The Masonry Apartments
2001 E Franklin St,
Richmond,
VA
23223
Today
Favorites
-
Monthly Rent
$1,129 - $2,249
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
438 - 1,056 sq ft
The Masonry Apartments
Favorites
Pricing & Floor Plans
filter results by bedrooms
Masonry TS-S1
$1,129
1 Bed
1 Bath
438 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS507price $1,129square feet 438availibility Now
-
Unit TS306price $1,129square feet 438availibility Aug 7
Masonry BF-A1
$1,199
1 Bed
1 Bath
536 Sq Ft
$500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF119price $1,199square feet 536availibility Now
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Unit BF219price $1,199square feet 536availibility Now
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Unit BF103price $1,199square feet 536availibility Jul 7
Masonry TS-A4
$1,199
1 Bed
1 Bath
450 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS305price $1,199square feet 450availibility Now
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Unit TS510price $1,199square feet 450availibility Now
Masonry BF-A3
$1,199
1 Bed
1 Bath
603 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF201price $1,199square feet 603availibility Now
Masonry T2-A4
$1,307
1 Bed
1 Bath
557 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2207price $1,307square feet 557availibility Now
Masonry TC-A1
$1,369
1 Bed
1 Bath
650 Sq Ft
$500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC205price $1,369square feet 650availibility Now
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Unit TC311price $1,369square feet 650availibility Now
-
Unit TC305price $1,369square feet 650availibility Aug 7
Masonry TC-A3
$1,369
1 Bed
1 Bath
650 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC212price $1,369square feet 650availibility Now
Masonry TC-A5
$1,369
1 Bed
1 Bath
648 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC408price $1,369square feet 648availibility Now
Masonry TS-A1
$1,199
1 Bed
1 Bath
716 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS301price $1,199square feet 716availibility Aug 5
Masonry T2-A10
$1,307
1 Bed
1 Bath
668 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2415price $1,307square feet 668availibility Aug 7
Masonry T2-A12
$1,437
1 Bed
1 Bath
654 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2103price $1,437square feet 654availibility Aug 7
Masonry EC-A1
$1,329
1 Bed
1 Bath
705 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit EC401price $1,329square feet 705availibility Aug 13
Masonry TC-A6
$1,369
1 Bed
1 Bath
486 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC207price $1,369square feet 486availibility Sep 4
Masonry TS-B1
$1,579
2 Beds
2 Baths
763 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS408price $1,579square feet 763availibility Now
-
Unit TS508price $1,579square feet 763availibility Now
Masonry BF-B1
$1,599
2 Beds
2 Baths
895 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF209price $1,599square feet 895availibility Now
Masonry BF-B2
$1,599
2 Beds
2 Baths
885 Sq Ft
$500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF120price $1,599square feet 885availibility Now
-
Unit BF212price $1,599square feet 885availibility Now
-
Unit BF112price $1,599square feet 885availibility Aug 7
Masonry T2-B1
$1,699
2 Beds
2 Baths
884 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2208price $1,699square feet 884availibility Now
Masonry FH-B1
$1,719
2 Beds
2 Baths
972 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit FHL02price $1,719square feet 972availibility Now
Masonry T2-B7
$1,829
2 Beds
2 Baths
1,032 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2110price $1,829square feet 1,032availibility Now
Masonry TC-B1
$1,919
2 Beds
2 Baths
1,055 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC301price $1,919square feet 1,055availibility Now
-
Unit TC401price $1,919square feet 1,055availibility Aug 15
Masonry TC-B3
$1,919
2 Beds
2 Baths
1,056 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC405price $1,919square feet 1,056availibility Now
-
Unit TC412price $1,919square feet 1,056availibility Now
Masonry EC-B2
$1,709
2 Beds
2 Baths
868 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit EC502price $1,709square feet 868availibility Aug 21
Masonry TC-B5
$2,049
2 Beds
2 Baths
949 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC407price $2,049square feet 949availibility Aug 29
Masonry T2-C1
$2,249
3 Beds
2 Baths
1,045 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2213price $2,249square feet 1,045availibility Aug 7
Masonry TS-S1
$1,129
1 Bed
1 Bath
438 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS507price $1,129square feet 438availibility Now
-
Unit TS306price $1,129square feet 438availibility Aug 7
Masonry BF-A1
$1,199
1 Bed
1 Bath
536 Sq Ft
$500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF119price $1,199square feet 536availibility Now
