Waterloo Flats
1300 Pleasant Valley Rd S,
Austin,
TX
78741
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Monthly Rent
$890 - $1,699
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
388 - 1,400 sq ft
Our community is operating as normal. Please call or stop by for a tour.Live minutes from the Colorado River waterfront and downtown Austin, TX at Waterloo Flats. Your ideal urban lifestyle awaits when you choose one of our one or two bedroom apartments in the flourishing East Riverside neighborhood. Located conveniently to Lady Bird Lake's hiking and biking trails, Waterloo East offers features and amenities designed to bring comfort and convenience to your lifestyle. Our pet-friendly community provides easy access to dining, entertainment, and nature. Visit downtown Austin, University of Texas or Austin Community College campuses by hopping on the bus right outside your door or making the short drive across the river. Living urban is easy on the East side. Live Waterloo Flats.
Pricing & Floor Plans
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Unit WE-116Aprice $985square feet 623availibility Now
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Unit WE-205Bprice $985square feet 623availibility Now
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Unit WE-205Aprice $1,118square feet 623availibility Jul 1
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Unit 143price $1,166square feet 510availibility Now
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Unit 144price $1,166square feet 510availibility Now
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Unit 121price $1,166square feet 510availibility Jul 1
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Unit 106price $1,172square feet 625availibility Now
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Unit 117price $1,172square feet 625availibility Now
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Unit 114price $1,172square feet 625availibility Now
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Unit WE-116Aprice $985square feet 623availibility Now
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Unit WE-205Bprice $985square feet 623availibility Now
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Unit WE-205Aprice $1,118square feet 623availibility Jul 1
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Unit 143price $1,166square feet 510availibility Now
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Unit 144price $1,166square feet 510availibility Now
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Unit 121price $1,166square feet 510availibility Jul 1
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Unit 106price $1,172square feet 625availibility Now
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Unit 117price $1,172square feet 625availibility Now
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Unit 114price $1,172square feet 625availibility Now
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Application Fee$250
- Dogs Allowed
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Monthly pet rent$15
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One time Fee$250
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Pet deposit$250
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Pet Limit2
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Requirements:Spayed/Neutered
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Restrictions:We welcome 2 pets per apartment home. There is a pet deposit of $250 and a pet fee of $250. The pet rent is $15. Please contact the leasing office for pricing and breed restrictions.
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Comments:We love your pets! No age, size or breed restrictions for well behaved animals!
- Cats Allowed
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Monthly pet rent$15
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One time Fee$250
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Pet deposit$250
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Pet Limit2
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Requirements:Spayed/Neutered
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Restrictions:We welcome 2 pets per apartment home. There is a pet deposit of $250 and a pet fee of $250. The pet rent is $15. Please contact the leasing office for pricing and breed restrictions.
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Comments:We love your pets! No age, size or breed restrictions for well behaved animals!
- Parking
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Surface Lot--2 Max
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OtherPlease call our leasing office for complete parking policy information.--
Details
Lease Options
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Available months 12,13,14,15
Property Information
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Built in 1972
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253 units/2 stories
Matterport 3D Tours
About Waterloo Flats
Our community is operating as normal. Please call or stop by for a tour.Live minutes from the Colorado River waterfront and downtown Austin, TX at Waterloo Flats. Your ideal urban lifestyle awaits when you choose one of our one or two bedroom apartments in the flourishing East Riverside neighborhood. Located conveniently to Lady Bird Lake's hiking and biking trails, Waterloo East offers features and amenities designed to bring comfort and convenience to your lifestyle. Our pet-friendly community provides easy access to dining, entertainment, and nature. Visit downtown Austin, University of Texas or Austin Community College campuses by hopping on the bus right outside your door or making the short drive across the river. Living urban is easy on the East side. Live Waterloo Flats.
Waterloo Flats is an apartment community located in Travis County and the 78741 ZIP Code. This area is served by the Austin Independent attendance zone.
