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Monthly Rent
$1,097 - $1,652
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
685 - 1,137 sq ft
Highlights
- Pool
- Walk-In Closets
- Sundeck
- Grill
- Balcony
- Property Manager on Site
- Business Center
Pricing & Floor Plans
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Unit 0733price $1,149square feet 685availibility Now
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Unit 0332price $1,255square feet 685availibility Now
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Unit 0936price $1,265square feet 685availibility Now
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Unit 1236price $1,262square feet 787availibility Now
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Unit 1133price $1,306square feet 787availibility Now
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Unit 0837price $1,306square feet 787availibility Now
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Unit 0231price $1,460square feet 1,047availibility Now
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Unit 0638price $1,499square feet 1,047availibility Now
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Unit 1014price $1,504square feet 1,047availibility Now
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Unit 0834price $1,477square feet 1,137availibility Now
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Unit 0825price $1,572square feet 1,137availibility Now
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Unit 1134price $1,582square feet 1,137availibility Now
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Unit 0733price $1,149square feet 685availibility Now
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Unit 0332price $1,255square feet 685availibility Now
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Unit 0936price $1,265square feet 685availibility Now
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Unit 1236price $1,262square feet 787availibility Now
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Unit 1133price $1,306square feet 787availibility Now
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Unit 0837price $1,306square feet 787availibility Now
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Unit 0231price $1,460square feet 1,047availibility Now
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Unit 0638price $1,499square feet 1,047availibility Now
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Unit 1014price $1,504square feet 1,047availibility Now
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Unit 0834price $1,477square feet 1,137availibility Now
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Unit 0825price $1,572square feet 1,137availibility Now
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Unit 1134price $1,582square feet 1,137availibility Now
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Utilities & Essentials
- Utility - Billing Administrative FeeAmount to manage utility services billing. Charged per unit.$14.77 / mo
- Trash Services - DoorstepAmount for doorstep trash removal from rental home. Charged per unit.$25 / mo
- Pest Control ServicesAmount for pest control services. Charged per unit.$3 / mo
- Trash Services - HaulingAmount for shared trash/waste services. Charged per unit.$8 / mo
- Utility - Electric - Third PartyUsage-Based (Utilities).Amount for provision and consumption of electric paid to a third party. Charged per unit. Payable to 3rd PartyVaries
- Utility - Water/SewerUsage-Based (Utilities).Amount for provision and/or consumption of water and sewer services Charged per unit.Varies
- Renters Liability Insurance - Third PartyAmount for renters liability insurance obtained through resident's provider of choice. Charged per leaseholder. Payable to 3rd PartyVaries
- One-Time Basics
- Due at Application
- Application FeeAmount to process application, initiate screening, and take a rental home off the market. Charged per applicant.$75
- Due at Move-In
- Administrative FeeAmount to facilitate move-in process for a resident. Charged per unit.$225
- Security Deposit (Refundable)Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. Charged per unit.$750
- Due at Application
- DogsMax of 2Restrictions:We are a pet-friendly community. We welcome 2 pets per apartment. Please contact us for pet policy detailsRead MoreRead LessComments
- CatsRestrictions:Comments
- Pet Fees
- Pet Fee - Additional PetMax of 1. Amount to facilitate additional authorized pet move-in. Charged per pet.$150
- Pet FeeMax of 1. Amount to facilitate authorized pet move-in. Charged per pet.$300
- Pet RentMax of 2. Monthly amount for authorized pet. Charged per pet.$20 / mo
- Surface Lot
- Renters Liability/Content - Property ProgramAmount to participate in the property Renters Liability Program. Charged per unit.$14.50 / mo
- Renters Liability Only - Non-ComplianceAmount for not maintaining required Renters Liability Policy. Charged per unit.$10.75 / occurrence
- Returned Payment Fee (NSF)Amount for returned payment. Charged per unit.$35 / occurrence
- Access Device - ReplacementAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes. Charged per device.$75 / occurrence
- Early Lease Termination/CancellationAmount to terminate lease earlier than lease end date; excludes rent and other charges. Charged per unit.200% of base rent / occurrence
- Lease Violation - TrashAmount for violation of waste-related community policies. Charged per unit.Varies
- Security Deposit AlternativeAmount for alternate program in lieu of paying a traditional security deposit. Charged per unit. Payable to 3rd PartyVaries
- Intra-Community Transfer FeeAmount due when transferring to another rental unit within community. Charged per unit.$500 / occurrence
- Month-to-Month FeeAmount, in addition to base rent, for a month-to-month lease. Charged per unit.$75 / occurrence
- Late FeeAmount for paying after rent due date; per terms of lease. Charged per unit.5% of base rent / occurrence
- Legal/Eviction FeesAmount for legal expenses incurred for lease violations. Charged per unit.Varies
Property Fee Disclaimer: Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pet breed and other pet restrictions apply. Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Details
Lease Options
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3 - 15 Month Leases
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Short term lease
Property Information
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Built in 1995
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336 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About The Riley
When comfort, style, and the tranquility of nature mesh with a commuter-friendly location, you know you found a home that fits all your needs. The Riley Apartments welcomes you with spacious one and two-bedroom layouts, paired with a rich list of amenities that take your living experience to new heights. Explore these charming apartments in North Raleigh, NC, and claim your new home!
