The Haven

I really enjoy living here. The floor plan, amenities, and location are wonderful. The apartment manager, Sara, and the other staff have been great since I moved in, making sure any issues or concerns are addressed in a timely manner.

Haven is exactly how to explain this apartment complex which is truly more like a small quiet community in the middle of OKC. Once you step into the gate you don’t even feel like you are in the city. You are welcomed by birds chirping, wagging tails of fur friends, and warm hellos of your neighbors that will quickly become friends. The culture is set by our friendly property manager Sarah who you immediately feel like you’ve known all your life. If you’re looking for a small town feel in the middle of the big city.. then you’ll find it at an affordable price with resort amenities at The Haven.

The manager has been great to work with and the property is well kept up. They truly care about the residents.

This place is perfect location wise, rent price wise. All the appliances and features are updated. It has crown molding? It’s quiet. I can’t think of a better place to live for the price.

Do not move here the apartments are in poor condition and the office manager is very rude. The apartments have many vacant units due to the condition of the apartments, dirty pool, hot tub has not worked in two years and old gym equipment. Multiple apartments have had water leaks and the complex is slow to respond. Your property is damaged by water leaking from the roof and they will not take responsibility with repairing the damage or compensation for damaged items.

Great apartment complex. Sarah and the staff provide a welcoming, comfortable environment. Happy to renew my lease here.

When we moved in the management never provided updates with what was going on with the apt despite having a community wall and when I asked community questions on the wall such as when XYZ was going to be fixed my posts were approved. Management treated us like we were a pain for asking about things. Some residents are definitely favored over others. Never felt like they wanted our business here. Then when we tried to start planning to leave they told us it is their policy to not do rental verification unless we officially gave notice. We had a stack of complaints so we called regional. Things then improved and we considered staying an extra few months. Nope. Lease not renewed. If you don't like it you better not ask for things to be better. The apts are large but run down if yours isn't remodeled. I have a dip in my floor and nails sticking out of carpet. Our doorknob needs to be adjusted every 3 to 6 months.The hot tub JUST opened after 8 months of "it'll open next week". Pool is sometimes locked with no updates to residents even though thats where the BBQs are and its 24/7 365. When we moved in the website said they had valet trash. They did not and didnt take it down until i inquired about how it worked. Mailboxes are falling off the wall. The bike in the gym has been broken since we moved in. Dog poop all over the place. Corn hole disappeared. They do resident events but I've never seen a post about what kind of events we want. Management will try to talk around direct questions. So renter beware. Talk to residents, and read reviews of people who have been here a while. If you want a place downtown and don't want to use community amenities or have low expectations this place could be a good option for you.

Property Manager & Maintenance personnel are great, prompt, friendly. Looking forward to the re-construction of the burn units & the completion of the interior landscaping.

The Haven community is improving daily ... beautiful new landscaping in the courtyard. Management is always planning little events to make this feel like a community.

Ive lived here for about two years and have really grown to love it. The new management is AMAZING and so considerate.

I feel right at home here at The Haven! Beautiful, quiet complex with super spacious apartments. Move-in was painless (besides the actual moving part, of course). Love my spot at The Haven!

Honestly, its a great community. The people that live here are nice but the amenities are spotty with little to no communication. Even if we were notified through the portal how long and why the pool is closed that we be sufficient. Its really the only place in the apt complex to get sun.

Overall very satisfied with my apartment home. Im so happy to have plenty of space for when my family visits from Texas. The community is my favorite. Excited for all the new things coming to The Haven!

I believe The Haven moving forward will improve the property and keep their ten happy

I was very interested in this property for various reasons, including being very close to my place of employment. That interest further increased when I read about their "Preferred Employer" program. When I called back in May, I was told that the program allowed for a $200/mo discount off of rent. Unfortunately, I was not ready to move so I was not able to act on it at that moment. Fast forwarded a month or two and I looked into this complex again and again spoke with someone at the office for more details and to schedule tour. When I again brought up the employer discount program, I was told that it never has existed. I kindly explained the information previously given via phone and was told that she has been the only person in the office since February and would have never have given that info because knew nothing about the program. She went on to state that she would reach out to apartments.com to correct the information but as of this post, it has not been removed. I find it funny how the description of the program mentions several local businesses that qualify for the discount; business that only the local complex would know about. If the program doesn't exist, why are these specific businesses mentioned as "qualified". Apartments.com is not going to just arbitrarily going to list business close to the complex. Be weary about dealing with this complex. They are difficult to reach on the phone and never answer emails, in addition to providing what I believe to be misleading/false information.

The Haven is fairly priced for some well-sized units in downtown OKC and offers great amenities.

The construction of The Haven make it a safe place to live and the fact that it was once a condominium complex means the apartments are roomier. Of course, the trees in the common area and the location make it unique.

I had an appointment to tour the community on a Saturday, and no one ever showed. And this is after they insisted I be there and on time since making an appointment on a Saturday was a huge inconvenience for them to begin with. I waited outside the gate in the rain for almost an hour, with no response to my phone calls, emails, or Gate calls. Couldn’t be bothered to do their job I suppose. I had confirmed the appointment days prior since I was traveling from Florida and I’d hate to spend all that time and money to be stood up, which happened anyway! Seems I dodged a bullet living in such a poorly managed community with unprofessional and disrespectful staff!

The Haven has a commercial garbage truck coming 3 times a week before 6:30 in the morning and can be loudly heard in most of the complex and surrounding housing. Because this is not a residential garbage truck, it makes significant noise as it hits the dumpster that wakes me up every time. Being woken up this early 3 times a week is totally miserable. I have called the office and there has been no change in this.