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  • Two Sparkling Swimming Pools - The Courts at Preston Oaks
  • Welcome to The Courts at Preston Oaks Apartments - The Courts at Preston Oaks
    Spacious Living Room - The Courts at Preston Oaks
  • Fireplace* - The Courts at Preston Oaks
    Full Kitchen with Wood Cabinetry* - The Courts at Preston Oaks
Contact This Property

Language: English

Open 9am - 5:30pm Today

View All Hours Office Hours Monday - Friday, 9am - 5:30pm Saturday, 10am - 5pm Sunday, Closed

The Courts at Preston Oaks media gallery Unit
call 469-908-3742
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Texas Dallas County Dallas Prestonwood The Courts at Preston Oaks

The Courts at Preston Oaks

5400 Preston Oaks, Dallas, TX 75254

4.4 (17 reviews)

Property Rating

4.4
Great
Out of 5

4.4 Blended Score

See all 17 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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469-908-3742
  • Monthly Rent

    $1,109 - $1,959

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    621 - 1,085 sq ft

The Courts at Preston Oaks
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Move-in Special

Up to $500 Move-In Special on Select Homes! Contact the local office for more details.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
Valencia $1,109 – $1,234
1 Bed 1 Bath 627 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2055
    price $1,109
    square feet 627
    availibility Now
  • Unit 3050
    price $1,119
    square feet 627
    availibility Now
  • Unit 2051
    price $1,129
    square feet 627
    availibility Now
  • Unit 1037
    price $1,129
    square feet 627
    availibility Now
  • Unit 1076
    price $1,144
    square feet 627
    availibility Now

Barcelona $1,122 – $1,211
1 Bed 1 Bath 621 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1079
    price $1,122
    square feet 621
    availibility Now
  • Unit 2102
    price $1,122
    square feet 621
    availibility Now
  • Unit 3079
    price $1,132
    square feet 621
    availibility Now
  • Unit 2002
    price $1,142
    square feet 621
    availibility Now
  • Unit 1096
    price $1,122
    square feet 621
    availibility Jun 28

Monte Carlo $1,234 – $1,329
1 Bed 1 Bath 778 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3042
    price $1,234
    square feet 778
    availibility Now
  • Unit 2017
    price $1,254
    square feet 778
    availibility Jul 1
Marseilles $1,714 – $1,959
2 Beds 2 Baths 1,085 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2045
    price $1,714
    square feet 1,085
    availibility Now
Palermo $1,585 – $1,847
2 Beds 2 Baths 986 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1069
    price $1,585
    square feet 986
    availibility Jul 9
Napoli Call for Rent Not Available
1 Bed 1 Bath 896 Sq Ft
Valencia $1,109 – $1,234
1 Bed 1 Bath 627 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2055
    price $1,109
    square feet 627
    availibility Now
  • Unit 3050
    price $1,119
    square feet 627
    availibility Now
  • Unit 2051
    price $1,129
    square feet 627
    availibility Now
  • Unit 1037
    price $1,129
    square feet 627
    availibility Now
  • Unit 1076
    price $1,144
    square feet 627
    availibility Now

Barcelona $1,122 – $1,211
1 Bed 1 Bath 621 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1079
    price $1,122
    square feet 621
    availibility Now
  • Unit 2102
    price $1,122
    square feet 621
    availibility Now
  • Unit 3079
    price $1,132
    square feet 621
    availibility Now
  • Unit 2002
    price $1,142
    square feet 621
    availibility Now
  • Unit 1096
    price $1,122
    square feet 621
    availibility Jun 28

Monte Carlo $1,234 – $1,329
1 Bed 1 Bath 778 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3042
    price $1,234
    square feet 778
    availibility Now
  • Unit 2017
    price $1,254
    square feet 778
    availibility Jul 1
Napoli Call for Rent Not Available
1 Bed 1 Bath 896 Sq Ft
Marseilles $1,714 – $1,959
2 Beds 2 Baths 1,085 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2045
    price $1,714
    square feet 1,085
    availibility Now
Palermo $1,585 – $1,847
2 Beds 2 Baths 986 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1069
    price $1,585
    square feet 986
    availibility Jul 9
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $125
  • Application Fee
    $30

Pet policies are negotiable.

