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Monthly Rent
$1,526 - $2,727
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
504 - 1,448 sq ft
Pricing & Floor Plans
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Unit B-1066price $1,593square feet 570availibility Dec 15
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Unit A-4018price $1,743square feet 570availibility Dec 15
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Unit B-5066price $1,593square feet 570availibility Dec 19
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Unit B-2039price $1,603square feet 504availibility Dec 15
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Unit A-4025price $1,668square feet 685availibility Dec 15
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Unit B-5014price $1,668square feet 685availibility Dec 15
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Unit A-2025price $1,818square feet 685availibility Dec 15
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Unit B-1033price $1,526square feet 700availibility Dec 15
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Unit A-5027price $1,526square feet 700availibility Dec 15
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Unit C-2059price $1,551square feet 700availibility Dec 15
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Unit C-1046price $1,576square feet 750availibility Dec 15
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Unit A-1022price $1,601square feet 750availibility Dec 15
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Unit C-4046price $1,676square feet 750availibility Dec 15
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Unit A-1009price $1,726square feet 755availibility Dec 15
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Unit A-3007price $1,726square feet 755availibility Dec 15
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Unit C-3044price $1,726square feet 866availibility Dec 15
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Unit C-1044price $1,826square feet 866availibility Dec 15
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Unit A-5026price $1,751square feet 865availibility Dec 15
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Unit A-3028price $2,022square feet 970availibility Dec 15
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Unit A-1028price $2,222square feet 970availibility Dec 15
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Unit B-2063price $2,322square feet 1,110availibility Dec 15
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Unit B-1063price $2,507square feet 1,110availibility Dec 15
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Unit C-2056price $2,522square feet 1,110availibility Dec 15
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Unit C-3051price $2,372square feet 1,045availibility Dec 15
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Unit B-5064price $2,427square feet 1,180availibility Dec 15
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Unit B-1067price $2,627square feet 1,180availibility Dec 15
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Unit B-5017price $2,627square feet 1,180availibility Dec 15
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Unit C-2054price $2,442square feet 1,448availibility Dec 15
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Unit B-1066price $1,593square feet 570availibility Dec 15
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Unit A-4018price $1,743square feet 570availibility Dec 15
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Unit B-5066price $1,593square feet 570availibility Dec 19
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Unit B-2039price $1,603square feet 504availibility Dec 15
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Unit A-4025price $1,668square feet 685availibility Dec 15
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Unit B-5014price $1,668square feet 685availibility Dec 15
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Unit A-2025price $1,818square feet 685availibility Dec 15
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Unit B-1033price $1,526square feet 700availibility Dec 15
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Unit A-5027price $1,526square feet 700availibility Dec 15
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Unit C-2059price $1,551square feet 700availibility Dec 15
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Unit C-1046price $1,576square feet 750availibility Dec 15
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Unit A-1022price $1,601square feet 750availibility Dec 15
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Unit C-4046price $1,676square feet 750availibility Dec 15
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Unit A-1009price $1,726square feet 755availibility Dec 15
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Unit A-3007price $1,726square feet 755availibility Dec 15
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Unit C-3044price $1,726square feet 866availibility Dec 15
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Unit C-1044price $1,826square feet 866availibility Dec 15
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Unit A-5026price $1,751square feet 865availibility Dec 15
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Unit A-3028price $2,022square feet 970availibility Dec 15
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Unit A-1028price $2,222square feet 970availibility Dec 15
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Unit B-2063price $2,322square feet 1,110availibility Dec 15
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Unit B-1063price $2,507square feet 1,110availibility Dec 15
