Thousand Oaks
6760 Windhaven Pky,
The Colony,
TX
75056
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Monthly Rent
$1,087 - $3,480
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
529 - 1,985 sq ft
Pricing & Floor Plans
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Unit 0329price $1,300square feet 672availibility Now
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Unit 0212price $1,350square feet 672availibility Now
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Unit 0209price $1,350square feet 672availibility Oct 1
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Unit 0208price $1,328square feet 736availibility Now
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Unit 0208price $1,352square feet 736availibility Now
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Unit 0201price $1,250square feet 736availibility Nov 1
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Unit 0203price $1,362square feet 672availibility Now
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Unit 0303price $1,363square feet 672availibility Now
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Unit 0413price $1,413square feet 672availibility Now
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Unit 0106price $1,325square feet 707availibility Now
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Unit 0112price $1,410square feet 707availibility Now
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Unit 0103price $1,421square feet 707availibility Now
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Unit 0230price $1,339square feet 750availibility Now
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Unit 0332price $1,364square feet 750availibility Now
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Unit 0307price $1,531square feet 750availibility Now
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Unit 0105price $1,460square feet 780availibility Now
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Unit 0105price $1,510square feet 780availibility Sep 23
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Unit 0208price $1,480square feet 780availibility Oct 11
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Unit 0321price $1,495square feet 927availibility Now
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Unit 0417price $1,637square feet 927availibility Now
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Unit 0104price $1,700square feet 927availibility Now
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Unit S306price $1,528square feet 969availibility Now
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Unit S202price $1,504square feet 969availibility Oct 29
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Unit 0215price $1,509square feet 957availibility Now
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Unit 0217price $1,509square feet 957availibility Sep 25
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Unit 0218price $1,727square feet 957availibility Nov 15
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Unit 3030price $1,639square feet 710availibility Now
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Unit 2030price $1,653square feet 710availibility Sep 27
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Unit 4014price $1,623square feet 710availibility Oct 15
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Unit 2126price $1,623square feet 727availibility Now
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Unit 1124price $1,625square feet 727availibility Now
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Unit 4124price $1,640square feet 727availibility Now
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Unit 3051price $1,640square feet 768availibility Now
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Unit 3001price $1,680square feet 768availibility Now
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Unit 2057price $1,728square feet 768availibility Now
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Unit 7195price $2,427square feet 1,479availibility Now
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Unit 7175price $1,690square feet 966availibility Sep 23
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Unit 0102price $1,723square feet 700availibility Now
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Unit 0311price $1,758square feet 823availibility Now
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Unit 0101price $1,763square feet 746availibility Now
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Unit 0304price $1,843square feet 899availibility Now
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Unit 0309price $1,893square feet 899availibility Oct 8
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Unit 0308price $2,174square feet 899availibility Nov 22
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Unit 0103price $1,953square feet 945availibility Now
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Unit 0307price $1,225square feet 716availibility Sep 25
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Unit 0214price $1,250square feet 716availibility Oct 8
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Unit 0113price $1,635square feet 716availibility Nov 11
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Unit 4066price $1,968square feet 953availibility Sep 27
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Unit 0204price $1,197square feet 610availibility Oct 14
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Unit 0318price $1,095square feet 609availibility Oct 15
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Unit 0218price $1,449square feet 609availibility Nov 15
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Unit 0311price $1,304square feet 609availibility Nov 29
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Unit 0318price $1,613square feet 750availibility Oct 18
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Unit 0202price $1,854square feet 750availibility Nov 22
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Unit 0314price $1,145square feet 529availibility Oct 23
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Unit 0311price $1,840square feet 1,167availibility Oct 29
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Unit 1087price $1,598square feet 660availibility Nov 1
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Unit 0102price $1,787square feet 815availibility Nov 5
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Unit 0109price $1,728square feet 815availibility Nov 13
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Unit 0102price $1,585square feet 815availibility Dec 9
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Unit 1117price $1,784square feet 575availibility Nov 12
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Unit 0107price $1,959square feet 741availibility Nov 13
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Unit 0108price $1,865square feet 913availibility Nov 19
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Unit 0508price $2,029square feet 849availibility Nov 20
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Unit 4098price $1,976square feet 782availibility Nov 22
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Unit 0314price $1,610square feet 625availibility Nov 27
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Unit W311price $2,187square feet 1,527availibility Now
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Unit 3054price $2,832square feet 1,376availibility Sep 20
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Unit 1110price $3,480square feet 1,346availibility Oct 3
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Unit 3110price $2,676square feet 1,346availibility Nov 22
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Unit 1058price $2,881square feet 1,346availibility Dec 4
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Unit 0114price $2,450square feet 1,140availibility Oct 24
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Unit 0129price $2,151square feet 1,140availibility Nov 21
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Unit 0202price $2,061square feet 1,140availibility Nov 22
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Unit 4010price $2,551square feet 1,171availibility Nov 26
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Unit 0329price $1,300square feet 672availibility Now
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Unit 0212price $1,350square feet 672availibility Now
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Unit 0209price $1,350square feet 672availibility Oct 1
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Unit 0208price $1,328square feet 736availibility Now
