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  • Primary Photo - The Lyla
  • Building Photo - The Lyla
    Building Photo - The Lyla
  • Building Photo - The Lyla
    Building Photo - The Lyla
Contact This Property

Tour Options: In-Person

Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday & Sunday, Closed

The Lyla media gallery Unit
call 469-829-4749
Floor Plan View Body
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Texas Collin County Richardson The Lyla

The Lyla

3521 Wilshire, Richardson, TX 75082

3.9 (5 reviews)

Property Rating

3.9
Good
Out of 5

3.9 Blended Score

See all 5 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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This Listing has been verified by CoStar’s listing verification process, which combines internal screening and fraud detection technology. Always beware of scams.

Today
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469-829-4749
Property Management Company Logo
  • Monthly Rent

    $1,500 - $3,419

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 3 ba

  • Square Feet

    581 - 1,701 sq ft

The Lyla
Property Management Company Logo
Share Listing
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The Lyla is a beautiful and luxurious mid-rise community in the heart of CityLine where you will find endless shops, restaurants, and entertainment. We offer custom home finishes in our expertly designed one, two and three-bedroom floorplans with authentic hand-scraped hardwood floors, custom wine racks, quartz/granite slab countertops and spacious high ceilings are just a few of the countless indulgences that set aside The Lyla. The community's ideal location affords residents direct access to President George Bush Turnpike and US Highway 75, along with some of Dallas' premier employers such as Raytheon, Toyota, State Farm, and AT&T. Residents enjoy close proximity to Firewheel Town Center and Richardson's growing Telecom Corridor. Our community amenity package mirrors the vibrant lifestyle found in the Cityline area. Schedule your tour today!

Read More

Pricing & Floor Plans

filter results by bedrooms
A0.2 $1,500 – $1,573
1 Bed 1 Bath 600 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1124
    price $1,500
    square feet 600
    availibility Now
  • Unit 1145
    price $1,500
    square feet 600
    availibility Now
  • Unit 3124
    price $1,530
    square feet 600
    availibility Now
  • Unit 4145
    price $1,545
    square feet 600
    availibility Now
  • Unit 5124
    price $1,573
    square feet 600
    availibility Jul 14

A0.3 $1,515 – $1,550
1 Bed 1 Bath 581 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3143
    price $1,515
    square feet 581
    availibility Now
  • Unit 4143
    price $1,530
    square feet 581
    availibility Now
  • Unit 5143
    price $1,550
    square feet 581
    availibility Now
A4 $1,605
1 Bed 1 Bath 760 – 771 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1136
    price $1,605
    square feet 760
    availibility Jun 23
A1 $1,501 – $1,573
1 Bed 1 Bath 696 – 707 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4142
    price $1,573
    square feet 707
    availibility Jul 21
  • Unit 1150
    price $1,501
    square feet 696
    availibility Aug 8
  • Unit 5150
    price $1,566
    square feet 696
    availibility Aug 16
A6-HC $1,634
1 Bed 1 Bath 792 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5148
    price $1,634
    square feet 792
    availibility Jul 21
B4.1 $2,420
2 Beds 2 Baths 1,292 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3144
    price $2,420
    square feet 1,292
    availibility Jul 28
B7 $2,465
2 Beds 2 Baths 1,243 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4102
    price $2,465
    square feet 1,243
    availibility Aug 15
A4-HC $1,546 Not Available
1 Bed 1 Bath 760 Sq Ft
A4-ALT $1,556 Not Available
1 Bed 1 Bath 730 Sq Ft $150 Deposit
A5 $1,566 Not Available
1 Bed 1 Bath 760 Sq Ft
A7 $1,581 Not Available
1 Bed 1 Bath 785 Sq Ft
A6 $1,586 Not Available
1 Bed 1 Bath 792 Sq Ft
A2 $1,596 Not Available
1 Bed 1 Bath 719 – 758 Sq Ft
A2-HC $1,601 Not Available
1 Bed 1 Bath 758 Sq Ft
A7.1 $1,626 Not Available
1 Bed 1 Bath 821 Sq Ft
A8 $1,681 Not Available
1 Bed 1 Bath 873 Sq Ft
A13 $1,691 Not Available
1 Bed 1 Bath 1,080 Sq Ft
B2 $2,299 Not Available
2 Beds 2 Baths 1,144 Sq Ft
B2.1 $2,304 Not Available
2 Beds 2 Baths 1,078 Sq Ft
B2.5 $2,324 Not Available
2 Beds 2 Baths 1,152 Sq Ft
B6 $2,394 Not Available
2 Beds 2 Baths 1,256 Sq Ft
B4.2-HC $2,399 Not Available
2 Beds 2 Baths 1,307 Sq Ft
B4.2 $2,424 Not Available
2 Beds 2 Baths 1,307 Sq Ft
C2-HC $3,359 Not Available
3 Beds 3 Baths 1,687 Sq Ft
C2 $3,369 Not Available
3 Beds 3 Baths 1,686 Sq Ft
C2.2 $3,419 Not Available
3 Beds 3 Baths 1,701 Sq Ft
A0.2 $1,500 – $1,573
1 Bed 1 Bath 600 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1124
    price $1,500
    square feet 600
    availibility Now
  • Unit 1145
    price $1,500
    square feet 600
    availibility Now
  • Unit 3124
    price $1,530
    square feet 600
    availibility Now
  • Unit 4145
    price $1,545
    square feet 600
    availibility Now
  • Unit 5124
    price $1,573
    square feet 600
    availibility Jul 14

