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  • Primary Photo - Heatherstone
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Contact This Property

Language: English

Open 10am - 5pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

Heatherstone media gallery Unit
call 214-225-8869
Floor Plan View Body
Texas Denton County Dallas Timberglen Heatherstone

Heatherstone

18950 Marsh Ln, Dallas, TX 75287

Property Website
3.5 (20 reviews)

Property Rating

3.5
Good
Out of 5

3.5 Blended Score

See all 20 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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214-225-8869
  • Monthly Rent

    $1,109 - $1,723

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    575 - 1,050 sq ft

Heatherstone
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Move-in Special

New Move-in Special, 50% off 3 months rent. Conditions apply, call for details.

Highlights

  • High Ceilings
  • Pool
  • Walk-In Closets
  • Planned Social Activities
  • Fenced Lot
  • Fireplace
  • Sundeck
  • Picnic Area
  • Grill

Pricing & Floor Plans

filter results by bedrooms
A1 $1,109 – $1,321
1 Bed 1 Bath 575 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1113
    price $1,321
    square feet 575
    availibility Now
  • Unit 1107
    price $1,109
    square feet 575
    availibility Jan 7, 2026
A4 $1,231 – $1,375
1 Bed 1 Bath 752 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0406
    price $1,236
    square feet 752
    availibility Now
  • Unit 0112
    price $1,375
    square feet 752
    availibility Now
  • Unit 0306
    price $1,231
    square feet 752
    availibility Dec 7
A3 $1,243 – $1,358
1 Bed 1 Bath 731 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0101
    price $1,243
    square feet 731
    availibility Now
  • Unit 0313
    price $1,358
    square feet 731
    availibility Dec 8
A5 $1,285 – $1,389
1 Bed 1 Bath 813 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0116
    price $1,389
    square feet 813
    availibility Now
  • Unit 0402
    price $1,389
    square feet 813
    availibility Now
  • Unit 0102
    price $1,389
    square feet 813
    availibility Nov 26
  • Unit 0404
    price $1,285
    square feet 813
    availibility Dec 7
  • Unit 0414
    price $1,330
    square feet 813
    availibility Jan 9, 2026

A2 $1,343
1 Bed 1 Bath 640 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0611
    price $1,343
    square feet 640
    availibility Now
B2 $1,470 – $1,631
2 Beds 1 Bath 965 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0706
    price $1,470
    square feet 965
    availibility Now
  • Unit 0708
    price $1,631
    square feet 965
    availibility Now
B4 $1,673 – $1,723
2 Beds 2 Baths 1,050 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0810
    price $1,723
    square feet 1,050
    availibility Now
  • Unit 0912
    price $1,673
    square feet 1,050
    availibility Dec 7
B1 & Office $1,526 – $1,571
2 Beds 1 Bath 850 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0505
    price $1,571
    square feet 850
    availibility Dec 7
  • Unit 0501
    price $1,526
    square feet 850
    availibility Jan 3, 2026
B3 $1,641 – $1,691
2 Beds 2 Baths 965 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0805
    price $1,691
    square feet 965
    availibility Jan 7, 2026
  • Unit 1011
    price $1,641
    square feet 965
    availibility Jan 21, 2026
A1 $1,109 – $1,321
1 Bed 1 Bath 575 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1113
    price $1,321
    square feet 575
    availibility Now
  • Unit 1107
    price $1,109
    square feet 575
    availibility Jan 7, 2026
A4 $1,231 – $1,375
1 Bed 1 Bath 752 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0406
    price $1,236
    square feet 752
    availibility Now
  • Unit 0112
    price $1,375
    square feet 752
    availibility Now
  • Unit 0306
    price $1,231
    square feet 752
    availibility Dec 7
A3 $1,243 – $1,358
1 Bed 1 Bath 731 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0101
    price $1,243
    square feet 731
    availibility Now
  • Unit 0313
    price $1,358
    square feet 731
    availibility Dec 8
A5 $1,285 – $1,389
1 Bed 1 Bath 813 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0116
    price $1,389
    square feet 813
    availibility Now
  • Unit 0402
    price $1,389
    square feet 813
    availibility Now
  • Unit 0102
    price $1,389
    square feet 813
    availibility Nov 26
  • Unit 0404
    price $1,285
    square feet 813
    availibility Dec 7
  • Unit 0414
    price $1,330
    square feet 813
    availibility Jan 9, 2026