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Unit 0208price $1,352square feet 736availibility Now
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Unit 0201price $1,250square feet 736availibility Nov 1
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Unit 0203price $1,362square feet 672availibility Now
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Unit 0303price $1,363square feet 672availibility Now
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Unit 0413price $1,413square feet 672availibility Now
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Unit 0106price $1,325square feet 707availibility Now
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Unit 0112price $1,410square feet 707availibility Now
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Unit 0103price $1,421square feet 707availibility Now
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Unit 0230price $1,339square feet 750availibility Now
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Unit 0332price $1,364square feet 750availibility Now
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Unit 0307price $1,531square feet 750availibility Now
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Unit 0105price $1,460square feet 780availibility Now
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Unit 0105price $1,510square feet 780availibility Sep 23
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Unit 0208price $1,480square feet 780availibility Oct 11
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Unit 0321price $1,495square feet 927availibility Now
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Unit 0417price $1,637square feet 927availibility Now
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Unit 0104price $1,700square feet 927availibility Now
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Unit S306price $1,528square feet 969availibility Now
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Unit S202price $1,504square feet 969availibility Oct 29
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Unit 0215price $1,509square feet 957availibility Now
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Unit 0217price $1,509square feet 957availibility Sep 25
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Unit 0218price $1,727square feet 957availibility Nov 15
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Unit 3030price $1,639square feet 710availibility Now
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Unit 2030price $1,653square feet 710availibility Sep 27
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Unit 4014price $1,623square feet 710availibility Oct 15
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Unit 2126price $1,623square feet 727availibility Now
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Unit 1124price $1,625square feet 727availibility Now
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Unit 4124price $1,640square feet 727availibility Now
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Unit 3051price $1,640square feet 768availibility Now
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Unit 3001price $1,680square feet 768availibility Now
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Unit 2057price $1,728square feet 768availibility Now
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Unit 7195price $2,427square feet 1,479availibility Now
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Unit 7175price $1,690square feet 966availibility Sep 23
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Unit 0102price $1,723square feet 700availibility Now
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Unit 0311price $1,758square feet 823availibility Now
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Unit 0101price $1,763square feet 746availibility Now
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Unit 0304price $1,843square feet 899availibility Now
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Unit 0309price $1,893square feet 899availibility Oct 8
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Unit 0308price $2,174square feet 899availibility Nov 22
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Unit 0103price $1,953square feet 945availibility Now
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Unit 0307price $1,225square feet 716availibility Sep 25
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Unit 0214price $1,250square feet 716availibility Oct 8
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Unit 0113price $1,635square feet 716availibility Nov 11
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Unit 4066price $1,968square feet 953availibility Sep 27
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Unit 0204price $1,197square feet 610availibility Oct 14
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Unit 0318price $1,095square feet 609availibility Oct 15
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Unit 0218price $1,449square feet 609availibility Nov 15
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Unit 0311price $1,304square feet 609availibility Nov 29
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Unit 0318price $1,613square feet 750availibility Oct 18
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Unit 0202price $1,854square feet 750availibility Nov 22
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Unit 0314price $1,145square feet 529availibility Oct 23
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Unit 0311price $1,840square feet 1,167availibility Oct 29
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Unit 1087price $1,598square feet 660availibility Nov 1
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Unit 0102price $1,787square feet 815availibility Nov 5
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Unit 0109price $1,728square feet 815availibility Nov 13
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Unit 0102price $1,585square feet 815availibility Dec 9
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Unit 1117price $1,784square feet 575availibility Nov 12
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Unit 0107price $1,959square feet 741availibility Nov 13
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Unit 0108price $1,865square feet 913availibility Nov 19
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Unit 0508price $2,029square feet 849availibility Nov 20
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Unit 4098price $1,976square feet 782availibility Nov 22
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Unit 0314price $1,610square feet 625availibility Nov 27
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Unit W311price $2,187square feet 1,527availibility Now
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Unit 3054price $2,832square feet 1,376availibility Sep 20
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Unit 1110price $3,480square feet 1,346availibility Oct 3
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Unit 3110price $2,676square feet 1,346availibility Nov 22
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Unit 1058price $2,881square feet 1,346availibility Dec 4
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Unit 0114price $2,450square feet 1,140availibility Oct 24
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Unit 0129price $2,151square feet 1,140availibility Nov 21
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Unit 0202price $2,061square feet 1,140availibility Nov 22
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Unit 4010price $2,551square feet 1,171availibility Nov 26
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Monthly Utilities & Services
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Resident Service BundleResident Liability Coverage, Smart Lock, Pest Control, Trash Removal$62
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$80
- Dogs Allowed
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Monthly pet fee$40
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One time Fee$800
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Pet deposit$500
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Pet Limit2
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Restrictions:We welcome dogs and cats as pets in our apartments, with a maximum of two pets per apartment. Pet fees include a $250 refundable deposit and a $400 non-refundable fee. Monthly pet rent is $20 per pet. We don't have weight restrictions, but certain breed restrictions apply. We don't allow certain breeds like Rottweilers, Pit Bulls, Chows, Dobermans, Staffordshire Terriers, Bull Mastiffs, Cane Corso, Wolf Hybrids, or mixed aggressive breeds to live on the property.
