Reserve Eden Prairie
13905 Chestnut Dr,
Eden Prairie,
MN
55344
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Monthly Rent
$1,346 - $4,723
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
757 - 1,496 sq ft
Pricing & Floor Plans
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Unit 4-317price $1,386square feet 757availibility Now
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Unit 1-320price $1,431square feet 757availibility Now
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Unit 2-220price $1,346square feet 757availibility Jul 21
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Unit 5-125price $1,435square feet 761availibility Now
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Unit 2-214price $1,663square feet 979availibility Now
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Unit 4-323price $1,699square feet 979availibility Now
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Unit 2-204price $1,702square feet 979availibility Now
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Unit 5-103price $1,608square feet 979availibility Jul 23
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Unit 5-217price $1,511square feet 979availibility Aug 8
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Unit 4-306price $2,531square feet 1,313availibility Aug 1
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Unit 2-118price $2,471square feet 1,260availibility Sep 25
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Unit 4-317price $1,386square feet 757availibility Now
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Unit 1-320price $1,431square feet 757availibility Now
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Unit 2-220price $1,346square feet 757availibility Jul 21
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Unit 5-125price $1,435square feet 761availibility Now
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Unit 2-214price $1,663square feet 979availibility Now
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Unit 4-323price $1,699square feet 979availibility Now
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Unit 2-204price $1,702square feet 979availibility Now
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Unit 5-103price $1,608square feet 979availibility Jul 23
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Unit 5-217price $1,511square feet 979availibility Aug 8
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Unit 4-306price $2,531square feet 1,313availibility Aug 1
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Unit 2-118price $2,471square feet 1,260availibility Sep 25
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Monthly Utilities & Services
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Pest Control$3
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$50
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Security Deposit Refundable$300
- Dogs Allowed
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Monthly pet rent$50
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One time Fee$0
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Pet deposit$0
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Pet Limit2
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Restrictions:Rottweiler, Doberman Pinscher, Pit Bull Terrier | Staffordshire Terrier, Chow, Presa Canarios, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof.
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Comments:$300 Non-Refundable Pet Fee
- Cats Allowed
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Monthly pet rent$35
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One time Fee$0
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Pet deposit$0
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Pet Limit2
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Comments:$300 Non-Refundable Pet Fee
- Parking
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Covered--
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Garage$60/moAssigned Parking
- Storage Fees
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Storage Unit$25/mo
- Additional Services
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Insurance premium$10.75 - $14.50$11/mo
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Utility administration fee$8/mo
Details
Lease Options
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Short term lease
Property Information
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Built in 1986
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375 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Reserve Eden Prairie
Nestled in the sought-after Eden Prairie neighborhood, Reserve Eden Prairie combines the serenity of lush landscapes with the convenience of nearby urban attractions. Enjoy peaceful surroundings with scenic walking trails, green spaces, and the serene banks of Purgatory Creek just outside your door. Located minutes from downtown Minneapolis, our community offers easy access to the best in shopping, dining, and entertainment.With a prime location just one mile from Eden Prairie's vibrant center, Reserve Eden Prairie invites you to experience the beauty and charm of Minnesota from a peaceful yet connected setting.
Reserve Eden Prairie is an apartment community located in Hennepin County and the 55344 ZIP Code. This area is served by the Eden Prairie Public attendance zone.
