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  • Primary Photo - The Portola at Southglenn
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Contact This Property

Tour Options: In-Person

Language: English

Open 10am - 5pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

The Portola at Southglenn media gallery Unit
call 844-611-2822
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Colorado Arapahoe County Centennial West Centennial The Portola at Southglenn

The Portola at Southglenn

6851 S Gaylord St, Centennial, CO 80122

4.5 (21 reviews)

Property Rating

4.5
Great
Out of 5

4.5 Blended Score

See all 21 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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844-611-2822
Property Management Company Logo
  • Monthly Rent

    $1,625 - $3,599

  • Bedrooms

    Studio - 3 bd

  • Bathrooms

    1 - 3 ba

  • Square Feet

    587 - 1,662 sq ft

The Portola at Southglenn
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Move-in Special

All June Move In's - 2 Weeks FREE Plus Look & Lease for 2 Months FREE of Parking! *Restrictions Apply.

Pricing & Floor Plans

filter results by bedrooms
The Granada A $1,625
Studio 1 Bath 587 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2446
    price $1,625
    square feet 587
    availibility Jul 7
The Cordoba $1,699 – $1,875
1 Bed 1 Bath 829 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2521
    price $1,699
    square feet 829
    availibility Now
  • Unit 2438
    price $1,725
    square feet 829
    availibility Now
  • Unit 2337
    price $1,745
    square feet 829
    availibility Jun 26
  • Unit 2206
    price $1,875
    square feet 829
    availibility Aug 7
  • Unit 2235
    price $1,845
    square feet 829
    availibility Sep 5

The Seville $1,975 – $2,175
1 Bed 1 Bath 1,097 – 1,105 Sq Ft $1,500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2215
    price $1,975
    square feet 1,097
    availibility Jun 18
  • Unit 2413
    price $2,175
    square feet 1,105
    availibility Jun 23
  • Unit 2513
    price $2,075
    square feet 1,097
    availibility Jul 16
  • Unit 2210
    price $2,175
    square feet 1,105
    availibility Aug 8

The Valencia $2,495 – $2,650
2 Beds 2 Baths 1,140 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2527
    price $2,495
    square feet 1,140
    availibility Now
  • Unit 2245
    price $2,495
    square feet 1,140
    availibility Now
  • Unit 2545
    price $2,650
    square feet 1,140
    availibility Jul 9
  • Unit 2324
    price $2,525
    square feet 1,140
    availibility Aug 22

2x2 Townhome Loft with Den $3,599
2 Beds 2 Baths 1,383 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 108
    price $3,599
    square feet 1,383
    availibility Jul 9
The Granada Call for Rent Not Available
Studio 1 Bath 682 Sq Ft
1x1 Townhome Call for Rent Not Available
1 Bed 1 Bath 956 Sq Ft
The Cordoba - Premium Call for Rent Not Available
1 Bed 1 Bath 829 Sq Ft
The Seville - Premium Call for Rent Not Available
1 Bed 1 Bath 1,097 Sq Ft $1,500 Deposit
The Granada - Premium Call for Rent Not Available
1 Bed 1 Bath 682 Sq Ft
The Granada A - Premium Call for Rent Not Available
1 Bed 1 Bath 587 Sq Ft
2x2 Townhome Call for Rent Not Available
2 Beds 2 Baths 1,608 Sq Ft
2x2 Townhome with Den Call for Rent Not Available
2 Beds 2 Baths 1,544 Sq Ft
The Barcelona Call for Rent Not Available
2 Beds 2 Baths 1,187 Sq Ft
The Valencia - Premium Call for Rent Not Available
2 Beds 2 Baths 1,140 Sq Ft
The Barcelona - Premium Call for Rent Not Available
2 Beds 2 Baths 1,187 Sq Ft
The Madrid Call for Rent Not Available
3 Beds 2 Baths 1,484 Sq Ft
3x3 Townhome Call for Rent Not Available
3 Beds 3 Baths 1,662 Sq Ft
The Madrid - Premium Call for Rent Not Available
3 Beds 2 Baths 1,484 Sq Ft
The Granada A $1,625
Studio 1 Bath 587 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2446
    price $1,625
    square feet 587
    availibility Jul 7
The Granada Call for Rent Not Available
Studio 1 Bath 682 Sq Ft
The Cordoba $1,699 – $1,875
1 Bed 1 Bath 829 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2521
    price $1,699
    square feet 829
    availibility Now
  • Unit 2438
    price $1,725
    square feet 829
    availibility Now
  • Unit 2337
    price $1,745
    square feet 829
    availibility Jun 26
  • Unit 2206
    price $1,875
    square feet 829
    availibility Aug 7
  • Unit 2235
    price $1,845
    square feet 829
    availibility Sep 5