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Unit C-2056price $2,522square feet 1,110availibility Dec 15
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Unit C-3051price $2,372square feet 1,045availibility Dec 15
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Unit B-5064price $2,427square feet 1,180availibility Dec 15
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Unit B-1067price $2,627square feet 1,180availibility Dec 15
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Unit B-5017price $2,627square feet 1,180availibility Dec 15
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Unit C-2054price $2,442square feet 1,448availibility Dec 15
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Utilities & Essentials
- Amenity Fee - MonthlyA one-time or recurring charge for access to amenities. Typically charged per apartment but may be per person. Contact the Leasing team for further clarification.$20 / mo
- Utility - Valet Trash ServiceMonthly fee for valet trash and/or recycling service.$25 / mo
- Utility - Pest Control ServiceMonthly fee for pest control service.$4 / mo
- Utility - Administrative Billing FeeMonthly administrative fee for preparing and managing monthly billing statements.$7.14 / mo
- Utility - Sewer ServiceMonthly fee for sewer utility service.Usage Based
- Utility - Stormwater ServiceMonthly fee for stormwater utility service.Usage Based
- Utility - Common Area BillingMonthly fee for common area utilities that are rebilled to Residents.Usage Based
- Utility - Gas ServiceMonthly fee for gas utility service.Usage Based
- Utility - Water ServiceMonthly fee for water utility service.Usage Based
- Utility - Trash ServiceMonthly fee for trash and/or recycling collection and waste disposal.Usage Based
- Utility - Electric Service3rd Party.Monthly fee for electric utility service.Varies
- Renter Provided Liability InsuranceMinimum personal liability coverage required by the Property. Contact the Leasing Team for details of specific requirements.Varies
- One-Time Basics
- Due at Application
- Reservation FeeWhere applicable, refundable if canceled within 72 hours of application. Applied towards move-in charges. Contact the Leasing Team for further clarification.$150
- Application FeeA non-refundable fee due at the time of application. Per applicant.$27
- Due at Move-In
- Utility - New Account FeeOne-time fee for setting up utility service at move-in.$12
- Security Deposit - StandardRefundable deposit required at move-in. Applications that are Conditionally Approved (i.e. income and/or credit-related reasons) may require a larger security deposit and/or last month's rent deposit (each not to exceed a full month's base rent).$150 - $250
- Admin FeeA one-time fee to cover administrative processing costs at move-in.$200
- Due at Move-Out
- Utility - Final Bill FeeOne-time fee for processing the final utility bill at move-out.$10
- Due at Application
- CatsMax of 2
- Pet Fees
- Pet DepositMax of 2. A one-time refundable deposit required per approved pet or apartment. Maximum two pets per apartment. Service Animals and ESAs are exempt. Contact the Leasing Team for additional details and weight specifications, if applicable.$300
- Pet FeeMax of 2. Monthly fee required per approved pet or apartment. Maximum two pets per apartment. Service Animals and ESAs are exempt. Contact the Leasing Team for additional details and weight specifications, if applicable.$35 / mo
- Other Parking Fees
- Parking - ReservedMax of 2. Monthly fee per reserved parking space. Pricing may vary based on size, location, and/or number of spaces rented. All vehicles must be registered with the Management Office. Contact the Leasing Team for availability and limitations.$75 - $100 / mo
- Additional Parking Options
- Other
- Rentable Item - Storage SpaceMax of 1. Monthly fee for rental of each additional storage space. Pricing may vary based on size and/or location. Contact the Leasing Team for availability and limitations.$35 - $85 / mo
- Storage Unit
- Renters Liability Insurance - Property ProgramMinimum personal liability coverage required by the Property if no Third Party policy is provided. Does not include contents coverage.$12.36 / mo
- Utility - Internet Service3rd Party.Monthly fee for internet service.Varies
- Utility - Cable TV Service3rd Party.Monthly fee for cable TV service.Varies
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Details
Lease Options
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12 - 13 Month Leases
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Short term lease
Property Information
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Built in 2013
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301 units/5 stories
Matterport 3D Tours
About Waterford RiNo
In the heart of Denver's River North Arts District, Waterford RiNo pulses with creative energy. Studios, one-, and two-bedroom residences feature polished finishes, from granite countertops to stainless steel appliances and warm wood-style floors. Above it all, the rooftop deck glows with firelight and skyline views that stretch for miles. The resort pool, taproom, and gallery-inspired lounges invite connection and contrast. Here, art lives in the details, and every space is designed to move with your rhythm. Waterford RiNo is more than a home. It is a canvas for the life you want to create. The price shown reflects Base Rent only. Residents are responsible for additional required fees, including but not limited to an application fee, security deposit, community amenity fee, and utility charges. These fees are assessed per applicant or per unit as applicable and may vary based on usage or lease terms. Please consult a leasing agent for a comprehensive list of all required, optional, and situational fees.