-
Unit BF219price $1,199square feet 536availibility Now
-
Unit BF103price $1,199square feet 536availibility Jul 7
Masonry TS-A4
$1,199
1 Bed
1 Bath
450 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS305price $1,199square feet 450availibility Now
-
Unit TS510price $1,199square feet 450availibility Now
Masonry BF-A3
$1,199
1 Bed
1 Bath
603 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF201price $1,199square feet 603availibility Now
Masonry T2-A4
$1,307
1 Bed
1 Bath
557 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2207price $1,307square feet 557availibility Now
Masonry TC-A1
$1,369
1 Bed
1 Bath
650 Sq Ft
$500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC205price $1,369square feet 650availibility Now
-
Unit TC311price $1,369square feet 650availibility Now
-
Unit TC305price $1,369square feet 650availibility Aug 7
Masonry TC-A3
$1,369
1 Bed
1 Bath
650 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC212price $1,369square feet 650availibility Now
Masonry TC-A5
$1,369
1 Bed
1 Bath
648 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC408price $1,369square feet 648availibility Now
Masonry TS-A1
$1,199
1 Bed
1 Bath
716 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS301price $1,199square feet 716availibility Aug 5
Masonry T2-A10
$1,307
1 Bed
1 Bath
668 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2415price $1,307square feet 668availibility Aug 7
Masonry T2-A12
$1,437
1 Bed
1 Bath
654 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2103price $1,437square feet 654availibility Aug 7
Masonry EC-A1
$1,329
1 Bed
1 Bath
705 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit EC401price $1,329square feet 705availibility Aug 13
Masonry TC-A6
$1,369
1 Bed
1 Bath
486 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC207price $1,369square feet 486availibility Sep 4
Masonry TS-B1
$1,579
2 Beds
2 Baths
763 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TS408price $1,579square feet 763availibility Now
-
Unit TS508price $1,579square feet 763availibility Now
Masonry BF-B1
$1,599
2 Beds
2 Baths
895 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF209price $1,599square feet 895availibility Now
Masonry BF-B2
$1,599
2 Beds
2 Baths
885 Sq Ft
$500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit BF120price $1,599square feet 885availibility Now
-
Unit BF212price $1,599square feet 885availibility Now
-
Unit BF112price $1,599square feet 885availibility Aug 7
Masonry T2-B1
$1,699
2 Beds
2 Baths
884 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2208price $1,699square feet 884availibility Now
Masonry FH-B1
$1,719
2 Beds
2 Baths
972 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit FHL02price $1,719square feet 972availibility Now
Masonry T2-B7
$1,829
2 Beds
2 Baths
1,032 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2110price $1,829square feet 1,032availibility Now
Masonry TC-B1
$1,919
2 Beds
2 Baths
1,055 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC301price $1,919square feet 1,055availibility Now
-
Unit TC401price $1,919square feet 1,055availibility Aug 15
Masonry TC-B3
$1,919
2 Beds
2 Baths
1,056 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC405price $1,919square feet 1,056availibility Now
-
Unit TC412price $1,919square feet 1,056availibility Now
Masonry EC-B2
$1,709
2 Beds
2 Baths
868 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit EC502price $1,709square feet 868availibility Aug 21
Masonry TC-B5
$2,049
2 Beds
2 Baths
949 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit TC407price $2,049square feet 949availibility Aug 29
Masonry T2-C1
$2,249
3 Beds
2 Baths
1,045 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit T2213price $2,249square feet 1,045availibility Aug 7
* Price shown is base rent and may not include non-optional fees and utilities.
View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
-
Application Fee$35
- Dogs Allowed
-
Monthly pet rent$40
-
One time Fee$350
-
Pet deposit$0
-
Pet Limit2
-
Restrictions:Rottweiler, doberman pinscher, pit bull terrier, staffordshire terrier, chow, presa canarias, akita, alaskan malamute, wolf hyrbid or any mix thereof.
- Cats Allowed
-
Monthly pet rent$40
-
One time Fee$350
-
Pet deposit$0
-
Pet Limit2
- Parking
-
Other--
Details
Lease Options
-
12
Property Information
-
Built in 2012
-
300 units/5 stories
About The Masonry Apartments
The Masonry Apartments, located in the historic Shockoe Bottom neighborhood and near VCU in Richmond, VA, offers a wide selection of modern, extravagant apartments for rent that reflect the history of this beautiful city. Located within an urban setting, The Masonry gives you access to everything you need in one place. After a long day of work, come home and relax in communal spaces like a state-of-the-art fitness center, outdoor resident lounge and swimming pool with sundeck.
