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Monthly Rent
$1,199 - $1,547
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
550 - 950 sq ft
Welcome Home to Brookside 17!
Pricing & Floor Plans
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Unit 10price $1,221square feet 700availibility Now
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Unit 06price $1,231square feet 700availibility Now
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Unit 06price $1,229square feet 700availibility Nov 16
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Unit 03price $1,216square feet 550availibility Now
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Unit 14price $1,226square feet 550availibility Now
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Unit 01price $1,226square feet 550availibility Now
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Unit 07price $1,402square feet 950availibility Now
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Unit 14price $1,407square feet 950availibility Now
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Unit 15price $1,422square feet 950availibility Now
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Unit 10price $1,221square feet 700availibility Now
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Unit 06price $1,231square feet 700availibility Now
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Unit 06price $1,229square feet 700availibility Nov 16
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Unit 03price $1,216square feet 550availibility Now
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Unit 14price $1,226square feet 550availibility Now
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Unit 01price $1,226square feet 550availibility Now
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Unit 07price $1,402square feet 950availibility Now
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Unit 14price $1,407square feet 950availibility Now
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Unit 15price $1,422square feet 950availibility Now
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- One-Time Basics
- Due at Application
- Application Fee Per Applicant$75
- Due at Move-In
- Administrative Fee$150
- Due at Application
- Dogs
- Monthly Pet Fee$20
- One-Time Pet Fee$300
Restrictions:Apartment living is better with your best friend. We have the perfect home for you and your pet. Brookside 17 is proud to be pet friendly, so when your searching for your next apartment be sure to check out our fabulous apartments and amazing amenities. Our pet fee is a one-time, non-refundable amount of $300 for your first pet and additional $150 for the next pets. Pet rent is $20 per month per pet. We allow up to 3 pets per apartment. Breed restrictions apply. Call for more details.Read MoreRead Less - Cats
- Monthly Pet Fee$20
- One-Time Pet Fee$300
Restrictions:Apartment living is better with your best friend. We have the perfect home for you and your pet. Brookside 17 is proud to be pet friendly, so when your searching for your next apartment be sure to check out our fabulous apartments and amazing amenities. Our pet fee is a one-time, non-refundable amount of $300 for your first pet and additional $150 for the next pets. Pet rent is $20 per month per pet. We allow up to 3 pets per apartment. Breed restrictions apply. Call for more details.
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Details
Lease Options
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6 - 15 Month Leases
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Short term lease
Property Information
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Built in 1988
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288 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Brookside 17
Welcome Home to Brookside 17!
Brookside 17 is an apartment community located in Mecklenburg County and the 28105 ZIP Code. This area is served by the Charlotte-Mecklenburg attendance zone.
Unique Features
- 24-hour Emergency Maintenance
- Pickle Ball - Tennis Court
- Professional On-site Management
- Renovation
- Serene Lake Views
- 2nd Floor
- A1 Renovation Upgrade
- Partial Upgrade
- Bay windows
- Leash-free Community Pet Parks
- Open Concept Layout
- Vaulted Ceilings
- Wood Burning Fireplaces*
- 3rd Floor
- Pond View
- 1st Floor
- Wood style floors & carpet
- Bistro Area With Lake Views
- Granite Countertop*
- Mature Tree Lined Community
- Outdoor Grills With Fire Pit
- Wooded View
- Luxury Vinyl Plank Style Flooring*
- Resident Clubhouse With Coffee Bar
- Waterside Scenic Walking Trail
Community Amenities
Fitness Center
Laundry Facilities
Clubhouse
Business Center
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Laundry Service
- Pet Play Area
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Storage Space
- Walk-Up
- Fitness Center
- Tennis Court
- Walking/Biking Trails
- Sundeck
- Grill
- Picnic Area
- Pond
Apartment Features
Washer/Dryer
Dishwasher
Walk-In Closets
Granite Countertops
Microwave
Refrigerator
Wi-Fi
Tub/Shower
Highlights
- Wi-Fi
- Washer/Dryer
- Heating
- Ceiling Fans
- Cable Ready
- Storage Space
- Double Vanities
- Tub/Shower
- Fireplace