Unique Features
- Cross-Training Gym
- Wheelchair Accessible
- Disability Access
- Rec Room
- Scenic Views
- Business Center with Print With Me
- Cable/Satellite
- Direct access to walking trails & Purgatory Creek
- On-Site Management
- Private Balconies
- TV Lounge
- Free Weights & Group Exercise Available
- Storage
- Elevators
- Individual Climate Controls
- Indoor & Outdoor Pool
- Pet Friendly
- Spanish Speaking Staff
- Bark Park
- Extremely Cold AC
Community Amenities
Pool
Fitness Center
Laundry Facilities
Elevator
- Package Service
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Elevator
- Business Center
- Clubhouse
- Lounge
- Fitness Center
- Sauna
- Spa
- Pool
- Basketball Court
- Walking/Biking Trails
- Gated
- Sundeck
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
- High Speed Internet Access
- Air Conditioning
- Cable Ready
- Wheelchair Accessible (Rooms)
- Dishwasher
- Walk-In Closets
- Window Coverings
- Balcony
- Package Service
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Elevator
- Business Center
- Clubhouse
- Lounge
- Gated
- Sundeck
- Dog Park
- Fitness Center
- Sauna
- Spa
- Pool
- Basketball Court
- Walking/Biking Trails
- Cross-Training Gym
- Wheelchair Accessible
- Disability Access
- Rec Room
- Scenic Views
- Business Center with Print With Me
- Cable/Satellite
- Direct access to walking trails & Purgatory Creek
- On-Site Management
- Private Balconies
- TV Lounge
- Free Weights & Group Exercise Available
- Storage
- Elevators
- Individual Climate Controls
- Indoor & Outdoor Pool
- Pet Friendly
- Spanish Speaking Staff
- Bark Park
- Extremely Cold AC
- High Speed Internet Access
- Air Conditioning
- Cable Ready
- Wheelchair Accessible (Rooms)
- Dishwasher
- Walk-In Closets
- Window Coverings
- Balcony
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 5pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
There’s nothing better than living in a city where residents have a true love for their community. Eden Prairie is praised by its locals, and for good reason! This welcoming suburb is a beautiful place to find your next apartment, with single-family homes, condos, and townhomes available for rent as well. The area is family-friendly with great schools. These are just two reasons why Eden Prairie has been consistently awarded as one of the best places to live in the nation.
Eden Prairie is situated outside of Minnesota’s Twin Cities, just 15 miles southwest of Minneapolis and 25 miles southwest of St. Paul. There are so many wonderful community amenities that are perfect for enjoying the great outdoors such as Miller Park, Purgatory Creek Park, Bryant Lake Regional Park, and Bearpath Golf & Country Club. In fact, the town has a total of 10,000 acres of land designated for green open spaces. There are also several lakes and beaches in the area.
Learn more about living in Eden Prairie| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 16 min | 9.3 mi | |
| Drive: | 24 min | 16.5 mi | |
| Drive: | 25 min | 17.0 mi | |
| Drive: | 25 min | 17.3 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at Reserve Eden Prairie
Es un ambiente tranquilo y donde no falla nada las piscinas siempre le hacen mantenimiento y afuera se respira aire no contaminado y los colegios de Eden Prairie quedan muy cerca
Property Manager at Reserve Eden Prairie, Responded To This Review
Agradecemos mucho su comentario positivo. Nos alegra saber que disfruta de la tranquilidad de nuestro entorno y de las comodidades que ofrecemos. Nos esforzamos por mantener nuestras instalaciones en las mejores condiciones para el disfrute de todos. Atentamente, El Equipo de Reserve at Eden Prairie
Great so far! They immediately came to fix the big issues that we noted on our move-in checklist as soon as we sent it in. They also work with you to get what you need done.
Property Manager at Reserve Eden Prairie, Responded To This Review
We're grateful for your positive feedback. It's wonderful to know that our prompt response to your needs has contributed to your satisfaction. We're here to ensure your living experience is as comfortable as possible. Sincerely, The Reserve at Eden Prairie Management Team
Very friendly and helpful staff! We love the community and it is a pleasure to become a part of it! We love the club house and we love interacting with the staff. They are very easy to get ahold of if ever there may be a problem!
Property Manager at Reserve Eden Prairie, Responded To This Review
We're truly grateful for your positive feedback. It's wonderful to know that you're enjoying being part of our community and that you find our team approachable and helpful. We're also glad that you're enjoying the club house. Your satisfaction is our top priority. Sincerely, The Reserve at Eden Prairie Management Team
Worst place i ever been lived and it’s not about the apartment it’s about the office people I and my roommates feels some kind of harassment or racism issues since we been living in this apartment and finally we decided to move out as soon as our lease expired
Property Manager at Reserve Eden Prairie, Responded To This Review
We’re truly sorry to hear that your experience in our community made you feel this way. We take concerns about discrimination and resident treatment very seriously. That is not the environment we strive to create, and we deeply regret that you felt uncomfortable during your time with us. We would appreciate the opportunity to better understand your experience and address your concerns. Please reach out to us at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com at your earliest convenience. Sincerely, The Reserve at Eden Prairie Management Team
Simplemente genial, económico, cerca de todo, excelente ambiente para niños, son amigables con mascotas, el personal 10/10, amables, excelente atención
Property Manager at Reserve Eden Prairie, Responded To This Review
Nos alegra mucho saber que tu experiencia con nosotros ha sido positiva y que has encontrado nuestro ambiente y atención a la altura de tus expectativas. Apreciamos tus amables palabras y esperamos seguir brindándote un hogar acogedor. Atentamente, El Equipo de Reserve at Eden Prairie
Overall, I’ve had a really positive experience living here. The community is well-maintained, quiet, and in a convenient location. The staff is friendly and quick to respond to maintenance requests. Amenities like the gym and common areas are clean and useful. The apartment itself is spacious, which is a big plus and makes it feel very comfortable. The only suggestion I have is that the kitchen could use an upgrade — more modern appliances and finishes would really complete the space. Other than that, I’m very happy here and would recommend it to others.