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Comments:Animals must be on a leash, not left unattended in outdoor spaces, and tied to fixed objects. They cannot be allowed in swimming pools, offices, or recreational facilities. Apartment homes can have up to two animals per home. Pets are not allowed ...
- Cats Allowed
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Monthly pet fee$40
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One time Fee$800
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Pet deposit$500
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Pet Limit2
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Restrictions:We welcome dogs and cats as pets in our apartments, with a maximum of two pets per apartment. Pet fees include a $250 refundable deposit and a $400 non-refundable fee. Monthly pet rent is $20 per pet. We don't have weight restrictions, but certain breed restrictions apply. We don't allow certain breeds like Rottweilers, Pit Bulls, Chows, Dobermans, Staffordshire Terriers, Bull Mastiffs, Cane Corso, Wolf Hybrids, or mixed aggressive breeds to live on the property.
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Comments:Animals must be on a leash, not left unattended in outdoor spaces, and tied to fixed objects. They cannot be allowed in swimming pools, offices, or recreational facilities. Apartment homes can have up to two animals per home. Pets are not allowed ...
- Storage Fees
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Storage Unit$125/moRefundable Deposit$25
Details
Lease Options
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5 - 15 Month Leases
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Short term lease
Property Information
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Built in 1995
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2224 units/4 stories
Matterport 3D Tours
About Thousand Oaks
These luxurious living spaces boast spacious layouts, soaring windows, chef-inspired kitchens, and stylish designer finishes, all hallmarks of The Billingsley Collection’s commitment to excellence and premier living experiences.
Thousand Oaks is an apartment community located in Denton County and the 75056 ZIP Code. This area is served by the Lewisville Independent attendance zone.
Unique Features
- 11ft Ceiling
- Courtyard view
- Faux Wood 1 Bedroom
- Loft Color Scheme
- Mahogany Color Scheme
- Santa Fe Color Scheme
- Smart Lock
- Espresso Color Scheme
- European Color Scheme
- Kitchen island
- Large Patio
- Refrigerator-French Doors
- Stags Leap Neighborhood
- Windhaven Neighborhood
- 2XL Patio
- Cosmopolitan Color Scheme
- Elevated Navarro Gray CS
- First Floor Home
- Medium Private Area/Terrace
- Pool view
- Second Floor Home
- Stand Up Shower
- 10ft Ceiling
- AC Hallways
- Coat Closet
- Corner unit
- Desk-Built In
- Granite Throughout
- Navarro Gray Color Scheme
- Shelves
- Siena Color Scheme
- White Color Scheme
- 2 Car Garage
- American Color Scheme
- Black Appliances
- Concrete Floors
- Georges Park Neighborhood
- Granite Kitchen
- Handicap Accessible
- Parking
- Preserve View
- Reserved Tuck-Under
- Small Private Area/Terrace
- Stackable in Unit
- The Falls Neighborhood
- Townhome
- True Impala Granite
- Upgrade Package
- Verde Color Scheme
- White Quartz Color Scheme
- Continental Color Scheme
- Extra Large Patio
- Faux Wood Wet Areas
- Side by Side in Unit
- Smart Thermostat
- Top Floor Home
- Urban Color Scheme
- XL Private Area/Terrace
- Coffee Bar
- Dual Sinks
- Faux Wood 2 Bedroom
- Fifth Floor Home
- Fourth Floor Home
- Large Private Area/Terrace
- Private Terrace
- Sand Volleyball Court
- Stags Row Neighborhood
- Standard Patio
- Third Floor Home
- 12ft Ceiling
- 9ft Ceiling
- Attached Garage
- Austin Color Scheme
- Caddo Cypress Color Scheme
