Western Station Apartments

Krystal in manage is rude and makes up her own rules to fine you...When trash cans are not emptied on specified days and she wants residents to keep the trash in garage to create rodent problem. We pay for pest control on lease but rare comes out if you dont follow up several times. I have had a cracked window in my unit day one of my move in and reported it and two years later management is still working on this repair. I also reported several times that my unit heat is not working properly and unit is very cold and her response was, " go buy some wood and light your fireplace." Very unprofessional. Pools in the summer are more closed than open in the summer months. Entry gates never worked for residents and we have to manually punch code as if we were a visitor. Gates are often broken so not much privacy or security. No camera work around propetry, Krystal's response is always, "we are working on it... what else". Clearly she lacks customer service skills. She lives on property and lets her little white dog go to the restroom behind my unit and does not clean it up but sends letters out about fines for other residence dogs. She is not a very truthful person so beware before you sign a lease with Western Station Apartments (LivingJoy). This place use to have decent management at least now it really declined in the last year. A lot of the residents have moved and I understand why.

1-Krystal Dorman, manager, charged us November rent we gave her the keys of the apt. In October 23rd 2-She kept $500 deposit lying about damage that we noted in the first walk through page that it was already there, plus she didn’t want to prove her lies after we asked for the reasons, she ignored our e mails. Many more things that I’m so disappointed about. She made our experience so bad. She keeps reaching out acting like nothing happened asking why I gave her 1 star

The maintainance staff specifically. Tony is so kind .polite and perfect. The service given by the apartment is perfect.

The apartments themselves are great. They way they are run is a different story. The communication about issues is communicated poorly. There are incredible delays with no concrete answers. The dog park is treating like a bathroom for dogs instead of a place for them to run. Getting concrete answers is almost non-existent.

I had a friend who lived here and I always loved visiting- new build, brand new appliances, lots of space/storage, great location, balcony, etc. When my lease was up at my old place, Western Station was at the top of my list. I love living here!

The best thing about these apartments are the attached garages. The closets are small compared to other apartments I've lived in, the apartments are poorly insulated, cheap carpet, the doors don't fit properly in the door frames, and additional parking is horrible. Some cars are basically stored in the few extra spaces that are available because I never see the cars leave those spots. Residents park huge trucks in front of their garages so you can't even see around them to back out and people do not drive cautiously around here! The back gates have been broken and open for I don't even know how long. Isn't this a service we all pay for? Not that it matters because people are always following others in anyway. The gates are more for looks than anything. Trash should only be set out at certain times on certain days, but this is apparently a difficult concept to grasp as trash is set outside at all hours of the day and for days at a time since there are two nights when trash isn't collected. For the amount of trash I produce, the service is expensive, and especially so since the new trash collectors don't even come upstairs to pick up my trash like the old collectors did. I would much prefer to pay less and take my trash to the bin myself, and then maybe there wouldn't be so many trash bags left outside for hours/days. I understand rent goes up, but when they are offering new residents money off their rent and can't give any deals to people who have been loyal customers, haven't caused problems and pay rent on time, it shows what the priorities are. I'll be looking for a good move in deal somewhere else as soon as my lease is up.

I checked this place out because they offered $500 off of a month’s rent. The offfice staff gave a great tour and were very professional. I just signed a lease! I am excited to move in this summer!

You’re better off finding somewhere better. Stuff constantly breaks and theyre never on top of stuff. You have to tell the workers several times to do anything. Either get a new staff or you’re just going to get bad reviews.you guys are pathetic.

I am satisfied with my entire experience at Western Station. I would have sign onto another lease if I wasn't moving out of state. I highly recommend anyone in the area looking for an apartment to tour this place.

This is a nice apartment. My previous apartment was "luxury" but tiny. the pool and gym always felt crowded. I like that Western Station offers the same great things, but with more space at a similar cost.

I've lived in a few different apartments in the area. I've always had some sort of problem somewhere (broken air conditioning, dirty laundry room). I have no complaints about Western Station. It has been my favorite apartment and I am renewing my lease. This is a big deal for me and I'm happy that I finally won't have to move again.

I didn't want to live on campus, so my friend and I signed a year lease to Western Station. We love it here and will renew our lease.

My daughter lives at Wester Station. The staff was friendly and thorough with information when we toured and applied. She is pleased with her apartment.

I toured a bunch of rentals before coming to Western Station. I am glad I chose to sign a lease here. The apartment is exactly what I need in terms of space, garage, balcony, etc.

There are many reasons I chose this apartment. The closet is enormous and the appliances are updated. I have an attached garage. The patio is large enough for a table/chairs and plants.

This is a newer place compared to others. Other places I toured also had a pool, but they were really crowded. I also like that people clean up after themselves here. After using a grill or any area, no one leaves trash.

I never cared for bells and whistles BUT it is nice to have them. It feels like being on an all-inclusive resort, except this is actually my home. I was afraid it would be loud with the pool and volleyball court, but it isn't bad at all. Even with the balcony door open, I don't hear anything.

I love this place and highly recommend it to anyone who makes fitness an important part of their daily routine. I moved here from New England, so Texas heat is a little rough for me. However, there are great walking and bike trails that I use in the morning before the heat kicks in. I can enjoy being outside without having to drive anywhere. When the weather is too hot, I use the gym or pool. In the evenings, my roommates and I use the volleyball court, which was a great way for us to meet our neighbors.

The layout is nice and a good size. It especially helps to have a garage and storage unit. Our bikes and christmas tree don't need to get stored on the balcony! I didn't think of details like that for our first apartment at a different complex... moving to Western Station has made such a difference. There are so many things offered that we didn't realize would be so helpful.

I chose this place because it allows a 3month lease term and pets. I was new to the area and had to search for a place online so I did not want to commit to a long lease. Everything so far is good and I will extend my lease.

Western Station was recommended to me by a coworker who used to live here. I was looking for a nice sized place that allows pets. This place has a great dog park. There's a range of ages here and everyone is friendly.

Both of our daughters live here. They are both happy with their apartment. The layout is really nice and the size is spacious. We love visiting them here. The neighbors are very friendly. There is so much to do nearby. I strongly recommend this property.

I toured many apartment complexes and wasn't satisfied. Once I stepped foot onto the property, I knew this was the right place! The staff was friendly and thorough in answering my many questions. I was able to move in shortly after I signed a lease. The appliances were new and floors were very clean. I am very happy with my experience so far!

These are gorgeous apartments! There's so much to do here and we love the neighbors on our floor, so it feels like a community. This is also a short commute to work and some of my favorite restaurants. I am so glad this property was recommended to me.

Not worth the trouble or the money. First off waiting over three months for work orders to get completed an still not having them completed is just disgusting. Upon move in date the apartment was not ready on time an the management company failed to notify us of delays. For months now we have had a pending work order on getting a bath tub resurfaced an repaired. They have schedule an sprayed the tub 4 times an missed a appointment to make the grand total to 5 times an still haven’t gotten it right. Various code violations still were present when told apartment was ready. Including sprinkler in garage being covered. Exposed outlets with no face plates. An even bare an exposed wires. The management company has fixed everything I have asked except the bath tub an finally I just gave up trying. You just wouldn’t think t would take multiple months to complete simple task. Lastly they have some new package thing in the office that is basically a cash cow an unless you pay $20$ a resident to enroll you can’t receive packages. Then if the package sits in the box they start charging your..wow The pictures added start with how the apartment looked when they said it was move in ready...

Love this property - very nicely laid out. Love the cabanas! The pool is gorgeous - makes me want to lay out by it every day. The cabana is great for having get together with friends and chilling around the fireplace. To top it all off, the staff is super friendly and helpful! Wish there was a 6 star rating...

The apartments are older, which comes with its own set of problems; however, the new management is bad. The old management took care of the property and was great at communicating and attentive to all issues. New management is non-responsive to service requests and the communication is horrible. The gate has been broken for at least a month, and the pool now seems to always be dirty and most of the chairs are broken. In terms of our apartment, we have put in multiple service requests and followed up, and still not had any help and it has been over a week. Our apartment doesn't get below 76 degrees in the summer (no matter what you have the air on) due to poor insulation and cracks in the door. The entire apartment isn't level, so none of the doors properly fit into the door frame. The "upgrades" are cheap and all of our cabinets were put on crooked, nothing like the model they show you. We will not be renewing and don't recommend. There are other apartments of the same or better quality for a better price.

I have a brother that lives here and he showed me around the apartments and they look very clean and safe. They have a very nice pool and also a nice gym. The interior of the apartments are very clean and they all have nice appliances. I am interested in moving in soon.