MAA Mandarin Lakes
11001 Old Staugustine Rd,
Jacksonville,
FL
32257
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Monthly Rent
$923 - $2,053
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
500 - 1,150 sq ft
Pricing & Floor Plans
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Unit 01113price $968square feet 500availibility Jun 30
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Unit 01123price $923square feet 500availibility Jul 12
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Unit 161601price $1,018square feet 500availibility Jul 30
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Unit 202017price $1,318square feet 625availibility Now
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Unit 202001price $1,388square feet 625availibility Jun 10
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Unit 212120price $1,328square feet 625availibility Jul 12
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Unit 171714price $1,208square feet 575availibility Jun 22
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Unit 03309price $1,073square feet 575availibility Aug 9
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Unit 03305price $1,098square feet 575availibility Aug 12
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Unit 141404price $1,163square feet 685availibility Aug 9
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Unit 09916price $1,093square feet 685availibility Aug 25
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Unit 04405price $1,413square feet 1,150availibility Now
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Unit 04418price $1,413square feet 1,150availibility Jun 5
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Unit 04410price $1,428square feet 1,150availibility Now
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Unit 06624price $1,363square feet 1,050availibility Jun 11
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Unit 05506price $1,368square feet 1,050availibility Jun 16
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Unit 121204price $1,378square feet 1,050availibility Aug 4
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Unit 222210price $1,538square feet 1,100availibility Jul 27
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Unit 01113price $968square feet 500availibility Jun 30
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Unit 01123price $923square feet 500availibility Jul 12
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Unit 161601price $1,018square feet 500availibility Jul 30
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Unit 202017price $1,318square feet 625availibility Now
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Unit 202001price $1,388square feet 625availibility Jun 10
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Unit 212120price $1,328square feet 625availibility Jul 12
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Unit 171714price $1,208square feet 575availibility Jun 22
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Unit 03309price $1,073square feet 575availibility Aug 9
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Unit 03305price $1,098square feet 575availibility Aug 12
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Unit 141404price $1,163square feet 685availibility Aug 9
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Unit 09916price $1,093square feet 685availibility Aug 25
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Unit 04405price $1,413square feet 1,150availibility Now
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Unit 04418price $1,413square feet 1,150availibility Jun 5
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Unit 04410price $1,428square feet 1,150availibility Now
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Unit 06624price $1,363square feet 1,050availibility Jun 11
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Unit 05506price $1,368square feet 1,050availibility Jun 16
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Unit 121204price $1,378square feet 1,050availibility Aug 4
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Unit 222210price $1,538square feet 1,100availibility Jul 27
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$60
- Dogs Allowed
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Fees not specified
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Pet Limit2
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Restrictions:Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
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Comments:Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
- Cats Allowed
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Fees not specified
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Pet Limit2
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Comments:Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
- Parking
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Surface Lot--
Details
Lease Options
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7, 8, 9, 10, 11, 12, 13, 14
Property Information
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Built in 1987
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524 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About MAA Mandarin Lakes
TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Your next home awaits at MAA Mandarin Lakes in Jacksonville, FL. The natural environment and distinctive studio, one-bedroom, two-bedroom and three-bedroom floor plans make this community a premier rental apartment community. Vaulted ceilings, wood-burning fireplaces, and private balconies and patios create comfort and charm you'll love. Residents enjoy incredible amenities, including three gorgeous swimming pools, lighted tennis courts, a hiking trail, fishing pier, lake, and more. MAA Mandarin Lakes is in Jacksonville's Mandarin district, only two blocks from I-295. It's an easy drive to the center of Jacksonville, as well as to Florida's acclaimed Atlantic Beach.
MAA Mandarin Lakes is an apartment community located in Duval County and the 32257 ZIP Code. This area is served by the Duval County Public Schools attendance zone.
Unique Features
- Outdoor Grill Area
- No Breed Restrictions
- On Site Property Manager
- Community Wifi
- Garden Tub
- Kitchen & Bath Upgrades
- On Site Maintenance
- On-Site Management
- Boat Docks
- Free Weights
- Lakefront
- Washer And Dryer
- On Site Laundry
- Wifi Hotspot
Contact
Self-Guided Tours Available
This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.
Video Tours
Many properties are now offering LIVE tours via FaceTime and other streaming apps.