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Eat-in Kitchen
- Kitchen
- Microwave
- Range
- Refrigerator
Model Details
- Carpet
- Vinyl Flooring
- Vaulted Ceiling
- Bay Window
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Laundry Service
- Pet Play Area
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Storage Space
- Walk-Up
- Sundeck
- Grill
- Picnic Area
- Pond
- Fitness Center
- Tennis Court
- Walking/Biking Trails
- 24-hour Emergency Maintenance
- Pickle Ball - Tennis Court
- Professional On-site Management
- Renovation
- Serene Lake Views
- 2nd Floor
- A1 Renovation Upgrade
- Partial Upgrade
- Bay windows
- Leash-free Community Pet Parks
- Open Concept Layout
- Vaulted Ceilings
- Wood Burning Fireplaces*
- 3rd Floor
- Pond View
- 1st Floor
- Wood style floors & carpet
- Bistro Area With Lake Views
- Granite Countertop*
- Mature Tree Lined Community
- Outdoor Grills With Fire Pit
- Wooded View
- Luxury Vinyl Plank Style Flooring*
- Resident Clubhouse With Coffee Bar
- Waterside Scenic Walking Trail
- Wi-Fi
- Washer/Dryer
- Heating
- Ceiling Fans
- Cable Ready
- Storage Space
- Double Vanities
- Tub/Shower
- Fireplace
- Dishwasher
- Disposal
- Granite Countertops
- Eat-in Kitchen
- Kitchen
- Microwave
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Vaulted Ceiling
- Bay Window
- Views
- Walk-In Closets
- Window Coverings
- Balcony
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Located about 11 miles southeast of Charlotte, Matthews is a scenic suburb brimming with hometown spirit. Residents enjoy being a part of a close-knit community in Matthews, with friendly neighbors and year-round festivals and events.
Recreational opportunities are abundant in Matthews, with beautiful parks like Squirrel Lake Park and Idlewild Road Park as well as the expansive Sportsplex at Matthews, which boasts 12 multi-use fields and a large stadium.
Shopping options range from national retailers at modern plazas like Sycamore Commons and Windsor Square to charming boutiques in the vibrant downtown district stretched along Trade Street. Matthews’ historic downtown also touts a bevy of unique eateries, bars, cafes, and markets in brick buildings. Commuting and traveling from Matthews is easy with convenience to I-485, U.S. 74, and Charlotte Douglas International Airport.
Learn more about living in Matthews| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 11 min | 4.7 mi | |
| Drive: | 15 min | 9.4 mi | |
| Drive: | 19 min | 9.6 mi | |
| Drive: | 26 min | 13.8 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Matthews include Hawthorne Ln & 8Th St Citylynx, located 8.4 miles from Brookside 17. Brookside 17 is near Charlotte/Douglas International, located 18.0 miles or 32 minutes away, and Concord-Padgett Regional, located 22.6 miles or 36 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 16 min | 8.4 mi | |
| Drive: | 17 min | 8.7 mi | |
| Drive: | 16 min | 9.7 mi | |
| Drive: | 16 min | 9.8 mi | |
|
|
Drive: | 24 min | 13.3 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 19 min | 11.2 mi |
|
|
Drive: | 45 min | 31.6 mi |
| Drive: | 48 min | 33.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
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Charlotte/Douglas International
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Drive: | 32 min | 18.0 mi |
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Concord-Padgett Regional
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Drive: | 36 min | 22.6 mi |
Time and distance from Brookside 17.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 9 min | 0.5 mi | |
| Walk: | 12 min | 0.6 mi | |
| Walk: | 13 min | 0.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Campbell Creek Greenway
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Drive: | 7 min | 3.2 mi |
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Stallings Municipal Park
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Drive: | 8 min | 4.2 mi |
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Evergreen Nature Preserve
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Drive: | 14 min | 6.6 mi |
|
Blair Mills Park
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Drive: | 13 min | 6.7 mi |
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Briar Creek Greenway
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Drive: | 18 min | 9.3 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 16 min | 9.8 mi | |
| Drive: | 18 min | 10.0 mi | |
| Drive: | 18 min | 10.7 mi |
Property Ratings at Brookside 17
Since moving in i noticed it’s really quiet at night. I liked that because I get up at 4 in the morning, I be well rested. I also like the pond of turtles the community have, it’s very relaxing and soothing
Property Manager at Brookside 17, Responded To This Review
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you appreciate the peaceful atmosphere at night—it's great that it's helping you get your rest for those early mornings. We're also glad you enjoy the turtle pond! It’s wonderful to know it adds to your relaxation and overall experience in the community. If you ever have any questions or need assistance, please don't hesitate to reach out. We’re here to help!