The Seville $1,975 – $2,175
1 Bed 1 Bath 1,097 – 1,105 Sq Ft $1,500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2215
    price $1,975
    square feet 1,097
    availibility Jun 18
  • Unit 2413
    price $2,175
    square feet 1,105
    availibility Jun 23
  • Unit 2513
    price $2,075
    square feet 1,097
    availibility Jul 16
  • Unit 2210
    price $2,175
    square feet 1,105
    availibility Aug 8

1x1 Townhome Call for Rent Not Available
1 Bed 1 Bath 956 Sq Ft
The Cordoba - Premium Call for Rent Not Available
1 Bed 1 Bath 829 Sq Ft
The Seville - Premium Call for Rent Not Available
1 Bed 1 Bath 1,097 Sq Ft $1,500 Deposit
The Granada - Premium Call for Rent Not Available
1 Bed 1 Bath 682 Sq Ft
The Granada A - Premium Call for Rent Not Available
1 Bed 1 Bath 587 Sq Ft
The Valencia $2,495 – $2,650
2 Beds 2 Baths 1,140 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2527
    price $2,495
    square feet 1,140
    availibility Now
  • Unit 2245
    price $2,495
    square feet 1,140
    availibility Now
  • Unit 2545
    price $2,650
    square feet 1,140
    availibility Jul 9
  • Unit 2324
    price $2,525
    square feet 1,140
    availibility Aug 22

2x2 Townhome Loft with Den $3,599
2 Beds 2 Baths 1,383 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 108
    price $3,599
    square feet 1,383
    availibility Jul 9
2x2 Townhome Call for Rent Not Available
2 Beds 2 Baths 1,608 Sq Ft
2x2 Townhome with Den Call for Rent Not Available
2 Beds 2 Baths 1,544 Sq Ft
The Barcelona Call for Rent Not Available
2 Beds 2 Baths 1,187 Sq Ft
The Valencia - Premium Call for Rent Not Available
2 Beds 2 Baths 1,140 Sq Ft
The Barcelona - Premium Call for Rent Not Available
2 Beds 2 Baths 1,187 Sq Ft
The Madrid Call for Rent Not Available
3 Beds 2 Baths 1,484 Sq Ft
3x3 Townhome Call for Rent Not Available
3 Beds 3 Baths 1,662 Sq Ft
The Madrid - Premium Call for Rent Not Available
3 Beds 2 Baths 1,484 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $250
  • Application Fee
    $22
  • Dogs Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $0
  • Pet deposit
    $0
  • Weight limit
    50 lb
  • Pet Limit
    2
  • Comments:
    Pet rent is $35 per month. Breed restrictions apply.
  • Cats Allowed
  • Monthly pet rent
    $35
  • One time Fee
    $0
  • Pet deposit
    $0
  • Weight limit
    50 lb
  • Pet Limit
    2
  • Comments:
    Pet rent is $35 per month. Breed restrictions apply.
  • Parking
  • Other
    --

Details

Lease Options

  • 9, 10, 11, 12
  • Short term lease

Property Information

  • Built in 2009
  • 214 units/5 stories

Matterport 3D Tours

Club Room
1/7
Property Site Map

Select a unit to view pricing & availability

Any
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Viewing Floor:
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2 (5 units)
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5 (4 units)

About The Portola at Southglenn

Discover the epitome of convenience at The Portola at SouthGlenn Apartments in Centennial, CO. Situated above charming cafes, upscale restaurants, and chic boutiques, our community presents a range of living options, from cozy studios to spacious three-bedroom homes, as well as brand-new townhomes with premium finishes.

The Portola at Southglenn is an apartment community located in Arapahoe County and the 80122 ZIP Code. This area is served by the Littleton 6 attendance zone.

Unique Features

  • High-Speed Internet in Common Areas
  • On-Site Management
  • Resident Perks with Local Businesses
  • Resort-Style, Heated Swimming Pool
  • Clubhouse with Complimentary Kombucha on Tap
  • Located at the Streets of SouthGlenn
  • Plush Carpet
  • Rental Furniture Available From CORT
  • Package Lockers
  • Parking Garage
  • Updated Cabinetry *
  • Central Air Conditioning
  • Cyber Cafe with Complimentary Coffee Bar
  • Den *
  • Home Gym Equipment Available
  • Internet Access
  • On-Site Maintenance
  • Outdoor Fire Pit
  • Elevators
  • Fireplace *
  • Peloton Bike with Individual Accounts
  • Quartz Countertops with Subway Tile Backsplash *
  • Rooftop Lounge with Scenic Views
  • In-Home Washer and Dryer Sets
  • Plank Flooring *
  • Premium Solar Window Shades *
  • Refrigerator with Dual Ice and Water Dispenser
  • Storage Areas
  • Townhomes Available
  • Brushed Nickel Fixtures *
  • Gated Community
  • High Ceilings *
  • Mountain Views
  • Oversized Tubs *
  • Video Arcade Lounge
  • 24-Hour Fitness Center with Free Weights
  • Farmhouse-Style Kitchen Sinks
  • Garbage Disposal
  • Onsite Recycling
  • Upgraded Light Fixtures with Enhanced Lighting *