The Masonry Apartments is an apartment community located in Richmond City County and the 23223 ZIP Code. This area is served by the Richmond City Public Schools attendance zone.
Unique Features
- Flooring Hardwood
- Granite Counters
- Cyber Café
- Paid Cable
- Svc Alarm Ready
- Svc Cable
- Online Rent Payments
- Paid Utilities (specify which utilities)
- Svc Air Conditioning
- Storage
- TV Lounge
- Closet Walk-in
- App Dishwasher
- App Refrigerator
- Appliances Stainless
- BBQ Grill
- Bark Park
- Theater
- App W/D
Community Amenities
Pool
Fitness Center
Laundry Facilities
Concierge
- Laundry Facilities
- Maintenance on site
- Concierge
- Business Center
- Clubhouse
- Lounge
- Fitness Center
- Sauna
- Spa
- Pool
- Playground
- Basketball Court
- Tennis Court
- Volleyball Court
- Gated
- Grill
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Granite Countertops
Refrigerator
- Air Conditioning
- Fireplace
- Dishwasher
- Granite Countertops
- Refrigerator
- Balcony
- Patio
Income Restrictions
Income restrictions apply to some or all residents. Contact the community for more information.
How To Qualify
Based on the size of your household, your Maximum Annual Income must be equal to or less than the amount listed in this chart.
# Persons
50 % Income Limit
1
$38,650
2
$44,150
3
$49,650
Location
Get Directions
Amenities
- Laundry Facilities
- Maintenance on site
- Concierge
- Business Center
- Clubhouse
- Lounge
- Gated
- Grill
- Dog Park
- Fitness Center
- Sauna
- Spa
- Pool
- Playground
- Basketball Court
- Tennis Court
- Volleyball Court
- Flooring Hardwood
- Granite Counters
- Cyber Café
- Paid Cable
- Svc Alarm Ready
- Svc Cable
- Online Rent Payments
- Paid Utilities (specify which utilities)
- Svc Air Conditioning
- Storage
- TV Lounge
- Closet Walk-in
- App Dishwasher
- App Refrigerator
- Appliances Stainless
- BBQ Grill
- Bark Park
- Theater
- App W/D
- Air Conditioning
- Fireplace
- Dishwasher
- Granite Countertops
- Refrigerator
- Balcony
- Patio
Expenses
Recurring
Cat Rent
$40
Dog Rent
$40
One-Time
Cat Fee
$350
Dog Fee
$350
Office Hours
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Just east of Richmond's bustling downtown lies Shockoe Bottom, one of the city's most historic and eclectic neighborhoods. Hugging the shores of the James River, Shockoe Bottom mixes classic architecture with modern conveniences and a spirited energy. Stately brownstones house new businesses, while residents inhabit modern lofts previously used as industrial warehouses. Shockoe Bottom rentals also include luxury apartments in modern buildings and longstanding townhomes.
Aside from a bustling retail and restaurant industry, Shockoe Bottom boasts spectacular views. A stroll along the Canal Walk affords residents and visitors alike unexpected views of the river rapids in an urban setting. The Virginia Capital Trail runs through the community, serving as a perfect location for some jogging or recreational biking.
Learn more about living in Shockoe Bottom
Education
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 4 min | 1.4 mi | |
| Drive: | 5 min | 2.1 mi | |
| Drive: | 7 min | 3.3 mi | |
| Drive: | 17 min | 8.2 mi |
The Masonry Apartments is within 4 minutes or 1.4 miles from Reynolds C.C., Downtown. It is also near VCU and Virginia Union University.