Community Amenities
Pool
Fitness Center
Laundry Facilities
Clubhouse
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Walk-Up
- Fitness Center
- Pool
- Tennis Court
- Walking/Biking Trails
- Courtyard
- Grill
- Waterfront
- Dock
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Yard
Wi-Fi
Disposal
Fireplace
Highlights
- High Speed Internet Access
- Wi-Fi
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Fireplace
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Kitchen
- Range
Model Details
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Yard
- Dock
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Walk-Up
- Courtyard
- Grill
- Waterfront
- Dock
- Dog Park
- Fitness Center
- Pool
- Tennis Court
- Walking/Biking Trails
- Outdoor Grill Area
- No Breed Restrictions
- On Site Property Manager
- Community Wifi
- Garden Tub
- Kitchen & Bath Upgrades
- On Site Maintenance
- On-Site Management
- Boat Docks
- Free Weights
- Lakefront
- Washer And Dryer
- On Site Laundry
- Wifi Hotspot
- High Speed Internet Access
- Wi-Fi
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Fireplace
- Dishwasher
- Disposal
- Kitchen
- Range
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Yard
- Dock
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Mandarin Station offers residents the best of big-city living in a suburban environment. Towering trees, lush greenery, and spacious lawns are commonplace in this neighborhood. Downtown Jacksonville sits about 11 miles north of Mandarin Station, offering locals quick commutes into the city for work or entertainment. The neighborhood boasts great public schools and is home to Losco Regional Park, a city green space with modern play structures, a splash pad, and walking trails. Residents have easy access to Interstate 295 and the amenities that reside nearby, such as big-box stores, popular retailers, supermarkets, and more.
Learn more about living in Mandarin Station/Losco| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 17 min | 7.4 mi | |
| Drive: | 20 min | 14.2 mi | |
| Drive: | 28 min | 14.6 mi | |
| Drive: | 28 min | 16.4 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Jacksonville include Kings Ave Station, located 11.5 miles from MAA Mandarin Lakes. MAA Mandarin Lakes is near Jacksonville International, located 34.6 miles or 47 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 23 min | 11.5 mi | |
|
|
Drive: | 24 min | 11.7 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 35 min | 24.9 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Jacksonville International
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Drive: | 47 min | 34.6 mi |
Time and distance from MAA Mandarin Lakes.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Walk: | 13 min | 0.7 mi | |
| Walk: | 13 min | 0.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Camp Tomahawk
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Drive: | 12 min | 5.1 mi |
|
Walter Jones Historical Park
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Drive: | 10 min | 5.1 mi |
|
Julington Durbin Preserve
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Drive: | 13 min | 6.0 mi |
|
Mandarin Park
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Drive: | 14 min | 6.8 mi |
|
Lovelace Park
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Drive: | 19 min | 8.9 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 17 min | 10.6 mi | |
| Drive: | 20 min | 11.2 mi | |
| Drive: | 19 min | 11.5 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 19 min | 11.1 mi | |
| Drive: | 32 min | 21.6 mi |
Property Ratings at MAA Mandarin Lakes
Extremely expensive apartment for lowest quality apartments. Molds, constant roaches, overflowing trash area, dirty and unclean surroundings, constant car break-in, house flooding when it rains. It just about the outrageous money demands from when you enter to after you left. I stay here for almost 3yrs and I had the worst accommodation experience. Save your money for elsewhere
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
I have lived here 5 years and I can say every review that I have read is 100% accurate. MAA is very strict on their late rent policy which can get pretty hefty, really fast and they are not willing to work with you. To them, this is not a community, it's a money bank. Very plain put, these apartments are falling apart. I have had water come down from my ceiling twice now. My light in the hallway fell and it proceeded to stay like that all night with live wires after making an emergency maintenance request. They will tell you to replace your blinds if they are even slightly broken or they charge you $30 per set. Paint has chipped off the walls. When I moved in, the bottom of the cabinet under the kitchen sink was sunken in and has never been replaced. These apartments are very far from "luxury" especially for the price and multiple car break-ins throughout the years. Maintenance is honestly a hit or miss. Sometimes they fix it but most of the time, it is just patchwork. Garbage is a consistent issue. It piles up and it's disgusting. I am finally moving after all these years and I cannot wait.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi, we are disappointed to hear that you did not have a more positive experience with us at MAA Mandarin Lakes. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
Mold, roaches, unsanitary condition trash compactor located at the entrance of the complex. 2 month turn around on maintenance request, phantom maintenance request in order for management to gain access. Zero notification to inform tenants entry was made. Be prepared for management to go through personal items unrelated to physical structure of apartment. And zero upgrades with high rent prices and fees. When they mention upgrades, they are talking about 1/8 of the complex grounds.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