Waterford RiNo is an apartment community located in Denver County and the 80216 ZIP Code. This area is served by the Denver County 1 attendance zone.
Unique Features
- Dog Run
- Rooftop Deck with Fire Pit
- Tap Room
Community Amenities
Pool
Fitness Center
Elevator
Clubhouse
- Package Service
- Maintenance on site
- Property Manager on Site
- Recycling
- Elevator
- Business Center
- Clubhouse
- Lounge
- Storage Space
- Conference Rooms
- Fitness Center
- Spa
- Pool
- Bicycle Storage
- Walking/Biking Trails
- Media Center/Movie Theatre
- Gated
- Sundeck
- Courtyard
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Walk-In Closets
Island Kitchen
Granite Countertops
Microwave
Refrigerator
Highlights
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Microwave
- Range
- Refrigerator
Model Details
- Carpet
- Vinyl Flooring
- Recreation Room
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Deck
- Package Service
- Maintenance on site
- Property Manager on Site
- Recycling
- Elevator
- Business Center
- Clubhouse
- Lounge
- Storage Space
- Conference Rooms
- Gated
- Sundeck
- Courtyard
- Dog Park
- Fitness Center
- Spa
- Pool
- Bicycle Storage
- Walking/Biking Trails
- Media Center/Movie Theatre
- Dog Run
- Rooftop Deck with Fire Pit
- Tap Room
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Microwave
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Recreation Room
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Deck
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 11am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 5pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Situated along South Platte River in the heart of Denver, Ballpark is a sports enthusiast’s dream home. Home to Coors Field, locals and visitors alike enjoy catching a Colorado Rockies game and checking out the nearby restaurants and bars around town like ViewHouse BallPark. An abundance of craft breweries, unique eateries, and entertainment venues reside in this thriving urban neighborhood.
Enjoy a live music performance at Mercury Café and the Summit, or grab a bite to eat at Ophelia’s Electric Soapbox, followed by a drink at First Draft Taproom & Kitchen. Relax in the open green space and take in the mountain air at Commons Park, or bring your pup to Railyard Dog Park. Residents can easily travel around the city by taking the local public transit, with its hub being the Denver Union Station, a historic site opening in 1881.
Learn more about living in Ballpark| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 6 min | 2.2 mi | |
| Drive: | 6 min | 2.3 mi | |
| Drive: | 6 min | 2.3 mi | |
| Drive: | 10 min | 4.8 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Denver include Union Station Track 11, located 1.1 miles from Waterford RiNo. Waterford RiNo is near Denver International, located 23.0 miles or 31 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 3 min | 1.1 mi | |
|
|
Drive: | 3 min | 1.3 mi |
|
|
Drive: | 4 min | 1.4 mi |
|
|
Drive: | 4 min | 1.6 mi |
| Drive: | 5 min | 1.6 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 3 min | 1.3 mi |
|
|
Drive: | 4 min | 1.3 mi |
| Drive: | 4 min | 1.7 mi | |
| Drive: | 4 min | 1.7 mi | |
| Drive: | 10 min | 1.7 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Denver International
|
Drive: | 31 min | 23.0 mi |
Time and distance from Waterford RiNo.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Walk: | 18 min | 1.0 mi | |
| Walk: | 19 min | 1.0 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Lower Downtown Historic District (LoDo)
|
Drive: | 3 min | 1.3 mi |
|
Centennial Gardens
|
Drive: | 5 min | 1.7 mi |
|
Civic Center Park
|
Drive: | 6 min | 2.0 mi |
|
Landry's Downtown Aquarium
|
Drive: | 6 min | 2.1 mi |
|
Children's Museum of Denver
|
Drive: | 8 min | 2.4 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 1.9 mi | |
| Drive: | 6 min | 2.1 mi | |
| Drive: | 8 min | 3.0 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 46 min | 20.4 mi | |
| Drive: | 84 min | 67.2 mi | |
| Drive: | 93 min | 76.9 mi |
Property Ratings at Waterford RiNo
I lived at The Waterford RiNo from March 2023 to February 2025, and I would not recommend it. At first, it seemed like a good deal with nice amenities, but almost everything was broken the entire time I lived there. Neither hot tub worked, the gym was under construction for months with no real upgrades, the pool and grills were usually filthy, and the building constantly smelled bad from the trash valet and peoples pets. Security is a joke — the garage was broken for months, multiple cars were broken into, doors were broken and didn’t lock around the building, and the package room (and even the leasing office) was ransacked. So ordering packages is hassle. The walls are paper thin, and I had mold in my bathroom ceiling that they tried to pass off as “just dirt.” The management is rude when handling issues, and they tacked on extra utility fees and other surprise charges the second year. There are way better apartments in the area — don’t waste your money here.