Schools
Public Elementary School
Grades PK-5
188 Students
Attendance Zone
Public Middle School
Grades 6-8
501 Students
Attendance Zone
Public High School
Grades 9-12
747 Students
Attendance Zone
Private Elementary & Middle School
Grades PK-8
137 Students
Nearby
Private Elementary, Middle & High School
Grades K-12
Nearby
Private Elementary School
Grades PK-4
Nearby
School data provided by
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at The Masonry Apartments
3/6/25
Don't Live Here
Living at The Masonry has been an incredibly frustrating experience due to ongoing mismanagement, poor communication, and unresolved maintenance issues. Despite multiple attempts to contact management, emails go unanswered, and work orders are frequently left incomplete with no updates. When responses do come, they often feel dismissive or passive-aggressive rather than helpful. One of the biggest concerns is the significant rent discrepancies for identical apartments. I am paying considerably more than other tenants for the same unit, with no explanation or justification. This lack of transparency, combined with the maintenance issues, makes me question the fairness of their pricing. Maintenance is severely mismanaged. When the apartment above me flooded—twice—management failed to take meaningful action, leaving me to run an industrial moisture removal machine for months. As a 988 crisis worker who works remotely, this was a major disruption to my job, sleep, and mental health. Despite requesting a better solution, I was told to run the machine only at night, which was completely unrealistic. The pest control situation is just as bad. Despite paying a monthly pest control fee, I had to deal with a severe cockroach infestation for months. The initial “solution” was glue traps, which did nothing. Only after months of complaints was I told I needed to pay over $100 for specialized treatment—an expense that should not have fallen on me. Additionally, my apartment has structural issues like visible gaps in the molding and walls, leading to persistent leaks and pest problems. These should have been addressed through routine inspections but remain unresolved. I understand that managing a complex of this size is challenging, but the lack of communication, delayed maintenance, and overall mismanagement have made this the worst living experience I have ever had. Many tenants, including myself, are actively looking for alternative housing. If The Masonry wants to improve tenant satisfaction, they need to focus on better communication, prompt maintenance responses, and addressing ongoing concerns in a fair and transparent manner. Would not recommend living here unless major changes are made.
Property Manager at The Masonry Apartments, Responded To This Review
Chelsea, thank you for reaching out and providing this feedback. We do apologize for the trouble you've encountered during your stay. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com as soon as possible. Providing our residents with exceptional service and comfortable homes is a top priority, so we look forward to the opportunity to speak with you personally and get your stay back on track. Thank you!
Property Manager at The Masonry Apartments, Responded To This Review
Chelsea, thank you for reaching out and providing this feedback. We do apologize for the trouble you've encountered during your stay. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com as soon as possible. Providing our residents with exceptional service and comfortable homes is a top priority, so we look forward to the oppournity to speak with you personally and get your stay back on track. Thank you!
3/6/25
Terrible living experience
Management is the worst. Our entire building has low water pressure since I moved in August 2024 and we lost hot water since the middle of February 2025 to this day. Our balconies closed since December 2024. Prior to that I spent 3 months without a working fridge and roach infestation, no credit or reimbursement any kind and they say: they are “fixing things” so they will not honor anything. They don’t answer calls or emails and the office is by appointment only, they are only available to get new tenants but once you signed they do not exist. This is not worth living in, stay away.
Property Manager at The Masonry Apartments, Responded To This Review
Thank you for taking a moment to express your concerns, Ed. We greatly apologize for the maintenance trouble you've encountered during your time at our community. Please know our team is working hard to address maintenance concerns in a timely manner and our residents' comfort is an absolute priority. We invite you to reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com to discuss your concerns, thank you.
2/13/24
ROACH MOTEL
Please DO NOT RENT HERE!!!, Broken appliances, roaches and bugs everywhere! Property management does nothing.If you live here every tenant will tell you it’s a nightmare! Common utilities sharing. Fees for everything.Nice properties elsewhere.
Property Manager at The Masonry Apartments, Responded To This Review
Hi there, we are truly sorry to hear about the experience you've had. Your feedback does not align with the high standards we hold at our community, so please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com to share more information on your experiences. We're dedicated to providing a high-quality and comfortable home for all of our residents, so we'd appreciate an opportunity to speak with you and address your feedback. Thank you!
2/1/23
do NOT rent here!!!!
Unless you like your vehicles broken into, do NOT rent here. IT is located in the heart of downtown Richmond, which is nice/convenient, yes but the parking garage and the parking lot that this apartment complex has to offer is not safe for vehicles. And then, if you want to get out of your lease it is a NIGHTMARE and a half to do so. Oh, also be weary packages have been known to be stolen here as well since they do not have a super secure mail room, any/all packages that are not form amazon just sit out in the public where anyone who has access to the building can get/steal them (has happened to us twice)
1/4/23
ANSWER THE PHONE THO!!!