We just moved in though they had us sign a lease to move in the 26th and the location wasn't available until the 28th. When we showed up to move in on the 26th the roided up guy that came to the door seemed more interesting in instigating a fight than assisting in figuring out what was wrong. Our washer and dryer weren't here on movein and we still had to remove doors so they'll fit and be usable. They claim there's a fee for pet waste that I need to know how it applies since I've had many neighbors dogs outside leaving piles in the walkway without their humans cleaning up after them. We have had to stay on top of them about documentation wording, and there has been a bug issue though that's supposed to have been part of why we couldn't move in on the original date.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
I have lived on an MAA property for 3 and a half years now and all I can say is beware. MAA is touting their properties as luxury apartments and that couldn’t be further from the truth. There are 3 properties owned by then around me and the two I don’t live in look similar so I can only assume that the insides of the apartments are similar as well. I can say they do one thing right, just as any other managements company would do, collect their money from their tenants. Don’t be a day late on your rent payment because there’s an additional $100 late fee disguised as something else. They also send a maintenance person to come look at the requests you submit. But that’s pretty much it. They look at it and say someone else will come fix it. There’s no notice as to when this other party is supposed to come and fix the issue, they just show up and hopefully you’re home when they do. Just remember they expect you’re rent to be paid on time but when it comes to maintenance issues it’s whenever is convenient for them. I had water leaking from my ceiling and it took about 2 weeks for a contractor to come out and “fix” it. The contractor showed up with no noticeable markings about who he was or what company he worked for. He got on the roof and patched what he thought was the problem. However that resulted in worse leaking down my wall that I didn’t realize because it was happening behind the drywall. It wasn’t until a much worse rain storm that the water started seeping out and onto my shelf that held family photos. Additionally, the opposite end of the building I live in caught on fire in January 2022. It is now November 2022 and they are just now starting to repair all the damages. Now I understand it takes time to coordinate contractors and everything but this just seems like a long time to just start a project. And the day they stated they started leaving roofing nails and trash all over the the place. They even left enough for me and my kids to collect over the weekend. Then when I went to talk to the management about it I asked the name of the contractors and they became very apprehensive about it. Telling me it would be taken care of when all I asked was the name of the contractors because they continually show up with out any markings about who they are.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
I paid this complex over $40,000, over a four-year period, on time or before the due date. I was never late. We were forced to move out early due to a fire in our building on January 18th 2022. They promised to refund the portion of the January rent that I did not use. They told me it would take about 2 weeks. Well it is now February 22nd 2022, and no refund yet. They are very good at taking your money, but very very very slow in refunding your money. I wonder if I can charge them $100 late fee. Not to mention, they are way overpriced for what they offer, in my opinion.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi. We are disappointed to learn of your experience here at St Augustine at the Lake, but will take this opportunity to improve. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
Such great office members, truly caring for their customers!
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
The units are poorly built; you can hear all of your neighbors and constant noise no matter the time of day. Property management doesn’t care at all and treats you like you’re whining whenever you have a complaint. Do not move here.
Property Manager at MAA Mandarin Lakes, Responded To This Review
We are disappointed to hear that you did not have a more positive experience with us at St Augustine at the Lake. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
Terrible service from the front office, maintenance comes in your house unscheduled and leaves a terrible mess. The apartment above us had a leak which caused damage to the wood in our wall/ceiling and mold and they just very poorly painted over it. Cars broken into, people fighting in the parking lot. STAY AWAY
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hello, we are disappointed to learn of your experience here at St Augustine at the Lake, but will take this opportunity to improve. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
My first Rental in Florida, and I can say there were so many issues with the Apartment, & over charged for the SQ FT. the Maintenance men are So nice and polite. I received my final Bill and like i expected, they created fees & over charged. I would not recommend this Management Company, there are many others properties that are Fair & worth The valué in the Mandarín Área On my move in there were 7 Hives of Wasps On my Patio. The water from the Faucet was Brown, the Toilet Ran constantly, the appliances were dated, toilet was raggedy and old, the bathroom sink was stopped up. No closet space. Turn over rate extremely high.
