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Virginia Henrico County Richmond Hickory Creek

Hickory Creek

2344 Hickory Creek Dr, Richmond, VA 23294

3.6 (34 reviews)

Property Rating

3.6
Good
Out of 5

3.6 Blended Score

See all 34 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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804-578-7411
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  • Monthly Rent

    $1,372 - $1,721

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    830 - 1,030 sq ft

Hickory Creek
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Move-in Special

Apply today for 1 month FREE* on all floorplans! Contact Office For Details

Pricing & Floor Plans

filter results by bedrooms
The Willow $1,372 – $1,392
1 Bed 1 Bath 830 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 62CT4A
    price $1,372
    square feet 830
    availibility Jul 8
  • Unit 09PL1B
    price $1,392
    square feet 830
    availibility Jul 16
  • Unit 59CT2C
    price $1,372
    square feet 830
    availibility Aug 2
The Oak $1,499
2 Beds 1 Bath 945 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 54CT3A
    price $1,499
    square feet 945
    availibility Now
  • Unit 54CT5A
    price $1,499
    square feet 945
    availibility Now
  • Unit 60CT6B
    price $1,499
    square feet 945
    availibility Now
  • Unit 06CR5A
    price $1,499
    square feet 945
    availibility Now
  • Unit 06CR4B
    price $1,499
    square feet 945
    availibility Now

The Dogwood $1,721
2 Beds 2 Baths 1,030 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02CR3B
    price $1,721
    square feet 1,030
    availibility Now
  • Unit 53CT1A
    price $1,721
    square feet 1,030
    availibility Now
  • Unit 10CR2B
    price $1,721
    square feet 1,030
    availibility Jul 8
  • Unit 00CR2A
    price $1,721
    square feet 1,030
    availibility Jul 10

The Willow $1,372 – $1,392
1 Bed 1 Bath 830 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 62CT4A
    price $1,372
    square feet 830
    availibility Jul 8
  • Unit 09PL1B
    price $1,392
    square feet 830
    availibility Jul 16
  • Unit 59CT2C
    price $1,372
    square feet 830
    availibility Aug 2
The Oak $1,499
2 Beds 1 Bath 945 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 54CT3A
    price $1,499
    square feet 945
    availibility Now
  • Unit 54CT5A
    price $1,499
    square feet 945
    availibility Now
  • Unit 60CT6B
    price $1,499
    square feet 945
    availibility Now
  • Unit 06CR5A
    price $1,499
    square feet 945
    availibility Now
  • Unit 06CR4B
    price $1,499
    square feet 945
    availibility Now

The Dogwood $1,721
2 Beds 2 Baths 1,030 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02CR3B
    price $1,721
    square feet 1,030
    availibility Now
  • Unit 53CT1A
    price $1,721
    square feet 1,030
    availibility Now
  • Unit 10CR2B
    price $1,721
    square feet 1,030
    availibility Jul 8
  • Unit 00CR2A
    price $1,721
    square feet 1,030
    availibility Jul 10

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $300
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $300
  • Restrictions:
    There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $30 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
  • Cats Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $300
  • Restrictions:
    There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $30 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
  • Parking
  • Surface Lot
    --
  •  
  • Covered
    $25/mo
    Assigned Parking

Details

Lease Options

  • Available months 1, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15,
  • Short term lease

Property Information

  • Built in 1984
  • 294 units/3 stories

Matterport 3D Tours

Clubhouse
1/4

About Hickory Creek

Live lavishly at the Hickory Creek Apartments in Henrico, VA. Where upscale design meets copious convenience, that’s where you’ll find our gorgeous one- and two-bedroom apartments complete with granite countertops, washers and dryers, and walk-in closets. As an exclusive community perk, you’ll also enjoy access to our swimming pool, indoor and outdoor fitness centers, and scenic nature trails. Discover a place to live and a lifestyle to love.

Hickory Creek is an apartment community located in Henrico County and the 23294 ZIP Code. This area is served by the Henrico County Public Schools attendance zone.