A0.3 $1,515 – $1,550
1 Bed 1 Bath 581 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3143
    price $1,515
    square feet 581
    availibility Now
  • Unit 4143
    price $1,530
    square feet 581
    availibility Now
  • Unit 5143
    price $1,550
    square feet 581
    availibility Now
A4 $1,605
1 Bed 1 Bath 760 – 771 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1136
    price $1,605
    square feet 760
    availibility Jun 23
A1 $1,501 – $1,573
1 Bed 1 Bath 696 – 707 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4142
    price $1,573
    square feet 707
    availibility Jul 21
  • Unit 1150
    price $1,501
    square feet 696
    availibility Aug 8
  • Unit 5150
    price $1,566
    square feet 696
    availibility Aug 16
A6-HC $1,634
1 Bed 1 Bath 792 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 5148
    price $1,634
    square feet 792
    availibility Jul 21
A4-HC $1,546 Not Available
1 Bed 1 Bath 760 Sq Ft
A4-ALT $1,556 Not Available
1 Bed 1 Bath 730 Sq Ft $150 Deposit
A5 $1,566 Not Available
1 Bed 1 Bath 760 Sq Ft
A7 $1,581 Not Available
1 Bed 1 Bath 785 Sq Ft
A6 $1,586 Not Available
1 Bed 1 Bath 792 Sq Ft
A2 $1,596 Not Available
1 Bed 1 Bath 719 – 758 Sq Ft
A2-HC $1,601 Not Available
1 Bed 1 Bath 758 Sq Ft
A7.1 $1,626 Not Available
1 Bed 1 Bath 821 Sq Ft
A8 $1,681 Not Available
1 Bed 1 Bath 873 Sq Ft
A13 $1,691 Not Available
1 Bed 1 Bath 1,080 Sq Ft
B4.1 $2,420
2 Beds 2 Baths 1,292 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3144
    price $2,420
    square feet 1,292
    availibility Jul 28
B7 $2,465
2 Beds 2 Baths 1,243 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4102
    price $2,465
    square feet 1,243
    availibility Aug 15
B2 $2,299 Not Available
2 Beds 2 Baths 1,144 Sq Ft
B2.1 $2,304 Not Available
2 Beds 2 Baths 1,078 Sq Ft
B2.5 $2,324 Not Available
2 Beds 2 Baths 1,152 Sq Ft
B6 $2,394 Not Available
2 Beds 2 Baths 1,256 Sq Ft
B4.2-HC $2,399 Not Available
2 Beds 2 Baths 1,307 Sq Ft
B4.2 $2,424 Not Available
2 Beds 2 Baths 1,307 Sq Ft
C2-HC $3,359 Not Available
3 Beds 3 Baths 1,687 Sq Ft
C2 $3,369 Not Available
3 Beds 3 Baths 1,686 Sq Ft
C2.2 $3,419 Not Available
3 Beds 3 Baths 1,701 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $65
  • Dogs Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Weight limit
    99 lb
  • Pet Limit
    2
  • Comments:
    We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 (non-refundable) for the second. Pet rent is $25 per month per pet. There is a weight limit of 99 pounds per pet, and breed restrictions are in p...
  • Cats Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Weight limit
    99 lb
  • Pet Limit
    2
  • Comments:
    We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 (non-refundable) for the second. Pet rent is $25 per month per pet. There is a weight limit of 99 pounds per pet, and breed restrictions are in p...
  • Parking
  • Garage
    Complimentary parking is available to all residents within our attached residential parking garage. Assigned reserved spaces are available upon request. Please contact the leasing office for more information.
    --
  •  
  • Parking
    Assigned reserved spaces are available for an additional $40 per month per space. Please contact the leasing office for more information.
    $40/mo
    Assigned Parking
  • Storage Fees
  • Storage - Large
    $55/mo
  • Storage - Small
    $35/mo
  •  
  • Storage - Medium
    $45/mo