Contact

View Property Website
Language: English
Open 10am - 5pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

  • Package Service
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • On-Site Retail
  • Recycling
  • Elevator
  • Clubhouse
  • Lounge
  • Storage Space
  • Fitness Center
  • Hot Tub
  • Spa
  • Pool
  • Gated
  • Sundeck
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Fireplace
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Refrigerator
  • Quartz Countertops
  • Hardwood Floors
  • Carpet
  • High Ceilings
  • Den
  • Walk-In Closets
  • Window Coverings
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • On-Site Retail
  • Recycling
  • Elevator
  • Clubhouse
  • Lounge
  • Storage Space
  • Gated
  • Sundeck
  • Dog Park
  • Fitness Center
  • Hot Tub
  • Spa
  • Pool
  • High-Speed Internet in Common Areas
  • On-Site Management
  • Resident Perks with Local Businesses
  • Resort-Style, Heated Swimming Pool
  • Clubhouse with Complimentary Kombucha on Tap
  • Located at the Streets of SouthGlenn
  • Plush Carpet
  • Rental Furniture Available From CORT
  • Package Lockers
  • Parking Garage
  • Updated Cabinetry *
  • Central Air Conditioning
  • Cyber Cafe with Complimentary Coffee Bar
  • Den *
  • Home Gym Equipment Available
  • Internet Access
  • On-Site Maintenance
  • Outdoor Fire Pit
  • Elevators
  • Fireplace *
  • Peloton Bike with Individual Accounts
  • Quartz Countertops with Subway Tile Backsplash *
  • Rooftop Lounge with Scenic Views
  • In-Home Washer and Dryer Sets
  • Plank Flooring *
  • Premium Solar Window Shades *
  • Refrigerator with Dual Ice and Water Dispenser
  • Storage Areas
  • Townhomes Available
  • Brushed Nickel Fixtures *
  • Gated Community
  • High Ceilings *
  • Mountain Views
  • Oversized Tubs *
  • Video Arcade Lounge
  • 24-Hour Fitness Center with Free Weights
  • Farmhouse-Style Kitchen Sinks
  • Garbage Disposal
  • Onsite Recycling
  • Upgraded Light Fixtures with Enhanced Lighting *
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Fireplace
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Refrigerator
  • Quartz Countertops
  • Hardwood Floors
  • Carpet
  • High Ceilings
  • Den
  • Walk-In Closets
  • Window Coverings
Expenses
Recurring
Cat Rent $35
Dog Rent $35
One-Time
Cat Fee $0
Dog Fee $0
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
844-611-2822
City - Centennial

Consistently named one of the best places to live in America by numerous national magazines and websites, Centennial earns its reputation. Roughly fifteen minutes down Interstate 25 from Denver, Centennial enjoys a low crime rate, excellent schools, an abundance of activities for all ages, and direct access to Colorado’s gorgeous natural landscape.

The beautiful views of the Front Range give the community an immense scenic value, and the city itself is full of hills, gullies, and creeks. The parks and mountains of the area will make it easy to stay active after renting your Centennial apartment, with popular pastimes including biking in the summer and skiing in the winter.

Learn more about living in Centennial 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Arapahoe C.C., Littleton
Drive: 10 min 4.9 mi
Denver Seminary
Drive: 11 min 5.7 mi
University of Denver
Drive: 14 min 6.8 mi
University of Colorado Denver
Drive: 15 min 10.0 mi
The Portola at Southglenn is within 10 minutes or 4.9 miles from Arapahoe C.C., Littleton. It is also near Denver Seminary and University of Denver.
Schools
  • Public Schools
  • Private Schools
Peabody Elementary School
Public Elementary School
Grades K-5
156 Students
Nearby
Littleton Prep Charter School
Charter Elementary & Middle School
Grades PK-8
519 Students
Attendance Zone
Sandburg Elementary School
Public Elementary School
Grades K-5
489 Students
Nearby
John Wesley Powell Middle School
Public Middle School
Grades 6-8
526 Students
Attendance Zone
Arapahoe High School
Public High School
Grades 9-12
1,820 Students
Attendance Zone
Shepherd Of The Hills Christian School
Private Elementary & Middle School
Grades K-8
65 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Centennial include Littleton / Downtown Station, located 4.5 miles from The Portola at Southglenn. The Portola at Southglenn is near Denver International, located 33.0 miles or 42 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Littleton / Downtown Station
Drive: 9 min 4.5 mi
Orchard Station
Drive: 10 min 5.1 mi
Littleton / Mineral Ave Station
Drive: 10 min 5.3 mi
Arapahoe At Village Center Station
Drive: 10 min 5.7 mi
Belleview Station
Drive: 11 min 5.7 mi
Commuter Rail Distance
Commuter Rail Distance
Union Station Track 8
Drive: 24 min 14.7 mi
Denver
Drive: 24 min 14.9 mi
38Th & Blake Station Track 1
Drive: 28 min 16.6 mi
38Th & Blake Station Track 2
Drive: 35 min 16.9 mi
41St & Fox Station Track 2
Drive: 26 min 16.9 mi
Airports Distance
Airports Distance
Denver International
Drive: 42 min 33.0 mi
Very Walkable
82
Walk Score®
Out of 100
If you enjoy walking, you’ll enjoy renting in this area! It’s a very walkable neighborhood.
Some Transit
27
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
67
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Portola at Southglenn.

