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Language: English

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Florida Duval County Jacksonville Turtle Creek The Element at River Pointe

The Element at River Pointe

11291 Harts Rd, Jacksonville, FL 32218

3.7 (14 reviews)

Property Rating

3.7
Good
Out of 5

3.7 Blended Score

See all 14 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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  • Monthly Rent

    $941 - $2,919

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    700 - 1,350 sq ft

The Element at River Pointe
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Move-in Special

Look & Lease

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
1x1 $941 – $1,777
1 Bed 1 Bath 700 Sq Ft $500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2512
    price $941
    square feet 700
    availibility Now
  • Unit 2514
    price $961
    square feet 700
    availibility Now
  • Unit 1914
    price $961
    square feet 700
    availibility Jun 23
  • Unit 1906
    price $961
    square feet 700
    availibility Jun 27

1x1 Large $1,036 – $1,903
1 Bed 1 Bath 900 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1116
    price $1,036
    square feet 900
    availibility Jun 20
  • Unit 0116
    price $1,036
    square feet 900
    availibility Jun 27
  • Unit 1009
    price $1,036
    square feet 900
    availibility Jun 27
2x1 $1,144 – $2,675
2 Beds 1 Bath 1,000 Sq Ft $500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1902
    price $1,344
    square feet 1,000
    availibility Now
  • Unit 1206
    price $1,194
    square feet 1,000
    availibility Jun 27
  • Unit 1301
    price $1,144
    square feet 1,000
    availibility Aug 7
  • Unit 1302
    price $1,144
    square feet 1,000
    availibility Aug 22

2x2 $1,275 – $2,919
2 Beds 2 Baths 1,200 Sq Ft $500 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2404
    price $1,275
    square feet 1,200
    availibility Now
  • Unit 1806
    price $1,275
    square feet 1,200
    availibility Jul 20
  • Unit 0706
    price $1,275
    square feet 1,200
    availibility Jul 21
  • Unit 2507
    price $1,400
    square feet 1,200
    availibility Aug 6
  • Unit 2007
    price $1,275
    square feet 1,200
    availibility Aug 7

3x2 Call for Rent Not Available
3 Beds 2 Baths 1,350 Sq Ft $500 Deposit
1x1 $941 – $1,777
1 Bed 1 Bath 700 Sq Ft $500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2512
    price $941
    square feet 700
    availibility Now
  • Unit 2514
    price $961
    square feet 700
    availibility Now
  • Unit 1914
    price $961
    square feet 700
    availibility Jun 23
  • Unit 1906
    price $961
    square feet 700
    availibility Jun 27

1x1 Large $1,036 – $1,903
1 Bed 1 Bath 900 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1116
    price $1,036
    square feet 900
    availibility Jun 20
  • Unit 0116
    price $1,036
    square feet 900
    availibility Jun 27
  • Unit 1009
    price $1,036
    square feet 900
    availibility Jun 27
2x1 $1,144 – $2,675
2 Beds 1 Bath 1,000 Sq Ft $500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1902
    price $1,344
    square feet 1,000
    availibility Now
  • Unit 1206
    price $1,194
    square feet 1,000
    availibility Jun 27
  • Unit 1301
    price $1,144
    square feet 1,000
    availibility Aug 7
  • Unit 1302
    price $1,144
    square feet 1,000
    availibility Aug 22

2x2 $1,275 – $2,919
2 Beds 2 Baths 1,200 Sq Ft $500 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2404
    price $1,275
    square feet 1,200
    availibility Now
  • Unit 1806
    price $1,275
    square feet 1,200
    availibility Jul 20
  • Unit 0706
    price $1,275
    square feet 1,200
    availibility Jul 21
  • Unit 2507
    price $1,400
    square feet 1,200
    availibility Aug 6
  • Unit 2007
    price $1,275
    square feet 1,200
    availibility Aug 7

3x2 Call for Rent Not Available
3 Beds 2 Baths 1,350 Sq Ft $500 Deposit
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $300
  • Pet deposit
    $0
  • Weight limit
    30 lb
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions Apply
  • Comments:
    No Weight Limit!
  • Cats Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $300
  • Pet deposit
    $0
  • Weight limit
    30 lb
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions Apply
  • Parking
  • Surface Lot
    --
    2 Max
  •  
  • Other
    --

Details

Lease Options

  • 6, 7, 8, 9, 10, 11, 12, 13, 14, 15

Property Information

  • Built in 1978
  • 288 units/2 stories

Matterport 3D Tours

Clubroom
1/4

About The Element at River Pointe

Move in by May 31st and enjoy $250 off July rent and $250 off August rent! Don't miss this limited offer - Make your move today!