A2 $1,343
1 Bed 1 Bath 640 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0611
    price $1,343
    square feet 640
    availibility Now
B2 $1,470 – $1,631
2 Beds 1 Bath 965 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0706
    price $1,470
    square feet 965
    availibility Now
  • Unit 0708
    price $1,631
    square feet 965
    availibility Now
B4 $1,673 – $1,723
2 Beds 2 Baths 1,050 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0810
    price $1,723
    square feet 1,050
    availibility Now
  • Unit 0912
    price $1,673
    square feet 1,050
    availibility Dec 7
B1 & Office $1,526 – $1,571
2 Beds 1 Bath 850 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0505
    price $1,571
    square feet 850
    availibility Dec 7
  • Unit 0501
    price $1,526
    square feet 850
    availibility Jan 3, 2026
B3 $1,641 – $1,691
2 Beds 2 Baths 965 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0805
    price $1,691
    square feet 965
    availibility Jan 7, 2026
  • Unit 1011
    price $1,641
    square feet 965
    availibility Jan 21, 2026
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        Charged per applicant.
        $60
    • Due at Move-In
      • Move-In Fee
        Charged per unit.
        $150
      • Administrative Fee
        Charged per unit.
        $175

Pet policies are negotiable.

  • Dogs
    • Dog Fee
      Charged per pet.
      $300
    • Dog Rent
      Charged per pet.
      $25 / mo
    50 lbs. Weight Limit
    Restrictions:
    Akita, Presa Canario, Chow-Chow, German Shepherd, Great Dane, Rottweiler, any Husky breed, any Malamute breed, any Mastiff breed, any Bernese breed, any Pit Bull/Terrier breed, Saint Bernard, Wolf Hybrids, Rhodesian Ridgeback, Karelian Bear Dog, any Laika breeds.
    Read MoreRead Less
    Comments
    Applicants are required to complete a pet screening for each of their pets or service/companion animals prior to final application approval. Rent, Deposit, & Fees are per pet.
    Read MoreRead Less
  • Cats
    • Cat Fee
      Charged per pet.
      $300
    • Cat Rent
      Charged per pet.
      $25 / mo
    50 lbs. Weight Limit
    Restrictions:
    Akita, Presa Canario, Chow-Chow, German Shepherd, Great Dane, Rottweiler, any Husky breed, any Malamute breed, any Mastiff breed, any Bernese breed, any Pit Bull/Terrier breed, Saint Bernard, Wolf Hybrids, Rhodesian Ridgeback, Karelian Bear Dog, any Laika breeds.
    Read MoreRead Less
    Comments
    Applicants are required to complete a pet screening for each of their pets or service/companion animals prior to final application approval. Rent, Deposit, & Fees are per pet.
    Read MoreRead Less
  • Covered
    One covered parking space included per apartment home.
  • Surface Lot

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Details

Utilities Included

  • Trash Removal

Property Information

  • Built in 1986
  • 152 units/2 stories

Matterport 3D Tours

Outdoor Kitchen
1/2

About Heatherstone

Welcome to Heatherstone Apartments, located in the heart of Far North Dallas, TX. Our 1 and 2-bedroom apartments are designed to provide comfort and style. Whether you're seeking spacious floor plans, modern interiors, or easy access to major roadways like Marsh Lane and Dallas North Tollway, Heatherstone Apartments is the perfect place to call home. With premium amenities like hardwood floors, fireplaces in select units, and in-home washers & dryers, you'll love living in our vibrant neighborhood. At Heatherstone Apartments, we combine modern conveniences with a serene setting to give you the best of both worlds. Enjoy two sparkling swimming pools, a fitness center, and a playground for the whole family to enjoy. Don't miss out on this exceptional opportunity to experience Dallas living at its finest. Contact us today to schedule a tour and discover your new home at Heatherstone Apartments!

Heatherstone is an apartment community located in Denton County and the 75287 ZIP Code. This area is served by the Carrollton-Farmers Branch Independent attendance zone.