Details

Lease Options

  • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15
  • Short term lease

Property Information

  • Built in 2018
  • 237 units/5 stories

Matterport 3D Tours

Clubroom
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Property Site Map

Select a unit to view pricing & availability

Any
1
2
3
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Move-In Date
Viewing Floor:
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2 (0 unit)
3 (3 units)
4 (4 units)
5 (4 units)

About The Lyla

The Lyla is a beautiful and luxurious mid-rise community in the heart of CityLine where you will find endless shops, restaurants, and entertainment. We offer custom home finishes in our expertly designed one, two and three-bedroom floorplans with authentic hand-scraped hardwood floors, custom wine racks, quartz/granite slab countertops and spacious high ceilings are just a few of the countless indulgences that set aside The Lyla. The community's ideal location affords residents direct access to President George Bush Turnpike and US Highway 75, along with some of Dallas' premier employers such as Raytheon, Toyota, State Farm, and AT&T. Residents enjoy close proximity to Firewheel Town Center and Richardson's growing Telecom Corridor. Our community amenity package mirrors the vibrant lifestyle found in the Cityline area. Schedule your tour today!

The Lyla is an apartment community located in Collin County and the 75082 ZIP Code. This area is served by the Plano Independent attendance zone.

Unique Features

  • 10 Ft Ceilings
  • Elegant Wine Rack*
  • Built-in Shelving*
  • Poker Room
  • Yoga Room
  • Large Closets
  • Package Lockers
  • Bark Park
  • Controlled Access
  • Washer/Dryer In-Unit
  • Billiards Room
  • Built-in Desks*
  • Ev Charging Station
  • Indoor Breezeways
  • Resort Style Pool
  • Walk-in Showers*
  • Outdoor Lounge & Grilling Areas
  • Remote Work Spaces
  • 24-Hour Emergency Maintenance
  • Bike Storage Racks
  • Elegant Wine Rack
  • Monthly Resident Events
  • Non-Smoking Community
  • Soaking Tubs*
  • Vinyl Plank Flooring
  • Windows Covering

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday & Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

Controlled Access

Business Center

Conference Rooms

Pet Play Area

Property Services

  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Door to Door
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Pet Washing Station
  • EV Charging

Shared Community

  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Multi Use Room
  • Storage Space
  • Conference Rooms

Fitness & Recreation

  • Fitness Center
  • Pool
  • Bicycle Storage

Outdoor Features

  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Granite Countertops

Microwave

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Storage Space
  • Tub/Shower

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Carpet
  • Tile Floors
  • High Ceilings
  • Family Room
  • Built-In Bookshelves
  • Views
  • Walk-In Closets
  • Balcony
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Door to Door
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Pet Washing Station
  • EV Charging
  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Multi Use Room
  • Storage Space
  • Conference Rooms
  • Dog Park
  • Fitness Center
  • Pool
  • Bicycle Storage
  • 10 Ft Ceilings
  • Elegant Wine Rack*
  • Built-in Shelving*
  • Poker Room
  • Yoga Room
  • Large Closets
  • Package Lockers
  • Bark Park
  • Controlled Access
  • Washer/Dryer In-Unit
  • Billiards Room
  • Built-in Desks*
  • Ev Charging Station
  • Indoor Breezeways
  • Resort Style Pool
  • Walk-in Showers*
  • Outdoor Lounge & Grilling Areas
  • Remote Work Spaces
  • 24-Hour Emergency Maintenance
  • Bike Storage Racks
  • Elegant Wine Rack
  • Monthly Resident Events
  • Non-Smoking Community
  • Soaking Tubs*
  • Vinyl Plank Flooring
  • Windows Covering
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Storage Space
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Tile Floors
  • High Ceilings
  • Family Room
  • Built-In Bookshelves
  • Views
  • Walk-In Closets
  • Balcony
Expenses
Recurring
Assigned Other Parking $40
Cat Rent $25
Dog Rent $25
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday Closed
Sunday Closed
469-829-4749
City - Richardson