  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $250
  • Pet deposit
    $250
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
  • Comments:
    Pet Rent is per pet. Other pet fees are for 2 pets.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $250
  • Pet deposit
    $250
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
  • Comments:
    Pet Rent is per pet. Other pet fees are for 2 pets.
  • Parking
  • Garage
    Underground parking garage. Every apartment gets 1 reserved parking space at no charge.
    --
    1 Max, Assigned Parking
  •  
  • Other
    --

Details

Lease Options

  • 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15

Property Information

  • Built in 1987
  • 444 units/4 stories

Matterport 3D Tours

1BR,1BA-A2-Valencia
1/2

About The Courts at Preston Oaks

The Courts at Preston Oaks provide an elegant, resort-like lifestyle in Midtown Dallas, TX. Renting an apartment at The Courts is the ideal retreat, boasting a state-of-the-art athletic club, private dog park, two refreshing swimming pools and spas, secure package delivery and receiving, free garage parking with elevators, an upscale clubhouse with frequent resident functions, and much more. Every apartment home features spacious floor plans with high ceilings, oval soaking tubs, separate dining areas, full kitchens with beautiful wood cabinetry, and private patios. We are also just a leisurely stroll from The Galleria, where you can enjoy Dallas' finest shopping, dining, and entertainment. Recognized as a Top-Rated Apartment Community for multiple years, our dedicated staff strives to exceed your expectations and help you feel at home. Call us today for a tour, and discover the luxuries of The Courts at Preston Oaks.

The Courts at Preston Oaks is an apartment community located in Dallas County and the 75254 ZIP Code. This area is served by the Dallas Independent attendance zone.

Unique Features

  • Crown Molding*
  • Extended Office Hours*
  • Granite Countertops*
  • Online Payments and Service Requests Available
  • Oval Soaking Tub
  • Faux Wood Flooring*
  • Outdoor Cabana/Lounge Area with TV/Bar
  • Patio/Balcony
  • Close to Schools/ Restaurants/ Shopping/ Etc
  • Exceptional Service-Oriented Team
  • Mirrored Wall*
  • Washer & Dryer in Home
  • yoga studio*
  • Full Kitchen Including Dishwasher and Microwave
  • Midrise Community
  • Reserved Underground Garage Parking
  • Trash Chutes near Elevators
  • Vaulted Ceilings*
  • Business Center
  • Carpeting
  • Extra Storage
  • Non-Smoking Community
  • Pet Park
  • Secure Package Receiving with Luxer One
  • BBQ Grills/Picnic Areas
  • Billiards
  • Large Closets
  • Premium Stainless Steel Appliances*
  • Short Term Leases Available
  • Wood Cabinetry
  • Wood-Burning Fireplace*
  • Bookshelves*
  • Ceramic Tile Entries*
  • Fire Pit
  • Fireplace*
  • Frequent Resident Functions
  • Minutes from Galleria/Tollway/I-75
  • Stainless Steel Appliances*

Contact

View Property Website
Language: English
Open 9am - 5:30pm Today
  • Monday - Friday, 9am - 5:30pm
  • Saturday, 10am - 5pm
  • Sunday, Closed

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

Business Center

Grill

Gated

Pet Play Area

Property Services

  • Package Service
  • Wi-Fi
  • Maintenance on site
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Public Transportation

Shared Community

  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Disposal Chutes

Fitness & Recreation

  • Fitness Center
  • Sauna
  • Spa
  • Pool
  • Bicycle Storage
  • Gameroom
  • Media Center/Movie Theatre

Outdoor Features

  • Gated
  • Sundeck
  • Cabana
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Granite Countertops

Microwave

Highlights

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Storage Space
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range