Unique Features

  • Carport
  • Outdoor Kitchen
  • Updater
  • BBQ/Picnic Area
  • Electronic Payments Accepted
  • Extra Storage
  • Flexible Rent Payments
  • On-Site Management
  • Pool Views
  • Resort Style Pool
  • Washer & Dryer
  • Efficient Appliances
  • Night Patrol
  • Upgraded Units Available
  • Fire Pit
  • Valet Trash Service
  • Large Closets
  • On-Site Maintenance
  • Pet Friendly
  • Security Alarm
  • SMART Community
  • Spruce Services
  • Electronic Thermostat
  • Faux Wood Flooring
  • Air Conditioner
  • Formal Dining Room
  • High Speed Internet
  • Large Windows
  • Private Balconies or Patios
  • Spanish Speaking Staff
  • Sunrooms
  • Carpeting
  • Ceiling Fan
  • Dry Bar
  • Monthly Resident Events
  • Non-Smoking Community

Contact

View Property Website
Language: English
Open 10am - 5pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed

Community Amenities

Pool

Fitness Center

Clubhouse

Recycling

  • Package Service
  • Maintenance on site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Recycling
  • Online Services
  • Planned Social Activities
  • Public Transportation
  • Business Center
  • Clubhouse
  • Lounge
  • Walk-Up
  • Fitness Center
  • Pool
  • Fenced Lot
  • Sundeck
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Microwave

Indoor Features

  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Security System
  • Storage Space
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • High Ceilings
  • Sunroom
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Maintenance on site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Recycling
  • Online Services
  • Planned Social Activities
  • Public Transportation
  • Business Center
  • Clubhouse
  • Lounge
  • Walk-Up
  • Fenced Lot
  • Sundeck
  • Grill
  • Picnic Area
  • Fitness Center
  • Pool
  • Carport
  • Outdoor Kitchen
  • Updater
  • BBQ/Picnic Area
  • Electronic Payments Accepted
  • Extra Storage
  • Flexible Rent Payments
  • On-Site Management
  • Pool Views
  • Resort Style Pool
  • Washer & Dryer
  • Efficient Appliances
  • Night Patrol
  • Upgraded Units Available
  • Fire Pit
  • Valet Trash Service
  • Large Closets
  • On-Site Maintenance
  • Pet Friendly
  • Security Alarm
  • SMART Community
  • Spruce Services
  • Electronic Thermostat
  • Faux Wood Flooring
  • Air Conditioner
  • Formal Dining Room
  • High Speed Internet
  • Large Windows
  • Private Balconies or Patios
  • Spanish Speaking Staff
  • Sunrooms
  • Carpeting
  • Ceiling Fan
  • Dry Bar
  • Monthly Resident Events
  • Non-Smoking Community
  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Security System
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • High Ceilings
  • Sunroom
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $25
Dog Rent $25
One-Time
Cat Fee $300
Dog Fee $300
Utilities Included
Trash Removal Included
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
214-225-8869
Neighborhood

Timberglen is a small yet upscale community made up of impressive homes and tree-lined streets. Timberglen is far from a secluded suburban locale, however. The community enjoys both a laid-back lifestyle and urban amenities along Frankford Road. Fast-food restaurants, steakhouses, and coffee shops make it easy to enjoy a day out without going far from home. The area provides easy access to multiple North Dallas shopping centers, and Bent Tree Country Club is less than two miles east. With proximity to the President George Bush Turnpike and the Dallas North Tollway, the commuting crowd will be well taken care of. These major highways also mean that Downtown Dallas and the entire Dallas-Fort Worth metroplex is just a 30-minute drive away.

