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Tour Options: In-Person, Self-Guided Self-Guided Tours Available This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.

Language: English

Open 8:30am - 5:30pm Today

View All Hours Office Hours Monday - Friday, 8:30am - 5:30pm Saturday & Sunday, Closed

The Locks media gallery Unit
call 804-509-1637
Floor Plan View Body
Virginia Richmond City County Richmond City Center Richmond The Locks

The Locks

311 S 11th St, Richmond, VA 23219

4.7 (68 reviews)

Property Rating

4.7
Great
Out of 5

4.7 Blended Score

See all 68 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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Today
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804-509-1637
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  • Monthly Rent

    $1,345 - $3,865

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    549 - 1,213 sq ft

The Locks
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Ideally situated amongst the hustle and bustle of Richmond, VA, The Locks apartment community is steps from the business district, popular fine dining, premier shopping, and well-established entertainment venues such as Shockoe Slip, the Shockoe Design District, and many more. The James River, Kanawha Canal, Richmond's Canal Walk, and Brown Island are a short walk from the property and offer many outdoor activities and adventures for residents to enjoy. The loft-style one and two-bedroom apartments boast modern floorplans, high-end finishes, spacious living spaces, and elegant historic details. The apartment units showcase oversized, picturesque windows that bathe the living spaces with plenty of natural light and showcasing spectacular city, river, and canal views.

Read More

Pricing & Floor Plans

filter results by bedrooms
The Byrd $1,345 – $2,647
1 Bed 1 Bath 624 – 664 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4205
    price $1,345
    square feet 632
    availibility Now
  • Unit 1206
    price $1,780
    square feet 662
    availibility Jun 25
  • Unit 4305
    price $1,483
    square feet 632
    availibility Jul 31
  • Unit 1202
    price $1,647
    square feet 664
    availibility Aug 3
  • Unit 4403
    price $1,717
    square feet 624
    availibility Aug 6

The Cary $1,750 – $2,697
1 Bed 1 Bath 694 – 790 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3121
    price $1,789
    square feet 790
    availibility Now
  • Unit 2115
    price $1,750
    square feet 694
    availibility Jun 27
  • Unit 3217
    price $1,913
    square feet 743
    availibility Jul 11
The Canal $1,562 – $2,583
1 Bed 1 Bath 549 – 560 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2303
    price $1,735
    square feet 560
    availibility Jun 27
  • Unit 3229
    price $1,622
    square feet 550
    availibility Jul 8
  • Unit 3129
    price $1,562
    square feet 550
    availibility Jul 18
  • Unit 2413
    price $1,717
    square feet 549
    availibility Jul 19

The Capital $2,564 – $3,865
2 Beds 2 Baths 1,114 – 1,213 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2204
    price $2,564
    square feet 1,125
    availibility Jun 22
  • Unit 4113
    price $2,593
    square feet 1,213
    availibility Jul 22
  • Unit 5513
    price $2,653
    square feet 1,114
    availibility Aug 10
The Monument $2,031 – $3,344
2 Beds 2 Baths 1,001 – 1,004 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5312
    price $2,241
    square feet 1,004
    availibility Aug 7
  • Unit 3124
    price $2,031
    square feet 1,001
    availibility Aug 25
The James $2,090 – $3,146
2 Beds 2 Baths 847 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3101
    price $2,090
    square feet 847
    availibility Aug 20
The Byrd $1,345 – $2,647
1 Bed 1 Bath 624 – 664 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4205
    price $1,345
    square feet 632
    availibility Now
  • Unit 1206
    price $1,780
    square feet 662
    availibility Jun 25
  • Unit 4305
    price $1,483
    square feet 632
    availibility Jul 31
  • Unit 1202
    price $1,647
    square feet 664
    availibility Aug 3
  • Unit 4403
    price $1,717
    square feet 624
    availibility Aug 6

The Cary $1,750 – $2,697
1 Bed 1 Bath 694 – 790 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3121
    price $1,789
    square feet 790
    availibility Now
  • Unit 2115
    price $1,750
    square feet 694
    availibility Jun 27
  • Unit 3217
    price $1,913
    square feet 743
    availibility Jul 11
The Canal $1,562 – $2,583
1 Bed 1 Bath 549 – 560 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2303
    price $1,735
    square feet 560
    availibility Jun 27
  • Unit 3229
    price $1,622
    square feet 550
    availibility Jul 8
  • Unit 3129
    price $1,562
    square feet 550
    availibility Jul 18
  • Unit 2413
    price $1,717
    square feet 549
    availibility Jul 19