Unique Features

  • Cardio Machines
  • Online Payment System
  • Online Rent Payment
  • Pool view
  • Large Bedrooms
  • Online Resident Services
  • 2BD Prior Reno
  • Easy online rent payments
  • Online Maintenance Portal
  • Barbecue Area
  • BBQ/Grill
  • Pet Friendly
  • Recently Renovated
  • Fire Pit
  • Sports Field
  • 1BD Full Upgrade
  • 1BD Prior Reno
  • Credit Card Payments
  • Sports Court View

Contact

View Property Website
Languages: English & Spanish
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, 1pm - 5pm
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Online Services
  • Planned Social Activities
  • Business Center
  • Clubhouse
  • Fitness Center
  • Pool
  • Playground
  • Basketball Court
  • Walking/Biking Trails
  • Cabana
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Dishwasher

Washer/Dryer Hookup

Walk-In Closets

  • Washer/Dryer
  • Washer/Dryer Hookup
  • Dishwasher
  • Granite Countertops
  • Stainless Steel Appliances
  • Microwave
  • Coffee System
  • Walk-In Closets
  • Window Coverings
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Online Services
  • Planned Social Activities
  • Business Center
  • Clubhouse
  • Cabana
  • Grill
  • Picnic Area
  • Fitness Center
  • Pool
  • Playground
  • Basketball Court
  • Walking/Biking Trails
  • Cardio Machines
  • Online Payment System
  • Online Rent Payment
  • Pool view
  • Large Bedrooms
  • Online Resident Services
  • 2BD Prior Reno
  • Easy online rent payments
  • Online Maintenance Portal
  • Barbecue Area
  • BBQ/Grill
  • Pet Friendly
  • Recently Renovated
  • Fire Pit
  • Sports Field
  • 1BD Full Upgrade
  • 1BD Prior Reno
  • Credit Card Payments
  • Sports Court View
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Dishwasher
  • Granite Countertops
  • Stainless Steel Appliances
  • Microwave
  • Coffee System
  • Walk-In Closets
  • Window Coverings
Expenses
Recurring
Assigned Covered Parking $25
Cat Rent $30
Dog Rent $30
One-Time
Cat Fee $300
Dog Fee $300
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday 1pm - 5pm
804-578-7411
City - Richmond

Featuring a historic charm and progressive attitude, Richmond is the capital city of Virginia. Nicknamed the “Creative Culture,” art, history, and a strong sense of community define this eclectic city. Walk through the cobblestone streets to find murals, sculptures, and other forms of public art decorating local businesses and storefronts. From the Virginia Museum of Fine Arts to the Poe Museum, the arts are represented throughout the entire city. Not just for art lovers, foodies thrive in Richmond. The city has been crowned as one of the best spots in the country for great eats, and residents can get a taste of all it has to offer through the countless local restaurants that encompass every cuisine from southern comfort to Korean barbeque. With all the hustle and bustle of the city, residents need an escape into nature, and the city certainly provides. The James River runs through Richmond allowing thrill seeking residents to explore the whitewater rapids.

Learn more about living in Richmond 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Reynolds C.C., Parham Road
Drive: 10 min 5.3 mi
University of Richmond
Drive: 13 min 5.8 mi
Virginia Union University
Drive: 17 min 9.5 mi
VCU
Drive: 16 min 10.2 mi
Hickory Creek is within 10 minutes or 5.3 miles from Reynolds C.C., Parham Road. It is also near University of Richmond and Virginia Union University.
Schools
  • Public Schools
  • Private Schools
Skipwith Elementary
Public Elementary School
Grades PK-5
508 Students
Attendance Zone
Tuckahoe Middle
Public Middle School
Grades 6-8
1,003 Students
Nearby
Quioccasin Middle School
Public Middle School
Grades 6-8
1,040 Students
Attendance Zone
Tucker High
Public High School
Grades 9-12
1,916 Students
Attendance Zone
Northstar Academy
Private Elementary, Middle & High School
Grades 3-12
87 Students
Nearby
West End Montessori School
Private Elementary School
Grades PK-5
110 Students
Nearby
John G Wood School
Private Elementary, Middle & High School
Grades 1-12
38 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Hickory Creek is near Richmond International, located 19.4 miles or 30 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Richmond Staples Mill Road Amtrak Station
Drive: 9 min 4.4 mi
Richmond Main Street Amtrak Station
Drive: 17 min 11.5 mi
Ashland Amtrak
Drive: 25 min 13.2 mi
Petersburg Amtrak Station
Drive: 48 min 34.5 mi
Airports Distance
Airports Distance
Richmond International
Drive: 30 min 19.4 mi
Somewhat Walkable
59
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
36
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Hickory Creek.

