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Virginia Henrico County Richmond Carriage Club Apartments

Carriage Club Apartments

7098 Fernwood St, Richmond, VA 23228

3.4 (19 reviews)

Property Rating

3.4
Good
Out of 5

3.4 Blended Score

See all 19 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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804-781-3767
  • Monthly Rent

    $1,215 - $1,613

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    822 - 1,176 sq ft

Carriage Club Apartments
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Nestled in the heart of Staples Mill Road and Broad Street, Carriage Club Apartments places you amidst an array of shopping, dining, conveniences, and more. Just 10 minutes from downtown Richmond and easy access to I-64, and I-95, commute for work or play with ease. Find the space that fits you best from Carriage Club’s collection of 1, 2, and 3 bedroom apartments, and find yourself right at home. This Henrico apartment community offers more than an exceptional Richmond location and spacious floor plans; residents enjoy exclusive lifestyle advantages with community amenities like a clubhouse with billiards, fitness center, playground, swimming pool, dog park, and picnic area with grills. Find your home at Carriage Club Apartments today!

Read More

Pricing & Floor Plans

filter results by bedrooms
Highland $1,255
1 Bed 1 Bath 862 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4702-831
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 7004-1423
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 7103-2621
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 7102-2022
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 4700-932
    price $1,255
    Unit Special
    square feet 862
    availibility Now

Exmoor $1,215
1 Bed 1 Bath 822 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7000-1211
    price $1,215
    square feet 822
    availibility Jun 20
Morgan $1,495
2 Beds 1 Bath 862 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7109-2321
    price $1,495
    square feet 862
    availibility Now
Saddlebred $1,550
2 Beds 1 Bath 964 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7005-412
    price $1,550
    square feet 964
    availibility Jun 20
  • Unit 7100-1932
    price $1,550
    square feet 964
    availibility Jul 7
  • Unit 4701-131
    price $1,550
    square feet 964
    availibility Jul 25
Clydesdale $1,613
2 Beds 1 Bath 1,094 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4703-212
    price $1,613
    square feet 1,094
    availibility Jul 3
Thoroughbred Call for Rent Not Available
2 Beds 1 Bath 999 Sq Ft
Shire Call for Rent Not Available
3 Beds 2 Baths 1,176 Sq Ft
Highland $1,255
1 Bed 1 Bath 862 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4702-831
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 7004-1423
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 7103-2621
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 7102-2022
    price $1,255
    Unit Special
    square feet 862
    availibility Now
  • Unit 4700-932
    price $1,255
    Unit Special
    square feet 862
    availibility Now

Exmoor $1,215
1 Bed 1 Bath 822 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7000-1211
    price $1,215
    square feet 822
    availibility Jun 20
Morgan $1,495
2 Beds 1 Bath 862 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7109-2321
    price $1,495
    square feet 862
    availibility Now
Saddlebred $1,550
2 Beds 1 Bath 964 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7005-412
    price $1,550
    square feet 964
    availibility Jun 20
  • Unit 7100-1932
    price $1,550
    square feet 964
    availibility Jul 7
  • Unit 4701-131
    price $1,550
    square feet 964
    availibility Jul 25
Clydesdale $1,613
2 Beds 1 Bath 1,094 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4703-212
    price $1,613
    square feet 1,094
    availibility Jul 3
Thoroughbred Call for Rent Not Available
2 Beds 1 Bath 999 Sq Ft
Shire Call for Rent Not Available
3 Beds 2 Baths 1,176 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • Monthly Utilities & Services
  • Amenity Fee
    $20
  • Trash Fee
    $15
  • Washer/Dryer Rental
    OPTIONAL washer/dryer rental available.
    $50
  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $350
  • Pet Limit
    2
  • Cats Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $350
  • Pet Limit
    2

Details

Lease Options

  • 12 months

Property Information

  • Built in 1964
  • 297 units/3 stories

Matterport 3D Tours

1 BR, 1 BA- 862 SF
1/5

About Carriage Club Apartments

Nestled in the heart of Staples Mill Road and Broad Street, Carriage Club Apartments places you amidst an array of shopping, dining, conveniences, and more. Just 10 minutes from downtown Richmond and easy access to I-64, and I-95, commute for work or play with ease. Find the space that fits you best from Carriage Club’s collection of 1, 2, and 3 bedroom apartments, and find yourself right at home. This Henrico apartment community offers more than an exceptional Richmond location and spacious floor plans; residents enjoy exclusive lifestyle advantages with community amenities like a clubhouse with billiards, fitness center, playground, swimming pool, dog park, and picnic area with grills. Find your home at Carriage Club Apartments today!

