One Chicago

Awesome staff is friendly and seem to love to assist the residents of One Chicago. Excellent amenities in Life Fitness, WholeFoods, Philz Cafe, 3 great restaurants within the building. Great location in the heart of downtown Chicago!

Great place to live- maintenance is so fast it’s awesome

Outstanding experience moving into One Chicago. Excellent interface with everyone thus far. From leasing agent to maintenance, from front desk to valet, everyone has been extremely warm and welcoming.

The move in seemed seamless. Every staff member was kind gracious and helpful. Greatly appreciated on a stressful day of moving. The communication with staff regarding movers and use of freight elevator was also very assuring

The rent is too high for clunky appliances that are 10 years old

Been with one Chicago since opening and continues to be the best building in Chicago best staff amenities and all keep doing your thing!!!!!

Everything excellent so far. Just moved in and I am super happy with the building, staff, amenities, responsiveness and location. Safety is also well taken care of here, and I truly appreciate that.

Overall, the building has a great location and a lot of potential. It’s centrally located and convenient, with amenities like a gym and pool that are definitely a plus. The package service is decent, though be aware that same-day Amazon deliveries are often delayed—building staff typically need a day to process and notify you. That said, the building shows signs of neglect. The elevators are frequently vandalized, with messages or graffiti appearing on the screens. Additionally, it’s not uncommon to see homeless individuals gathered outside the main entrance, which may make some residents uncomfortable. In short, while the location and amenities are appealing, the upkeep and security could use significant improvement.

Ceniyah from the management team was incredible and a great, resourceful point of contact during the move-in process! Great valet parking, freight elevator and move-in process, and obviously, phenomenal amenities.

We really love our new apartment. We just recently moved in and we had a very pleasant experience. Although moving is stressful, we found it to be less so as a result of the kind personnel who helped along the way. All of the concierge staff, maintenance staff, valet staff, and other residents have been very kind and welcoming. In addition, it also helps that our apartment is beautiful and the amenities are top notch. My husband and I are pleased with our time in the One Chicago community thus far.

Very seamless moving in process, excellent apartment, everybody is very helpful. All new equipments in the kitchen and for washing/drying, maintenance requests are solved within 24 hours which is a very good thing to have.

We enjoy living in downtown Chicago. One Chicago is a great location to restaurants, bars and shopping. The amenities in One Chicago is the main reason why we chose to live there.

Moving in has been a very enjoyable experience. The One staff has been very accommodating by delivering our many packages directly to our apartment and being flexible with our freight elevator reservation.

One Chicago has been so great—it has everything you could want right at your fingertips. It's very well-managed and truly an oasis in the middle of the city. It's kept clean, the staff are great and the amenities are like nothing I've experienced before.

One Superior place has been an amazing home so far! I've lived here for about 6 months and have 0 complaints. It's quiet, everything works great, maintenance is quick to complete requests, and the elevators are efficient. I definitely see myself living here for a while!

One Chicago has the best customer service there is, and 23 West is an incredible place to stay. I will be renewing my lease here as long as I'm in Chicago!

I’m enjoying living at One Chicago. The staff is great, amenities are top notch, noise isn’t an issue, and the community is friendly. Really a wonderful place to live in Chicago

It's been wonderful living here so far. Everyone is so nice and the amenities are beyond awesome. I feel like I am living at a five star resort!

Will never get tired of living here! Amenities are unmatched and location is 10/10. Team and staff are all great and make you feel right at home

Just moved in a love it so far. Moving was seamless and all staff are incredibly kind. My toilet was not working properly on the day I moved in and they were in to fix it within the hour.

One Superior Place is a great place to live. The staff is excellent and very friendly. Definitely enjoying my experience living here.

Great. Some good things, some not good things. Management doesn’t care about noise complaints, so if your neighbor plays loud music every night, you’ll be up the whole night and lose tons of sleep.

There are countless positive attributes to One Chicago. The warmth that you’re greeted by everyone favorites Nana & Chris. To the professionalism of the concierge the moment you enter. The cleanliness and attention to detail. I could pretend that somehow this is the result of just a great management company. But the standards and expectations that are in upheld virtually invisibly by Anthony and Nick the MVP of this phenomenal building are what make it impossible to compete with. I can’t imagine something could ever be constructed in Chicago that could compete with this amazing building. Sure someday somebody will try to imitate, but will never duplicate what the JDL masterpiece has become. James B.