The Capital $2,564 – $3,865
2 Beds 2 Baths 1,114 – 1,213 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2204
    price $2,564
    square feet 1,125
    availibility Jun 22
  • Unit 4113
    price $2,593
    square feet 1,213
    availibility Jul 22
  • Unit 5513
    price $2,653
    square feet 1,114
    availibility Aug 10
The Monument $2,031 – $3,344
2 Beds 2 Baths 1,001 – 1,004 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5312
    price $2,241
    square feet 1,004
    availibility Aug 7
  • Unit 3124
    price $2,031
    square feet 1,001
    availibility Aug 25
The James $2,090 – $3,146
2 Beds 2 Baths 847 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3101
    price $2,090
    square feet 847
    availibility Aug 20
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $0
  • Pet deposit
    $300
  • Weight limit
    100 lb
  • Pet Limit
    2
  • Restrictions:
    Certain restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
  • Comments:
    The Nonrefundable pet fee is $300 for the first pet and $200 for the second. Pet Rent is $35/month for one pet | $50/month for two pets
  • Cats Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $0
  • Pet deposit
    $300
  • Weight limit
    100 lb
  • Pet Limit
    2
  • Restrictions:
    Certain restrictions on upper floors may apply. All pets must be approved by management; PRG reserves the right to approve or deny pet applications.
  • Comments:
    The Nonrefundable pet fee is $300 for the first pet and $200 for the second. Pet Rent is $35/month for one pet | $50/month for two pets
  • Parking
  • Covered
    --
  •  
  • Other
    --
  • Storage Fees
  • Storage Unit
    $30/mo

Details

Property Information

  • Built in 2012
  • 226 units/5 stories

Matterport 3D Tours

Cary - 1BR, 1BA - 717SF
1/4

About The Locks

Ideally situated amongst the hustle and bustle of Richmond, VA, The Locks apartment community is steps from the business district, popular fine dining, premier shopping, and well-established entertainment venues such as Shockoe Slip, the Shockoe Design District, and many more. The James River, Kanawha Canal, Richmond's Canal Walk, and Brown Island are a short walk from the property and offer many outdoor activities and adventures for residents to enjoy. The loft-style one and two-bedroom apartments boast modern floorplans, high-end finishes, spacious living spaces, and elegant historic details. The apartment units showcase oversized, picturesque windows that bathe the living spaces with plenty of natural light and showcasing spectacular city, river, and canal views.

The Locks is an apartment community located in Richmond City County and the 23219 ZIP Code. This area is served by the Richmond City Public Schools attendance zone.

Unique Features

  • Canal Walk Private Entrance
  • Italianate Building
  • Valet Trash Service
  • High-End Kitchens
  • Media Center
  • North Canal Building
  • Concrete Flooring
  • Gate 5 Building
  • Hardwood Flooring
  • Alume Building
  • Full size washer & dryer
  • Smoke-Free Community
  • White Byrd Building
  • Canal Walk Access
  • K-9 Korner & Agility Course

Contact

View Property Website
Language: English
Open 8:30am - 5:30pm Today
  • Monday - Friday, 8:30am - 5:30pm
  • Saturday & Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

  • Wi-Fi
  • Property Manager on Site
  • 24 Hour Access
  • Elevator
  • Clubhouse
  • Lounge
  • Fitness Center
  • Pool
  • Bicycle Storage
  • Media Center/Movie Theatre
  • Gated
  • Sundeck
  • Courtyard
  • Waterfront

Apartment Features

Washer/Dryer

Air Conditioning

High Speed Internet Access

Hardwood Floors

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Smoke Free
  • Cable Ready
  • Wheelchair Accessible (Rooms)
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Hardwood Floors
  • Tile Floors
  • Deck
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Property Manager on Site
  • 24 Hour Access
  • Elevator
  • Clubhouse
  • Lounge
  • Gated
  • Sundeck
  • Courtyard
  • Waterfront
  • Fitness Center
  • Pool
  • Bicycle Storage
  • Media Center/Movie Theatre
  • Canal Walk Private Entrance
  • Italianate Building
  • Valet Trash Service
  • High-End Kitchens
  • Media Center
  • North Canal Building
  • Concrete Flooring
  • Gate 5 Building
  • Hardwood Flooring
  • Alume Building
  • Full size washer & dryer
  • Smoke-Free Community
  • White Byrd Building
  • Canal Walk Access
  • K-9 Korner & Agility Course
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Smoke Free
  • Cable Ready
  • Wheelchair Accessible (Rooms)
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Hardwood Floors
  • Tile Floors
  • Deck
Expenses
Recurring
Cat Rent $35
Dog Rent $35
One-Time
Storage Fee $30
Cat Fee $0
Cat Deposit $300
Dog Fee $0
Dog Deposit $300
Office Hours
Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday Closed
Sunday Closed
804-509-1637
Neighborhood