Shopping Centers Distance
Shopping Centers Distance
Tuckernuck Commons
Walk: 9 min 0.5 mi
West Broad Commons
Walk: 11 min 0.6 mi
The Shoppes at Kickback Jack's
Walk: 14 min 0.8 mi
Hickory Creek has 3 shopping centers within 0.8 mile, which is about a 14-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Meadow Farm Museum
Drive: 10 min 5.5 mi
Lewis Ginter Botanical Garden
Drive: 13 min 6.3 mi
Bryan Park and Nature Center
Drive: 13 min 7.9 mi
Science Museum of Virginia
Drive: 15 min 8.7 mi
Children's Museum of Richmond
Drive: 15 min 8.9 mi
Hickory Creek has 5 parks within 8.9 miles, including Meadow Farm Museum, Lewis Ginter Botanical Garden, and Bryan Park and Nature Center.
Hospitals Distance
Hospitals Distance
Henrico Doctors' Hospital
Drive: 6 min 3.0 mi
Bon Secours St. Mary's Hospital
Drive: 10 min 5.4 mi
Children's Hospital of Richmond
Drive: 14 min 8.7 mi
Hickory Creek has 3 hospitals within 8.7 miles, the nearest is Henrico Doctors' Hospital which is 3.0 miles away and a 6 minute drive.
Military Bases Distance
Military Bases Distance
Fort Gregg-Adams Military Reservation Bland
Drive: 47 min 35.5 mi
Fort Gregg-Adams Military Reservation Hopewell
Drive: 50 min 36.2 mi
Hickory Creek is 35.5 miles from Fort Gregg-Adams Military Reservation Bland, and is convenient to other military bases, including Fort Gregg-Adams Military Reservation Hopewell.
 
 

Property Ratings at Hickory Creek

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.6
Good
Out of 5

3.6 Blended Score

34 Renter Reviews

Share details of your own experience with this property

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11/7/24
DO NOT LIVE HERE

PLEASE: IF YOU CAN STAY SOMEWHERE ELSE, PLEASE DO!! The turnover rate for maintenance is unbelievable. It may take months for something to be addressed, and even then, it won’t be done correctly. It’ll be done quickly and sloppy. The electoral wiring is horrible meaning you may not be able to have several things on and plugged up at one time. They will mark your maintenance request as “resolved” without resolving I’m guessing in hopes that you’ll forget about it. There was a gaping hole in our ceiling for 2 months. When I threatened to call Pegasus residential, someone came and fixed it immediately. We have a centipede, spider, and slug problem. We have contacted maintenance several times to send out pest control and the “pest control” is someone from maintenance bringing bug spray bought from a regular store and spraying it in the corners. We have seen maintenance on our ring camera doing this, there is no actual pest control. There is a request sitting in our account right now for pest control that has not been addressed. Depending on where the apartment is, parking is horrid. A family can have 5 cars that take up 5 spaces when there is limited space in front of certain apartments and the only thing the front office will tell you is call the towing company to come get the cars with expired tags. You WILL NOT have peace if you live near the shared spaces (pool, fire pit, etc). The quiet hours are NOT enforced by the complex and people will be outside screaming, playing music, and being loud 1, 2, 3 am. They do not do anything about noise complaints. I have complained via email and in person several times about the apartment above me constantly making noise and they have not done anything about it. They can send emails about picking up after your pets but not about disruptions. The front office does not hear concerns and does nothing about them. They are categorized as “luxury” but it’s nothing of the sort. It costs way too much to have so many issues. In addition to the horrible living conditions and the prices they also tack on hidden “community fees” to your rent. If you were thinking of staying here, please look elsewhere.

Property Manager at Hickory Creek, Responded To This Review

Thank you for writing. We are grateful for your feedback as it guides us on which areas of our community need our attention. That said, we are disheartened by your comments about your experience, which do not reflect the 5-star standards we hold ourselves to. We want to do all we can to make things better and would like to speak with you regarding pest control, our service, and any concerns regarding community activity. At your convenience, please email us at rsteel@pegasusresidential.com.

9/19/24
THE WORST APARTMENT COMPLEX EVER

Do not live here!!! You will be welcomed to rats everywhere. Nothing in the apartments work. From the sinks, to the toilets, to the outlets, to the refrigerator. Maintenance never comes either. I had 6 maintenance requests sitting for 2 months.. I’ve only been here 3. The people at the front desk could care less about you. I’ve wrecked my car here because of the crazy pothole they have leaving out of the entrance and they did absolutely nothing about it. If you care about your mental and want somewhere to live, where you can actually live, DO NOT LIVE HERE!!!! huge mistake.