The Riley is an apartment community located in Wake County and the 27612 ZIP Code. This area is served by the Wake County attendance zone.
Unique Features
- Cable/High Speed Internet Available
- Outdoor Grill and Dining Area
- Oversized Closets
- Ceiling Fan
- Off Street Parking
- Chef Inspired Kitchens with Stone Countertops
- Clubhouse with TV Lounge-On-Demand
- Private Patio or Balcony
- Modern Cabinetry with Brushed Nickel Finishes
- Outdoor Storage
- Pet Park
- Wood-Inspired Plank Flooring
- Updated, Designer Lighting Package
- Central Heating & Cooling
- Custom Fit Window Blinds
- In-Unit Laundry
Community Amenities
Pool
Fitness Center
Clubhouse
Business Center
- Package Service
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Business Center
- Clubhouse
- Walk-Up
- Fitness Center
- Pool
- Sundeck
- Courtyard
- Grill
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Tub/Shower
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Microwave
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Dining Room
- Recreation Room
- Walk-In Closets
- Balcony
- Package Service
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Business Center
- Clubhouse
- Walk-Up
- Sundeck
- Courtyard
- Grill
- Fitness Center
- Pool
- Cable/High Speed Internet Available
- Outdoor Grill and Dining Area
- Oversized Closets
- Ceiling Fan
- Off Street Parking
- Chef Inspired Kitchens with Stone Countertops
- Clubhouse with TV Lounge-On-Demand
- Private Patio or Balcony
- Modern Cabinetry with Brushed Nickel Finishes
- Outdoor Storage
- Pet Park
- Wood-Inspired Plank Flooring
- Updated, Designer Lighting Package
- Central Heating & Cooling
- Custom Fit Window Blinds
- In-Unit Laundry
- High Speed Internet Access
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Tub/Shower
- Dishwasher
- Disposal
- Stainless Steel Appliances
- Kitchen
- Microwave
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Dining Room
- Recreation Room
- Walk-In Closets
- Balcony
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6:30pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6:30pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Northwest Raleigh features a unique combination of residential neighborhoods and convenient shopping centers all in park-like setting. City planners wanted to preserve as much of the landscape as possible while also making a way for a sprawling city in need of high-quality, affordable housing. The major routes in this part of town are lined with mature oaks and plenty of greenery. Shopping malls and retailers like Crabtree Valley Mall blend into this park-like community seamlessly, and often can’t even be seen form the road. Although this neighborhood is known for being residential, you can find many major attractions nearby like the North Carolina Museum of Art off Blue Ridge Road. Many Raleigh residents call this section of town home because if provides affordable apartments complexes, established subdivisions with large lots, and convenient access to Downtown Raleigh, located less than 10 miles away.