The Element at River Pointe is an apartment community located in Duval County and the 32218 ZIP Code. This area is served by the Duval County Public Schools attendance zone.

Unique Features

  • Play Park
  • Bright Kitchens With Granite Inspired Countertops
  • Island Kitchen*
  • Minutes From JAX Airport, River City Marketplace, And Downtown
  • Online Service Requests
  • Scenic River And Marsh Views
  • W/D Hookup*
  • King Sized Bedrooms
  • Plush Carpeting
  • 1, 2, & 3 Bedroom Apartments Available
  • 2 Pools
  • Clubhouse
  • Park-like Landscaping
  • Stall Showers In Master Suites 2 and 3 Bedrooms*
  • Tile Flooring
  • Air Conditioner
  • BBQ/Picnic Area
  • Ceiling Fan*
  • Elegant 1, 2, 3 Bedroom Apartment Homes
  • Patio/Balcony*
  • Walk-in Closets
  • Wheelchair Access
  • Broward Creek Access
  • Electronic Thermostat
  • Loft Layouts Available
  • Spanish Speaking Staff
  • All Electric Appliances
  • Direct Access To I-95
  • Full Size Washer and Dryer*
  • Night Patrol
  • Online Rent Payments
  • Spacious Walk-In Closets*
  • Waterfront Views Available
  • Air Hockey Table
  • Business Center
  • Extra Storage*
  • Fitness Center
  • Laundry Facility
  • No Weight Limit For Pets!
  • Smoke Free Community

Contact

View Property Website
Language: English
Open 10am - 4pm Today
  • Monday - Friday, 8am - 5pm
  • Saturday, 10am - 4pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

Clubhouse

Business Center

Grill

24 Hour Access

Property Services

  • Package Service
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Guest Apartment
  • Public Transportation

Shared Community

  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space

Fitness & Recreation

  • Fitness Center
  • Pool
  • Playground
  • Walking/Biking Trails

Outdoor Features

  • Grill
  • Picnic Area
  • Waterfront
  • Pond

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

Loft Layout

High Speed Internet Access

Walk-In Closets

Island Kitchen

Highlights

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Handrails

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Pantry
  • Island Kitchen
  • Kitchen
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Tile Floors
  • Dining Room
  • Views
  • Walk-In Closets
  • Linen Closet
  • Loft Layout
  • Window Coverings
  • Balcony
  • Patio
  • Porch
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Guest Apartment
  • Public Transportation
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space
  • Grill
  • Picnic Area
  • Waterfront
  • Pond
  • Fitness Center
  • Pool
  • Playground
  • Walking/Biking Trails
  • Play Park
  • Bright Kitchens With Granite Inspired Countertops
  • Island Kitchen*
  • Minutes From JAX Airport, River City Marketplace, And Downtown
  • Online Service Requests
  • Scenic River And Marsh Views
  • W/D Hookup*
  • King Sized Bedrooms
  • Plush Carpeting
  • 1, 2, & 3 Bedroom Apartments Available
  • 2 Pools
  • Clubhouse
  • Park-like Landscaping
  • Stall Showers In Master Suites 2 and 3 Bedrooms*
  • Tile Flooring
  • Air Conditioner
  • BBQ/Picnic Area
  • Ceiling Fan*
  • Elegant 1, 2, 3 Bedroom Apartment Homes
  • Patio/Balcony*
  • Walk-in Closets
  • Wheelchair Access
  • Broward Creek Access
  • Electronic Thermostat
  • Loft Layouts Available
  • Spanish Speaking Staff
  • All Electric Appliances
  • Direct Access To I-95
  • Full Size Washer and Dryer*
  • Night Patrol
  • Online Rent Payments
  • Spacious Walk-In Closets*
  • Waterfront Views Available
  • Air Hockey Table
  • Business Center
  • Extra Storage*
  • Fitness Center
  • Laundry Facility
  • No Weight Limit For Pets!
  • Smoke Free Community
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Handrails
  • Dishwasher
  • Disposal
  • Pantry
  • Island Kitchen
  • Kitchen
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Tile Floors
  • Dining Room
  • Views
  • Walk-In Closets
  • Linen Closet
  • Loft Layout
  • Window Coverings
  • Balcony
  • Patio
  • Porch
Expenses
Recurring
Cat Rent $30
Dog Rent $30
One-Time
Cat Fee $300
Dog Fee $300
Office Hours
Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 10am - 4pm
Sunday Closed
904-574-5328
Neighborhood