Property Manager at Hickory Creek, Responded To This Review

Thank you for sharing your perspective with us. We care deeply for our residents and strive to provide a comfortable living environment with top-notch service, so we are concerned by your feedback that suggests otherwise. Rest assured, we want to address all of your maintenance requests, and we apologize for any delay. At your convenience, please email us at hickorycreek-pm@pegasusresidential.com for further assistance. We hope to connect with you soon.

3/8/24
Beware renting here

Evee since the new company took over, work orders don't get done. They don't respond and IF they do, they promise things and never get to it. Work orders half complete. They replaced my faucet after 3 months only for it to just literally be sitting on my sink. I had to call my friend to come and put it together properly and tighten it. Still waiting on another work order placed 3 months ago that the door had been snagging my carpet. Don't rent here.

Property Manager at Hickory Creek, Responded To This Review

We appreciate you sharing your experience with us and are disheartened by your comments regarding any unresolved maintenance concerns. Our residents' comfort is important to us, and we want to do all we can to make sure your home is functioning properly. For further assistance, please reach us at hickorycreek-pm@pegasusresidential.com. Thank you.

7/7/23
So comfortable in my new home!

I am loving living at Hickory Creek! Georgiana made the process so easy and the whole staff has been so great to work with.

Property Manager at Hickory Creek, Responded To This Review

Our team is dedicated to the comfort of our residents in everything we do, and we are glad that Georgiana stands out for her great work. Thank you for your lovely review!

12/31/22
Property Management (Unhappy)

As a resident for nearly 3 years, I have experienced rent and fee increases, while customer service regarding maintenance requests has diminished since October, 2022. Property Management contends, staff-shortage as the reason for maintenance delays. However, this was not the case prior to new management in October and the issue continues as of late December. Unless deemed an emergency, maintenance requests are not considered important or a priority.

Property Manager at Hickory Creek, Responded To This Review

Thank you for bringing your concerns to our attention, and please accept our sincerest apologies regarding any concerns about communication regarding maintenance requests. Our goal is to provide comfortable and convenient living experiences for our residents, so we are actively working to do better for our community. At your convenience, please email us at hickorycreek-pm@pegasusresidential.com so that we can be sure to address any pending concerns.

12/1/22
Very noises and management company does not follow leases

Pegasus Residential, new management company, is just as worse as the past one. Voiced my concerns to Thomas at the office. Nothing has changed for the better. Walls are very thin, I can hear everything with my upstairs neighbor (ALL activity, walking around, their cats/dog jumping). Makes it very hard working from home. Also, this complex does not pay attention to the balconies and pets. Lease states NOT to leave certain items out on the balcony, but people do whatever they want. Lease also states certain breeds are restricted to live here. For example, my neighbor throws trash over their balcony which gets into my living space. They also leave their restricted dog out on the balcony who makes noise which echoes into my living space. Unfortunately, I can’t consider this place home if I can’t be comfortable here. Still looking for a resolution.

Property Manager at Hickory Creek, Responded To This Review

We are very sorry that you are not enjoying your time with us and have concerns about noise, pets and balconies. Our team is here to support you, address your concerns and explore your options so that you can live comfortably in our community. When you have a moment, please email us at communications@pegasusresidential.com so that we can work to resolve these matters. Thank you.

11/14/22
Great experience

What a beautiful place to live. The neighbors were nice, not too loud, but also know how to have a good time. Mr. Thomas in the office was an incredible help with any questions or concerns I had, and he’s a sight for sore eyes ;) 10/10 would recommend.

Property Manager at Hickory Creek, Responded To This Review

We love hearing praise for Mr. Thomas and his incredible help. We look forward to passing this along, and thank you for sharing your satisfaction with us!

8/11/21
Unhappy

There are too many things to name. This is a terrible place to live. This complex is old & broken down.

4/11/21
Verified Renter

Treyvon with maintenance is so nice and professional. He always has a smile and is very friendly. The entire office staff are always helpful and responsive. I love the community!

4/9/21
Verified Renter

Other than needing updates, it's a quiet, safe complex.

3/11/21
Verified Renter

Grounds nicely maintained.Service requests usually responded to in a timely manner.Good looking apartments.Leasing staff nice and professional .Major complaint is how people behave around the dumpster.Put the gabarge IN the dumpster PLEASE!

2/11/21
DO NOT LIVE HERE

I only lived here 11 months.. the only nice thing about them is how easy it was to break my lease. “Renovated” in their eyes means some granite and an awful paint job. Pee stains left from the last animals that lived there, an AC we requested to be fixed numerous times a however was never fixed and they wouldn’t even come out on a Saturday in June unless it was over 85. 85 in Virginia is an awful temperature to try to sleep or live in with the humidity. Save your money or burn it, both better alternatives to living here.