Property Manager at Reserve Eden Prairie, Responded To This Review
We are glad that you're enjoying your experience with us. Your suggestion regarding the kitchen upgrades is noted and we'll certainly consider it as we continue to improve our community. Your recommendation means a lot to us. Thank you for being a part of our community. Sincerely, The Reserve at Eden Prairie Management Team
Neighbors are quiet and the apartment common areas are always clean. Maintenance requests are done quickly and efficiently. The recreation areas are always clean as well. Management is quick to find solutions to any issues.
Property Manager at Reserve Eden Prairie, Responded To This Review
We appreciate your positive feedback and are happy to hear that you're enjoying the quiet atmosphere and cleanliness of our shared spaces. It's also great to know that our maintenance and management teams are meeting your expectations. We strive to provide a pleasant living environment and efficient service for all. Sincerely, The Reserve at Eden Prairie Management Team
The first time I walked through the door I felt very welcome. I just been here a few months, and I really enjoyed my apartment ??. I don't have any complaints if I have a problem. The office always take care of it... The office staff are very nice and also the maintenance guys. I are awesome.
Property Manager at Reserve Eden Prairie, Responded To This Review
We're grateful for your positive feedback. It's wonderful to know that you felt welcomed from the moment you arrived and that you're enjoying your time with us. We're here to ensure your experience remains enjoyable. Please don't hesitate to reach out if you need anything. Sincerely, The Reserve at Eden Prairie Management Team
The amenities are never ever to be used and when they are open the other residents either break something or cause issues so that the amenities are closed again. It's unfortunate we pay for these amenities but can't never use them. There were also 2 mice in our apartment.
Property Manager at Reserve Eden Prairie, Responded To This Review
We understand your concerns regarding the availability of amenities and the issue you've experienced with mice. We strive to ensure all our residents have a positive experience and we regret to hear that yours was not up to our usual standards. We invite you to reach out to us at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com so we can address your concerns directly. Sincerely, The Reserve at Eden Prairie Management Team
Apartamentos cómodos y confortable aunque el constante cambio de manager a generado muchos inconvenientes administrativos. Espero que esta nueva administración nos de Buenos resultados
Property Manager at Reserve Eden Prairie, Responded To This Review
Agradecemos sus comentarios y entendemos sus preocupaciones sobre los cambios de administración. Estamos comprometidos a proporcionar una experiencia positiva y trabajaremos para minimizar cualquier inconveniente. Por favor, no dude en ponerse en contacto con nosotros en 1 952-777-5399 o reserveedenprairiemgr@willowbridgepc.com si tiene alguna pregunta o inquietud. Atentamente, The Reserve at Eden Prairie Management Team
Poor management seem like they don't care. Along with apartment common area always dirty. People always take your paid garage space and property does not enforce.
Property Manager at Reserve Eden Prairie, Responded To This Review
We are truly sorry to hear about your experience. We strive to maintain a clean and welcoming environment for all our residents. We understand your concerns about the common areas and the garage space. We encourage you to reach out to us at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com so we can address these issues directly. Sincerely, The Reserve at Eden Prairie Management Team
Leasing office is lazy, management takes weeks, if you have any issues with their apartment expect it to not get done until your lease ends.
Property Manager at Reserve Eden Prairie, Responded To This Review
We appreciate your feedback and are sorry to hear about your experience. We strive to address all concerns in a timely manner and regret if this was not your experience. We invite you to reach out to us directly at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com so we can better understand and address your concerns. Sincerely, The Reserve at Eden Prairie Management Team
Ashley is the BEST! So Far everything has been smooth and clean! The place is really quiet and the office people it’s really friendly. Club house is awesome and super clean!