Turtle Creek is a residential neighborhood about 10 miles north of Downtown Jacksonville. Complemented by palm-tree-lined streets, Turtle Creek has affordable to mid-range houses and apartments available for rent. The neighborhood is near several plazas with restaurants and stores, but many residents travel into surrounding communities and downtown for more options. When residents aren’t enjoying Turtle Creek’s stillness, they flock to Jacksonville Beach, Atlantic Beach, and Neptune Beach, giving residents plenty of opportunities for swimming and sunbathing. Access to several major roadways like Interstate 295 and 95 allows for easy travel into Downtown Jacksonville and beyond.

Learn more about living in Turtle Creek 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Fla. State Coll. Jacksonville
Drive: 15 min 8.8 mi
Jacksonville University
Drive: 26 min 14.9 mi
Florida Coastal School of Law
Drive: 29 min 19.0 mi
University of North Florida
Drive: 29 min 21.5 mi
The Element at River Pointe is within 15 minutes or 8.8 miles from Fla. State Coll. Jacksonville. It is also near Jacksonville University and Florida Coastal School of Law.
Schools
  • Public Schools
  • Private Schools
Biscayne Elementary School
Public Elementary School
Grades PK-5
796 Students
Attendance Zone
Highlands Middle School
Public Middle School
Grades 6-8
697 Students
Attendance Zone
Biscayne High School
Charter High School
Grades 9-12
186 Students
Nearby
First Coast High School
Public High School
Grades 9-12
2,117 Students
Attendance Zone
Chatmans Early Learning Christian Academy
Private Elementary School
Grades PK-K
43 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Jacksonville include Rosa Parks Transit Station, located 8.7 miles from The Element at River Pointe. The Element at River Pointe is near Jacksonville International, located 7.9 miles or 15 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Rosa Parks Transit Station
Drive: 14 min 8.7 mi
Jrtc At Lavilla
Drive: 13 min 8.9 mi
Jefferson Station
Drive: 13 min 9.1 mi
James Weldon Johnson Park
Drive: 14 min 9.4 mi
Central Station
Drive: 15 min 9.6 mi
Commuter Rail Distance
Commuter Rail Distance
Jacksonville
Drive: 16 min 8.1 mi
Airports Distance
Airports Distance
Jacksonville International
Drive: 15 min 7.9 mi
Car-Dependent
11
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Element at River Pointe.

Shopping Centers Distance
Shopping Centers Distance
Monaco Business Center
Drive: 3 min 1.1 mi
Highland Square
Drive: 4 min 1.3 mi
1300 Dunn Center
Drive: 4 min 1.5 mi
The Element at River Pointe has 3 shopping centers within 1.5 miles, which is about a 4-minute drive. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
S-Line Rail Trail
Drive: 5 min 2.2 mi
Jacksonville Zoo and Gardens
Drive: 8 min 4.0 mi
North Shore Park
Drive: 9 min 4.6 mi
Ribault River Preserve
Drive: 12 min 5.3 mi
Bethesda Park - Lake Bethesda
Drive: 17 min 10.4 mi
The Element at River Pointe has 5 parks within 10.4 miles, including S-Line Rail Trail, Jacksonville Zoo and Gardens, and North Shore Park.
Hospitals Distance
Hospitals Distance
UF Health Shands Hospital Jacksonville
Drive: 12 min 7.5 mi
Baptist Health Medical Center - Jacksonville
Drive: 16 min 10.0 mi
Ascension St. Vincent's Riverside
Drive: 18 min 10.9 mi
The Element at River Pointe has 3 hospitals within 10.9 miles, the nearest is UF Health Shands Hospital Jacksonville which is 7.5 miles away and a 12 minute drive.
Military Bases Distance
Military Bases Distance
Mayport Naval Air Station
Drive: 36 min 23.6 mi
The Element at River Pointe is 23.6 miles and a 36 minute drive from Mayport Naval Air Station.
 
 

Property Ratings at The Element at River Pointe

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.7
Good
Out of 5

3.7 Blended Score

14 Renter Reviews

Share details of your own experience with this property

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  1. ...
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6/19/20
Great place to live

The office staff is friendly and professional. And will address your needs asap. As well as maintenance. I have lived here for 3years and I'm HOME.