- Double Patio
- Lit Mirror
- Medium Patio
- Mesa White Color Scheme
- No Patio
- Patio Fan
Community Amenities
Pool
Fitness Center
Laundry Facilities
Concierge
Playground
Clubhouse
Controlled Access
Business Center
Property Services
- Wi-Fi
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Concierge
- 24 Hour Access
- On-Site Retail
- Trash Pickup - Curbside
- Online Services
- Planned Social Activities
- Pet Play Area
Shared Community
- Business Center
- Clubhouse
- Storage Space
Fitness & Recreation
- Fitness Center
- Sauna
- Pool
- Playground
- Volleyball Court
- Walking/Biking Trails
Outdoor Features
- Gated
- Sundeck
- Courtyard
- Grill
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
Loft Layout
High Speed Internet Access
Hardwood Floors
Island Kitchen
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Double Vanities
- Tub/Shower
- Fireplace
- Framed Mirrors
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Mud Room
- Loft Layout
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Yard
- Wi-Fi
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Concierge
- 24 Hour Access
- On-Site Retail
- Trash Pickup - Curbside
- Online Services
- Planned Social Activities
- Pet Play Area
- Business Center
- Clubhouse
- Storage Space
- Gated
- Sundeck
- Courtyard
- Grill
- Picnic Area
- Dog Park
- Fitness Center
- Sauna
- Pool
- Playground
- Volleyball Court
- Walking/Biking Trails
- 11ft Ceiling
- Courtyard view
- Faux Wood 1 Bedroom
- Loft Color Scheme
- Mahogany Color Scheme
- Santa Fe Color Scheme
- Smart Lock
- Espresso Color Scheme
- European Color Scheme
- Kitchen island
- Large Patio
- Refrigerator-French Doors
- Stags Leap Neighborhood
- Windhaven Neighborhood
- 2XL Patio
- Cosmopolitan Color Scheme
- Elevated Navarro Gray CS
- First Floor Home
- Medium Private Area/Terrace
- Pool view
- Second Floor Home
- Stand Up Shower
- 10ft Ceiling
- AC Hallways
- Coat Closet
- Corner unit
- Desk-Built In
- Granite Throughout
- Navarro Gray Color Scheme
- Shelves
- Siena Color Scheme
- White Color Scheme
- 2 Car Garage
- American Color Scheme
- Black Appliances
- Concrete Floors
- Georges Park Neighborhood
- Granite Kitchen
- Handicap Accessible
- Parking
- Preserve View
- Reserved Tuck-Under
- Small Private Area/Terrace
- Stackable in Unit
- The Falls Neighborhood
- Townhome
- True Impala Granite
- Upgrade Package
- Verde Color Scheme
- White Quartz Color Scheme
- Continental Color Scheme
- Extra Large Patio
- Faux Wood Wet Areas
- Side by Side in Unit
- Smart Thermostat
- Top Floor Home
- Urban Color Scheme
- XL Private Area/Terrace
- Coffee Bar
- Dual Sinks
- Faux Wood 2 Bedroom
- Fifth Floor Home
- Fourth Floor Home
- Large Private Area/Terrace
- Private Terrace
- Sand Volleyball Court
- Stags Row Neighborhood
- Standard Patio
- Third Floor Home
- 12ft Ceiling
- 9ft Ceiling
- Attached Garage
- Austin Color Scheme
- Caddo Cypress Color Scheme
- Double Patio
- Lit Mirror
- Medium Patio
- Mesa White Color Scheme
- No Patio
- Patio Fan
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Double Vanities
- Tub/Shower
- Fireplace
- Framed Mirrors
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Mud Room
- Loft Layout
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Yard
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 12:30pm - 5pm |
Nestled on the shores of Lewisville Lake, the Colony is a tranquil North Dallas suburb regarded for its peaceful atmosphere and community feel. The Colony is also known for its exceptional outdoor recreation, touting easy access to popular parks like Wynnwood Park, Hidden Cove Park, Stewart Creek Park, and Arbor Hills Nature Preserve. The Colony is also convenient to numerous golf and country clubs, including Stonebriar Country Club, Stewart Peninsula Golf Course, and The Lakes Country Club at Castle Hill.
Fantastic shopping options abound near the Colony, with convenience to Stonebriar Centre, the Shops at Legacy, and the Shops at Willow Bend. Families particularly enjoy the Colony for its top-notch schools, tranquil environment, and close proximity to all that the Dallas Fort Worth Metroplex has to offer. Getting around from this suburb is a breeze with access to Sam Rayburn Tollway, Dallas North Tollway, and President George Bush Turnpike.
Learn more about living in The Colony| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 11 min | 5.6 mi | |
| Drive: | 15 min | 8.6 mi | |
| Drive: | 17 min | 9.8 mi | |
| Drive: | 18 min | 12.2 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in The Colony include North Carrollton/Frankford Station, located 9.2 miles from Thousand Oaks. Thousand Oaks is near Dallas Love Field, located 19.1 miles or 27 minutes away, and Dallas-Fort Worth International, located 20.1 miles or 26 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 18 min | 9.2 mi |
|
|
Drive: | 20 min | 10.6 mi |
|
|
Drive: | 18 min | 11.9 mi |
|
|
Drive: | 19 min | 12.4 mi |
|
|
Drive: | 19 min | 13.0 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
| Drive: | 16 min | 9.0 mi | |
| Drive: | 17 min | 9.9 mi | |
|
|
Drive: | 17 min | 11.1 mi |
| Drive: | 22 min | 13.9 mi | |
| Drive: | 33 min | 22.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
|
Drive: | 27 min | 19.1 mi |
|
Dallas-Fort Worth International
|
Drive: | 26 min | 20.1 mi |
Time and distance from Thousand Oaks.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 17 min | 0.9 mi | |
| Drive: | 3 min | 1.2 mi | |
| Drive: | 3 min | 1.2 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Arbor Hills Nature Preserve
|
Drive: | 3 min | 1.7 mi |
|
Environmental Education Center
|
Drive: | 13 min | 7.2 mi |
|
Beckert Park
|
Drive: | 12 min | 8.1 mi |
|
Trail at the Woods
|
Drive: | 19 min | 10.3 mi |
|
Heritage Farmstead Museum
|
Drive: | 17 min | 11.3 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 3 min | 1.5 mi | |
| Drive: | 4 min | 1.7 mi | |
| Drive: | 5 min | 2.6 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 39 min | 29.5 mi | |
| Drive: | 64 min | 48.0 mi |
Property Ratings at Thousand Oaks
Upon move in our unit has haphazardly cleaned. We filled out the move in form with the damages and none were taken care of until I submitted service requests for each one. Over our 20 months of living there, we were without AC for over 5 weeks in the summer heat, had our balcony doors replaced (required by management) which left cold air flowing in during the freezing winter months, our flooring ripped up to fix the balcony doors they incorrectly installed, and also had multiple vendors allow themselves in after multiple requests management sends a heads up of anyone coming in or management escorts the vendors. We were able to move out and they came to us 6 months later with over $1,000 in charges, including full carpet replacement that I have seen many people also complain about here. The management office also has constant turnover so if you have a problem, the next property manager has no idea of your past issues and nothing ever gets resolved. The apartments are outdated unless you live in the Stags Leap part and is the worst managed apartment I have ever lived in. Stay away
Property Manager at Thousand Oaks, Responded To This Review
We are disappointed to hear about your experience at Thousand Oaks at Austin Ranch. Please feel free to reach out to us at (972) 820-8000 to discuss your concerns further. I would be happy to discuss any move out questions. Rebecka Ingraham, GM
In addition to the awful rat problem that they refuse to deal with, management charged $3,000 in excess of the security deposit to replace the carpet after move out. When asked for proof of damage, management was unresponsive and just sent us to collections. Management also argued the validity of our 60 day move out notice when an email was sent explicitly stating that we would not be re-signing our lease.
Property Manager at Thousand Oaks, Responded To This Review
We regret to learn about your experience, Zac C. Please contact us at (972) 820-8000 to discuss this further.
A lady who works here, name starts with an T and ends in an A, lied to me. I was told that I was going to have a corner unit so I signed to that unit. Upon move in day, I was given a map of my unit. It was not the corner unit I signed for plus my unit was filthy! Never got treated this way from an apartment company. Don’t work with her and reconsider your move here. Also maintenance takes too long to respond and the people in the office don’t care about you
Property Manager at Thousand Oaks, Responded To This Review
Apologies for any inconvenience. We take your feedback seriously and will address the issues you've raised. Thank you for sharing your experience.