I'm not able to get anyone to answer the phone in the office. I've called several times today and nothing. I am in the process of applying and have already paid my application fee and it seems like I have been put on the back burner and I am not happy.
11/4/21
I LOVE My Apartment
I just would like to say thank you to The Masonry Team. They were on point from day 1. My apartment was ready before my move in date and anything i need they are 100% there to help me. i would definitely recommend any of the surrounding Masonry apartments to anyone, which is why my cousins and i all live here. The management team are the BEST! Thanks for everything guys my kids and I love it here.
11/1/21
DO NOT MOVE IN
Internet is atrocious and a monopoly, you will only get gigamonster here and cannot get anything else. DO NOT RENT HERE IF YOU WORK FROM HOME AND NEED BASIC INTERNET SPEEDS! Leasing office doesn’t return calls. Leasing office starts randomly charging you an additional $100 on your rent every month at random with no explanation. The portal to pay your bill also doesn’t have a break down of charges. not open Saturdays or sundays which is wild. You submit a maintenance request and they claim it takes 2 weeks since they’re short staffed for them to work on anything, only to find out 4 weeks later that “they never received your online request”. The leasing manager knocked on my door to deliver a fridge because ours broke without calling first at 8 in the morning when I was working from home.. unprofessional. There are constant shootings around our building. this is the worst experience I have ever had living in an apartment.
8/25/21
DO NOT MOVE HERE!
You’ll regret it. Move in was terrible things were broken, place was dirty and had a smell. You will have to call 2928 times to get anything fixed. The alarm in the hall way has been going off for MONTHS nobody has fixed it. The halls are dirty, side door is always unlocked anybody can just walk in. Dishwasher has leaked multiple times and smells TERRIBLE! It’s not worth your money!
Property Manager at The Masonry Apartments, Responded To This Review
Thank you so much for your review. We appreciate your feedback and we apologize for any discomfort you may have experienced here. Our maintenance team handles all work orders in an efficient and timely manner, so we apologize if this was not the case for you. We would love to address any outstanding maintenance requests that you may have more detail and find possible solutions. Please give us a call at your earliest convenience and we look forward to offering our assistance.
8/2/21
This place sucks
Terrible, don’t live here. Not only is their staff incompetent in the most simple tasks but they don’t communicate with their residents at all. The pool is at the main building and not worth the hype and the gym has 0 working machines, it’s basically a room with weights and mirrors. The halls, elevator, and stairways are always dirty sometimes you’ll find dog poop inside. The elevator will not work at the most inconvenient times. The cable they offer will probably stop working like it always did for me and they can’t fix it so might as well purchase a more reliable cable plan. The water pressure sucks and the shower drain will always clog and if they can’t repair something in the unit tough luck because they will give up and won’t fix it at all then.
Property Manager at The Masonry Apartments, Responded To This Review
Thank you for your review. While we appreciate all feedback, we're very disappointed to read such a negative assessment of our community. We strive to give residents a comfortable, pleasant, and clean place to call home. We understand your frustration, but please know that our management and maintenance team want nothing more than a positive experience for our residents, so we apologize if this was not the case for you. Our team is working very diligently on resolving your issues now and encourage you to contact the office at your earliest convenience. We look forward to speaking with you soon. Thank you.
9/10/15
Great Experience
This is an amazing building to live in especially if this is your first apartment. I enjoy the fact that I can walk to the market, pharmacy, and different restaurants. The night scenery is pretty awesome as well. My neighbors are very welcoming and maintenance is pretty fast. The walls are pretty thin but my neighbors are very respectful so I honestly have no complaints over here. I love everything about my apartment and I definitely recommend Trolley Commons.
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Which floor plans are available, and what are the price ranges?
The Masonry Apartments has one to three bedrooms with rent ranges from $1,129/mo. to $2,249/mo.
Can I see a model or tour The Masonry Apartments?
Yes, to view the floor plan in person, please schedule a personal tour.
What neighborhood is the property located in?
The Masonry Apartments is in Shockoe Bottom in the city of Richmond. Here you’ll find three shopping centers within 1.8 miles of the property. Five parks are within 3.8 miles, including Richmond Canal, Maggie L Walker National Historic Site, and Chimborazo Park.
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What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
2001 E Franklin St
Richmond, VA 23223