Property Manager at MAA Mandarin Lakes, Responded To This Review
We are disappointed to learn of your experience here at St Augustine at the Lake. Thank you for sharing your feedback.
We have lived her about three years and are very happy with the staff and property. When we have needed maintenance it was done promptly and courteous. The office staff are professional and go out of their way to be helpful. The building we live in is quiet and neighbors are friendly. Th er grounds are well kept and lovely.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Hi there, thank you so much for your positive comments about St Augustine at the Lake!
We were duped into signing a lease and putting down our pro-rated rent before we were even able to see the apartment. When we finally were pressured into signing the lease for our mystery apartment, we almost cried. Bugs in the bathroom, spray painted sinks, kitchen from the 70s, etc. We went back to turn over the keys and told them we needed something else because there was no way we’re moving into this apartment, the only solution was to move us into yet another unseen mystery apartment that cost more than what we’ve ever paid for any apartment. My husband and I decided we would take our money order elsewhere because we were not about to move into another apartment there. My husband went to pick up our money order only to be told that it was already cashed and there was nothing they could do. Now we’re stuck with an apartment that we haven’t seen and no other option since they weren’t about to return our money order to us. We’re already over this place and we haven’t even moved in. If I could give negative stars, I would ??
Property Manager at MAA Mandarin Lakes, Responded To This Review
Please accept our sincere apologies for any lapses in communication that occurred during your leasing process. We aim to make all of our residents aware of both their apartment's condition and the range of amenities and features available prior to their move-in, but your feedback suggests that we may benefit from some improvements in terms of upkeep. Rest assured that we remain committed to addressing your concerns in a timely and satisfactory manner. At your convenience, please call our resident care line at 866-620-1130 so we can gather further insight into your situation and pass your case along to the appropriate staff for follow-up. Thank you.
just moved out a month ago. My husband and me spent one day at cleaning apartment. They still charged almost two hundred dollars for cleaning fee. Because it is part of agreements, they can charge the fee without receipt. They don’t even check the apartment,they just want the money. Also,the water fee is very expensive,we moved out half month early,still need to pay $80. Everything is about contract. I learned lesson from MAA very well. Thank you!I asked Samantha for the move out inspection report by E-mail,she never answered me.
Property Manager at MAA Mandarin Lakes, Responded To This Review
We're really sorry that you were unsatisfied with the move-out charges we assessed for your apartment. We aim to be as fair and transparent as possible when it comes to fees because we know how burdensome unexpected costs can be, but your feedback suggests that we may benefit from another look at our current policies. Thank you for taking the time to let us know about your experiences, as we'll use this information to enhance the satisfaction of all of our residents. If you still haven't received a response to your inquiry, feel free to call our resident care line at 866-620-1130.
DO NOT MOVE HERE. It was one issue after another. They are so kind before you sign, then you're treated like a nuisance. Everything breaks, no one will fix it. They will try and charge you for ANY and EVERYTHING. That is NOT an exaggeration. Go somewhere else. Anywhere else.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Thank you for letting us know how you feel. Our team is committed to maintaining a superior living environment for residents, so we're eager to learn more about your concerns and address them in a timely manner. When you have a few moments to chat, would you please call our resident care line at 866-620-1130 so we can learn more and forward your concerns to someone who can help? We look forward to working with you toward effective solutions.
Very poor management. Not a safe environment for kids
Property Manager at MAA Mandarin Lakes, Responded To This Review
Thank you for sharing your feedback on our community. Although we're disappointed by your negative assessments of our management and atmosphere, we remain committed to addressing your concerns in a timely and satisfactory manner. When you have some time, please call our resident care line at 866-620-1130 so we can gather further insight into these issues and alert the appropriate staff for follow-up and resolution.
St augustine at the lakes is unsafe and very irresponsible. They say they do an extensive background check on everyone but that is completely untrue. Because how can some who has broken into buildings, stole stuff, given false ID and deals drugs able to qualify and when brought to their attention they did nothing...went trust them at all
Property Manager at MAA Mandarin Lakes, Responded To This Review
Thank you for your feedback. The well-being of our residents is our top priority, so what you've described is very alarming and quite unlike us. Please accept our sincerest apologies for any stress you have experienced, and please be assured that we are investigating your feedback. We invite you to please call us at 866-620-1130 if there are any other thoughts you would like to share. Thank you for your review.