Everything you love about Richmond exists tenfold in Downtown: the history, the natural beauty, and variety of things to do. From its historical monuments and museums to its outdoor parks, there’s something for everyone to enjoy. Stroll through picturesque Capitol Square, visit the Virginia State Capitol to learn about the state’s history, or explore the city’s art galleries and theaters.

The James River flows through the center of Downtown, and residents can enjoy outdoor activities like kayaking, fishing, and hiking. The 3.5-mile Canal Walk along the river is ideal for bicycling and walking, and Byrd Park provides ample green space to relax and enjoy the city views. Explore Brown’s Island, host to a variety of concerts like the Richmond Folk Festival or spend the evening enjoying entertainment at venues like the National Theater or Dominion Energy Center.

Learn more about living in City Center Richmond 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Reynolds C.C., Downtown
Drive: 4 min 1.2 mi
VCU
Drive: 4 min 1.5 mi
Virginia Union University
Drive: 7 min 3.0 mi
University of Richmond
Drive: 16 min 7.6 mi
The Locks is within 4 minutes or 1.2 miles from Reynolds C.C., Downtown. It is also near VCU and Virginia Union University.
Schools
  • Public Schools
  • Private Schools
George W. Carver Elementary
Public Elementary School
Grades PK-5
420 Students
Nearby
Property Identified
William Fox Elementary
Public Elementary School
Grades PK-5
326 Students
Attendance Zone
Binford Middle
Public Middle School
Grades 6-8
452 Students
Attendance Zone
Thomas Jefferson High
Public High School
Grades 9-12
816 Students
Attendance Zone
St. Catherine's School
Private Elementary, Middle & High School
Grades PK-12
980 Students
Nearby
Property Identified
St Christopher's School
Private Elementary, Middle & High School
Grades PK-12
981 Students
Nearby
Property Identified
Benedictine College Preparatory
Private High School
Grades 9-12
258 Students
Nearby
Property Identified
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

The Locks is near Richmond International, located 9.4 miles or 17 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Richmond Main Street Amtrak Station
Walk: 10 min 0.6 mi
Richmond Staples Mill Road Amtrak Station
Drive: 14 min 8.0 mi
Ashland Amtrak
Drive: 28 min 19.5 mi
Petersburg Amtrak Station
Drive: 34 min 23.7 mi
Airports Distance
Airports Distance
Richmond International
Drive: 17 min 9.4 mi
Very Walkable
75
Walk Score®
Out of 100
If you enjoy walking, you’ll enjoy renting in this area! It’s a very walkable neighborhood.
Good Transit
58
Transit Score®
Out of 100
The area around this property has good transit with many nearby transportation options.
Bikeable
66
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Locks.

Shopping Centers Distance
Shopping Centers Distance
Wilton Square at Tobacco Row
Drive: 3 min 1.2 mi
City View Marketplace
Drive: 2 min 1.2 mi
Gate Street Plaza
Drive: 4 min 1.7 mi
The Locks has 3 shopping centers within 1.7 miles, which is about a 4-minute drive. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Richmond Canal
Walk: 6 min 0.3 mi
Monroe Park
Drive: 3 min 1.4 mi
Maggie L Walker National Historic Site
Drive: 5 min 1.9 mi
Chimborazo Park
Drive: 5 min 2.0 mi
James River Parks
Drive: 8 min 3.5 mi
The Locks has 5 parks within 3.5 miles, including Richmond Canal, Monroe Park, and Maggie L Walker National Historic Site.
Hospitals Distance
Hospitals Distance
Bon Secours Richmond Community Hospital
Drive: 5 min 2.5 mi
Children's Hospital of Richmond
Drive: 8 min 3.6 mi
Bon Secours St. Mary's Hospital
Drive: 13 min 6.9 mi
The Locks has 3 hospitals within 6.9 miles, the nearest is Bon Secours Richmond Community Hospital which is 2.5 miles away and a 5 minute drive.
Military Bases Distance
Military Bases Distance
Fort Gregg-Adams Military Reservation Bland
Drive: 32 min 23.0 mi
Fort Gregg-Adams Military Reservation Hopewell
Drive: 35 min 23.7 mi
The Locks is 23.0 miles from Fort Gregg-Adams Military Reservation Bland, and is convenient to other military bases, including Fort Gregg-Adams Military Reservation Hopewell.
 