Learn more about living in Timberglen 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Collin County CC, Courtyard
Drive: 9 min 4.9 mi
Brookhaven College
Drive: 16 min 6.7 mi
UT Dallas
Drive: 13 min 7.7 mi
Collin County CC, Preston
Drive: 20 min 12.3 mi
Heatherstone is within 9 minutes or 4.9 miles from Collin County CC, Courtyard. It is also near Brookhaven College and UT Dallas.
Schools
  • Public Schools
  • Private Schools
Mcwhorter Elementary School
Public Elementary School
Grades PK-5
698 Students
Nearby
Long Middle
Public Middle School
Grades 6-8
626 Students
Attendance Zone
Smith High School
Public High School
Grades 9-12
1,933 Students
Attendance Zone
Choices Leadership Academy
Private Elementary School
Grades K-5
20 Students
Nearby
Prince Of Peace Christian School
Private Elementary, Middle & High School
Grades PK-12
742 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Dallas include Downtown Carrollton Station, located 6.5 miles from Heatherstone. Heatherstone is near Dallas Love Field, located 16.9 miles or 25 minutes away, and Dallas-Fort Worth International, located 18.3 miles or 24 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Downtown Carrollton Station
Drive: 11 min 6.5 mi
North Carrollton/Frankford Station
Drive: 12 min 7.0 mi
Farmers Branch Station
Drive: 15 min 10.4 mi
Farmers Branch Station
Drive: 15 min 10.4 mi
Royal Lane Station
Drive: 17 min 12.6 mi
Commuter Rail Distance
Commuter Rail Distance
Trinity Mills Station
Drive: 9 min 5.8 mi
Hebron Station
Drive: 14 min 9.3 mi
Old Town Station
Drive: 16 min 11.8 mi
Highland Village/Lewisville Lake Station
Drive: 18 min 14.6 mi
Medical/Market Center
Drive: 24 min 17.7 mi
Airports Distance
Airports Distance
Dallas Love Field
Drive: 25 min 16.9 mi
Dallas-Fort Worth International
Drive: 24 min 18.3 mi
Somewhat Walkable
65
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
26
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
Active
73
Soundscore™
Out of 100

Traffic:

Busy

Airport:

Calm

Businesses:

Calm

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Heatherstone.

Shopping Centers Distance
Shopping Centers Distance
Rosemeade Park
Walk: 8 min 0.4 mi
Timberglen Village Retail Center
Walk: 8 min 0.5 mi
Caladium Village Shopping Center
Walk: 18 min 0.9 mi
Heatherstone has 3 shopping centers within 0.9 mile, which is about a 18-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Arbor Hills Nature Preserve
Drive: 6 min 3.2 mi
Environmental Education Center
Drive: 10 min 5.6 mi
Beckert Park
Drive: 10 min 5.9 mi
Elm Fork Preserve
Drive: 13 min 8.4 mi
Cottonwood Park
Drive: 16 min 9.5 mi
Heatherstone has 5 parks within 9.5 miles, including Arbor Hills Nature Preserve, Beckert Park, and Environmental Education Center.
Hospitals Distance
Hospitals Distance
Baylor Scott & White Medical Center Carrollton
Drive: 6 min 3.0 mi
Methodist Hospital for Surgery
Drive: 7 min 3.3 mi
Carrollton Springs
Drive: 7 min 3.7 mi
Heatherstone has 3 hospitals within 3.7 miles, the nearest is Baylor Scott & White Medical Center Carrollton which is 3.0 miles away and a 6 minute drive.
Military Bases Distance
Military Bases Distance
Dallas Naval Air Station
Drive: 36 min 25.8 mi
NAS Fort Worth Joint Reserve Base
Drive: 59 min 45.6 mi
Heatherstone is 25.8 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
 
 

Property Ratings at Heatherstone

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
3.5
Good
Out of 5

3.5 Blended Score

20 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
  2. ...
5/7/25
Unorganized

I have been here for only a month, and they don't answer emails. If you call, they say they will call you back, but don't. It has been a stressful couple of weeks.

10/5/22
Horrible experience

I have NEVER had a worse experience. The complex is falling apart. Trash everywhere. Rats in the walls and patio storage unit filled with rat poop. They raise the rent $300.00 and then on my last month, my auto draft comes out for the FULL amount. When i contact them to fix the issue, they say there is nothing they can do because the system can not pro-rate rent. You are an apartment complex...nearly every person will need their final payment prorated. This is something they need to be telling residents. If this is known issue, I cannot imagine not disclosing this to residents is legal. They won't answer the phone and basically i was told i could just email the manager.

9/23/19
Wish I never Lived Here.