Model Details

  • Hardwood Floors
  • Dining Room
  • High Ceilings
  • Office
  • Crown Molding
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
  • Deck
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Maintenance on site
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Public Transportation
  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Disposal Chutes
  • Gated
  • Sundeck
  • Cabana
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Sauna
  • Spa
  • Pool
  • Bicycle Storage
  • Gameroom
  • Media Center/Movie Theatre
  • Crown Molding*
  • Extended Office Hours*
  • Granite Countertops*
  • Online Payments and Service Requests Available
  • Oval Soaking Tub
  • Faux Wood Flooring*
  • Outdoor Cabana/Lounge Area with TV/Bar
  • Patio/Balcony
  • Close to Schools/ Restaurants/ Shopping/ Etc
  • Exceptional Service-Oriented Team
  • Mirrored Wall*
  • Washer & Dryer in Home
  • yoga studio*
  • Full Kitchen Including Dishwasher and Microwave
  • Midrise Community
  • Reserved Underground Garage Parking
  • Trash Chutes near Elevators
  • Vaulted Ceilings*
  • Business Center
  • Carpeting
  • Extra Storage
  • Non-Smoking Community
  • Pet Park
  • Secure Package Receiving with Luxer One
  • BBQ Grills/Picnic Areas
  • Billiards
  • Large Closets
  • Premium Stainless Steel Appliances*
  • Short Term Leases Available
  • Wood Cabinetry
  • Wood-Burning Fireplace*
  • Bookshelves*
  • Ceramic Tile Entries*
  • Fire Pit
  • Fireplace*
  • Frequent Resident Functions
  • Minutes from Galleria/Tollway/I-75
  • Stainless Steel Appliances*
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Hardwood Floors
  • Dining Room
  • High Ceilings
  • Office
  • Crown Molding
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
  • Deck
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $250
Cat Deposit $250
Dog Fee $250
Dog Deposit $250
Office Hours
Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm
Saturday 10am - 5pm
Sunday Closed
469-908-3742
Neighborhood

The family-friendly neighborhood of Prestonwood is located in Far North Dallas. This is the picture-perfect suburban community, complete with top-rated schools, parks with walking trails and playgrounds, elegant homes on manicured lawns, and convenient to everything. Reach Downtown Dallas in roughly 30 minutes, or head west to Carrollton or southeast to Richardson in about 10.

Residents enjoy a close-knit community complete with golf courses, such as the Clubs of Prestonwood and Bent Tree Country Club. Pet owners appreciate the Wagging Tail Dog Park, while parents enjoy having Keller Springs Park nearby. Residents don't have to travel far for shopping and dining, either, with a wide variety of restaurants along Montfort Drive and Belt Line Road. Prestonwood Place, a large outdoor shopping plaza, features several shops and restaurants. For groceries, the neighborhood offers a Whole Foods Market, while nearby Pepper Square features a Tom Thumb.

Learn more about living in Prestonwood 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Brookhaven College
Drive: 8 min 3.0 mi
Richland College
Drive: 14 min 6.9 mi
UT Dallas
Drive: 14 min 6.9 mi
The Art Institute of Dallas
Drive: 13 min 8.9 mi
The Courts at Preston Oaks is within 8 minutes or 3.0 miles from Brookhaven College. It is also near Richland College and UT Dallas.
Schools
  • Public Schools
  • Private Schools
Anne Frank Elementary School
Public Elementary School
Grades PK-5
1,088 Students
Attendance Zone
Ewell D Walker Middle
Public Middle School
Grades 6-8
830 Students
Nearby
Benjamin Franklin Middle School
Public Middle School
Grades 6-8
878 Students
Attendance Zone
W T White High School
Public High School
Grades 9-12
2,149 Students
Nearby
Hillcrest High School
Public High School
Grades 9-12
1,610 Students
Attendance Zone
The Westwood School
Private Elementary, Middle & High School
Grades PK-12
289 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Dallas include Sherman Pocket Track, located 5.5 miles from The Courts at Preston Oaks. The Courts at Preston Oaks is near Dallas Love Field, located 10.5 miles or 17 minutes away, and Dallas-Fort Worth International, located 19.5 miles or 26 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Sherman Pocket Track
Drive: 11 min 5.5 mi
Lbj / Central Station
Drive: 9 min 6.2 mi
Forest Lane
Drive: 11 min 6.3 mi
Spring Valley Station
Drive: 12 min 7.2 mi
Farmers Branch Station
Drive: 11 min 7.4 mi
Commuter Rail Distance
Commuter Rail Distance
Medical/Market Ctr Station
Drive: 16 min 11.3 mi
Medical/Market Center
Drive: 16 min 11.3 mi
Trinity Mills Station
Drive: 16 min 11.7 mi
Victory Station
Drive: 17 min 12.1 mi
Hebron Station
Drive: 21 min 14.7 mi
Airports Distance
Airports Distance
Dallas Love Field
Drive: 17 min 10.5 mi
Dallas-Fort Worth International
Drive: 26 min 19.5 mi
Somewhat Walkable
65
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
46
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
56
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Courts at Preston Oaks.