Learn more about living in Northwest Raleigh| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 11 min | 6.1 mi | |
| Drive: | 14 min | 7.4 mi | |
| Drive: | 15 min | 7.7 mi | |
| Drive: | 16 min | 8.9 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at The Riley
Used to be good, but change management companies too frequently. Office staff not the best at communicating. Seems like the Riley is money hungry. They charge fees for whatever they can. They added parking stickers for no reason & require our guest to walk very far if it after hours or risk getting towed. Can’t even park in visitor spaces or will still get towed. I’m ready to move
Property Manager at The Riley, Responded To This Review
Please reach out to us at (919) 571-0024 when you can so we can address this situation directly. Thank you and have a great day.
La administración es muy deficiente pase la mitad del verano sin que el AC no funcione y dormir en el carro put el calor tan intenso
Property Manager at The Riley, Responded To This Review
Please reach out to us at (919) 571-0024 when you can so we can address this situation directly. Thank you and have a great day.
Vengo de una ciudad (cary) Donde el sistema de renta es muy diferente en algunos aspectos que al The Riley pero puedo decir que me puedo sentir cómodo, en una buena instalacion, con una atencion oportuna de parte de su equipo a la satisfaccion de necesidades o llamados de nuestra parte. Esto hace que sea un buen sitio para poder querer vivir y recomendar a otros faniliares y amigos.
Property Manager at The Riley, Responded To This Review
We are so happy that you're enjoying your residency here at The Riley. If you need any area recommendations or anything at all, please don't hesitate to give us a call. Have a great day!
The Riley has been my home for 4yrs now, and 5yrs this renewal and I love it here. The staff is very attentive to any needs and they are so nice. The grounds here are impeccable. I would definitely recommend the Riley as a great place to live.
Property Manager at The Riley, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at The Riley. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Very nice community and I will definitely enjoy my time here. I need that 2 bedroom on the 2nd floor facing the pool.
Property Manager at The Riley, Responded To This Review
Hello, thank you for the high star rating! We hope you have a great day!
Moving is not for the faint-hearted and with so much to do in order for the move to go smoothly, it is nice to know that the leasing agent, (Broderick) was very helpful with my questions and concerns and very professional too. I felt at ease right away and could go on about my moving in process without a single worry.
Property Manager at The Riley, Responded To This Review
Hey - what a lovely thing to say! We appreciate you so much.
Average apartments in a good location in Raleigh, really bad wait times for maintenance 4 weeks so far here have been without AC. There are many pitbulls dogs here despite them claiming they are not allowed at the Riley. It constantly smells like marijuana outside so I couldn’t open my windows or balcony door to get fresh air when my AC stopped working. My sleep was ruined and had a lot of headaches because of no AC
Property Manager at The Riley, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at The Riley. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right.
Community is fine but from talking to the neighbors, maintenance requests can be open for 2hrs or 2 months, who knows.
Property Manager at The Riley, Responded To This Review
Hi - we know you're super-busy, and truly appreciate your taking the time to give us some honest feedback. We're on it!
Overall, I'm very happy living at the Riley. I appreciate the care the Leasing team takes in enforcing terms of the leases - non-smoking, parking, no loitering. I appreciate the work the maintenance team does. Any in-apartment repairs have been handled very quickly.
Property Manager at The Riley, Responded To This Review
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
If you like living with hundreds of roaches infesting every room in your apartment because the management ignored you for months and they don’t communicate properly with their third party pest control; then you’ve found paradise! Trash is always piled up outside the dumpster since we only have 1 small trash compactor for our entire complex. If you’ve always wanted to live in a landfill, then you MUST tour the property today!
Property Manager at The Riley, Responded To This Review
Hi, we truly appreciate your honest feedback. Please contact us at (919) 571-0024 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Siempre me han ayudado en todo y el mantenimiento muy bueno muy amables y estoy muy agradecida que desde que llené la aplicación me ayudaron mucho Ken y una chica que ya no trabaja ahí lastimosamente
Property Manager at The Riley, Responded To This Review
Hi - as always, we're happy to help! You're the best! We really appreciate the positive review.
The Riley would be great if they followed their own Smoking Policy. Stop the smoking please. It's awful!!