Things were good here for a while. This last year EVERYTHING has came crashing down. The complex has been through 4 managers in 4 years. The most capable manger was quickly moved out of here. There are pests EVERYWHERE. During spring our apartment was flooded with everything you can think of, millipedes, roaches, spiders, and wasps. Management refused to do anything about the millipedes until multiple units physically went into the office to complain. This is only the beginning of the problems. The current maintenance staff does a terrible job keeping the grounds up. There is trash ALL over this property, and it is not being picked up one bit. People are leaving their trash out for the animals to come out of the woods onto the property. There is trash strewn behind the dumpsters, old food for animals to get into, destroyed furniture, and dirty diapers on the ground. I have had skunks, raccoons, and SNAKES AT my front door. The property is so old that inside the apartments the walls are cracking. I haven't even begun to speak about the current property manager. Our clubhouse has been broken into and they posted the most unprofessional notice on the doors with picture of the person who committed the crime. I have avoided speaking to the staff due to the horrible attitude of the property manager. We have been treated as criminals, and delinquents even though we have lived here for almost 5 years. The property was recently bought and we thought this could be a good thing, lo and behold we were wrong. They have taken a somewhat decent community and turned it on its head. Every building is currently under some type of construction, caulking all over the buildings, mis-colored boards, and even trash from the contractors. I could go on and on about this property but I will leave it right here. DO NOT LIVE HERE. Save yourself.

9/13/19
ROACHES, WASPS, WORMS

They are everywhere. You pay a fee for pest control every month for no reason. There are bugs everywhere and nobody cares to help make sure you are bug and pest free. Its exhausting! Units are not sealed off properly so that's probably why insects get into your place. I put in work orders so that maintenance can come make sure some open passages are closed off and they barely take care of the issue. Roaches travel through vents so you and your neighbors will see the same pests. This place is terrible. I gave up on talking to the front desk and management, they dont care at all. They have attitudes when you voice your issues or blow you off.

4/10/19
Bad communication

I lived here from December 2015 to March 2019. The apartments were great and quiet. They fixed things in a timely manner. They just have the worst communication ever. They screen all calls and won’t answer the phone. Sometimes you get a call back and sometimes you won’t. Same thing via email. I moved out and received a bill from a debt collector before I even received a move out report. I called and emailed several times trying to resolve this issue but no one called me or responded to any of my emails. I guess once you move out you don’t matter to them anymore. Upon move in I received a special on my deposit. The people in the office changed (same company) but they are saying I paid less than what I actually paid. I have been trying for weeks to get this resolved but no communication what so ever. ALEXIA promised she would look into into it after I physically went into the office. No call back or email response. I also tried for a week after moving out to get someone to do a verification of my rental history so that I could move into a home....no response. I had to physically go in person to ask them to respond to my email. There used to be an undercover officer on the premises but this is no longer the case. The clubhouse was broken into. Not sure how safe that makes your vehicle. You pay for parking spots regardless if you have a car or not. Each apartment comes with a parking spot and you don’t get to chose which spot even though there is a price difference between the covered and noncovered. You also are required to pay for the security alarm whether you use it or not. Before you move here please ask for a list of all the fees you will be paying because there were fees for just about everything. For example, a fee for processing my payment, a fee for billing me, a fee for trash but you are paying an additional charge for valet trash. The maintenance guys are the most honest people on this site.

6/7/18
Decent first apartment.

Not anything special but it works. Lots of hidden fees but property is nice. Staff was pretty easy to work with especially maintenance. Early summer had small bug breakout but was quickly taken care of. Really enjoyed my time here.

6/2/18
DO NOT MOVE HERE

DO NOT MOVE HERE! Horrible apartments. If I could rate them a 0 Star I would. This is a smoking residence! Aka if a resident decides to smoke cigarettes in the apartment it will come through your vents and you will be forced to smell it. The manager called me and asked if I’d change my review if she got things fixed. She did not give me any warning that she was sending pest control on a day that they didn’t work and they locked my kitten in a room with no food or water while I was out of town (aka they entered my apartment without my knowledge or consent). They will charge you for every little thing they can. Do not be fooled by their prices. Whatever they say rent is add an additional $200 . The manager never has contact with you unless it’s about ratings. The front office girl will just hang up on you. This is the WORST place I have ever lived. So glad to be leaving. Anywhere is better than here. Don’t even bother