Nestled just south of Plano, and about 14 miles north of Dallas, Richardson is a vibrant suburb teeming with diverse offerings. Richardson is home to the Telecom Corridor, which touts a high concentration of telecommunications companies, in addition to numerous medical centers and insurance hubs. Close proximity to a variety of offices affords many Richardson residents easy commutes, along with convenience to I-635, U.S. 75, and the President George Bush Turnpike.

Richardson boasts a bevy of exciting cultural opportunities, from live performances at the Eisemann Center for the Performing Arts to a robust lineup at the University of Texas Dallas. The city also hosts plenty of family-friendly events for the community, including Richardson’s Family Fourth Celebration, Cottonwood Art Festival, Wildflower! Arts and Music Festival, and Huffhines Art Trails.

Learn more about living in Richardson 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Collin County CC, Spring Creek
Drive: 10 min 4.7 mi
UT Dallas
Drive: 10 min 4.9 mi
Collin County CC, Courtyard
Drive: 12 min 7.8 mi
Richland College
Drive: 16 min 8.0 mi
The Lyla is within 10 minutes or 4.9 miles from UT Dallas. It is also near Collin County CC, Spring Creek and Collin County CC, Courtyard.
Schools
  • Public Schools
  • Private Schools
Forman Elementary School
Public Elementary School
Grades PK-5
549 Students
Attendance Zone
Richardson Classical Academy
Charter Elementary, Middle & High School
Grades PK-12
Nearby
Armstrong Middle
Public Middle School
Grades 6-8
611 Students
Attendance Zone
C A Mcmillen High School
Public High School
Grades 9-10
1,170 Students
Attendance Zone
Plano East Sr High School
Public High School
Grades 9-12
3,082 Students
Attendance Zone
New Hope Christian Academy
Private Elementary School
Grades PK-6
Nearby
Focus On The Future Training Center
Private Elementary, Middle & High School
Grades K-12
Nearby
The Children's Workshop
Private Elementary School
Grades PK-5
30 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Richardson include Bush Turnpike, located 0.5 mile from The Lyla. The Lyla is near Dallas Love Field, located 19.5 miles or 28 minutes away, and Dallas-Fort Worth International, located 28.5 miles or 35 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Bush Turnpike
Walk: 9 min 0.5 mi
Downtown Plano
Drive: 3 min 1.7 mi
Galatyn Park
Drive: 5 min 2.5 mi
Parker Road Station
Drive: 5 min 2.6 mi
Arapaho Center
Drive: 6 min 3.4 mi
Commuter Rail Distance
Commuter Rail Distance
Trinity Mills Station
Drive: 21 min 15.9 mi
Victory Station
Drive: 23 min 18.0 mi
Hebron Station
Drive: 26 min 19.5 mi
Medical/Market Ctr Station
Drive: 27 min 19.7 mi
Medical/Market Center
Drive: 27 min 19.7 mi
Airports Distance
Airports Distance
Dallas Love Field
Drive: 28 min 19.5 mi
Dallas-Fort Worth International
Drive: 35 min 28.5 mi
Somewhat Walkable
51
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Good Transit
56
Transit Score®
Out of 100
The area around this property has good transit with many nearby transportation options.
Somewhat Bikeable
47
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Lyla.