Property Manager at Reserve Eden Prairie, Responded To This Review
We're grateful for your positive feedback. It's wonderful to hear that you're enjoying the peaceful environment and find our team friendly. We're also glad that you appreciate the cleanliness of our community and the club house. Your kind words about Ashley are much appreciated. Sincerely, The Reserve at Eden Prairie Management Team
A much different experience then when I first became a resident during Covid. Ugh. The building wasn’t being kept up. I was depressed about it Ariana changed everything for me. She always professional. . She has an open door for me. I’m grateful. Her other staff are equally pros. I live in an older apartment. Carpet is thin and old. I could use some fresh paint too. There are some things.
Property Manager at Reserve Eden Prairie, Responded To This Review
We truly appreciate your feedback and are glad to hear that your experience has improved. It's wonderful to know that Ariana and the rest of our team have been able to make a positive impact on your living experience. We understand your concerns about the condition of your home and encourage you to reach out to us at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com to discuss potential solutions. Sincerely, The Reserve at Eden Prairie Management Team
Truly love our little community. We are close to everything. Great schools close by and awesome amenities as well as caring staff. By far the best apartment community I've lived in.
Property Manager at Reserve Eden Prairie, Responded To This Review
We truly appreciate your kind words and are thrilled to hear that you love our community. It's wonderful to know that our location, amenities, and team have contributed to making this the best living community you've experienced. Your satisfaction is our top priority. Sincerely, The Reserve at Eden Prairie Management Team
Excelente lugar para vivir. Muy seguro, confortable y muy tranquilo. El personal de la oficina muy chévere y muy amable en especial a Ashley!!
Property Manager at Reserve Eden Prairie, Responded To This Review
Agradecemos mucho tus palabras positivas. Nos alegra saber que encuentras nuestro lugar excelente para vivir y que nuestro equipo ha sido amable. ¡Gracias por ser parte de nuestra comunidad! Atentamente, The Reserve at Eden Prairie Management Team
Very nice, but sometime they need more organization . I like the gym here, some machine are broke, I would like to have all machines working, I hope that happen
Property Manager at Reserve Eden Prairie, Responded To This Review
We appreciate your feedback and are glad to hear that you enjoy our fitness amenities. We understand your concern about the organization and the need for all gym equipment to be in working order. We're continually striving to improve our services and your input helps us do that. Please feel free to reach out to us at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com with any further comments or suggestions you wish to share. Sincerely, The Reserve at Eden Prairie Management Team
Nice community and Good communication, look at all the area is good. I like these apartment homes the rooms are so clean and the maintenance looks good. Finally, I love this community apartment. Thanks.
Property Manager at Reserve Eden Prairie, Responded To This Review
We appreciate your positive feedback about our community. It's wonderful to hear that you're enjoying the cleanliness of your home and our communication. We strive to provide a pleasant living experience for all. Thank you for choosing us as your home. Sincerely, The Reserve at Eden Prairie Management Team
I recently moved to Reserve Eden Prairie, and I can confidently say it has been a good experience so far! From the moment I started the application process, Daniel made everything so easy to navigate. He was incredibly helpful, guiding me through every step and always keeping me updated. His follow-ups made me feel supported, and I truly appreciated the care he took during the whole process. One of the great perks is that the staff speaks both English and Spanish, which can be a huge plus for many people! I’m really looking forward to spending the next year here, and I'm excited about what’s to come. The apartments are not only nice, but the amenities as well making it a perfect place to live. Plus, the location is unbeatable! If you're considering a move, I highly recommend giving Reserve Eden Prairie a try. The only minor downside I’ve noticed is that my mobile internet can be spotty at times, but with good WiFi, it hasn’t been a problem at all.