12/31/20
Verified Renter

The only good things about this place is the location and the layout.

12/24/20
Verified Renter

Ive lived at the residence for three years now and the staff and maintenance staff have been great. Quick response with any issues Ive had. Community is clean for the most part. Some issue with trash from some tenants littering the grounds but maintenance usually comes around and cleans. The main issue I have is with the permit parking. I wish the word RESERVED was marked clearly on the ground in front of each parking spot because visitors always tend to park in my spot. The sign on the pole is not viable enough and gets ignored. Other than that my stay has been pleasant and I would recommend the community. Thanks so much!!

12/9/20
Verified Renter

My apartment is old and I think the rent is overpriced. Majority of residents with dogs just allow them to urinate in front of the buildings and creates a terrible odor/stinch. Maria and the office staff are nice and really try to help solve problems. It is quiet and safe here.

11/21/20
Verified Renter

Nice and clean apartments. Quiet community. Safe. Needs to be updated though. Appliances, windows and AC.

10/2/20
Verified Renter

Excellent maintenance service professional,courteous office staff

9/15/20
Verified Renter

I love all the trees and the creek. My apartment is roomy enough for me and I love my view! Maintenance is usually quick to respond to service requests. Good location too.

8/13/20
Verified Renter

the location and park like setting is very nice. It is easy to get to shopping, interstate, etc. I like the recent upgrades which have been made. The Apartments are spacious and have a good layout.

7/29/20
Verified Renter

Staff is fantastic. Concerns, issues are always handled in a quick, professional manner.

7/22/20
Verified Renter

The unit spatial layout is nice along with the scenic nature view. The location is convenient to stores, bus lines & schools. Office staff are courteous and service request are reported in a timely fashion. Biggest drawback is that most of the current unit appliances are out dated and major mechanic equipment need to be replaced to avoid continuous breakdowns.

6/22/20
Verified Renter

Do not, Do not choose this place. The apartments are completely outdated. If you are on the second level or above its impossible to move your furniture into the home because of the design of the steps and where the front door is located. So, I had to end up renting a storage unit to put furniture and appliances. The washer and dryer they provide was dirty and squeaking so loud it can be heard outside. I asked about a washer without an agitator and was told by the office they dont make top loader washers without agitators. I wanted to go to my storage unit and take a picture or my Samsung top loader without an agitator. The last apartment complex I had to provide my own washer and dryer which was okay. I didnt have to use things that were not working properly. Overall a 1 rating for the amount of rent you pay and condition of the unit. Also, they dont come with microwaves, very poor lighting in certain areas and no lights in living room or bedrooms.

6/15/20
Do not live here!

minutes ago Management is hard to reach. “Renovated” apartments consist of new paint and countertops. But do not be fooled like I was! The apartment has so many issues that a coat of paint did not fix. The AC unit has broken 5 times in the past month. Each time it is “fixed” it will work for a day or two and then turn off again. Problems are fixed with bandaids not real solutions. Apart from the AC our apartment had mold in the closet, leaking washing machine, outlets that didn’t work upon moving in, and windows that did not fully close. Unacceptable for what they consider “renovated.”

5/13/20
Verified Renter

The only issues I've had in this community were my old neighbors, however that's anywhere you live! As of right now, I do not have any issues and have enjoyed being a part of this community as well as the friendliness of the office staff and maintenance!

5/7/20
Verified Renter

Since my initial move here in 2018 from out of the area, the new management that took over in 2019 have made tremendous progress with investing in the community. This spring the landscaping, the pergola, new outside grill, firepit, soccer area and a little section for kids to play are all pluses that are encouraging. The apartments are upgraded fully or partially to offer options for those who want one or the other style. Plenty of dog lovers (and cats) are seen here more than before. Sometimes it takes the right management company to invest in improving a complex than just collecting rent and doing bare minimum that some others do. With new management, the office and maintenance teams are new (Maria has remained and that is a plus for sure from the older management) have been permanent fixtures with the new management which speaks volumes of the company. Overall, a positive change from the former management. Everything is still a work in progress, but at least, the goal is to do something to make the community a better place. I recommend giving Hickory Creek another look and if problems arise, communicate. They do listen and try to remedy, and remember some things may requirement approval to do or to find the right company to do the job

4/23/20
Verified Renter

The entire staff is great. Professional, friendly, and truly concerned with any issues that arise. I had plenty of choices were to live and so glad I came to hickory creek apartments. I recommend this complex to all my friends.