3/24/18
Disappointing

I’ll start with the good stuff: maintenance is quick and efficient. The ladies in the office are nice, too. That’s pretty much it. Now: The big thing is that the rent that is posted on here is deceiving. In addition to whatever you see here, there is another $95 in monthly fees that are mandatory for every resident. Among those is a pest fee which doesn’t actually cover pests like skunks (there is one that sprays all around my building and chases me and my dog when I take him out. I’m pretty sure it’s rabid and I was told they won’t pay to have it trapped and removed). Also among these fees is TWO fees dealing with your trash. One fee for someone to pick up your trash from your front door every day to take it to the dumpster (which is on site) AND you another fee for the dumpsters to be emptied. These fees also include a burglar alarm system monthly fee of $27/month. What you don’t know until later is that you have to pay an additional 1-time $50 permit fee to the city to use the alarm system legally to begin with. Keep in mind that all of these fees don’t include electricity, water, sewage, and a few other things that vary from month to month. Also pay attention to the lease you sign if you do it online. Because it wasn’t “up to date” when I signed and they attempted to get me to sign off on a couple of the fees being higher once I came to move in. If you’re ok with all this then cool. I just wanted future residents to be a little more informed than I was.

7/6/17
Terrible Experience

Worst apartment experience ever. Things I've learned coming out of this; Call the police if you suspect unlawful activity, because apparently, the on-site managers can't actually do anything about it unless the police catch them in the act. Would've been great to know months ago when we first started having issues with neighbors but it took the regional manager to tell us that. Don't bother asking Erica anything, she seems to never know what's going on and will lie about answers to your questions. We needed a list to use when moving out to avoid unnecessary fees, she said one didn't exist multiple times, and guess what, it only took 5 minutes to get printed out by the head on-site manager. Call the regional manager if you can't get help from the on-site managers. Her help and the quick responses from the maintenance guys are the only reason I give his place 1 star. Stay on top of your rent cafe account. We had technical issues and heatherstone loves charging ridiculous fees, and then acting like they can't undo it. They can if you badger them enough. The sun-blocking screens they had installed were a terrible idea. Our apartment that already got little light gets no light. Our electricity bill has gone up because we always have to keep the lights on, which makes the apartment hot (ours is isn't an upgraded model either so our light fixtures are older/less effieicient) and make the A/C run harder to keep it cool.

6/15/17
BH Management is terrible

BH Management has a pathetic way of management. The AC goes out every other month. Instead of replaced the rusted AC units, they installed solar windows. The contractors they hired opened my bedroom window just as i got out of my shower when installing the windows. BH Management's response was deplorable for the situation. Apparently they do not take any responsibility or response to issues unless threatened with a law suit. Non of the windows by the way have locks on them. My patio door also doesnt actually close all the way so there are always dead waterbugs, because i spray the entrance every month.

5/8/17
Average...

This was the first apartment that my boyfriend and I moved into together. We loved it because the unit we rented had a "Sun room" that we used for our newborns nursery. But honestly, that was the only good part about the place. When we were moving in, we were told that our apartment would be upgraded. It was not. Poor quality cabinets, messed up carpet, stains on the "wood" flooring in the kitchen and bathroom, our front door looked like the previous renters had kicked it in, and the appliances are very outdated. The upgraded ones do look great! If you actually get that. There are also a lot of hidden fees! For example; $25 to pay for valet trash even though our building is right next to the dumpster. The maintenance and managers are very friendly but it's better to ask for a maintenance request in person. There are also worms that I randomly find in the carpet which is not ideal when you have a crawling baby! We will not be renewing our lease here.

11/2/16
"Poor" Is a Kind Word

The Heatherstone Apartments. Nowhere in the galaxy will you find a bigger hive of scum and villainy. Do not rent from ANYWHERE owned by BH Management less you’re in the market to be run around, lied to, and stolen from. (Not even kidding…) I could write an entire novel about the horrors we witnessed in our year at Heatherstone (September 2015 to September 2016) but frankly, they’re not worth my time.

10/18/16
Not too pleased.