Carriage Club Apartments is an apartment community located in Henrico County and the 23228 ZIP Code. This area is served by the Henrico County Public Schools attendance zone.

Contact

View Property Website
Language: English
Open 9am - 5:30pm Today
  • Monday - Friday, 9am - 5:30pm
  • Saturday & Sunday, Closed

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

  • Laundry Facilities
  • Property Manager on Site
  • Laundry Service
  • Planned Social Activities
  • Pet Play Area
  • Clubhouse
  • Fitness Center
  • Pool
  • Playground
  • Tennis Court
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Heating
  • Smoke Free
  • Cable Ready
  • Satellite TV
  • Storage Space
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Eat-in Kitchen
  • Range
  • Refrigerator
  • Hardwood Floors
  • Sunroom
  • Walk-In Closets
  • Balcony
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Property Manager on Site
  • Laundry Service
  • Planned Social Activities
  • Pet Play Area
  • Clubhouse
  • Grill
  • Picnic Area
  • Fitness Center
  • Pool
  • Playground
  • Tennis Court
  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Heating
  • Smoke Free
  • Cable Ready
  • Satellite TV
  • Storage Space
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Eat-in Kitchen
  • Range
  • Refrigerator
  • Hardwood Floors
  • Sunroom
  • Walk-In Closets
  • Balcony
Expenses
Recurring
Cat Rent $35
Dog Rent $35
One-Time
Cat Fee $350
Dog Fee $350
Office Hours
Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm
Saturday Closed
Sunday Closed
804-781-3767
City - Richmond

Featuring a historic charm and progressive attitude, Richmond is the capital city of Virginia. Nicknamed the “Creative Culture,” art, history, and a strong sense of community define this eclectic city. Walk through the cobblestone streets to find murals, sculptures, and other forms of public art decorating local businesses and storefronts. From the Virginia Museum of Fine Arts to the Poe Museum, the arts are represented throughout the entire city. Not just for art lovers, foodies thrive in Richmond. The city has been crowned as one of the best spots in the country for great eats, and residents can get a taste of all it has to offer through the countless local restaurants that encompass every cuisine from southern comfort to Korean barbeque. With all the hustle and bustle of the city, residents need an escape into nature, and the city certainly provides. The James River runs through Richmond allowing thrill seeking residents to explore the whitewater rapids.

Learn more about living in Richmond 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Reynolds C.C., Parham Road
Drive: 7 min 3.8 mi
University of Richmond
Drive: 11 min 4.3 mi
Virginia Union University
Drive: 13 min 6.5 mi
VCU
Drive: 13 min 7.2 mi
Carriage Club Apartments is within 7 minutes or 3.8 miles from Reynolds C.C., Parham Road. It is also near University of Richmond and Virginia Union University.
Schools
  • Public Schools
  • Private Schools
Holladay Elementary
Public Elementary School
Grades PK-5
796 Students
Attendance Zone
Brookland Middle
Public Middle School
Grades 6-8
1,074 Students
Attendance Zone
Tucker High
Public High School
Grades 9-12
1,916 Students
Attendance Zone
Our Lady Of Lourdes School
Private Elementary & Middle School
Grades PK-8
345 Students
Nearby
Northstar Academy
Private Elementary, Middle & High School
Grades 3-12
87 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Carriage Club Apartments is near Richmond International, located 16.4 miles or 26 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Richmond Staples Mill Road Amtrak Station
Walk: 14 min 0.7 mi
Richmond Main Street Amtrak Station
Drive: 13 min 8.5 mi
Ashland Amtrak
Drive: 23 min 15.3 mi
Petersburg Amtrak Station
Drive: 45 min 31.5 mi
Airports Distance
Airports Distance
Richmond International
Drive: 26 min 16.4 mi
Car-Dependent
36
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
40
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Carriage Club Apartments.