Property Manager at The Riley, Responded To This Review
Hi, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. The Riley (919) 571-0024
La atención muy bueno ,el personal siempre amable e tenido una buena experiencia y en cualquier problema están pendientes y rápido tratan de solucionarlo
Property Manager at The Riley, Responded To This Review
Hi, we are so pleased you enjoyed your visit to The Riley! If you have any further questions, please give us a call. We're always happy to help!
The Riley is a peaceful community Lot of good neighbors Friendly office staff Amenities fit my lifestyle
Property Manager at The Riley, Responded To This Review
Hello, thank you for the high star rating! We hope you have a great day!
I really enjoy the layout of the Floorplan. The kitchen and balcony with storage is so nice! The gym is fully equipped.
Property Manager at The Riley, Responded To This Review
Hi, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
La atención es muy exelente,le dan prioridad lo ayudan en todas las dudas que uno tiene están pendientes de uno si tiene algún problema o duda
Property Manager at The Riley, Responded To This Review
Hello there, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Riley!
I've been a resident for one year. The experience has been good, and I've renewed my lease for another year. I really appreciate the good job the leasing team does of enforcing lease agreements and community standards - particularly related to the no smoking rules, noise and use of common areas. Thanks all!
Property Manager at The Riley, Responded To This Review
Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Management has definitely improved in the last 3 years. The best part about this apartment is the proximity to other local businesses. The pool is beautiful and the clubhouse is a great feature. The pool is beautiful and the clubhouse is a great feature. I would recommend an apartment that is not anywhere near the dog park due to noise.
Property Manager at The Riley, Responded To This Review
Hi, we truly appreciate your honest feedback. If you're ever in need of more help, please let us know!
The Riley made it incredibly easy to apply, sign, and move in. The office staff are knowledge and extremely kind.
Property Manager at The Riley, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
We have enjoyed being residents here at The Riley so far. And we can’t wait to enjoy the amenities and community events!
Property Manager at The Riley, Responded To This Review
Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Since I moved in there have been lots of changes and new management at least twice. The management teams before the current one was very helpful...friendly and overall professional in the way they treated the residents. The breezeway are not cared for spider webs all over the breezeway area as well as fallen leaves. Packages being stolen from locker area because delivery personnel just drop Packages in that area instead of delivering packages to our doors.
Property Manager at The Riley, Responded To This Review
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (919) 571-0024 so we can make your experience a positive one.
Leased for a year, 1st floor apartment and it was the worst apartment living experience my boyfriend and I have every had. The layouts are nice but that's it-don't get sucked in by their model apartment because none of them look like what they have pictured on the website. Roaches, mold, uneven floors from water damage, a pool always closed because people can't keep glass out and smoke filled apartments. The breezeways stink because neighbors overload their trash bins so raccoons are at your front door constantly and garbage leaks and stains all over the place! We couldn't get out fast enough.
Property Manager at The Riley, Responded To This Review
We are disappointed to hear that you did not have a more positive experience with us at The Riley. We would love to verify your residency with us so we can get more detailed feedback. Please reach out to the office at your earliest convenience. Thanks! -The Riley Team
The apartment itself is nice. It looks pretty on the inside and outside. The amenities are decent (pool, gym, etc.). Once you dig a little deeper, you'll find COCKROACH infestations, lack of good management, and multiple other things that make it absolutely dreadful. This complex has been bought out by multiple different companies at least 3 times in my 2 years of living here - and none of the companies that have bought it out have made it any better. You will get charged for the same fee multiple times every time you pay rent, and when you bring the issue up to them, they'll say it's standard. They will also take their sweet time applying your rent payment to your account and you will get charged extra fees for "eviction" even though you are up to date on all of your payments. They act like they are clueless and are no help at all. This goes for all of the people who have worked there in the past 2 years. Living here was a waste of my time and money and I will never get back the amount of breath I wasted trying to get through to them.
Property Manager at The Riley, Responded To This Review
Hello, we appreciate you taking the time to leave us this feedback, service and experience is very important to us, we would like to opportunity to speak more about this review so we can gather more details and understand the concerns. Please stop by the leasing office when you have a free moment, or we can setup a call, whatever is easier for you. Thank You, Adam Marcus Senior Regional Manager
The Riley is a clean and quiet neighborhood and surroundings.