Unique Features
- Access to Metrorail
- Close Proximity to Downtown Austin & Lady Bird Lak
- Spruce Concierge Services
- Outdoor Grilling Lounge
- Pet Friendly Community
Community Amenities
Pool
Fitness Center
Laundry Facilities
Concierge
- Package Service
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Concierge
- Hearing Impaired Accessible
- Vision Impaired Accessible
- Recycling
- Online Services
- Planned Social Activities
- Lounge
- Walk-Up
- Fitness Center
- Pool
- Walking/Biking Trails
- Courtyard
- Grill
- Waterfront
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Microwave
Refrigerator
Tub/Shower
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Storage Space
- Tub/Shower
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Microwave
- Oven
- Refrigerator
- Freezer
Model Details
- Carpet
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Package Service
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Concierge
- Hearing Impaired Accessible
- Vision Impaired Accessible
- Recycling
- Online Services
- Planned Social Activities
- Lounge
- Walk-Up
- Courtyard
- Grill
- Waterfront
- Fitness Center
- Pool
- Walking/Biking Trails
- Access to Metrorail
- Close Proximity to Downtown Austin & Lady Bird Lak
- Spruce Concierge Services
- Outdoor Grilling Lounge
- Pet Friendly Community
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Storage Space
- Tub/Shower
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Microwave
- Oven
- Refrigerator
- Freezer
- Carpet
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
South Shore is a neighborhood just south of Austin that provides endless entertainment opportunities all year round.
Just across Lady Bird Lake, bounded to the south by East Riverside Drive, this Austin suburb enjoys some of the best views of the Texas state capital. Winding river walk paths and bike lanes are draped along the northern border along the reservoir, while the eastern area of the community is dominated by Roy G. Guerrero Colorado River Metro Park. A nexus of golf courses and sports fields within the park give the area an active feel.
Popular spots like The Buzz Mill and the occasional food truck popup can be found on the aforementioned East Riverside Drive — the area’s main thoroughfare. South Shore and the surrounding Riverside and Pleasant Valley neighborhoods continue to grow as renters look for apartments near the ever-growing city, but at better prices and with less hustle and bustle.
Learn more about living in South Shore| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 4 min | 2.3 mi | |
| Drive: | 6 min | 2.3 mi | |
| Drive: | 7 min | 3.2 mi | |
| Drive: | 9 min | 4.4 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Austin include Downtown Station, located 2.7 miles from Waterloo Flats. Waterloo Flats is near Austin-Bergstrom International, located 8.7 miles or 20 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 6 min | 2.7 mi | |
| Drive: | 5 min | 2.8 mi | |
| Drive: | 7 min | 3.5 mi | |
| Drive: | 12 min | 7.4 mi | |
| Drive: | 15 min | 8.3 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 10 min | 3.8 mi |
|
|
Drive: | 38 min | 30.4 mi |
|
|
Drive: | 49 min | 38.1 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
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Austin-Bergstrom International
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Drive: | 20 min | 8.7 mi |
Time and distance from Waterloo Flats.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 10 min | 0.6 mi | |
| Walk: | 13 min | 0.7 mi | |
| Walk: | 13 min | 0.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
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Lady Bird Lake
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Walk: | 12 min | 0.6 mi |
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Boggy Creek Greenbelt
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Drive: | 5 min | 2.4 mi |
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Blunn Creek Nature Preserve
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Drive: | 5 min | 2.7 mi |
|
Umlauf Sculpture Garden and Museum
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Drive: | 9 min | 3.8 mi |
|
Texas Memorial Museum
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Drive: | 9 min | 4.9 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 7 min | 3.4 mi | |
| Drive: | 8 min | 4.5 mi | |
| Drive: | 8 min | 4.6 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 80 min | 65.4 mi | |
| Drive: | 109 min | 92.9 mi |
Property Ratings at Waterloo Flats
So far so good. I still haven't officially moved but it seems like they are putting effort to help me settle in to my new place. When I will move in, I'll get a better experience on how everything is going.