6/3/19
DO NOT MOVE HERE

Please save yourself the headache and keep looking. This is a place for someone who is desperate and must move. I was in that situation and soon regretted moving in. I haven’t even been here 3 months, and my car has been vandalized, tag has been stole , apartment bathroom flooded because of appliances they have here that are broken. Also a young boy was shot 10 times the other day & the week before that there were gunshots in those same buildings. I have asked for cameras to be installed around the complex (there are some bu the leasing office area) and the rude property manager doesn’t care because they don’t live here and just told me my best option is to break my lease and pay them 1600$ even though I’ve only been living here two and a half months . The apartments are ROACH infested ... pest control comes and the roaches don’t go anywhere. The rent is too high for these old run down apartments. Please please just keep looking and go somewhere else . I wouldn’t recommend these apartments to my worse enemy .

1/10/19
Really Nice Place to Call Home

I moved here from Pennsylvania and do not believe the bad reviews. First of all most of those were old from a previous owner. Sonya the Assistant Manager is Great! We were able to apply online which made the long distance move much more convenient. She kept in touch with me via email and addressed any concerns or questions that I had. The deposits were very reasonable/low compared to others. The apartment was better than expected. The pictures however do not look like the apartments. I would guess maybe they're from a remodeled unit however our apartment was more than acceptable! We definitely will have to think hard about leaving at the end of our lease. The only reason I would move is to be close to where I work which is by the beaches. Did I mention that Canopy Creek is within miles of major retailers. There is literally everything you can think of within a few miles as well as major interstate such as I-95 and I-295 which makes my commute all the more convenient. Thank you Sonya!

6/6/18
Find another place

Do not move here Horrible, unreliable, and never at work on time. Staff comes late to work and leaves early on a daily basis. Maintenance never comes to fix items and the “emergency” number never works. Staff makes residents wait hours after the “office hours” to even help those who live here. Staff is rude and unhelpful, can’t do their freaking job. Find someplace better to live.

2/15/18
Worse Place Ever

The safety of the community is not a priority. The exterior lights on the building are constantly shut off. There is supposed to be a security guard patrolling the grounds, but they only did so for a few days and that was months ago. The power and water is constantly shut off without being communicated several times each month. The office staff is rude and only wants to to socialize with each other, not assist residents/future residents. The management changes frequently and you’re not made aware of the changes. Don’t move here!

10/25/17
Canopy Creek Is The Place To Be

A great place to call your "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are always open and are rarely crowded and the pool area is lovely. This apartment area is also by numerous of shopping stores and restaurants. -Yakima Napier

8/31/17
Canopy Creek Apts

Me and my wife moved here one year ago and have been staying at Canopy Creek since we moved here the staff is great very helpful the maintenance is always very prompt and reliable.

8/31/17
Great Place To Call Home

Great community with a friendly staff! The grounds all well maintenced and pools are sparkling clean!

8/9/17
Canopy Crekk

My family and I have lived here for over a year and have had a positive experience. Maintenance is always working hard and very friendly. The office has helped me many times and are friendly as well. Happy to call Canopy Creek home.

5/12/17
Shooting capital of north side

If you care about your safety or just leaving your house in general, don't get an apartment here. 4 of the last 5 shootings on this side of town the past 2 years have been in this apartment complex. Every time the police have to tape the area off and you can't leave(by vehicle) until they finish their investigation. I've been late to work and have had to park a decent ways away from my apartment unit coming back from work because of the area being taped off. At least the walls are pretty much sound proof so you don't ever hear the gunshots majority of the time. Also the maintenance is horrible. They never come when they say they are going to come and even when they do it usually takes them multiple attempts to fix an issue. I remember it took 8 separate calls and about a month for them to fix our a.c. Unit in the middle of summer when it was 90 degrees. The water is always shutting off to. All in all it is not a good place to live.