All have been good since I been at Brookside. I haven’t had any problem i am glad to leave in a good neighborhood. Just sometime the parking lot get full quick I guess we have a lot of new neighbors dont know.
Property Manager at Brookside 17, Responded To This Review
Thank you so much for sharing your experience! We’re thrilled to hear you’re enjoying your time at Brookside and feel happy in the neighborhood. We appreciate your patience as our community grows and more neighbors join us — we’re always looking for ways to improve the parking situation and will keep your feedback in mind. We’re so glad you’re part of our community!
Brookside 17 is an amazing community! It is family friendly and every employee is so kind and always willing to help so incredibly excited about my future at brookside 17!!
Property Manager at Brookside 17, Responded To This Review
We’re thrilled to hear that you’re enjoying your experience at Brookside 17! Creating a family-friendly environment is our priority, and it’s wonderful to know that our team’s kindness and support have made a difference for you. We’re just as excited about your future here! If you ever need anything, don’t hesitate to reach out. Welcome home!
Love the neighborhood. I have fallen in love with Matthews and I’m so grateful to call this place my home. The neighbors and staff are all friendly and it’s nice to have a safe and quiet place to go after a long day at work
Property Manager at Brookside 17, Responded To This Review
We’re thrilled to hear that you love the neighborhood and feel at home here in Matthews! Our community is all about fostering a friendly and safe environment, and it’s great to know that our staff and neighbors have made a positive impact on your experience. If you ever need anything, don’t hesitate to reach out. Welcome home!
Lugar tranquilo, limpio y muy acogedor, responden muy rapido ante cualquier situación! Todo el personal es muy profesional, en cuanto llegas te atienden con una gran sonrisa y buscan la manera de solventar cualquier inquietud
Property Manager at Brookside 17, Responded To This Review
We’re thrilled to hear you’re enjoying your experience at Brookside 17! Our staff and maintenance team work hard to create a welcoming environment, and we’re glad you appreciate it. It’s great to know you love the pool and grill area too! If there’s anything we can do to improve your experience further, please don’t hesitate to reach out. We’re here for you!
Lugar famíliar, tranquilo,boa localização, amo viver aqui , ambiente espaçoso, com muitas árvores que deu um toque a mais no ambiente, deixando os apartamentos ainda mais vistosos
Property Manager at Brookside 17, Responded To This Review
We’re so glad to hear that you and your family feel at home here at Brookside 17! Our spacious apartments and beautiful tree-lined surroundings are designed to create a serene atmosphere for our residents.Your kind words motivate us to keep providing the best living experience possible. If you ever need anything, don’t hesitate to reach out!
Great staff and maintenance team, I'm linking everything so far. Keep it up team! Friendly neighbors and I love pool and Grill area! They have cabanas and lots of seating around the pool.