4/9/20
Verified Renter

The apartments are old, roof leaks. You can easily hear noises from people around and above your apartment. Renovated apartments have interiors renovated but they are mere replacements. The fixtures and other "renovations" are in pathetic condition but obviously you are charged for "newly renovated" rent. Not worth it!

4/5/20
Verified Renter

Hickory Creek apts is an excellent community to live. The staff and maintenance are truly amazing.

10/22/19
Loved this apartment, sad that it was a temporary stay.

I've been in my apartment for about 2 months now and absolutely love it! My 1-bedroom, 830sf apartment is more than enough space for me and my furniture. The covered porch is spacious. I love that there's a dedicated dining area in my unit, and the open floor plan is wonderful. Dzenita and crew in the management office are friendly and responsive. Maintenance is speedy and does a great job when needed. The grounds are also well-maintained. With such a convenient location, I'd recommend Hickory Creek to anyone!

9/18/19
Why have a business Center or pool if you can't enjoy it!

Businness major and the business Center is open only when the office is open and doesn't even have Excel or Powerpoint so if I have a accounting spreadsheet assignment or a powerpoint presentation I want to edit, I have to wait to be on campus extra early the next day, or sometimes I will just use my friends business Center, what a bummer! Then what's the point? And the pool, only open memorial day to labor day, and my friends who live close their communities are open year round if weather conditions permit. Hot days in the fall in the south are the norm.

7/26/19
Poor living conditions

Spent over a month with my ceiling on the floor after it colapsed and they made me pay full rent. Told me to expect maintenance sometimes. Water heater flooded my apt, made the doors swell and unable to close, including the bathroom door for over a month. Again had to pay full rent. Spent weeks without heat or a/c. They don't care at all. Un-livable. That's my experience. I'm likely to file a few reports soon.

2/4/19
Less than one star

Don't be fooled by those pics on the website! That's not what the units really look like. This is by far the worst rental experience in my 40 years of life. The place is infested with mold and camel crickets. The appliances are from the 70's, my refrigerator broke, and they replaced it with another old one from another unit that is rusted and dented. In the bottom units, there's zero padding under the carpet. It's just a thin layer of cheap carpet on top a freezing cold concrete slab. The windows are so drafty that I literally had to cover every nook and cranny with blue painters tape as not to feel air blowing through. Prepare yourself for the highest electric bill you've ever paid in your life, and it was still freezing in the winter. You can and will hear your upstairs neighbors every move because the construction is so poor. No matter how lightly they walk, you will hear them. The trash is always full and overflowing, the property is littered with garbage. There's never anywhere to park, no assigned parking. Maintenance never actually fixes anything, they just put some duct tape on it, or whatever quick fix they can get away with. They NEVER answer the phone in the office. NEVER, EVER. The worst though, is the rent hikes. They get you to move in with these amazing move-in specials and then raise your rent $90 the first year and then $75 the next year. So you have to move because that's so extreme. People are constantly moving in and out. They've created this transient community due to excessive rent hikes. It's really the worst place I've ever lived.

2/26/18
Old - Less than one Star

I have been at this apartment complex for some time and although I enjoy the open layout and location, I have asked a couple of times for my apartment to be updated or painted or have the carpet cleaned and am told they can't do this while it's inhabited and if I want the updates, I will have to move to a remodeled unit, at my own expense and most likely a rent spike. My rent continues to go up and I am stuck with a stove, refrigerator and dryer from the 70's, wall to wall carpet in a very sad state of affairs and walls in very bad need of paint. I'm this will be my last year there. I was very excited when the new management took over. I though I was finally going to see some progress. Wrong! They are singing the same tune. Also, when doing repairs, they do the absolute minimum to resolve the issue. The resolution rarely sticks and sometimes creates an alternate issue. That being said, the people are very nice and I'm guessing they are following "Corporate Procedures". Save your money and keep looking. It will go a long way elsewhere.

10/18/17
It's not worth the money

It's an attractive apartment on the inside and out, however they never answer maintenance requests and it's infested with roaches! I know several other people who have moved because of that. If you're going to pay this much for an apartment you're better off going somewhere else. Late at night there is never any parking and there's no designated parking for tenants, so visitors take up all the spaces. Management is a joke. Please inspect the apartment throughly before moving in.

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Hickory Creek has one to two bedrooms with rent ranges from $1,372/mo. to $1,721/mo.

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2344 Hickory Creek Dr

Richmond, VA 23294

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