Property Manager at The Riley, Responded To This Review
We appreciate your positive review about your recent experience with us!
if you want to live in an apartment complex that has zero idea of what they are doing, then choose The Riley. Garbage is never picked up on time and they force you to pay for it. parking is absolutely atrocious. thieves stealing packages. dog poo literally everywhere. the management team does nothing about any of this. when you come to them to do anything, they are too lazy to get out behind their desk and do literally anything. if i was you. i would highly recommend looking at another apartment complex. the 2 star rating is even a joke, should be a 1.
Property Manager at The Riley, Responded To This Review
Hi, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (919) 571-0024. We look forward to hearing from you.
I have thoroughly enjoyed living at the Riley appartments and hope to continue to live here for a long time to come.
Property Manager at The Riley, Responded To This Review
Hi there, thank you so much for your positive comments about The Riley!
This is a lovely neighborhood. The Riley is in close proximity of many major stores and two highways! The area is quiet and peaceful. Maintenance keeps site tidy. i enjoy my modern styled home and spacious floor plan. The gym is a well maintained facility that is above standard. This property is very valuable overall.
Property Manager at The Riley, Responded To This Review
Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
In general Riley is a great place to live at. Common green areas are always well maintained. Other than green areas are clean too.
Property Manager at The Riley, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us.
The Riley is a great apartment complex with awesome staff and friendly residents! It’s a great place to call home. Conveniently located and nice amenities.
Property Manager at The Riley, Responded To This Review
Hi, thanks for your praise and kind comments about our team.
The Riley is a community with a wide variety of people who make living here more like a neighborhood than apartment dwellers.
Property Manager at The Riley, Responded To This Review
Hello, thank you for sharing your positive experience!
Riley's community is one of the best I have experienced. The office staff including maintenance are efficient and professionals. I would recommend the Riley's community to anyone that wants to live in comfort.
Property Manager at The Riley, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Riley.
The Riley is an awesome place to live. The staff is amazing and so very helpful. I would recommend this place to anyone.
Property Manager at The Riley, Responded To This Review
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your feedback.
This isn’t paid advertisement this is a real tenant with real proof. Rule of thumb: When you want to rent somewhere you always want to come at night! And feel free to ask actual tenants what they think if you see them outside. I made a complaint recently about the parking and I was asked to pay $75 a month for a garage if I wanted a secure spot I said no! because why would I pay an additional $75 per month when I actually live here?! Meanwhile, people who don’t are taking up all the spots! Then the next morning as a result of making a parking complaint they tell me they will be entering my place the next day because all of a sudden my water needs to be inspected because they undercharged me? Immediately after I reject paying $75 a month for a garage? Wonderful timing right? Nothing suspicious about that huh? So you know what let me go ahead and tell everyone the truth about this apartment complex. The original name for The Riley was The pointe at crabtree I guess they changed the name to detach themselves from the mass amount of negative reviews before. So here’s the truth 1. Lots and lots of Cigarettes are surrounded on the floor by and inside the complex 2. You can hear people having sex loudly through the walls of your bedroom when you are trying to sleep 3. Stairs and floors are extremely dirty 4. People steal packages; in the mail room I’ve seen packages be ravaged through leaving empty boxes 5. There is no parking whatsoever especially at night, trailers are taking up parking spots 6. You’ll see other tenants “hawk” spitting in front of other tenants doors 7. Staff is unhelpful, they only selectively reply to emails 8. People are moving out left and right 9. They throw parties here during the work week 10. They lie to you and tell you that you have to leave when they feel like renovating to make more money
Property Manager at The Riley, Responded To This Review
We appreciate your feedback and would like the opportunity to discuss your concerns further. Please give us a call at 919-571-0024.
It’s a pretty nice place to stay. Haven’t had any MAJOR problems thus far, so. May they continue to get better into making this place a great experience!
Property Manager at The Riley, Responded To This Review
Thank you for the review! We are happy to hear that everything has met your expectation, so far. We strive to make this a great place to live for everyone.
I have been more than pleased with my experience with the Riley appartments so far. All of my interactions with the staff have been very pleasant. Raven was especially helpful and courteous which contributed to my decision to move here. My appartment was clean and in like new condition when I moved in. All of my interactions with my neighbors have been nice. If things continue as they have been. I plan to be here for quite some time.