Property Manager at Reserve Eden Prairie, Responded To This Review
We appreciate your positive feedback and are delighted to know that your experience with us has been good so far. It's wonderful to hear that Daniel was able to assist you effectively and that our bilingual team is a benefit to you. We're also glad that you're enjoying our amenities and location. We've noted your comment about the mobile internet and invite you to reach out to us at 1 952-777-5399 or reserveedenprairiemgr@willowbridgepc.com if you have any further concerns. Sincerely, The Reserve at Eden Prairie Management Team
Es un lugar muy bien ubicado por los colegios de eden Prairie que quedan a cinco y diez minutos,,,me gusta porq hay gimnasio y juego de entretenimiento además lo más importante piscina
Property Manager at Reserve Eden Prairie, Responded To This Review
Agradecemos mucho su comentario positivo. Nos alegra saber que disfruta de la ubicación de nuestra comunidad, así como de nuestras instalaciones de gimnasio, entretenimiento y piscina. Su satisfacción es nuestra prioridad. Atentamente, The Reserve at Eden Prairie Management Team
Yo muy satisfecho con el apartamento los vecinos muy educados todo el tiempo te saludan, tenemos parqueadero ah toda hora tenemos una alberca al igual hornos para un asado canchas deportivas tenemos un gimnasio, me gusta todo y me siento muy como con la atención blindada por el personal de administración...
Property Manager at Reserve Eden Prairie, Responded To This Review
Nos alegra mucho saber que está satisfecho con su experiencia en nuestra comunidad. Valoramos sus amables palabras sobre nuestros vecinos, instalaciones y equipo. Gracias por tomarse el tiempo para compartir sus pensamientos. Atentamente, The Reserve at Eden Prairie Management Team
Tranquilidad durante mi estadía!!! Cumple con lo básico necesario para un comienzo!!! En los últimos meses han atendido los llamados necesarios!
Property Manager at Reserve Eden Prairie, Responded To This Review
Agradecemos tus comentarios y nos alegra saber que has encontrado tranquilidad en nuestra comunidad. Si tienes más sugerencias o necesitas asistencia adicional, no dudes en contactarnos al 1 952-777-5399 o reserveedenprairiemgr@willowbridgepc.com. Atentamente, The Reserve at Eden Prairie Management Team
The complex is very safe and the administration is very friendly and diligent, the buildings are very clean, The neighbors are always very respectful
Property Manager at Reserve Eden Prairie, Responded To This Review
We appreciate your positive feedback and are happy to hear that you find our community to be well-maintained and respectful. Our team strives to provide a welcoming and diligent environment for all. Thank you for taking the time to share your experience. Sincerely, The Reserve at Eden Prairie Management Team
I'm not sure how this apartment complex is still up and running. Since the switch to Reserve, it has gotten horrible. You cannot get ahold of maintenance for anything! It'll take them over 5 months to even come and look at your issue. Their emergency maintenance is useless because no one ever picks up. My biggest issue with this place is the PESTS. ABSOLUTELY Disgusting. They only have pest control come every other week and this place has the nastiest and biggest bugs ever. Cockroaches crawl around in the building everywhere. Mice are a huge problem here. They'll run outside in the rocks around the building, across your patio, and will find its way into your apartment. I believe some of the tenets are pretty gross and are the reason for the pest issues. They need to fix the problems instead of wasting their time on pest control. The trash chutes are always filled up during the weekend. Also, you can hear every single one of your neighbors. Even the ones above you. Kids run up and down the hall at all times of the day and night. It's horrible. If you can, please find somewhere else to live.
Property Manager at Reserve Eden Prairie, Responded To This Review
Hello Dear Resident, if you have any additional questions or concerns, please feel free to contact the property manager at: mgr@reserveedenprairie.com. Thank you.
One of the most unethical apartment in the locality. They just collect rent and do nothing. The pool will be under maintenance almost half the time and will be dirty the remaining time if it was open. The laundry rooms are left dirty and the office assistant exact reply when raised a complaint was "Do you expect me to clean them" The sauna is not functional for all the 4 years throughout my residence there. The lift won't function half the time and if complaint was raised they behave as if it was no big deal. The only thing that works is the rent payment portal which will give you a late payment even if you miss the payment deadline by an hour. I would urge anyone to not move here because all the other apartments in this locality are great and care about their residents.
This place is great!…. That is if you enjoy listening to kids sprinting up and down the halls all day, doors slamming constantly, seeing dog poo in the halls and everywhere you go outside, dog waste cans and trashes overflowing constantly, seeing people beat their dogs and of course the doors locking the building, are constantly broken. Maintenance never actually does anything and don’t be fooled by the model unit. It may look nice, but it looks nothing like the actual units. STAY AS FAR AWAY AS YOU CAN. We cannot wait to move out.