We moved in to our apartment in March and were told that the gym would be under a six week renovation. It is now mid October and the gym is still closed; every time I ask when it is going to open they give me a date two weeks out and it is never true. One of the reasons I moved here was because they had a gym. And if you need to talk to them you have to go up to the office because they never answer their emails or answer their phone. If you leave a message theres only like a 50/50 chance they will call you back. And there's a charge on our bill every month for pest control but we have cockroaches and I haven't seen them try to do anything about it. They don't maintain the area behind the apartments well, most of the grass has been dead since we move here and the trail is falling apart to where you can't even tell where the trail is some of the time. The apartment was suppose to be renovated when we got here put it looked like they tried to do everything in one day. The reason I gave them two stars is because they are nice and are good about working the maintenance requests quickly.

5/12/16
BAD moving in experience

The moving in experience has been ABSOLUTELY TERRIBLE, specifically getting my cable/internet set up. Because this property allows its tenants to use any cable/internet service provider (this applies to electric as well), companies come and install their own wires to the unit, which in turn means wires being disconnected, physically cut, etc. I moved in on 05/07/2016 and have had no internet because the technician said the wire to my unit was cut and found in the dirt. He also said the wires where all the cables run to were sticking out of the box, which indicates lazy contractors and technicians worked on them and/or people have tried stealing cable in the past (which means other tenants have touched and messed with wires. Management at this property said they can't do anything about this, like putting a lock on the box or touching the wires, due to laws and restrictions. They said they will take care of any installation/activation fees on my account. But honestly that's not enough to give me back my time talking to 4 customer service representatives, attending appointments that require me to be home to let the technicians inside, and making up for the frustration and nightmare I'm going through. For what I'm paying to rent a 570 sq. ft. unit, I'm not satisfied!!!!

10/5/15
in remodel

the place is currently undergoing a remodel so the noise is a major complaint especially for those who work the night shift. the price is a little high but that is because of the remodel.management is very helpful when asked. and finally the parking is a nightmare there is no point to having assigned spots since they will be taken by whoever wants them.

9/22/15
Heatherstone Apartments

Love this complex. Its well mantained, and any work is done quickly. The only downside I can think of is that the parking isn't good. There is very little open parking, most is reserved. The improvement of speed bumps in the parking lot are great. This place is close to everything, and a great value.

8/26/15
I miss the old management.

I've lived here for a little over a year and a half now. The place is nice. I use the gym here daily, but the property management doesn't remember me, which is unfortunate. The apartment complex is undergoing a lot of reconstruction and upkeep, which is fantastic, but unfortunately that is also skyrocketing the price. It's fairly quiet and the kids that are here don't run around a lot so that's nice. I would definitely recommend it.

8/26/15
Beware of new owner

New owner took over the property last Feb. 2015 and jacked the up the rent and fees.

8/23/15
Heatherstone

Lived here for 2 years, fairly quiet community but Marsh Ln has people blow down it in loud vehicles frequently, as well as a whole lot of emergency vehicles. My main complaint is the fact that our apartment is at a pretty decent incline, makes tasks such as chopping an onion difficult as it will quickly roll away... but overall you get what you pay for and it isn't bad by any means.

7/26/15
Like the room

I love the design of the room it is exactly what I am looking for..S.Stanford

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Heatherstone Photos

  • Outdoor Kitchen

Models

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  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 2 Bedrooms

Frequently Asked Questions
Does Heatherstone have in-unit laundry?

Heatherstone has units with in‑unit washers and dryers, making laundry day simple for residents.

What utilities are included in rent at Heatherstone?

Heatherstone includes trash removal in rent. Residents are responsible for any other utilities not listed.

Which floor plans are available, and what are the price ranges?

Heatherstone has one to two bedrooms with rent ranges from $1,109/mo. to $1,723/mo.

Is Heatherstone pet-friendly?

Yes, Heatherstone welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.

How much income do I need to rent at Heatherstone?

A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $1,109 for a one bedroom, you would need to earn about $40,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.

Does Heatherstone have move-in specials?

Heatherstone is offering Discounts for eligible applicants, with rental rates starting at $1,109.

Does Heatherstone offer Matterport 3D tours?

Yes! Heatherstone offers 2 Matterport 3D Tours. Explore different floor plans and see unit level details, all without leaving home.

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18950 Marsh Ln

Dallas, TX 75287

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