is disappointing to hear that the ball may have been dropped. I would greatly appreciate the opportunity to discuss this with you over the phone at your convenience. Could you please reach out to me directly at 804-321-3509 so we are able to set you an appointment to tour our community. Thank you
Genuinely confused as to how it has 3.9 stars. They’ll never respond to any emails or phone calls unless they need something from you and then completely disregard whatever you attempted to contact for. The water routinely gets turned off without so much as an email. They gave the landlord special on everything so mold is seeping through the paint in the bathrooms no matter how much scrubbing takes place it comes right back. When you go to the office they’re mostly great but the fact that I have to go to the office for anything to ever get done is a pain. Will absolutely never recommend this place to anyone.
Property Manager at Treehouse, Responded To This Review
Sam, we are sorry to hear about your frustrations of communication with our staff. Our team works to act professionally in every interaction we have and strive to provide our residents with excellent customer service, so it is disappointing to hear that you have been experiencing these concerns. I would greatly appreciate an opportunity to discuss any specific interactions or concerns with you. Please feel free to stop by the office or give me a call at 804-321-3509. Thank you
Been living here for 3 years, the apartments are roach infested, prarking is atrocious and the floors are not stable at all. The balcony feels like a 5th grader install it and management is the WORST!! Don't move here!!!!
Property Manager at Treehouse, Responded To This Review
Ricardo, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Treehouse Apartments. Please give us a call at 804-321-3509 so you could allow us to meet your expectations.
Property Manager at Treehouse, Responded To This Review
Ricardo, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Treehouse Apartments. Please give us a call at 804-321-3509 so you could allow us to meet your expectations.
Please do not move here, it’s roach infested, poor management, my daughter just moved in on Sunday only to find out that it’s full of roaches she had to throw all of her food out of the refrigerator, her floor in the kitchen sink in and her balcony is unsafe, they do not take care of their property and roaches have taken over definitely not worth the money
Property Manager at Treehouse, Responded To This Review
Hi Tia, thank you for bringing this to our attention. We’re sorry you had a bad experience at Treehouse Apartments. We strive to do better please schedule an appointment with our front office at 804-321-3509 so that we can resolve your concerns as quickly as possible!
We have been left to live in a sewage flooded apartment for 2 days SO FAR with no update from anyone. A plumber came and caused a huge sewage flood in our apartment. The manager called and had no idea what I was talking about aside from an email I sent to corporate. This is an unmatched level of incompetency from management and maintenance. There is still sewage splattered on the walls. The wood flooring absorbed the sewage. Where are we supposed to live for the holidays? We can't stay here inhaling sewage! The apartment is ruined and everything will need to be replaced. I advise everyone considering moving here, DO NOT. You will regret it.
Property Manager at Treehouse, Responded To This Review
Hello Brandon, please feel free to reach out to our leasing office at 804-321-3509 with any further comments, concerns, or suggestions you wish to share about Treehouse Apartments. We would love to make things right if you give us another chance.
If I can give zero stars i would!!! We haven’t been living in the apartment for 2months and there is a major leak in the ceiling!! They’ve comed to “fix it” and its still leaking. Yes they “clean” the carpet but they dont move the furniture to dry the carper under. Im sure it has mold by now and they won't let us break lease or even give us our money back!! BE AWARE!! Other apartments in the property have the same issue as well!!!
Property Manager at Treehouse, Responded To This Review
Juliet, the comfort of our residents is of the utmost importance to us, so we're saddened to see the efficiency of our maintenance and quality of our customer services fell short of your expectations. We apologize for any inconvenience you experienced during your time so far in our community and encourage you to set up a time to speak with our team in person. For the most up-to-date information regarding work requests and pending repairs, please contact the office directly. We look forward to meeting with you and creating a better stay for you.
It's 5 pm Tuesday. I've been waiting since Friday morning (when I put the request in) that the toilet handle is broken. I'm tired of putting my hand in the water just to flush. Now in December, I put in a request for a new washer because it wouldn't spin the water out. Still waiting. On my lease renewal, rent went up $150. Don't move her. Everyone in the office has an attitude especially the property manager. It's run down. Service requests take weeks. Just no.
Property Manager at Treehouse, Responded To This Review
Shelby, our team does its best to provide positive experiences for our residents and it looks like we missed the mark with you. We apologize for the inconveniences that may have occurred. Sometimes there can be a large volume of requests that come in and we do our best to resolve them as quickly as possible. However, there can be delays just because of the sheer volume or unforeseen complications. With that said, we thank you for your patience as we get to your request. You are more than welcome to give us a call if you would like to follow up or need our assistance again. We look forward to improving your stay.