Shopping Centers Distance
Shopping Centers Distance
Streets at SouthGlenn
Walk: 1 min 0.1 mi
Cherry Knolls
Walk: 7 min 0.4 mi
Dry Creek Center
Drive: 3 min 1.1 mi
The Portola at Southglenn has 3 shopping centers within 1.1 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
DeKoevend Park
Drive: 4 min 1.3 mi
Littleton Historical Museum
Drive: 8 min 3.2 mi
Hudson Gardens
Drive: 10 min 5.3 mi
Carson Nature Center
Drive: 11 min 5.7 mi
South Platte Park
Drive: 10 min 5.7 mi
The Portola at Southglenn has 5 parks within 5.7 miles, including DeKoevend Park, Littleton Historical Museum, and Hudson Gardens.
Hospitals Distance
Hospitals Distance
Littleton Adventist Hospital, Centura Health
Drive: 5 min 2.9 mi
UCHealth Highlands Ranch Hospital
Drive: 10 min 5.6 mi
Highlands Behavioral Health System
Drive: 10 min 5.8 mi
The Portola at Southglenn has 3 hospitals within 5.8 miles, the nearest is Littleton Adventist Hospital, Centura Health which is 2.9 miles away and a 5 minute drive.
Military Bases Distance
Military Bases Distance
Buckley Air Force Base
Drive: 46 min 21.3 mi
US Air Force Academy
Drive: 69 min 56.1 mi
Peterson Air Force Base
Drive: 79 min 65.8 mi
The Portola at Southglenn has 3 military bases within 65.8 miles, the nearest is Buckley Air Force Base which is 21.3 miles away and a 46 minute drive.
 
 

Property Ratings at The Portola at Southglenn

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.5
Great
Out of 5

4.5 Blended Score

21 Renter Reviews

Share details of your own experience with this property

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  1. ...
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5/13/24
dont move here unless you want constant headaches!

Certainly, here's the updated review with your additional point: Title: **Disheartening Experience with Greystar Management** User: **Anonymous Tenant** Rating: **1 Star** Review: From the outside, this residential complex may seem like a promising living space, but don't be fooled by its facade. My experience here has been nothing short of disappointing, all thanks to the negligent management by Greystar. Firstly, the issue of parking is a constant headache for residents. Despite being required to pay for parking, what we get in return is an unmaintained garage with doors that are perpetually left open. This not only compromises the security of our vehicles but also poses a significant safety risk to everyone in the building. Shockingly, even when incidents like car break-ins occur, management's response is utterly lackluster. There's no sense of accountability or urgency to address such critical security concerns. It's as if they turn a blind eye to the safety and well-being of their tenants. Furthermore, the dysfunctional doors have been a persistent problem since the day I moved in. Despite numerous complaints and requests for repairs, it's disheartening to see that management shows no interest in resolving this issue. It's a basic necessity to have functional doors for both security and convenience, yet it seems like such concerns fall on deaf ears. To make matters worse, attempting to communicate with management is like shouting into the void. Emails and requests go unanswered, leaving tenants feeling neglected and unheard. This lack of responsiveness only exacerbates the frustration and sense of helplessness among residents. Adding insult to injury, if you enjoy the thrilling experience of fire alarms going off regularly for no apparent reason, then this is the place for you. It seems like a never-ending cycle of inconvenience and disregard for resident comfort and safety. In conclusion, my experience living here has been marred by the apathetic attitude of Greystar management. What could have been an excellent living space is overshadowed by their abysmal neglect and disregard for tenant welfare. It's disheartening to see such potential squandered by incompetence and indifference. Unless there are significant improvements in management's approach to addressing tenant concerns and maintaining the property, I cannot recommend this place to anyone seeking a safe and comfortable living environment.