Shopping Centers Distance
Shopping Centers Distance
Montfort Corners
Walk: 7 min 0.4 mi
Galleria Plaza
Walk: 12 min 0.7 mi
Davenport Shopping Center
Walk: 14 min 0.8 mi
The Courts at Preston Oaks has 3 shopping centers within 0.8 mile, which is about a 14-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Beckert Park
Drive: 5 min 2.0 mi
Cottonwood Park
Drive: 9 min 3.7 mi
Heights Park
Drive: 12 min 5.4 mi
Richland Park
Drive: 15 min 7.1 mi
Environmental Education Center
Drive: 14 min 7.4 mi
The Courts at Preston Oaks has 5 parks within 7.4 miles, including Beckert Park, Cottonwood Park, and Heights Park.
Hospitals Distance
Hospitals Distance
Methodist Hospital for Surgery
Drive: 7 min 4.1 mi
Medical City Dallas Hospital
Drive: 10 min 4.4 mi
Green Oaks Hospital
Drive: 9 min 5.4 mi
The Courts at Preston Oaks has 3 hospitals within 5.4 miles, the nearest is Methodist Hospital for Surgery which is 4.1 miles away and a 7 minute drive.
Military Bases Distance
Military Bases Distance
Dallas Naval Air Station
Drive: 30 min 21.0 mi
NAS Fort Worth Joint Reserve Base
Drive: 58 min 43.6 mi
The Courts at Preston Oaks is 21.0 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
 
 

Property Ratings at The Courts at Preston Oaks

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.4
Great
Out of 5

4.4 Blended Score

17 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
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12/23/24
Don’t waste your time please

I've been dealing with constant noise disturbances from my neighbors, despite contacting the leasing office multiple times. After each complaint, I’m assured that the issue will be addressed, but it’s only getting worse. The noise starts around 1 a.m. and steadily increases, culminating at 6 a.m. when they decide it’s time to rearrange their entire apartment—stomping around and hitting the floor relentlessly. I’ve had enough, and honestly, I’ll keep calling the patrol every time this happens until they get tired of it or until something is actually done. I understand that living in an apartment means some noise is inevitable, but these people act like they’re the only ones in the building. They should be more mindful of their neighbors. At this point, I’m just counting down the days until I can move out. It wouldn’t surprise me if they end up causing damage to my apartment just from their constant stomping. It’s incredibly frustrating.

8/23/21
The Worst Apartment Experience I’ve Ever Had

Do Not Rent Apartment 1001. My front door wasn’t properly sealed so dirt was constantly blown in. My living room flooded from the rain. My closet flooded so bad it cause mold. The closet was not usable for 5 months because it kept flooding. Their idea of fixing it was to dry it out with a fan which basically did nothing. The flooding caused a lot of my belongings to be ruined. Then there was the ant problem, which I even had some fire ants bite me at times. I would definitely not recommend living here.

Property Manager at The Courts at Preston Oaks, Responded To This Review

Hello, and thank you for sharing your feedback. The rain and flooding are disappointing, and we understand also frustrating. We have made repairs when reported. If we failed to complete a repair or missed something, we wish this would have been brought to our attention. We never want our residents to not be able to enjoy their entire home. Regarding your front door, did you request a new weatherstrip or for the door to be adjusted? Work orders are able to be placed anytime online. Pest control is a weekly priority here, however, it is the residents' responsibility to request service when experiencing an issue. I checked your work order history and do not show a record of any front door repairs or weather stripping being requested. We could have easily repaired this for you if requested. I have reviewed our pest log and currently have no one with repeat issues or unresolved issues. It also doesn't show that you ever requested pest control to service your unit. We take residents' concerns very seriously, so again I apologize if your stay was not the best experience here and wish there was more we could have done. Your concerns are something we have reviewed with our staff and will endeavor to improve on so every resident can be proud to call our community their home. We understand that you are no longer living in our community but if there is anything we can do to repair your outlook on our community, please don’t hesitate to reach out to us. Thank you again, Sammi S., Community Manager