Constant issues with appliances, pest control is a joke, and way too expensive for what you get. Do not make the same mistake that I did.
Was once good with the drive in and the lake but now worse than awful. Management has built a fence blocking half the lake and has blocked off the wood to block off another part of it. Management also saw fit to close the pools for 4 days at the start of July while the pool nearest the entrance had a thick green slime for 2 weeks. And that is the problem. Management is content to raise the rent and sit on their fannies. You need to complain several times before they do anything, A don't care attitude runs this place. The complex is slow, tired and old lacking in energy just like management. But maybe it is not the fault of management? People who look 65 can't really be energetic, can they?
Property Manager at MAA Mandarin Lakes, Responded To This Review
We are so sorry to hear that we have not lived up to your expectations. At St. Augustine at the Lake, we pride ourselves on providing top-quality facilities and services for our residents. We are grateful to have loyal residents who share when these standards are not being met. Our staff will review your feedback and determine appropriate measures to fix the issue. If you want to discuss this matter further, please call us at 866-620-1130 or visit the leasing office. Thank you!
There's so much more I can write about this apartment but can only put amount of words on this page review. Since I took occupancy of this apartment, I have dealt with cockroach infestation. Daily I have seen active cockroaches in my apartment. Management has assured me that the pest control service has been completed; however, this problem continues to exist. On August 2nd, maintenance staff gained access to my apartment while I was as work to repair the living room wall inset cabinets. During the time they were in my apartment, they used my guest bathroom leaving dirt everywhere. They also did not put things back where they belonged in my kitchen sink area after they finished their repair. Please note: NO MAINTENANCE STAFF should be using an apartment tenants personal belongings in any way, shape or form. They do not have permission to do this at any time. On August 26th I was cooking dinner in my kitchen and experienced what could have been a serious accident. The tenant above me was running around erratically resulting in the light fixture on my kitchen ceiling breaking lose and crashing to the floor, narrowly missing me. When I informed the complex manager and the leasing consultant of this incident, I received little response. I was informed that a new fixture would be ordered and to date the kitchen still has no fixture. On the same date (August 26th) water was coming out from under the cabinets in the second bathroom. I informed the maintenance staff of this problem and they removed the water. On August 27th the water returned and when the maintenance staff came to fix the problem, he was extremely rude and disrespectful to me, insinuating ‘that I was deaf and could not hear him’ and also before leaving he abruptly stated ‘lock the door.’ His behavior was inexcusable. The laundry room at this apartment complex is an utter disgrace. It is dirty and is rarely cleaned. The garbage is piled high. The laundry mat has a rotten odor. Every time I get my clothes out of the dryer, I find garments in my laundry that do not belong to me. Are people just randomly putting their clothes in other dryers to dry their clothes and save money? This is despicable and disgusting, as is the constant condition of this laundry room.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Thank you for sharing your experience with our maintenance staff. Your satisfaction is important to us, and we pride ourselves on hiring experienced maintenance crew members that strive to provide top notch service for our residents. Anytime our service falls short, we want to know, so that we can address the issue. We would love to speak with you further about your experience. Please feel free to contact us by phone at 866-620-1130 or in person at the leasing office.
Absolutely the worst renting experience I've ever had. I had to delay my move in several times, because an animal crawled in the wall and died. They knew the unit under me (decorated model) smelled foul, but just stopped showing it. They finally figured it out, when I threatened to terminate. My first night there, I slept on my air mattress, and was awakened by fleas biting all over my body. They were even in my hair. I wish I would have just left then, but I didn't have the funds to pay movers again, and just wanted it to work. I spent the whole summer begging them to fix my ac unit. My apartment frequently had temperatures over 86 degrees. My light bill was very high because of it. They refuse to give me an adjustment on my rent. I moved in 2 weeks late, because of their poor management, and suffered much of the summer. They changed my air handler in September. Summer was practically over. I paid my lease to the end, even though I bought a house 4 mos before the end of my lease. These clowns still sent me to collections, because they wanted me to pay for the carpet I made them replace when I first moved in. I left the unit much in better condition than I found it. They are the worst. I want my money back. I want everyone to know how much they suck.