Property Manager at Brookside 17, Responded To This Review
We’re thrilled to hear you’re enjoying your experience at Brookside 17! Our staff and maintenance team work hard to create a welcoming environment, and we’re glad you appreciate it. It’s great to know you love the pool and grill area too!If there’s anything we can do to improve your experience further, please don’t hesitate to reach out. We’re here for you!
Things here at Brookside17 have been great! We have lived here for five years and this property management company has been the best of all of them!
Property Manager at Brookside 17, Responded To This Review
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience over the past five years. Our team at Brookside 17 strives to provide the best service possible, and it's wonderful to know that our efforts have made a difference for you. If there's anything more we can do to enhance your experience, please don't hesitate to reach out!
Wonderful experience. Very smooth move in. Lovely, quite complex with nice views. Area is well kept as are the apartments. Very kind and helpful office staff.
Property Manager at Brookside 17, Responded To This Review
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience over the past five years. Our team at Brookside 17 strives to provide the best service possible, and it's wonderful to know that our efforts have made a difference for you. If there's anything more we can do to enhance your experience, please don't hesitate to reach out!
I have lived here since May of 2024 and have no complaints! Leasing office is quick to answer calls and responds to emails in a timely manner. The grounds are always kept nice and the price is about average for this area.
Property Manager at Brookside 17, Responded To This Review
Thank you for sharing your experience! We're glad to hear that you've been enjoying your time at Brookside 17 since May. Our team works hard to maintain the grounds and provide prompt service, so it's great to know that our efforts are appreciated. If you ever have any suggestions or need assistance, feel free to reach out!
Love living in this community. Feel safe and protected. Have only has a couple of issues ( power outages) that have been dealt with appropriately. Wish we had better security devices around pool area and dog park which is the only places where crime has been reported
Property Manager at Brookside 17, Responded To This Review
Thank you for your wonderful feedback! We’re glad to hear that you love living in our community and feel safe. We appreciate your understanding regarding the power outages and are happy to know they were resolved promptly. Your suggestions about enhancing security around the pool area and dog park are valuable, and we will certainly take them into consideration as we continue to improve our community. Thank you for being a part of our neighborhood!
Ive been living here for two years and overall, it’s been a good experience. The staff is super friendly. My apartment was clean and move-in ready, and I love the natural light in the living room. The location is perfect—close to everything I need. My only real complaint is the thin walls—you can sometimes hear your neighbors. But honestly, that’s pretty typical for apartments. I’d definitely recommend this place to others.
Property Manager at Brookside 17, Responded To This Review
Thank you for sharing your experience! We’re delighted to hear that you’ve enjoyed living here for the past two years and appreciate our friendly staff. It’s great to know that you love the cleanliness of your apartment and the natural light in your living room. We understand your concerns about the noise level and appreciate your understanding, as it can be common in apartment living. Thank you for recommending us, and we look forward to continuing to make your experience a positive one!
We’ve loved living here, the layouts, in unit fireplaces, spacious balconies, amenities, beautiful landscaping. And so close to downtown Matthews too, It feels like home.
Property Manager at Brookside 17, Responded To This Review
Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying the unique layouts, cozy fireplaces, and spacious balconies, as well as the community amenities and landscaping. Our team works hard to create a beautiful and welcoming environment, and it’s great to know it feels like home for you. We also love being so close to downtown Matthews, and we’re glad you do too!
The pool situation is new to me. Why can’t we use fobs like the gym? If the office is closed it is a free for all. I called security once but they don’t go on the clock until 8pm. I just think you could do better. I will say that the office staff is available and helpful with anything I have needed. I see improvements. Nothing but love to maintenance! The property looks beautiful.
Property Manager at Brookside 17, Responded To This Review
Thank you for taking the time to share your experience. We’re so glad to hear that you feel supported by our office team and maintenance, and that you’re enjoying the improvements and beautiful grounds. We also appreciate your feedback about the pool access and security. We understand how important this is and will continue to review options to ensure the pool remains a safe and enjoyable place for everyone. Your input helps us grow, and we’re happy to have you as part of our community!