Property Manager at The Portola at Southglenn, Responded To This Review

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Portola at Southglenn, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (720) 257-7373 to discuss ways we can better serve you in the future.

5/2/24
Do not rent

I want to preface this review by saying I emailed the Portola manager over a week ago. Residents previously had the option of paying $100 for a “secure” parking spot in the garage or they could park in the mall area for free. However, the mall decided that residents can no longer park in the mall, forcing all residents to park in the garage. Those “affected” by the recent change get to park in the garage for $50. However, if you were already paying for a spot, your parking fee stays at $100. Now it is difficult to find a parking spot. I asked about lowering my parking fee to $50 and I was told that they cannot give discounts. Anytime I went to the office to ask questions about the new parking situation, I either received incorrect information or was told “I don’t know.” The incompetency of the front desk has a lot to do with the high turnover at The Portola. I have lived here for almost two years and the garage doors have been broken 90% of the time. Once you have access inside of the garage, you have free access to the entire apartment complex. Therefore, this is not a “secure” facility that is advertised and feels unsafe. Last week, I had a package delivered in the lobby. I received a picture that my package was in the lobby. I went to get my package later that evening and my package was no longer there. In May of 2023, I got home at 1:00 AM from work. My key to my apartment would not open my door. I called emergency maintenance and they laughed. They said this was not their problem and would not help me. I had to find somewhere to stay for the night. The next day maintenance had to rekey my apartment. I have no doubt in my mind that my lock was mistakenly changed while I was at work that day. This is unacceptable. Additionally, the front desk did not verify that I even lived in my unit before changing my lock and giving me access to my unit. I have had several issues with my water heater leaking into the unit below me. In January of 2024, my water heater was replaced. I then received a phone call about a month later that my water heater was being replaced. I told maintenance that my water heater was already replaced. I then received a follow-up phone call stating that they fixed my old water heater and they were putting the old water heater back in. I'm not sure why this was necessary when I already had a new water heater that worked. I also had to deal with numerous people coming in and out of my apartment to replace a working water heater.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Portola at Southglenn, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (720) 257-7373 to discuss ways we can better serve you in the future.

11/16/23
love it here!!!!

I'm surprised at the negative reveiws.Our unit is beautiful. It's like resort living. The apartment is updated with beautiful luxury plank laminate, no carpeting, brand new appliances with includes a side by side refrigerator, not the usual tiny apartment fridge. All the amenities you could ask for, a supermarket, bars, restaurants and beuatiful high end shoppes.What more could you ask for??? Thanks Portola!!!

Property Manager at The Portola at Southglenn, Responded To This Review

Hi there, thank you for taking the time to leave a review for us at Portola at Southglenn. We're happy we could meet your expectations! If there is anything more we can do for you, please feel free to reach out, we are here for you!! Crystal S Community Manager

8/22/23
If I could rate 0 stars...

Of all my time here, I don't think I've had one pleasant experience with anyone at the front office or management. It's a shame that such a beautiful building is wasted with such poor maintenance. I'll be moving out soon and I hope any future candidate can see my warning and avoid this place at all cost. Management changes all the time but nothing ever gets done, hopefully that will change one day.

Property Manager at The Portola at Southglenn, Responded To This Review

We are disappointed to learn of your experience here at Portola at Southglenn, but will take this opportunity to improve. Thanks again, Crystal S Community Manager

5/4/23
Absolutely Horrible

If you move here you're making a massive mistake. Building is never maintained, extremely over priced, they will raise your rent for any reason, hidden fees everywhere, even parking is $100 a month. The community is dead here, nobody in the office is helpful, and it's not even a safe neighborhood anymore. Homeless people have lived in hallways/common rooms in the past and a woman was murdered in the other parking lot only about two weeks ago. With how old most guests are, this is the step between living at a home to living at a retirement home.

Property Manager at The Portola at Southglenn, Responded To This Review

We are disappointed to hear that you did not have a more positive experience with us at Portola at Southglenn. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (720) 257-7373. We look forward to hearing from you.

7/3/21
Non-stop Construction - Deceptive management

The construction noise at the Portola has made the building unlivable. You can expect loud banging, sawing, hammering, trucks beeping, and the building to shake 5 days a week. If you think this is temporary then check out the other construction plans the Streets of Southglenn has in-store. There are plans in place for another 1000+ apartments to be built in the mall. Management has done nothing to compensate their tenants for the disturbance. This was once a great place and has many great amenities, but I would not recommend it for a few years. Heather and her management team have been consistently deceptive to the tenants regarding the construction. They stated that the noise would decrease after demolition (it did not). In another review they stated it would decrease in 3 weeks (it has not) and in fact it has gotten worse. Construction now begins at at 6:00AM. This type of deception is typical of what you can expect from the management team here and it is not the first time I have caught them spewing impossibilities. They do not care about you after you have signed a lease, they only care about your money and will nickle and dime you at every opportunity. This is a full blown construction zone and will continue to be for months if not years to comes. It is noisy, unsightly and I am nothing but disappointed with the way management has treated it's tenants during this disturbance.