Shopping Centers Distance
Shopping Centers Distance
Glenside Center
Walk: 8 min 0.4 mi
Staples Mill Shopping Center
Walk: 9 min 0.5 mi
The Shoppes at Staples Mill and Glenside
Walk: 12 min 0.7 mi
Carriage Club Apartments has 3 shopping centers within 0.7 mile, which is about a 12-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Lewis Ginter Botanical Garden
Drive: 6 min 2.5 mi
Bryan Park and Nature Center
Drive: 7 min 3.4 mi
Meadow Farm Museum
Drive: 8 min 4.7 mi
Children's Museum of Richmond
Drive: 11 min 5.3 mi
Three Lakes Park & Nature Center
Drive: 13 min 6.1 mi
Carriage Club Apartments has 5 parks within 6.1 miles, including Lewis Ginter Botanical Garden, Bryan Park and Nature Center, and Meadow Farm Museum.
Hospitals Distance
Hospitals Distance
Henrico Doctors' Hospital
Drive: 4 min 2.3 mi
Bon Secours St. Mary's Hospital
Drive: 6 min 3.0 mi
Children's Hospital of Richmond
Drive: 10 min 5.7 mi
Carriage Club Apartments has 3 hospitals within 5.7 miles, the nearest is Henrico Doctors' Hospital which is 2.3 miles away and a 4 minute drive.
Military Bases Distance
Military Bases Distance
Fort Gregg-Adams Military Reservation Bland
Drive: 44 min 32.6 mi
Fort Gregg-Adams Military Reservation Hopewell
Drive: 46 min 33.2 mi
Carriage Club Apartments is 32.6 miles from Fort Gregg-Adams Military Reservation Bland, and is convenient to other military bases, including Fort Gregg-Adams Military Reservation Hopewell.
 
 

Property Ratings at Carriage Club Apartments

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.4
Good
Out of 5

3.4 Blended Score

19 Renter Reviews

Share details of your own experience with this property

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4/1/23
Don’t move here!!!

Don’t even bother. This is a projects style apartment complex. They charge an absurd amount for what you get. The complex is trash. I haven’t had electricity in half my apartment for two years. The tub was painted and is now chipping. The area is poorly maintained. They refuse to work with people on back rent.they will be sure to provide “resources” instead of helping you. and I’m a disabled veteran. It’s insane how “we can’t do…” is their response every time. Don’t bother!Don’t waste your time or money!

Property Manager at Carriage Club Apartments, Responded To This Review

We are sorry to hear that you are facing some issues. These are all things that maintenance and the office teams can help with. Make sure a maintenance request has been filed and the office can give you resources towards payment help but we are self do not do payment plans. We don't ever want our residents not feeling cared for. If you would like to address your concerns further please contact us via email at carraigeclub@greenbriermc.com or if you’d like to speak to someone on our corporate team, receptionist@greenbriermc.com.

12/15/22
Do better please

I moved here back in April of this year. I thought I had me a nice remodeled apartment in a decent neighborhood. Although my apartment was remodeled it still had roaches. I saw the first one 5 days after I moved in in the kitchen draw where I was about to put my brand new utensils at. I saw the next one on the kitchen counter the next day, then the third one on the kitchen wall that same night. After that that’s when I reported it the office. They had pest control come and spray but that only lasted for a couple of days. The final straw was when I came home and saw one crawling on the frame of my brand new bed. Every time I would cook they would always come from behind the oven and that’s beyond disgusted. I haven’t cooked here in months. No matter how much they came and sprayed they never went away because if one person in that building has them then every unit in that building will have them because they are in the pipes but they don’t care. They tried to make it seem as if you don’t clean up or leave food behind they will come. Well duh I know that and I’m a very clean individual, they just don’t want to admit that these are some roach infested apartments no matter how much remodeling you do on the inside. And it’s not just me, I have a friend that also stays here and she is dealing with the same issues as me. Also the walls are extremely thin. I never thought walls could be so thin. It’s to the point where I can hear my neighbors conversation. It honestly feels like they are going to come thru the celling when they walk. I’ve been woken up several times in the night just from hearing their phone vibrate. Idk if they have it on the floor or on a nightstand but it’s no reason I should be hearing that. I haven’t paid rents in months and I don’t plan on to. I’m not giving out my hard earned money to somewhere that doesn’t feel like home. The leasing office looks better than the apartment and I can guarantee you they don’t have any bugs in that building.