Turnaround times for things are on the slow side, still hoping every year for the past 6 years living here to get some sort of dog park, excerise room is nice but needs more equipment and updates, mailperson is incredibly rude and leaves packages by mailboxes, staff is friendly but seasonal staff change is incredibly frustrating. TONS of wasps everywhere.
Bradley took care of my questions quickly even though they were pretty detailed (and unique). he didn't miss a beat and we finished up my lease renewal with ease. Thanks!
Property Manager at Waterloo Flats, Responded To This Review
Thank you for the great feedback! We're happy to hear Bradley was able to assist you quickly and thoroughly. We’re glad your lease renewal went smoothly and appreciate you continuing to call our community home!
Great complex. Great location. Walking distance to the lake. The complex is very clean, friendly staff, close to downtown and very peaceful.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for the great review! We’re so happy to hear you're enjoying the clean, peaceful environment and the unbeatable location near the lake and downtown. We appreciate your kind words about our team and community!
Me siento muy feliz estar viviendo en un apartamento de la propiedad muy buena atención tanto el equipo de la oficina como los compañeros de mantenimiento una propiedad muy tranquila y limpieza muy buena . Propiedad ese lente para vivir.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your wonderful review! We're so glad to hear you're enjoying your home and that both our office and maintenance teams have made a great impression. It's our goal to provide a peaceful, well-maintained community, and we’re happy to know that’s been your experience!
Awesome place to live, just a few nuances but nothing major. The door gate situation could be better and there could be more trees and better washer and dryer but it is ok
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your feedback! We're happy to hear that you're enjoying your time at our community. We appreciate your suggestions and will keep them in mind as we look for ways to enhance the living experience. If there's anything we can do to improve your stay, feel free to reach out! Megan Farr | Community Manager Waterloo Flats
Can't beat the price for a rental here based on location. With that being said, amenities and security measures are at a BARE MINIMUM. Gates are constantly left open, mailboxes broken, packages stolen, dogs off leash, dog poop everywhere. Water constantly being shut off. No dog park area and pool closed about half of the summers. The leasing office is a revolving door with new staff almost seasonally.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your feedback. We strive to provide a positive living experience for all our residents and appreciate you bringing these concerns to our attention. If there’s anything specific you’d like to discuss, we encourage you to reach out to the leasing office—we’re happy to assist in any way we can. Megan Farr | Community Manager Waterloo Flats
The location of Waterloo Flats is amazing; close to downtown and lots of different shops, bars and more. Haven't had any major issues with our apartment. Front office is nice and friendly. Apartments are slightly dated but overall isn't a dealbreaker for the price.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your review! We're so glad you love the convenient location and that our team has made a positive impression. We appreciate your feedback on the apartment features and understand how important value is. If there's ever anything we can do to enhance your experience, please don’t hesitate to reach out! Megan Farr | Community Manager Waterloo Flats
That Waterloo flats team is super amazing and very kind and helpful.