Property Manager at The Riley, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Riley.
Me and my boyfriend lived here last year. It was great at first. Until we started to be charged extra fees for absolutely nothing and no one could tell us why. The staff was good for the most part except for one woman(I won’t throw her out there) she was very rude and had a very smart mouth when we had concerns. There definitely was a bug issue and you could never get any rest with all the construction that was going on. Not only that, it’s very overpriced for the small size of the apartments. If you live/move here, good luck.
Property Manager at The Riley, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (919) 571-0024.
I have done a lot of apartment living in the past years and this place is by far the WORST apartment I have ever lived in. Dont let the new renovations full you. This place is full of bugs of all kinds.Roaches!! Bed Bugs!! They will come and spray or say they did but it does not help. I give this place a below 1 star.
Property Manager at The Riley, Responded To This Review
Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 919.571.0024 or pointecrabtree@greystar.com. We look forward to speaking to you and coming up with a solution. Sincerely, Hayden Sullivan, Community Manager 919.571.0024
Staff is extremely rude and unhelpful. Even with routine issues, they refuse to help tenants. The apartments themselves are spacious and updated (basic necessities anyways) but the staff is honestly a deal breaker, they are horrific. There are always issues with billing and they try to sneak in extra payments whenever possible. It's amazing they have anyone resign a lease here.
Property Manager at The Riley, Responded To This Review
Hello, Thank you for your feedback. Our goal is to stay true to the highest ethical standards and principles. We follow the lease contract when assessing these fees and/or charges. If we have not thoroughly explained the charges or made a mistake, we sincerely apologize. We would like to speak to you personally about your concerns. Please contact us at pointecrabtree@greystar.com. Thank you, The Pointe at Crabtree Team
Office Staff - All terrible except Quianna. On two separate occasions I emailed the property manager every day for 5 days and never got a response. My apartment was infested with roaches/water bugs upon move in. For 3 weeks management "forgot to put my apartment on pest control". This pest control treatment is something that you pay for in your rent and you should have access to. Also upon move in my dishwasher, ice maker, and hot water didn't work. There was no timeline given for when maintenance would be able to fix this. Later on there was a leak and water coming through my ceiling from heavy rain. Again, no response from maintenance. 2 weeks later when I happened to be home for lunch, 3 men (assumedly vendors or 3rd party contractors) entered my home without knocking and were startled to find me there. Makes me wonder how many times random individuals entered my home while I was away at work. Landscaping - Well maintained around the leasing office, completely ignored everywhere else. Trash and cigarette butts liter the property. Other than grass no real landscaping at all. Amenities - There is a raquetball court but I suggest avoiding the area as residents allow their pets to use the bathroom inside the room so naturally it reeks. Gym is very very basic. Pool is pretty to look at but expect many young kids running around, not the most relaxing space on the property. Pests - There is a huge water bug/roach issue at this property. Safety - Questionable. Numerous police cars are seen on the property especially late at night. Outdoor lighting is scare and dim. Parking is uncovered and not patrolled. Definitely don't keep any valuables in plain view in your car. Parking - Terrible. Each leaseholder gets one parking pass. Visitor parking may as well be non existent. There are about 10 visitor spaces for the entire property and I would estimate that 8 out of 10 are occupied 100% of the time by residents who park their 2nd cars there 24/7. Towing is strictly enforced, don't chance it. You will have to pay $250 to get your car back from impound. THIS PROPERTY IS NOT WORTH WHAT THEY ARE ASKING FOR IN RENT. You are not nearby to any businesses or restaurants that you will ever want to go to or walk to.
Property Manager at The Riley, Responded To This Review
Hello, We are sorry about your unpleasant experience. Please know the office is always available to take your call and it is our duty to work with you to resolve any issues you may have. We want all residents to enjoy living here at The Pointe at Crabtree. If any further issues should arise, please contact us at 919.571.0024 or pointecrabtree@greystar.com. Sincerely, Hayden Sullivan
I've lived at the Pointe at Crabtree for almost a year now. And the staff has been very attentive to my needs and request. Specifically Quianna; She has made herself available whenever I needed anything. She is very reliable and easy to communicate with.