Absolutely terrible. The price is fine, but you get what you pay for. Management is completely incompetent and leaves issues unresolved. The garage gate in our building has been inoperable for over three months, allowing any bystander to walk in. In a single night over six cars were vandalized. And yet, the gate has yet to be fixed. Management denies any liability, since they claim they are not responsible for maintaining a secure garage. My key fob works for maybe 50% of doors. Management recognized this issue over a month ago and hasn’t fixed it. There’s no packaging room. Instead, all packages are shipped to a 3rd party warehouse called Fetch, which they then have to process and deliver. I’ve lost a number of packages this way, so I’ve instead had to send my packages to my girlfriend’s building. Hallway carpets are beyond stained. The fire alarm goes off randomly maybe once a week. Lastly, when moving out, my roommate and I spotlessly cleaned the apartment and took pictures of before and after we took over the apartment. Despite this, we had over 60% of our security deposit stripped with no minimal reasoning. After pressing Management, I received an email four weeks later in a back-and-forth with Taine, the Assistant Manager, that I “would not be receiving the remainder of our security deposit”. The new Management is even more incompetent than the last, which is saying a lot. Stay away. They don’t care about their tenants and will penny pinch
Property Manager at Waterford RiNo, Responded To This Review
We're sorry to see you were unhappy with your experience. We'd be grateful for more information so that we can help you as soon as possible. You can reach our corporate customer care team at customercare@sares-regis.com - SRG Residential Customer Care
This place is pretty pathetic. Its one of the oldest apartment complexes in this area and NOTHING has been updated, its old and very outdated. Apartment complex across the street have already updated their carpets inside, and they have been here half the time as Waterford has been around. The carpets in the hallways are so gross it looks like this place is a subsidized building from an inner city. Just across the street painters are painting the rails on the apartments & these are half the age as this apartment. They charge fees for everything! Pretty sad that a company has to charge for unnecessary things to keep up with the other places around here. The windows here look like they have been never been washed in 10 years which is as old as this place is. They just painted striped in the parking garage and there are some spots with no numbers, just black painted boxes where parking numbers for spaces should be, or they haven't got to repaint the numbers on the parking spots, just shotty. The parking garage has been broke for 3 months, they say they have extra security. Cars have been broken into, windows just shattered. They write an email to everyone stating they are looking to fix the garage soon, emails have spelling errors and the emails add insult to the tenants stating facts that Colorado has been on the rise for break-ins. All the doors into the building are broken since key fobs are not usable. Homeless camps have just presented themselves just feet away from the complex and there is no site of security at night anymore. I am afraid to go into the garage in fear of being attacked by a homeless person since they are wondering the garage and today one homeless lady flipped me off in the garage. Since all the doors into the apartments are broken I fear the homeless are going to make their way into the hallways at night and start breaking into apartments or stealing packages.
I have lived here for a year and a half and it seems like almost every other week the garage door is broken. This allows just anyone to come into the garage. I had my locked bike stolen from the garage and management was unable to help me even though they have security cameras. On top of that, the garage door which is always broken hangs lower than it’s supposed to and when I was leaving it completely destroyed the ski rack on top of my car. I called them to tell them to fix it and they never did.