Property Manager at Waterloo Flats, Responded To This Review
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. We truly appreciate your feedback and are always here to help! Best, Megan Farr | Community Manager Waterloo Flats
Management has been great to work with. Cindy was especially a tremendous help with helping me find my new apartment. Waterloo Flats will be my new ho m e starting in the end of February.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your kind words! We're so happy to hear that you've had a great experience with our team, especially Cindy! We're excited to welcome you to Waterloo Flats at the end of February and look forward to having you as part of our community. If you need anything as you prepare for your move, don’t hesitate to reach out! Megan Farr | Community Manager Waterloo Flats
The leasing people were patient with me & very friendly my experience with the apartment it could’ve been better it was dirty & not cleaned before I moved in & outlets don’t work my washer & dryer isn’t connected to anything as well as my dishwasher
Property Manager at Waterloo Flats, Responded To This Review
Thank you for sharing your experience with us. We’re happy to hear our leasing team provided friendly and patient service, but we’re truly sorry that your move-in didn’t meet expectations. Your concerns are important to us, and we want to make this right. Please reach out to our office so we can address the cleaning, outlets, and appliance connections as soon as possible. We appreciate your feedback and the opportunity to improve. Megan Farr | Community Manager Waterloo Flats
I love here at water loo flats I plan to stay here for years hopeful next year y'all have a 2 bed room down stairs
Property Manager at Waterloo Flats, Responded To This Review
Thank you so much for your kind words! We’re so glad you love living at Waterloo Flats and are excited to hear you’re planning to stay with us for years to come. We’ll definitely keep your interest in a downstairs two-bedroom in mind. Feel free to reach out to the office, and we can discuss availability and options when the time comes! Megan Farr | Community Manager Waterloo Flats
Everyone on the property has been so friendly and helpful in the move in process. I have has quite a bit of questions and they are always eager to help. Excited for my move in date.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your kind words! We’re so glad to hear that our team has been helpful throughout your move-in process. Don’t hesitate to reach out if you have more questions—we’re always happy to help! We’re just as excited for your move-in day and look forward to having you as part of our community! Megan Farr | Community Manager Waterloo Flats
Great little community to live in. Finally a good team in the office and on the maintenance staff. Location is amazing and the neighborhood is quiet. So glad I found this place almost 3 years ago!
Property Manager at Waterloo Flats, Responded To This Review
Thank you for your wonderful feedback! We’re so happy to hear you’ve enjoyed living here for the past three years and that our team has made a positive impact. We love being part of this amazing, quiet neighborhood, too! If you ever need anything, we’re just a call away! Megan Farr | Community Manager Waterloo Flats
Love living here! Great leasing office, great location, easy to walk to HEB or corner store. Love living close to Fraziers. Easy drive to get downtown quickly.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for sharing your experience! We're so glad you love living here and enjoy the convenience of our location. Being close to HEB, Fraziers, and having easy access to downtown really does make life more convenient! If you ever need anything, our team is always happy to help! Megan Farr | Community Manager Waterloo Flats
Rough around the edges for sure, with minimal amenities for the community, but overall a great place to live. The walls are a bit thin and you can hear basically all your neighbors 90% of the time, but mostly everyone is friendly. Made some good friends here and can't beat the price per location.
Property Manager at Waterloo Flats, Responded To This Review
Thank you for sharing your honest feedback! We're glad to hear you've made great friends and enjoy the location. We understand that the noise and amenities could be improved, and we truly appreciate your input as we strive to make the living experience even better. If you ever have any concerns or suggestions, feel free to reach out—we're always here to help! Megan Farr | Community Manager Waterloo Flats
En el tiempo que llevo viviendo en la propiedad muy buena todo. Atención de la administración eselente aegual que todo el personal.
Property Manager at Waterloo Flats, Responded To This Review
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience living here and that our team has been able to provide excellent service. If there’s anything else we can do for you, don’t hesitate to let us know! Megan Farr | Community Manager Waterloo Flats
I really enjoy living there the office staff are really helpful and nice. Definitely going to renew again. This is a great location to stores downtown and very quick commute to work.
Property Manager at Waterloo Flats, Responded To This Review
Hi, we're so glad that we were able to go above and beyond your expectations!
Love it here! The community, the staff, the housing, all an A ! With just that you would want to live here but there is more!! The noise is close to nothing with all residents respecting late hours and the saftey is amazing! With a code gate and friendly people everywhere I couldn’t imagine a better place to live
Property Manager at Waterloo Flats, Responded To This Review
Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
The residency where am staying is a good location but once you move in to the outside streets of the residency its bad , people outside in this neighborhood bring this residency to the ground.
Property Manager at Waterloo Flats, Responded To This Review
Hi, we truly appreciate your honest feedback. We will use your comments to refine our efforts to give everyone a better experience.