11/2/22
Poor apartment quality

Mold in apartments, water leaks, bugs in units no help from maintenance. Can't wait till end of my lease best thing u can do is avoid this place don't make my mistake

8/2/22
DO NOT MOVE HERE!!!

Worst place I’ve ever lived at. Been here for a year and 2 months. To break the lease is outrageous! Rent goes up every month. WITH NO NOTICE!! The gym and pool are never open. If It is open, everything closes at 5. Normal people work til 5. Roach infested. Slow maintenance. Never fix anything.

6/2/20
Worst place I've ever lived

Front desk will ignore your calls unless you call multiple times in row, car almost towed, maintenance requests get ignored, front office will lie about specific dates and times that something will be repaired, have been shady with letting me see my past billing statements, cannot explain certain charges or their increases (on lease, not from utilities). I have been waiting for over 2 months (STILL waiting) for a major appliance to be fixed/replaced. Terrible terrible terrible place to fork over your hard earned cash to every month- you'll have better luck with a cardboard box and some newspaper.

Property Manager at Carriage Club Apartments, Responded To This Review

Thank you for taking time to post this review. We invite you to call us to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We value your feedback. Warmest Regards, Carriage Club

3/4/20
World Class Customer Service

Let me tell you I have experienced nothing but professionalism since my first call to the office. The application process was super easy and my leasing agent, Domenique, was absolutely amazing. She maintained contact and kept us updated. My mom had some very specific request for her apartment and Domenique made it happen with what seemed like the snap of a finger. My mom needed to change her move in date... it was no problem. Domenique worked with us to make our dreams a reality. The lease signing was super quick and easy, but everything was explained. I couldn’t be more please with Domenique, Maggie, and the very friendly but quiet office manager (I forgot his name). Make no mistake Greenbrier Management is making changes and doing things the right way. Past reviews were based on horrible property management companies prior to the AMAZING folks at Greenbrier. Please come check Carriage Club our and ask for Domenique. I promise you that you will experience nothing but AWESOMENESS. My parents love their new home. I can’t thank Greenbrier enough. Happily Signed, D.C.

Property Manager at Carriage Club Apartments, Responded To This Review

Thank you for this incredible review! It warms our hearts to hear that you have had nothing but great experiences with our new management team here at Carriage Club, and we are very grateful for your compliments. If there is anything you need assistance with, please don't hesitate to give us a call or stop by our office for a chat. Thanks again, and take care!

10/5/19
Terrible

Do not move here. Even under new management this complex has proven to have no regard for their paying residents. My car has been towed TWICE within a 72 hour period because the complex refused to give me a parking pass after I requested one for a vehicle I had just purchased simply because I still had temporary tags. Their solution was to park in visitors parking. This would not be an issue if there were more that 12-14 visitors spots in the entire complex, which quickly fill up by the time I get home. So far the complex has refused to reimburse me for the $175 I’ve spent to get my car back and has not provided any alternative solutions to no available visitor parking for a PAYING RESIDENT. I do not recommend this complex nor will I be renewing my lease. I’ve lived here since February 2019 and this is the third time I’ve had my car wrongfully towed.

Property Manager at Carriage Club Apartments, Responded To This Review

We are sorry to see that you feel this way towards our staff. First and foremost, our staff does indeed care about our residents and their needs. We take great pride in our ability to work closely with our residents and provide them with transparent information and service. We are always doing what we can to make sure that any issues are attended to and addressed with the confidence that you are more than satisfied with our solution. If you wish to discuss this further, please reach out to a team member in our office at any time. Thank you.

9/18/19
Smooth Sailing

I haven't had many issues with the new management, i feel like they care about their service. The maintenance tends to my issues in a timely manner, especially recently when my sink was broken. The management in office has been in and out but i feel as though they keep me updated on changes. I am pleased so far!

Property Manager at Carriage Club Apartments, Responded To This Review

We are very pleased to see that you are happy with your experience and the services you have received from our staff. It means so much to our team to know you find our efforts to be worthy of a full five stars, and we truly appreciate the time you've taken to recognize their hard work to make sure your experience has been nothing but positive.

