Trend Design District

Residents keep their pets on their patios. I’ve witnessed the animals using the bathroom on the patios, owners will keep pee pads out for them and whatever waste is leftover, they rinse off their patios, so poop and pee will drip down to the next floors. So these pets probably have never been outside on the real grass. It’s absolutely disgusting that people would do that to their animals. There’s at least 3 residents doing this from my view point. Management will just send out an email. No action will be taken. It’s so awful I can’t wait to move and I’m telling everyone how terrible this place is…that includes people going on tours.

This is the worst property I've ever lived at! I've lived here for a couple of years and everything gets drastically worse with each new management/leasing team that comes through. The current leasing staff is unresponsive, it doesn't matter if you call or email they still won't respond to any of the residents concerns. If you go to them in person, you'll get a rude and passive aggressive response that doesn't fix or address any of your concerns. Do your self a favor, save your money and find a property that values their residents.

This place has gotten so bad it’s unreal. People rent here and have 10 people living in the apartment. People leave their dogs on the patio to poop and pee and residents sweep the crap off the porch. It’s super noisy, not cause walls are thin, but residents will yell all the time. Domestic disturbances non stop. I swear this place is cursed.

Things just seem to keep going downhill, and the assitant manager Micaela seems to be way over her head! I've lived here for less than 4 months now and I've placed (9) work orders with the 1st (3) taking (14days) to fix. Next, the apartment was filthy from the last tenants like they didn't even wipe a counter off. Than, the trash issues...for example they charge almost $40 for trash services and they only p/u 4days a week, what's insane they sent a threatening email for an extra $50 fine if you miss the trash time!! A few wknds ago kids from (South Dallas) were casing the halls asking to remove trash for a small price. I asked how'd they get into the building it was said the metal doors are (unlocked) and after checking they are. So we're paying for another amenitiy that once again isn't 24/7 like advertised. BTW the kids left trash in the stairwells (Unsanitary). Over NYE wknd it was vomit, alcohol bottles and condom wrappers littered all outside. (I have pictures and have been documenting everything) I will keep you guys posted for further updates, they charge waaay to much to be a below avg Complex.

People here leave trash in common areas, including whole trash bags. They also do not pick up dog poop, which is basically everywhere outside. There will be dog poop right by the dog waste bin (which has plenty poop bags available to grab), but they still don't clean it up. It's also been on the sidewalk. Going outside you'll probably smell weed. The two stars are mostly for the location and how easy it is to get on the freeway or walk to things in the Design District. Inside the apartments are fine - we've had a lot of things break and some things were broken when we moved in. No carpet is helpful for cleaning, and it's a spacious apartment with big closets. The pantry and bathroom cabinets have an awkward design though, with a gap between the shelves and doors. Also, don't understand why the oven and stove are built into the kitchen island because there is no range hood, but that's minor.

I usually don’t write reviews, but you deserve to know the truth before making the decision to live here. With each new leadership and management company I’ve given them the benefit of the doubt, however things just keep getting worse with no hope of anything being done about it. One problem that they refuse to address no matter how many times I’ve brought it up, is their package delivery service Fetch! Trend forces you to pay for this service, while they constantly lose packages and deliver them to the wrong address. They told me that I didn’t have to use the service, but still was required to pay the monthly fee of a service that basically is unusable. This is just one example of their gross incompetence. The property is never clean, stairwells and breezeways continuously remain littered with dirt and debris. Multiple things and amenities around the property remain broken and unusable with little hope of being fixed ever. I’ve had to constantly stay on top of them about issues I’ve had with no resolve in most cases. No matter how much they say they’ll be in contact with you to resolve the issue nothing happens and no changes are made. Talk is cheap and their lack of actions have become deafening at this point. Please save your money and chose a better place to live with a more responsive management company!

I literally NEVER write reviews but you all need to know the truth. Horrible property that doesn't take care of anything. They use Fetch, which is our delivery service that loses packages all the time. Go look up their reviews, they have all 1 star reviews. The bad part about this, THIS PROPERTY MAKES YOU PAY FOR FETCH REGARDLESS OF HOW HORRIBLE THEIR SERVICE IS. We wanted to opt out of using Fetch's service, they said "You can not use them but you still have to pay the service fee".....why would I pay for something that does not WORK. Oh yeah, and we've also been without AC for going on 5 days now. But hey "life happens" right? They also never answer the phone...oh unless you call over and over and over again till they get annoyed and have to answer. Honestly, live on the street before giving them any of your money.

A short but honest review 1. 3 SHOOTINGS within 1 year of living here. Management didn’t even mention the incidents. A young man was killed from one of the shootings. 2. Management is slow to respond and slow to have anything fixed. Following the first shooting, it took 4 months to have the gate fixed. (The reason the shooting happened in the first place) 3. Crickets and cockroaches inside the home/building. 4. Increase rent significantly without any benefits. 5. Hallways full of trash, pee, and not joking…vomit. 6. Pool area barely ever cleaned. 7. Gym sucks & is old. 8. Nothing to do in the neighborhood, just highways and boring stores. * BONUS* Management pays employees to write fake reviews (confirmed)

The aparments are excellent, the team member are fast and professional with the work orders. Great place. I highly recommend them.