Love living here, I'm in the process of resigning for my next leasing term! The management staff is super accommodating and responsive, and the amenities are great. Pet-friendly, too!
Property Manager at Brookside 17, Responded To This Review
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your home here and that you’re choosing to stay with us for another lease term. Our team is always happy to be of help, and we’re glad you’re enjoying the amenities and pet-friendly atmosphere. We truly appreciate having you as part of our community!
I had such a great experience in this community. We feel safe here. Requests were given immediate actions. Neighbors are nice and also the staff.
Property Manager at Brookside 17, Responded To This Review
Thank you for your kind words! We’re so glad to hear you’ve had a great experience and that you feel safe and supported in our community. It’s wonderful to know that both our team and your neighbors have helped make this a welcoming place to call home. We’re grateful to have you here!
Our staff here at brookside is incredible I have a chance to say I have extended family Kim has done a great job getting this place back together Robin and ebony have both been incredible place feels like home again I was going to leave but because of New Management I decided to stay another year thanks for making this a great place to call home have a great day
Property Manager at Brookside 17, Responded To This Review
Thank you so much for sharing your experience! We’re thrilled to hear that our team has helped make Brookside feel like home again. Kim, Robin, and Ebony will be so happy to know their efforts made such a difference for you. We’re especially glad you chose to stay with us for another year — it’s residents like you who make our community so special. We’re grateful to have you here!
My roommate and I just moved in and so far every single member of the staff we have interacted with from Kim and Robin in the front office to Niles assisting with maintenance requests have been beyond kind, helpful, and all around great!
Property Manager at Brookside 17, Responded To This Review
Thank you so much for the kind words and the 5-star review! We're thrilled to hear that your move-in experience has been such a positive one. Kim, Robin, and Niles will be so happy to know their efforts made a great first impression. We're glad to have you and your roommate as part of the community, and we're always here if you need anything! Welcome home! —The Brookside 17 Team
The entire process was probably the best ever experienced with any apartment community. Not only did we feel welcome just touring the model unit, but we consistently had amazing communication and support from the leasing office and ot all felt so personal. Moving from an apartment complex we consistently had issues with to Brookside had been night and day. The second we moved in, the leasing office staff and maintenance crew were working on minor issues we noted when we moved in and they did it all without hesitation and a smile on their faces. And the unit itself is wonderful. Living in NC we know the summers can be hot and humid so having decent AC is a must - the AC in our unit is more than decent. I cannot stress enough how pleasant the entire process was and how amazing all the staff members are.
Property Manager at Brookside 17, Responded To This Review
Thank you so much for this incredible review! We’re absolutely thrilled to hear that your experience with Brookside has been such a positive and refreshing change. From your tour to move-in day and beyond, it means the world to us that you felt welcomed, supported, and well taken care of. We take pride in making sure our residents feel at home, and it’s wonderful to know that our team — from leasing to maintenance — helped make your transition smooth and enjoyable. We’re so glad you’re loving your new home (and the AC!) and we’re always here if you need anything. Welcome to Brookside — we’re lucky to have you! —The Brookside 17 Team
Nice community. The pond and fountain are nice to walk around. Plenty of dumpsters for trash. Good location. Trees are nice. The wildlife is nice.
Property Manager at Brookside 17, Responded To This Review
Thank you for taking the time to share your feedback. We're glad to hear you’re enjoying the peaceful surroundings, the pond and fountain, and the local wildlife—it really is a beautiful community! We noticed the 3-star rating and would love to know if there’s anything we can do to improve your experience and make it a 5-star one. Please don’t hesitate to reach out—we’re always here to help!
The apartment exceeded my expectations. Love the location, finishings and the size of the space. The updated appliances are a win and I am so excited for my new home and starting a new adventure at brookside17!