This apartment is absolutely terrible...smells like smoke, drawers are falling out, open pipes under the sink( with a trouble call they gladly came in and just put caulk over it hiding the mold growing everywhere). I would not recommend this apartment complex to anyone. It is far below par and My son, myself and my wife are now sick due to the conditions in the apartment. DO NOT MOVE IN HERE. Also the "military discount" was applied I was was told it was gonna be one price signed a paper lease, and they went ahead and sent an electronic copy that I signed, not paying attention they raised the price to another $50 a month. I REPEAT DO NOT MOVE HERE. They need to get a building inspector to come through.
Property Manager at MAA Mandarin Lakes, Responded To This Review
Thank you for being a loyal resident and for providing us with information regarding this issue. Feedback such as this is extremely helpful for us, as it allows us to address certain issues and continually improve the services we provide to our residents. We apologize for failing to live up to our promise to provide a high-quality service. We would love to talk with you further about your maintenance concern in person at the leasing office or by telephone.
Renter beware...Do not rent from MAA, it was the worst experience I have ever had. I have lived there a few times in the past, but this new property company is awful. The office staff are manipulative, disrespectful, and underhanded. They do not follow there own contract, I had to get an attorney involved about the last month due, I tried explaining to them that I was being $300 over charged, and they kept insisting that I was wrong, but low and behold, wouldn't you know it, there attorney or so called attorney said That I was correct. He caught the mistake, but the office staff never apologized. Also in the interim of living there, they had my car illegally moved to another parking spot and breaking the rear brakes, then tried to pass the buck to the tow company, was never reimbursed on that. They never took care of nu sense neighbors even though going through proper protocol. The actual apartment was clean and comfortable, but way overpriced. Being a person working with customers for over 25 years, should know how to treat a customer, it's obvious the office staff does not.
I love living here! The management is so helpful. The property is kept very clean. Everyday there are employees walking around cleaning up. I highly recommend!!
By far the worst apartment complex I have ever been in, in my entire life. The staff is rude and disrespectful. They don't care if you have issues or problems with your apartment. Ant problems since day one and the apartment looks great on the outside but on the inside everything is falling apart. Management is the worst and when you point out a problem they become offensive and yell at you. Three cars were stolen and many broken into with the management shrugging their shoulders as if they have no idea how to stop this problem. Maybe get security?! Called corporate and nothing was fixed. I am moving out ASAP! Do not even waste your time.
It's a quaint complex. I like how the entrance is long and winding. It keeps the complex quiet and away from the traffic of a busy street. The neighborhood is safe. Laundry can be a hassle.
The apartments are very nice, clean , and have excellent upgrades. The staff are great as well. If repairs are needed, they are handled promptly! I have established a wonderful relationship with the staff and feel confident and comfortable with calling this place home!!
The place is awesome. The neighborhood is great, quiet , and kept really clean. The rent is reasonable and the apartments are luxurious. I would definitely stay here with or without free rent and have recommended several friends and family members here.
Once an apartment now a home in just a short two weeks the leasing staff has worked they're magic and now my fiancee and I are in love with each other as as well as our home and not just any home it is a place of tranquility from the entrance of the complex to the entrance of our door. We feel as if we are on vacation while driving to our building the grounds are not only well maintained and beautifully landscaped but they are inviting and though not all units offers the lake view you are just a short walk away from the beauty and breath taking umbre of the fountain settled in the heart of it. The units themselves are unbelievably gorgeous and comforting. Our home not only offers us a great vibe but for those like myself who is considered to be a Martha Stewart prodice it offers a blank canvas constructed of beautiful clean walls high ceilings in both ground and second floor units and vaulted ceilings on the third floor, ample space for furniture, and a layout that will suite and fit any style. I can go on and on in describing what is like living here but as I know for myself it still does it no justice as it would seeing it for yourself. I personally can recommend St Augustine at the lake apartments to anyone.
MAA Mandarin Lakes Photos
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MAA Mandarin Lakes
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Unit 1012 (Two Bedroom Model Unit)
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1 Bedroom
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2 Bedrooms
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MAA Mandarin Lakes has studios to two bedrooms with rent ranges from $923/mo. to $2,053/mo.
You can take a virtual tour of MAA Mandarin Lakes on Apartments.com.
MAA Mandarin Lakes is in Mandarin Station/Losco in the city of Jacksonville. Here you’ll find three shopping centers within 0.7 mile of the property. Five parks are within 8.9 miles, including Walter Jones Historical Park, Camp Tomahawk, and Mandarin Park.
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Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
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A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
11001 Old Staugustine Rd
Jacksonville, FL 32257