Love the friendly staff and that everytime I have contacted the office for something that ai needed. They are always available and super polite.
Property Manager at Waterloo Flats, Responded To This Review
Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Two and a half years down and I’m still happy in my tiny apartment. AC has worked all summer and hot water and pressure have been a dream. We even got blackout screens to help with the sun heating up the apartments. Been blessed with great neighbors too. You can’t beat the location or the price. Management really stepped up their game over the last year and the maintenance staff is very pleasant to work with.
Property Manager at Waterloo Flats, Responded To This Review
Hi, we're so glad that we were able to go above and beyond your expectations!
Mostly great, very good price. They have helped me with AC issues at the last minute after working hours which was very nice of them and Cindy was great
Property Manager at Waterloo Flats, Responded To This Review
Hi - you're our first priority! We're happy our team members went Beyond Expectations for you here at Waterloo Flats. Thanks again for taking some time to about your visit to Waterloo Flats. Be well! Thank you, Natalie Prilop Waterloo Flats Manager
I have mainly enjoyed living here. Excellent location and generally responsive staff. Maintenance requests take some time to be addressed but eventually gets done. Laundry (W/D) machines are constantly malfunctioning and unavailable to the many residents that need to use their onsite laundry rooms. Definitely the biggest pain of living here. Aside from that, it is a great place to live in.
Property Manager at Waterloo Flats, Responded To This Review
Hi there thank you for taking the time to leave us your honest feedback.
Its a very cozy and nice space, really good for people who want to live away from everyday city life and relax on their own space.
Property Manager at Waterloo Flats, Responded To This Review
Hi, reviews like this give us motivation and help us ensure we provide high-quality care.
The people here are usually so friendly and good neighbors. The pool is the best place to socialize and be kind to others, the gym is alright. Some problems are with theft off people's balconies, some dog owners not picking up after themselves, and random closings of the pool of extended periods of time. The rent is affordable for the area and consistent.
Property Manager at Waterloo Flats, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at Waterloo Flats.
Really love living here it’s been almost 2 years and still going. The complex is in a very convenient location very close to stores and downtown plus the complex is so quiet and clean
Property Manager at Waterloo Flats, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. Feel free to give us a call if you need anything! We're always happy to help. Natalie Prilop | Community Manager Waterloo Flats
I love Glenn and the location. The complex is very pretty and nice to spend time in. My neighbors are friendly.
Property Manager at Waterloo Flats, Responded To This Review
Thanks for the kind review! Feel free to let us know if we can help with anything in the future Natalie Prilop | Community Manager
We have been here for about two months now and we love it! Affordable, great location, timely maintenance, and a wonderful leasing office. You can walk to HEB, corner stores, the bar, and so many other restaurants! The maintenance staff has been very attentive and kind as we've settled in and everything gets fixed very quickly. Love living here :)
Property Manager at Waterloo Flats, Responded To This Review
You're the best! We really appreciate the positive review. Feel free to give us a call with any other questions! We're always happy to help. Natalie Prilop | Community Manager Waterloo Flats
Estoy agusto de vivir en Waterloo falta y pienso firmar otro contrato para otro año más
Property Manager at Waterloo Flats, Responded To This Review
Muchas Gracias por las amables palabras! Si necesita algo mas, no dude en ponerse en contacto con nostostros. Natalie Prilop | Community Manager Waterloo Flats
Love living in this apartment! Glenn and Francisco are very nice and approachable staff. Great location, quite and peaceful.
Property Manager at Waterloo Flats, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Waterloo Flats! Natalie Prilop | Community Manager Waterloo Flats
My experience at the Waterloo flats has been super easy and pleasant thanks to all the staff and management. The community is very well kept and quiet and I will definitely recommend for other to lease here.