Shopping Centers Distance
Shopping Centers Distance
CityLine Market
Walk: 4 min 0.2 mi
The Shire at Cityline
Drive: 2 min 1.2 mi
Jupiter Shopping Center
Drive: 2 min 1.2 mi
The Lyla has 3 shopping centers within 1.2 miles, which is about a 2-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Spring Creek Natural Area
Walk: 6 min 0.3 mi
Galatyn Woodland Preserve
Drive: 4 min 1.9 mi
Central Trail
Drive: 5 min 2.2 mi
Crowley Park
Drive: 5 min 2.6 mi
Heritage Farmstead Museum
Drive: 6 min 3.2 mi
The Lyla has 5 parks within 3.2 miles, including Spring Creek Natural Area, Galatyn Woodland Preserve, and Central Trail.
Hospitals Distance
Hospitals Distance
Methodist Richardson Medical Center
Drive: 5 min 2.3 mi
Medical City Plano
Drive: 10 min 5.2 mi
Baylor Scott & White The Heart Hospital - Plano
Drive: 11 min 7.4 mi
The Lyla has 3 hospitals within 7.4 miles, the nearest is Methodist Richardson Medical Center which is 2.3 miles away and a 5 minute drive.
Military Bases Distance
Military Bases Distance
Dallas Naval Air Station
Drive: 39 min 29.8 mi
NAS Fort Worth Joint Reserve Base
Drive: 68 min 52.5 mi
The Lyla is 29.8 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
 
 

Property Ratings at The Lyla

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.9
Good
Out of 5

3.9 Blended Score

5 Renter Reviews

Share details of your own experience with this property

Sort By
 
  • Most Recent
  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
9/18/24
Great location and amenities

Have lived here over a year and LOVE it! Fun resident events, quiet and clean.

Property Manager at The Lyla, Responded To This Review

Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future and you are able to stay at The Lyla for many years to come. Please don't hesitate to reach out if you need anything. -Cheers, Lyla Management

5/24/21
Awful Management & Parking Garage is the WORST

Management is absent. They don't enforce any rules and don't care if you bring things to their attention. Parking garage is a MESS -way too many cars and not enough spots on your apartment floor (expect to park on floors above your apartment or on roof). If you reserve a parking spot -don't do it, they won't enforce rules or towing so you are basically paying for others to keep using your spot when you get home late. FYI, the fitness rooms and gym layout makes no sense -awful configuration of equipment. I am only giving it 2 stars because the interior of apartments is designed nicely (by the previous management/builder).

Property Manager at The Lyla, Responded To This Review

Thank you so much for the review. We do appreciate the feedback as this will only make our team better. I would like to address your issues if you can email me the Manager at Abond@livehilltop.com. We are in the process of rolling out a new parking program as our occupancy is now close to 97% which creates more cars in the garage. Everyone will have an app and have to register there vehicles in order to park in the garage. As of right now if you contact the towing company they will tow if someone is parked in your reserved space. I do wish I could change the layout of the gym but we cannot reconstruct that area. If you have any suggestions, please let us know! We look forward to hearing from you so we can make Lyla better for you and other residents. Thank you again for your feedback!

2/24/21
Poor Management and Security.

Pros : - "Upscale" Area - Easy access to roads and the highway Cons: - Management : Noise complaint? Maintenance issues? Lost package? Someone trying to rob you? Consider it thrown out the trash by your "lovely" team at the Lyla. - Security : Despite what the Lyla says, how could you let 4-5 cars be broken into? Your parking garage is always open and you never grow concern! - Maintenance : The team "tries hard" to get to every request. That's a lie. Random fire alarms are always going off, no backup generators, and repairs are mediocre. - Lost Packages : I'm not surprised. There is an IDENTICAL apartment next door with no visible sign. I guarantee you that a package will get mixed up with the neighbors at least once in your time here.

Property Manager at The Lyla, Responded To This Review

Thanks so much for your review! We do appreciate all of the constructive criticism as this will give us items we can work on! During the unexpected snow storm we definitely ran in to a lot of challenges and did the best we could during that time but there is always room for improvement and we do appreciate the feedback as it will only help us grow! Thank you again for taking the time to review our community!

1/19/21
Best Property Ever!!!

I am a current resident and have been living here at The Lyla for a little over a month. I have had the best experience from the moment I decided to lease all the way up to now. When I first came to look at the office the whole staff greeted me immediately. Offered me water or coffee. Had excellent customer service didn’t feel like they were only trying to sale me a apartment. I feel like they were trying to get to know me, see what I was looking for in my next apartment, what attracted me to this area and if there was a certain location I would like my apartment to face. The interior of the building was very up kept, clean, organized as well, they have so amazing amenities that are open 24/7!!! I fell in love with the community and the team. I decided to look at other properties in City line area but nothing beat there customer service and price. I decided to lease with The Lyla and glad I did. They found me the perfect apartment, I was able to move 3 days after applying. The process was very easy and they are very detailed and helpful if you don’t know something. Now that I’m a current resident, I have also meet the maintenance who are the best. I put in just a basic work order they got it done same day, and had amazing customer service. It’s great to be at a place where everybody communicate with you and gets things done. I want to thank Emily for being such a great leader and always so helpful anytime I have a question. Chris is the maintenance lead and he is the most organized maintenance guy I have ever met and always is on top of making sure the property is kept nice. Alison is the leasing consultant that helped me find my dream home. Efraín always helps me when I have billing questions and help me setup my online portal. They do 3 events every month. I have a furry friend and we got free treats, toys and discount to Hollywood feed, we had a pizza even and more. It’s great be at a amazing community with an amazing management. If your looking for a new apartment I strongly encourage this community they will have everything your looking for. So what are you waiting for come join The Lyla!!!!!

