eaves Twin Creeks

Lived here for 2 years. This is definitely the best apartment complex in the area. Only complaints that have been somewhat valid as I scrolled through reviews are those complaining about footsteps and doors, which clearly if they think, that they never lived underneath someone. Any noise is minimal, and quieter than any other complex I toured or lived in. As long as you are respectful and realistic with management (many people do not handle interactions with managers well) they are EXTREMELY helpful and friendly. Best management, best views, so many trees, and kind maintenance team. It earned its 5 stars.

Moving out after three years. Management unsympathetic in most cases. Poor building construction as you can here people above, doors slamming and the wet wall allows you to hear flushing from above also. The gates are open frequently so security is minimal. Groundskeeping is poor and most areas away from entrance are just dirt, mud when it rains. Overall mediocre property with higher rent.

I cannot speak highly enough about FaRiba and the entire leasing team at Auberry. From my initial inquiry to signing my lease, they demonstrated professionalism, kindness, and genuine care for my needs. Any issues or questions I've had since moving in have been handled promptly and with a smile. This level of customer service sets these apartments apart from the rest and I am proud to call them home.

This is 2nd year of lease. The quality of living at this apartment went down compare to the increase of rent. Old gym and swimming pool only opened for a few month. Party from night to dawn, loud music with bass. They don't care.

I’ve been here a while and let me tell you the staff working the apartment complex are phenomenal! Fariba is amazing at what she does, proactively communicates, and is a person who is attentive to the residents need. The place is phenomenal. It’s quiet and well kept!

The property is really nice and quiet. Such a nice change from my last apartment. Fariba, the best leasing specialist, was super welcoming and super helpful with the whole process! It has been a pleasure working with her and she answers all of our questions thoroughly. This is definitely a great place to rent!!

FaRiba is amazing! She has been super helpful and so delightful during the application process, people like her make me want to live here! Thank you to FaRiba for being amazing!! Also I want to add the manager was super helpful as well, super impressed with how kind these people are! I usually wouldn’t write a review unless someone really made a great impact on my day and these people did that! So thank you!

I visited the community with my son, was a great experience, FaRiba was excellent she found us the best view and place very quick, I applied and soon moved in. I can’t ask for better place and customer service. I give her and Auberry 10/10! Thank you for all hard work FaRiba! My sister visited me and she loves to move here as well in January. Thank you again FaRiba!

Nice apartment and great environment. It is a very quiet and friendly place for family! Management team (Ms. Fariba and the manager) and Maintenance team (Mr. Daniel) are wonderful! They are always willing to help and quickly respond to your questions or requests! Great living experience here especially for family!

It’s amazing environment, beautiful, peaceful and homey place to live. Fast service and IMPORTANT friendly staff like a family. Thank you so much to work hard and make your clients comfort ??

Nice, pretty, quiet, peaceful and great staff. Thanks you for doing everything for our comfort.

Great place to live. The employees are excellent and friendly. It's always peaceful and quiet and very clean.

The Auberry at Twin Creeks is a quiet property blessed with lots of trees. FaRiba, the leasing agent, is a doll. Onsite amenities are nice. I really like the atmosphere of this place. ;-)

Fariba helped us find an apartment with a fantastic view from the balcony, we really appreciate Fariba's help. thank you!

I have been working with FaRiba on moving to Auberry at Twin Creeks. I knew I was super early to start looking for apartments, as I am not moving until March of 2021 but FaRiba has been amazing with the entire process. I met with her a few weeks back and we chatted about what I was looking for, when I wanted to move, etc. She said she would follow up with me as soon as something became available for the time period I was looking at. I work in a very customer service oriented field and follow up is very important to me and all I can say is FaRiba has been amazing. As soon as something became available, where I wanted to be, on the floor I wanted to be on and the layout of the floor plan, she followed up with me. She emailed me, text and called me. To me, that says a LOT and I greatly appreciate her follow up and more importantly follow through. She is one of the main reasons I chose to lease at Auberry at Twin Creeks!! FaRiba....you are fantastic and I so thank you for your help!! :)

Overall, quite and peaceful place to live. Very helpful and friendly management team! Maintenance will get your work orders done in a heart beat. Definitely a place you want to live.

Our office staff Maddii and Fahreba and our maintenance crew “Q” and David make this place Amazing! I’ve lived here 5 years and they make us feel like we live in a close nit community. Always here for our needs, prompt service, beautiful landscaping and I truly love living here. We are getting a new manager, but as long as Maddii and the crew stay on, I’m staying put!!!

This complex management tram is just amazing. So easy to get along with and very friendly. David and Q have been doing an amazing job through this tough pandemic, making sure how to perform their tasks safely as possible and reducing the inconvenience that people can get time to time.

It is about to be a year since I moved to Auberry and I can't see myself moving to any other apartments. The area feels safe and is well maintained. I also want to give a shout out to David and Q who take care of any maintenance issues. They are polite, professional and take care of maintenance issues within a reasonable time. Thank you for all that you do!!!

This apartment complex and the management team is phenomenal. The first day that i went apartment shopping during covid was a one and done experience for me. I contacted the leasing Office and spoke with Fariba, who was extremely pleasant, knowledgeable and welcoming, made the appointment to come visit the complex. Upon completion of my tour, i said to Fariba that i would fill out the application later once i got back home. Fariba was so helpful and advised that i could complete the application while in the office. Application and all verification was completed and approved within days. Upon move in date i received a wonderful 50 inch TV which was a welcome gift. I must say that i made the best decision to move here and completely satisfied. This community is very welcoming, safe and secure. Maintenance team is also prompt and efficient. Grounds are beautiful, clean and well kept! Location is great! I highly recommend This apartment complex. You will definitely feel warm and welcomed.