Property Manager at The Portola at Southglenn, Responded To This Review

Hello Anonymous, We understand the construction has been disruptive at times to our residents. If you would like to discuss possible options that are available to you, please contact the leasing office to discuss in person. We never intend to be deceptive but our information is only as good as what is provided to us. Construction never starts before 6am however we will speak with construction to ensure they continue to follow our rule of not starting work before 7:30am. As with any community above a shopping center, there is always the potential for continued growth and we are excited for the possibility of The Streets of Southglenn to become an even more desire location in the future. -The Portola at Southglenn

6/15/21
terrible

I would not advise anyone to move here my experience is terrible 1. When we moved, we were not allowed into our room until payment, I asked them to let my wife and daughter into our apartment while I was in the bank to pay, but the staff was very unfriendly, they said that they cannot do this, the rules do not allow " . At the end of the first month, I get a double bill for the rent for the past month and the next. I asked "how is this possible you didn't even want to let us in until I paid the prepayment" answer "We do not have your prepaid check" I ask "Why not according to your rules, you shouldn't have let me in, although I've been living here for more than a month. "The staff started looking for my check, then they started calling someone. As a result, they found my check in someone else's folder. 2. The staff is constantly changing. 3. The building is not very clean in front of our door with a yellow spot for 6 months, no one washes it. There are always smelly bags in the garbage room. 3. The rent was raised by 40%, the parking was increased by 50% (when I stopped by your employee who no longer works, he assured me that they would raise a maximum of 10%), I came to discuss why the prices were raised so I can get at least some discount. The answer is "this is the market now and you already have a discount" (it's not true guys, I don't have a discount now, your similar apartments are $ 300 cheaper). I extended the lease because I am tied to the location but don't even hope for next year. In total, I have the maximum price that is possible. 4. They removed an additional fee for property insurance. Explained that I had not included my wife. Guys, I gave this insurance when I moved, why didn't you tell me right away? Did you know that there is a wife in the contract? Was this on purpose?

Property Manager at The Portola at Southglenn, Responded To This Review

Hello Anonymous - I would like to thank you for taking the time to share your experience with us. Customer feedback is an invaluable tool that we constantly use to improve our operations here at Portola at Southglenn. We deeply apologize that there were aspects of your experience with us that have not met your expectations. You are a very much valued resident, and we appreciate the time you spent here and your time moving forward. In regards to your move-in, we apologize for the confusion with your check and not catching the error on your insurance policy. From your experiences we have made changes to avoid this from repeating in the future. I would love to continue this discussion, so please feel free to come down to the leasing office so we can discuss how your stay can improve. - The Portola at Southglenn

4/23/21
Verified Renter

The location is perfect for us. The office and maintenance staff are wonderful. I also like the fact that management also support the local businesses.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous! Thank you for the glowing review, you are making us blush! We aim to please our residents to the best of our abilities and are glad to hear we have made a positive impact on you. We love our local businesses too as they are the heart of the Southglenn shopping center, hopefully you have been able to join one of our monthly Indulge nights over at Indulge Wine & Bistro or a free coffee on us at O.Coffee! Thanks again for spreading the great word about Portola. -The Portola at Southglenn

3/15/21
Verified Renter

wonderful place to live, excellent staff and indoor parking

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, we greatly appreciate you taking the time to write a glowing review on Portola! We couldn't agree move the Portola is a fantastic place to live. With all the shops right below, you have everything right at your finger tips. The interior parking garage is one of our more desirable features. Our residents can feel good knowing their car is covered from snow and hail. We hope you continue to enjoy your stay with us and will let us know if there is anything we can do to make your stay even better! - The Portola at Southglenn

2/26/21
Verified Renter

Great location in the heart of the Streets at Southglenn. Easy access to restaurants, entertainment, and shopping.