4/6/21
Nope

I will start positively by saying when I toured and the entire time I lived here, Andi was a great person to talk with. She was always helpful, responsive and understanding. I do like the general look of the apartments and I appreciate having underground parking available for us. However, I would not recommend living here. The insulation between apartments is non-existent. I can hear the neighbors next to me fighting and screaming daily. I can also hear the people above me every time they walk, move furniture, shut a door, take a shower and so on. It's frustrating to say the least, especially when working from home and having to explain loud noises to clients. On top of the constant noise, there is always trash everywhere. People really don't care to clean up after themselves here. They even leave their trash right outside of the trash chute instead of actually putting it in. Lots of inconsiderate and lazy neighbors here. Next are the appliances. My dryer takes 3-4 times being run to dry one set of clothes. My washer has broken 3 times and is from the 70s by the looks of it. My fridge completely broke a few months into living here and was replaced and now the freezer is so cold it has ice stacking up everywhere and the fridge is so cold it freezes anything on the top shelf (even when we manually change the temp). Lastly, the constant building maintenance issues. The water is off, or there is no hot water at least once a week in the buildings. There is always something going wrong here. Definitely do not recommend.

Property Manager at The Courts at Preston Oaks, Responded To This Review

Hi Brittany, we appreciate you taking the time to share your feedback. We are sorry to hear you had such a frustrating experience. The scenarios you describe are disappointing, and we apologize that our services and amenities fell short during your stay. We understand the water situation can be frustrating but during repairs and emergency situations, our community is on a boiler system versus individual hot water heaters. There are definitely pros and cons to a boiler system, and this is one of those cons. We try very hard to make sure any time there is a water interruption that we provide as much notice as possible as well as making those interruptions during non-essential hours. One of the pros of a boiler system is you will never run out of hot water which is always nice when you want a long shower or bath after a hard day. Your neighbor disruptions are disappointing to hear, and it is something we have reviewed with our staff and will endeavor to improve on so every resident can be proud to call our community their home. We understand that you are moving out soon, but if there is anything we can do to repair your outlook on our community, please don’t hesitate to reach out to us. Thank you, Sammi S., Community Manager

10/27/20
Stay Away!

I moved into a first floor unit at the Courts At Preston Oaks in July 2020. I like the location and amenities like the pool and hot tub. The roaches are intolerable though. They are everywhere. The pest control company has been in many times to treat but without success. I am also not allowed to transfer to a unit on a higher floor due to company policy. I will be leaving as soon as I can.

Property Manager at The Courts at Preston Oaks, Responded To This Review

Hi there, thank you for taking the time to share your feedback with us. We sincerely apologize that you had an experience reflecting anything short of 5-stars. We did look over the documents from the pest control company and based on those reports, they did not find a pest issue. Due to those reports, we are unable to process your request for a transfer. Please contact our office at 972-788-1422 to discuss how we can help rectify the situation. We hope to hear from you soon. – Sammi Seabourn, Property Manager

2/24/20
RUN AWAY!!!

RUN AWAY AS FAST AS YOU CAN. If I could give this place 0 stars I would. It has been a nightmare since the day before I moved in. The day before I moved in, they changed my apartment because someone in the front office messed up. That should have been a red flag to start. I moved in in the middle of August and my AC was not working properly for 3 weeks, my laundry machine was not working properly for 3 weeks and there was a leak in my refrigerator for 3 weeks. Finally, when I complained enough, someone seemed to figure it out. I have been here for 5 months and it has been an absolute nightmare. Recently, there has been water pouring out from my ceiling for two weeks. I work from home and I have had maintenance in and out of my apartment for weeks leaving my place personally unlivable. I paid $800 out of pocket for a Health Inspector to come to prove that this mold is toxic. Finally, it has been "fixed" and now the apartment below me is having a leak which is leaving maintenance to basically live in my apartment for who knows how long. They will not let you get out of your lease for mold or unlivable situations. They will NOT reduce rent for major inconveniences. This place is soo bad that I am going to pay over $3,000 just to terminate my lease early. This place is disgusting. Run away ASAP.