Property Manager at Brookside 17, Responded To This Review
Thank you so much for your kind words and for choosing Brookside 17 as your new home! We're thrilled to hear that your apartment exceeded your expectations and that you're enjoying the location, spacious layout, and updated appliances. It means a lot to us to be part of your new adventure, and we’re here to make sure your experience continues to be a great one. Welcome home!
Nice, friendly neighbors very quiet community. All staff members are friendly and help with whatever needs you may have. Amenities are great. I absolutely love that. This is the place me and my daughter get to call home.
Property Manager at Brookside 17, Responded To This Review
Thank you so much for your kind words! We're thrilled to hear that you and your daughter feel at home here. It’s wonderful to know you're enjoying the peaceful community, friendly neighbors, and our helpful staff. We're also glad the amenities have been a great fit for you. Your feedback means a lot to us, and we’re so happy to have you as part of our community!
Alls good here. I do like it here. Parking can be a little hectic !!! And I dream of an elevator… when I realize I gotta carry groceries up the to the third level. But I just count it as my daily cardio.
Property Manager at Brookside 17, Responded To This Review
Thank you for the 5 star review. Haha I totally get that — carrying groceries up three flights is definitely a workout! ?? But I’m glad to hear you’re liking it there overall. Hopefully the parking situation gets a little easier over time!
Move in was a breeze! By far the best experience I’ve had with an apartment! They fixed all my nitpickey things the same day I submitted my move in inspection.
Property Manager at Brookside 17, Responded To This Review
Thank you so much for the kind words! We're thrilled to hear your move-in experience was smooth and that our team was able to take care of everything quickly. We’re always here to make sure you feel right at home—welcome to the community!
Could be worse. Apartment is not updated and very old. Old appliances. Small bathrooms. Old crusty features. Great location and area. Lots to do around the area.
Property Manager at Brookside 17, Responded To This Review
Thank you for your feedback. We're glad to hear that you enjoy the location and everything the area has to offer! We understand that some aspects of the apartment may not meet your expectations, and we appreciate your honesty. Our team is always looking for ways to improve, and we’d love to hear any specific suggestions you may have. Please don’t hesitate to reach out to our office—we’d be happy to discuss any concerns further!
I have enjoyed being here for the past 3 years and look forward to going into my 4th year. Very quiet and convenient location. The staff is very courteous and they keep the property clean.
Property Manager at Brookside 17, Responded To This Review
Thank you for your kind words! We’re so glad to hear that you’ve enjoyed living here for the past three years and that you appreciate the quiet, convenience, and cleanliness of the community. Our team takes pride in maintaining a great living environment, and it’s wonderful to know that it makes a difference. We look forward to having you with us for your fourth year and beyond!
It has been a dark and difficult last few years and being here has allowed me space to find serenity, solitude and peace. I am grateful for a place that puts me in contact with creation and my Creator.
Property Manager at Brookside 17, Responded To This Review
Thank you for your 5-star review! We're delighted that Brookside 17 has become your haven of peace and solitude. Thank you for your 5-star review! We're delighted that Brookside 17 has become your haven of peace and solitude.
I’ve lived here since February 2024 and enjoy the pool, quaint pond with turtles, and convenient location. However, the apartment has many issues. The doors look kicked in, the AC is inconsistent, and maintenance is unreliable, often requiring multiple work orders. Many things were just painted over instead of properly fixed—tubs weren’t resurfaced, doors were poorly reattached, and there’s mold on window seals and under sinks. A major leak from my upstairs neighbor also caused flooding in my unit. While rent is cheap, the poor maintenance and apartment conditions outweigh the cost.
Property Manager at Brookside 17, Responded To This Review
Thank you for sharing your experience. We’re glad to hear you enjoy the pool, pond, and convenient location, but we’re truly sorry to learn about the maintenance issues you’ve encountered. Your concerns are important to us, and we want to ensure that your home is comfortable and well-maintained. I would love to reach out to you so we can address these issues directly and work toward a resolution. We appreciate your feedback and the opportunity to improve your experience.