Property Manager at The Portola at Southglenn, Responded To This Review

Hello Anonymous, glad you enjoy the locate of Portola like most of our residents. Being located on top of an outdoor shopping center is the number one reason our residents choose to move-in. We hope you have been able to utilize the Portola Perks program which gives our residents discounts at various shops and restaurants around the mall. As always, if there is anything we can do to improve your stay here at Portola please let us know! - The Portola at Southglenn

2/8/21
Verified Renter

I have been VERY pleasantly surprised with the new owners of the property; I am particularly impressed with the beautiful upgrades and regularly scheduled free community events! They have done a great job of tailoring events to be safe for COVID too. They have hosted Parrys Pizza night, O.coffee Saturdays, live music events, appetizers and drinks at Indulge Bistro, online craft and cocktail events, Corner Bakery bagel Mondays... so much fun! Plus, the leasing office and maintenance team are always very friendly. My absolute favorite part of this community is that its clean, well maintained, and a beautiful place to window shop and walk my dog. They have security watching the community 24 hours a day so I feel safe walking at night too.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, we are overwhelmed with your positive review. We take great pride in creating engaging social events that our residents enjoy and look over to week over week! Portola is not just an apartment complex but rather a community that our residents take pride to call home. The special added feature is our unique location of being situated on top of a outdoor shopping center. No where else within the metro Denver area is there a community like Portola! Thanks for choosing us to be your home. -The Portola at Southglenn

2/7/21
Verified Renter

The Portola is a great place to live! It has a variety of amenities that can be used year round, very helpful and friendly management and maintenance staff. As a single person I really appreciate the security of the doors and the parking garage. It is also walking distance to stores and restaurants.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, we are glad you picked Portola to be your new home! We couldn't agree more with the amazing amenities that are available to our residents. We have a newly renovated clubhouse with arcade games, pool, and shuffleboard along with many areas around the community to hang out with friends and grill out! Customer service is our number one priority and we strive to meet the needs of our residents by all means. Living in Colorado, a covered parking garage is a must have to avoid damage to your vehicle during snow and hail season. Thank you again for choosing Portola and we hope you have continued to enjoy your stay here! -The Portola at Southglenn

1/13/21
Verified Renter

Nice appearance, friendly management, great location and amenities

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, We can?t thank you enough for the kind words about Portola. Your review means a lot to us and lets us know we?re on the right track! Our friendly staff are always here to help and make you feel at home. The newly renovated amenities like the rooftop deck, clubhouse/arcade have been a huge hit with our residents and hopefully you too! Thanks again for sharing your positive experience and hope we have continued to win you over as happy residents! -The Portola at Southglenn

12/23/20
Verified Renter

Ownership consistently makes thoughtless decisions and does not respond to feedback. Amazing how much money was spent making the building less tenant friendly.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, We are sad to hear your experience has been less than 5-stars at Portola. If you?re open to discussing your concerns, we would love to see if we can improve your stay here and for our current residents as well. We truly care about our residents and their opinions so please stop by the leasing office and speak with one of our attentive staff members on possible improvements! -The Portola at Southglenn

12/12/20
Verified Renter

The Portola is a great community with a lot of great amenities! I'm definitely getting the most for my money living here and would absolutely recommend it to anyone.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, Thank you for the wonderful review and for taking the time to share your experiences so far at Portola. Our priority is customer service and we are ecstatic that we met that mark! Kind residents like you make our job a pleasure. We hope you have been able to use all of the newly renovated amenity areas that make Portola a notch above the competition! -The Portola at Southglenn

12/3/20
Verified Renter

Great choice for a new apartment with upbeat professional tenants. Quite and calm environment for diverse age groups. Super management staff!

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, We are absolutely thrilled to hear you picked Portola has your new home and have enjoyed your stay! Even with our community being located on top of a shopping center and the hustle and bustle below, our building beats the competition with sound-proofing side to side and concrete in select areas, giving our residents a higher quality of living! -The Portola at Southglenn

10/23/20
Verified Renter

Lived here for 2 months and love the place. Staff has been excellent.

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, Thanks for sharing your 5-star rating with us! We appreciate you choosing to make your home with us. and have enjoyed your stay so far. We hope you have been able to enjoy a couple of our resident events so far that we host either virtually or with a local vendor within The Streets of Southglenn. We strive to make Portola a fun community that residents are proud to call home and brag to their family and friends! -The Portola at Southglenn

10/21/20
Verified Renter

The Portola at SouthGlenn is conveniently located and surrounded by shopping, restaurants and bars.....even a movie theater. The facility is well maintained and the staff is friendly. Having secure garage parking was very important on our list of "must haves" and The Portola at SouthGlenn was able to deliver the secure parking and other amenities including the workout facility, pool and coffee cafe.

10/11/20
Verified Renter

Friendly, helpful staff and convenient to shopping and restaurants. Have enjoyed this experience so far!