Property Manager at The Courts at Preston Oaks, Responded To This Review

Hi Lauren, Thank you for sharing your feedback. I apologize that you had an unsatisfactory experience. While there were some complications with your unit, please know that we did handle the repairs in a timely manner. We want all of our residents to be happy, which is why I did offer you a transfer to a different unit. If there is anyway I can rectify your outlook of our community, please let me know. Sincerely - Sammi S., Community Manager.

9/4/19
Parking and weed

I get home from a late night of work and somebody is parked in my assigned parking spot .. I call security and was told they called the office manager and she said that she didn’t want to tow the car because they would be upset .. excuse me I was upset because I have no place to park so remember fairness is not an option at the Courts. Now on to the weed problem it’s all over the courts property being used bought and sold here with gang graffiti on elevator doors weekly they paint over it but it doesn’t take long for it to reappear .. as soon as my lease is up I am out .. neither one of these issues were a problem when I started leasing here 4 years ago Things have taken a turn for the worse .. The office staff not wanting to upset people well other than myself because I follow all the rules.. .. has really hurt the property and loyal residents are moving .. I am the last hold out of all the people who have lived near me ..one lady was here 8 years she told me to go I am now listening..

Property Manager at The Courts at Preston Oaks, Responded To This Review

Hi Diana, thank you for taking the time to review us. We are saddened to hear that you are dissatisfied with our community. We take our resident and guest's concerns very seriously and encourage you to contact me personally at 972-788-1422 or if you prefer email courtsmgr@nals.com, to discuss how we can help rectify the situation. I truly appreciate your feedback and would like to discuss these concerns further. We hope to hear from you soon. - Sammi Seabourn, Property Manager

3/19/18
I would no recommend this apartment complex

The Courts are under constant repairs. Just in 2018, they have shut off the water 8 times. The elevators seem to break down a lot as well. The maintenance team and the office do not communicate well and it takes several tries to get simple repairs done. When it rains, the garage floods. The management seems very overwhelmed and at times hostile. The door to our mail box has been broken for weeks and has yet to be fixed. There are plenty of apartments in the same area with the same price range to consider before The Courts.

1/3/18
Two Thumbs UP

*Military Veteran Recommended *Outstanding & friendly customer service *Well maintained and up-to-date apartment complex I've been here for almost 2 years now and I've seen some serious changes for the betterment of the community here at The Courts from the management and staff. It's truly refreshing to see if and when an issue arises, the management and staff expedite on getting it taken care of. Yes, at the beginning my experience wasn't the greatest and I gave a review that wasn't the best during my first 6 months here at The Courts. That's now in the past and the credit for the changes that have taken place here at the complex is well deserved. So to The Courts at Preston Oaks management and staff... Thank you for all that you have done here! Our lease is up in January 2018 and we are highly considering on extending our stay here at The Courts for another year if we are not into a home by then. Thanks again!

12/22/16
A true, non-glorified review that is not being posted for the $50 discount

I don't understand how an apartment complex can be up and running for so long without having a shred of professionalism among the senior staff. They will welcome you with open arms and promise you a great experience but, as soon as you sign the lease, they will not even acknowledge you. The staff at the leasing reception is quite friendly and they try to be helpful. But, if you really want to move into this place, you should walk into the Asst Manager's office and talk to her as a resident. I have never met a person as rude as her in my entire life. Not only does she talk down to everyone, she is more egoistic than an accomplished nobel laureate should be. NALS really messed up when they put her in a public facing job. And the worst part is, she is the one with the final say about any issues you might have (which you will). If you want to live in a community with some peace of mind and an ounce of respect, walk right past this complex.

8/13/16
Do Not Move Here!

The apartments will seem perfect on your tour, however they will not tell you about the constant maintenance issues you will have to deal with. The complex is on a shared plumbing system. That means that anytime there is a plumbing issue with one of the units the entire buildings water is turned off for the day. This has happened 19 times and still counting in just a matter of months. No solution to this issue until they decide to invest some money in a system overhaul, which is never going to happen here.

5/5/16
Moving Out

The apartment itself if nice, the staff is very friendly, and location is convenient. However, the place is under constant maintenance. Since I moved in 2 years ago, emails have been regularly sent a couple times a month about another elevator being down or water being shut off again for repairs.

