Crystal Springs Terrace

I have lived in this apartment for 5yrs now and very happy to continue living here, however being a single mom with 2 young kids, we have outgrown our place here and would like to move to a 2 bedroom apartment. This place is located in a very private secluded area that is very peaceful yet you have all the amenities like gym, pool, barbeque area where you can enjoy weekends like you are on vacation. They just built a new gym & clubhouse so you don't even need to go out and join a fitness club - its free here.

The apartments have absolutely no type of barrier or sound insulation. My life and the life of my family turned upside down when we had the misfortune to live below a super noisy resident who did not respect us: They stepped so hard on the floor that they would wake us up if we were asleep, as they got out of bed it seemed like they were jumping on the floor, always letting things fall to the floor. They lived as if there was no one living beneath them. Several times I came home from work and found my wife sleeping in the living room because it was impossible to sleep in the bedroom. The noises occurred after 11:30 p.m. and ended when they slept around 2:30 p.m., with noisy days passing until 3 p.m. in the morning. The property director knew everything that was happening in the apartment and did nothing to solve the problem. Of the few times she responded to my emails, one of the answers was that I should look for a home because I would not find the neighbors quiet in the apartments on the Crystal Springs terrace. After 4 months sending out emails stating the problems, I asked him to move us to a new apartment. the director Valerie said he could not because the rules had changed. Valerie, you said I should call the police every time my neighbor jumped out of bed at dawn every time they made a noise or dropped things on the floor. The big question Valerie that my complaints was about noises after 12 AM and on a few days ended at 3 AM. I have filed all the emails I sent to Director Valerie, I can send it to anyone who has an interest in verifying the information described above. Definitely my worst experience, would not recommend to anyone Crystal Springs Terrace.

It's right by Interstate 280, but you can hardly hear the traffic because of the wall set beside the freeway. The landscape reminds me of college at Santa Cruz because it is full of trees, near a park and a short drive to the beach. The only problem is maintenance takes forever to fix anything in your apartment. One of the laundry rooms remained vacant for months while they "repaired" the foundation.

The staff is nice although at times they tend to be too involved in your personal business. The grounds need major upgrade as well as the apartments themselves. More guest parking should be made available.

I have a one large bedroom and when I first moved in I was very excited. But I didn't notice that there were only windows on one side of the apartment and it is very long. I love the size, the kitchen is nice with granite counter tops, medium amount of cabinet space. Most of the apartments have windows on both sides but I have one of the token apartments that entered through the bottom floor rather than the top. I love my large patio and after adding some decorative lanterns, It is a really great place to paint or just have a cup of coffee. The staff is very friendly. I have had a few problems here and there but nothing crazy or terrible. The price is a little more affordable then the rest of the bay area and there are three pools around the complex. Parking is a bit of a problem if you have more than one vehicle, but my boyfriend and I pay $50 bucks for an extra spot. You have to pay a deposit, Pet deposit, and pet rent. And no utilities are included. The gym is new, and nice. (a little bigger than other apartment complexes.) Over all, I say that if you get a better apartment location on the premise it could be a great experience. Or if you like have a more cave like apartment, mine would be perfect for you! haha Hopefully this helpful!