Property Manager at Waterford RiNo, Responded To This Review
We're so sorry that this happened. Our Community Manager is eager to speak with you personally and learn more, and we'll do all we can to help turn your experience around. You can reach them at waterfordrino@sares-regis.com or call 303-298-9273 and ask for Ben. - SRG Residential Customer Care (CustomerCare@sares-regis.com)
We toured a lot of different buildings in Denver and none of them could compare to the value and quality of Waterford RiNo. The appliances are updated and the apartment layouts are spacious and open. And with a massive gym, a pool and cold brew on draft, the amenities really cant be beat.
Perfectly situated in the next up and coming neighborhood in Denver.
Property Manager at Waterford RiNo, Responded To This Review
Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help! Danielle Mellington Community Manager
My initial experience with Waterford Rino was decent until I moved in. The new management does nothing but sit in the office and avoid phone calls while the hallways/ stairway doors/call box is all broken and disgustingly dirty.
Property Manager at Waterford RiNo, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We did have multiple technicians out regarding the call-box and an order is in process for the new call box to be installed this week. We can be sure to send out a notification once completed. We hope you are willing to give us another chance. Please reach out to us at (303) 298-9273 so we can work towards a resolution. Danielle Mellington Community Manager
Once a promising community, has quickly turned into one of the least attractive buildings in the area, this can be fixed but owners and management company need to work on alternatives.
Property Manager at Waterford RiNo, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you have any further questions, please give us a call. We're always happy to help! Danielle Mellington Community Manager
I love my apartment here at Waterford. Updated appliances, 24/7 gym and lounge, and pools and a hot tub. This is a great spot to be Downtown. I used to have really loud, annoying neighbors, but I think they moved. Biggest problem here is 3-5 times someone has left their dog on the patio and they bark for hours. Super annoying. Other than that this place is great, and so is the staff. Security is excellent too. There's a 24/7 on-call dispatch for any issues during the night.
Property Manager at Waterford RiNo, Responded To This Review
Hi there! Thanks for such a wonderful review! We appreciate the feedback, and remind you that if there's ever an issue you're experiencing please stop by or call the office and we'll be sure to address it for you. We want you to feel the most comfortable inside the community. In the meantime, enjoy the amenities and your home! If there's anything you need please don't hesitate to reach out. We'd love to help! Community Manager Danielle Mellington
Waterford Rino is a great spot to live. The amenities are outstanding, the staff (especially Alex) are friendly and responsive, and the units are exquisite. The only drawback is that if you are not a partier, you will quickly learn that everyone else here is and they will keep you up late because of it. Other than that, this is a five star building in a five star area, and I have been glad to make it my home for the past several months.
Property Manager at Waterford RiNo, Responded To This Review
Hi~ Thank you for taking the time to review our community! We are so happy to hear that you've had a great experience here at Waterford RiNo. If you ever need anything from our team, please do not hesistate to reach out! Sincerely, Waterford RiNo
This place has only gone down hill since I've moved in a few years ago when it was the Marq at Rino. Such a shame.
Property Manager at Waterford RiNo, Responded To This Review
Hi |there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.
Everything has been exceptional and Im very happy overall with the amenities/hospitality of the community.
Property Manager at Waterford RiNo, Responded To This Review
Hello, thank you for your kind words and this wonderful review!
Just a couple weeks ago, my vehicle was stolen from the Waterford parking garage due to their lack of assertiveness to get the gates fixed to the parking garage. The gate was broken and left WIDE OPEN for an entire month before they fixed it, and the only reason it finally got fixed is because I notified them that my vehicle was stolen because of their gates being left open. They also have the worst surveillance I have ever seen in a new parking structure - they might as well just have none with what they currently have. Now, I have been dealing with their management team who has taken zero initiative for what has happened to me. They feel they are not liable for anything that has happened and they have given very lowsy compensation offers to help reimburse me for my loss. They will not return any calls and it is nearly impossible to get ahold of anyone in corporate. Waterford seemed great up until this incident, but now I have a feeling that they could care less about tenants having the best possible experience at Waterford. If you get lucky enough to not have to deal with management during your time here, then your experience will be great, but the moment you have an issue that requires managements help and concern.. GOOD LUCK.