We just moved in to Aurberry. It's a great neighborhood. FaRiba was so professional and helpful. She took her time to walk us through the whole process. We visited many companies around, came back and applied in Aurberry just because of her. Brian also was so nice and we want to thank you both to be so inviting and make us feel home. Just ask for FaRiba, she goes above and beyond to assist you.

Office staff is so nice! Maintenance is very quick and helpful!

Great staff and neighbors! I’ve never stayed at an apartment as long as I have here!

Management sent an email on 10/24 that residents will no longer be able to pay their rent online as of 10/25. All payments must be made directly to the leasing office, via check. So, if you don't mind paying your rent in person by check every month, and having a management that thinks it's okay to force this on you exactly 1 week before it's due... Electricity - must use CovServ, at the mercy of their rates Cable/internet - AT&T uverse or satellite Missing from monthly fees not included in rent: $5.00 pest control, $25.00 trash charge. Inaccurate from above apartment amenities: Granite counter tops - perhaps in some high end units? I've yet to see any in any I've been in. Spa - it's the hot tub connected to the pool Eat in kitchen - Not a single layout would fit a table in the kitchen. Guess you can stand and eat? Six of their 'Unique Features' listed pretty much covers what they say vs what you get: •Optional Plank Flooring •Optional Plank Wood Flooring •Wood Flooring Optional •Wood Like Plank Floor Entries •Plank Wood Flooring •Plank Wood Flooring Optional

I am a locator and must say this staff, especially Mattie, went out of their way and even stayed late on a Friday night to get my young couple into their new home. My client received a call, as they were driving from Lubbock, that the staff at the community that had approved them, would not let them move in, because his father, with the same name has a utility bill at another location! My client starts his new job on Monday, has a pregnant wife and all of their belongs and no where to live! I called the community and Mattie worked to get them approved and in on the same day. It's so nice to find good caring staff, and what a pleasure to work with!

Ever since my boyfriend and I have moved in here we have had nothing but issues. They have messed up on our rent multiple times one month they charged me twice and said it was my fault and they couldn’t refund my money they said “you sent us the money we didn’t ask for it” so this meant they couldn’t do anything for me. Our carpet is messed up in multiple spot, cracks in the kitchen floor, bathtub makes noises that other people can hear, the ac has gone out 5 times in the past 8 months. The office people do not know what they are doing and the manager Chip doesn’t know how to talk to people, he is always sarcastic, it’s clear he doesn’t care. I have talked to corporate and they don’t care either. I will never live at an apartment complex that is run by them again and I recommend no one else does. If I could give them no stars I definitely would.

new management has made some very good changes, super quiet now, very family friendly, fixing stuff right away !!, friendly and actually doing everything they can to fix problems !! Chip and his staff are making this complex a nice family quiet place to live again !!!! Ash and Laura are super friendly in office and new maintenance guys Daniel, Tyler doing repairs quickly and properly. We were getting ready to move after being here 9 years, but so happy with the management no longer looking.

We moved from a warm loving community in Twin Creeks 2 to a brand new apartments in Allen when it was time to downsize. It felt like we moved into a concrete nightmare, staff included. So we moved again into The Auberry. Ahhhhhh pretty much sums it up. The community is quiet and well kept. The staff is inviting and always pleasant! The grounds keeper is always working diligently to keep it maintained and clean. When there is a work order request it is met quickly! We love it here! We also have a huge patio which is a nice plus! Thank God we are now living in a dream and our nightmare is gone forever!

i am absolutely in love with the new staff at Auberry. They respond quickly to all needs and wants and are sincere about EVERYTHING. The complex is so beautiful and relaxing.Most importantly everything is clean and easy to use. I recommend this complex to any and everyone who need a family oriented and friendly place to live.

My experience at Auberry at Twin Creeks has been amazing. When I say amazing, I have to go into detail and explain exactly what I mean. I never thought that living in an apartment would feel like home. When people think of apartments, they think temporary , a place to stay for a short while as you continue your life's journey. However, Auberry has been the true definition of a home. I feel safe hear. After living here for 5 years, I feel ownership and love for this apartment community. I have had so many amazing experiences. I even have an amazing neighbor who has been a great help to me ( when have a flat tire, forget to close my trunk etc.). When people think of apartments, there is always a fear of crime, bug infestations and rude management. I have never experienced any of these problems even after occupying the same apartment for five years. If you are looking for and apartment that you can actually call a home, Auberry at Twin Creeks is the place to be. I'm so happy I made the decision to move here, and I have never regretted it!

I have lived here since April of 2014. I haven't had any issues. The only concern is the paper thin walls which I'm sure is an issue across the map. The community is quite, the grounds are clean and the tenants seem to be nice. Earlier this year the community was bought by a different company so therefore we received new management. The ladies are nice and try to help anyway they can. They are a bit slow on maintenance request but they do eventually come. The rent is fairly decent for a 1bd 1ba 800 sqft. I before i signed my lease again, I asked about a 2bd 2ba and it was just as much as a mortgage. Unfortunately I will not be renewing my lease in April of 2016 because i want something bigger and worth the money.

Everything about the property is perfect. I live on the 3rd floor and I don't mind walking the extra step. The light fixtures really add a more homey feel with dimmers and nice glass covers. The layout is like no other and they really pay attention to the small things. Tennis court was the topping on the cake for me :)

Do not lease here! Property is under new management as of 4-1-15. They claim Auberry is a "Beautiful Place to live ", however, the un-kept grounds, to over flowing recycling dumpsters, to buildings that are not level, maintenance personal that do poor repair jobs, and dog droppings that are not picked up by there owners....makes Aubrey at Twin Creeks an "Unpleasant Place to live " Much better places in Allen,TX for less money then this property!