Property Manager at The Riley, Responded To This Review
Hello, Thank you for your kind words! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency. Sincerely, Hayden Sullivan
I moved in back in December 2014 when Greystar was beginning to take over. Since then, they have over billed me by $25 every month. Every month I go to the office to get this corrected. They always say they will reverse the additional charge and correct my bill. I have since moved out and I was NEVER credited for these additional charges. The guest parking is awful. Every visitor needs a visitor pass, unless you can grab one of the very few visitor parking spots. The complex will tell you a guest only needs a pass if they are staying overnight. What they fail to mention is "over night" means "after 6PM, when the tow truck comes around and the office is closed so you can't get a pass." They have an agreement with a tow company who drives through every Monday, Thursday, and Saturday and is allowed to tow 1 vehicle. Your lease agreement may say you get a 24 hour notice before being towed, but they don't adhere to that. They had my guest's car on a tow truck one night when we ran out to stop them. The guy demanded $500 cash to drop the car off the truck, but said he wouldn't let us go to an ATM. We managed to get $100 cash together which he accepted and dropped the car. It was the sketchiest thing I've ever experienced. I told the apartment complex and they didn't care. This complex has a lot of crime. On April 1st, I personally witnessed a group of people drive into my apartment parking lot in a white van. They pulled up behind an SUV and got out. They used something to scratch the car up, then they busted the sideview mirrors off the car. I couldn't see the license plate on their van before they drove off. Most recently, the complex has continued their billing issues. Their online bill pay didn't process half of the rent payment. We were out of town & didn't notice the payment hadn't processed. The apartment put a note on our door saying they needed payment by the end of the week or we would be evicted. A bit extreme, but thankfully we got home in time to see the note and submit a check. We dropped the check off and left a voicemail asking to be called back when they received our payment. 3 days later, the check was taped to our front door (not voided, still a valid check) with a note saying they would only accept a money order. They never returned our call. They didn't care that it was extremely unprofessional to leave a personal check on my door where any of my neighbors could steal it. I moved out a couple of weeks ago. Don't lease with Greystar.
i recently moved here and I love my apartment. However I'm not a fan of some of the amenities and office staff. The car care center isn't great and the rules are crazy. It would be nice if the office staff were professional and act like they care. I wish I would have reconsidered moving here, but it could be worst.
I HAVE LIVED HERE ON AND OFF FOR YEARS NOW AND I CAN SAY I AM SATISFIED. OF COURSE I HAVE HAD MY RUN INS WITH THE LEASING OFFICE, BUT NOTHING NEVER RESOLVED.
The Pointe at Crabtree is located in such a wonderful area. There's restaurants all around and shopping in close proximity. It's located about 6 to 7 minutes from Crabtree Valley Mall. The Pointe at Crabtree is also located near Rex Hospital as well as several dentist offices, dermatologist offices, gyms, etc. The apartments are very spacious and so are the bathrooms. For the price you can't beat it. It's a quiet neighborhood and the staff are lovely. I would say it's lovely loving at the Pointe.
The Riley Photos
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The Riley
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Fitness Center
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Fitness Center
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Fitness Center
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Pool
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2BR, 2BA - 1137sf Brookhaven renovated- Kitchen
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The Riley
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Models
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1 Bedroom
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1 Bedroom
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2 Bedrooms
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2 Bedrooms
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While The Riley does not offer in-unit laundry, 20 units include washer and dryer hookups so residents can install their own appliances.
Utilities are not included in rent. Residents should plan to set up and pay for all services separately.
The Riley has one to two bedrooms with rent ranges from $1,097/mo. to $1,652/mo.
Yes, The Riley welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.
A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $1,097 for a one bedroom, you would need to earn about $39,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.
The Riley is offering 4 Months Free for eligible applicants, with rental rates starting at $1,097.
Yes! The Riley offers 5 Matterport 3D Tours. Explore different floor plans and see unit level details, all without leaving home.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
4800 Waterford Point Dr
Raleigh, NC 27612