 

Property Ratings at The Locks

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.7
Great
Out of 5

4.7 Blended Score

68 Renter Reviews

Share details of your own experience with this property

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5/12/25
Verified Renter

as always, every interaction with management team as well as maintenance team is exceptional and positive. Team here values residents by demonstrating quick response to needs, concerns. Very happy indeed.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for the wonderful review! It's our pleasure to provide you with exceptional service and prompt maintenance. We're thrilled to hear that you're enjoying your home at The Locks. Looking forward to serving you for years to come! - The Locks Management

5/3/25
Verified Renter

The Locks offers excellent amenities and a prime location, making it a wonderful place to live.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying your experience at The Locks. We strive to provide excellent amenities and a great location! - The Locks Management

5/3/25
Verified Renter

The locks staff / maintenance personnel are amazing! So timely and friendly.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your kind words! We will pass your gratitude along! - The Locks Management

1/18/25
Verified Renter

Living at the Locks for the past year and a half has been a very positive experience! It is a convenient location, there are community events monthly, the amenities are great, and the maintenance team is very kind and responsive.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for sharing your positive experience at the Locks! We're so glad to hear that our location, events, amenities, and supportive maintenance team have made your time with us enjoyable. We appreciate your review! - The Locks Management

12/16/24
Verified Renter

The location is unbeatable and the management team is awesome. The apartment layouts are so cute and industrial for a great price point.

Property Manager at The Locks, Responded To This Review

Thank you so much for your kind words! We appreciate you taking the time to leave us feedback. - The Locks Management

11/5/24
Verified Renter

I love the location and amenities, however, I hear the AC/Heating unit on top of my apartment and it is so incredibly loud. It is so loud my furniture vibrates. Once this is resolved I will be happy to rate everything as excellent.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your honest feedback! We apologize for any inconvenience caused by the AC/Heating unit. We appreciate your support and look forward to providing you with an excellent experience. - The Locks Management

9/22/24
Verified Renter

Specifically for the work order process and response, i’m extremely satisfied to the response time and the excellent service provided.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your review! We strive to provide prompt and exceptional service for all our customers. We are glad to hear that you were satisfied with our response time and service. We look forward to serving you again in the future. - The Locks Management

8/8/24
Verified Renter

Life at The Locks has been a great experience so far. We moved from outside the US and the ease of the experience to getting everything set up to the actual move in was amazing! We hope to be able to spend more time within the community and experience the amenities more but the location and its proximity to all the beautiful walking trails has really helped us acclimate to the area.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for sharing your positive experience! We're thrilled that the move-in process was smooth and that you're enjoying the beautiful surroundings. We look forward to you exploring more of our community and amenities! Have a great day! The Locks Management

7/25/24
Verified Renter

So far, living at the locks has been pretty great! After moving in and having a few work orders completed, my apartment is like new and very nice! I love the amenities and the location by the river, right on the canal walk.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for taking the time to leave us a review. We're glad to hear you enjoy our community and appreciate the feedback. The Locks Management

7/19/24
Verified Renter

My Apartment at The Locks truly felt like home starting day one. Leasing was easy and streamlined, move in day was organized, and management puts in a lot of effort bring a sense of community to the property.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your kind words! We're thrilled to hear you felt at home from day one and appreciated the smooth leasing process and community efforts! Have a wonderful day! The Locks Management

7/16/24
Verified Renter

top quality place to live so far and wow, the views, the location and the accessibility to everything and amenities. love it!!

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your wonderful feedback! It’s great to know you’re having a top-quality living experience. If you ever need anything, please don't hesitate to reach out. The Locks Management

5/23/24
Best Living!

City living at its best! Amenities are exactly what I was looking for and property is in walking distance to pretty much everything!

