Willow Glen

Work order submitted that morning repair was done that afternoon. We have the BEST maintenance team now than we've had in last 5 or 6 years I've called Willow Glen home!!

Love Willow Glen, the Office and Maintenance Staff are top notch. They make this more than a place to live, they make Willow Glen Apartments home!

I have lived here and just renewed my lease. The amenities are great. We love the pool every summer. The staff and maintenance is very responsive! Love that it is gated as well. This is a quiet and safe neighborhood for residents, kids and pets!

Been here two years and I have really enjoyed it. Service calls are responded to quickly and then taken care of within a day. The very few things I have had issues with were taken care while I was at work. Love the location and the staff is always pleasant and helpful.

Its such a healthy, happy clean enviroment. Convient location. Great maintance & staff. Lease office Staff is amazing n Friendly. Going on my 3rd yr as resident. Quiet & Calm. Has Dog Area, Pool, & Gym Room. Never had an issue w/ any neighbors. Great walking trail along the entire premises.. Truly enjoy the astmosphere..

Willow Glen is in a great school district, and is conveniently located near Carolina Beach and Monkey Junction. Their apartments have great amenities.

In my lifetime when I've needed an apartment, I have not encountered a office team better then at Willow Glen. In addition, the rates are great for the quality of the community that you will be a part of. This office team made me feel like they cared and not just looking for the rent check. If you want to find a apartment community that is updated, safe and a helpful office staff, you should check into Willow Glen. My stay at Willow Glen was easy and made finding a place while our home was being built as stress free as possible. I will never forget the staff at this apartment for their professionalism and care.

Perfect location for me. I love my apartment. It's a good size at a fair price. I like that everything is taken care of here unlike other places I've lived at. Plus the amentities are great. I don't use it often enough, but the pool is nice when you have guests. Overall, it's been graet here so far.

Moved in with stained carpet. (Which was documented on move-in check list) Lived there for about a year and was able to move to month-to-month lease. However, we still had to give 60 days notice to move out, which is tough when building a house! Not made clear so we paid for 2 months we weren't even there. After moving, received a bill for carpet cleaning, painting, cleaning, etc. Almost $800 was for carpet cleaning!! Of originally stained carpet! Had to pay so credit wouldn't be affected. BBB here we come

If I could change my review down to 0 stars I would. This place was great while living here, however as soon as you leave, they will attempt to charge you for something. Going into turning in my keys I knew we'd be charged for blinds due to our cat. I made them aware of a crack in the tile due to a Pyrex dish falling out of the fridge (if that doesn't tell you the lack of quality you will be living in idk what will). They started they were going to send a maintence call out while we still had the keys. They then turned around and said they needed a vendor to come out. 2 days later, they wanted to replace the whole tile just due to one broken tile.. (sounds fishy? It gets better). After multiple calls to their corporate office (which is a joke you will make 50 calls and get maybe 1 returned). They ended up "deeming it their negligence because the tile shouldn't have cracked" During the phone call i of course was alighted because I was not replacing their cheap tile on my expense. In the same breath, SHE THEN TELLS ME that my carpet is "severely damaged" and has "extreme pet odar" Now this one sent me over the edge. 1) she didnt do a walk through with us upon turning in the keys (they will tell you it's policy so be aware it's them finding a way to charge you for things) 2) this was not mentioned until AFTER the tile was no longer our fault 3) she still hasn't sent pictures of proof or when I asked to come back to see the "odar" they are talking about she declined 4) THEY REFUSED TO ATTEMPT TO CLEAN THE CARPETS FIRST WHICH IS REQUIRED BY LAW. She explained "her experience can deem a carpet unsalvagable" So please learn from my mistake, I am now sitting here with a bill for $320 and will be contacting my attorney, the BBB, and their corporate office tomorrow. Oh but don't worry they accept payment plans

My apartment flooded when we first moved in, took them forever to figure out it was because a float switch was never installed in our a/c unit after it already destroyed our furniture and my wedding dress. The entire buildings fire alarm goes off at random moments for 30 min or more though no fire has ever been seen. They do nothing to fix this issue. It just happened again for around an hour. This happens all the time. If you value your belongings or your sleep don't move in here. We are getting out as soon as possible.

This apartment is conveniently located about 15 minutes from Carolina Beach, 5 minutes from the Cape Fear River, and about two minutes from Bellamy School. There are plenty of ponds with green grass and surrounding golf course land. The apartment itself is laid out nicely. The walk in closets are a decent size, and the balcony is very calming to relax on. This is my first apartment and I have a 1 bedroom that is roomy enough for me and my dog. However, the square footage is a tad small and after 2.5 years here, I am starting to grow out of it with accumulation of furniture and items. It would be nice if these apartments had newer carpet, a linen closet, and a small pantry built in. There is no nook for a kitchen table, just a bar for stools, small amount of counter space in the kitchen, and the bathtub is smaller than average. The pool area is very nice with a built in grill on the deck for cooking out. There is also a playground (No dog park but pet friendly), grills and picnic tables throughout, and nice gym and office area.