Property Manager at Waterford RiNo, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for leaving feedback. Please reach out to us at (303) 298-9273 so we may identify ways to improve your experience.
The apartment isn't bad. It's cheaply made and the walls are pretty thin but it's about what you'd expect in any complex like this. The amenities are pretty good. The reason I gave it a poor rating is because the management and staff are terrible. They are useless if you have any issues. They showed us an apartment during a showing that we were told was not our exact apartment but it had the same layout. That was wrong. We went to move in and the apartment was at least 200 square feet smaller, had no balcony, and the layout was completely different. During our showing we even went outside and they pointed out which balcony was ours. Don't have packages delivered here because there is a 5050 shot you'll actually get them. My motorcycle was stolen from the parking garage because the gate is broken for weeks at a time. When I asked them to look at the camera footage they said they couldn't see anything. They didn't know what my motorcycle looked like, what parking spot it was in, or when it was taken. They refused to look at the footage again once I gave them this information. The key fabs stop working every couple months and the last time I had them reprogram them it took them 10 tries. I'm not exaggerating that, I had to go to the office 10 days in a row because they would program it incorrectly and I couldn't get into the building. I'm not one to complain about little things but this has been a terrible experience. Unless the management is greatly improved I would not recommend living here.
Property Manager at Waterford RiNo, Responded To This Review
Hi |there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.
Don't waste your time here. Management sucks, no one responds to anything the second they get you to sign the lease. We've been out for 3 months and we're still having to deal with them.
Property Manager at Waterford RiNo, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (303) 298-9273 at your earliest convenience and we will do our best to resolve this with you.
We decided to move here ~2.5 years ago because we loved the location, the amenities, and the people working there. Then, maybe 6 months ago, after signing a 7-month lease extension with the old management company, a new one took over: Waterford Rino. We used to have a communal message board-type system where we could sell things we didn't need anymore, find pet sitters, and yes, shame the people who left their dog poop everywhere. Now, without that, everywhere you step outside, there is dog poop. Also, it's a block away from a Salvation Army and you can absolutely expect people experiencing homelessness to be loitering around the building on a regular basis. I got hit by one on a bike while walking my dog a few weeks ago! Furthermore, the hot tub was recently condemned by the city (yes, there was a posted notice not to go in), the door to the area with the garage hasn't been working, so you have to go outside and around to another door to get to your apartment (no easy task with an armful of groceries). The old owners gave us access to a punch code on the door to get in but the new owners claim that giving it out is a safety issue. Also, the door next to the garage frequently gets stuck open, so not really sure how giving out the punch code was a safety issue with this glaring issue present?? Another annoyance - we have been required to pay for trash pickup from outside of our apartment ($35/month) since we initially moved in. But after the new management company took over, I can remember at least 5 circumstances where trash wasn't picked up. When I brought this up with the leasing office, they offered no solution but were happy to keep charging us for this service. But the most annoying thing ever is that apparently, in our lease, we have to give 60 days notice even though we had an end of lease date printed in the lease? And there are, apparently, no exceptions — even though we're out of there more than a month before the lease is up. We had told them about our plans to buy a house and inquired about ending our lease early but they failed to mention during that time that written notice was necessary at the end of our lease. Super convenient. Oh, one more thing — Waterford Rino incentivizes positive reviews. This means that you should absolutely take every positive review with a grain of salt — they're giving away tickets and prizes to get them. It's not because people genuinely love living here.
Lived here for 2.5 years. Used to be a great place to live until the new management company took over. I haven't been able to pay rent online for about 6 months. You can no longer see what is included in your rent without going to the office and them showing you. You cannot pay rent until the 1st of the month. It's due on the 1st of the month so if you're not online that day and don't want auto-payment set up, you can't pay rent. If you don't have auto-payment set up, you cannot split rent if you're living with someone, you have to pay the full amount. The hallways are always dirty/smell awful because of the trash service you have to pay for. They don't refill the doggy bags around the apartment anymore. Trying to get any question answered is close to impossible. The package situation is nightmare. The other day there were packages delivered just sitting by the elevator up the stairs from the mail room. Packages are all over the mail room. The other package room is always a mess and things are never in the right place. I've had two packages stolen. Someone from the office lives here and parties in her apartment ridiculously loud at night. We have had to knock a few times to get it to quiet down at 3am. To top it all off, they painted the exterior of our front door BUT only in a few spots with a darker paint color. Just don't move here. I have a few friends that moved next door to Post River North. and love it. I recommend checking that out.