4/13/16
Eddie Eskridge's experience

I really enjoyed the tour of The Courts at Preston Oaks. Me and my wife was very satisfied with the property and the professionalism that the staff showed. We definitely will move forward. Eddie Eskridge (972)754-9603 thank you

3/22/16
A home, a community.

The Courts at Preston Oaks is a jewel is an otherwise bland landscape. Even the fact that it is built in the mid '80s, it goes toe to toe with more current complexes and surpasses them. Instead of rows and rows of cars baking in the Dallas summer heat, vehicles are tucked under the complex, just a few steps from your new home, protecting them and keeping them cooler while letting large breezeway, garden paths, and community pools with BBQ grills grace the grounds. It's so inviting to stand on your terrace and see green grounds and clear waters. Open floor plans allow for sunlight (or fire light from the fireplace) to light your common rooms. And keeping the common rooms between the bed rooms allows for privacy at night from roommates or family. It's how I would build my home. I'm glad someone else did it first.

7/31/15
renter

I have to say..........I REALLY LOVE MY APARTMENT!!!!! Even though it is 1 bedroom, it is spacious with central air and a wood burning fireplace. Of course, there is a beautiful pool with occasional gatherings for the residents. Maintaince is incredible!! Most times, they come to fix things that day. In the past, I have had one of the maintenance guys even hang some of my wall hangings!!! Oh, by the way, I have been here almost 6 years!!

1/15/14
Very Peaceful

I moved in about three weeks ago and love it. Upon move in the apartment looked essentially brand new. Location is wonderful, it is about three minuets from all the restaurants and bars on montford and beltline. They are redoing one of the pools right now but the noise isn't bad. Work out room is kind of small but I never have a problem getting on machines I want to use. It is nice that parking is underground but kind of a hassle going in and out through all the security. There are two remote control gates and then I have to use access card to get in elevator room. Office staff is alright, I had some communication issues with one of the leasing consultants before move in, he would never return my calls. Lastly, I am lucky to not have my balcony face in towards the apartment hall ways. It is a very strange architectural choice and I feel bad for the people whose balconies/windows open up to concrete hallway. It would be unpleasant to open windows for everyone to easily look into your apartment and the noise of people walking and talking would bother me.

10/3/13
RECENT MOVE OUT

I lived here for the past 3 years overall I enjoyed it. they had a lot resident events and catered food a lot which I liked. Great sense of community. I have had a few service issues over the years but they were taken care of right away.

7/23/13
Slowly Falling Apart

After living 2 years I ended up moving and am reporting their issues to the TAA. I initially didn't want to move due to the convenience the underground parking and newly renovated gym. It was their staff that fell short in every aspect. The maintenance staff will need multiple notifications before they fix an issue. The management is overwhelmed with running the property. A maintenance issue that could have been fixed when it was first brought to the office was put off resulting in greater repairs. This is a great place to live if your apartment does not have any issues or if you never see the staff. I would use caution when leasing here.

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The Courts at Preston Oaks Photos

  • Two Sparkling Swimming Pools

  • 1BR,1BA-A2-Valencia

  • Welcome to The Courts at Preston Oaks Apartments

  • Spacious Living Room

  • Fireplace*

  • Full Kitchen with Wood Cabinetry*

  • Full Bathroom

  • Patio/ Balcony

  • Beautiful Landscaping

Models

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 2 Bedrooms

  • 2 Bedrooms

Nearby Apartments

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  • Echo Apartments

    3083 Herschel Ave

    Dallas, TX 75219

    1-2 Br $1,306-$2,593 8.8 mi

Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Courts at Preston Oaks has one to two bedrooms with rent ranges from $1,109/mo. to $1,959/mo.

Can I see a model or tour The Courts at Preston Oaks?

You can take a virtual tour of The Courts at Preston Oaks on Apartments.com.

What neighborhood is the property located in?

The Courts at Preston Oaks is in Prestonwood in the city of Dallas. Here you’ll find three shopping centers within 0.8 mile of the property. Five parks are within 7.4 miles, including Beckert Park, Cottonwood Park, and Heights Park.

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5400 Preston Oaks

Dallas, TX 75254

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