7/20/19
Fed up

Don’t live here unless you are trying to just get by. You get what you pay for. I usually give good reviews but not this. I’ve been here two years and had several issue and maintenance would fix. However this past yeah has been a headache and very frustrating especially being a tenant who pays rent Monthly. 1. The pool is smaller than before 2. Where are maintenance and house keepers they we really nice. 3. 3 packages have been stole and my neighbor had hers stole just yesterday actually while she was home. My oven had been broken for atleast a month now so I’m confused. Then y’all sent a request for feedback when y’all havent fixed the issue. 3. Currently my ac is out at 80 degrees plus in my home and it’s 100 currently outside. The hours are m-f 8-5 so who am I suppose to call with an emergency like the one currently on the weekend. Ps. Please don’t respond with the “I’m sorry to hear this come by so we can discuss” because I will be there Monday morning ??

Property Manager at Carriage Club Apartments, Responded To This Review

We are disheartened to see that you have had to deal with these issues that have hindered you from enjoying your experience. We understand your frustrations and want to assure that we are here to help you and provide you with the everything you need in order to have a great living experience. We have an abundance amount of confidence in our team to work with you and discuss each issue you may have in great detail to get to a resolution, we ask that you reach out to a team member in our office or over the phone at (804) 262-2768, and they will be sure to assist you. Thank you. - The Team at Carriage Club

6/3/19
They deserve NO STARS

This apartment complex has the most unprofessional staff. I was supposed to move in on June 5th!!! They called me May 31st and told me they have to push my move in date because the tenant is still living in the apartment. They had to be aware of this before they called me!!! They gave me the run around for weeks about sending me my welcome letter. I paid a fee to hold that apartment for that date. We had an agreement and that agreement was broken. DO NOT STAY HERE, they don't deserve your time or your money because they don't appreciate it anyway. They had no regard to me not having a place to lay my head down and they couldn't even come up with a solution that made any sense!!! They didn't care and for people to be so evil, knowing that I was relocating for work and had obligations and showing no urgency or respect to my situation is very unfortunate. Do not waste a headache!!! -CA

Property Manager at Carriage Club Apartments, Responded To This Review

Hi there I am so sorry to hear about your experience! We are now under NEW ownership and NEW management and we would love the opportunity to serve you if you are still interested. Please contact us at (804) 262-2768

4/23/19
Shady and unprofessional

I lived here for 2 years and have never been happier to move out of anywhere before. In those 2 years I had my car broken into and they have no cameras anywhere. They didn't warn me there would be heavy construction 4 feet away from my unit before signing the lease. Also after moving out I was told everything was good to go only to be hit with a $3,000 bill 2 months after leaving. This has allot to do with the constantly changing management that never did their job so paper work was lost and not handled properly. This place is over priced, unsafe and unprofessional. DO NOT LIVE HERE.

Property Manager at Carriage Club Apartments, Responded To This Review

Hi, We're sorry that we did not meet your expectations during your stay in our community and we apologize that you experienced these frustrations. Although you no longer reside here, please feel free to contact us at bonaventurecares@bonaventure.com to discuss your concerns in more detail.

1/21/19
Worst complex in Richmond

This is the worst place I have ever lived in. We lived there from July 2017-May 2018. Property manager switched 3 times and never told us. Apartment was trashed when we moved in. No one ever returned phone calls. Bug problem. packages stolen. If I had the time, energy and money, I would have filed a lawsuit against this apartment complex and left as soon as I moved in. Renters beware. The price is way to high. AC went out for over a week right before we moved out. I am so glad I live somewhere else.

Property Manager at Carriage Club Apartments, Responded To This Review

Thank you for taking the time to review your stay at Carriage Club. We take all resident feedback seriously and try to learn from each review, both positive and constructive, in an effort to improve our community. We would welcome the opportunity to discuss your experience further, so please don't hesitate to contact us at 804-262-2768 or carriageclub@bonaventure.com. Thanks again.

10/17/18
Current Resident

Awful!! Worst place I’ve ever lived!! I’ve been waiting since July 8th for my apartment to be fixed and only received apologies and empty promises!!

