Ashford at Geneva

I love it! I absolutely love living at Ashford at Geneva. It's such a quiet and lovely neighborhood.

Maintenance Milestones Healthy, talented leadership flows into the technician's ranks! All are gifted between multiple trades and do excellent works! Importantly, the manager takes extra care looking out for the residents well-being, along with completing all orders as a top priority well within the 48 hour response time. Much appreciation for all your efforts and hard work??

Always 5 Star - Ashford at Geneva Beautiful and peaceful grounds. Great staff in office and on maintenance team. Very friendly residents. Quality community in every way! You should take a look at this wonderful apartment complex close to everything. Outstanding and exceptional are the words that to mind!

Excellent Ashford never fails! Every time we have any maintenance issues or need to speak with someone. Everyone on staff is great and efficient at what they do. Best apartment building I’ve ever been apart of, my husband and I are very happy with the service.

Speedy resolution Came immediately when we had an issue with no heat. Resolved matter quickly. Thank you do much!

Great support! I can't say enough good things about the maintenance crew at my apartment complex! Every time I submit a request, they respond promptly and with a great attitude. Whether it's a small fix or a bigger issue, they handle everything efficiently and professionally. Knowing that I can count on them to keep my home in top shape is a huge relief. A big thank you to the entire maintenance team for your dedication and hard work!

Maintenance Review Every time I’ve put in a maintenance request it has gotten complete day after. I appreciate the timely responses and quality work.

Maintenance Great communication, prompt, Angel was very helpful and patient. Willing to answer any questions .

The apartments look nice before you move in. But once you live there you realize that everything inside is made of the cheapest possible materials, many of which don't work well or are difficult to clean. The bathrooms have a constant build-up of black mold. Both my bathroom sink and shower drain get clogged up with black mold about once a month. Management will not replace the pipes. They will unclog them but not replace them, although not sure that it would make a difference, since I learned from someone who previously worked in the apartment industry that the bathrooms have poor ventilation which is why there is constant black mold

I have lived here for less than a year and there has NEVER been consistent people in the office. No one ever has any answers when I have questions, there hasn’t even been a real property manager on sight since January. Not just the poor management, but my apartment is invested with bugs. AND we have spotted multiple mice. All of which we have gotten zero assistance with. I do NOT recommend Ashford at Geneva to anyone.

Michelle, Seana and the maintenance staff are the nicest I've ever dealt with anywhere. I've only been here during the past 3 toughest months of the year, but everything from getting an apartment during the winter months and getting things fixed before I have even moved in have been awesome. It's a quiet, safe neighborhood, super close to work and has many great amenities, besides being close to everything.

I have lived here for over 2 years and have seen multiple management companies in charge. Management doesn't really care if you are a resident.The apartments are over priced for what you get. My rent has gone up $200 over the last 2 years. This upcoming year, my rent is up $250. My apartment, and people I have spoken too, has horrible lighting, making me feel tired and depressed. Units are small and the kitchen has very little counter top space. I do like how I have central air and an in unit washer and dryer. Last winter, my master bedroom window was broken with a small hole from the outside. It took maintenance over a month and a half to get it fixed, in the middle of winter. Not only did it make my bedroom inhabitable, it also increased my gas bill. When I called, the assistant manager told me it "can't be that cold." My unit is also infested with bugs. There was a terrible carpenter ant problem last winter. Over all, service is awful and ineffective. The best thing about Ashford at Geneva is the location. There are great bike trails and paths connecting to the Fox River Trail. It is surrounded by nice neighborhoods and extremely close to downtown Geneva. There is also a 24 hour Walgreen and Meijer right down the street. I feel all apartment complexes are the same in service. The location is awesome here, the value and cost per square foot is too high and unjustified, and the quality of the apartment is mediocre but better than average.

This apartment complex is perfect if you want classy but family oriented. Unlike other apartments in the area its close to the metro station, excellent restaurants and excellent downtown shopping. This complex comes with a large pool area and a workout center and most of all a business area in the beauitful club house.

Been lucky enough to call this apartment home for over a year. Our unit, like most that are welcoming new owners, has recently been remodeled with new carpets, faux-hardwood flooring, brand new appliances including a gas stove, and even fancy thick white blinds. This place really feels like home. The icing on the cake is the great location. The secluded neighborhood is close enough to downtown Geneva that it can be walked, which isn't a bad idea after a big dinner at the areas best restaurants. But als biking to the major paths that go along the river is a breeze. The unit, like most on the outer ring of apartments also includes a great view of the park the neighborhood borders. This view has yet to get old, as it really allows you to feel like you're outside of a complex all together and you can enjoys watching dogs play(Ashford is dog and cat friendly) and watch the seasons go by. Which can also be enjoyed on the patios each unit has. Though most are shared with your neighbor. Which cuts into privacy if that is you biggest concern, but also allows you to meet and be friendly with them. Which might explain why most people here seem so friendly. Ashford also has caring maintaince staff, we had our heat go out at the start of winter and the broken part was fixed in a day and was stress free. Also our AC went out and after trying for a day to fix it they replaced the whole unit in less than a week. Definitely nice to know they will help. Though our only complaint is the AC/heat blower fan inside is quite loud, so keep your remote close to change volume a bit when it kicks on. Overall this place has been great for my girlfriend and I, the price is not painful, the location is great, staff is friendly and our view is to die for. This is a place we're in no rush to leave, so maybe one day we'll be neighbors.

These are great apartments to live in if you don't want to spend a lot of money, but want to be close to downtown, bars, and shops! Many are newly renovated. Pets are allowed, and these apartments back up to a great park for pups to run and play!

Moved into Ashford at Geneva a couple months ago and was told my rent would be a but higher as I had upgraded appliances, which I was fine with. Upon getting my keys and doing a walk through I realize I not only have appliances from the 80s but my oven doesn't go above 250 degrees. I told the management office this when turning in my walkthrough papers and am still waiting for a new oven, it's been two months. The ladies in the management office are very nice but nothing really seems to get done. I also went to close an air conditioning vent a little so the air wasn't blowing towards the door and realized it wouldn't budge. I unscrewed the vent and a black, moldy rubber banded object about 10 inches long fell out. Good to know they check the ventilation. So positives, the apartment is very spacious and relatively quiet for having four units in the immediate vicinity. I just really wish the management company was more on top of things.

The person I spoke to was nice and polite. However, I did not see an apartment.