Ridiculous charges by the apartment after staying for 4 years at the same unit. PLEASE STAY AWAY. Dont they expect basic wear and tear when some one lives at the same apartment for like 4 years ? I got the apartment cleaned as well.
Living in this apartment complex has been challenging due to management's un-responsiveness to major maintenance issues, affecting the overall quality of life. Essential amenities, including the gym and elevator, have experienced prolonged downtimes. Despite repeated communications, promises of resolution have rarely materialized into action, leading to a growing frustration among the community. The pattern of unfulfilled assurances from the management has contributed to a sense of neglect, undermining the comfort and accessibility of the facilities. This situation highlights a broader issue of inadequate attention to resident concerns and facility upkeep, which is essential for a satisfactory living environment. In summary, the potential for a comfortable and convenient living experience is marred by management's lack of responsiveness and effective maintenance
They blew up my phone with calls, text messages, and emails all week since I scheduled a tour then the morning of the tour they cancelled due to scheduling conflicts claiming the other tour was confirmed despite the fact that my tour was confirmed as well. I would’ve loved to have given this place a solid chance but that was my sign to not lease with them.
BEWARE: this place is infested with rats. We have been living here for a year and in that time the building management has done nothing. All they need to do is to put bait stations around the property, but they refuse to contract with a pest control agency. So the result is a total overwhelming population of rats. Every night they swarm over people's properties and we wake up to find furniture destroyed, rat droppings everywhere, and the building management does nothing despite tons of complaints from the residents. It is not safe for young children to be outside the house after dark. DO NOT RENT HERE.
1. All phone calls and emails go unanswered. 2. Rent went up $300/mo after only one lease term (12 months to 12 months). No upgrades, crime increasing, rat droppings on my patio every morning, gym equipment is always broken, where is all this money going? In addition, I received a suspicious addition charge on my Dec-22 rent/utilities bill. I had originally paid in full, which included my usual water/sewage charge of ~$30. Then after rent was due, I was charged an additional $78.11 for water/sewage (I had already paid this). I called and emailed the office and left voicemails, but have not had one of my communications returned. This began first week of Jan-23. After over a month of no one answering my question about this erroneous charge, I asked BBB to step in and help. This was a month ago, and still have not received a response or explanation as to why my water/sewage was tripled. I don't mind paying what I owe, but this is very shady and suspicious behavior.
Management is an absolute joke. Just keep driving by and don’t stop. They let a vacant apartment flood above me, now myself and a lot of other renters are being kicked out. Their solution is to give us “nicer” apartments at a higher rate or leave without any help. Also, if you like rats, then I guess this would be a great place stay. I have pix of an ungodly amount of rat poop in a garage they leased to me 2 days prior to giving me a 7 day notice to vacate due to their negligence.
Property Manager at Thousand Oaks, Responded To This Review
Thank you for your feedback. We understand this is a very stressful time. Rest assured, we take your concerns seriously and we want to work with you to find a solution for your situation. We've reached out directly and have been unable to connect. Please contact us as soon as you're able. We value you as a resident and appreciate you being a part of The Thousand Oaks community.
It’s not the trash service. It’s the tenets. The trash service does their jobs. According to the rules. Boxes must be broken down for example and I thought there was a rule of how many bags and broken down boxes that the service can take. The tenets don’t care about leaving an empty trash can outside their apartment for months now. In fact it’s been months upon months. They put trash out on holidays it sits there from the night befor to the night after a holiday! The tenets do not follow the guidelines! All the residents who have lived here for years follow the rules. apparently the tenets are aloud to do what ever they want. It’s disgusting. I’m not seeing any results. Just lots of trash all day and night!! Empty trash cans all over the place. Why should I renew my contract if I have to walk by trash everyday bc the tenets are not held accountable?! They signed documents!!
This property looks great from the outside, the staff was nice and great about answering questions, the sign up was easy however once you are a resident, it's a different experience. As a current resident, I'm very dissatisfied and will be relocating once my lease is up. Keep in mind, I'm a landlord myself. I have respect for my tenant and truly want them to be happy where they choose to live. Just to ramble on about a few occurrences... -Communication is horrendous. Your ambassador or property manager contact is not provided. You have to hunt it down. When you do, it takes days for a response. -Office turnover is high. In the last 2 months, I've had to talk to 3 different ambassadors. I only know I have a new contact when the current one's email is rejected, then I have to go back to the office for a new contact. -Have a problem/issue after office hours? Call a number, go through 4-5 prompts (if you choose the prompts correctly because the instructions are vague) then wait for an off duty person to pick up. Hopefully they do. If not, leave a message and just wait for someone from the office to get back to you. As mentioned above, this may take days. -They fine you for every little thing, or at least threaten the potential in weekly community emails. -Pools are ALWAYS closed. Literally every other week emails that a pool is closed. -Bugs! Yes it's summer in Texas. There is a monthly fee for pest control however bugs everywhere and not a bug guy in sight. Again I deal with bugs at my own property, and I deal with it when my tenant let's me know. I could keep going but hopefully any potential new residents get the point....good luck!