Property Manager at Carriage Club Apartments, Responded To This Review

We apologize that our customer service has been falling short of your expectations. Our goal at Carriage Club is to address maintenance requests in a timely manner with minimal inconvenience to our residents, and we're sorry if this hasn't been your experience. We'd like the opportunity to speak with you about your concerns, so kindly give us a call at 804-262-2768 or stop by the office. Thank you.

8/23/18
Horrible management

Don’t move here they will give you the biggest headache and stress ever. My boyfriend and I had just paid them rent and then we would get a call from different person saying we are getting evicted if we don’t get it paid by next week. We even went to court and we paid them before the 10 days. They would add stuff to your bill every month that you never seen before. Bugs and roaches everywhere. We have a one bed room apartment and in the bed room they install the lights but gave us no light LOLOLOLOL. The walls are super dirty When we moved in there were dead bugs everywhere like they just called an exterminator to the place and left the bed bugs behind. People abandon their animals People getting robbed. The team management is super slow they will hold onto your money until the very last minute to pay rent No parking what so ever It’s annoying. They don’t care about the people here it like sitting with high school dramas. Horrible horrible people.

Property Manager at Carriage Club Apartments, Responded To This Review

We're sorry to hear that you're having a difficult time here at Carriage Club. Providing excellent customer service is one of our most important parts of our job and we apologize that this isn't what you have been receiving. We'd love the opportunity to speak with you directly about your concerns and how we can make things better for you, so please contact us at 804-262-2768 or email us at carriageclub@bonaventure.com. We look forward to speaking to you.

Property Manager at Carriage Club Apartments, Responded To This Review

We appreciate you sharing this feedback with us. We regret to hear that you're not having a positive experience here at Carriage Club. It's important that we address maintenance concerns in a timely manner, and it's also important that we give our residents the customer service they expect and deserve. Please give us a call at 804-262-2768 or email us at carriageclub@bonaventure.com so we can talk through your concerns and make things right. Thank you.

8/6/18
Horrible Management

Have lived here for a year and a half and I can tell you this place is over priced, car break ins, and terrible management. They will try anything to make you pay extra and will always blame you if there are any issue. They will not take responsibility for any mistakes. Plus they have bed bugs and large roaches. Stay away. No where near as nice as the pictures.

1/19/18
Terrible

This is a terrible place to live if you are looking for an apartment please look elsewhere. Since I’ve moved in my toilet is removing it self from the ground and causing a leakage to the apartment under me at least two times. I’ve constantly had to call maintenance about my garbage disposal and my dishwasher has never worked since I’ve moved in. I moved in this apartment June 2017 and it has been terrible ever since. These apartments have roaches and the walls are not painted well. Before I moved in I made sure to call the leasing office and ask if there were bugs or any pest control services that were called out to the building that I was moving in recently and I was assured they had no issues with bugs. Shortly after I moved and I begin seeing roaches outside of the building as well as inside of my apartment. Bug infested and the leasing office manager is rude for no reason and only offered excuses no help. STAY AWAY!!!!

9/22/15
Not that great

Advertised as a five star apartment . Moved in with roaches and broken Ac . One shower didn't have a shower head ,could see signs of past water damage. Promised an exterminator every Thursday , have yet to see it . Management is terrible . Apartment are big and spacious but need work done .

8/31/15
Good for first apartment

No the best place to live but for a first Apartment it was pretty good . Nice size . Great price .

7/23/15
The Best Place Not To Live

I should have known I was in for it when I went to pick up the key to the first floor apartment I way promised and the apartment they gave me was on the third floor. I have never before lived in an apartment with a leaky roof. The air conditioning works sporadically and there are roaches everywhere. I was told that the exterminator wold be here ever week. It only happens when I make a fuss.You can draw your own conclusions.

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Carriage Club Apartments Photos

  • Renovated Kitchen

  • 1 BR, 1 BA- 862 SF

  • Living Area

  • Living Area

  • Balcony

  • Renovated Bathroom

  • Bedroom

  • 1BR, 1BA

  • 1BR, 1BA

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  • Exmoor Floorplan (3)

  • Highland Floorplan (2)

  • Highland Floorplan (1)

  • Highland Floorplan (3)

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Which floor plans are available, and what are the price ranges?

Carriage Club Apartments has one to three bedrooms with rent ranges from $1,215/mo. to $1,613/mo.

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7098 Fernwood St

Richmond, VA 23228

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