Rated 5 out of 5?by Cassidy My First Impression
I have been consistently impressed by the courtesy shown by all of the staff at Evergreens. They worked very quickly to get me into an apartment, gave many concessions that made move-in cheap, and consistently treated me so well that I was stunned.
The apartment wasn't in perfect condition- mostly carpet damage. The things I found since I moved in have all been fixed or scheduled to be fixed extremely quickly. I do feel like rent should be a little lower compared to others in the area, but I am very happy here. The walls are thick and I've heard nothing from my neighbors.
May 1, 2014
Rated 1 out of 5?by MS3 STAY AWAY
These people are the worst. Horrible customer service. I had fleas in my apartment for 2 months before they could get them out. Very rude and ignorant office staff. They selectively charge for leasing applications and raise rent on some but not other renters (I had a friend living in the exact same apartment as me, across the street and his rent was not raised.) On the other hand, they're happy to buy pizza, goodies, alcohol and little "freebies" for their renters, but wouldn't budge when I asked repeatedly to negotiate a move out fee; when I asked to speak to the regional manager they assured me that she'd call, then never followed up. I tried repeatedly to contact her, until they decided to send my account to collections instead (have yet to hear from a "regional manager", maybe she doesn't exist?) Very noisy apartment complex, trash and dog poo everywhere and just poor quality considering what I paid for this place. They fixed a lock for me and I had to wait three hours for them to give me the new key; all this time they assumed I had locked myself out. You're better off going to Savannah Crossings or Victoria Grand. STAY AWAY FROM EVERGREENS
October 8, 2013
Rated 4 out of 5?by nicole89 A nice apartment complex
I recently moved into Evergreens around April, so far it has been a nice place to live. There have been a few issues, but maintenance has taken care of those issues right away. Just recently, one night when I came home from work at 8:30pm I noticed the air conditioner was out and it was getting pretty hot in the apartment. I called emergency maintenance and the two gentlemen, (Brian and David) came over right away and fixed the issue. They were very professional and did a wonderful job. I have to say, the maintenance staff for this apartment are great! The office staff are very nice and helpful when I have to pick up a package or have an issue. Overall for the price, this apartment complex is a nice place to live, especially for someone who does not want to be in a college/undergrad apartment complex. This complex would be very beneficial to a grad student or professional that wants to stay away from a lot of the parties and noise going on at other apartment complexes that are closer to the campus. The only reason I did not rate the noise for this complex as excellent is because unfortunately, I am in a building (building 3) that is right next to the trash compactor. The garbage truck comes at outrageous times (anywhere from 2:30am-7:00am) about 2 times a week (during weekdays) and bangs the dumpster around, waking me up. I am going to talk to the office about seeing if they can get the truck to come at a more reasonable time, because the times they have been coming at is just completely ridiculous. Overall this complex is a nice place for the price, as long as you do not live in a building next to the dumpster.
August 28, 2013
Rated 4 out of 5?by Brandon11 Nice quiet apartment complex. Excellent staff and maintenance!
So far my experience at Evergreens has been a pleasant one. The office staff is very courteous and helpful. There is not a lot of noise from neighbors or kids compared to other places I've lived at in the area. However, I moved into an apartment next to a dumpster and they pick it up and drop it off anywhere from 2:30 in the morning until 6 in the morning twice a week, waking me up every time! If you move into the Evergreens (or probably any apartment complex) please check to make sure you are not near the dumpster. What shines about this place compared to other complexes is the maintenance staff. I've had several issues since I've moved in including the air conditioning acting up, refrigerator leaking, dishwasher not working correctly, wasp nest on the patio, crooked light fixtures, ceiling lights going out, and plugs in the sinks not working. At most places having this many things go wrong would be a nightmare but each time Brian and/or David would come over and correct the problem almost immediately. They even took the time to give me tips for saving money on my electric bill since I was from up north and did not have much experience with Florida's heat. If you want a potentially quiet (just avoid apartments near the dumpster), shaded and affordable apartment with great service and maintenance, then Evergreens at Mahan is worth considering.
August 28, 2013