I love the location and I that brookside 17 was my first choice for my first apartment. I love it here and the staff are amazing!!! Peaceful apartment complex no issues at all
Property Manager at Brookside 17, Responded To This Review
We’re so glad to hear that you love it here at Brookside 17! If you need anything in the future, we’re just a call away — don’t hesitate to reach out. Thank you again for your kind words!
It’s not terrible but there are always a lot of roaches. And a lot of things in the apartment are older and need to be replaced and not just “updated” by painting over it.
Property Manager at Brookside 17, Responded To This Review
We’re currently updating our apartments — please let us know if you’d like to take a look or explore the option of transferring onsite. Also, if you’d like pest control to come by, they service the property every week, and we’d be happy to arrange a visit for you. Thank you again for your feedback — we’re here to help with anything you need!
Great staff and quick to act maintenance team. Grounds do have broken glass everywhere including where the dogs poo bins are located. Bark parks could both benefit from artificial turf over the mulch.
Property Manager at Brookside 17, Responded To This Review
Thank you for your 4-star review! We appreciate your feedback and would love the opportunity to make your next experience a 5-star one. If you have any questions or suggestions, please don’t hesitate to reach out — we’re here to help! Thank you again for sharing your thoughts.
I love the place, great for living peacefully. place to walk with dog, maintenance service is quick to meet, office staff always cordial. I really love it.
Property Manager at Brookside 17, Responded To This Review
Dear User, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you next time!
I love the community. The leasing office is very friendly and so are my Neibors. It’s also very quiet at night I don’t have to worry about the notices in the middle of the night.
Property Manager at Brookside 17, Responded To This Review
Thank you for your 5 star review. We appreciate you as our neighbor!
Beautiful nature, good location, pleasant atmosphere, all shops within walking distance, nice gym and swimming pool, I recommend it to everyone!
Property Manager at Brookside 17, Responded To This Review
Hi Thank you for taking a moment to share your experience at Brookside 17. We are so pleased to hear you found the community to your liking. We thank you for your recommendation!
I enjoy living at Brookside 17 I haven’t had any major problems since I been here. Everybody pretty much do there on thing for most point it is quiet neighborhood.
Property Manager at Brookside 17, Responded To This Review
We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
I love living here. I feel safe and my neighbors are always respectful of our area. Maintenance is always professional and helpful. The only thing I wish we could get would be a drop off area for packages
Property Manager at Brookside 17, Responded To This Review
Hi thank you for posting your positive review. At Brookside 17, we value your time and always strive to provide fast and efficient Maintenance service.
The overall atmosphere of the complex is great. There are a lot of things that need to be fixed by maintenance but the requested do always get fixed in a timely manner. And the office staff is kind and accommodating
Property Manager at Brookside 17, Responded To This Review
Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
My experience with Brookside has been well, occasional issues arise with parking, and heavy issues with internet outages that seem to occur with the office is closed, so during those times no internet, but otherwise okay.
Property Manager at Brookside 17, Responded To This Review
Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so! We are excited to announce that Google Fiber service will start on April 1st.
It is nice living here! i love the community and how accessible is the environment It is also safe and free access to the gym, grill area and the trail if I may say! A lot of perks living here it is nearby to buy out needs we can actually walk going to food lion, walmart and even aldi! The leasing officers are always willing to help and there are police officers guarding the area so all and all it is very a good choice to be here!
Property Manager at Brookside 17, Responded To This Review
Hi Renter thanks for reviewing us! We're happy to know that you've had a great experience and look forward to helping you in the future.
We are very happy with the great office staff and all the nice upgrades!!! The location is also great , we are looking forward to living at Brookside 17
Property Manager at Brookside 17, Responded To This Review
Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to your next visit to the office.
Just okay outdated thin walls something is always getting broken and needs to get fixed hours are frustrating to get in touch gym could be way better
Property Manager at Brookside 17, Responded To This Review
User we're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please reach us directly at brookside17@willowbridgepc.com or 1 980-326-2240 and our team will be happy to assist and help resolve these issues.