Property Manager at The Locks, Responded To This Review

Hello, Glad to hear you're enjoying city living at its best! It's great that our amenities match what you were looking for, and the property's proximity to everything you need is a major plus. Thanks for sharing! The Locks Management

5/23/24
Fantastic Community

Buildings are beautiful and well-kept. Maintenance is top notch! Office staff are amazing and so helpful! Love the area. close to the canal walk and Shockhoe bottom. Highly recommend! We've lived here since 2021 and have had the best experience.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your review! We're happy to hear that you enjoy our building and that our maintenance team provides top-notch service. Your recommendation means a lot to us! The Locks Management

5/22/24
Love the locks!!

I have lived here for approx 1 year now and I immediately already renewed my lease for another year. Great complex with good facilities and staff. They are very responsive. Also great proximity to VCU and great walking trails. highly recommend

Property Manager at The Locks, Responded To This Review

Hello, We're delighted to hear you've chosen to stay with us for another year! It's fantastic to know you've had a positive experience with our facilities, staff, and locations. Thanks for recommending us! The Locks Management

5/15/24
Fantastic apartment complex!

The Locks is a great place to live! Close to downtown without being in the full hustle/bustle, right on the canals, great amenities…and super dog friendly! Highly recommend living here!

Property Manager at The Locks, Responded To This Review

Hello, Thank you for the positive review and 5-star rating! We're thrilled to hear that you're enjoying the location, amenities, and dog-friendly environment at The Locks. Your recommendation means a lot to us! Have a wonderful day! The Locks Management

5/15/24
Great Apartment

I really love living here. You can tell that the staff really cares. They are always putting on events which really makes you feel at home/like you are apart of a community. The cleaning staff is always cleaning, the trash fairies service is a luxury I didn't know I needed. I feel very safe walking around at night/in the garage. The building is secure and are well maintained. I love living next to the canal and near Casa Del Barco. I loved this place so much I recommended that my best friend live here! One rec: Fixing the awful noise from the parking garage door. It's SO loud. And would love some updated equipment in the gym :)

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your wonderful review! We're thrilled to hear that you feel at home and enjoy the community events, cleanliness, and security. Your feedback on the parking garage noise and gym equipment is appreciated, and we'll look into making improvements. Thank you for recommending us to your friend! We hope you have a wonderful day! The Locks Management

5/4/24
Awesome Location & Nice Apartment

I've lived at the Locks for 1 year. The management and maintenance staff are so polite and welcoming. The manager of the complex, Chase, is always open to our questions & host great events. Our puppy loves the area because their are so many areas for dogs to play and explore. The location is my favorite because I love to take daily walks around the community. We currently have a one bedroom w/ a large walk in space (we call our game room) that accommodates our needs very much.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your glowing review! We're thrilled to hear you've had such a positive experience at The Locks. Chase and our team are dedicated to creating a welcoming environment for all residents, including furry friends. We're delighted that you and your puppy are enjoying the amenities and the beautiful surroundings. We appreciate your kind words and look forward to continuing to exceed your expectations! Have a great day! The Locks Management

2/25/24
Verified Renter

The locks apartment complex is situated in the best location in Richmond, a perfect combination of downtown access and relaxation on the river/canal/park environment. The cleaning, maintenance, and leasing staff have also all been fantastic. Overall, it is a great place to live and the first lease I will be renewing.

Property Manager at The Locks, Responded To This Review

Hi there, It's great to hear that you're pleased with our community and its location, convenient to all downtown Richmond has to offer. We hope to keep up the great work! The Locks Management

2/22/24
Verified Renter

I've been here for 3 weeks now and I love this place. We have an interior apartment in the White Byrd building and the noise level is great. Occasionally we might hear the neighbors - a rowdy weekend gathering or their dogs nails on the floor, but the walls aren't as thin as what I imagined from an apartment situation. We hear absolutely no street noise, the occasional siren and planes, and the train whistle can be heard faintly at times. Parking is relatively easy, I pay for the garage parking which can be tricky working late hours but ive never had to go any higher than the 3rd level of the deck and the open spaces are right by the stairwell. Its definitely worth the additional fee, the spaces in front of the building are always packed full by the end of the night and there's no public parking anywhere closer. The staff here are amazing, trash pick up is always on schedule, the cleaning crew are in frequently, and the maintenance is so fast and efficient. I cannot speak highly enough of Hailey from the leasing office, she was so patient during our application and leasing process with my many many questions and helped me find the space that was perfect for what I needed.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for the kind and thoughtful feedback! We're glad to hear that your experience at The Locks has been positive - we will be sure to pass your praise along to Hailey and the team. The Locks Management