Property Manager at Waterloo Flats, Responded To This Review
Aw, thanks! Your amazing feedback and rating mean the world to us. Feel free to give us a call if you need anything! We're always happy to help. Natalie Prilop | Community Manager Waterloo Flats
The residents at the pool make noise And management won’t do anything About the homeless coming thru here
Property Manager at Waterloo Flats, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (512) 441-1644 to discuss this further. Respectfully, Natalie Prilop Community Manager Waterloo Flats|1300 S. Pleasant Valley Rd., Austin, TX 78741
My opening experience at Waterloo Flats has been nothing but positive and convenient. From the leasing office staff taking the time to answer my countless questions before move-in, the amazing location by the river, the cozy community, as well as the maintenance team's ability to swiftly resolve any of my requests, I couldn't be happier with my new home. Looking forward to spending my time here for years to come!
Property Manager at Waterloo Flats, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Thank you, Natalie Prilop Community Manager
One of the best gems in the city - The location, price, and amenities are top-notch!
Property Manager at Waterloo Flats, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Respectfully, Natalie Prilop | Property Manager Waterloo Flats | 1300 South Pleasant Valley Rd.
Been trying to get into Waterloo Flats for about 5 years. SO glad I waited - it's a well maintained, quiet, small community with mutual respect from each resident in the best location in Austin.
Property Manager at Waterloo Flats, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waterloo Flats! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Respectfully, Natalie Prilop | Property Manager Waterloo Flats | 1300 South Pleasant Valley Rd.
Applying was easy. Signing the lease was even easier. My studio is just the right size for me. Clean and slightly updated. Very peaceful atmosphere and just down the street from Lady Bird. So glad to have found this place.
Property Manager at Waterloo Flats, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waterloo Flats. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Respectfully, Natalie Prilop | Property Manager Waterloo Flats | 1300 South Pleasant Valley Rd.
If you are looking for a comfortable home in an expensive city at a reasonable price look no further.
Property Manager at Waterloo Flats, Responded To This Review
We appreciate your positive review about your recent experience with us! We would like to have a better understanding about your experience. Please reach out to us at (512) 441-1644 at your earliest convenience and we will do our best to resolve this with you. Respectfully, Natalie Prilop | Property Manager Waterloo Flats | 1300 South Pleasant Valley Rd.
I have lived here for a year and a half. I applied for rent relief and I constantly had to email them or go into the office to get them to fill out the paperwork necessary for them to receive the rent relief. They told me weeks ago that they received rent relief for me. This week after I reached out about a balance on the account they informed me that that rent relief was for a different resident. I got absolutely no notice. They tried to charge late fees even though that is prohibited when you are receiving rent relief and last year they threatened to evict me for late payment even though there was a eviction moratorium. My friend was supposed to move into this complex with me but the day of her appointment for a walk through no one was at the office. I have seen this happen more than once, someone outside the office calling because no one is there for their appointment. The pool is disgusting, in the summer its always green and falling apart. You can feel rocks at the bottom from the walls crumbling. Theres no cushions for any of the outdoor seating or pool area. Dog waste receptacles are often overflowing. The last maintenance request I put in took them a week to come look at it. Maintenance usually leaves behind a mess. The water gets shut off regularly. Mail boxes often get broken into and there's no place for outgoing mail.
Property Manager at Waterloo Flats, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 441-1644 at your earliest convenience to discuss how we can turn your experience into a positive one. Respectfully, Natalie Prilop | Property Manager Waterloo Flats | 1300 South Pleasant Valley Rd.
This management does not care about its residents, with numerous people complaining and pointing out the break ins, robberies, and cars getting messed with. This place is poorly kept with trash overflowing from the dumpsters, numerous water outages, power outages for no reason, and generally being unkept.
Property Manager at Waterloo Flats, Responded To This Review
Hi, we work hard to provide a fantastic experience to everyone and deliver white glove service. It's discouraging to see that you had a negative experience. We do not have trash over flowing, have not had any robberies or break ins occur on our property, nor have we had \"numerous\" water/electricity outages in recent months. With this being said, we would love to discuss your experience you described and rectify any unresolved grievances, please contact our office at 512-441-1644.