Me and my daughter moved in a month ago. Absolutely love it here!! I had been looking for a place and was overwhelmed and stressed. I stopped in one day passing by. Thought I’ll just check. I walked in the office doors and was greeted by Natalie . She was so helpful and patient with me. She took me around the property and answered every question I had and questions that I didn’t.?? I wasn’t planning on any of that but I’m so glad she took the extra time to ease my mind. It brought us here. Love our two bedroom apartment and The amenities are great. It is overall just a great place to live!! Thank you Natalie for everything!! A big shout out to the maintenance team as well. They are on their A game!
Property Manager at Brookside 17, Responded To This Review
Hi User Thank you for taking a moment to share your experience at Brookside 17. We are so pleased to hear you found our community and staff to your liking. We look forward to seeing you back again soon.
It's getting much better under the new management and I love the location. I would recommend if someone was to ask. I wish the gym was open 24 hours
Property Manager at Brookside 17, Responded To This Review
Hi User thanks for reviewing us! We're happy to know that you've had a great experience and we are currently working on adding some FOB locks to the gym and laundry room door. This will allow you access from 5 am to 12 midnight.
Wish amenities were better: Valet trash is charged automatically but they don’t actually come like they’re supposed to (reliably). One week, they didn’t come at all and it wasn’t a holiday or anything.
Property Manager at Brookside 17, Responded To This Review
Thank you for providing us with your valuable feedback. We’re disappointed to hear that Valet Trash wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience. We are adding a new app to help our neighbors and Valet Trash stay on top of the service.
Nice place just wish it was slightly cleaner. Everyone is very friendly but dont pick up after their animals. Spacious bedrooms and I can not wait to try the amenities
Property Manager at Brookside 17, Responded To This Review
Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to us directly at brookside17@willowbridgepc.com or 1 980-326-2240?
So far it has been great . I love my apartment. It’s a couple minor issues but have been resolved at a timely manner. Any one I’ve talked to at the rent office has been nice and very helpful .
Property Manager at Brookside 17, Responded To This Review
Hi Renter, thank you for posting your positive review. Our team here at Brookside 17 is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Everything would be fine. But the internet is terrible. Every time the internet turns off after rain. And in the apartment itself there is no signal from the SIM card. And it turns out that you are left without any connection at all. This is terrible in the 21st century.
Property Manager at Brookside 17, Responded To This Review
Thank you for your feedback. We know all the residents will be excited on April 1st when Google is turned on. Don't hesitate to give us a call at 980-326-2240 if you need further information.
Brookside has been our home for a year and everything has been great. As soon as we have a request for any issue in our apartment it is quickly resolve. The pool is always clean and the property is kept up to date.
Property Manager at Brookside 17, Responded To This Review
Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and we strive to keep all the amenities clean for our residents.
Natalie was super nice and helpful with our experience. Process was simple and paperwork was minimal. Would definitely work with again. Would recommend.
Property Manager at Brookside 17, Responded To This Review
Hi User thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
Perfect for a first apartment. Relatively quiet and all neighbors are friendly. Also, the pool is super nice to have and is always alive with the sounds of kids and family having fun.
Property Manager at Brookside 17, Responded To This Review
Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing at the pool this summer season!
Brookside 17 Photos
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2BR, 2BA
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Models
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1 Bedroom
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2 Bedrooms
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Brookside 17 has one to two bedrooms with rent ranges from $1,199/mo. to $1,547/mo.
You can take a virtual tour of Brookside 17 on Apartments.com.
Brookside 17 is in the city of Matthews. Here you’ll find three shopping centers within 0.7 mile of the property.Five parks are within 9.3 miles, including Campbell Creek Greenway, Stallings Municipal Park, and Evergreen Nature Preserve.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1701 Gander Cove Ln
Matthews, NC 28105