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Soon, the Apartments.com website and mobile app won’t be the only way for renters to browse your Apartments.com property listings. Thanks to an upcoming third-party app, ChatGPT users can shortly take advantage of detailed, media-rich Apartments.com listings directly within the popular AI platform.
The new integration will combine the comprehensive detail of Apartments.com listings with the ease of a ChatGPT conversation.
Once enabled, the Apartments.com app within ChatGPT helps renters discover properties, compare their options, and submit a lead, all without switching apps or windows.
And for multifamily owners and operators, this partnership will provide even more visibility for their properties — reaching AI power users where they’re already searching.
The most comprehensive rental search experience in ChatGPT
For renters searching on ChatGPT, no other app offers the same level of immersion and detail as the upcoming Apartments.com app.
From photos to virtual tours, all the media from your listing will be available to browse within ChatGPT. And renters will see only the photos, videos, and tours you want them to see. Media is pulled directly from your listing, not from unauthorized sources across the internet, which helps you maintain control over your branding and online perception.
Unit-specific details, such as pricing, availability, and square footage, are also available within the app. And if a renter is searching for a specific floor plan, such as a two-bedroom, two-bathroom apartment, for example, units that meet the search criteria will be displayed first.
To mirror the experience of searching on Apartments.com, renters can view property placards and browse a map of their intended location, giving them more detail at their fingertips.
And just like on Apartments.com itself, the chat responses provided in the app will reflect the sort order determined by your advertising package.
Connecting prospects with your leasing teams
Once renters have discovered your property and fallen in love, they can reach out to your leasing team directly through your Apartments.com listing within ChatGPT, with having to leave the app. The app features options to call, send a message, and schedule a tour.
Expanding your properties’ visibility in the AI age
Though most renters turn to internet listing sites like Apartments.com to conduct their rental search, a small percentage are already using generative AI chatbots like ChatGPT.
As of late 2025, 5 percent of renters reported that they were using or planning to use a generative AI chatbot in their rental search, according to an Apartments.com renter survey of over 15,000 U.S. adults.
While that number remains relatively small, it highlights a recent shift among renters. Some renters are making generative AI a core part of their rental search process. For these renters, the Apartments.com app within ChatGPT will make their search more effective.
And as the rental search becomes more comprehensive through tools like the Apartments.com app within ChatGPT, a growing number of renters are likely to begin to integrate AI into their rental search.
Whether renters are searching on the Apartments.com website, the Apartments.com mobile app, or through the ChatGPT integration, we’re helping renters find your listings and delivering high-quality leads to your properties.
Learn more about Apartments.com and AI
Check out these resources on how Apartments.com is using AI to deliver higher-quality leads to your listings:
