West River Apartments

I have lived at West River Apts since 2012 and I absolutely love Romelis! She really does go above and beyond to help residents. Anytime I have an issue she is quick to respond and address our concerns. By far the best service I've received since I've been here.

I recently toured West River Apartments and had an excellent experience! The property was nice and tidy, the units were spacious with a lot of storage space and the amenities were more than expected. Romelis, the Property Manager, was so informative—she walked me through the entire leasing process and gave me a great sense of the area. She even recommended some local spots to check out, which was a nice personal touch. Plus, we got to meet the maintenance team, and they were just as friendly and welcoming as Romelis. It really felt like a great community. Overall, I’m excited about the possibility of making West River Apartments my new home!

Just recently moved from new york and Romelis (property manager) made the entire process as easy and seamless as possible. Any issues I had with the apartment, were minor and addressed in timely manner. So far, no issues with the property itself and any events involving the property are always communicated through email or tenant notifications within the building. All in all, its been an awesome experience and I appreciate everyone's work in making this my new home!

We have lived here for 9 months and love it! They do a great job maintaining the building and any problems are fixed quickly. Having lived in other apartments in the area, I can say that the upkeep of the building and overall experience is 10/10.

Romelis, Brandon, Ricardo and Vicky are excellent! They are always willing to help us out with whatever we need. We moved from out of state, and maintenance were so helpful assisting the movers during our move in (never had that before). Vicky maintains the building nice and tidy. Romelis made the entire moving in process really simple. The gift basket upon moving in was incredibly considerate and greatly appreciated. Not to mention how much fun the Resident Summer Social was! Our new neighbors were very nice and welcoming.

I love it here! Ms. Romelis is very attentive to the property. Yes there can be things that can be improved. However, overall it has been a great experience. Maintenance men Brandon & Ricardo are always one call away and are very diligent in making sure they leave the place clean after any repair. In my past experiences at other places, maintenance would do the work and just leave the mess for me to clean up. My neighbors are really nice and it was great getting to meet new neighbors during our recent Summer Social hosted by Management.

The "gated community" has had a broken, non-working gate for over a year. The pool was not opened this past summer. The elevator has been broken for months, and breaks down frequently (with or without people in it). When this occurs, it requires you to walk up 3 flights of stairs, that is IF the stairwell is open--otherwise, you are walking all of the way around the building to get inside, every time. The fire alarm is insane and goes off constantly. Packages are stolen from the mail room. Passive aggressive tenant-blaming emails sent by management when they are asked to do their jobs (i.e. fix the gate).

Staff is very helpful. Little to no problems, all have been resolved same day. Quiet & peaceful in building.

I’m extremely happy with the service.I have been living here for a while now and every single problem I had so far have been solved the same day and the new maintenance team is highly organised and has an absolutely professional approach. The property manager was excellent and was very helpful in answering all my questions and concerns. Keep up the good work!!

New maintenance team is amazing. They have taken care of all my issues. Apartment layouts. New property manager responses to my concerns very quickly. In addition to that, apartments, floor plans are open and spacious and properly in great location.

I have been here for one year as of January and Ms. Romelis the third property manager that has come in within the first year of my stay. She hit the ground running with purpose trying to make West River the best place to live. She has been consistent with email updates and is on top of issues regarding the maintenance of the property and doing her best to get them resolved. She is doing her best to make sure everything this is running smoothly for all tenants. With apartment living you can't please everyone and so far I have not experienced any issues. Lisa Hunt

The apartment and location offer the comfort, for young professionals like myself, who prefer easy travel routes to work & major highways. Besides that, a nice community gym & $15 monthly parking fee, which is very affordable compared to the other properties in the area.

I was very surprised to find a nice apartment at a great price. I am a student at St. Joseph University so every penny counts. Thank you for helping me find my new apartment in such a short amount of time!