They never clean the trash chutes, it's been clogged for the last 5 days with the smell moving into the hallways. The mail room is a disaster and they just leave your packages laying in the open. The hot tub is not chlorinated and dirty, the sauna never works.
It's pretty good apartment at affordable cost on this area. I am an existing resident here. Have pretty good amenities including laundry, gym, basketball court swimming pool indoor and outdoor both. So no worries in winter's. Ample things to enjoy. Nearby school, Costco, shopping mall and all grocery shop are nearby
Property Manager at Reserve Eden Prairie, Responded To This Review
It sounds like our convenient location and plentiful amenities at a reasonable price make our community a perfect home for you. Thank you for sharing such a positive review!
The new management took over and did nothing but paint some outdoor areas to hike up the rents. I am a current resident and have a tough time getting a door fixed and struggle everyday! Garage is filthy with rusted pipes leaking crap. I am looking for a new place and waiting for my lease to get over. Almost just anyone walks into the club house making it insecure. The doors do not latch on well inviting thieves to enter the building.
Absolutely love these apartments! My roommate and I are extremely happy that we choose to live at Renew! I was a little weary at first from reading all the older reviews but I’m glad we decided to move here because those old reviews do not reflect at all how nice these apartments are! The living room is huge and we love the big balcony! The hardwood flooring is beautiful, the carpets are very nice! Love the newer appliances! My favorite part of living here is the leasing staff and maintenance team. They are extremely prompt! They will call or email within hours and the maintenance staff gets stuff done quick! I love that the maintenance team leaves a note when they are done of the things they’ve accomplished in your unit, and if it can’t be fixed in that moment they give you an idea of what the solution will be! If you are looking for a new place choose ReNew! Also LOVE the amenities!
Property Manager at Reserve Eden Prairie, Responded To This Review
Thank you for the feedback. We strive to provide excellent service here at ReNew Apartments at Eden Prairie.
I've lived here for a year. Ownership has changed three times and it has gotten worse every time. It is corporately owned and if you try to call the local leasing office your call gets directed to the corporate call center (which has even less competent workers than the local office in Eden Prairie) 65% of the time. The call center asks to take your message and no one ever follows up/fixes anything. The maintenance is abysmal/non existent. - The garage door broke on one of of the buildings and it took 8 weeks for it to be fixed. This was in the winter so everyone's gas bill went up for heat because the door was open 24/7. - The laundry card loader broke for over a month so no once could do laundry. Management basically said "screw off" when they were asked on how long it would take for it be fixed or how residents could do laundry. -No one cares about the public amenities at all so the pools are disgusting and the fitness rooms are dusty and disgusting quite frequently. For the price, this place is absolutely terrible. Don't let anyone fool you because once you sign a lease they don't care at all. Oh and the other residents steal bikes, packages, and whatever else they can.
Things break here all the time and take forever to be fixed. Frequent ownership changes and poor top management.
Property Manager at Reserve Eden Prairie, Responded To This Review
Thank you for taking the time to share this feedback with us. Please call our Community Manager directly at (952) 777-5399 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
I have been living so far 1 year in this place. I have been through two management companies already and before I heard, from people living there, that this place keep changing management companies. The reasons why I say no customer oriented are: staff doesn't follow up with you when you have problems ( billings issues, only contact when you need to renew, no incentive to say when you had issues since day one). I previously had a contract with the older company and I was told that I was signing for a 15-month contract, but I was deceived ( my own fault for that) I told the current company about this issue with valid points, but they didn't do anything for customer satisfaction. Now I am two months away from my contract and scrambling time to make a right decision whether to tough it up and stay or move where some company really care about their customers. I really like this place the location is good and I never had a problem with the neighbors, but when it comes to issues you are on your own.
Poorly maintained older construction that got "luxary" makeover but not really, good luck getting anything done by the office or maintenance team, mold and mildew issues, ROACHES, centipedes, and drain fly's every summer, mice all over exterior and in the walls, overflowing trash, DISGUSTING old laundry machines that are always breaking down, unsecure buildings with broken doors and theft. Lived here 16 months and would not recommend this place to anybody!
Horrible experience, High rent for smelling, small apartment, people working in leasing office are too rude. worst place to live in eden prairie. just stay away.