Property Manager at The Element at River Pointe, Responded To This Review

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please contact us at (904) 751-1510 so we can understand your situation better in order to try and turn your experience around. Thank you, Canopy Creek

5/12/17
Crime is normal here

Shootings happen frequently. I'm writing this as the police are outside my apartment building with the road taped off for another sort of crime asking if we "heard anything". Look up the apartment in the news. A 14 year old girl got shot here, and an older man got shot and killed more recently. Other than that, the apartments are cheap. They literally painted cheap paint over the tub, sinks, walls, everything. It chips and peels easily. We have had to call maintenance multiple times for the same problem. Our ac wasn't working in the summer for awhile (I was pregnant at the time), and our heat wasn't working in the winter for awhile either. I've only been here for two years, but there's been THREE different owners and office staff. None can help you with the problems from before they came. Both of the last two office staff are rude. When asked why a man was moving out, he said the crime, and the lady got an attitude with him saying there wasn't any. Walls are thin. Too little parking. The room we lived in when we first moved was "renovated" and had a bunch of roaches. I could go on and on....

Property Manager at The Element at River Pointe, Responded To This Review

Hi, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Canopy Creek (904) 751-1510

4/27/16
CANNOT WAIT TO MOVE

NEW TO JACKSONVILLE THIS WAS MY FIRST COMPLEX IN THIS STATE. NEW MANAGEMENT TOOK OVER UNDER US RESIDENTIAL GROUP. THE WORST MANAGEMENT. HIGH OFFICE STAFF TURNOVER AND MY WORST EXPERIENCE HERE. THE NEIGHBOR NEXT TO ME CURSED AND THREATENED MY 5 AND 7 YEAR OLD. I ATTEMPTED TO PEACEULLY ADDRESS IT SHE CURSED AT US THE PARENTS AND THREATENED US AN OFFICER WAS CALLED IN. SHE SLAMMED THE DOOR IN HIS FACE. THE OFFICER TOLD US REPORT IT TO THE OFFICE AND LET THE OFFICE STAFF KNOW HE SMELLED WEED STRONGLY COMING FROM THE PREMISES. I EVEN LET THE LEASING AGENT KNOW THAT DAY. SHE TOLD ME THE NEXT MORNING COME AND FILE A COMPLAINT. I TOLD HER I HAD TO WORK EARLY THE NEXT DAY. I COME HOME FROM WORK TO A NOTICE ON MY DOOR A COMPLAINT STATING CHILDREN WERE BEING LOUD RUNNING AROU ND THE BUILDING AND DO NOT DISTURB THE OFFICE. I COULD NOT BELIEVE IT. I WENT TO THE OFFICE MANAGEMENT CONVENIENTLY WAS UNAVAILABLE. THE LEASING AGENT COULD CARE LESS AND ON TOP OF IT THE SAME AGRESSIVE BNEIGHBOR WAS NOT ONLY SITTING OUTSIDE WHEN I CAME HOME WITH MY KIDS BUT FOLLOWED ME TO THE OFFICE CAME IN AND SAT THERE WATCHING ME WHILE I TALKED TO THE LEASING AGENT. AND SHE DID NOTHING. I WOULD NOT RECOMMEND MY ENEMY LIVE HERE. AND A 14 YEAR OLD GIRL WAS JUST SHOT ON PROPERTY. NOT WORTH THE PRICE. NOT WORTH ANYTHING A SLUM IS A SLUM WHETHER YOU CHANGE THE NAME OR NOT. RIVER OKS TO CANOPY CREEK THIS PLACE IS STILL TRASH

9/7/15
River Oaks

Not in the best neighborhood. Water turns off for an hour or two at least once a month. We had a maintenance company that came in to install new plug covers or something and they never replaced one in the kitchen so now we have to use an extension cord for our toaster oven and microwave. We called multiple times and it never got fixed. The complex is right next to a river which can smell really bad if the wind is blowing a certain way. There are pretty much no lights in the apartment, you have to have your own. The police/ambulance are called at least once a month. The complex might be better if the office actually listened to the residents' issues and had them fixed.

7/22/15
River Oaks

I have lived in River oaks for a little over a year anything you need fixed or if something is wrong they are just a phone call away. I haven't really had any problems staying out here at all it is nice.

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Element at River Pointe has one to three bedrooms with rent ranges from $941/mo. to $2,919/mo.

Can I see a model or tour The Element at River Pointe?

You can take a virtual tour of The Element at River Pointe on Apartments.com.

What neighborhood is the property located in?

The Element at River Pointe is in Turtle Creek in the city of Jacksonville. Here you’ll find three shopping centers within 1.5 miles of the property. Five parks are within 10.4 miles, including S-Line Rail Trail, Jacksonville Zoo and Gardens, and North Shore Park.

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11291 Harts Rd

Jacksonville, FL 32218

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