I decided to pay it forward, I had to do a drop off for DoorDash and I had the pleasure of being assisted by Jennifer! She was absolutely helpful in getting me to the right residence and I didn’t waste any time on this delivery! I look forward to making my deliveries here now.. and I thought, I can only imagine if the team is this great the District is as well! Hope this is helpful for others!

I love ?? my apartment. The size and layout is perfect. My downtown skyline view puts the icing on the cake. Whenever I need something done, Jennifer and Amanda are the best.

I find this complex to be horrible. The office staff is not helpful and I find them to be terrible at solving problems. This place is filthy with dog poop everywhere. Construction is nonstop and they blame filth on that, but it’s really just filthy. On a positive note, the apartments are large for the price. Be prepared for a horrible experience though.

This is a great property. Design District is in a prime location and the staff is incredible. With comparable rates and excellent amenities this is the place you want to live for sure.

We have are going on our 2nd year living at ADD and love it! The staff in the leasing office are friendly, responsive and professional. Downtown living, with great amenities at an affordable price! I can't imagine living anywhere else in Dallas!

Location and Price like no other! Not to mention great amenities and the amazing staff. This is really a place you can call home. All public spaces are well maintained, clean and updated. Convenient office hours, mail pick up and prompt replies on any maintenance issues if ever needed.

Location, staff, and price are solid. You can Uber it any place downtown for no more then 6 bucks. The only downside is the walls are paper thin. And when I say thin I mean I can clearly hear next door coughing or upstairs cooking. Other then that is a great place.

I have called Alta Design District my home for the past 19 months. It contains everything I need, as a young professional living in Dallas by myself. I live in a studio with a beautiful view of downtown! The location is very convenient to everything ($5 uber ride to uptown or downtown) however, I do, at times, miss more of the neighborhood feel. Fortunately, its proximity to Oak Lawn & Cedar Springs Road is very convenient and there are a lot of great dining places around. As far as the staff goes, I could not rave about them enough! Kimberly, Briana & Bekah have helped me numerous times and are always so pleasant to speak with. And Joshua is an absolute rockstar; he cares about the residents so much and has personally fought for me (when my vehicle was accidentally towed from the parking garage)! They all definitely go above and beyond for everyone here. Outside (or inside) noise has never been an issue for me; the insulation is pretty solid - especially for how close it is to downtown and 35E. However, I do hear the footsteps of person above me quite frequently, so if you lived under someone with a big dog, that might be pretty bad. It does not bother me much, 1. because I have gotten used to it and 2. because I typically have the tv or music on (and I sleep like a rock). The only reason I gave 4 stars instead of 5, is that the place does have some noteworthy flaws (as I'm sure all apartments do). For example, the parking garage gate situation gets pretty ridiculous. For one, they haven't upgraded to remote control technology, so it's annoying to have to roll down your window and lean out your car to swipe your fab to get into the garage every time. That is... when the thing is actually working. The poor things, I feel like there is someone out there repairing the gate three times a month! It's pretty inconvenient if it goes down and there is always the security issue there. Everything is nice, but not impeccable. My fake wood flooring has started to lift in a few different places and can really take off some skin, if walking on it the wrong way. I've never been a fan of outdoor hallways, and even after new paint, I still find myself apologizing to my friends as we walk to my place, "It's nice on the INSIDE, I promise!" At the end of the day, I love coming home to Alta, and I would definitely recommend it to anyone searching for their new place.

The entire team at this property is fabulous! I had a career in property management for many years and could only dream of a team like this! My career these days requires me to travel the majority of time but when I'm home I realize all the reasons I love this place & continue to renew my lease!

Living at Alta has been a great experience. The design district is an up and coming area, and the location allows you to skip the downtown traffic congestions. The community is very lively. Most importantly, the management team is fantastic!

This apartment is across the freeway from where the Dallas Mavericks NBA team & Stars NHL team play (plus weekly big shows/concerts) ~ The American Airlines Center. We have access to every major artery for ground transportation in North Central Texas. We are minutes from bus stops, train stations, and 2 air ports (but NOT close enough for noise to be an issue). We are walking distance to amazing restaurants, or a 5 minute drive to trendy shops or convenient grocery stores & farmer's markets! This place has something for everyone (from little kids, to college students, to young professionals, to expert-level adults, to retired seniors). It's clean, it's safe, it's friendly, and it's affordable. Maybe the best thing about this property, is the staff that run the place are so incredibly effective and helpful! I could talk this place up all day, but I'm afraid it would increase demand, and the rates might go up. So I better stop now, or I'll be forced to find a new place to live when my lease is up.