I have lived here at Treehouse for almost a year and will be leaving when my lease is up. Since day one there was a HUGE roach problem. This was my first apartment, all furniture was brand new. Pest control have came out multiple times and the problem has not gotten any better. These apartments are old and I truly believe they just need to be completely renovated. I can smell weed in my apartment from both the hallway and my neighbors underneath me (there's a hole under my bathroom sink and a closet where the furnace is). Visitors can park anywhere in the complex not leaving spots for the residence. Visitors should park in the back allowing the residence close spots to the homes they pay for. With all of that being said the staff here has always been pleasant and professional. Maintenance always came out to fix my problems with 24 hours.
So far my experience has been great! I loved the office staff and the whole process of switching over to this apartment complex! I would like to extend a big shout out to the Property Manager, Sherri! She is very nice and knows how to get the job done! This is a safe apartment complex and would recommend anyone here! Thank you Toni & Shannon, all of you guys rock!
Please read the full review. You're putting your own health and the health and sanity of your family at risk. This place should honestly be shut down and demolished. At the very least condemned, changes in management is imperative. It's truly a disgusting place, with terrible staff. Another really stupid thing about this place is their refund policy. It takes AT LEAST two entire months to get a refund, and that's the fastest turn around time they can get. They told me refunds will be processed after 30 days. After 30 days of radio silence, I once again had to contact them to see what was happening. They told me: "Your check has been processed but we have 30 days from you move out day to process it. It normally takes 30-45 days after that." They take your money no problem but take multiple months to rectify an issue they cause themselves. It's so stupid. Truly one of the most terrible places you can live. Go to Quartermill, that's where I ended up going. It's affordable income, and it's about a million times cleaner than this trash heap. Been here two days. Killed at least 15 roaches. Absolutely appalling and completely unacceptable. Submitted a ticket Monday before 8:00am still no response, wrote an email to the leasing office on Tuesday, no response. I'm going in to terminate my lease today after only three days because they refuse to contact me or anything about this issue that has the potential to be a huge health risk. Avoid this place at all cost. They will do and say whatever they can to sell you a unit then you will get radio silence for any issues, major or minor. This place should be shut down and destroyed. Imagine your friends and family rolling over in their sleep and killing a cockroach that could have easily crawled into their mouths and made them super sick. It's sad and disgusting. I have seen multiple reviews about roach problems, which I will not tolerate, and will take the appropriate steps to keep the public informed of my own findings, as well as use the appropriate channels to make the office aware. If they cannot fix this issue, and you've notified them multiple times, you WILL be able to break the lease with little to no penalty. Please see any of my other reviews, and see that I am very diligent in lodging legitimate complaints. If I have any major issues, YOU, a potential customer can be confident in the reviews I write.
Treehouse is not terrible but it's not great either. I have had multiple times when maintenance has entered my home without permission and without notice. The leasing team is friendly most of the time but they never seem to know what's going on. This apartment is also the first where I have ever experienced bugs (roaches and bed bugs). After being told that bed bugs were coming into my rooms through the walls connected to my neighbors, I still had to pay $350 for them to exterminate (it STILL took them three weeks). The cabinets have exposed wood so be careful for splinters. Appliances are not up to date but they get the job done. I would also be very cautious of the deck. Also if you do not like children this is not the neighborhood for you. LOTS of kids.
I have lived in Treehouse for almost a year and a half and have had nothing but issue after issue. I have requested that the nasty carper to be removed from my kitchen and of course nothing. I have a roach infestation! The exterminator on site is very nice and is trying his best to control the problem but the apartment management will not treat the entire building. I am not renewing my lease when it is up and I will not recommend living here to anyone! I have talk to other tenants and majority are having the same issues! STAY AWAY!
I second the student deal being good and the staff being nice at first. Which the office staff has remained friendly, but with all the problems and the maintenance crew not being able to help its kills any want to stay here. They moved us in with roaches and would not fill holes on time before extermination. Also in a one bed one bath apartment, having your toilet go out is a health emergency which they have a emergency number for.... Only They don't answer the phone forcing you to leave message and didn't contact me back until 8:30 pm at night when I put the order in at 12:30 pm noon. Now it's 10 am the next morning and I am still without a functional toilet. The guy acted like it was to much hassle to come out last night. Some emergency crew....