Property Manager at The Lyla, Responded To This Review

We LOVE to hear you are happy at your home and we appreciate you taking the time to give us positive feedback. We take pride in serving you at The Lyla and look forward to continuing to make you #1. We love that you enjoy our resident events and have had an amazing experience with our team. Thanks again! The Lyla Team

10/13/20
Poor Management

Let me first start by saying that the property itself is lovely. The units and the amenities are great, as well as the location. That’s why I gave 2 stars. As for the management..I am in total awe over how incredibly awful it has been since Hilltop took over about 2 months ago. I have had noise issues that were completely ignored. I kindly took care of it myself. I have had issues with how packages are delivered and handled by the office. I was dismissed and never talked to about a negative survey I filled out. I brought an interested friend to the office to tour floor plans and we were casually handed keys to go look at the units ourselves with no help from a leasing agent. You get the idea. I’ve had a lot of issues. The one that upsets me the most is when my apartment was entered by a carpet cleaner without my knowledge after I had stressed that I needed be notified before-hand. I received an email that the carpet cleaning would be on hold until October 5th. On the 1st, I got home from work to find that the carpets had been cleaned while I was gone. I was never notified. No call, no text, no email (other than the one telling me if wouldn’t happen until the 5th.) There was also no note left by the vendor after entering my unit, which is a breach of the lease. I am completely uncomfortable as a young female living in this apartment when I’m not even notified of people entering my unit. I feel targeted from the office since my negative survey experience. I have never been so frustrated, had this many issues or treated so poorly by any management company and they have only been here for a couple of months. This is truly unbelievable and unacceptable. I have been desperately trying to get out of my lease due to how poorly business has been conducted, how I have been treated as a resident, and the violation of my contract. I’ve gotten nothing but excuses and pushback from the property manager and the regional manager and was told that my experiences do not merit breaking the lease without a penalty. I am not trying to discourage anyone from living here or bash any one person or the property. I simply want to share my experience for anyone who might find it helpful while in their apartment search.

Property Manager at The Lyla, Responded To This Review

Thank you for your feedback. We do strive to provide good service and I apologize your experience has not been pleasant. We do understand your concerns with noise and want you to know this is never overlooked. As you are aware, with the pandemic, many residents are working from home and are working all hours of the day/night. Across multifamily, we have seen an increase in noise complaints the last few months. We are trying to accommodate everyone during this time and understand noise levels may be higher than normal. We are giving courtesy calls and addressing excessive noise due to loud music/TV’s, revving of vehicle engines, shouting, and any other excessive noises, not a result of day to day living. We also have implemented quite hours after 10pm. We appreciate you bringing a friend to the community to tour. Our protocol is not to give keys and to tour personally. We have discussed with our leasing team and this should never occur. As discussed, we apologize for any miscommunication on our end with the carpet clean. We did have an open service request, that was entered by you online and keys were given. We will strive harder to make sure communication are provided, prior to entry of your apartment home. From time to time, we may have situations that warrant our residents to be let out of the lease, without penalty. However, as discussed, while we understand and value your concerns, we would love the opportunity to turn your experience around and provide a better service. We will continue to work to build a better community and hope that you will find Lyla a great place to call home. We have recently implemented our Apartment Life program and will have many events monthly, in order to build community bonding and get to know each other, as well as your neighbors. This will also allow us an opportunity to discuss noise levels and how to be the best neighbors. Please feel free to reach out to us directly with any additional questions or concerns. 469-596-0010lyla@livehilltop.com

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The Lyla has one to three bedrooms with rent ranges from $1,500/mo. to $3,419/mo.

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3521 Wilshire

Richardson, TX 75082

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