High rent, small apartment units, nice z fitness center, ok racket ball court, up graded men's and women's locker showers/ bathrooms, adequate indoor/outdoor pools, under welming whirl pool,well kept grounds, ok management can be inflexible at times, on call maintained and pets welcome. Additional fees will apply including utilities. 'Do your research!!
I have lived at Parkway for over 3 years. Our 2 bedroom apartment is large enough for family gatherings, and the closets plus the included storage space give us ample room for our belongings. They are also a pet friendly community! On the grounds, there are 2 outdoor pools, an indoor pool, a hot tub, a new (!) gym, walking trails, a party room, complimentary wi-fi, a dog park, and walking trails. The building seems to be mostly rented by younger working professionals, so it is relatively quiet. We enjoy spending time on our patio and grilling on one of several gas grills located on the property. My only complaint would be the anonymity of the leasing office staff. Staff here changes quite frequently, but they are always pleasant to work with. Management is quick to respond to requests and concerns. All in all, if you have the money to spend on a place like this, it is worth it. We will be sad to leave when our lease is up, but we will be closing on a house this year!
The people who work for this complex are definitely some of the nicest people I've ever encountered; they are always willing to help out. Regarding the location, this place is about 5 minutes away from the Eden Prairie center which includes a movie theater, Target, many nice restaurants, a mall, Best Buy, Cub, and other convenient places to shop. The actual apartment building is very well kept and maintenance is very quick and friendly to resolve any issues. The fitness center and clubhouse have also been recently renovated to further add value to the apartments.
For the price the apartments they're too small, living under someone is not recommended, the new floors are so noisy you can hear every footstep, you can smell cigarettes in your apartment if the person above yours smokes. On a positive note the one thing I love is the remodel to the workout room and now the pool is always clean so that's a plus. But the jacuzzi doesn't work.. but it's clean.
Pretty decent place to live after the renovations. However; air conditioners don't work in the apartment because they were never replaced with new models. Fitness center was remodeled and is great however; the pool areas only got a quick paint job. Hot tub doesn't work and it never got fixed. Fruit flies and centipedes like to come to visit frequently. Leasing staff can be very rude at times when you need help with something. To rent the clubhouse for a party is ridiculously expensive ($200). Laundry machines are small and so-so. Many times the machines were not working and ate our money. Plus side is location is near everything in Eden Prairie so it's easy to go anywhere you'd like. Rush hour commute isn't bad.
As my first Minnesota apartment this is very very nice and have had minimal problems, except for the neighbors. The management is great and helpful and this apartment is located near a nature trail filled with wildlife in the middle of the city, which leads straight to a lake, bus station, and to walmart.
We moved into our apartment in October 2014. We have been here for almost 10 months. We have access to 2 outdoor pools and one indoor pool and a fitness center. We moved in shortly after the complex began renovations so we have had some set backs due to upgrades. We couldn't use the indoor pool in the winter or the fitness center due to renovations so that wasn't ideal. They did offer us a membership at a local fitness center but it wasn't very close. They are great at handling service requests. The laundry facilities on each floor is ok, but not too notch. You have to use a laundry card which is refilled at the main office building. Patio space is small. Bathrooms are decent, though not too roomy. The closet space is adequate. Unfortunately the kitchen cabinet space is a little too small and the counter space is even smaller. Overall it's a decent apartment complex, but we will be moving out shortly after our lease is up. Unfortunately we will have to do a month to month lease as we didn't realize we signed a 14 month lease and it ends December 20th. Rent cost is reasonable as are utilities.
The Good: Newly remodeled, so in very good condition. Big, spacious apartment. Decent price. Nice area to live. Close to highway, but not close enough to hear it. Right off of bus route. Elevator. The Bad: Heat through turn dial radiators, hard to control. Laundry room, machines don't always work and only place to put money on the card is in the leasing office. Some appliances are a little outdated, not up to quality of "Luxury Apartments" that they label themselves as. Conclusion: It is a nice place to live, a good community, good location. The "Luxury Apartment" label is a little inaccurate, but the price doesn't reflect it either, so you still get what you pay for for the most part.
Reserve Eden Prairie Photos
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Basketball Court
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1 Bedroom
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Reserve Eden Prairie has one to three bedrooms with rent ranges from $1,346/mo. to $4,723/mo.
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13905 Chestnut Dr
Eden Prairie, MN 55344