I don't recommend anyone moving here I lived here for 14 months and it was always something maintenance has never did anything in a timely manner any issue I had was not resolved as a priority they got to it whenever. Too many bad children always fighting and I have a daughter of my own but I never let her go outside without me my neighbors always played loud music day in and day out that was never resolved I never had a big problem with bugs luckily and the staff in the front were great but management talked to me rude especially Lisa she has no respect for her tenants and the property manager wasn't any better my overall experience was really bad and the rent is no where worth what you're getting I moved and I'm happy I live in a beautiful spacious townhomes that's affordable for but good luck to anybody who moves here most of the people I know couldn't wait to move out
I think and believe Tree House Apartments is a wonderful place to live and to raise children .. I have lived here in this commiity fr Feb. 09 ,2009 until present time .. It as improved greatly with the wonderful GOD fearing property manager ,She has gotten things rolling with great out comes for this community .. Along with her Asst. manager and other office staff their getting it done .. And they care about the residents . Now the Maitance department is improving with response to repair s .. The Head of Maitance is doing his best along with his workers .. Improvements are getting done ..This Is A Community and Home not just some where to hang your hat . This Is A Great Place , that You can Call ,HOME .... Q. R. T. .....
Since moving in we are constantly pleasantly surprised with this property! The front desk staff is very knowledgeable and friendly, the amenities are a huge plus and the property itself is always clean and we'll maintained. Our apartment is QUIET even though we have several neighbors, and it is well lit and very spacious. This community is more than we expected...you should definitely give these apartments a solid look!
These apartments aren't too bad, but the GSCAPTS actually have very nice apartments with utility packages for students. So I can't complain much.
My fiancé and I and our son moved into these apartments in the beginning of April and we have loved it. Its just enough space for our family. We are close to everything. It takes only minutes to get to different places which is a plus for me. With my son being an only child, he has a nice back patio that he can play on. A major thing for me is that its quiet and not a lot of commotion going on. I love being here!
I currently live here and have been for the past 2 years. Although some of the office staff is very nice other in higher positions are not. The work facility equipment has been broke since I moved in. I have had several guest have there cars towed despite having parking passes in there car. Maintenance not all of the workers but overall is very slow i have been complaining about the same problem for over a month and it still has not been fixed causing me not to be able to use one of my rooms.
Everytime I come to the lease office. The manager has a mean word for me or answer in a mean way. Last Visit making my child a 18 month old to stop yelling because to loud for her she covering her ears and making faces. They just seating there doing nothing. My child didn't want to be there too long. DO NOT COME HERE. ITS OLD & COUCARACHES
Treehouse Apartments are great for college students. The apartments are great for just starting out and very affordable. The best part about Treehouse Apartments is the area/location. You are no more than 10-15 min away from anything you desire. Also, every weekend there is a real flea market right next door. There is a gas station right when you come out of the complex as well as a neighborhood convenient store and actual supermarket. The bus system does come into the complex so there is no immediate need for a vehicle The apartments are right by the mall, highways, 24/7r gas stations, Wal-Mart, colleges, high schools and strip-malls. Lastly, Treehouse apartments are very safe because Henrico Police is always inside or around the apartments. I feel very comfortable with parking my vehicles including motorcycles without the feeling of them being stolen at night.
Well, Ive been living in Treehouse for about 6 months now, I haven't had any problems, The office staff has always treated me with respect and spoke to me on a first name basis. The ladies in the office are always professional and can answer any question you may have. I would refer anyone and everyone here.
I have been living in Treehouse for 6 months and i absolutely hate it! Yes of course the staff was great when i filled out the application and when i first moved in, but once your in they are horrible! I got the student package and it was a good deal to me. Then reality set in. The staff is rude and unfriendly, the crime rate is high and they have a pest problem and maintenance is NOT 24/7 their office close just like the rental close on a daily basis. Please dont listen to the hype, especially id you have children, Treehouse is NOT the place to live!
TreeHouse apartments is full of aomeness! What intrigued me the most was,& still is has, is their College Student Package . As a single, part-time working, teen-mom, making THREE times the rent just to qualify for an apartment was becoming an impossible qualification for me to have since my job & school hours, atop of my child, would not allow me to fit that criteria that all the other apartments that I've tried were looking for . When I was told about the utilities included package along with the College Student Package it was like music to my hears! Everything is right up my alley & visiting the property made me want to pack up my things & say mom "I'm finally about to have my own place that I may call home & this place is safe mom so don't worry when I leave the nest". I'm in awe with this property & I can't thank them enough for this outstanding offer . May 7th,2013 I will be filling out an application and if it's God's will, I shall be an official resident in this precious property .
Treehouse Photos
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pool
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Caption
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Fitness Center
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2BR, 1 BA -857sqft
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2BR, 1 BA -857sqft
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2BR, 1 BA -857sqft
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2BR, 1 BA -857sqft
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2BR, 1 BA -857sqft
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2BR, 1 BA -857sqft
Models
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Magnolia
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Oak
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Dogwood
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Birch
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Treehouse has one to three bedrooms with rent ranges from $1,190/mo. to $2,935/mo.
You can take a virtual tour of Treehouse on Apartments.com.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
5701 Pony Farm Dr
Richmond, VA 23227