2/17/24
Verified Renter

The Locks Apartments is a great place to live and I love that it's not a cookie-cutter community. The property is unique and there are so many different floor plans. It's convenient to downtown, Shockoe Slip, Shockoe Bottom, and Manchester. The vibe here is great, with the old warehouse buildings nestled between the tall downtown buildings and the James River. The staff is office professional, and they are very good at what they do. The maintenance staff is attentive, and things are typically handled right away. The property is clean and very well-maintained.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your detailed, positive feedback and 5-star rating! We are so glad to hear you are enjoying our community, staff, and services - we strive to create a positive experience for all our residents! We hope you have a great day! The Locks Management

10/31/23
Verified Renter

I was looking for a clean, affordable, trendy apartment in the city. I found it here at the Locks!

Property Manager at The Locks, Responded To This Review

Hello, We're delighted to hear that you've found the clean, affordable, and trendy apartment you were looking for at The Locks! It's always great to discover a living space that meets your needs and expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that you continue to enjoy your city living experience at The Locks. Welcome home! The Locks Management

8/28/23
Verified Renter

I have been a resident of the locks for 3.5 years and I am sad to be leaving. The Locks has by far been the best place I've ever rented from. Everyone is super accommodating, maintenance requests are addressed promptly, and the quality of my apartment and the community are at the standard I'm paying for. The community is very solid and I keep in touch with my neighbors who have moved because it's so close-knit. I will miss the Locks dearly and they will be the first on my list to call if I return to RVA.

Property Manager at The Locks, Responded To This Review

Hi there, Thank you so much for taking the time to leave this kind review and 5-star rating! We are happy to hear that you have enjoyed all that The Locks has to offer. We will be sad to see you go, but we are grateful for your presence all these years - have a wonderful day! The Locks Management

7/2/23
Verified Renter

Amazing area to live in. Safe, convenient (if you work/go to school downtown), and lively

Property Manager at The Locks, Responded To This Review

Hi there! Thank you for your positive review and 5-star rating! We are extremely thrilled to hear you are enjoying our community and its location! We hope you have a wonderful day! The Locks Management

6/4/23
Verified Renter

The management team and maintenance are amazing! They respond so quickly to my concerns and provide excellent service.

Property Manager at The Locks, Responded To This Review

Hi there! Thank you so much for your kind words about our staff and rating our community 5 stars! We hope you have a great day! The Locks Management

5/22/23
Verified Renter

I'm very happy here at The Locks. I've always wanted a loft-like space and I truly love my new space. I love that the canal walk is steps from my door. The property is gorgeous. The application process was typical—nothing over the top. So far, so good!

Property Manager at The Locks, Responded To This Review

Hi there, Thank you for taking the time to leave this positive review! We are happy to hear that you are enjoying your new home at The Locks. We hope you have a wonderful day! The Locks Management

4/30/23
Verified Renter

I love living at The Locks. My apartment is KILLER -- such a cool "New York" feeling space here in Richmond. The team in the office is AWESOME, and the maintenance team is the BEST there is!!

Property Manager at The Locks, Responded To This Review

Hi there! Thank you for your 5-star rating and generous words about The Locks! We are happy to hear you are enjoying your stay here in our community and that our staff has created a positive experience for you! We hope you have a wonderful day! The Locks Management

12/26/22
Verified Renter

This is a wonderful location for every type of resident. Whether you are a professional, parent, adventurer, or student there is something at the Locks for you.

Property Manager at The Locks, Responded To This Review

Hello, We greatly appreciate your kind words about our community! We hope you have a wonderful day! The Locks Management

11/16/22
Verified Renter

The Locks offers a sense of community and has great amenities. Maintenance comes in a timely manner and the leasing office is extremely helpful.

Property Manager at The Locks, Responded To This Review

Hello, We appreciate you taking the time to leave a review for The Locks with a 5-star rating. We are happy to hear that you are taking advantage of our community's amenities and appreciate our staff. We hope you have a wonderful day! The Locks Management

8/9/22
Verified Renter

Absolutely gorgeous apartments..and they're all a little different. I finally can pull off the boho aesthetic of my dreams ? There apartments are well-maintained with amazing amenities. The staff is excellent and you can't beat the location. I love seeing Canal Walk from my apt windows. Worth every penny!