Waterloo Flats is easily one of the best values this close to downtown Austin and the river. Location is amazing, amenities are great. It has old buildings so there may be frequent maintenance issues, but they are resolved quickly and efficiently by the awesome maintenance staff.
Property Manager at Waterloo Flats, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The staff has been super helpful with my move-in and I cannot thank them enough. The community is friendly and in a great location. I would recommend this place.
Property Manager at Waterloo Flats, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!
Nice location, but make sure you are asking about all the additional fees before signing the lease. there are tacked on pet fees, pest fees, and fees to receive your own deliveries. this is a very deceptive practice that I've never seen anywhere else. except to add about $50 dollars or more to the price of rent.
Property Manager at Waterloo Flats, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you have any further questions, please give us a call. We're always happy to help!
Best thing about this apartment complex is the location- walking distance to Lady Bird Lake/HEB/UPS, coffee shops/restaurants/bars/multiple bus stops. Feels like a small community, the studios have an amazing giant window. Pool is decent and they are pet friendly.
Property Manager at Waterloo Flats, Responded To This Review
Hi there, thank you so much for your positive comments about Waterloo Flats! If you have any further questions, please give us a call. We're always happy to help!
Waterloo is a great place for the location and price without having that giant apartment complex feel.
Property Manager at Waterloo Flats, Responded To This Review
Hi there, thank you so much for your positive comments about Waterloo Flats!
I love the staff here, but the roach infestations and our mailboxes constantly being broken into and our mail stolen does not make for a good living situation.
Property Manager at Waterloo Flats, Responded To This Review
We are disappointed to learn of your experience here at Waterloo Flats, but will take this opportunity to improve. Waterloo Flats Staff
I would personally not recommend anyone to live here due to my own personal experience. The only thing great about the place is the location and that it is quiet. Thats about it. Everything else needs improvement in my personal opinion. I would rather go pay more money for a one bedroom else where for much better quality than deal with the issues Ive had here. Will not be renewing my lease when December comes around.
Property Manager at Waterloo Flats, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Waterloo Flats offers an affordable place to live close to the Austin experience, while not having to live off of South Congress or be in the heart of downtown. The staff are kind and friendly, which made my decision to move here extremely easy!
Property Manager at Waterloo Flats, Responded To This Review
Hi there, thank you so much for your positive comments about Waterloo Flats! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Waterloo Flats.
Good community, great location!
Property Manager at Waterloo Flats, Responded To This Review
We appreciate your positive review about your recent experience with us! We are so happy to read such a great review about Waterloo Flats!
Really enjoying my 70s style studio at Waterloo East. Its got huge window with lots of light, perfect size for one plus a puppers. Its walking distance to Ladybird lake trails, to Buzzmill, HEB, plenty of restaurants, and to a couple bus stops. Ill be staying here a while!
Property Manager at Waterloo Flats, Responded To This Review
Hi Verified R., thank you so much for your positive comments about Waterloo Flats! We appreciate your positive review about your recent experience with us!
Waterloo Flats Photos
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Waterloo Flats
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1BR, 1BT - A2 - 625SF
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Studio
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Studio
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1 Bedroom
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1 Bedroom
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1 Bedroom
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2 Bedrooms
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Waterloo Flats has studios to three bedrooms with rent ranges from $890/mo. to $1,699/mo.
You can take a virtual tour of Waterloo Flats on Apartments.com.
Waterloo Flats is in South Shore in the city of Austin. Here you’ll find three shopping centers within 0.7 mile of the property. Five parks are within 4.9 miles, including Lady Bird Lake, Boggy Creek Greenbelt, and Blunn Creek Nature Preserve.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1300 Pleasant Valley Rd S
Austin, TX 78741