Nightmare ever since I moved back in. Horrible leasing rates and the leasing agents lie, they didn’t pay my realtor a referral fee because I previously lived here, but they didn’t divulge that until after the lease was signed. Management makes poor excuses about the conditions of the grounds. Dog park is made of gravel and slices your dogs feet when playing catch. Tenants neither leash, nor pick up after their dogs so prepare to break up dog fights and step in dog crap at least 3x a week. Construction starts at 8AM which breaks their own rules for noise violations. It’s a nightmare living here. DON’T waste your money.
Management and maintenance will wait months to solve urgent issues. Alarms are constantly going off, people move in to dirty units, maintenance will lie directly to you. I don’t know if the people who work here are terribly disorganized or simply don’t care about their residents. Every interaction is like pulling teeth.
This complex gives residents the runaround once you do move in. I’ve lived here for two years and I am extremely disappointed in the miscommunication. I requested a specific garage three months ago, was told it was too soon, a month later, told I would get a leasing agreement that I never received, then told the garage is unavailable. They only care about selling a fantasy to new residents. This plus the terrible trash service, dog poop, and restrictions on who can use which pools has confirmed for me that I will be moving once my lease is up.
I live in The Charles building at Thousand Oaks and as beautiful and new as my apartment is, it is unlivable hearing every step from upstairs neighbors (and the dog). Unfortunately there is no padding in the flooring so every sound can be heard. There is a reason so many people do not renew in the building.
Management is almost unresponsive and definitely uncooperative! The bad reviews on here are spot on. This place just wants your money all of it for limited amenities (No hot tubs)
Property Manager at Thousand Oaks, Responded To This Review
Hi Mark! We greatly appreciate and welcome your feedback. I want you to know this is not our company’s standard nor our way of conducting business. Please allow me the opportunity to turn around your experience with us. I, Nikkia Maxwell can be reached at nmaxwell@toapts.com or directly at 972-820-2341. I look forward to your call and or email. Thank you kindly for your time.
I used to love Austin ranch, but it had declined in every aspect over the past year. The apartments are nice, but 100% not worth the money or having to deal with management. Easily the worst management I’ve ever had to deal with, especially for a community that boasts itself on being so-called “luxury living”. I moved out early do to major construction being done (without notifying the tenants of this, mind you) and months later they are still finding issues with my account that had been settled 3 months prior. I’ve lived in many complexes around this area and it baffles me how they are so disorganized and able to get away with such terrible work ethics. If you like being surprised by 1.5 year construction projects outside your door, being hit with fees due to their negligence, and overpaying for an apartment, then this might be the place for you. Good luck, you will need it.
Can’t get anyone to return my calls in leasing office. Misc. maintenance expenses included in “water bill” that are never broken down or accounted for, makes me question where my money is going. Debris covering parking lot and bricks in parking spaces that never seem to get used.
Listen to everyone else that says they will just scam you for money. They don't care if what they are doing is lawful or not, they want your money and they will act like they have the power to take it. Don't fall for their scam.
Do not live here. The management will do anything in their power to take your money, even it's unlawful. If you want to keep your money, stay away.
Do yourself and your wallet a favor and stay far away from Thousand Oaks. The accounting office is BEYOND unreasonable and the higher management is no help. They don't care about good-standing tenants!!!
They will try to steal every penny they can from you. I used to love Austin Ranch when I rented from them the first time, but it has gone down-hill so fast. On top of that they will send you eviction notices even when you paid prior to when rent was due, harass you half way through the month requiring you to submit proof of payment, and then act like they did you a favor taking care of the late fees they tacked on when you show them a screenshot of THEIR own system saying we paid on the 29th. They would not help me log into the account requiring me to pay in person and then they claimed to have lost a money order until we said we were going to do a stop payment on it. My roommate was charged twice one month for her half of the rent and they refused to refund it, they would only credit the account so I had to pay for her groceries that month, otherwise she wouldn't have been able to eat. My car was broken into and about $1500 worth of stuff was stolen. Crime has gotten so bad, they had to put up signs around the property and send out emails to everyone. They don't change the air vents, it had MOLD all over the unit. They also don't send pest control (which you pay for every month) out unless there is a problem. The first time I lived here, it was rats. The second time, my roommate was bitten by spiders twice. They charged us $3000 to move out and their statement had multiple errors. We were so tired of dealing with their incompetent staff, we paid it, just to be done with them. Don't make the same mistake we did, moving here.