Property Manager at The Locks, Responded To This Review

Hi there, We appreciate your feedback! It is wonderful to hear that your time at The Locks has been enjoyable. The Locks Management

6/25/22
Verified Renter

We love living downtown by the Canal Walk. The area is great and near so many places we love in Richmond. We’ve been here for a year now and couldn’t be happier.

Property Manager at The Locks, Responded To This Review

Hello, We're glad to hear that you're pleased with your experience at The Locks. Have a nice day! The Locks Management

6/3/22
Verified Renter

Smacked right in the middle of Shockoe Bottom and the James River. The Locks is arguably the best place to live in Downtown Richmond. With modern amenities and an attentive friendly staff, The Locks Apartments is a great place to live.

Property Manager at The Locks, Responded To This Review

Hello, We appreciate you taking the time to leave this positive review! It is great to hear that you are enjoying everything The Locks has to offer. We hope you have a nice day! The Locks Management

1/16/22
Verified Renter

The Locks probably provides one of the most convenient locations, while also providing a safe atmosphere, for one of the best rates in the city!

Property Manager at The Locks, Responded To This Review

Hi there, Thanks for the great review! We're so glad to hear that you're enjoying your home at The Locks. The Locks Management

12/2/21
Verified Renter

Great location, neighbors are quiet and there are a lot of benefits living here. Does reek of weed everyday

Property Manager at The Locks, Responded To This Review

Hello, We're so glad to hear that you're enjoying your home at our community! We will pass your comments along to our team to review. The Locks Management

10/27/21
Verified Renter

Great location. Unique floor plans. Quiet. Service department responds quickly and resolve issues effectively. Office personnel takes care of all your property needs and requests.

Property Manager at The Locks, Responded To This Review

Hello, Thank you so much for your positive comments about The Locks! Have a nice day. The Locks Management

10/9/21
Verified Renter

We're so happy we moved in to The Locks. The location is incredible, especially the proximity to the Canal and all the restaurants and bars we love downtown. Parking is pretty steep, and there is definitely a lack of guest parking, but it could be worse. The building and amenities are always clean and inviting.

Property Manager at The Locks, Responded To This Review

Hello, Thank you for your kind words and this wonderful review! We hope to keep up the great work. The Locks Management

8/3/21
Roaches and Spiders and Stench... oh my.

This location is fantastic. The size of our apartment is good for the price. I feel safe walking around this community alone at night. Those are the positives. The negatives: The apartment has spiders... very large and very numerous. I asked for extermination, and I still have spiders. The dishwasher smells like a moldy towel. I have run 'Finish' through it 3 times and I cleaned the filter. I logged a maintenance ticket and they replaced the motor. My dishwasher still smells like a moldy towel. The icing on the cake? This morning, I stepped on a cockroach while getting dog food out of the pantry. Barefoot. I submitted yet another maintenance ticket and called the emergency maintenance number. No response - and I still have roaches. I haven't lived in an apartment for about 20 years, so I'm not sure what's "normal" anymore. Palm-sized spiders, disgusting dishwashers, and ROACHES -- normal???

Property Manager at The Locks, Responded To This Review

Hello, Thank you for the detailed feedback. We're sorry to hear about the issues you've experienced during your time at The Locks - this is certainly not the level of service we aim to provide to our residents. Please give us a call at (804) 729-8117 so that we can best work to resolve all of the issues mentioned. We look forward to hearing from you. The Locks Management

4/1/21
Verified Renter

Great community! Excellent staff! Absolutely Awesome management!

Property Manager at The Locks, Responded To This Review

Hello, We're glad to hear that you're enjoying our community and our team! The Locks Management

3/24/21
Verified Renter

The apartment community is located in a great part of Richmond. The amenities are very nice and Stephanie from the leasing office made everything so easy for me to move in. My one piece of advise for everyone, check EVERYTHING in the apartment before moving in. I had a good amount of issues that needed to be addressed, but so do most apartments before moving in. Overall, its a nice apartment and the leasing office is absolutely wonderful which in my opinion, makes it worth it.

Property Manager at The Locks, Responded To This Review

Hello, Thanks for the feedback! We're glad to hear that our team was able to resolve any issues with your new apartment home. We hope to keep up the great work. The Locks Management

2/23/21
Verified Renter

From the very start of the tour, we fell in love with The Locks! Our leasing representative was extremely professional & knowledgeable. She really listen to what we wanted in a living space & showed us options. We could had went with any of the units she showed us! Since moving in, weve had a great experience! From Stephanie & other team members checking on us, answering questions with professionalism at the core of their answers. It truly has been a seamless move on their end, no hidden cost/fees, which is always nice so no surprises on our end.