Property Manager at The Portola at Southglenn, Responded To This Review

Hi Anonymous, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a great review! We strive for a 5 star rating from our residents and are glad we met that mark with you! Our location and definitely one-of-a-kind and we are very fortunate to have it right outside our front doors! Thanks again. -The Portola at Southglenn

7/26/18
George Koustas - Current Resident

I was a 40 year resident of Cherry Hills Village with a large home and a 3 acre lot. Then, it met my needs beautifully - children, dogs, etc. After I left there i found the Portola at Southglenn to meet my new needs after downsizing from my home. I have a professional background in housing and frankly i owned and managed apartments and condos of my own. I was president of the home builders association of Metro Denver so i have a first hand look of the various types of housing available. I made my analysis and chose the Portola at Southglenn to be my home almost ten years ago. It has met, if not exceeded my expectations with general location and easy highway access. The development is unique because it offers a "village" atmosphere with a wide range of commercial activities from restaurants to retail to food marts to entertainment. All within walking distance of my residence. The landscaping package has no comparison. Every year they outdo themselves so much so that it's testified by the number of people i see from my patio that actually stop and take pictures of the foliage. It is a major attraction and a necessity in close quartered urban living. For my entire career i maintained professional offices but now that i am retired i have only needed on occasion office facilities and they are met beautifully by the Library in Southglenn - and those are free of charge. The building, Portola, has throughout my entire tenure (i am now renewing for my 8th year). They are professional, courteous, and imaginative at all levels including maintenance which is timely, professional, and trustworthy. That becomes extremely important in light of the fact that there have been management personnel changes which, in my opinion, have been seamless and cordial. The facilities IE: fitness center, pool, BBQ pits, and hot tub have been maintained excellently. When i moved in i was told by a professional management team not associated with the Portola that an average resident would save over $1,000 per month in travel, car usage, gas, time, ect. by living in the Streets of Southglenn. My biggest problem is making sure my car battery doesn't die due to never driving. The parking garage is immaculate, well lit, centrally located in the building, and properly striped.

Property Manager at The Portola at Southglenn, Responded To This Review

George, thank you for taking the time to leave us such a wonderful review! We are happy that we have been able to exceed your expectations and we are thrilled that you have decided to stay another year. We look forward to your next visit! Take care!

7/10/18
Don't rent here!!!

Don't rent here. My wife and I couldn't wait to leave. The bad experience started during the showing when we were lied to about the residents. We and others were told this is a "young professional" community during the showing. This is mostly a transitional senior community before they're wheeled out to the senior home. We were looking for food, bars, and fun. We found ok to good food, more bad bartenders than good, turnover with the retail stores, and the feeling of being in trouble constantly. The management told us the higher cost of rent for "Luxury Living" was for the amenities. The ping pong paddles were falling apart. The pool table disappeared a few months after we moved in when the owner moved out and was never replaced. The gym equipment constantly broke down. We were told the machines were going to be replaced October of 2017 and they hadn't when we moved out May of 2018. The grounds crew either don't know how to maintain pools and spas or don't care to. The pool had to be drained three times in 2017 because it turned green with algae and bacteria. I tested the spa for bacteria because it constantly had dirty bubbles. The samples were positive twice with bacteria. When I approached the management about it I was told it's common among community pools. I'm an inspector and pull water samples. This is a health and safety issue. I was told the grounds crew had "certifications"; they clearly don't know what they're doing. The management and grounds crew are completely incompetent. We cleaned the apartment and were charged $135 for a cleaning fee and $15 for A (ONE) trash bag. You'd think they'd throw in the trash bag with the cleaning fee. That's an incredible mark up! I could keep going about the negative experience and other issues. If you still feel the need to verify how bad this place is, ask about the pool being drained in 2017, how new the gym equipment is, what the turnover rate is, and what the average age of the residents is. Don't rent here, look anywhere else!!!

Property Manager at The Portola at Southglenn, Responded To This Review

We are disappointed to hear that you did not have a more positive experience with us at The Portola at Southglenn. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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The Portola at Southglenn Photos

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Portola at Southglenn has studios to three bedrooms with rent ranges from $1,625/mo. to $3,599/mo.

Can I see a model or tour The Portola at Southglenn?

You can take a virtual tour of The Portola at Southglenn on Apartments.com.

What neighborhood is the property located in?

The Portola at Southglenn is in West Centennial in the city of Centennial. Here you’ll find three shopping centers within 1.1 miles of the property. Five parks are within 5.7 miles, including DeKoevend Park, Littleton Historical Museum, and Hudson Gardens.

Can I submit a Portable Tenant Screening Report when I apply?

Applicant has the right to provide the property manager or owner with a Portable Tenant Screening Report (PTSR) that is not more than 30 days old, as defined in § 38-12-902(2.5), Colorado Revised Statutes; and 2) if Applicant provides the property manager or owner with a PTSR, the property manager or owner is prohibited from: a) charging Applicant a rental application fee; or b) charging Applicant a fee for the property manager or owner to access or use the PTSR.

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6851 S Gaylord St

Centennial, CO 80122

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