Austin ranch is a pretty good community, and the amenities they have to offer make it that much better. Thousand Oak apartments are a newly built complex with a lot to offer as well as also to improve on. The outside of the complex is nicely groomed and very well maintained. The staff have always been helpful when I have ever had a problem, they are all very respectful. Each Building in the complex has their own set of maintenance crew, which leads to faster fixes when needed. The complex is flooded with pools which is great in the summer because not one pool is completely full. Now for the downs of the apartments; the walk ways and stairwells to get into the apartments are badly stained and need to be power washed as well as the walls on the outside of the apartments. I have a dog, as most renters at this complex, I personally would like more doggie disposal cans I believe if they were easier to access, people would be more likely to pick up after their dog.
The fact that I was dead set on living around uptown and decided to live over here says it's a great apartment. (The cost honesly isn't much different.) You really can't beat the community. My first weekend here I was already recieving emails about an upcoming game night and an end of summer pool party. There are always people walking outside - lots walking their dogs but also just people being active. Access to Arbor Hills right from the complex is great too. There is a square with cafes, taverns, a small convenience store, a dog "spa", yoga... you barely have to leave the complex for anything and if you do, anything you need is probably within 10 minutes. I work from home so the ability to walk to all of these things has been perfect for me.
Positives: nature preserve, friends, walking distance to bars, pools, neighborhood, centrally located. Negative: small space, partying, rats, unkept landscaping
Great apartments, beautiful inside and out, and great city that is tremendously growing!
I can't stop thinking of these apartments. This is where I'm planning to move in pretty soon. They are perfect... The best around... Feels like you are living in your own little community. They have got everything from pools to stores to restaurants all in your own community with only the best apartments.
This is a great apartment if you are looking for a strong community feel with lots of outdoor activities. They have activities constantly and really try to bring the residents together. The apartments are nice and as long as you don't live by a pool, noise won't be a problem. Maintenance is quick to respond and the office staff is usually available for questions. Summers are fun because there are over 7 pools to choose from-and a walking trail through the nature preserve. All over-really great apartment community!
Like most people, I HAVE to live comfortably. The place I was at previously did not provide me such a thing. I actually ended up leaving early from being so upset with its conditions. Thousand Oaks at Austin Ranch, however, has provided me with a great, relaxing and social living environment. My leasing agent, Ciara was the first indicator that I would love my new apartment. She provided me with a great unit AND a convenient covered parking spot. The pool I'm located by has fountains running continuously which is very relaxing whether I'm at the pool or in bed ready to fall asleep. In addition, I'm located near dog parks, a nature preserve, a gym (which I was able to cancel my outside membership for) and several pools. I'm beyond pleased with both the living conditions and service provided by this complex and the community that surrounds it.
Thousand Oaks is a great place to live. It is well maintained and the maintenance guys will respond quickly. Pros: * Great Staff * Great Amenities * Active Lifestyle Cons: * Parking is Horrible! * Distance from Tollway or 121 * Not enough restaurants
Thousand Oaks, and Austin Ranch in general, is a great place for young professionals. With its ample walking spaces, quality gyms, 8 pools, quick walks to bars and other conveniences, and distance to major highways, there aren't many places like it in the city, especially on this side of town. The leasing agents are very nice and maintenance is prompt. There are 30 apartment designs, and the are generally feels like a neighborhood.The Cares team hosts many event for the community and the pools are packed every weekend. For a great price this place is a must visit.
Overall great, just be sure to handle your own because the staff doesn't know anything and the rules seem to change every hour.
Thousand Oaks Photos
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Thousand Oaks
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2BR, 2BA - 1,228 SF
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Court Yard
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Pool
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Lodge
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Sundeck
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Barbeque
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Pool
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Thousand Oaks Apartments in Austin Ranch
Models
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Studio
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1 Bedroom
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1 Bedroom
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1 Bedroom
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3A1
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1 Bedroom
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Thousand Oaks has studios to two bedrooms with rent ranges from $1,087/mo. to $3,480/mo.
You can take a virtual tour of Thousand Oaks on Apartments.com.
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Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
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A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
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