Great experience here! Amenities are great. Only hiccup is the appliances. The dryer doesn’t dry the clothes that well and needs to run it a second time. And the dishwasher doesn’t dry the dishes after it’s rinse

Great apartment, very central. High end amenities with a life time and a whole foods right in the building. Spacious amenities areas, for grilling with friends.

The package room hours are insufficient. I do not know any other buildings with similar price points that do not have such limited package receiving hours not to mention the inability to get their packages on Sunday. The hours change & are only posted on the door of the package room- never sent by email or building notices - which we receive for everything else. Why not? 9-6 or 9-7pm is when most people are out of the building and at work. Not open early enough to go before work (6am would make sense) and have to rush home from work to get there in time. After work commitment? Might have to wait then until Saturday to get it. Call ahead of time & ask them to bring it to front desk? I have multiple times where I was still unable to get my package. Imagine if everyone asked for that… what a hassle for the employees. It’s not the employees fault. It’s the building management not willing to spend a couple more thousand dollars a month to hire more workers to be open for longer hours. We have a hotel being ran out of our building, the free coffee went away during Covid, you up the cost of my apartment every year when no improvements have been made to it or the building that benefit me. Please allow us to get our packages when they arrive and it not be such a fight. This is not a crazy amenity we are asking for.

I am a recent move-in, and have lived in many apartments here in Chicago. I can confidently say that I have never had a more positive experience moving into a new place than I have here at OSP! From the joy of working with Carol in the leasing office, to the ease of move-in day, to the help the management office and maintenance provided right away, and to all the smiling faces of the staff I see on a daily basis in between, it has been the greatest experience. I would recommend OSP to anyone!

I am loving living here so far, the building is great, the staff is great, love the amenities so far, there's so much to explore! And I have only been for a few days!

I’ve had a generally positive experience living here. The location is convenient, and I appreciate the range of amenities available, from the well-maintained common areas to the on-site facilities like the gym and parking. The management team has been responsive and helpful when any issues arose, and maintenance requests were typically handled in a timely manner. Overall, I would recommend this place to others, especially for the convenience, friendly staff, and comfortable living environment. It’s been a good experience, and I’ve enjoyed my time here.

What a great living experience at One Chicago. Outside of having downtown Chicago all around you, we have the in-house amenities of gym, groceries, cafe, dry cleaning services and on-site parking. Never need to leave the building, especially when the weather is bad.

We talk our friends all the time about what a great experience we have had at one Chicago. In my opinion, it’s the best building in the city. amenities are amazing, staff is exceptional, and the entire building is a great place to live.

The building is great with all amenities you could think of. However, we had a terrible experience with lease management who was not willing to corroborate. For Non- US citizens, without a credit score, is it ridiculously difficult to van accepted. We felt that not everyone of management was aware of the policies.

One Superior Place has the best location in Chicago right in the heart of River North. Great amenities and incredibly helpful staff.

I like it here. It's an amazing place in the heart of the city. I think if one is bored here, he is bored with life. I don't regret moving here :-)

The amenities are unmatched, staff are incredible and location is awesome! The view in all units is awesome and the service provided from all employees is awesome from maintenance to package delivery- we’ve been super happy!

the building responded quickly and the work was done right away with a minimum of disruption

Great maintenance service. mail delivery service. Great location right above lifetime and wholefood. Walk distance to lot of attraction in Chicago.

Apartment is great. Amenities are amazing. Staff are incredible. A all around. Conveniently located near all restaurants, shopping, bars, etc.

Great place, great amenities and friendly staff. The building is constantly kept clean, and the location couldn’t be more central. Apartments with floor to ceiling windows.

So far, One Chicago made my move in experience seamless and so easy. The staff are super friendly and helpful! The amenities are also outstanding and super clean.

Really enjoy the building facilities and amenities. Having Whole Foods, Life Fitness, Gemini Grill and Philz Cafe inside the building is very convenient, especially as the weather is starting to get cold. The staff is very helpful and professional

Great building and staff. Everything you want or need all in one place. Great amenities and very convenient. Safe building and neighborhood.

I am moving back here after finding a new lease and I am extremely excited to be back at one Chicago. The building is beautiful and the amenities are amazing!

Love it! Great staff, incredible amenities, beautiful unit! Perfect location we couldn’t be more thrilled! Whole foods and Lifetime in the building - beyond convenient!

Amazing building, Amenities, and staff. Definitely recommend one Chicago for everything you need prime location right in the heart of the city.