New management is ruining this building. Rent is never correct on the portal, they do not respond to emails, and they fail to maintain the property to any standard. Property manager is never around and dodges residents like it's his job. Doors are not secure (always never fully close), they do not do snow removal from around the building, and packages are constantly stolen from the unlocked package room. Moreover, dog trash stations are always out of bags and never emptied. This building is more expensive than surrounding alternatives, yet is the oldest and most poorly managed at this point. Avoid at all possible costs.
If it were possible to leave ZERO stars I would. I have tried on several occasions to work with Waterford RiNo and it has been impossible. There are typically growing pains associated with a new company taking over, however it has been 3 months of miserable incompetency. Today all of their phone numbers are disconnected so I cannot even call them to address the fact that it is almost March and my February rent has yet to come out. The people working the front desk here are extremely pleasant. Meanwhile, the upper level is full of inexperienced, rude, and lying personnel. They have lost checks and are unapologetic when mistakes are made. I miss the Marq at Rino because at least they had their stuff together. Waterford RiNo is terribly unreliable. DO NOT GIVE THEM YOUR MONEY.
About two months ago, The Yards at Denargo market were taken over by a new management group and they have now re-named it Marq at Rino. The change over did not go over smoothly but it looks like things are finally leveling out, Morgan is the new manger over the office and she has been as helpful as she can be, I noticed a few more upset people than normal down in the office for the first month of the switch over but she was always nice and did everything she could to help out! The apartments are amazing inside and have spoiled me for sure, we live in a one bedroom that is about 725 sq.ft. We have been here for a year and signed a 13 month lease at $1348 a month. Here is the sad part.... we only have a few months before we can re-sign our lease, however I have been looking at the prices of the apartments here recently and notice that they all have gone up in price, Significantly! For our same apartment they are now asking for approximately $1750 a month, that's a 3 increase on rent from before the new management took over just two months ago. Nothing has changed and I haven't seen them put any money into fixing some of the things that need to be, it's all small stuff, but when friends come over it is noticeable enough that they talk about it. The elevator has not been cleaned in two weeks and is getting a little raunchy but they don't take you to that elevator during the tour. So in short the new management is nice, the apartments are nice, but they have jacked the rent prices up a lot for no reason that I have noticeably seen and now I will have to move because after they tack on that trash fee I just can't justify paying $1800 a month for a one bedroom apartment that is near downtown, I will be moving into the center of downtown now for less a month which sounds crazy but is the truth. If you have the money and can afford this place I have loved it and enjoyed myself, the crowd here is between 24 - 35 years old majoritively, lots of "pretty people" and everyone is nice so if you are single or just looking to make some friends it's a great place. Also If you like the area you should check out Block 32 at Rino they have nice finishes just like this place and after looking at their prices they are back at the nice range of $1350 for 700 sq.ft. and not to much further out so save your self some money and check them out to. Thanks for your time and good luck hunting!
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Waterford RiNo has studios to two bedrooms with rent ranges from $1,526/mo. to $2,727/mo.
You can take a virtual tour of Waterford RiNo on Apartments.com.
Waterford RiNo is in Ballpark in the city of Denver. Here you’ll find three shopping centers within 1.0 mile of the property. Five parks are within 2.4 miles, including Lower Downtown Historic District (LoDo), Centennial Gardens, and Civic Center Park.
Applicant has the right to provide the property manager or owner with a Portable Tenant Screening Report (PTSR) that is not more than 30 days old, as defined in § 38-12-902(2.5), Colorado Revised Statutes; and 2) if Applicant provides the property manager or owner with a PTSR, the property manager or owner is prohibited from: a) charging Applicant a rental application fee; or b) charging Applicant a fee for the property manager or owner to access or use the PTSR.
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2797 Wewatta Way
Denver, CO 80216
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