Property Manager at The Locks, Responded To This Review

Hi here, We're so happy to hear such wonderful feedback about our community! We will be sure to pass your praise along to our team. The Locks Management

12/31/20
Verified Renter

Great community, excellent staff, and great location!

Property Manager at The Locks, Responded To This Review

Hello, Thanks for the 5-star review! Have a great day. The Locks Management

8/8/20
Verified Renter

We love the Locks! First, we love being in the heart of downtown Richmond. We are walkable distance from work, nature, nightlife, and restaurants, but away from chaos. Second, our Maintenance Team provides exceptional service as they are always here within hours of the work order and ready to assist. Lastly, amenities, amenities, amenities! On the weekend, I can lounge by the pool and drop into Casa del Barco for a drink.

Property Manager at The Locks, Responded To This Review

Hello, We are happy o hear that you love your home here at The Locks. We hope you have a wonderful day. The Locks Management

8/3/20
Verified Renter

The Locks is a great apartment community for those who enjoy an urban downtown life. The James River and Canal Walk are your backyard.

Property Manager at The Locks, Responded To This Review

Hi there, Thank you for your kind words and this high-star review! We hope you have a fantastic day! The Locks Management

7/20/20
Verified Renter

Thanks for welcoming us and being so helpful. We love this location and the amenities are great!

Property Manager at The Locks, Responded To This Review

Hello, We're so happy to hear that you're enjoying your home at The Locks. Have a great day! The Locks Management

7/11/20
Verified Renter

Great apartment with excellent amenities. Very clean. Area feels safe and is a short walk to downtown. Great running path along the James River nearby.

Property Manager at The Locks, Responded To This Review

Hello, We appreciate your kind words and this excellent review! We hope you have a nice day. The Locks Management

7/6/20
Verified Renter

There are definitely improvements to be made but this has been the best place I have ever lived. Mostly the management company is easy to work with which I feel is the biggest assetwhen renting a property with a location and amenities like The Locks

Property Manager at The Locks, Responded To This Review

Hi there, Thank you for this feedback. We hope you have a great day! The Locks Management

4/24/20
Verified Renter

The Locks Gate 5 is a great place to live! Mgmt team is excellent, location is perfect! Love it!

Property Manager at The Locks, Responded To This Review

Hello, We're so glad to hear that you're pleased with our community and our staff. Have a nice day! The Locks Management

4/14/20
Verified Renter

Even during COVID19 the Locks provided me with the easiest move in. I am so thankful that they were able to help me and easy any worries I had about moving at this time!

Property Manager at The Locks, Responded To This Review

Hello, Thank you for taking the time to share your feedback with us! It is great to hear that your time at The Locks has been enjoyable. The Locks Management

3/13/20
Verified Renter

While new apartment complexes pop up all around Richmond, The Locks continues to offer the coveted converted warehouse experience along with well kept amenities all in an unbeatable location. New isn't always better. The community has been very well maintained and I sometimes feel like I'm staying at a resort.

Property Manager at The Locks, Responded To This Review

Hello, Thanks for the great review! Have a nice day. The Locks Management

12/18/19
Verified Renter

The Locks is a great community! The community and residential amenities are absolutely amazing!

Property Manager at The Locks, Responded To This Review

Hello, We're so glad to hear that you're enjoying your home at The Locks! Have a wonderful day. The Locks Management

11/22/19
Verified Renter

Great location and community!

Property Manager at The Locks, Responded To This Review

Hello, Thanks for the feedback! Have a nice day. The Locks Management

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The Locks Photos

  • The Locks

  • Cary - 1BR, 1BA - 717SF

  • Leasing Office

  • Capital - Kitchen

  • Cary - Living Room

  • Clubhouse

  • Italianante Building

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  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

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  • 2 Bedrooms

  • 2 Bedrooms

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Locks has one to two bedrooms with rent ranges from $1,345/mo. to $3,865/mo.

Can I see a model or tour The Locks?

You can take a virtual tour of The Locks on Apartments.com.

What neighborhood is the property located in?

The Locks is in City Center Richmond in the city of Richmond. Here you’ll find three shopping centers within 1.7 miles of the property. Five parks are within 3.5 miles, including Richmond Canal, Monroe Park, and Maggie L Walker National Historic Site.

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311 S 11th St

Richmond, VA 23219

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